Google voice voicemail problem - Nexus 6 Q&A, Help & Troubleshooting

I think this problem correlates with 6.0 but I've not had a problem with Google voice voicemail getting my incoming calls since the droid 2 on Verizon. Even though it always it can't be set up automatically, it always worked, until recently. The Google support page for Google voice voicemail is a waste....ideas?
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and your problem is...

gammaxgoblin said:
I think this problem correlates with 6.0 but I've not had a problem with Google voice voicemail getting my incoming calls since the droid 2 on Verizon. Even though it always it can't be set up automatically, it always worked, until recently. The Google support page for Google voice voicemail is a waste....ideas?
Sent from my Nexus 6 using Tapatalk
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The problem is.....google voice voicemail is not receiving Incoming calls, they are being routed to Verizon voicemail.
Sent from my Nexus 6 using Tapatalk

gammaxgoblin said:
The problem is.....google voice voicemail is not receiving Incoming calls, they are being routed to Verizon voicemail.
Sent from my Nexus 6 using Tapatalk
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Take a look in Phone App, Settings, Calls, Voicemail, Service. Make sure GV is selected as your Voicemail service.

Witek_M said:
Take a look in Phone App, Settings, Calls, Voicemail, Service. Make sure GV is selected as your Voicemail service.
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Ok, I've been in phone sales for over a decade and I've been rooting and modding phones for almost as long.....I'm looking at systemic problems here....I know how this should work.....I'm asking of anyone else has this problem and if so how they fixed it if at all.
Sent from my Nexus 6 using Tapatalk

If you are having trouble configuring Google voicemail on Verizon, you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]

Shadoline said:
If you are having trouble configuring Google voicemail on Verizon, you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
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Click to collapse
Thanks!
Sent from my Nexus 6 using Tapatalk

Related

Google Voicemail Forwarding

Has anybody successfully forwarded voicemail on this thing!? Never worx for me...
Gootah said:
Has anybody successfully forwarded voicemail on this thing!? Never worx for me...
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I assume your talking about Google Voice? Are you trying to use it for your voice mail or what? A little more detail would make it easier to help you.
UUmmm
gregb7677 said:
I assume your talking about Google Voice? Are you trying to use it for your voice mail or what? A little more detail would make it easier to help you.
Click to expand...
Click to collapse
I'd be a dummy if I couldnt set up Google Voice, I would say the voicemail part is seperate being that I can still use Google Voice without forwarding my voicemail.
I'm talking about the voicemail forwarding process for Google Voice. I can never forward my voicemail to use Google Voice's. It denies me. If I need to make it clearer let me know.
I can dial and recieve google voice calls, I tried to forward with the Google Voice app and manually with the dialer.
Gootah said:
I'd be a dummy if I couldnt set up Google Voice, I would say the voicemail part is seperate being that I can still use Google Voice without forwarding my voicemail.
I'm talking about the voicemail forwarding process for Google Voice. I can never forward my voicemail to use Google Voice's. It denies me. If I need to make it clearer let me know.
I can dial and recieve google voice calls, I tried to forward with the Google Voice app and manually with the dialer.
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Click to collapse
Have you gone into your settings>phone/calls and changed voicemail carrier to google?
....
Virus1x said:
Have you gone into your settings>phone/calls and changed voicemail carrier to google?
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Click to collapse
That IS the process provided by the Google Voice app..so yes I've tried it. It wont let me, I'll try and get a screen shot. SO u guys can keep helpin'
ok...so I don't know howta add pictures...
I got Google Voice as my voicemail provider without any issues tho the little setup process during the initial google voice setup did not work.
On your phone open the dialer program and enter the following *004*YourGoogleNumber# and then Send or call.
So it should look like *004*15555551234#
These directions are in google voice if you log in from a PC and go to Settings > Voice Settings > Phones > Activate/Deactivate Voicemail on this phone.
Are you on Flex-Pay? I think they dissable the auto-magic google voice setup on flex-pay accounts.
The manual method mentioned should work fine.
Sent from my T-Mobile myTouch 3G Slide using XDA App
GeekBrat said:
Are you on Flex-Pay? I think they dissable the auto-magic google voice setup on flex-pay accounts.
The manual method mentioned should work fine.
Sent from my T-Mobile myTouch 3G Slide using XDA App
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I am on Flex, have u actually tried it....? ...on Flex?
Gootah said:
I am on Flex, have u actually tried it....? ...on Flex?
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Click to collapse
If Flex is pre paid than I don't think it will work.

How do I clear the voicemail icon?

I set my voicemail to go to Google Voice, but someone just left me a voicemail, and it never showed up on Google Voice, and that annoying icon is in my notification bar. How do I get rid of it? Also, is there anything special you have to do to set up Google Voice with Verizon/the Bionic?
Clear data on the dialer application.
Sent from my DROID BIONIC using Tapatalk
TheBiles said:
I set my voicemail to go to Google Voice, but someone just left me a voicemail, and it never showed up on Google Voice, and that annoying icon is in my notification bar. How do I get rid of it? Also, is there anything special you have to do to set up Google Voice with Verizon/the Bionic?
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Click to collapse
Yea same thing here except i never set up google voice this happened as soon as i ported my number over from T-Mobiles garbage service
Sent from my DROID BIONIC using xda premium
I dont want to reset phone but im afraid its the only thing to clear the icon from status bar. I have no voicemails and it says i have 2
Sent from my DROID BIONIC using xda premium
TheBiles said:
I set my voicemail to go to Google Voice, but someone just left me a voicemail, and it never showed up on Google Voice, and that annoying icon is in my notification bar. How do I get rid of it? Also, is there anything special you have to do to set up Google Voice with Verizon/the Bionic?
Click to expand...
Click to collapse
This sometimes happens when your google voice line is "busy". The caller will be reverted back to your old voicemail. You can disable google voice by dialing *73 and then choosing "my carrier" in the voicemail settings. Then you can dial in to your verizon voicemail. After you get the message the notification will go away and you can reactivate google voice by dialing *71(your google number) and redo the voicemail setting to "google voice".
My co-worker has this happen occasionally.
rancidcrab said:
This sometimes happens when your google voice line is "busy". The caller will be reverted back to your old voicemail. You can disable google voice by dialing *73 and then choosing "my carrier" in the voicemail settings. Then you can dial in to your verizon voicemail. After you get the message the notification will go away and you can reactivate google voice by dialing *71(your google number) and redo the voicemail setting to "google voice".
My co-worker has this happen occasionally.
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I dont have a google voice
Sent from my DROID BIONIC using xda premium

I miss Google Voice.

I switched to Sprint from Verizon. I've been effortlessly using Google Voice to answer/transcribe my calls on the Droid 1, the galaxy nexus and the note 3. Now with sprint + nexus 6,i can install the app but can't get it to answer calls. Ideas?
You use Google hangout to answer calls and see voicemail now. Also get hangouts dialer
Sent from my Nexus 6 using Tapatalk
fakecharles said:
I switched to Sprint from Verizon. I've been effortlessly using Google Voice to answer/transcribe my calls on the Droid 1, the galaxy nexus and the note 3. Now with sprint + nexus 6,i can install the app but can't get it to answer calls. Ideas?
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Above (zephiK) has provided the direct-VoIP solution, as an alternative, there is the traditional Google Voice solution, which is to actually forward the call to your mobile number. You may have forgotten to update your google voice account settings to add your phone number and enable forwarding. It is also possible that hangouts (application) may be interfering with forwarding, so check the google voice settings in the hangouts application.
doitright said:
Above (zephiK) has provided the direct-VoIP solution, as an alternative, there is the traditional Google Voice solution, which is to actually forward the call to your mobile number. You may have forgotten to update your google voice account settings to add your phone number and enable forwarding. It is also possible that hangouts (application) may be interfering with forwarding, so check the google voice settings in the hangouts application.
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+1 on that have to get on PC and change settings
Sent from my Nexus 6 using XDA Free mobile app

Nexus 6 (unlocked) Google Voice not working (sim card is verizon)

I recently purchased a Nexus 6 (unlocked) off of the play store. My carrier is Verizon so I took my existing Verizon nano sim card and popped it in and now I am up and running. I want to use Google Voice for my voicemail instead of having to call and check it through verizon. I have an actual google voice number, but I don't want to use that I just want any calls to my mobile number to use the google voice greeting/inbox.
On my previous phone I used the Verizon Basic Visual Voicemail. Normally when I install Google Voice and go through the configuration setting it as the primary voicemail option in the settings it automatically switches over and when someone calls they hear the greeting "The google subscriber you have reached.....". In my case with the Nexus 6 people still hear my Verizon greeting no matter what I do and I keep getting a notification to download the Verizon Visual Voicemail App from the play store to check it. I refuse to do this, the point of me getting this Nexus 6 was to do away with any Verizon garbage.
Has anyone else gone through this? On my past 4 phones I have simply been able to download Google voice, install, configure, and it overrides the Verizon voicemail. The only thing I can think of that is different this time is that I am subscribed to the verizon basic visual voicemail from my previous phone because I wanted to give it a try.
HunterT said:
I recently purchased a Nexus 6 (unlocked) off of the play store. My carrier is Verizon so I took my existing Verizon nano sim card and popped it in and now I am up and running. I want to use Google Voice for my voicemail instead of having to call and check it through verizon. I have an actual google voice number, but I don't want to use that I just want any calls to my mobile number to use the google voice greeting/inbox.
On my previous phone I used the Verizon Basic Visual Voicemail. Normally when I install Google Voice and go through the configuration setting it as the primary voicemail option in the settings it automatically switches over and when someone calls they hear the greeting "The google subscriber you have reached.....". In my case with the Nexus 6 people still hear my Verizon greeting no matter what I do and I keep getting a notification to download the Verizon Visual Voicemail App from the play store to check it. I refuse to do this, the point of me getting this Nexus 6 was to do away with any Verizon garbage.
Has anyone else gone through this? On my past 4 phones I have simply been able to download Google voice, install, configure, and it overrides the Verizon voicemail. The only thing I can think of that is different this time is that I am subscribed to the verizon basic visual voicemail from my previous phone because I wanted to give it a try.
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My first suggestion would be to be sure you are unsubscribed from the Verizon VM on your account. Then, open your dialer, click the 3 dot settings button, click settings, then select calls. Click voicemail, then service. See if you have any options there. I'm on Sprint and Google voice integrates through my carrier so that is the only option I see in that location. (Your carrier).
Then you can click set up, there you could manually set your Google voice number as your voicemail number.
Evolution_Freak said:
My first suggestion would be to be sure you are unsubscribed from the Verizon VM on your account. Then, open your dialer, click the 3 dot settings button, click settings, then select calls. Click voicemail, then service. See if you have any options there. I'm on Sprint and Google voice integrates through my carrier so that is the only option I see in that location. (Your carrier).
Then you can click set up, there you could manually set your Google voice number as your voicemail number.
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After further research I am pretty sure I have to put my sim chip back into my LG G3 and cancel my verizon VM subscription. Then put the sim back in my Nexus 6 and go through the Google Voice setup process again. I just didn't think Verizon would have control over it somehow after subscribing to their visual voice service.
Also, open Google voice from a desktop PC or desktop view and ensure you've completed all the steps to integrate.
Evolution_Freak said:
Also, open Google voice from a desktop PC or desktop view and ensure you've completed all the steps to integrate.
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There really aren't any steps.. I logged in and it shows my Google Voice # and then my Mobile Verizon #. I definitely don't want to go through with the Google Voice activation process to my phone because then it forwards all calls to my Google Voice #. I just want to use Google Voice for my voice mail which should have nothing to do with my GV # and the only thing I should have to do in the settings is update my greeting. The reason I know nothing should have to be touched is because on my past 4 phones when I wasn't a subscriber to Verizon Visual Voicemail, Google Voice would install and configure with no problem. Of course that message would come up saying Google Voice is not compatible with my carrier (Verizon) but it would just start working anyway.
HunterT said:
There really aren't any steps.. I logged in and it shows my Google Voice # and then my Mobile Verizon #. I definitely don't want to go through with the Google Voice activation process to my phone because then it forwards all calls to my Google Voice #. I just want to use Google Voice for my voice mail which should have nothing to do with my GV # and the only thing I should have to do in the settings is update my greeting. The reason I know nothing should have to be touched is because on my past 4 phones when I wasn't a subscriber to Verizon Visual Voicemail, Google Voice would install and configure with no problem. Of course that message would come up saying Google Voice is not compatible with my carrier (Verizon) but it would just start working anyway.
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Well, I'm glad you figured it out for yourself. Good luck! :good:
Here is a paste from another thread. With voice over LTE a lot of things don't work right and you have to forward voicemail to Google Voice to make it work.
—-----------—
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number]*-- This turns on Conditional Forwarding, which should transfer*calls to your Google Voice number when your Verizon phone is*busy or unanswered after 3 to 6 rings.*90[Your Google Voice number]*-- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.*92[Your Google Voice number]*-- This turns on No Answer Transfer, which*transfers all calls unanswered after 3 to 6 rings to your Google Voice number.To Deactivate the Call Forwarding, dial *73 [Send]To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
DebianDog said:
Here is a paste from another thread. With voice over LTE a lot of things don't work right and you have to forward voicemail to Google Voice to make it work.
—-----------—
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number]*-- This turns on Conditional Forwarding, which should transfer*calls to your Google Voice number when your Verizon phone is*busy or unanswered after 3 to 6 rings.*90[Your Google Voice number]*-- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.*92[Your Google Voice number]*-- This turns on No Answer Transfer, which*transfers all calls unanswered after 3 to 6 rings to your Google Voice number.To Deactivate the Call Forwarding, dial *73 [Send]To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
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Click to collapse
Yes, this. Google Voice voicemail never worked for me on Verizon unless I did these steps, even before VoLTE came along.

Anybody using Google Voice for Voicemail on Verizon?

Curious if anyone is using Google Voice as their primary voicemail on Verizon? On my S6 Edge I have a Google Voice account and a GV phone number but only calls going to my GV phone number use GV Voicemail. Can I convert to use GV for all my voicemail, including my Verizon phone number? Seems every time I've had a new device and installed Google Voice it asks if I want to use it for my primary VM and when I say yes it says something about Verizon being evil (who didn't know that) and I've never gotten any further.....
Any advice appreciated.
junksecret said:
Any advice appreciated.
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Yes, I'm using without any issue. Been using it for years since my S3 days.
Set up or remove Google voicemail
i had so many issues getting it right on the S6 that after years of using it i just setup Verizons Voicemail
I moved away from GV on my S6E because I found I liked VVM better. GV's voicemail to text kind of sucked and I always had to listen to my messages anyway. Sorry - getting off topic. I'm sure you know this but just in case:
To Activate Google Voice:
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code. Learn more here.
Enter the following exactly as written, as if you are dialing someone:
*71-[your Google Voice number]
Press "Send" or "Call" on your phone to dial that number. The phone will appear to make a call and then hang up. When that is completed, you are done!
To Deactivate Google Voice:
Dial *73 and press Send.

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