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hi.
so i think i need help. i updated the phone few days ago to the latest firmware. and the phoen was fine for the next 2 days. i never had to restart or anything. today one of my games wasnt working so i figured my phone might need a restart.
anyway i did. and now my phone is stuck in some service mode i assume ? its a triangle with screw driver inside and a blue moving bar under it.
i dont know what to do. my phone isnt rooted or anything. i didnt even attempt to root after the update. nothing. just restarting the phone :/
am i f**ked ? :/
How did you update, OTA or pushed via FlashTool?
Dinkoz said:
How did you update, OTA or pushed via FlashTool?
Click to expand...
Click to collapse
flashtool
The only thing you can do in situations like this, as told in every such thread, is reflash with the flashtool.
Will FlashTool pick it up when connecting via Vol -Up? If so, try pushing the FTF again,even a different FTF?
i will try when i get home to see if it will pickup the flashtool.
it kinda sucks tho. why it did this ? i didnt even install anything in the stupid thing aside from few games. jesus.
What FTF did you use ? I would suggest using another just in case, you may / may not need to wipe data
the one from the main thread :/. " not the one with the typo "
i think its from singapore one ? because it had some stuff from that country.
i will go home in 1 hour or so and try to flash without wipe.
finger crossed :/
its not accepting the flashtool.
i turn the device off. i click on the back botton. but nothing.
the log says the file is connected in fast boot mode. but there is nothing . i still get the pop screen that shows the instructions how to plug your device.
any help
ll_l_x_l_ll said:
its not accepting the flashtool.
i turn the device off. i click on the back botton. but nothing.
the log says the file is connected in fast boot mode. but there is nothing . i still get the pop screen that shows the instructions how to plug your device.
any help
Click to expand...
Click to collapse
Volume down and plug the usb.
Sent from my C6603 using xda premium
ok. by miracle i got it to work. but i am not sure what happened and why it did this.
all good i guess :/
also, i wonder if there is an official version of this. not bloated with weird stuff. like euro version or something.
also. one more question.
is there a root for this ?
Reinstall the software with sony update service is what you have to do
http://www.sonymobile.com/gb/tools/update-service/
glad to read that is fixed ..
I had this same issue yesterday. I installed the the update from the India c6602. Things were working fine the first day. I did a reset and then had the same issue as the OP had.
A re-flash with the flashtool didn't work the first time and the I tried the Sony companion fix option, and still had problems. Then I realized I had to install the drivers. Are you on windows 8? did you install the drivers that came with the flashtool? I did and then re-flashed, and now its fine again.
ll_l_x_l_ll said:
ok. by miracle i got it to work. but i am not sure what happened and why it did this.
all good i guess :/
also, i wonder if there is an official version of this. not bloated with weird stuff. like euro version or something.
also. one more question.
is there a root for this ?
Click to expand...
Click to collapse
Most people seem to have flashed the Global FTF, you could reflash the old firmware, then when you plug into PC Companion it should flick up the update for you/your region.
I would just flash Global
My phone started doing the 4.3 OTA update last night, when the download got to about 43% the phone powered off and now wont turn on again.
The phone is completely stock. S-ON, no root.
When I connect it to the PC it tries to install drivers for QHUSB_DLOAD.
I take it the phone is bricked and has to go back for repair?
mikemod said:
My phone started doing the 4.3 OTA update last night, when the download got to about 43% the phone powered off and now wont turn on again.
The phone is completely stock. S-ON, no root.
When I connect it to the PC it tries to install drivers for QHUSB_DLOAD.
I take it the phone is bricked and has to go back for repair?
Click to expand...
Click to collapse
QHUSB_DLOAD -> yep, i would say hard-brick, needs a motherboard replacement.
OK, thanks, just organising to send it back, hopefully the new one will already have the update.
I take it no-one else has had any problems with the OTA update and this was just a one off?
This was in the UK on Vodafone.
mikemod said:
OK, thanks, just organising to send it back, hopefully the new one will already have the update.
I take it no-one else has had any problems with the OTA update and this was just a one off?
This was in the UK on Vodafone.
Click to expand...
Click to collapse
Not that I can recall, saw a few posts where it sometimes got stuck and had to force a reboot (manually), but not a hard brick. I guess the OTA got stuck updating hboot, and failed which would cause a brick I think.
mikemod said:
My phone started doing the 4.3 OTA update last night, when the download got to about 43% the phone powered off and now wont turn on again.
The phone is completely stock. S-ON, no root.
When I connect it to the PC it tries to install drivers for QHUSB_DLOAD.
I take it the phone is bricked and has to go back for repair?
Click to expand...
Click to collapse
By download, you mean downloading the OTA or installing it?
It was just in the middle of downloading it from HTC, got to about 43% and then powered down.
My htc one m7 phone is stuck too. How do you 'send it off' for a motherboard replacement and how much will it cost? Is it under warranty?
Can I go to the sprint store?
I'm on Vodafone UK and before I got the upgrade to 4.3, I got a small update just first, then the main 4.3 it installed ok and have had no problems as yet. Just wondering if the users that have had problems, got this small update first.
Sent from my HTC One using xda app-developers app
mikemod said:
It was just in the middle of downloading it from HTC, got to about 43% and then powered down.
Click to expand...
Click to collapse
Actually this seems to me more like a hardware issue. The phone can't just power down in the middle of the download, and it can't flash anything from inside the OS, it has to be in recovery. It's just a coincidence that you were doing the update.
Sent from my HTCONE using Tapatalk
Phone was irreparable so has been replaced with a nice shiny new one
Just received the stock update to Sense 6. I am in Canada, on Telus, fully stock.
When the phone boots into the recovery to flash the update, I am getting a red triangle and the error is unexpected contents in settings.apk
Any suggestions on how to get this update working other than hard resetting before the update?
Thanks.
Can you reboot normally? Just select the Reboot system option? Also, if it insists on going to update, hold power button to forcefully restart and keep pressing the volume down button to get into bootloader mode.
Try restart from there.
As you are FULLY stock (no root, should say LOCKED on that bootloader screen) you can either consider going through the warranty OR trying it yourself to fix by unlocking bootloader OR take it to someone locally.
Unfortunately all options will lead to data loss.
SaHiLzZ said:
Can you reboot normally? Just select the Reboot system option? Also, if it insists on going to update, hold power button to forcefully restart and keep pressing the volume down button to get into bootloader mode.
Try restart from there.
As you are FULLY stock (no root, should say LOCKED on that bootloader screen) you can either consider going through the warranty OR trying it yourself to fix by unlocking bootloader OR take it to someone locally.
Unfortunately all options will lead to data loss.
Click to expand...
Click to collapse
Yes it reboots and yes I have a locked bootloader. I would hard reset before sending it out for servicing.
Any other people having this issue?
mfpreach said:
Yes it reboots and yes I have a locked bootloader. I would hard reset before sending it out for servicing.
Any other people having this issue?
Click to expand...
Click to collapse
Not heard of a problem while updating. You are special.
What are your guys thoughts on flashing a stock ruu and then trying to ota to sense 6?
mfpreach said:
What are your guys thoughts on flashing a stock ruu and then trying to ota to sense 6?
Click to expand...
Click to collapse
Great idea!
mfpreach said:
What are your guys thoughts on flashing a stock ruu and then trying to ota to sense 6?
Click to expand...
Click to collapse
Did your problem solved?
Haha I haven't been able to try, on my 8.1 box I get an error 170 when trying to connect the phone in ruu. On my win7 box the ruu just auto closes....
mfpreach said:
Haha I haven't been able to try, on my 8.1 box I get an error 170 when trying to connect the phone in ruu. On my win7 box the ruu just auto closes....
Click to expand...
Click to collapse
well error 170 is either because your drivers aren't installed correctly or because you have a bad usb cable/port
alray said:
well error 170 is either because your drivers aren't installed correctly or because you have a bad usb cable/port
Click to expand...
Click to collapse
Thanks,I will look into it tomorrow.
Are there even good drivers for 8.1 yet bearing in mind I don't have a USB 3 port?
mfpreach said:
Thanks,I will look into it tomorrow.
Are there even good drivers for 8.1 yet bearing in mind I don't have a USB 3 port?
Click to expand...
Click to collapse
hi, we have similar issues although mine is the soundhound_freemium.apk instead of settings.apk, I hope that you will get your issue settled and also update me and the rest of us who are having the issues here. good luck and thanks! (do check out my thread which I've just posted like 5 minutes back!)
Do not install sense 6 upgrade
I would recommend NOT installing the stock Sense 6 upgrade. I installed it a couple days ago and currently my phone is bricked because of it.
I posted about my issue in another thread. In case people want to read what's been going on i'll repost it here.
Kg810 said:
So I performed the Sense 6 upgrade a couple days ago, update went through fine, yesterday morning my phone started acting all weird (sluggish, random reboots, bunch of apps reporting errors, etc) and battery was draining fast.
I probably rebooted my phone 10 times, 5 times normally by just the power button and the remaining times through the light trick, power button and volume button. Once my phone finally got back to normal, I was typing on whatsapp and then suddenly it froze.
It froze for a couple minutes and then it turned off. I believe the battery was at 39%. I plugged the phone into my work computer and it would make the USB connection sound, then after a few seconds it would display drivers failed to install followed by 3 subtle sounds similar to the connection sound. So right away I checked Device Manager and it displayed QHSUSB_DLOAD.
Currently my phone has been charging all night, currently it is being charged at work and there has been no sign of life.
I've tried putting it in the freezer, the light trick, the laptop connecting/disconnecting trick, and the go ole punching the phone trick. None of them have worked.
The phone is definitely not charging at this point as it is stone cold when I hold it or touch the wall charger.
Any ideas what I can do? I don't want to contact Rogers and have to send it in. I've got so many songs, videos and pictures I have yet to backup.
Any help and/or suggestions welcome.
Click to expand...
Click to collapse
Kg810 said:
I would recommend NOT installing the stock Sense 6 upgrade. I installed it a couple days ago and currently my phone is bricked because of it.
Click to expand...
Click to collapse
Well your issue have nothing to do with the sense 6 update. You even said that you have updated the phone a couple of days before your phone died. QHSUSB_DLOAD mode mean your phone motherboard is dead, either because of an hardware failure or because you have flashed something really wrong (probably not your case). So how an hardware failure could be caused by a sofware update and only occur days later....? unfortunately, you must send your phone for repair.
---------- Post added at 05:23 PM ---------- Previous post was at 05:22 PM ----------
mfpreach said:
Thanks,I will look into it tomorrow.
Are there even good drivers for 8.1 yet bearing in mind I don't have a USB 3 port?
Click to expand...
Click to collapse
if you have a win7 computer, then use that one.
alray said:
Well your issue have nothing to do with the sense 6 update. You even said that you have updated the phone a couple of days before your phone died. QHSUSB_DLOAD mode mean your phone motherboard is dead, either because of an hardware failure or because you have flashed something really wrong (probably not your case). So how an hardware failure could be caused by a sofware update and only occur days later....? unfortunately, you must send your phone for repair.
Click to expand...
Click to collapse
Maybe I wasn't clear.
Tuesday night before I went to bed I performed the upgrade.
Wednesday morning, is when the issues started occuring.
Today is May 29th, Tuesday was May 27th, which is 2 days ago, hence why I said I performed the upgrade a couple days ago.
From the time I performed the install Tuesday night to Wednesday morning when I got into work, there was nothing done to the phone. The only thing that was done was the Sense 6 upgrade.
So you're trying to tell me that the upgrade has nothing to do with it?
Kg810 said:
So you're trying to tell me that the upgrade has nothing to do with it?
Click to expand...
Click to collapse
If your phone was 100% stock, I highly doubt the ota could hard brick it.
like I said QHSUSB_DLOAD = defect motherboard
in most cases because:
1- hardware failure
or
2- Flashing something that screwed your phone (i.e flashing something not meant for your phone with S-OFF)
I'm not saying its impossible, but I think it's more a coincidence
alray said:
If your phone was 100% stock, I highly doubt the ota could hard brick it.
like I said QHSUSB_DLOAD = defect motherboard
in most cases because:
1- hardware failure
or
2- Flashing something that screwed your phone (i.e flashing something not meant for your phone with S-OFF)
I'm not saying its impossible, but I think it's more a coincidence
Click to expand...
Click to collapse
I've had the phone for a little over a year and it has been 100% stock. Never tinkered with it in any way shape or form.
I just can't see how it is a mere coincidence that right after the update, my phone starts acting up, and then becomes bricked.
Kg810 said:
I've had the phone for a little over a year and it has been 100% stock. Never tinkered with it in any way shape or form.
I just can't see how it is a mere coincidence that right after the update, my phone starts acting up, and then becomes bricked.
Click to expand...
Click to collapse
Anyway, your only way out of this qhsusb brick is to send your phone for repair.
Sorry
mfpreach said:
Yes it reboots and yes I have a locked bootloader. I would hard reset before sending it out for servicing.
Any other people having this issue?
Click to expand...
Click to collapse
facing same problem with you. my problem haven't fix. from malaysia
akasi91 said:
facing same problem with you. my problem haven't fix. from malaysia
Click to expand...
Click to collapse
From Malaysia as well, hey mind telling me how big is your sense 6 update download size?
kuzumitaiga said:
From Malaysia as well, hey mind telling me how big is your sense 6 update download size?
Click to expand...
Click to collapse
6xxmb.
Hello,
Yesterday @alray was helping me reboot my phone since I was stuck on the Bootloader and it kept rebooting to "no
command" I ended up installing the RUU via the adb htc_fastboot, and it worked!
Here is the link to that thread: http://http://forum.xda-developers.com/htc-one/help/htc-one-m7-gpe-command-t3151389/page3#post61741252
So when I started my phone and I started to register my account again since everything was wiped clean, everything was fine then all of a sudden the phone froze and then it completely turned off. I do not know why. I was in the settings page when it froze. Now it will not turn on anymore. I have no idea why it's doing this. When I plug in the charger, no green light indicator comes on. It all seemed fine. Your help would be greatly appreciated!
LATOKYO said:
Hello,
Yesterday @alray was helping me reboot my phone since I was stuck on the Bootloader and it kept rebooting to "no
command" I ended up installing the RUU via the adb htc_fastboot, and it worked!
Here is the link to that thread: http://http://forum.xda-developers.com/htc-one/help/htc-one-m7-gpe-command-t3151389/page3#post61741252
So when I started my phone and I started to register my account again since everything was wiped clean, everything was fine then all of a sudden the phone froze and then it completely turned off. I do not know why. I was in the settings page when it froze. Now it will not turn on anymore. I have no idea why it's doing this. When I plug in the charger, no green light indicator comes on. It all seemed fine. Your help would be greatly appreciated!
Click to expand...
Click to collapse
Is it detected when you connect it to your computer? What does it says when you go in windows device manager with the phone connected?
alray said:
Is it detected when you connect it to your computer? What does it says when you go in windows device manager with the phone connected?
Click to expand...
Click to collapse
It's really Interesting. Each time I plug in the device, this comes up:
Forge HS-USB QDLoader 9008 (COM4) Installed
LATOKYO said:
It's really Interesting. Each time I plug in the device, this comes up:
Forge HS-USB QDLoader 9008 (COM4) Installed
Click to expand...
Click to collapse
Then its really bad news, sorry.
If your phone randomly shut down and now detected as dload mode its an hardware failure.
alray said:
Then its really bad news, sorry.
If your phone randomly shut down and now detected as dload mode its an hardware failure.
Click to expand...
Click to collapse
But why? It was completely fine yesterday. The battery was perfect. Why does it completely fail after I do the RUU?
alray said:
Then its really bad news, sorry.
If your phone randomly shut down and now detected as dload mode its an hardware failure.
Click to expand...
Click to collapse
There needs to be a way to solve this issue. It cannot be coincidental that it just fails now.
LATOKYO said:
But why? It was completely fine yesterday.
Click to expand...
Click to collapse
No it wasn't completely fine yesterday, don't you remember why you had to flash a ruu? Your phone, for an unknown reason, randomly shut down and was only able to boot in recovery mode. Maybe the emmc chip was starting to act weird and some data got corrupted, flashing the ruu fixed that until the emmc died completely today, that is one possibility.
The battery was perfect. Why does it completely fail after I do the RUU?
Click to expand...
Click to collapse
If it had something to do with the RUU, the phone wouldn't have booted and it would still be stuck at the same point it was yesterday.
---------- Post added at 01:52 PM ---------- Previous post was at 01:39 PM ----------
If you want you can try the unbrick project but like explained in that guide, it will only work if the phone went in this mode directly after flashing an incompatible firmware which is not possible on your phone since it's S-ON. Anyway it worth a try before sending it for repair / garbage but don't expect this to work....
alray said:
No it wasn't completely fine yesterday, don't you remember why you had to flash a ruu? Your phone, for an unknown reason, randomly shut down and was only able to boot in recovery mode. Maybe the emmc chip was starting to act weird and some data got corrupted, flashing the ruu fixed that until the emmc died completely today, that is one possibility.
If it had something to do with the RUU, the phone wouldn't have booted and it would still be stuck at the same point it was yesterday.
---------- Post added at 01:52 PM ---------- Previous post was at 01:39 PM ----------
If you want you can try the unbrick project but like explained in that guide, it will only work if the phone went in this mode directly after flashing an incompatible firmware which is not possible on your phone since it's S-ON. Anyway it worth a try before sending it for repair / garbage but don't expect this to work....
Click to expand...
Click to collapse
I am not going to accept the fact that it has completely failed interns of hardware. I will find a solution.
LATOKYO said:
I am not going to accept the fact that it has completely failed interns of hardware. I will find a solution.
Click to expand...
Click to collapse
Do you even know what is qualcomm download mode? It mean that the phone can't boot because of hardware damage (probably the emmc) or corrupted bootloader. To possibly fix a corrupted bootlaoder on a M7 you'll need to send your phone to a JTAG service, if its an hardware failure you'll need a new motherboard. You are not the first one in this situation, hundred of M7 died this way here and same for other devices using qualcomm's chipset. Unfortunately, I never heard of someone being able to push a new bootloader using QPST like its possible on some other qualcomm devices to fix a possibly corrupted bootloader.
alray said:
Do you even know what is qualcomm download mode? It mean that the phone can't boot because of hardware damage (probably the emmc) or corrupted bootloader. To possibly fix a corrupted bootlaoder on a M7 you'll need to send your phone to a JTAG service, if its an hardware failure you'll need a new motherboard. You are not the first one in this situation, hundred of M7 died this way here and same for other devices using qualcomm's chipset. Unfortunately, I never heard of someone being able to push a new bootloader using QPST like its possible on some other qualcomm devices to fix a possibly corrupted bootloader.
Click to expand...
Click to collapse
I know it's happened before, but ill try everything before I have to acquiesce. I also read posts with how some people their phone did not turn for 2 days, but then all of a sudden, it comes back on. I am being super optimistic as you can tell.... I am not mad at you or anything, I truly appreciate your help.
I will let you know if anything updates after tonight or tomorrow.
LATOKYO said:
I know it's happened before, but ill try everything before I have to acquiesce. I also read posts with how some people their phone did not turn for 2 days, but then all of a sudden, it comes back on. I am being super optimistic as you can tell.... I am not mad at you or anything, I truly appreciate your help.
I will let you know if anything updates after tonight or tomorrow.
Click to expand...
Click to collapse
Don't worry, I wasn't thinking that you was mad at me, I know its frustrating when an expensive piece of hardware fails....
I also read posts with how some people their phone did not turn for 2 days, but then all of a sudden, it comes back on.
Click to expand...
Click to collapse
Yep and in some cases also went back again in dload mode later....
Anyway good luck
alray said:
Don't worry, I wasn't thinking that you was mad at me, I know its frustrating when an expensive piece of hardware fails....
Yep and in some cases also went back again in dload mode later....
Anyway good luck
Click to expand...
Click to collapse
So now when I plug in the device, it says " USB input device"
Good news, bad news?
Hey guys, second time this issue has happened now for me but seems worse now. I used posts from here to resolve back in March when device got stuck in a boot loop after an OTA update, I managed to use Odin and a firmware from Sams Mobile to flash the phone and get it working again.
This time seems different though, I haven't tried the above steps yet, but none of the drives are mounting in the android recovery menu, which makes me think the device is going to need replacing. Anyone else come across this?
Seems different?
Well I would try Odin and an official ROM anyway, no pain no gain right?
What exactly were you doing before this occured?
You try the old delete usb driver, restart computer, install usb driver then restart computer and restart phone and try again.
SirDigbyCC said:
Hey guys, second time this issue has happened now for me but seems worse now. I used posts from here to resolve back in March when device got stuck in a boot loop after an OTA update, I managed to use Odin and a firmware from Sams Mobile to flash the phone and get it working again.
This time seems different though, I haven't tried the above steps yet, but none of the drives are mounting in the android recovery menu, which makes me think the device is going to need replacing. Anyone else come across this?
Click to expand...
Click to collapse
there is never a bricked device for good just keep searching using very device speacific info, check on youtube and search the names exactly as the ypop up there will always be something
flairepathos.info said:
there is never a bricked device for good just keep searching using very device speacific info, check on youtube and search the names exactly as the ypop up there will always be something
Click to expand...
Click to collapse
Looks like he bricked his bootloader's storage access driver, which AFAIK is unrecoverable unless download mode / sahara / etc is fine, but if the board is refusing to mount data while in the bootloader, it's safe to bet the rest of the modes are ****ed.
To answer a few of your questions in one go:
When I flashed it before it was back in end of Feb so a good while ago.
Just before it went into this boot loop it was working normally playing music in my pocket while doing gardening.
Using ODIN this time failed as I don't think it could access any of the drives.
SapphireEX said:
Looks like he bricked his bootloader's storage access driver, which AFAIK is unrecoverable unless download mode / sahara / etc is fine, but if the board is refusing to mount data while in the bootloader, it's safe to bet the rest of the modes are ****ed.
Click to expand...
Click to collapse
Oh I see the issue now you need to wipe all and re-flash full firmware when flashing the device using Odin
if that doesn't work flash the partitions with the kernel drivers and system partition
I had a similar issue with my current mtk phone and it was because the boot/preloader partition bilieved i had flashed the wrong firmware for my device(it was just a different firmware release for my phone
Just to be safe some ota updates break wehn the bootloader is not unlocked (when updationg from say android 8(oreo) -9(pie)...)
especially because of code errors in the update, cache/vendor partition being too full after downloading update
SirDigbyCC said:
To answer a few of your questions in one go:
When I flashed it before it was back in end of Feb so a good while ago.
Just before it went into this boot loop it was working normally playing music in my pocket while doing gardening.
Using ODIN this time failed as I don't think it could access any of the drives.
Click to expand...
Click to collapse
If you're telling the truth, and it wasn't a bad module / firmware / etc, it is possible your eMMC got too hot and melted some solder. I've seen it happen before.
You'll want to diagnose everything you can. If you're on Windows, does it recognize a USB device or a COM device? If linux, does lsusb return anything useful about it?
If it's not being detected, and multiple wires doesn't change anything, are you able to access sahara mode / download / DFU? If so, go to those and try again.
If you are lying, and this is a bad firmware flash / OTA brick, you'll need to tell us otherwise we'll be going in circles.
So ODIN does recognise the device when in android recovery mode i choose the bootloader, but when starting it, it fails. I'll give it longer tomorrow but my inclination is it's a chip failure. I don't know hot to tell if it was a bad firmware flash, but the first (and only) time I flashed it was back in late Feb / Early March, and I have been using it fine with many OTA updates since then using the phone normally since. Before the boot loop I was playing music via Bluetooth speaker but the battery died while gardening, which the battery died on so played music directly on the phone (no update or anything) and the music stopped halfway through the song and it was in a boot loop.
I am taking the phone in for repair on Wednesday but it's really frustrating because I legitimately want to get to the route cause of the issues. I am covered by Samsung Care +, but I feel like if I screwed up the first flash, it's still only as a result of that first OTA update going wrong in the first place. Does that make sense?
SirDigbyCC said:
So ODIN does recognise the device when in android recovery mode i choose the bootloader, but when starting it, it fails. I'll give it longer tomorrow but my inclination is it's a chip failure. I don't know hot to tell if it was a bad firmware flash, but the first (and only) time I flashed it was back in late Feb / Early March, and I have been using it fine with many OTA updates since then using the phone normally since. Before the boot loop I was playing music via Bluetooth speaker but the battery died while gardening, which the battery died on so played music directly on the phone (no update or anything) and the music stopped halfway through the song and it was in a boot loop.
I am taking the phone in for repair on Wednesday but it's really frustrating because I legitimately want to get to the route cause of the issues. I am covered by Samsung Care +, but I feel like if I screwed up the first flash, it's still only as a result of that first OTA update going wrong in the first place. Does that make sense?
Click to expand...
Click to collapse
I'm going to call hardware failure. It's extremely rare that any device will do what yours is doing without a bad firmware flash.. It's possible you had an OTA and it auto updated, then broke, but I doubt it.
SapphireEX said:
I'm going to call hardware failure. It's extremely rare that any device will do what yours is doing without a bad firmware flash.. It's possible you had an OTA and it auto updated, then broke, but I doubt it.
Click to expand...
Click to collapse
I appreciate the vote of confidence, I don't think it was an OTA update that did it this time, it usually requests to do updates which I highly doubt I would have pocket approved through a flip case only short after pressing play on Spotify.
So I have taken it into Samsung for repair and they have confirmed it's a hardware issue that feels vindicating!
SirDigbyCC said:
So I have taken it into Samsung for repair and they have confirmed it's a hardware issue that feels vindicating!
Click to expand...
Click to collapse
how much are they charging for the repair though? probably a motherboard replacement ? boy thats not going to be cheap!
shriom_manerker said:
how much are they charging for the repair though? probably a motherboard replacement ? boy thats not going to be cheap!
Click to expand...
Click to collapse
It was free, turned out to be a hardware issue internally so I think covered by warranty as I have Care+ which has an excess of £40 which they didn't make me pay. They also replaced the screen due to some dead pixels, and the battery! Happy days!
Thanks all for your suggestions!