Screen glitches issues or bug? - Galaxy Note5 Q&A, Help & Troubleshooting

Not sure if anyone else found this issue...I think the magazine news pretty buggy and it's better to have this feature turn off.
To see this issue....try swipping left and right in quick succession for several times and you will see the screen glitches. I thought there is an issue with my phone display or screen. But having the news turn off..there is no more glitches.
It's really unfortunate Samsung can't make a more reliable news app like the HTC news feed.

Related

Screen Issues fixable by software?

Why doesn't google respond to this http://www.google.com/support/forum/p/android/thread?tid=04134c63c784258e&hl=en
A ton of people are complaining and I really can't see why this could be a hardware problem when it goes away after you lock and unlock the phone. This happens a lot to me and is super annoying. Here is a video of it:
http://www.youtube.com/watch?v=4DmVV_B-SE8
What do you think can we pinpoint this?
I really think this issue has to do with accelerometer. When your screen goes crazzy try using it in other position, the behavior changes a little until it dissapear without turning off the screen.
im having similar issues, when i tap, say, in the middle of the screen it registers as a tap on the bottom, this is only occasional, and rebooting seems to temprerarily(sp?) fix this issue, however it is quite annoying, and in op's link there are a bunch of other users having the same problem. now, what happens to us that have unlocked the bootloader if this is NOT a software issue. i have only had my nexus for a week and i would be quite depressed if this is a hardware issue and it cannot be fixed/replaced because of a manufacturer defect.

Is anyone else having any lag with their turbo or problems with chrome?

When swiping through the home screens, sometimes it will get stuck and I will need to lock screen and unlock again for it to work. Also when on chrome say typing a message on a forum or online elsewhere, all a sudden it will stop typing and I will need to zoom out then my text all pops up again in the message box. Anyone else experience this and know a fix to it?
Yeah, I'm having a good bit of lag especially in chrome and the Xda app. It seems to take a couple of seconds for things to catch up when scrolling around fast. I've also noticed that text looks warped a lot of the time when scrolling around. It looks like it takes a second for them to catch up with the screen or something.
I think I only have lag when using hangouts...
Hangouts lag is really bad. Thing is, I grabbed a Note 4 (that I took back) before buying this and hangouts was really laggy on that too. Though, in hindsight, everyone on the Note 4 was laggy which is ridiculous. Samsung can't figure out why they are losing business... release a ridiculously powerful phone and f*** the framework up so bad that it lags to hell... anyway, I digress.
So, beyond hangouts there is definitely some lag on this phone but that isn't the biggest concern with it. I'll open another thread so as not to usurp yours.
Now that its mentioned i do notice a slight lag in hangouts but not enough that it caught my attention the first time around. I do get a stutter when swiping over to Google Now using the now launcher. no real stutter when swiping back home or between apps in the drawer but almost always when swiping into the cards from the home screen.

Touch Screen Issues

I've started to have touch screen issues the past few days.
Any idea what may cause it?
Sometimes, when I touch the screen, say in settings, I touch one item, but a different item is selected somewhere randomly on the screen.
Happens in TWRP as well. If I select options to wipe, it will select others, and then it doesn't swipe over to execute the action.
No ideas? What would make touches appear where I don't touch, even on TWRP?
I tried the keyboard calibration on HTC's keyboard.
Any ideas? Screen protector?
It comes and goes.
I can't believe no one else is having this issue now.
I don't do stupid things with my phone, like drop it, put it in my pocket and sit on it, and wash it with soap and water.
Since I've started running Lollipop, it appears that my case is causing this issue. I've never had this problem before.
However, I updated my wife's phone to Lollipop Sense and now she is having the same issues with a different case.
Take the cases off, and they work more responsively.
I can only chalk this up to being a Lollipop issue, and hope it will be fixed soon.
mcwups1 said:
I can't believe no one else is having this issue now.
I don't do stupid things with my phone, like drop it, put it in my pocket and sit on it, and wash it with soap and water.
Since I've started running Lollipop, it appears that my case is causing this issue. I've never had this problem before.
However, I updated my wife's phone to Lollipop Sense and now she is having the same issues with a different case.
Take the cases off, and they work more responsively.
I can only chalk this up to being a Lollipop issue, and hope it will be fixed soon.
Click to expand...
Click to collapse
I opened another thread about a similar issue I'm having after Lollipop. My gesture launch randomly stops working and I have to reboot. No other issues for me though. I have an anti-glare screen protector on mine, but had no issues before the update. I've thought about a factory reset to see if that would cure what ails.
I'm on tmo but have the same exact issues. This is what i've found so far...
I turned on the developer options and turned on show pointer. This will show you where the touches are landing.
If you scroll down slowly, you can see most of the touches are in line (up and down) and not random on the screen.
I've removed all programs that have screen overlays (screen filter, twilight etc)
I've removed the cases thinking they might be causing the issue, but removing them only slightly improved the issue I thought...
Sometimes its hard to reproduce the effect, its not consistent. So this leads me to believe that it could be a process that's running in the background that calls attention at the moment you're touching the screen, and then refocuses the screen to your point of contact. And in between it thinks you're moving your finger when you really aren't.
In any event, I can't find the exact cause of this. But, it definitely started after the update to lollipop. I had none of these issues before. I even got the phone exchanged because I believed the digitizer went bad or something. But this issue exists on my original phone, its replacement, and now on my wife's current phone and that phones replacement (across 4 phones).
I'm currently working on my wife's replacement (4 or 5 non-oem programs installed) and continue to have the problem. But it is not consistent as I can't readily reproduce it.
What i've done to try and learn more is when I see the screen pointer light up in random places, I keep pressure on the screen so I can observe where the screen is registering contact. It almost looks as if it's trying to pull down the shade. Whether it be because of the dual points of contact and it thinks we're swiping down, or because of another program that is stealing focus for whatever reason.
If anyone else has insights into this, please let us know as this is more than frustrating! I keep calling people in hanouts with a lot of people and they aren't happy about it lol.
Also for reference, we're using ADW ex launcher instead of Stock HTC Sense. But even when I remove ADW (uninstall) and run sense, it continues to happen. So it's not that.

Weird glitch when phone is in dark mode (colour shifting when taping display)

Hi everyone,
Got my Pixel 4 XL on the 23rd and been playing around with it since then. I am now settling into a rhythm and noticed a very concerning glitch with the display when the phone is in dark mode. Basically, when the phone is in dark mode I noticed that typing in Gboard or tapping anywhere on screen in apps that are not pure black (such as Messages, Phone, etc.) will shift the screen colour from blueish-black to greenish-black. This happens every time, even after rebooting the device. There is no visible colour shifting in apps that use pure-black such as Settings (however, parts of Settings like the search bar that are the "gray" dark colour also shift). Once I noticed this happening now I cannot stop noticing it everywhere. I am looking to find out from you whether you are seeing the same thing or whether this may be a device problem. Note that the same issue shows up in dark apps even if dark mode is not enabled. It also has nothing to do with Ambient EQ, Automatic Brightness, or anything else of similar nature. Occasionally the problem stops, but if I pull up Gboard and start typing (say to search in the Recent section of the phone app) the problem immediately comes back.
I am looking for serious feedback here from those willing to look closely. This does seem like a software glitch to me, rather than hardware, especially since I am not seeing this behaviour with any other colours and so far it definitely has something to do with physical interaction with the screen when tapping on it. As I said, it also seems to be universally triggered by Gboard when in apps running in dark mode.
I appreciate any feedback you can provide.
Edit: Looks like what I'm observing is related to the switching colour profiles when the display is going back and forth between 60Hz and 90Hz. Turning off the smooth display function or forcing the display into permanent 90Hz mode appears to stop the problem from happening. Google really messed this one up. I hope their 90Hz fix they promised clears up this issue. Very annoyed ?
Thanks,
Dejan
Btw, since you are using forced 90hz display make sure to have always on display on. If you don't your greys will be purple and lower brightness as well as lots of black smear/crush. I don't know how turning on always on display solved that issue (someone posted this fix in another thread). So it indeed doesn't seem to be hardware but software related and hopefully they will tune this over time.
zetsumeikuro said:
Btw, since you are using forced 90hz display make sure to have always on display on. If you don't your greys will be purple and lower brightness as well as lots of black smear/crush. I don't know how turning on always on display solved that issue (someone posted this fix in another thread). So it indeed doesn't seem to be hardware but software related and hopefully they will tune this over time.
Click to expand...
Click to collapse
Yeah, I saw that thread. Some funky stuff going on with display calibration and 90Hz. Since I know that the HW is not defective and the SW is the source of the issue I am less bothered now (I cannot stand exchanging HW). I haven't specifically observed that effect on my phone and while I did try forcing 90Hz, I actually went back to the stock setting since I noticed that forced 90Hz further sucked down the battery that already is not particularly stellar despite this being the XL version. I presume Google will refine the 90Hz calibration and function over the next few months. I will say though that I am a bit confused why they need to have different calibration at different refresh rates. I calibrate all of my desktop monitors and despite the fact that I have a 100Hz monitor I never have to change calibration with refresh rate. Maybe an OLED thing :shrug:
dhorgas said:
Hi everyone,
Got my Pixel 4 XL on the 23rd and been playing around with it since then. I am now settling into a rhythm and noticed a very concerning glitch with the display when the phone is in dark mode. Basically, when the phone is in dark mode I noticed that typing in Gboard or tapping anywhere on screen in apps that are not pure black (such as Messages, Phone, etc.) will shift the screen colour from blueish-black to greenish-black. This happens every time, even after rebooting the device. There is no visible colour shifting in apps that use pure-black such as Settings (however, parts of Settings like the search bar that are the "gray" dark colour also shift). Once I noticed this happening now I cannot stop noticing it everywhere. I am looking to find out from you whether you are seeing the same thing or whether this may be a device problem. Note that the same issue shows up in dark apps even if dark mode is not enabled. It also has nothing to do with Ambient EQ, Automatic Brightness, or anything else of similar nature. Occasionally the problem stops, but if I pull up Gboard and start typing (say to search in the Recent section of the phone app) the problem immediately comes back.
I am looking for serious feedback here from those willing to look closely. This does seem like a software glitch to me, rather than hardware, especially since I am not seeing this behaviour with any other colours and so far it definitely has something to do with physical interaction with the screen when tapping on it. As I said, it also seems to be universally triggered by Gboard when in apps running in dark mode.
I appreciate any feedback you can provide.
Edit: Looks like what I'm observing is related to the switching colour profiles when the display is going back and forth between 60Hz and 90Hz. Turning off the smooth display function or forcing the display into permanent 90Hz mode appears to stop the problem from happening. Google really messed this one up. I hope their 90Hz fix they promised clears up this issue. Very annoyed ?
Thanks,
Dejan
Click to expand...
Click to collapse
I just noticed this on my pixel 4 xl tonight. But It only happens when the proximity sensor is triggered. Ex: like after making a phone call except it made everything on the screen seem over saturated on the screen and well as the same color shift you had stated. It seems to go away once I lock the device and unlock it again. It did it with smooth display on and off as well as force 90hz on and off.
There are a couple threads discussing this. Here's one of them:
https://forum.xda-developers.com/pixel-4-xl/how-to/smooth-display-colour-issues-t4000087
And another:
https://forum.xda-developers.com/showthread.php?t=3998907
Sent from my Pixel 4 XL using Tapatalk

Anyone experiencing touch issues?

I've been having a problem with my taps registering. Sometimes when clicking an icon, link or anything that requires a tap, it takes me several attempts for it to register.
Looking around, I see some other complaints on the Members app and Reddit related to screen responsiveness. In addition to my issue, people are also complaining about pinch to zoom, swipes and phantom presses.
Anyone else having problems?
I was having issues with a swipe registering as a quick touch and sometimes not registering touch at all. The update 10/2 from T-mobile seems to have resolved this for me.
Yeah I'm having a few issues with this phone. The phone seems to lag and stutter when scrolling, when it shouldn't. I like to use Lawnchair launcher, but for some reason on this phone my recents menu lags when using a 3rd party launcher. I haven't noticed any touch issues though. I have the unlocked model from Best Buy.
I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.
likecookies said:
I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.
Click to expand...
Click to collapse
Do you have the unlocked version?
I have touch issues on mine. I have the Sept 1 update which I believe is the latest update. Sometimes touches don't register or swipes won't work. It's horribly annoying. If it can't be fixed with another update I will have to return it. I just want to confirm this is a touchscreen issue and not Samsung's software bring laggy ( I typically use pixel phones).
I have the factory unlocked version and have noticed a little bit of strangeness with scrolling as well. Unfortunately there isn't a day one patch on the unlocked version.
lyall29 said:
Do you have the unlocked version?
Click to expand...
Click to collapse
No T-mobile version.
I have the T-Mobile version and have noticed it. Sometimes not registering and sometimes super sensitive. Trying to drag things around has been unpleasant.
Got the unlocked model from Best Buy, and have not had any issues. Loving it.
I have the sprint version and currently not using a screen protector. It is way too sensitive for my liking. I'm constantly barely touching things and disrupting what I'm trying to do. Maybe once my screen protector arrives it'll help a bit.
I'm definitely getting ghost touches. I'll be scrolling in FireFox for example and all of a sudden it wants to zoom in instead of scroll which is so weird.
I might have to return the phone at this point. $600 is still a lot of money for this to be happening.
I have too issues with touch.
It is very diffucult yo select a line of text, make zoom on images le select an icon in home screen.
My version is from Amazon EU.
Enviado desde mi SM-G781B mediante Tapatalk
I always take the screen protector off, I hate them, but leave increased sensitivity on, screen is silky smooth as a result
Sent from my SM-G780F using Tapatalk
Having random touch issues here as well. As others have mentioned, swipes at times register as regular touch instead of swipes. Seeing some choppy performance when scrolling at times as well.
I've been getting ghost touch issues (where things just go crazy, not just a random touch) about once a day since the second day. Sometimes I have to reboot to make it stop. It seems to most often (but not always) start happening if I am in a game and I swipe in from the edge to see the status bar.
I've not had the scrolling-type issues that most people are complaining about.
I just tried turning the high sensitivity off to see if that helps.
Related article on Sammobile:
https://www.sammobile.com/news/galaxy-s20-fe-touchscreen-issues-come-users-complain/
TMobile variant here with the September 1st patch, and increased sensitivity on, and factory screen protector removed.
I get the same thing - phantom touches and sometimes it takes multiple attempts to touch something on the screen.
This thread needs a poll, with "everything is fine here", "i have touch issues" and "i don't have the device" option, to see a coarse estimation how widespread this thing it.
I also have touch and zoom issues

Categories

Resources