Any Ideas? Need Help - Galaxy Note5 Q&A, Help & Troubleshooting

phone is an att note 5, unlocked, using t-mobile sim. *Due note, I repaired the lcd on this as it was shattered, along with the back glass cover, and everything was fine until I unlocked it*
Problem is, when I stop using the phone and the phone locks or "sleeps". It seems that it doesn't turn back on or wake up (Black screen, sometimes shows blue light indicating I have a notification but still black screen) if i press any key or button. Only way for it to show anything is to hold the power button longer to fully turn it back on. Take note, this only happens when my WIFI is on and working and I stop using the phone. The time varies, sometimes it won't do it for couple minutes, sometimes a few seconds. I dont even know my phone has been turned off or dead asleep literally, as there is no sound or anything either.
This will continue to do this until when i boot the phone back up and the wifi CANT be turned on at all, letting me use just the mobile data and it wont shut off or anything and works fine except, wifi can't be turned on at all.
NOW to get my wifi back up and running, I can't simply restart, I have to fully power down, then turn on the phone. BUT again, if wifi works, it'll end up shutting off once I stop using the phone.
Any ideas? I'm on OI6 firmware, I cleared cache, tried factory reset any way you can, I've tried safe mode. Still the same problem.
I can't flash the firmware as ATT hasn't released anything soo its pretty much strictly a phone without wifi at this point.

dougfunnieyo said:
Any ideas? I'm on OI6 firmware, I cleared cache, tried factory reset any way you can, I've tried safe mode. Still the same problem.
I can't flash the firmware as ATT hasn't released anything soo its pretty much strictly a phone without wifi at this point.
Click to expand...
Click to collapse
Flash it using the option Emergency software recovery and initialization on Smart Switch.

Uzair40 said:
Flash it using the option Emergency software recovery and initialization on Smart Switch.
Click to expand...
Click to collapse
Ya I did that when I was on OGG. Didn't help either way, but I'm guessing its the unlock itself. When I use someones ATT sim, wifi works great. When I put the tmobile sim back in, wifi can't be turned on but my mobile data works.

Related

HD7 Randomly Broke - Won't Boot Up!

I was using my T-Mobile HD7, browsing the web, on the official Mango update, when the browser completely froze. I couldn't even turn off the phone by holding the power button, so I removed the battery.
I then tried to turn the phone on again, but it won't get past the first HTC splash screen!
It's seriously like the phone just died. Idk what went wrong, but it still doesn't boot after removing the battery, removing the SIM, etc. What else should I try?? I guess a master reset would be the next option? But then all my data is lost......
ace10134 said:
I was using my T-Mobile HD7, browsing the web, on the official Mango update, when the browser completely froze. I couldn't even turn off the phone by holding the power button, so I removed the battery.
I then tried to turn the phone on again, but it won't get past the first HTC splash screen!
It's seriously like the phone just died. Idk what went wrong, but it still doesn't boot after removing the battery, removing the SIM, etc. What else should I try?? I guess a master reset would be the next option? But then all my data is lost......
Click to expand...
Click to collapse
Hi,
Maybe you should have reinstall ROM. It looks like something went wrong after update.
Regards
PanNet said:
Hi,
Maybe you should have reinstall ROM. It looks like something went wrong after update.
Regards
Click to expand...
Click to collapse
I've been using the update for a week now. If there was a problem, it should have happened sooner... This feels like Windows Mobile :/ and there's no way to get your data back!!!!!!
I had the exact same thing happen to me. If it won't boot, you'll need to do a hardware key factory reset.
Pull the battery to turn off the phone. Put the battery back in, but don't turn it on yet. Hold down both Vol + and Vol - and the power button for a few seconds until a white screen comes up with instructions to factory reset. Takes about 30 seconds total.
Did you update from the leaked mango version also? Curious if the problem was related to the leaked firmware.

no cell service, sim not detected, airplane mode stuck on

Recently, when I would reboot my phone, or battery pull, or anything that turns the phone off, it will not have service, nor detect a sim when it turns back on. A new sim card didnt help. wipe cache/dalvik/ flashed new rom did not help.
It seems to boot into airplane mode and never come out of it. I have created tasker toggles with secure settings to forcefully turn airplane mode on and off, but 'no service' still shows in my notification bar, both with airplane mode on and off.
After using tasker+secure setting and leaving the phone off for whole day I got service back, and made a phone call. When I rebooted again the problem came back.
is there a boot script or xml i can edit to ensure airplane mode is not on at boot? The phone seems really confused as to whether it is on airplane mode or not.
ATT Note 3 running dynakat 5.0 edit: flashed 7.1 and still problem persists
just wiped and flashed dynakat 7.1 and still no sim card detection.
Mine does that sometime. I just hit *#*#4636#*#* and hit device information and it usually connects after a few seconds. Idk what it does when i hit that but it recconects everything. Its worth a try
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
killacam1989 said:
Mine does that sometime. I just hit *#*#4636#*#* and hit device information and it usually connects after a few seconds. Idk what it does when i hit that but it recconects everything. Its worth a try
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
Hmm. That number doesn't work for me, though it used to open up cell settings. For some reason my phone is starting in airplane mode. I'll try wiping cache again.
*#*#4636#*#* didnt do anything for my on Dynakat but i just flashed firekat and got into the phone settings. Here's what they look like. The 'turn radio on' button doesn't do anything. The third picture shows the phone not knowing in what state of airplane mode its in. The options say its off, but the notification bar says it is on.
Flashed the 4.4.4 NL1 odin tars found here, http://forum.xda-developers.com/note-3-att/general/kitkat-4-4-4-n900aucudnl1-odin-tars-t2999317. 2g works but no data connection. Guess im gonna have to send it in.

[Q] Help! Trying to troubleshoot and hopefully solve problems with HTC One.

Hey guys, could anyone shed some light on what's wrong with my phone?
The initial problem was that it would display a notice that the phone was going to restart, the phone would turn off but not reboot.
When trying to turn the phone on immediately afterwards, it wouldn't turn on. The first thing I tried was seeing if that battery was dead but even when I plugged it in, it still wouldn't turn on nor was the charging light on.
After leaving it for a while, I tried a hard reset but the phone would turn off after 2 seconds in the boot menu. After a few hours and a lot of expended patience, I got the hard reset done and it worked flawlessly for around 30 minutes then turned off again.
Right now, when I turn it on, it shows the HTC screen, the backlight for the icons at the bottom flashes around 10 times and it turns off.
Any idea what's wrong?
KimmayQ said:
Hey guys, could anyone shed some light on what's wrong with my phone?
The initial problem was that it would display a notice that the phone was going to restart, the phone would turn off but not reboot.
When trying to turn the phone on immediately afterwards, it wouldn't turn on. The first thing I tried was seeing if that battery was dead but even when I plugged it in, it still wouldn't turn on nor was the charging light on.
After leaving it for a while, I tried a hard reset but the phone would turn off after 2 seconds in the boot menu. After a few hours and a lot of expended patience, I got the hard reset done and it worked flawlessly for around 30 minutes then turned off again.
Right now, when I turn it on, it shows the HTC screen, the backlight for the icons at the bottom flashes around 10 times and it turns off.
Any idea what's wrong?
Click to expand...
Click to collapse
Kinda sounds like your power button may be sticking in. Is the device bootloader unlocked and rooted? Or still stock?
Danny201281 said:
Kinda sounds like your power button may be sticking in. Is the device bootloader unlocked and rooted? Or still stock?
Click to expand...
Click to collapse
The phone has been unlocked to be used with SIMs other than from AT&T but it hasn't been bootloader unlocked or rooted.
KimmayQ said:
The phone has been unlocked to be used with SIMs other than from AT&T but it hasn't been bootloader unlocked or rooted.
Click to expand...
Click to collapse
Ok I would recommend you check warranty to see if it is still covered. To try a software solution will mean unlocking the bootloader which will void warranty. And may not fix the problem. As I say it seems like the power button is stuck in.
When the capacitive buttons flash like that it is because of a forced reboot by holding in the power button.

[Q] Black Screen of Death - SM G870A

As post topic says, my SGS5 Active, has a black screen issue.
The first time it happened, I had received a call and when I got off the phone, the screen would not turn back on.
Download mode was accessible but not recovery mode. And as I've come to believe, if you can get into either one, the phone is still saveable.
So I got into download mode and used Odin to flash the Stock ROM I found on sammobile for my G870A.
I had already used ota to go to 5.1, this took me back to 4.4.2. Which is fine by me.
So afer flashing, phone worked for sometime then for the remainder of this day, it would happen randomly.
It seems if the phone goes to sleep, or I press the block button, or I get a call n the screen goes off during the call, all these things prompt the problem to occur, or a restart with a bootloop or a restart with phone coming on but screen inactive.
Some random times it just happened without warning.
I tried fixes but they all seemed to only work temporarily (removing SD card, still happened while in safe mode, the removal of battery, holding power button for a min, then leave it for 5 min did, etc.) all temporary.
The only sorta permanent fix I've found is keep screen on permanently, but I don't intend to keep that up. Don't want a screen burn.
You know, let me skip to my question.
If I root my phone and put on a custom rom, is it possible this will fix it?
Or for that G900 Nuance back to stock rom which seems popular, that will brick my model correct?
I thank you all in advance for any response, helpful or otherwise, and for taking time to read and respond.
I sometimes miss the simpler days with my Infuse and S2.
Skebodan said:
As post topic says, my SGS5 Active, has a black screen issue.
The first time it happened, I had received a call and when I got off the phone, the screen would not turn back on.
Download mode was accessible but not recovery mode. And as I've come to believe, if you can get into either one, the phone is still saveable.
So I got into download mode and used Odin to flash the Stock ROM I found on sammobile for my G870A.
I had already used ota to go to 5.1, this took me back to 4.4.2. Which is fine by me.
So afer flashing, phone worked for sometime then for the remainder of this day, it would happen randomly.
It seems if the phone goes to sleep, or I press the block button, or I get a call n the screen goes off during the call, all these things prompt the problem to occur, or a restart with a bootloop or a restart with phone coming on but screen inactive.
Some random times it just happened without warning.
I tried fixes but they all seemed to only work temporarily (removing SD card, still happened while in safe mode, the removal of battery, holding power button for a min, then leave it for 5 min did, etc.) all temporary.
The only sorta permanent fix I've found is keep screen on permanently, but I don't intend to keep that up. Don't want a screen burn.
You know, let me skip to my question.
If I root my phone and put on a custom rom, is it possible this will fix it?
Or for that G900 Nuance back to stock rom which seems popular, that will brick my model correct?
I thank you all in advance for any response, helpful or otherwise, and for taking time to read and respond.
I sometimes miss the simpler days with my Infuse and S2.
Click to expand...
Click to collapse
Anything is worth a shot, but this sounds like a possible hardware issue. Is the phone still under warranty? If so I'd return it.
Wait, he said he took OTA to 5.1. Is this even out and if so would the 5.1 bootloader be his possible problem?
Hey guys thanks for responding, here's an update.
Issue stIl occurs whenever the phone goes to sleep or randomly when I press the lock button, but I've applied a temporary fix that last for at least a day or more.
I installed No Lock, which supposedly disables my Lock button, so now when I press the button accidentally, it doesn't actually lock, just turns off the screen.
I also installed Stay Alive, it keeps my screen on.
@Sgt.CM
Well I had Odin back to stock 4.4.2 and phone upgraded to 4.4.4 on its own, tho I kept denying it. It's currently asking to upgrade again.
Not on warranty, bought off swappa, need to contact owner if this issue was known.
I'll probably end up rooting it soon. It's really annoying.

Major problem. Phone Stuck at start up logo

This morning during a call my phone shuts off for no reason. It is not rooted no physical or water damage. I tried to power it on it will vibrate than attempt to start get stuck at boot screen than eventually turn black. I tried booting into recovery to hard reset I will get to the menu do all the prompts and get the lg logo and back to black screen. I don't know what is going on. Is this a common issue? Admins if this is in the wrong section feel free to move it.
Kingaries79 said:
This morning during a call my phone shuts off for no reason. It is not rooted no physical or water damage. I tried to power it on it will vibrate than attempt to start get stuck at boot screen than eventually turn black. I tried booting into recovery to hard reset I will get to the menu do all the prompts and get the lg logo and back to black screen. I don't know what is going on. Is this a common issue? Admins if this is in the wrong section feel free to move it.
Click to expand...
Click to collapse
Not sure what caused the issue but if wiping from recovery doesn't work I would look into restoring phone with kdz file. Sucks to do that seeing as all data will be gone but hopefully you have a backup. If restore doesn't work you need to call T-Mobile for replacement
Sent from my Porn Infested G4
The replacement has been processed. Unfortunately trying to factory ? reset doesn't work because the phone ? wouldn't stay on long enough for that to happen. Love to know what actually caused this issue. Kinda kicking myself for not doing a weekly backup.
I actually got the same problem on mine but mine is rooted and was working fine but then randomly my phone is doing bootloop. I don't have terp installed and I'm I only able to boot up to software upgrade mode. Ive tried the step for format everything with holding the volume up n on button but after I did the reset stuff still does boot loops. Also another problem is that whenever I plug in phone to computer it doesn't show up, so I have no option to add roms or anything like tht to internal or sd card. Is there anyways too flash anything of the software mode, if so can you plz let me know thank you.

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