I asked this question in the Marshmallow thread, but it got lost in the more-common discussion... posting in a separate thread as this involves a lot of moving parts.
I'm exploring if the D5803 has VoLTE support on Verizon Wireless. I have a theory that the Z4v might have been cancelled due to Verizon enabling AOSP VoLTE on their network. The D5803 supports both Band 4 & Band 13. Hence, like the A9, it might be possible for Verizon to sell the D5803 (new old stock) with Marshmallow.
I'm looking for someone with a D5803 and a Verizon account that has applied the Marshmallow update. Specifically, to test the following:
* Can you enable VoLTE from the networks menu?
* Have you added Advanced Calling to your account prior to the SIM swap?
It has not yet been established how Verizon VoLTE is provisioned - it may be based on IMEI blocks. Then again, it may not. The D5803 is one of the first devices we can test with, that has the same VoLTE stack as Google's Nexus 6 and HTC One A9.
Seeing as nobody seems to be able to test this, I've started searching for a D5803 to acquire. Bit of a hassle to test since the Z3c now costs more than a Nexus 6 ($299 new as of this morning).
But, I will be happy to add this to my list of do-it-yourself Android accomplishments if I pull it off
Christopher Price said:
Seeing as nobody seems to be able to test this, I've started searching for a D5803 to acquire. Bit of a hassle to test since the Z3c now costs more than a Nexus 6 ($299 new as of this morning).
But, I will be happy to add this to my list of do-it-yourself Android accomplishments if I pull it off
Click to expand...
Click to collapse
I'd be curious to know this as well, what about the z5 from Canada bell. They are a cdma company I'm told. But can't find what bands it uses from their website. I'd be willing to help if I'm able in finding out.
The Z5 should work fine on Bell. Bell stopped using CDMA in 2012, and the network will be shut down completely by 2017. It's mostly today just used for roaming from US CDMA customers.
Only the Z3v has CDMA in terms of modern Xperia phones (the last being Verizon's Xperia Play). The (potential) benefit to the Z3 compact D5803 is VoLTE on Marshmallow bypassing CDMA completely on Verizon - since Verizon has enabled VoLTE.
Any updates on whether or will work with verizon? Also can't lollipop bypass cdma and use volte?
Sent from my D6708 using Tapatalk
Well I spent $250 (of my own money), to buy another D5803.
And guess what? Verizon is barring the device from registering on their network.
This is major for two reasons:
1) I previously used a D5803 on Verizon, it registered fine at the time as a data-only, non-VZW device
2) The barring status is only after VoLTE was added to the ROM
I'm guessing nobody else monitoring this thread has a D5803 or D6603 and a Verizon SIM, to confirm with.
But if I am correct, Verizon is violating C-Block auction rules and agreements with the FCC by barring network access to the Z3/Z3c.
I tested the D5803 with my T-Mobile SIM, and it is in proper working order.
I will contact Verizon folks tomorrow and see if I can sort this out. My guess is that the D5803 is being banned because of its VoLTE support (perhaps due to bugs in its VoLTE) - but that's no excuse, there are no exceptions to the rule.
Not as much progress, but some understanding.
When Verizon rolled out VoLTE to Android 5.1+ devices, it seems they realized Band 4 devices (like Nexus 5) could then be used on the network.
So to fix this Verizon banned all foreign IMEI's from the network. They have been patchwork whitelisting Band 13 devices as people file FCC complaints.
Case in Point: Someone filed an FCC complaint recently because their UML290 Prepaid LTE aircard was not being allowed on a smartphone SIM. Verizon surprisingly responded saying that they would comply and add UML290 PP's to the whitelist.
So it seems Verizon has a process, but is only reacting to FCC complaints. They are certainly aware of the D5803 - they just are not being proactive (as required by the C-Block mandate).
I asked the UML290 complainant to pass me the Verizon employee's contact info who responded to the FCC complaint. I haven't heard back. If I don't hear back Monday, I'll reach out to Verizon public relations.
Christopher Price said:
Not as much progress, but some understanding.
When Verizon rolled out VoLTE to Android 5.1+ devices, it seems they realized Band 4 devices (like Nexus 5) could then be used on the network.
So to fix this Verizon banned all foreign IMEI's from the network. They have been patchwork whitelisting Band 13 devices as people file FCC complaints.
Case in Point: Someone filed an FCC complaint recently because their UML290 Prepaid LTE aircard was not being allowed on a smartphone SIM. Verizon surprisingly responded saying that they would comply and add UML290 PP's to the whitelist.
So it seems Verizon has a process, but is only reacting to FCC complaints. They are certainly aware of the D5803 - they just are not being proactive (as required by the C-Block mandate).
I asked the UML290 complainant to pass me the Verizon employee's contact info who responded to the FCC complaint. I haven't heard back. If I don't hear back Monday, I'll reach out to Verizon public relations.
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Click to collapse
You know after reading this I'm kinda appalled that business practice this blatantly bad continues with what looks to me as illegitimate practice. Only when the fcc knocks on their door will they stop? It's like a bad behaved child that keeps going until reprimanded by mom.
I'm considering taking my z3v and switching to tmobile pending the z6 release which I'd buy unlocked.
Sent from my D6708 using Tapatalk
I'll stop a little bit short of that. This is an important test case. If Verizon quickly (within say, 30 days) does whitelist the D5803 & D6603... then I'll give them the benefit of the doubt.
Verizon can make a good case for blacklisting "unknown" LTE devices, until they find a valid Band 13 device to whitelist. Imagine someone activating a Nexus 5 on Verizon? They would be denied CDMA registration, and only have access to LTE Band 4. That would cause signal and other issues - even if VoLTE worked properly.
So, I get why Verizon is doing this - but the real lynchpin will be reacting quickly when someone wants them to add a LTE Band 13 device - as required by the FCC mandate.
Christopher Price said:
I'll stop a little bit short of that. This is an important test case. If Verizon quickly (within say, 30 days) does whitelist the D5803 & D6603... then I'll give them the benefit of the doubt.
Verizon can make a good case for blacklisting "unknown" LTE devices, until they find a valid Band 13 device to whitelist. Imagine someone activating a Nexus 5 on Verizon? They would be denied CDMA registration, and only have access to LTE Band 4. That would cause signal and other issues - even if VoLTE worked properly.
So, I get why Verizon is doing this - but the real lynchpin will be reacting quickly when someone wants them to add a LTE Band 13 device - as required by the FCC mandate.
Click to expand...
Click to collapse
Well let me know how it goes for you. I've a retailer near me selling the international version of the z3 new for near 400 I'd buy if verizon would do their end.
Sent from my D6708 using Tapatalk
Well, the first step was pleasant!
Verizon technical support has a form just for this very situation now! The DMD Device Add form (my nickname, not theirs) is what they fill out. They took down my device's bio (IMEI, make/model, LTE bands supported... even the storage capacity), and then sent the request.
They told me that if it is approved, the device will be added to the network in 1-2 business days, and my active SIM should then work with the device.
Now, my big concern is - they're provisioning the IMEI manually... they could easily block VoLTE in the process, but I hope they don't.
Christopher Price said:
Well, the first step was pleasant!
Verizon technical support has a form just for this very situation now! The DMD Device Add form (my nickname, not theirs) is what they fill out. They took down my device's bio (IMEI, make/model, LTE bands supported... even the storage capacity), and then sent the request.
They told me that if it is approved, the device will be added to the network in 1-2 business days, and my active SIM should then work with the device.
Now, my big concern is - they're provisioning the IMEI manually... they could easily block VoLTE in the process, but I hope they don't.
Click to expand...
Click to collapse
Well the other user that got verizon to white list their device. He didn't have issues right? So you shouldn't I'd think. Also if they are taking that info down they shouldn't go out of their way to block the IMEI...
Sent from my D6708 using Tapatalk
The only other user that I'm aware of was using the UML 290 PP. A prepaid version of a Verizon device that was already whitelisted. In that case, Verizon responded to the FCC complaint admitting they made an error - since it was a Verizon-branded device, it should have been whitelisted (for postpay accounts) already.
With the D5803, there's the added factor of VoLTE. We don't know how Verizon will code the whitelisted device. It could be they code it as a data-only device, and deny access to VoLTE. That was an issue with the HTC One A9 for awhile.
Any updates on whether verizon will add the phone to the list or you think they will decide tomorrow?
Sent from my D6708 using Tapatalk
At this hour, I'm now two full working days since submitting my DMD device add request. No call back, and my D5803 still is actively being denied registration on Verizon LTE.
Guess I'll give it until Monday to call back in again. No action next week, I'll take it to corporate relations, and then off to the FCC if that goes nowhere.
MGSBigBoss said:
Any updates on whether verizon will add the phone to the list or you think they will decide tomorrow?
Sent from my D6708 using Tapatalk
Click to expand...
Click to collapse
My understanding is that you have to call Verizon Technical Support and do the process for your specific IMEI. They are only whitelisting entire device blocks when either the manufacturer cooperates, or when enough customers jam up the call center that it's efficient for them to whitelist the entire block range for the particular device make/model.
Anyone that has Verizon and also has a Band 13 LTE Sony phone, I strongly encourage to call technical support and file the request... even if you have Verizon prepaid. Once your phone is whitelisted, it's whitelisted for life.
Christopher Price said:
At this hour, I'm now two full working days since submitting my DMD device add request. No call back, and my D5803 still is actively being denied registration on Verizon LTE.
Guess I'll give it until Monday to call back in again. No action next week, I'll take it to corporate relations, and then off to the FCC if that goes nowhere.
My understanding is that you have to call Verizon Technical Support and do the process for your specific IMEI. They are only whitelisting entire device blocks when either the manufacturer cooperates, or when enough customers jam up the call center that it's efficient for them to whitelist the entire block range for the particular device make/model.
Anyone that has Verizon and also has a Band 13 LTE Sony phone, I strongly encourage to call technical support and file the request... even if you have Verizon prepaid. Once your phone is whitelisted, it's whitelisted for life.
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Now if I didn't have a z3v, I'd get the z3 and try this out as one model does have the bands.. But I prefer the z3v over that. However sony announced that they are releasing unlocked z5 in us in places like best buy. Now I checked but couldn't find what model nor what bands it has. Do you know if any of the existing z5 models have band 4 and 13?
Sent from my D6708 using Tapatalk
Here's the bad news on the Z5: Sony put all its bets on the Z4v in the U.S. and Brazil, so they scrapped Band 13 on the Z5 in favor of Band 12.
Then (apparently, Verizon) killed the Z4v, leaving Sony with no Band 13 devices. I have actually suggested Sony re-release the Z3 & Z3 Compact as Band 13 phones, a la Nexus 5X & 6P.
Unless Sony re-tools and creates U.S. variants of the Z5 (unlikely at this point), they will only work on AT&T and T-Mobile.
You're not missing much. The Z5 (Compact) is not dramatically faster. And it lacks the awesome magnetic charging connector. Nor does it have Qi (which Verizon pestered Sony to add just for the Z4v).
Z3v owners got burned by Verizon blocking (or making too difficult) for Sony to ship Marshmallow. So you are stuck with the Z3 platform, in a Z2 body, which will always be stuck on Lollipop. Really odd combo, but it hopefully will get you another 9 months to the Z6.
What Sony should be doing, right this very minute, is arming the Z6 and Z6 Compact with Sprint and Verizon VoLTE support, so they can be like the Nexus. If Sony sticks with it, and does that, they'll be amazed how many phones they sell over here. But I've been following Sony (Ericsson)'s shell casings for 15 years. They always come super close (T606, T608, Z4v) and kill it off right on the eve of success.
Edit: I just learned that the U.S. version of the Z5 will have *some* modifications. I only can confirm the fingerprint scanner won't be included. No word yet on bands.
Christopher Price said:
Here's the bad news on the Z5: Sony put all its bets on the Z4v in the U.S. and Brazil, so they scrapped Band 13 on the Z5 in favor of Band 12.
Then (apparently, Verizon) killed the Z4v, leaving Sony with no Band 13 devices. I have actually suggested Sony re-release the Z3 & Z3 Compact as Band 13 phones, a la Nexus 5X & 6P.
Unless Sony re-tools and creates U.S. variants of the Z5 (unlikely at this point), they will only work on AT&T and T-Mobile.
You're not missing much. The Z5 (Compact) is not dramatically faster. And it lacks the awesome magnetic charging connector. Nor does it have Qi (which Verizon pestered Sony to add just for the Z4v).
Z3v owners got burned by Verizon blocking (or making too difficult) for Sony to ship Marshmallow. So you are stuck with the Z3 platform, in a Z2 body, which will always be stuck on Lollipop. Really odd combo, but it hopefully will get you another 9 months to the Z6.
What Sony should be doing, right this very minute, is arming the Z6 and Z6 Compact with Sprint and Verizon VoLTE support, so they can be like the Nexus. If Sony sticks with it, and does that, they'll be amazed how many phones they sell over here. But I've been following Sony (Ericsson)'s shell casings for 15 years. They always come super close (T606, T608, Z4v) and kill it off right on the eve of success.
Edit: I just learned that the U.S. version of the Z5 will have *some* modifications. I only can confirm the fingerprint scanner won't be included. No word yet on bands.
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I just spoke with sony mobile us customer support. They gave me no info on a lollipop release stating service providers handle updates on branded phones.. So it's on verizon.
I asked about the z5 which they confirmed is coming to the US. The rep did not know a date, nor the bands or service carriers it will support. What's the point of having a us branch that's in the dark and know less than we do about the phones they are releasing?
Sent from my D6708 using Tapatalk
Generally until it's on sale, the sales people aren't briefed. It's basically SOP today to not feed customer service any details until the launch docs are sent. They may not know until February, even if it's on the blogs.
In the early 2000's - we got most of our phone leaks from customer service people who got briefs way too early. It just led to a lockdown on all that info outside of product and PR staffs.
An interesting thing is Nexus 5, which doesn't support band 13 and VoLTE, was able to connect to Verizon with KitKat and Lollipop, but not with Marshmallow according to https://www.reddit.com/r/verizon/comments/3jihcj/why_am_i_able_to_connect_my_nexus_5_to_verizon_lte/
So maybe Verizon didn't start blocking devices with not whitelisted IMEIs or with VoLTE support, but Marshmallow changed something that prevents non-VZW devices from connecting to the network. I don't know if D5803 or D6603 have Lollipop 5.1 with VoLTE support, but if they do it would be worth trying.
By the way, did you select LTE-only mode and then tried to turn off and turn on radio in the hidden menu?
Related
Couldn't find it anywhere on the specs. Nexus 6 will not do VoLTE? That would be a disappointment
A T-Mobile rep tweeted that VoLTE and WiFi calling will be added in a future OTA update.
NOTashwin said:
A T-Mobile rep tweeted that VoLTE and WiFi calling will be added in a future OTA update.
Click to expand...
Click to collapse
But it's not clear from that whether individual carrier versions will be updated separately -- potentially stranding unlocked phones *not* purchased from a carrier -- or whether there will be a general update of *all* nexus 6s that will support VoLTE on any carrier.
In theory, a handset that supports the standards should work on any VoLTE network -- the channels, codecs, etc. are all negotiated between the handset and the network. But we don't know what proprietary hacks the carriers may be throwing into the mix, or the extent to which they'll enable/disable it for individual accounts based on what they believe the capabilities of your phone are.
/dev/random said:
But it's not clear from that whether individual carrier versions will be updated separately -- potentially stranding unlocked phones *not* purchased from a carrier -- or whether there will be a general update of *all* nexus 6s that will support VoLTE on any carrier.
In theory, a handset that supports the standards should work on any VoLTE network -- the channels, codecs, etc. are all negotiated between the handset and the network. But we don't know what proprietary hacks the carriers may be throwing into the mix, or the extent to which they'll enable/disable it for individual accounts based on what they believe the capabilities of your phone are.
Click to expand...
Click to collapse
does it really matter who gets it 1st when the devs will get it on all phones.
Prod1702 said:
does it really matter who gets it 1st when the devs will get it on all phones.
Click to expand...
Click to collapse
I don't care who gets it first, I just want to get it, in some reasonable timeframe relative to the carrier versions, without having to root or run a custom ROM. I buy unlocked phones to avoid carrier bloatware, and so I can use the phone where I want to without having to ask my carrier for permission to unlock. If I can walk into an Apple store and buy an unlocked iPhone 6 that will support VoLTE on AT&T or Verizon or T-Mobile, why can't I buy an unlocked Nexus 6 from Google or Motorola that will do the same thing?
/dev/random said:
I don't care who gets it first, I just want to get it, in some reasonable timeframe relative to the carrier versions, without having to root or run a custom ROM. I buy unlocked phones to avoid carrier bloatware, and so I can use the phone where I want to without having to ask my carrier for permission to unlock. If I can walk into an Apple store and buy an unlocked iPhone 6 that will support VoLTE on AT&T or Verizon or T-Mobile, why can't I buy an unlocked Nexus 6 from Google or Motorola that will do the same thing?
Click to expand...
Click to collapse
Oh I get what you are saying but I wonder if it will be like T-Mobile Wifi calling where some things may only work with one carrier and not others. We will have to wait and see.
Prod1702 said:
Oh I get what you are saying but I wonder if it will be like T-Mobile Wifi calling where some things may only work with one carrier and not others. We will have to wait and see.
Click to expand...
Click to collapse
From what I heard from a few inside sources the "OTA" will allow these capabilities across the board for all Nexus devices. That said for specific carrier systems such as "T-Mobile's Wi-Fi Calling" will either be given a choice to download a patch for it from T-Mobile's site to enable it or somehow have the OTA easily identify what network it is on and automatically use it (something in the SIM CARD design).
T-Mobile just has been very vocal on their end about it since they have had the longest partnership with Android and with Nexus especially. They are literally brimming with excitement over getting their specific services to work fluently with the N6 this time around.
As for my sources, I used to work for T-Mobile back in the day. I ended up making a few friends with device suppliers and "Network Enhancement Engineers".
I have seen confirmation that we will get an update to allow wifi calling but i HAVE NOT seen any posts from t-mobile confirming that the nexus 6 will get an OTA to allow VoLTE.... can anyone share a link to tmob confirming VoLTE?
Chuckatron said:
I have seen confirmation that we will get an update to allow wifi calling but i HAVE NOT seen any posts from t-mobile confirming that the nexus 6 will get an OTA to allow VoLTE.... can anyone share a link to tmob confirming VoLTE?
Click to expand...
Click to collapse
Here you go
Do NOT buy this phone in the US unless Sony gets its phones approved to work with T-Mobile & AT&T
Sadly Sony is the only phone maker that offers a NORMAL sized phone with the Compact series.
Please show me ANY other options for an Android phone with a 4.6"-4.8" screen with a good camera. THERE ARE NONE! The battery life is also beyond incredible. I easily get 1+ (up to 2) days battery life with heavy usage. Standby time (screen off) is easily 7 days (no greenify or any of that crap needed).
I have a Sony Xperia X Compact and it is the BEST ANDROID PHONE I have ever had.
Despite that I have to say that NOBODY SHOULD BUY ANY SONY PHONES.
The phone is awesome and supports pretty much any 3G and 4G band out there but Sony refuses to get these phones approved by AT&T and T-Mobile for VoLTE.
That means (for T-Mobile as an example) that the Xperia X Compact technically supports T-Mobile's super-duper Band 12 LTE which has almost better coverage than Verizon, BUT because the phone is not approved for VoLTE, Sony phones will almost immediately get disconnected from that T-Mobile tower. You may be standing next to someone with an approved phone that has 100% coverage, yet the Sony Xperia phones will show NO RECEPTION.
Sony phones should be able to at least connect to Band 12 for data but they don't. It may technically have the ability to connect to Band 12 and even use VoLTE, but the tower refusal to keep the connection. Sony then apparently also screwed up the band prioritization, because Sony phones even have issues connecting to non VoLTE networks (eg Band 4).
As a result, ALL SONY PHONES ARE PRETTY MUCH UNUSABLE on T-Mobile and AT&T AS A PHONE.
Do NOT buy any Sony phones if you want to use them on T-Mobile and AT&T, though I can tell you that they are the BEST phones otherwise - just not as a phone.
This is pathetic and there is no response from Sony.
But the press releases say these 2 phones will work with t-mobile VOLTE and WiFi Calling.
lobo4806 said:
But the press releases say these 2 phones will work with t-mobile VOLTE and WiFi Calling.
Click to expand...
Click to collapse
Yea it will.
https://www.androidheadlines.com/20...z1-compact-support-t-mobile-wifi-calling.html
Lol yes first compact phone they certified I think. If someone figures out how to retain the volte functions and gain fingerprint sensor, I'm in.
I've had several Sony phones (Z1C, Z3, Z5C, all international single-SIM versions) and since at least the Z3, they all supported LTE on AT&T. I'm not sure anything changed since the Z5 era, so I'm hoping the XZ1C works fine on AT&T.
Can someone confirm this phone will work on at&t in the us? God I want it to do bad.
texaslegend said:
Can someone confirm this phone will work on at&t in the us? God I want it to do bad.
Click to expand...
Click to collapse
Unproven rumors that it will be voLTE certified. NO CONFIRMATION FROM SONY OR T-MOBILE.
Even so, you won't be able to use the fingerprint sensor, since the international ROM won't support it.
Do NOT buy!!!!
Cool story but I'll be buying. Can't wait!
Btw, it also not confirmed that it WON'T work. Don't you think it would be a good idea to wait and see.
Sent from my HTC U11 using Tapatalk
It seems you have some sort of personal agenda against Sony and/or this particular phone. An idealistic preference for what network(s) should be supported.
I don't know that I care if VoLTE is possible. I want to know if I can make/receive calls, text, access data for app and internet use.
The fingerprint scanner is irrelevant for me, it's there or not.
So simply said, will this work on US networks although some features may not be compatible.
Sent from my SM-G930V using XDA Free mobile app
Should be fine like every other Sony Compact I've had. Best Buy and Amazon will be selling it here shortly so one would logically assume they would be US carrier compatible in terms of calling/ data. I could give a crap about VoLTE.
From what I understand T-Mobile was sued a few years ago when someone couldn't make a 911 call in an area where there was only Band 12 LTE (since Band 12 goes through walls better than the 1900 MHz 2G and 1700 MHz 3G that T-Mo uses, apparently legally you are better off with no cell service than with only data service), because of that lawsuit T-Mobile asked phone makers to disable Band 12 on US devices that do not have VoLTE. (I can't post a source because I'm a new member but you can google this). It looks like the Band 12 blocking is done at the phone firmware level, not from T-Mobiles end, so there is a decent chance that the European firmware will not have Band 12 disabled. Though it will most likely also not support VoLTE on T-Mobile. You should still get good LTE data, you just might have to drop back to 3G or 2G for calls.
That said, this would need to be tested. It would be a shame if you had to choose between band 12 coverage without the fingerprint sensor, or a fingerprint sensor with band 12 coverage.
Either way I'm pretty psyched for this phone. I wish there was more competition in this space, but since Sony is the only game in town when it comes to non-phablet smartphones we really don't have much of a choice do we?
Phones re in and ... I am sadly correct.
Maybe if people spent more time to complain to T-Mobile, Sony, the FCC, the FTC and their Senator/congressman we would not have this issue.
Cell phone networks were supposed to let unlocked phones on ... VoLTE violates that.
Currently using my phone on tmobile just fine.
Getting LTE for data and no voice disconnects.
Could care less about volte; most people don't use their phones to talk anymore, myself included. Normal voice works fine for my needs. ¯\_(ツ)_/¯
christogold said:
That said, this would need to be tested. It would be a shame if you had to choose between band 12 coverage without the fingerprint sensor, or a fingerprint sensor with band 12 coverage.
Click to expand...
Click to collapse
Sadly, some of us do.
theplasmastorm said:
Currently using my phone on tmobile just fine.
Getting LTE for data and no voice disconnects.
Could care less about volte; most people don't use their phones to talk anymore, myself included. Normal voice works fine for my needs. ¯\_(ツ)_/¯
Click to expand...
Click to collapse
Dont assume too much. Since band 12 is much better than bands 2 and 4 in many ways, t-mobile is often not only adding band 12 but using it to replace bands 2 and 4 (kinda makes sense, why would you upkeep obsolete bands). I have had T-Mobile for about a year with an older unlocked phone and they recently switched to a lot of band 12 all over my area/region and now I have lots of total deadzones (including my house). I need to be able to make/receive phone calls, as I'm sure many do. But, for your point, I do still have data, sometimes, it seems to be much weaker a lot of the time compared to what it used to though, but maybe that's just me. I recall coming across a list of cities/places where t-mobile plans to switch things to band 12 and the timeline.
Edit: I am not sure this was the exact article I originally viewed, but here's a link < http://www.prepaidphonenews.com/2017/07/tmo-lte-spectrum-update.html?m=1 >.
theplasmastorm said:
Currently using my phone on tmobile just fine.
Getting LTE for data and no voice disconnects.
Could care less about volte; most people don't use their phones to talk anymore, myself included. Normal voice works fine for my needs. ¯\_(ツ)_/¯
Click to expand...
Click to collapse
So to clarify, if it doesn’t have VoLTE, it just drops to LTE?
So if I flash UK firmware to get the fingerprint scanner (with AT&T) I just get LTE?
I don’t see why this is such a huge issue then, at least for me where I live I’ve never seen anyone with anything more than LTE anyway, it’ll be just business as usual. I also don’t make many phone calls so this doesn’t seem like anything that will hurt me with this phone one bit.
kobold98 said:
So to clarify, if it doesn’t have VoLTE, it just drops to LTE?
So if I flash UK firmware to get the fingerprint scanner (with AT&T) I just get LTE?
I don’t see why this is such a huge issue then, at least for me where I live I’ve never seen anyone with anything more than LTE anyway, it’ll be just business as usual. I also don’t make many phone calls so this doesn’t seem like anything that will hurt me with this phone one bit.
Click to expand...
Click to collapse
To clarify,
On AT&T, with US firmware, you can:
1] You get LTE data.
2] You can make calls over GSM or UMTS, but not over LTE. This will also drop your data rate to 3G if you are using voice and data simultaneously.
3] You get no fingerprint reader.
On AT&T, with European firmware, you can:
1] You get LTE data.
2] You can make calls over GSM or UMTS, but not over LTE. This will also drop your data rate to 3G if you are using voice and data simultaneously.
3] You get a working fingerprint reader.
The VoLTE certification and modem configurations are only for T-Mobile on US firmware and other operators on specific, non-US firmware variants.
pbarrette said:
To clarify,
On AT&T, with US firmware, you can:
1] You get LTE data.
2] You can make calls over GSM or UMTS, but not over LTE. This will also drop your data rate to 3G if you are using voice and data simultaneously.
3] You get no fingerprint reader.
On AT&T, with European firmware, you can:
1] You get LTE data.
2] You can make calls over GSM or UMTS, but not over LTE. This will also drop your data rate to 3G if you are using voice and data simultaneously.
3] You get a working fingerprint reader.
The VoLTE certification and modem configurations are only for T-Mobile on US firmware and other operators on specific, non-US firmware variants.
Click to expand...
Click to collapse
Thank you so much, it’s been hard to find a totally clear picture of this. As someone who doesn’t make a lot of phone calls (but does rely on LTE data) and never uses data during phone calls it sounds like I’ll be good to go with European firmware.
Thank you, that is a good summary for a fellow AT&T user. But one thing I am curious about. Does AT&T have VoLTE at all? Or is tmo the only one with that ability? Basically, if I bought a totally different phone specifically for AT&T would I get VoLTE?
Frontier3 said:
Thank you, that is a good summary for a fellow AT&T user. But one thing I am curious about. Does AT&T have VoLTE at all? Or is tmo the only one with that ability? Basically, if I bought a totally different phone specifically for AT&T would I get VoLTE?
Click to expand...
Click to collapse
AT&T only offers VoLTE (they brand it: HD Voice) via their own branded handsets (ones bought through them) or any iPhone 6 or newer (as i recall).
andTab said:
Phones re in and ... I am sadly correct.
Maybe if people spent more time to complain to T-Mobile, Sony, the FCC, the FTC and their Senator/congressman we would not have this issue.
Cell phone networks were supposed to let unlocked phones on ... VoLTE violates that.
Click to expand...
Click to collapse
Have you?
Wanted to ask if anyone with a USA model rog 2 tried att Sim card and did it work with att? We already know t-mobile doesn't list those options. This way we can all go search for phones that will suit our needs.
My US model will be delivered either Saturday or Monday and I use AT&T. Will post my results then.
I just talked to support again, and they said no VoLTE or VoWifi on Tmobile, Verizon, or AT&T, or any American carrier. They have no plans to enable it. The suggestion was that I leave them a complaint, so I did so via their form on Asus.com as well as Facebook.
The problem is AT&T is shutting down their 3G service this year so if VoLTE isn't enabled we can't make voice calls.
TawkinTrash said:
The problem is AT&T is shutting down their 3G service this year so if VoLTE isn't enabled we can't make voice calls.
Click to expand...
Click to collapse
As is TMobile, from what I understand. You should be able to make calls, but it will default to EDGE, IIRC.
Cellendril said:
As is TMobile, from what I understand. You should be able to make calls, but it will default to EDGE, IIRC.
Click to expand...
Click to collapse
Ok I just tried to confirm and got info they're not shutting down 3G just yet. We still have a few more years.
I guess that's good we'll still have calls but isn't good because there's no reason for VoLTE.
Thanks to ryououki for the offer, we will await your testing and we will be here if u need any help
I seriously don't understand a U.S model, yet no volte? That's just dumb. Wtf?
I can tell you right now it wont work, Its a sick phone but I'm sending it back because of this. Asus screwed up with no VoLTE, no VoWiFi, and only a 1080p screen IMO. Maybe next time they will get it right. I hope the OnePlus 7T and the 7T Pro has it... Crazy!
Just read this for T-Mobile:
Due to lack of VoLTE support you won't be able to place and receive calls including 911 calls in some buildings and some outdoor areas where 2G GSM and 3G HSPA+ signal (marketed by T-Mobile as "4G") is too weak or non-existent while LTE band 12 is available
Great info so far , just need someone to try it with att sim for confirmation.
So far we know,
Tmobile no go on volte or wifi call
Verizon works on data only no calls or txt just like rog one. Cdmaless option unclear at this moment .
Att no test yet
I have a US model on AT&T and can't get VoLTE yet.
I talked to AT&T support and they said there's no compatibility yet.
The IMEI doesn't come up in their system as a known device.
I have at&t and a USA version of the phone, I can confirm as well that the phone drops to 3g when making voice calls.
This is really really bad because at&t plans to shut down their 3g in 2021, that means no voice calls after that. Asus USA knowingly selling a $900 phone that cant make a call in 2 years is borderline fraudulent.
yok3 said:
I have at&t and a USA version of the phone, I can confirm as well that the phone drops to 3g when making voice calls.
This is really really bad because at&t plans to shut down their 3g in 2021, that means no voice calls after that. Asus USA knowingly selling a $900 phone that cant make a call in 2 years is borderline fraudulent.
Click to expand...
Click to collapse
I have to agree. Its just dumb.
Someone needs to see if something like this can work.....
https://forum.xda-developers.com/Mi-9/how-to/wifi-calling-volte-mi-9-t3917887
There has to be options somewhere we can atleast get VOLTE working. Yes root will be mandatory, but i am ok with that. I might order one from amazon. Whats the return policy for phones on amazon? Anyone know?
I believe there were reports that VoLTE was working on Tencent models?
We really need to look into making a custom rom for our phones for the US carriers.
Did you try dialer codes *#*#VOWIFI#*#* and *#*#VOLTE#*#*
How ridiculous. This is how you ruin a near perfect phone.
stealthj said:
I believe there were reports that VoLTE was working on Tencent models?
We really need to look into making a custom rom for our phones for the US carriers.
Click to expand...
Click to collapse
I did more research, it seems to be more on the AT&T side than on the Asus side of things. Barring a few well-know phones like the Pixel 3, most BYOD Android devices on AT&T in general don't get VoLTE, including unlocked versions of Samsung Galaxy devices that are not purchased through AT&T. It looks like AT&T does not enable VoLTE for device models with IMEIs that it does not recognize (i.e. doesn't have AT&T certified ROMs), because they are afraid of getting fined by FCC for non-E911 compliance which requires the carrier to certify E911 support on all handset/firmware when on VoLTE. My guess the Tencent models with VoLTE working are somehow whitelisted by AT&T ad-hoc or they are working on Non-U.S. carriers. So it is more of an AT&T problem than an Asus/ROM issue. (though there may be ROM hacks to ask the handset to force VoLTE even if AT&T doesn't advertise the capability during protocol handshake).
Since this is a much bigger issue than just the ROG II phone, hopefully they have a plan to white list all BYOD Android devices for VoLTE when they sunset 3G. Otherwise AT&T would stand to lose a good chunk of revenue from those who migrate over from other carriers with BYOD phones, say a Galaxy phone with a T-Mobile ROM. You simply can't even offer a BYOD plan if you don't have voice call working for most of the BYOD Android devices.
suzook said:
I have to agree. Its just dumb.
Someone needs to see if something like this can work.....
https://forum.xda-developers.com/Mi-9/how-to/wifi-calling-volte-mi-9-t3917887
There has to be options somewhere we can atleast get VOLTE working. Yes root will be mandatory, but i am ok with that. I might order one from amazon. Whats the return policy for phones on amazon? Anyone know?
Click to expand...
Click to collapse
I'm pretty sure their return policy for phones is the same as all other goods. I bought and returned the original ROG phone last year through Amazon, considering doing the same with ROG II unless there's a breakthrough on providers and features with custom ROMS/etc.
Yea that's pretty dirty to whitelist the Tencent version but not the US model.
AT&T Phone issues after 3G Shut Down - Text, 4G Data and VM Normal
ASUS ROG II US Version purchased from B&H Photo
Stock ROM Android 11
2-22-2022
My ROG II phone can not make or receive phone calls.
4G data, text and VM normal
Phone Inbound calls go straight to VM, Outbound calls End immediately.
Last week I had to get a new Sim card after I was dropped from the network because AT&T said it was a 3G phone.
They said the same thing about my Motorola Power G phone.
ASUS phone worked fine for 5 days until yesterday.
Tech supervisor at AT&T said my ROG II phone's HD Voice may not be compatible with their new system.
They literally know nothing about these devices.
Is anyone experiencing these problems with the ROG II on AT&T ?
Is it on the list of compatible devices? My Xperia XA2 Ultra (H3223) is 4G LTE compatible (though it lacks two of AT&Ts lesser-used LTE bands,) and supports VoLTE which is listed as a requirement. However, after filing a complaint with the FCC and BBB, AT&T higher-up made contact with me and we had an in-depth conversation regarding my phone. I also had a candid conversation with Sony. AT&T refuses to say how it determined my XA2 Ultra would "cause problems" on the network, a tech on a prior call told me that AT&T was actively denying support for 4G LTE phones which do not support 5G, and Sony confirmed that its techs had worked with AT&T on testing and AT&T was deliberately dropping support for many compatible devices.
To be fair, this is not just AT&T. T-Mobile also told me that it would not support my XA2 Ultra.
I have since traded my Xperia XA2 Ultra up for a 1iii. Good luck with your troubles. I just looked up your phone specs and I suspect you are caught in this bullsnot, too. I would file a complaint with the FCC. I think the more of us that do regarding our otherwise compatible phones, the better.
Asus ROG Phone II ZS660KL - Full phone specifications
www.gsmarena.com
BTW, this is not new to me. A few years ago I found that my C905a, which is a 3G phone and used to be sold by AT&T, did not have its IMEI listed as an AT&T-issued phone. Which is was not, as I imported it from Rogers. But 3G phones not in AT&T's database were assumed to be 2G. Thus I had issues from time-to-time, but I could call to get it fixed. This ended when I put a logic board with an AT&T IMEI the black phone body. AT&T is doing it again with 4G phones, but is being far more aggressive as pushes 5G as hard as it can.
SEHoldOver said:
Is it on the list of compatible devices? My Xperia XA2 Ultra (H3223) is 4G LTE compatible (though it lacks two of AT&Ts lesser-used LTE bands,) and supports VoLTE which is listed as a requirement. However, after filing a complaint with the FCC and BBB, AT&T higher-up made contact with me and we had an in-depth conversation regarding my phone. I also had a candid conversation with Sony. AT&T refuses to say how it determined my XA2 Ultra would "cause problems" on the network, a tech on a prior call told me that AT&T was actively denying support for 4G LTE phones which do not support 5G, and Sony confirmed that its techs had worked with AT&T on testing and AT&T was deliberately dropping support for many compatible devices.
To be fair, this is not just AT&T. T-Mobile also told me that it would not support my XA2 Ultra.
I have since traded my Xperia XA2 Ultra up for a 1iii. Good luck with your troubles. I just looked up your phone specs and I suspect you are caught in this bullsnot, too. I would file a complaint with the FCC. I think the more of us that do regarding our otherwise compatible phones, the better.
Asus ROG Phone II ZS660KL - Full phone specifications
www.gsmarena.com
BTW, this is not new to me. A few years ago I found that my C905a, which is a 3G phone and used to be sold by AT&T, did not have its IMEI listed as an AT&T-issued phone. Which is was not, as I imported it from Rogers. But 3G phones not in AT&T's database were assumed to be 2G. Thus I had issues from time-to-time, but I could call to get it fixed. This ended when I put a logic board with an AT&T IMEI the black phone body. AT&T is doing it again with 4G phones, but is being far more aggressive as pushes 5G as hard as it can.
Click to expand...
Click to collapse
The ASUS ROG II is not on any of their lists.
This has been a really good phone other than trying to get parts from ASUS.
I planned to buy a ROG 5 but not so sure.
Their solution is to sell you a new iPhone.
I brought 2 phones to the store one a Motorola and before they knew what they were they were giving the bad news.
I am not new to XDA
Steve Harvey said:
The ASUS ROG II is not on any of their lists.
This has been a really good phone other than trying to get parts from ASUS.
I planned to buy a ROG 5 but not so sure.
Their solution is to sell you a new iPhone.
I brought 2 phones to the store one a Motorola and before they knew what they were they were giving the bad news.
I am not new to XDA
Click to expand...
Click to collapse
When I looked up your phone, I was taken aback. Only just released in September of 2019, and not inexpensive at the time. Plus the specs on it are really, really intense. I only paid $150 for my XA2 Ultra used, so having to essentially throw that out was painful, but I did get something in return. I just hope people getting caught up in this stupid fight with AT&T are not losing a lot of money just because the expensive phone they purchased does not support 5G.
SEHoldOver said:
When I looked up your phone, I was taken aback. Only just released in September of 2019, and not inexpensive at the time. Plus the specs on it are really, really intense. I only paid $150 for my XA2 Ultra used, so having to essentially throw that out was painful, but I did get something in return. I just hope people getting caught up in this stupid fight with AT&T are not losing a lot of money just because the expensive phone they purchased does not support 5G.
Click to expand...
Click to collapse
$899 is not a cheap phone.
Very high end specs.
I have 2 iPads and an Android tablet.
My wife has an iPhone and I am the support person for that device.
I am committed to Android.
My backup phone is a Motorola Power G phone $199.
Good phone no where near as good as ROG II but I can use the phone function.
I wish ASUS would be more proactive with the carriers and parts support.
I couldn't recommend their stuff to a non tech person.
Steve Harvey said:
AT&T Phone issues after 3G Shut Down - Text, 4G Data and VM Normal
ASUS ROG II US Version purchased from B&H Photo
Stock ROM Android 11
2-22-2022
My ROG II phone can not make or receive phone calls.
4G data, text and VM normal
Phone Inbound calls go straight to VM, Outbound calls End immediately.
Last week I had to get a new Sim card after I was dropped from the network because AT&T said it was a 3G phone.
They said the same thing about my Motorola Power G phone.
ASUS phone worked fine for 5 days until yesterday.
Tech supervisor at AT&T said my ROG II phone's HD Voice may not be compatible with their new system.
They literally know nothing about these devices.
Is anyone experiencing these problems with the ROG II on AT&T ?
Click to expand...
Click to collapse
It has now been a week since AT&T decided my ROG II is a 3G Phone.
My tech request was supposed to escalated to a senior tech.
No response from AT&T as of 02/28/2022
Steve Harvey said:
AT&T Phone issues after 3G Shut Down - Text, 4G Data and VM Normal
ASUS ROG II US Version purchased from B&H Photo
Stock ROM Android 11
2-22-2022
My ROG II phone can not make or receive phone calls.
4G data, text and VM normal
Phone Inbound calls go straight to VM, Outbound calls End immediately.
Last week I had to get a new Sim card after I was dropped from the network because AT&T said it was a 3G phone.
They said the same thing about my Motorola Power G phone.
ASUS phone worked fine for 5 days until yesterday.
Tech supervisor at AT&T said my ROG II phone's HD Voice may not be compatible with their new system.
They literally know nothing about these devices.
Is anyone experiencing these problems with the ROG II on AT&T ?
Click to expand...
Click to collapse
From ASUS on 02-28-2022
Regrettably Steve we would not have information regarding at&t and their services. Regarding any discontinued service you would be required to speak to at&t regarding their service. If they have a upgrade done and the device in question is not compatibly with the upgrade regrettably their would not be anything that we can do as this would be a decision made by at&t.
It is very hard to recommend ASUS phone products as good as they are.
I asked ASUS support many times if there were other ROG II customers with the same issue.
He never would answer.
AT&T February 2022 3G Shutdown
Compatibility Chart, see attached.
ASUS ROG II Phone will no longer work on AT&T according to a senior support supervisor.
4G Data and Text are not effected and continue to work.
HD Voice on the ROG II seems to be the issue.
ASUS Support offered no help or any information.
ASUS had no information about possible phone updates.
Many phones and brands are effected by the AT&T 3G shutdown.
T-Mobile has their 3G shutdown planned for mid summer 2022.
My ASUS ROG II has been a great phone it is a shame to throw a 3 yr old $900 phone in the old cellphone box.
ASUS just updated the ROG II to Android 11 about a week before AT&T dropped it.
ASUS seems clueless, customers found out their phones were worthless when they couldn't make a call.
Reply from ASUS supervisor
Thank you for contacting ASUS Product Support.
My name is Damion F. and it's my pleasure to help you with your problem.
This is a follow-up regarding your previous chat interaction with the agent, Morice C.
Base on your survey response we are aware that you are not pleased and we are reaching out to you with extended support.
We are aware that your phone will no longer work with the AT&T network.
We are sorry for the inconvenience, yes AT&T upgrade their system causing some models to no longer be compatible with their network.
The models are as follows that will still work on the network. ZS661KS/ZS673KS/ZS676KS/ZS590KS/ZS675KW
Please view the link below to get more information on the new system.
https://www.att.com/support/article/wireless/KM1324171/ .
We are truly sorry you had to experience this and it is beyond our control that AT&T decides to upgrade its Network plan.
We recommend reaching out to the team therefore more information on the network compatibility and requirements.
I asked ASUS if they had a trade up program like Samsung since life of this ROG II phone was short.
ASUS is the 5th largest manufacturer of their type in the world.
They chose not to include the coming band changes into their phone.
It is all AT&T's fault.
I am no cheerleader for AT&T I am stuck here do to owned devices and travel locations.
Here is ASUS response 03-03-2022.
I understand a trade would seem great for you based on the criteria.
Regrettably, ASUS does not have the process to offer.
Also, the issue that stems to cause the phone to be incompatible is with the carrier making changes that are beyond ASUS control.
We really wish there were more we could do about this issue.
However, AT&T decides to change its Network settings and features.
Once they decide to remove the device from their platform based on hardware, we are unable to make changes.
I am currently with Fido for my cellular phone service running a old import( 2016), Huawei Honor Note 8, from Toronto, Canada area, and interested in the Vivo X Fold and this Fido support webpage shows that it should work along with Gishan Canada for Fido APN settings for the Vivo X Fold but I am concerned after hearing that the Vivo X Fold VoLTE is not working in Canada from senior forum member Frcraig, despite all of his efforts.
I have read about the Vivo X Fold phone in general to understand about it's issue being a Chinese only ROM and most likely no Global Rom is coming for software ( I currently own and have dealt with this the past 6 years on my Huawei Honor Note 8). I can also live with it's limited multi-tasking (i.e. hardware quality/form factor amazing and hope updates will only improve the multi-tasking in the near future) I also understand that amongst the top foldables in similar full size phone format/foldable format: HUAWEI Mate X2, Vivo X Fold, Oppo Find N, and the Samsung Fold 4 are the only ones at this point (Surface duo 2 is more a two screen device with a distinctive separation/hinge in the middle) that compete with each other. I am not a fan of the narrow front screen of the Samsung fold 4, hence the Vivo X Fold direction.
For the Vivo X Fold I understand from a senior member here on the forum, Frcraig (Thanks so much for all of your efforts and sharing thus so far) that VoLTE on this phone is not available from Canadian carriers, because they did not pay any of the Canadian carriers the VoLTE certification, and the reason why it can't be turned on. Without VoLTE, the phone will drop to 3G if available but because 3G in Canada is going to be phased out starting in Dec 2023 and generally not available in the States, this is a major concern for people interested in this phone if in Canada.
I am hoping that there can be a possible a resolution to this and started this thread to explore possibilities and/or solutions as this is a major concern!
Would like to know if anyone in Canada has been able to get the VoLTE to work/turn on?
I understand that it is greyed out and can't be turned on in the mobile settings- maybe because:
1) it hasn't been certified (Vivo has not paid any of the Canadian carriers the certification fee) even though it works on most bands including 5G in some cases?
2) sim card is not the latest, and therefor can't offer the VoLTE option?
I spoke to a Rogers technician from technical support today, speaking about the above VoLTE issue, the issues that Frcraig is already experiencing with his new Vivo X Fold. We spoke about the phone bands in general should work according to the phone bands it offers. Rogers Technical support, the lady I was speaking to, Stephanie, for over 30 min, had also put the question on their live global message board to see if there was any specific answers, and received mixed answers- i.e. yes and no, and did not have a definitive answer, but 5 points were made:
1) Can not give a guarantee that the phone will work with VoLTE and not aware of this licensing issue
2) Should work as it does have the 4G and LTE bands - make sure you have an updated Sim Card
3) Confirmed that the 3G is going to be removed in the near future (Dec 2023, after speaking to Frcraig)
4) She Suggested to try a BIOS code to switch it on: "*#*#4636#*#*" on the phone dial pad, as it is a universal code to switch that radio on if it is off, or turn off and back on to reset it - I found a video showing this process using the Redmi Note, @ the 5 min time stamp - Note also very important, prior to doing this, the Sim Card in your phone should be relatively new, and if not get yours replaced, so the sim card has that option/ability to use the VoLTE service from the updated current Sim Card hardware
5) Suggest to use Google search term: what to do if volte is not working - for more information
I am also wondering if this phone absolutely does not work with the VoLTE, that maybe after the 2023 3G removal, that Canadian carriers will update/allow at that time, as I understand the phone can work on the VoLTE as it has the 4G and LTE bands on pretty much all the Canadian Carriers.
Hopefully this community forum and interested parties can find a solution to this VoLTE problem, that I am told is an issue,
so those who do have the phone please confirm that you have the latest Sim Card and have tried the steps above
and/or if someone else has work-around solutions... maybe through rooting the phone or something?
Message to https://www.vivo.com/en/support page through their email
(also commented on their Facebook page: https://www.facebook.com/vivocareGlobal a quick question also)
I am in Canada interested in getting the Vivo X Fold, but finding out that Canadian carriers (main ones here in Canada: Rogers and Bell) from local XDA Forum on the Vivo X Fold (https://forum.xda-developers.com/f/vivo-x-fold.12651/) do not allow the VoLTE 4G to be turned on here in Canada even though carriers support 4G and LTE bands on your phone.
VoLTE is the major Voice Over LTE 4G communications standard protocol, that allows us in Canada with local carriers to talk on the phone with others.
See forum feedback from XDA member that is in Canada with your Vivo X Fold phone:
https://forum.xda-developers.com/t/...e-fence-as-to-which-one.4473827/post-87216075
for his feedback and efforts to get VoLTE to work, i.e. it is not working!
Is there a reason why the VoLTE 4G is greyed out and can't be turned on, on the Vivo X Fold her in Canada, thereby making voice phone calls not possible on your phone through this standard voice communications protocol?
There are a lot of interested people here for the Vivo X Fold in Canada that want a quality foldable phone and don't want to use the Samsung fold because it is too narrow on the front screen,
but looks like we are forced to get it as it is the only foldable that will work on Canadian carriers! Your phone is the only other possible choice BUT DOESN'T HAVE VOLTE 4G WORKING with any of the carriers here in Canada!
Have confirmed this with Rogers and Bell putting their current Sim Card in, and the option to turn on VoLTE is greyed out, i.e. can't be turned on by either cellular service.
I know T-Mobile in USA, the Vivo X Fold works on their network, but why not at least one carrier in Canada?
(There is talk that Vivo got their phones certified for use with T-Mobile in the USA, but no carriers were certified (paid registration fee so that it works with carrier) in Canada, leaving us Canadians that want to use any of your phones, not able to because the VoLTE can't be turned on in the phones mobile service settings.
Can you tell me why this is not working and/or reason why VoLTE is not able to be turned on?
Is there anything that can be done about this?
Q-Prof said:
Message to https://www.vivo.com/en/support page through their email
(also commented on their Facebook page: https://www.facebook.com/vivocareGlobal a quick question also)
I am in Canada interested in getting the Vivo X Fold, but finding out that Canadian carriers (main ones here in Canada: Rogers and Bell) from local XDA Forum on the Vivo X Fold (https://forum.xda-developers.com/f/vivo-x-fold.12651/) do not allow the VoLTE 4G to be turned on here in Canada even though carriers support 4G and LTE bands on your phone.
VoLTE is the major Voice Over LTE 4G communications standard protocol, that allows us in Canada with local carriers to talk on the phone with others.
See forum feedback from XDA member that is in Canada with your Vivo X Fold phone:
https://forum.xda-developers.com/t/...e-fence-as-to-which-one.4473827/post-87216075
for his feedback and efforts to get VoLTE to work, i.e. it is not working!
Is there a reason why the VoLTE 4G is greyed out and can't be turned on, on the Vivo X Fold her in Canada, thereby making voice phone calls not possible on your phone through this standard voice communications protocol?
There are a lot of interested people here for the Vivo X Fold in Canada that want a quality foldable phone and don't want to use the Samsung fold because it is too narrow on the front screen,
but looks like we are forced to get it as it is the only foldable that will work on Canadian carriers! Your phone is the only other possible choice BUT DOESN'T HAVE VOLTE 4G WORKING with any of the carriers here in Canada!
Have confirmed this with Rogers and Bell putting their current Sim Card in, and the option to turn on VoLTE is greyed out, i.e. can't be turned on by either cellular service.
I know T-Mobile in USA, the Vivo X Fold works on their network, but why not at least one carrier in Canada?
(There is talk that Vivo got their phones certified for use with T-Mobile in the USA, but no carriers were certified (paid registration fee so that it works with carrier) in Canada, leaving us Canadians that want to use any of your phones, not able to because the VoLTE can't be turned on in the phones mobile service settings.
Can you tell me why this is not working and/or reason why VoLTE is not able to be turned on?
Is there anything that can be done about this?
Click to expand...
Click to collapse
For what its worth, you can enable VoNR for stand alone frequencies. in developer settings or with a dialing code. The problem is that while these phones can connect on n78 Stand Alone networks, (3500mhz) the Canadian telecoms have just started using this frequency and it is only in a few major cities. They are also not using Voice Over 5G (VoNR) so even when the n78 band reaches your area, you would have to wait for the carrier to switch their technology for voice calls from VoLTE to VoNR. So far only T-Mobile (in Seattle and Salt Lake City) have turned on VoNR.
frcraig said:
For what its worth, you can enable VoNR for stand alone frequencies. in developer settings or with a dialing code. The problem is that while these phones can connect on n78 Stand Alone networks, (3500mhz) the Canadian telecoms have just started using this frequency and it is only in a few major cities. They are also not using Voice Over 5G (VoNR) so even when the n78 band reaches your area, you would have to wait for the carrier to switch their technology for voice calls from VoLTE to VoNR. So far only T-Mobile (in Seattle and Salt Lake City) have turned on VoNR.
Click to expand...
Click to collapse
So 5G works but VoLTE 4G doesn't! Yeah, I see that band for Rogers, Bell, Telus, Virgin, and Koodo. Do you think that the VoNR may be up by Dec 2023, in large citiy like Toronto... maybe there is light at the end of the tunnel for the Vivo X Fold voice communication then?
I called Rogers and asked that exact question, and they said VoNR (Vo5G) "isn't on the horizon". In the US T-Moblile has switched it on in two test cities - Seattle and Salt Lake. Rogers contracts with Ericsson for their VoLTE and 5G technology, and Ericsson has rolled out VoNR for other clients in other countries - so it is coming, just not soon. I'll cross my fingers it is here before Canada shuts down 3G.
As an aside for those facing the issue of VoLTE not being enabled on this device with Canadian carriers, there is a work around to voice calls dropping to 3G (and therefore no voice calls once 3G is shut down). I subscribed for $10 per month to a Google Voice business account, which gives me a Halifax, Nova Scotia phone number and calls placed with the Google Voice dialing app go out over mobile data, so I can place voice calls via the 5G network. I can't tell the difference between voice quality on VOIP over 5G and regular 3G voice. These calls do consume mobile data (as opposed to unlimited voice minutes) but I ran a log to see how much data these calls were consuming, and for the past 30 days I've used Google Voice for 1,800 minutes (30 hours of talking!) used just over 1 GB of mobile data. On my 80 GB monthly plan I don't know how I could ever exceed that even if I let my wife talk on the phone : )
frcraig said:
As an aside for those facing the issue of VoLTE not being enabled on this device with Canadian carriers, there is a work around to voice calls dropping to 3G (and therefore no voice calls once 3G is shut down). I subscribed for $10 per month to a Google Voice business account, which gives me a Halifax, Nova Scotia phone number and calls placed with the Google Voice dialing app go out over mobile data, so I can place voice calls via the 5G network. I can't tell the difference between voice quality on VOIP over 5G and regular 3G voice. These calls do consume mobile data (as opposed to unlimited voice minutes) but I ran a log to see how much data these calls were consuming, and for the past 30 days I've used Google Voice for 1,800 minutes (30 hours of talking!) used just over 1 GB of mobile data. On my 80 GB monthly plan I don't know how I could ever exceed that even if I let my wife talk on the phone : )
Click to expand...
Click to collapse
To clarify though, for my understanding, the Vivo X Fold and other Vivo's for that matter for the most part depending on bands and the carriers here, will generally work on the 4G and LTE, and 5G if available, but not on the VoLTE 4G (which is voice over the 4G and LTE as a communication protocol for regular standard voice phone calls... but because Vivio didn't certify/pay any of the Canadian carriers, the sim cards will not allow you to turn it on and/or allow you to use it even though it is just a software switch as the phone could work as it does with other carriers such as T-Mobile in the States. - Hopefully I am correct so far....
So, the next question based on what you mentioned about the Vo5G.... would that not also required Vivo to have certified/pay the carriers upfront to use that communication protocol through the sim card when it becomes available (voice over 5G), as some of the carriers offering the 5G Bands with the Vivo X Fold are already running off the 5G for Data.
To have voice over 5G (Vo5G), isn't it similar to VoLTE 4G's lack of certification/payment to the carrier from Vivo, i.e. if they didn't pay for VoLTE 4G, then they surely didn't pay for Vo5G also, right?
Using subscription VOIP over 5G as a monthly cost is a great idea and patches this problem of the voice calling when 3G is dropped with and added cost to your phone service. As you mentioned all of those calls equate to a small amount of your data which is good... so an option that allows you to pay a little extra to have a call service better than Skype is a way-out, to still have phone service if you have a Vivo and no 3G for here in Canada.
Side note, I use a VOIP service when I got rid of my Bell landline for the house, which looks like it can be also linked to a "softphone" that I am already paying for, so there is that...
I never bothered to set-up on my phone, as I use the cellular service for my voice calls.
LOL, you have me thinking here, maybe the Vivo X Fold may be still be a possibility... if I could live with this... on the fence with both, Ugh... Samsung Fold 4 revile and pre-orders start Wed... I know you already suggested the Samsung as your choice now that you know about this VoLTE... just that the Vivo's front screen improved width, quality material/feel is a big weight with the tradeoff being no s-pen, better software-multi-tasking/apps... oh and working VoLTE for this side of the earth...
if I went with Samsung, I probably get their new ear buds and watch also as I don't have either. I think I am going to the store again and look at the Samsung Fold 3 in my hands again... every time I have, it is just so narrow and I am so use to my quality phone with the 7" screen, I have used since 2016.
Q-Prof said:
To clarify though, for my understanding, the Vivo X Fold and other Vivo's for that matter for the most part depending on bands and the carriers here, will generally work on the 4G and LTE, and 5G if available, but not on the VoLTE 4G (which is voice over the 4G and LTE as a communication protocol for regular standard voice phone calls... but because Vivio didn't certify/pay any of the Canadian carriers, the sim cards will not allow you to turn it on and/or allow you to use it even though it is just a software switch as the phone could work as it does with other carriers such as T-Mobile in the States. - Hopefully I am correct so far....
So, the next question based on what you mentioned about the Vo5G.... would that not also required Vivo to have certified/pay the carriers upfront to use that communication protocol through the sim card when it becomes available (voice over 5G), as some of the carriers offering the 5G Bands with the Vivo X Fold are already running off the 5G for Data.
To have voice over 5G (Vo5G), isn't it similar to VoLTE 4G's lack of certification/payment to the carrier from Vivo, i.e. if they didn't pay for VoLTE 4G, then they surely didn't pay for Vo5G also, right?
Using subscription VOIP over 5G as a monthly cost is a great idea and patches this problem of the voice calling when 3G is dropped with and added cost to your phone service. As you mentioned all of those calls equate to a small amount of your data which is good... so an option that allows you to pay a little extra to have a call service better than Skype is a way-out, to still have phone service if you have a Vivo and no 3G for here in Canada.
Side note, I use a VOIP service when I got rid of my Bell landline for the house, which looks like it can be also linked to a "softphone" that I am already paying for, so there is that...
I never bothered to set-up on my phone, as I use the cellular service for my voice calls.
LOL, you have me thinking here, maybe the Vivo X Fold may be still be a possibility... if I could live with this... on the fence with both, Ugh... Samsung Fold 4 revile and pre-orders start Wed... I know you already suggested the Samsung as your choice now that you know about this VoLTE... just that the Vivo's front screen improved width, quality material/feel is a big weight with the tradeoff being no s-pen, better software-multi-tasking/apps... oh and working VoLTE for this side of the earth...
if I went with Samsung, I probably get their new ear buds and watch also as I don't have either. I think I am going to the store again and look at the Samsung Fold 3 in my hands again... every time I have, it is just so narrow and I am so use to my quality phone with the 7" screen, I have used since 2016.
Click to expand...
Click to collapse
VoLTE options only appear by virtue of the carrier check and SIM, however Vivo has chosen to include VoNR options in the firmware that are not carrier check and SIM dependent. There is a switch in Developer Settings (which can also be activated with a dialing code) that enables VoNR.
Q-Prof said:
To clarify though, for my understanding, the Vivo X Fold and other Vivo's for that matter for the most part depending on bands and the carriers here, will generally work on the 4G and LTE, and 5G if available, but not on the VoLTE 4G (which is voice over the 4G and LTE as a communication protocol for regular standard voice phone calls... but because Vivio didn't certify/pay any of the Canadian carriers, the sim cards will not allow you to turn it on and/or allow you to use it even though it is just a software switch as the phone could work as it does with other carriers such as T-Mobile in the States. - Hopefully I am correct so far....
So, the next question based on what you mentioned about the Vo5G.... would that not also required Vivo to have certified/pay the carriers upfront to use that communication protocol through the sim card when it becomes available (voice over 5G), as some of the carriers offering the 5G Bands with the Vivo X Fold are already running off the 5G for Data.
To have voice over 5G (Vo5G), isn't it similar to VoLTE 4G's lack of certification/payment to the carrier from Vivo, i.e. if they didn't pay for VoLTE 4G, then they surely didn't pay for Vo5G also, right?
Using subscription VOIP over 5G as a monthly cost is a great idea and patches this problem of the voice calling when 3G is dropped with and added cost to your phone service. As you mentioned all of those calls equate to a small amount of your data which is good... so an option that allows you to pay a little extra to have a call service better than Skype is a way-out, to still have phone service if you have a Vivo and no 3G for here in Canada.
Side note, I use a VOIP service when I got rid of my Bell landline for the house, which looks like it can be also linked to a "softphone" that I am already paying for, so there is that...
I never bothered to set-up on my phone, as I use the cellular service for my voice calls.
LOL, you have me thinking here, maybe the Vivo X Fold may be still be a possibility... if I could live with this... on the fence with both, Ugh... Samsung Fold 4 revile and pre-orders start Wed... I know you already suggested the Samsung as your choice now that you know about this VoLTE... just that the Vivo's front screen improved width, quality material/feel is a big weight with the tradeoff being no s-pen, better software-multi-tasking/apps... oh and working VoLTE for this side of the earth...
if I went with Samsung, I probably get their new ear buds and watch also as I don't have either. I think I am going to the store again and look at the Samsung Fold 3 in my hands again... every time I have, it is just so narrow and I am so use to my quality phone with the 7" screen, I have used since 2016.
Click to expand...
Click to collapse
Just to complicate your purchase decision, several tech industry leaks in the past two days have suggested Vivo will release a new foldable (being dubbed "Vivo X Fold S" by Gizbchina). One Indian source said it may launch in the next few weeks and include a global version with FunTouch firmware.
frcraig said:
VoLTE options only appear by virtue of the carrier check and SIM, however Vivo has chosen to include VoNR options in the firmware that are not carrier check and SIM dependent. There is a switch in Developer Settings (which can also be activated with a dialing code) that enables VoNR.
Click to expand...
Click to collapse
frcraig, You keep surprising me with your in-depth knowledge and nuance's of technical detail.... so Vo5G/VoNR is not going to be a problem then, when "eventually" we get there on this phone. Lol, I think you have more insight and information than calling a Tech Support at a carrier, lol... thanks for the explanation and info.
frcraig said:
Just to complicate your purchase decision, several tech industry leaks in the past two days have suggested Vivo will release a new foldable (being dubbed "Vivo X Fold S" by Gizbchina). One Indian source said it may launch in the next few weeks and include a global version with FunTouch firmware.
Click to expand...
Click to collapse
Oh man, I confirmed with a search, one on Aug 8 & 9, you're right on the ball with this. Bigfire member on another thread here, was asking about this very thing.
You know, I was testing out a Fold 3 again today, thinking to my demise that this is most likely going to be the phone I will be reluctantly getting because my phone is really long in the tooth, Samsung has a monopoly here in Canada on the folds, and the fact that Vivo X Fold has the VoLTE issue which I think is a big negative.
Now that you have pointed out this Vivo X Fold S, and reading about the leaked improvements, hmm... two weeks.... I don't know, was intending to pre-order the Fold 4 tomorrow, and now have more questions.
If it is going to have the Funtouch Global version, does this mean that it would likely have VoLTE licensing... you had mentioned earlier that all Vivo phones will not work here because no VoLTE licensing here, with Canadian carriers?
Side note, the Xiami Mix Fold 2 just got teased and is thinner (5.4 vs 6.28 Vivo X fold vs 6.4 Sam Fold 3) and with the flat fold will be a lot thinner than the 14-16 mm of the Sam Fold 3.
frcraig said:
Just to complicate your purchase decision, several tech industry leaks in the past two days have suggested Vivo will release a new foldable (being dubbed "Vivo X Fold S" by Gizbchina). One Indian source said it may launch in the next few weeks and include a global version with FunTouch firmware.
Click to expand...
Click to collapse
on the one hand I am disappointed with the development and I am hoping it's a small spec bump. But if it provides an ease transition between x fold and x fold s (e.g. fun touch installation) it could be very compelling.
I think that project is just for the people who are rooted and BLU to try.
Q-Prof said:
Oh man, I confirmed with a search, one on Aug 8 & 9, you're right on the ball with this. Bigfire member on another thread here, was asking about this very thing.
You know, I was testing out a Fold 3 again today, thinking to my demise that this is most likely going to be the phone I will be reluctantly getting because my phone is really long in the tooth, Samsung has a monopoly here in Canada on the folds, and the fact that Vivo X Fold has the VoLTE issue which I think is a big negative.
Now that you have pointed out this Vivo X Fold S, and reading about the leaked improvements, hmm... two weeks.... I don't know, was intending to pre-order the Fold 4 tomorrow, and now have more questions.
If it is going to have the Funtouch Global version, does this mean that it would likely have VoLTE licensing... you had mentioned earlier that all Vivo phones will not work here because no VoLTE licensing here, with Canadian carriers?
Side note, the Xiami Mix Fold 2 just got teased and is thinner (5.4 vs 6.28 Vivo X fold vs 6.4 Sam Fold 3) and with the flat fold will be a lot thinner than the 14-16 mm of the Sam Fold 3.
Click to expand...
Click to collapse
The VoLTE issue on Canadian carriers applies equally to the Origin OS Ocean and Funtouch versions of Vivo Phones. It also applies to Xiaomi phones (they release their new Mix Fold 2 tomorrow) but you can disable carrier checks and enable VoLTE on Xiaomi phones with a dialer code.
This is from Big WhiteDwarf in the comments section to me
"I live in Canada, too. In terms of volte, I unlocked my Xiaomi phone and flashed the xiaomi EU ROM, updated the Google carrier services component, then volte just works. I'm not sure if the Chinese ROM works the same way, but it can be done via software tweaks most likely. But to be honest, I don't really notice much difference with volte on or off and I don't really make calls too much these days. Btw, mix fold 2 won't get the EU ROM."
.... Not sure but you can only do this if you can get access to the bootloader which I understand in recent security update, that is no longer available now.
Finally received a response from vivo Customer Care about the VoLTE on the Vivo X Fold:
"Thank you so much for your email and we are sorry for the delayed reply. According to your email, we are sorry for the inconvenience. We appreciate your interest in purchasing our products. We are very sorry to inform you that our service is not available in Canada. Also like to inform you that, all our handsets have not yet been tested to see if data, Volte, and network service is compatible in another country. However, please note that we are still expanding our overseas market, if there is no official store in your country temporarily, we do not suggest you purchase vivo Phones from other channels since it’s inconvenient for you to repair the phone if is damaged. Also, we can not provide any service for other problems. We are not available in Canada right now but don't worry we are take your dimand as a suggestion and forward it to our concern team. Hope they will work on it and you will understand this fact."
So, for Canadians, no VoLTE is a big issue, and they are straight out saying not to get their phone.
a japanese figured out how to unlock volte in japan. but u have to unlock the bootloader, root and patch an img file with magisk. then again, it's a risk for doing that. and it might not necessarily work in canada.
【簡単BLU】vivo X FoldでVolteを有効化する方法 | Re:Gadget
vivo X Foldを買ったのは良いものの、この端末はVolteに非対応。 おまけにコマンドから「LTE Only」にしないとSIMカードを読み込まない始末だ。 メイン機として買ったのにコレじゃあ使えないので、頑張ってVolteを有効化し
yukimejiyoung.com
shoho80 said:
a japanese figured out how to unlock volte in japan. but u have to unlock the bootloader, root and patch an img file with magisk. then again, it's a risk for doing that. and it might not necessarily work in canada.
【簡単BLU】vivo X FoldでVolteを有効化する方法 | Re:Gadget
vivo X Foldを買ったのは良いものの、この端末はVolteに非対応。 おまけにコマンドから「LTE Only」にしないとSIMカードを読み込まない始末だ。 メイン機として買ったのにコレじゃあ使えないので、頑張ってVolteを有効化し
yukimejiyoung.com
Click to expand...
Click to collapse
Thanks for sharing this. I wouldn't mind giving it a try, will keep 6oi guys posted.
shoho80 said:
a japanese figured out how to unlock volte in japan. but u have to unlock the bootloader, root and patch an img file with magisk. then again, it's a risk for doing that. and it might not necessarily work in canada.
【簡単BLU】vivo X FoldでVolteを有効化する方法 | Re:Gadget
vivo X Foldを買ったのは良いものの、この端末はVolteに非対応。 おまけにコマンドから「LTE Only」にしないとSIMカードを読み込まない始末だ。 メイン機として買ったのにコレじゃあ使えないので、頑張ってVolteを有効化し
yukimejiyoung.com
Click to expand...
Click to collapse
Thanks for sharing as instructions look promising! Having VoLTE access here in Canada would do two things, allow us to import and use this quality form factor phone in Canada with Canadian carriers as a main driver and therefor give Samsung Z Fold 4 some over-due competition which is badly needed.
There is a rumor that there is a Vivo X Fold S edition coming soon and may have a global rom.... I similar heard that the Oppo Find N Foldable will also will be coming out with a global version, and then there is the sleek thin Mix 2 with its great form factor, although software is ? and not refined as Samsung's.
If anyone in Canada (frcraig, rocky272727....) is willing to try this unlock procedure, please share here so we know if this is a possible fix for the VoLTE. I am sure the appreciation would go a long way, as I was on board with the Vivo X Fold with all of its concerns, but VoLTE is the big one that has stopped me from ordering it and have preordered the Z Fold 4 instead.
Side note: Isn't the bootloader now locked with a recent June security patch, i.e. making it impossible to unlock the bootloader? I understand when it is purchased, Giztop and Wonda both update and add Google on the phone to save customers the pain of trying to start the phone in Chinese which in turn I understand the Bootloader is permanently locked. You could when ordering, tell them not to update and hopefully it is still with the original rom that is unlockable, but not sure.
The Japanese instructions for unlocking the bootloader, rooting with Magisk, and installing the VoLTE enabler module are dated June 26th. If find that date odd. For these instructions to work you would need to have a pre-June version of the firmware, because the June 1st security update removed the unlocking vulnerability that this method relies on. Vivo hasn't added any firmware versions for the Vivo X Note or the Vivo X Fold to its downgrading tool, so if you upgraded (like I did) before using this exploit you are out of luck. The reason I ordered the Xiaomi Mix Fold 2 is that unlike Vivo, Xiaomi allows you to unlock the bootloader, so I will root with Magisk (canary) and install the VoLTE enabler module the Japanese chap used.
frcraig said:
The Japanese instructions for unlocking the bootloader, rooting with Magisk, and installing the VoLTE enabler module are dated June 26th. If find that date odd. For these instructions to work you would need to have a pre-June version of the firmware, because the June 1st security update removed the unlocking vulnerability that this method relies on. Vivo hasn't added any firmware versions for the Vivo X Note or the Vivo X Fold to its downgrading tool, so if you upgraded (like I did) before using this exploit you are out of luck. The reason I ordered the Xiaomi Mix Fold 2 is that unlike Vivo, Xiaomi allows you to unlock the bootloader, so I will root with Magisk (canary) and install the VoLTE enabler module the Japanese chap used.
Click to expand...
Click to collapse
ur right, the guy wrote at the top of the page (in red) saying that the latest version of OS is blocked from unlocking the bootloader.... maybe i shouldn't update my OS....