Resetting 'band' setting changed from test *#*#info#*#* menu? - Moto X Q&A

The short:
I changed the "Select radio band" setting in the test menu (*#*#info#*#*) and it screwed things up.
I wiped and reflashed CM12.1 - but it didn't reset that setting (it's still borked).
Does anyone know where it stores that setting, or how to reset it somehow?
The long:
Initially in CM12.1 I was having problems staying on LTE - it always fell back to 3G and stayed there.
So tried this band change that someone who had the same problem suggested.
Now, every option I try is great for LTE but says "cellular network not available" and I can't make calls.
The exception is "Cellular" which I can make calls but only get 1X data.
These are the options in the menu:
"JAPAN Band (WCDMA-800/WCDMA-IMT-2000)"
"USA Band (GSM-850/PCS-1900/wCDMA-850/WCDMA-PCS-1900)"
"Cellular (800-MHz)"
"PCS (1900-MHz)"
I don't know what it was before and I can't see figure out how to tell what it currently is set to.
I just want to flash back to stock so things work again, but if this setting doesn't get reset then I don't know if that will work anyway.

Any chance settings like that are stored on the SIM card?

try to re-flash radio only

masterchapter said:
try to re-flash radio only
Click to expand...
Click to collapse
Worth a shot, but doesn't seem to have helped.

Try the instructions here: http://forum.xda-developers.com/showthread.php?p=57778872
I seemed to have luck when I made the changes according to this post and then immediately ran the ping test. I don't know if the ping test really did anything to help but I've had cell service since following these steps.

mh0520 said:
Try the instructions here: http://forum.xda-developers.com/showthread.php?p=57778872
I seemed to have luck when I made the changes according to this post and then immediately ran the ping test. I don't know if the ping test really did anything to help but I've had cell service since following these steps.
Click to expand...
Click to collapse
Unfortunately that's what I did initially. The setting in that link ("Cellular") made my calls work, but I could only get 1X data.
So somehow by just flashing and reflashing different things (including failing to reflash to stock), it's back to where it was when I started.... which sucks, but is at least useable. Calls work and data works, but the first time it has to drop back from LTE to 3G, it get stuck in 3G forever (until airplane mode). Super sucks since it's my primary home router tethered. I have to airplane mode like 5 times a day.

Just in case someone else ran into this problem, I ended up getting a new sim from Verizon and everything's working now finally. It still says "000000" when it's in 3G, but I don't care about that - it works and it goes back to LTE when it can, rather than staying on 3G forever.

Works for Moto X play - should work for others too..
I too did the same mistake. Changed my Band to "USA" and couldn't restore to previous despite Factory reset.
The SIM 1 went into 4G data only (No voice) , didn't recognize 2G & 3G network for any sim.
However Sim 2 worked fine for 2G,3G & 4G.
i came across a thread in XDA, and after breaking my head over how to execute it, I finally did it.
I have written a brief guide to it. Here's the link.
http://forum.xda-developers.com/moto-x-play/help/network-band-changed-to-usa-t3278614#post65991684

Related

3G Connection Issues on CM 4.2.7.1

I am having a very strange issue:
Whenever I am at home, and my G1 is connected via 3G, I cannot use data or make/recieve calls. If I enable the "Use only 2g networks" checkbox, it reconnects via EDGE and works perfectly. I currently have a service request out with TMO which should resolve in the next 24-48 hours, but I was wondering if anyone had heard of this issue.
TMo has no idea why I'm not getting signal, the problem continued even when I reverted to stock "Cupcake".
Things I've tried:
Reverted to stock firmware and unrooted phone (Didn't work; same symptoms)
Call T-Mobile, they removed and re-added me to network. (Didn't work; same symptoms)
Swapped SIM card at T-Mobile store (Didn't work; same symptoms)
T-Mobile service request in my area (Results pending)
Things I am going to try, but haven't yet:
- Return to stock firmware, reinstall CM 4.2.7.1
- Try an older CM like 4.2.4 or 4.2.5
- Connect to WiFi for data connection, see if this replicates the problem as with 3G
- Enable data roaming.
The fact that it only happens at home leads me to believe it's not a problem with the phone, however I'm more than willing to do more to rule it out.
Phone Specs
T-Mobile G1
Firmware Version 1.6
Baseband Version 62.50S.20.17H_2.22.19.26I
Kernel Version 2.6.29.6-cm42 [email protected]
Mod Version CyanogenMod 4.2.7.1
Build Number DRC83
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings.
Click to expand...
Click to collapse
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
deviant749 said:
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
Click to expand...
Click to collapse
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Ace42 said:
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Click to expand...
Click to collapse
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
deviant749 said:
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
Click to expand...
Click to collapse
Ok post results when you finish.
Ace42 said:
Ok post results when you finish.
Click to expand...
Click to collapse
Rebooted phone between each of these tests:
3G With WiFi enabled: Same result, can't dial out.
Data roaming enabled, Wifi Disabled: No signal at all, 0 bars with "X" symbol.
Stock firmware: 3G won't dial out, forcing 2G works.
Downgraded to CM 4.2.4: Same symptoms.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Click to expand...
Click to collapse
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
rdfry said:
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
Click to expand...
Click to collapse
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Ace42 said:
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Click to expand...
Click to collapse
That's not what I'm trying to do! When I am at home, on a 3G connection, I cannot do ANYTHING. That includes text, voice, data, web, ANYTHING. If i force it to use Edge, all services work properly. This is not acceptable. T-Mobile's coverage map lists me as in a strong 3G area. It SHOULD work.
I dont know what to say, except stay on edge, you alreadt sent a req to tmo.
I am having the exact same problem. Would love to learn what you found out.

No 3G since FRF83

Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Have you tried going into your phone settings from *#*#4636#*#* and setting it to wcdma only? I did that on mine not too long ago and no more dropping to edge for me!
-------------------------------------
Sent via the XDA Tapatalk App
andi86 said:
Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Click to expand...
Click to collapse
does it lose complete signal? or does it show 3g still but just not doing anything?
Mine was working at first after flash. Then at about 2am it just kept trying to load then times out. Still shows 3g but just dont do anything. Im hoping its just tmobile messing with their towers... I dont see why it would work at first then not now..
The problem is, that i can only have a internet connection, when the phone is logged in into a gsm or edge network.
as soon as wcdma is available, the phone disconnects from the internet.
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
andi86 said:
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
Click to expand...
Click to collapse
ok thanks for clarification. My problem is different. I think related to phone company.. I still show the 3g signal and even have bars, but the pages dont load and eventually gives me the check your service and try again alert....
So Im hoping soon its working again for me... And I hope you as well figure it out.....
Thank you Good luck!
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Thank you very much, thats the solution!!
Andi
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Thank you. Updated to FRF83 this morning and I've had a full 3g signal, just couldn't pull data all day. Could over edge. Sure enough, GSM only was selected.
AT&T N1.
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
Same issue here.
Switching to WCDMA preferred doesn't work for me though.....any help is welcome
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
how bout checking your bands in the service menu. so *#*#4636#*#* -> phone info -> press the menu key for more options -> select bands -> choose one appropriate for your region (ie "USA BANDS").
If all else fails do a factory reset by going to the settings -> privacy -> restore factory defaults.. of course do a backup/sync/whatever before just to make sure you can get all your apps back.
There's other ways to do a factory reset via the bootloader .. its under recovery and you press up volume or the trackball I think and you can just select all the clear/erase settings there and that should clear out everything on the phone's internal storage.
The factory reset worked for me (via bootloader) when I upped from update-1 to FRF50 and didn't have any data icon next to my signal strength. Could call out but couldn't get data.
Hope that helps.
jasonpich said:
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Click to expand...
Click to collapse
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
blisk said:
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
Click to expand...
Click to collapse
Thanks blisk, but the thing I don't understand is why Blackberry 9700 with T-Mobile bands, doesn't have problems at all ?
By the way, I rooted my phone , so the thing with the warranty it's complicated
I had it happen last night at work all night, but when i got home i checked my wife's tp2 and it also was doing the same thing so for levity wasn't the phone but tmobile. They started worming the same time also.... I think its tmobile.
Hello, I had the same problem with my imported n1. I'm using the tmobile version non rooted fully stock manually updated to frf83. I did a *#*#4636#*#* and selected wcdma only, rebooted and couldn't connect to my gsm network. Went in again and did a wcdma preferred, rebooted, and I works better, still changes fast to edge and G, but less often, I'm still trying it but I have high hopes its gonna be ok
Mmmm i did have problems with 3G too after pushing FRF83, but i found out that for some reason the APN settings weren't set correctly after the update. In my case the port setting after the proxy of the APN wasn't set, i changed to the correct value and it worked.
In conclusion, check your APN settings.
Just went from FRF72 to FRF83 and it's working fine.
I'm currently set to GSM auto (PRL) in the *#*#4636#*#* and I didn't change it to that after putting on FRF83.

[Q] Milestone is loosing signal - hardware or software error?

Yesterday my Milestone dropped the network and wrote "Only emergency calls". On other phones there was maximum signal. After a while the phone logged in to the network, but lost the signal again. I thought something is with the ROM, so I made a factory reset but didn't help. I flashed the correct SBF file (first Éclair, then Froyo), but didn't help. I restored an earlier MOD I used without any problem but didn't work.
I always used the German baseband files with other MODs because my Milestone is German.
The problem is that if I make anything (I mean anything related to the data connection), the GSM signal disappears, sometimes data connection remain with no problem, sometimes it is lost, too, but sometimes it has GSM signal with only EDGE network. If I do nothing, just turn off the screen and do nothing, everything goes back to normal, and the phone has normal data connection with GSM signal, I can make or receive phone calls.
I put in another SIM but the issue was the same.
Can I try something related to software and didn't try yet or this is a hardware failure? And if so, what is the price of a GSM module? I couldn't find it.
MOD: It seems that only the 3G is not working (sometimes HSPA does while 3G phone connection don't), with 2G there isn't any problem.
dial *#*#4636#*#*
Under phone info, try a different network type.
It probably defaults to GSM (auto). It does on mine anyway and it's fine.
But maybe WCDMA preferred, GSM only, or WCDMA only will work better.
It depends on which is screwing up... the WCDMA or the GSM
edit: had the dialpad code wrong... again.. geez
lordfreyr said:
Yesterday my Milestone dropped the network and wrote "Only emergency calls". On other phones there was maximum signal. After a while the phone logged in to the network, but lost the signal again. I thought something is with the ROM, so I made a factory reset but didn't help. I flashed the correct SBF file (first Éclair, then Froyo), but didn't help. I restored an earlier MOD I used without any problem but didn't work.
I always used the German baseband files with other MODs because my Milestone is German.
The problem is that if I make anything (I mean anything related to the data connection), the GSM signal disappears, sometimes data connection remain with no problem, sometimes it is lost, too, but sometimes it has GSM signal with only EDGE network. If I do nothing, just turn off the screen and do nothing, everything goes back to normal, and the phone has normal data connection with GSM signal, I can make or receive phone calls.
I put in another SIM but the issue was the same.
Can I try something related to software and didn't try yet or this is a hardware failure? And if so, what is the price of a GSM module? I couldn't find it.
MOD: It seems that only the 3G is not working (sometimes HSPA does while 3G phone connection don't), with 2G there isn't any problem.
Click to expand...
Click to collapse
Are you sure you have applied the correct baseband?
I would tell to re-apply thru AOR.
Sent from my Milestone using XDA Premium App
You could go to settings, wireless and networks and somewhere there there is use only 2g networks and if that is checked, you could try to uncheck it. That is what happened to me before on the froyo mod. Also, you could try turning on airplane mode, then turn it off. Good luck
I always used the German baseband, tried to switch 2G/3G many times, applied the baseband trough OR, applied the RTEU baseband, re-flashed the ROM, the original Éclair, the Froyo, again and again but nothing helped. I gave up I decided to go to the service. Before that on a forum somebody asked something, I gave an answer but I was not 100% sure about it, so I flashed the RTEU Froyo.
And it worked. The 3G, HSPA, 2G, EDGE, phone functions all are working now. My phone is truly German, it has QWERTZ keyboard and the original ROM was the ROM from Deutsche Vodafone (tried that one before, too), it has the logo on its box, and the German baseband files always worked. I don't know what just happened, it's simply working now. Why now... don't know.

[Q] Mobile Network Type: UNKNOWN:0

I got a problem with my data connection.
I got on another city last day with 3G connection, and it started to get weird, changing from 2G to 3G constantly, very unstable, then after some time, the icon "E" or "H" disappeared.
I checked the Mobile Network Type under Phone Status, and noticed that is UNKNOWN:0.
Services, IMEI, and other related stuff is OK.
Any thoughts about that?
Try to enable Airplane mode and then disable to reconnect to the mobile network.
I did the Airplane mode plenty of times.
Plus, I wiped all data and cache.
Did a Factory Reset
Played a bit on *#*#4636#*#* secret menu...
What is weird is that my mom phone's (same model) got the same issue.
*#*#4636#*#* wORKING
MalarKeY007 said:
I did the Airplane mode plenty of times.
Plus, I wiped all data and cache.
Did a Factory Reset
Played a bit on *#*#4636#*#* secret menu...
What is weird is that my mom phone's (same model) got the same issue.
Click to expand...
Click to collapse
*#*#4636#*#* HIDDEN MENU
WORKING
SELECT RADIO BAND (AUTOMATIC, USA, EURO OR AUS)
ENABLE DATA CONNECTION
OR DISABLE OR ENABLE RADIO
AND
WCDMA PREFERRED
WORKING FOR ME AND OTHERS
Have you tried to blow and clean the SIM ? It can be mal function or someting
Weird.
I played a bit more on secret menu, but no go. Then I restarted the phone ( I was did it already earlier) then worked.
But, it worked for some hours, and the radio restarted alone and it got broken again.
Now, after doing some non related stuff i got it working again.
Network type Unknown - LGF180L20S Converted to E97510c open HK
Hi,
My phone was working (with signall not steay, some time strong some good- always seen only E network).
From yesterday suddenly, it shows network unknown. not able to connect also.
wifi is working fine. iam getting calls and i can make calls. GSM is in service state.
But i get Network type unknown ...Any Idea why is it?
Thanks
Sunil
Network Unknown (T-Mo T889)
sunilkoshyp said:
Hi,
My phone was working (with signall not steay, some time strong some good- always seen only E network).
From yesterday suddenly, it shows network unknown. not able to connect also.
wifi is working fine. iam getting calls and i can make calls. GSM is in service state.
But i get Network type unknown ...Any Idea why is it?
Thanks
Sunil
Click to expand...
Click to collapse
I have had this problem and searched everywhere. I finally found how to fix. Hope it works for you. Someone posted somewhere that SELinux was set to "Enforcing". YOu have to change it to "Permissive". Once I did that my network issue was fixed. You can download a Lunix Modifier from GPlay Store.
Go to your settings and the "About device" section and confirm whether or not your "SE for Android status" is set to "Enforcing".
My phone also same issue can you help me. I chenge several times secret menu network.
MalarKeY007 said:
Weird.
I played a bit more on secret menu, but no go. Then I restarted the phone ( I was did it already earlier) then worked.
But, it worked for some hours, and the radio restarted alone and it got broken again.
Now, after doing some non related stuff i got it working again.
Click to expand...
Click to collapse

3g not working if radios set to 3g only?

I noticed if I go to the mobile networking settings and have it it on lte/3g if I leave a 4g area, 3g works ok. If I put the toggle specifically on 3g it shows I have 3g, but anytime I tried to search google or access a data connection the signal goes away and gives me the signal with an exclamation point. I tried finding info on this, but didn't see anything when I searched. Anyone else have this issue? I am on Sprint with the 64gb white device. Thanks
I leave mine on 3g due to the lame multiple text issue. It has no problem staying on 3g. Perhaps try updating your PRL/profile and see if that helps.
I don't have 3g either if I set it to 3g only. I don't leave lte service too often to test whether 3g works when it switches on its own. I may have to make a trip to the mountains to test it. I do know that my old Note 2 would loose lte after flashing tons over and over and I would have to flash back to 100% stock the factory reset from the settings app to fix it. I may try this with my Nexus, about time for a wipe anyway.
Factory reset does not fix it. Just noticed that I don't even get 3g when it is set on LTE. I'm gonna go talk to my cellular provider about it.
I don't know why it wouldn't work. You did update profile and PRL also right? Here's some shots of mine and it's working fine.
I have a bad Sim.....I also don't have a phone number as well..... I swiped with an old card I had and my number appeared, I guess I'll be visiting the store tomorrow to get a new one. Maybe it'll fix my 3g. Its also not wanting to let me pick 3g as an option now, just stays on LTE.
KB112 - Are you on sprint also? I updated prl/profile and no luck still. 3g still works if I am on lte and go into a 3g zone, but if I toggle it to 3g only I get no data. Wondering if its a sprint thing or a lollipop bug on Sprint, or a bad sim, missing feature activation.
Bluemgt06 - did a new sim fix it for you?
Sorry, didn't see this earlier. But yes, I am on Sprint. My 3G would work fine if I set to 3G only. Not sure why yours has issues with this?
Oddly I tried it today and it started working. I think it could have been some kind of issue with the tower/upgrades or a bug that a reset may fix on occasion perhaps.

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