Speaker too loud during calls - Nexus 6 Q&A, Help & Troubleshooting

Hi!
I would like to know if you have the same problem as me. I'm running my Nexus 6 on Android 6.0 and when I perform a call everyone can hear the call by the upper loudspeaker, even setting it up to the minimum (it's too loud! I can't use it near my ear.. it must be some centimeters away).
I can notice that when I use it in my ear it is as loud as if it weren't in my ear (proximity sensor off). It's like it doesn't change speaker mode (But when I switch it I can hear a click, so it must be performing it)
Do you know if the phone is hardware-damaged or it may be a software bug?
Thank you

Related

HTC has no answer

I have posted a bug with the rear speaker and the volume control. On my unit, when you turn this feature on, the volume is very loud. Even if you turn down the volume to the lowest setting, the volume is less, but still to loud. In a discussion with HTC today, they had no answer as to why this is happening. They indicated that when you turn down the volume to the lowest setting, it should mute. They pointed out that in WM6 there is no settings tab for setting the rear speaker volume as in WM5. Has anyone else tried this feature?
I don't have this problem.
But it doesn't mute though when i use the roll switch on the left side of the kaiser to lower the volume, it does decrease the volume to a minimum, but is NOT muted completely. (that's not a problem for me.. if i don't want to hear the rear speaker, i don't activate them ).
Mike.
kaemon said:
I don't have this problem.
But it doesn't mute though when i use the roll switch on the left side of the kaiser to lower the volume, it does decrease the volume to a minimum, but is NOT muted completely. (that's not a problem for me.. if i don't want to hear the rear speaker, i don't activate them ).
Mike.
Click to expand...
Click to collapse
Ditto the only time I use the rear speaker is if I want to hear it.....If I don't I don't use it.
d
Hi
When using the speaker phone and turning down the volume, even on the lowest setting it isn't off completely. This makes absolute sense as if you are on a call using the speaker phone having no sound at all, well what is the point of being on the call in the first place?
When playing sound elsewhere, i.e. not in a call turning it down completely does mute it.
Your particular issue seems to be the sound doesn't go quiet enough for you, maybe HTC can change this in future firmware. I expect the complaints they get most often is it isn't loud enough to annoy people even more with silly ring tones!
Regards
Phil
"silly ring tones!"
Ha, that should be a song
PhilipL said:
isn't loud enough to annoy people even more with silly ring tones!
Regards
Phil
Click to expand...
Click to collapse
this is my pet hate
the number of ar$eholes who play music through the speaker on their phones - i nearly kill someone every day on the bus to work - one day im going to bludgeon one to death with my kaiser
im sitting inside now and theres some prick outside in his nova doing his bit to deny me of any peace - im gonna lose it and go vigilante pretty soon

[REQ]Reducing volume sound

Is there any way to reduce the calling sound of X1? (The speaker on the top of the screen) Mine is so hard, even on the lowest volume. When I set the volume to the highest volume, it is like I have set to hands free. Its really annoying to have the sound that hard, because the people who are next to me can hear the voice of the person who I'm talking with. When I talk a few minutes, I even get a headache.
Why don't you turn off the Speakerphone?
Seriously, I constantly move the phone a bit away from my ear. I can hear it anyway Anyone who can help me with this?
I also suspect that the sound is coming out of the speakerphone and not the earphone. Ensure that hte speakerphone is turned off on your phone while calling. Maybe you've change a setting somewhere? Another reason could be that you are using fring or skype to call.... the calls are diverted to the speakerphone instead of the earphone when you use skype or fring. There is a tweak available to redirect the sound to the earphone. You can also use headphones instead.
Thanks for your reply. I dont use fring or skype. And I know that the sound comes from the earphone. I have tested it by putting my finger on the speakerphone and earphone. The hard sound comes really from the earphone.
Where is the tweak to redirect the sound to the earphone btw?
I have the same issue, and no matter which ROM I've used the earphone minimum volume is just too loud. Maybe there is a registry setting to lower it?
I hope so. Weird that less people have same kind of problem.
hello,
same issue for me....

[HELP] Call quality over VOIP and in general?

Need some help guys and girls with my Z1 and also my wife's (they have the same issue) to let us know if this is normal for these phones or not?
List of issues below which we both have with the call quality.
1. When using viber or skype over WIFI the volume is turned up to the max on my phone but I can barely hear anyone even in a very quiet room.
2. When outside in a fairly noisy environment (town for example) I cannot hear ANYTHING apart from a muffled muted sound.
3. With the volume turned up to the max we can hear an echo so to speak a split second later with what we have just said.
4. The other person on their phone says sometimes it's very clear but normally it sounds like you are on speakerphone and/or very far away from the ear piece.
I have played around with the call settings by turning off noise suppression, playing with the EQ and everything else I can think of but so far I have not been able to fix it.
NOT interested in rooting whatsoever as if I cannot find a solution I may have to look for a new phone.
P.S I love everything else about this phone, the build quality, the camera just want to be able to use it to make phone calls.
I have a similar issue where if i'm holding the phone between my ear and my shoulder ( no hands on the phone ) , the person on the other end of the call says the same thing you've mentioned in point 4
"4. The other person on their phone says sometimes it's very clear but normally it sounds like you are on speakerphone and/or very far away from the ear piece"

issue sound !!

Hi all
I have problem with the sound i set the volume max but when I receive calls or msg sometimes the sound be low and sometimes be loud
is all have this problem or just me ?
sorry for my bad english
Sent from my Nexus 6 using Tapatalk
I have not had this problem. Definitely not normal
Sent from my Nexus 6 using Tapatalk
I know that for calls the ringtone starts low and it increases slowly but I have no issues with notification sounds-they play as laud as I have set the volume.
When you say the sound is low, do you mean for the ear piece? The ear piece has a known issue of having very LOW sound levels for a lot of people.
A good number of people can't hear using the ear piece.
Check out this thread:
https://code.google.com/p/android/issues/detail?id=80817
I want to add to that also. So sometimes I notice when my phone is away from my head when I answer a call for example, the call starts out louder but goes lower once the phone is to my head. Now if I check the volume level, it's still at max. I was almost wondering if the phone doesn't have some type of proximity sensor that KNOWS it's near my head due to light levels or whatever. Kinda like how the phone shuts the screen off when it's near your head?
Either way I can NOT use my ear piece to hear calls. I have to turn on my speaker phone on a low volume to hear it!
They need to add a "boost" button like Samsung has on their dialer in TouchWiz.
There was a fix listed at the above url but sometimes it works, sometimes it doesn't for me.

Speakerphone being weird; Is this a feature or defect?

I was using my Note9 on a phone call today with speakerphone on. I noticed some odd behavior where the earpiece and bottom speakers were both acting as speakers, but randomly, the earpiece would become quieter and only the bottom speaker would be loud. After some investigating, I realized that the earpiece became quieter ONLY when I either put my phone near my head (approximately 1 foot away or closer), or when my hand went near the screen. Note though, that the earpiece never gets muffled physically.
I'm trying to see if my phone is defective or if this is actually a phone feature. A safety feature, to be precise. I THINK that this is a feature to prevent you from accidentally putting the earpiece up against your face and blowing out your eardrums (exaggeratedly speaking), but I can't be certain.
Can anyone chime in if (A) they know this is in fact a feature, or (B) if they are able to also repeat the symptoms by doing the steps below? I'd greatly appreciate it. I still have time to do an exchange (only had the phone for 3 days now) and need to take advantage if my phone is broken or defective.
How to repeat the issue:
1) Make a call
2) Put phone on speakerphone
3) put phone on flat surface with nothing on top of it.
- - earpiece should be acting like a speaker
4) Hover your hand about 1 or 2 inches over the earpiece. Do not physically muffle the earpiece though.
- - earpiece should become quieter
5) remove hand from over the earpiece
- - earpiece should get louder again
6) Pick up phone and move it to your ear
- - earpiece should stay loud until it gets close to your head
Again, I appreciate any feedback.
Mine does it too. I'm guessing it may be intentional, to keep the speakerphone from blasting into your ear if you put the phone to your ear as if for a normal call.

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