Showing wrong storage size? - Nexus 6 Q&A, Help & Troubleshooting

My nexus 6 is showing the wrong storage size. I have a 64gb model(says on the box 64gb) I bought new. However, I am only seeing 23gb. I think it may have to do with the fact it was backing up from my G2, which is a 32gb device, which only has 23gb of storage available. I did a factory reset from android, but no go. Any ideas?

if you are unlocked then install the latest twrp and run the fix storage inside the wipe options.

did you download the images from goolge and run flash all, and or flash userdata.img manually?
It seems to come from the fact that the userdata.img is made for a 32 gig device, so when flashing it it formats your /sdcard as if you had a 32 gig device.... at least to my understanding.
Either way, see this thread for info on how to fix without wiping.
http://forum.xda-developers.com/nexus-6/general/phone-gb-storage-to-factory-reset-t3225492

Thank you I got that working. Now, it looks like my bootloader is locked and it won't let me unlock it. When I try it I get the message Not supported command in current status!
Any ideas?

Developer options/Allow OEM unlock?
I haven't enabled dev options on my N6 this time (after a year of root) so I can't see the option myself, so bear with me if I'm wrong...

It does, but when I start my device up I'm required to swipe in my password, before getting android to completely load.

That's a different option which I discovered myself just the other day. I'm not clear on how this relates to your question about OEM unlock...?

nvm, figures it out. I just did another clean wipe and it's now all working correctly.

Related

Storage issue

I was tinkering round this morning and looked into my devices storage and saw that 27gb of 32gb were being used.
Did some math on my own:
Apps: 2.82gb
Music: 3.23gb
Photos: 1.12gb
Other: 19.85gb:
-Nandroids: 9gb
-Titanium Back up 1gb
2 roms: 1.5gb
Somewhere in the "Other" category something is eating up 9gb of space. I used my file explorer and couldn't pin anything that big down. I am going to offload my nandroids but I shouldn't have to.
Anyone else run into this or know what this 9gb "other" hog could be
Is there an app or system setting I am missing to ID this?
Sprint HTC One
Running: D3rpONE
Found My Screenie...
tdubbs27 said:
Found My Screenie...
Click to expand...
Click to collapse
Your 'other' is really suspicious. Mine is ~7GB. I'd do a factory reset, easiest way IMO.
If you're flashing roms or doing backups with any other apps (CWM or something). I'm guessing they would go there. Check your download folder as well if you do a lot of downloading.
You may also try installing airdroid and using the desktop filemanager to whittle down your list as well.
Download Disk Usage. It shows you visually whats taking up space. It's amazing.
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
tdubbs27 said:
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
Click to expand...
Click to collapse
I'm definitely going to check on this
Sent from my HTCONE using xda premium
Also check if you are using Google play music and have a lot of playlists pinned. I believe that and movies actually show there in other.
Sent from my HTC One
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
tdubbs27 said:
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
Click to expand...
Click to collapse
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Rirere said:
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Click to expand...
Click to collapse
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
tdubbs27 said:
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
Click to expand...
Click to collapse
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Rirere said:
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Click to expand...
Click to collapse
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
tdubbs27 said:
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
Click to expand...
Click to collapse
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Rirere said:
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Click to expand...
Click to collapse
Your exactly correct on the last point. I am going to keep listening and looking. I think/hope/pray the update the internationals got can be applied some way in the future and may help out a bit. Just going to have to utilize some cloud storage a little better.
it's not totally/technically broke and I am not going to do more harm.
Thanks for all your help and suggestions
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
mprunty said:
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I use disk useage but it doesn't even show my max storage space as 32gb. It shows 26gb. See Screenshot: So I have 6gb that aren't even registering as available storage. I was trying to clean out some old app storage but the space they use is so small. Would they be worth it? I think the fact I am missing 6 gb is more troubling.
I could be wrong, but doesn't the phone only have 27GB of formatted space?
Sent from My Only "One"
any device with internal memory will lose some. this is the exact reason i havent gotten one yet bc im praying that sprint will get the 64gb version. i will say that if they are going to advertise a device at xyz gb then they should build in the extra needed for system so we actually get what we pay for. cloud storage and otg are there but still a slight pain in the butt.
guess ill be holding on to my evo lte for another yr or so.
xanmanz31 said:
cloud storage and otg are there but still a slight pain in the butt.
Click to expand...
Click to collapse
Is OTG standard in Android? Does the One need to be rooted?

[Q] Nexus 6 Not showing Total Space

I KNOW I have seen this prior with the proper resolution, but I cannot find it no matter how much I have searched.
I had to wipe my Nexus 6 today and re-flash system.img and userdata.img. I didn't notice there was an issue and re-installed all my apps. Now I see the I am missing 32GB of free space on my Nexus 6. I believe I can fix the space issue by issueing a 'fast format userdata' but I am trying to find a non-destructive way to recover the space. Can anyone point me to the resolution or is the only option to perform the format?
Thank you for any help....
BradEK said:
I KNOW I have seen this prior with the proper resolution, but I cannot find it no matter how much I have searched.
I had to wipe my Nexus 6 today and re-flash system.img and userdata.img. I didn't notice there was an issue and re-installed all my apps. Now I see the I am missing 32GB of free space on my Nexus 6. I believe I can fix the space issue by issueing a 'fast format userdata' but I am trying to find a non-destructive way to recover the space. Can anyone point me to the resolution or is the only option to perform the format?
Thank you for any help....
Click to expand...
Click to collapse
I had this issue after i flashed userdata.img when disabling encryption and upgrading to 5.0.1..
Im afraid the only way i found to revert back to 64GB was when i flashed all of the .img's from stock 5.0.1 except i flashed the modified boot.img for forced decryption to be disabled.
After that i simply did a factory reset and flashed a custom ROM.
Though this took me a good 2 hours to work out, just keep trying.
Im afraid your data is most likely lost but at least with lollipop you can simply restore all your apps .

23.03 Gb of Storage on Marshmallow 6.0

Hi all,
Just bought into the 32Gb Nexus 6 (i know, im a year late!) and coming from a 64Gb Oneplus One i'm trying to find more space!!!
Anyhows......before i setup the phone i flashed the latest Android 6.0, and was looking at the total storage space for the phone and it's 23.03Gb and just wanted to know if that's the right amount of storage space on a 32Gb Nexus 6. I know system, recovery and boot partitions can take a lot, but just wanted to make sure.
Can someone who owns a 32Gb Nexus 6 please look at the total storage space under 6.0 and tell me if i have the right amount?
If it isn't the right amount, is there a tool available that helps recover lost space?
Thanks
Ive got the same space available on my N6 64gb after flashing marshmallow, I had to install twrp and perform a factory reset, and that fixed it. But idk how much space should be available on a 32gb..
Enviado desde mi Nexus 6 mediante Tapatalk
That sounds about right. After a clean flash of Marshmallow on my 64Gb Nexus 6 I only had ~54Gb free. The OS and everything else takes up around 10gigs.
wesleyrpg said:
Hi all,
Just bought into the 32Gb Nexus 6 (i know, im a year late!) and coming from a 64Gb Oneplus One i'm trying to find more space!!!
Anyhows......before i setup the phone i flashed the latest Android 6.0, and was looking at the total storage space for the phone and it's 23.03Gb and just wanted to know if that's the right amount of storage space on a 32Gb Nexus 6. I know system, recovery and boot partitions can take a lot, but just wanted to make sure.
Can someone who owns a 32Gb Nexus 6 please look at the total storage space under 6.0 and tell me if i have the right amount?
If it isn't the right amount, is there a tool available that helps recover lost space?
Thanks
Click to expand...
Click to collapse
you need to factory data reset. i did, and now have 25.98GB....
http://forum.xda-developers.com/nexus-6/help/64gb-stuck-23gb-t2970279
http://forum.xda-developers.com/showpost.php?p=58201783&postcount=106
I have 25.98 GB available on my 32 GB Nexus 6 with TWRP installed.
just wanted to say thanks for the help guys.....i'm now sitting on 25.98 Gb free which is a VAST improvement over the 23.03 Gb i was getting before!!!
gotta say that's a horrible bug that google have somehow caused, all by flashing Android 6.0 in what i thought was the right way.
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash cache cache.img
fastboot flash userdata userdata.img
To FIX the missing space, all i did was go to a CMD prompt and run the following commands
fastboot format userdata
fastboot format cache
fastboot reboot
Will have to start again installing apps and such, but getting an extra 3Gb of storage will help with the pain of a 32Gb Nexus 6!
You can use TWRP recovery and use wipe->advanced->data->repair or change filesystem->resize
And you will have back the original size.
Quetzalcoalt_Lp said:
You can use TWRP recovery and use wipe->advanced->data->repair or change filesystem->resize
And you will have back the original size.
Click to expand...
Click to collapse
Interesting, never noticed that before. Presumably that leaves all the file entries within the filesystem untouched?
danarama said:
Interesting, never noticed that before. Presumably that leaves all the file entries within the filesystem untouched?
Click to expand...
Click to collapse
I'm not sure what it does. I know that doing this I recovered my original storage capacity (from 23.03 to almost 26).
I didn't lost any data either.
factory reset from stock recovery also fixes the issue.
did not work for me, tried both methods, fastboot and twrp wipe, I still have 23.03 available. android version is 6.0 build MRA58K rooted
No need to wipe or install a custom recovery!!! All you have to do is boot the phone with another twrp, either with fastboot or using the NRT (this will keep your stock recovery) and do this:
You have an option that will preserve your data: use the new "resize partition" function within recovery.<br />
* Boot to TWRP (version 2.8.7.1 or higher)<br />
* Choose "Wipe" button (do not slide yet!!) then "Advanced Wipe" button.<br />
* Select the Data partition, then "Repair or Change File System" button.<br />
* Choose the Resize button.<br />
* Now you can slide to confirm, and it will expand the partition to it's full potential, without disturbing the data.
Sent from my Nexus 6 using Tapatalk

Internal storage has vanished, my worst fears?

So after having my trusty Vivid as my main device since March 2012, I think it may have met it's end. Randomly the day before yesterday it rebooted on me, then just kept rebooting.. Only way I could get it to boot up was to dirty flash a CM11 over whatever I had before, couldn't remember if it was CM or PAC. Got it booted up but some things didn't seem to be working right so I did a clean install and upon wiping noticed a message that said "unable to mount emmc" and I didn't think too much of it. I continued flashing gapps and supersu and was able to get the phone to boot and work but certain things didn't work right so I proceeded to wipe and flash again but this time I also noticed that my Internal Storage of my Vivid now reads as 0MB and my external SD is reading as 58254MB or whatever as it's a 64GB. I am having the same exact issue as the guy here http://forum.xda-developers.com/showthread.php?t=2576897 but my issue is resolved the same way as him. I go to TWRP and I mount as USB but nothing ever appears in My Computer or even Disk Management. I'm relatively certain the internal storage is fried. I even tried relocking my bootloader so I can return to stock, but neither fastboot or adb can detect my device while it's in the bootloader... and it says "fastboot usb" on my Vivid, but it also says "eMMC-boot" at the very top.
Now, if this were the case, how I do I still have about 4GB available for flashing ROMs onto? sdcard0 has no directories and is not found by any file explorers or disk management software that I know of. Somehow I'm still able to flash ROMs, receive calls and texts, and use most of the general functions of my phone except those requiring internal storage (like Titanium Backup).
Does anyone have any tips or advice? Should I try doing any of this from a linux machine or will it not make any difference? What phone should I upgrade to if I can't resolve this issue, because I'm not going to be dealing with it for very long?
Any input is greatly appreciated.

Large System Usage

Hi,
I recently exchanged my old 64 GB Nexus 6 for a new/refurbished one due to a failed USB port. I installed the latest stock ROM, unlocked the bootloader, rooted, and used Titanium Backup to restore the data to a handful of apps. While doing this, I got a warning about my device being low on space. From research, I learned that I should've disabled Mount Namespace Separation in SuperSU. So now, no matter what I do, my system files are taking up 35 GB after doing a complete wipe with TWRP and reinstalling the stock ROM.
Is this a problem with the partition table? No matter what the issue is, does anyone know how to fix it? I'm not super experienced with rooting beyond basic tasks, so I'm struggling to come up with ideas.
Thanks!
Nevermind!
It looks like resizing the partitions in TWRP fixed my problem. Sorry for being a noob .
For future reference, don't flash userdata.img in the stock images if you want to avoid resizing partitions in TWRP. That image resizes internal storage to 32GB and ignores the remainder, leading to /system taking more space than it should.

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