A few details:
First, I'm running 100% stock everything. However, this issue has also happened on Cyanogenmod 13, and both Motorola support and my carrier aren't very helpful, telling me to clear the cache which obviously hasn't worked.
I did an OTA update from Android 5.1 and I get no signal at all now. I have no idea why this is, it only seems to occur on Android 6.0.
What model is your device? Have you tried just flashing the modem files for your device?
Red_81 said:
What model is your device? Have you tried just flashing the modem files for your device?
Click to expand...
Click to collapse
Apologies, I should add this as an edit. Model number says Moto X (2nd Generation), System version 24.11.18.victara_tmo.tmo.en.US tkpca. Not sure what else you need, modem files have been reflashed but still no luck Out of ideas.
what is "tkpca" end of system version? Telus ? And this FW is for T Mobile XT1095. I guess your phone is XT1097. Maybe you flashed wrong FW before update . You should flash right FW or you can flash only modem to get signal back
md07 said:
what is "tkpca" end of system version? Telus ? And this FW is for T Mobile XT1095. I guess your phone is XT1097. Maybe you flashed wrong FW before update . You should flash right FW or you can flash only modem to get signal back
Click to expand...
Click to collapse
It worked on the 5.1 FW that I flashed though, and doesn't work on any version of 6.0. I flashed the FW provided by Moto on here:
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images (Moto X (2nd Gen) Pure Edition: L-5.1-LPE23.32-21.3 TMO)
(And yes I have reflashed the modem)
I had this issue too with the OTA I received on xt1092 EU. I reflashed the modem with 5.1 fw, while keeping everything else on 6.0 fw. Worked for me, might work for you too. Good luck.
I have the same issue, on what I had thought was an EU xt1092. I uploaded the xt 1095 5.1 stock files to it a while ago and rooted and it has been fine. Did Marshmallow original OTA yesterday and it's lost cell signal. Some more investigation shows the imei of the phone to a be a AU variant! Wasn't expecting that. Reflash to xt1095 stock 5.1 bought service back again. Have tried a few different modem files, But I can't get signal with 6.0. Any ideas? Or any magic modem files . I also can't sideload the EU 6.0 OTA, it fails with signature problems.
I'm experiencing the same problem. I received the OTA a few days before Christmas, and now I'm still without signal. Just tried flashing Android 5.0 modem partition (from Motorola), but it didn't work.
My phone is the XT1097, but everywhere I searched said that the XT1097 and XT1095 were the same phone. I'll try flashing the modem partition from the 5.1 recovery image, I'm just waiting for Motorola to give me access to it.
EDIT: and yes, I flashed 5.1 from Motorola and it worked like a charm. Then OTA came and it messed up my phone's signal.
I have 5.1 modem files from moto for the xt 1095 and they haven't worked for me .
StillBrilliant, did you have the 1092 modem files or the 1095 ones? If you have 1092 is there any chance you can post them.
Just flashed the 5.1 image modem, and it still doesn't work. Any ideas?
RockyTV said:
Just flashed the 5.1 image modem, and it still doesn't work. Any ideas?
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Click to collapse
The modems from xt1095 and xt1097 are not the same. Which xt1097 do you have?(country and carrier)
TobeXtobes said:
I have 5.1 modem files from moto for the xt 1095 and they haven't worked for me .
StillBrilliant, did you have the 1092 modem files or the 1095 ones? If you have 1092 is there any chance you can post them.
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Click to collapse
You need the xt1092 modem. However there is more than one xt1092. Do you have reteu, retes, or retde?
Sent from my XT1095 using Tapatalk
AGISCI said:
The modems from xt1095 and xt1097 are not the same. Which xt1097 do you have?(country and carrier)
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Click to collapse
My XT1097 is from Brazil, no carrier, bought it directly from Motorola's site. The weird thing I've found is that the update version has retbr in its name.
EDIT: fixed it. Found a thread that had the retail images for XT1097. Downloaded the Brazil version and flashed the modem. It works now.
I thought mine was a reteu, but not so sure now.... Imei listed it as an Australian phone! (I bought it from someone who reviews tech) I am in the UK, but now not so sure which modems I need!
TobeXtobes said:
I thought mine was a reteu, but not so sure now.... Imei listed it as an Australian phone! (I bought it from someone who reviews tech) I am in the UK, but now not so sure which modems I need!
Click to expand...
Click to collapse
In fastboot run:
fastboot getvar all
It should tell you what the phone truly is.
Sent from my XT1095 using Tapatalk
Ah, ro.carrier says reteu
TobeXtobes said:
Ah, ro.carrier says reteu
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Click to collapse
Ok, here is the full 6.0 for reteu:
http://www.filefactory.com/file/6q0pj4hr2sh5/VICTARA_RETEU_XT1092_6.0_MPE24.49-18_cid7_CFC.xml.zip
Use the commands in fastboot:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
That should get you back on the correct modem for your phone. Or if you want just flash everything in this zip to be 100% stock 6.0 for the reteu model.
Sent from my XT1095 using Tapatalk
Thank you, I think I might flash the whole thing back to stock with that and start again.
As a bit of a newb here, the fastboot system system.img command isn't working for this chunked image. What is the system image command for sparse, or the quickest way to rechunk them together. I've been searching but I have come up with about 15 different methods!
By the way, flashing the modem files from that image worked. Thank you but I would still like to go back to stock.
Same issue signal drop after upgrading to 6
i am having the same issue after upgrade to 6. Signal drops a lot. Works fine when connected to 3g or 4g networks, but drops to 2g networks. What could be the reason.
Related
Hi
just fyi in case someone runs into this:
I have WIND Moto X (XT 1097) which was unlocked (I am on Bell Mobility Canada) - with the original 4.4.4 firmware:
system: 21.31.52.victara_retca.retca.en.CA
baseband: MSM8974BP_2147.127.04.57R,VICTARA_RETCA_CUST
I manually flashed the retail 5.01 image (I thought the Wind soak test issues came only from OTA)
RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml.zip
After I flashed it 5.01 booted fine, but I lost cellular radio. With no way to DOWNGRADE, I thought I was hosed, but after reflashing the 2 original modem files:
fsg.mbn
NON-HLOS.bin
I was back up in 5.01 Lollipop with the radios working again - so I picked up my Bell signal.
I am just wondering now, is there a way to downgrade from 5.01 to 4.4.4 and have the radios working ? Ideally I'd like to reflash this stock image:
RETCA_XT1097_4.4.4_KXE21.187-52_cid14_CFC.xml.zip
Thank you
spiritflare said:
Hi
just fyi in case someone runs into this:
I have WIND Moto X (XT 1097) which was unlocked (I am on Bell Mobility Canada) - with the original 4.4.4 firmware:
system: 21.31.52.victara_retca.retca.en.CA
baseband: MSM8974BP_2147.127.04.57R,VICTARA_RETCA_CUST
I manually flashed the retail 5.01 image (I thought the Wind soak test issues came only from OTA)
RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml.zip
After I flashed it 5.01 booted fine, but I lost cellular radio. With no way to DOWNGRADE, I thought I was hosed, but after reflashing the 2 original modem files:
fsg.mbn
NON-HLOS.bin
I was back up in 5.01 Lollipop with the radios working again - so I picked up my Bell signal.
I am just wondering now, is there a way to downgrade from 5.01 to 4.4.4 and have the radios working ? Ideally I'd like to reflash this stock image:
RETCA_XT1097_4.4.4_KXE21.187-52_cid14_CFC.xml.zip
Thank you
Click to expand...
Click to collapse
JUst do exactly the same process BUT dont flash fsg.mbn and NON-HLOS.bin. and your phone will restart on 4.4.4 with radio signal
The 5.0.1 image you flashed was the Telus image, not the Wind Mobile image, which is why you lost your radio. You can flash the original Wind mobile 4.4.4 firmware and you will be back to 4.4.4. You will need to flash the files manually(mfastboot) instead of using RSDlite as one of them will fail as it doesn't allow downgrades, this isn't an issue though.
No this won't work because it gives downgrade errors.
Steve
Hi, not flashing using rsdlite - using mfastboot.
Would you have a link to the original Wind firmware or the full name of the retail Wind firmware image ?
Also - seeing my phone is supposedly unlocked (works now on bell) why would flashing the telus radio vs wind break ?
Thank you!
No this won't work because it gives downgrade errors using mfastboot
Steve
Hi
The 4.4 and 5.01 image didn't have any reference to Telus or wind they both said RETCA. However If you have the name of the Wind retail 4.4 image I'd appreciate it.
So I have a Chilean XT1097, which I converted to Pure. To update it to 5.0 I needed an EFS backup; if I didn't restore it I'd get a "no signal" icon on the status bar, along with no IMEI and an unknown baseband version. If I restored the EFS backup everything was fine. The thing is that I just updated to 5.1 using the OTA, and whether I restore my EFS or not does nothing; I get something even worse; status bar has a "no SIM icon", and along with the unknown baseband if I hit the IMEI combination on the Dialer instead of showing me a simple "IMEI" screen with no number, as it did on no-EFS 5.0, the app now crashes.
I've tried the following:
Updating from 5.0 with EFS restored
Updating from 5.0 with EFS restored, restoring the backup again on 5.1
Updating from 5.0 without EFS restored, restoring EFS on 5.1
On 5.0 with EFS restored, backed it up again (since previous backup was in 4.4.4), updated to 5.1, restored backup.
None of these work. Any ideas?
Thank you.
I have an XT1097 from Telus in Canada. with 5.0 I could use the modem from my providers 4.4.4 or 5.0.1 build and it worked fine. When I tried the original XT1095 5.1 soak the modem worked without any issue. I assume maybe that was simply because it was a soak test. In the final version you're using it sounds like they went back to a model specific modem again. It probably isn't compatible with a 5.0.x modem which is why it doesn't work for you. You may have no choice but to wait for 5.1 from your provider to use it. If I get time and feel like playing I may give it a shot myself this weekend.
Steve-x said:
I have an XT1097 from Telus in Canada. with 5.0 I could use the modem from my providers 4.4.4 or 5.0.1 build and it worked fine. When I tried the original XT1095 5.1 soak the modem worked without any issue. I assume maybe that was simply because it was a soak test. In the final version you're using it sounds like they went back to a model specific modem again. It probably isn't compatible with a 5.0.x modem which is why it doesn't work for you. You may have no choice but to wait for 5.1 from your provider to use it. If I get time and feel like playing I may give it a shot myself this weekend.
Click to expand...
Click to collapse
Yup, this seems to be the case. I don't have the original ROM my phone came with, so I guess I'll flash the Brazilian 5.0. I hope that when it updates to 5.1 I have no modem issues (for what it's worth, updating to 5.0 didn't require me to restore my EFS backup!).
Which phone model and provider do you have specifically, I can look for the 5.0.x update for it assuming there is one.
Steve-x said:
Which phone model and provider do you have specifically, I can look for the 5.0.x update for it assuming there is one.
Click to expand...
Click to collapse
XT1097 on Movistar Chile, latest there is 5.0.2. Shouldn't I need a 5.1-specific modem, though?
alvareo said:
XT1097 on Movistar Chile, latest there is 5.0.2. Shouldn't I need a 5.1-specific modem, though?
Click to expand...
Click to collapse
Most likely but I figured it would be nice to have the original 5.0.2 for your specific phone but I don't see it in my list of firmware.
Steve-x said:
Most likely but I figured it would be nice to have the original 5.0.2 for your specific phone but I don't see it in my list of firmware.
Click to expand...
Click to collapse
Yeah, I couldn't find it either. The closer I got was the Claro Chile (the only other carrier that offers the phone here) 4.4.4 which, due to a falling out they had with Motorola up there in Mexico, stopped selling and updating Motorola phones.
Steve-x said:
I have an XT1097 from Telus in Canada. with 5.0 I could use the modem from my providers 4.4.4 or 5.0.1 build and it worked fine. When I tried the original XT1095 5.1 soak the modem worked without any issue. I assume maybe that was simply because it was a soak test. In the final version you're using it sounds like they went back to a model specific modem again. It probably isn't compatible with a 5.0.x modem which is why it doesn't work for you. You may have no choice but to wait for 5.1 from your provider to use it. If I get time and feel like playing I may give it a shot myself this weekend.
Click to expand...
Click to collapse
Alright, the solution is to never restore EFS. I suppose it can also be accomplished by flash stock modem and fsg on 5.0.
I flashed
TMO_Retail_XT1053_5.1_LPA23.12-15.222.21.15.ghost_row.Retail.en.US
and XT1058_GHOST_RCICA_5.1_LPA23.12-15_cid14_CFC.xml
today, both get no signal and IMEI is "0"
It happened before when I was flashing RETAIL-XT1058_BR_5.1-222.21.7-BR and I fixed it by flashing (NON-HLOS, fsg, motoboot) from ATT_XT1058_4.4.4-KXA21.12-L1.26_CFC_1FF.xml
When I tried to do the same thing today, I get the error
downgraded security version
update sbl3 failed
Do anyone know how to fix this?
I use ATT in US.
I am not sure about my phone model. I believe I picked US Celluar Factory Unlocked phone, but it writes Model: xt1053 at back
You should've only flashed what's for your model only. If it says xt1053 in the back of the phone, only I repeat ONLY flash official firmware that is only for your phone. If you flash a different models firmware, then it causes hard brick. Since you flashed 5.1, there is no possible way to downgrade at the moment. And if it was uscc, it would say xt1055. I know because I have one.
Sent from my Moto X using Tapatalk
flash manually tmo retail xt1053 rom thats for you phone.
days ago i flashed brazil retail radio on top of my xt1053 with official stock US OTA 5.1 and got imei 0 as well. fixed it downloading tmo retail rom and flashing that radio only (NON-HLOS.bin and fsg)
Sent from my XT1053 using Tapatalk
if i update to 5.1 ota i lose internet data i had to go back to previous version 5.02.
Anyone know how to fix this on 5.1 us cellular moto x?
bump
yunior597 said:
if i update to 5.1 ota i lose internet data i had to go back to previous version 5.02.
Anyone know how to fix this on 5.1 us cellular moto x?
Click to expand...
Click to collapse
I just flashed the 5.1 pure edition over my XT1097 and everything is working great because the update has the bands of almost all the major carriers. If you update and you lose signal, data or IMEI just flash the modem of your original version and everything should work.
juliospinoza said:
I just flashed the 5.1 pure edition over my XT1097 and everything is working great because the update has the bands of almost all the major carriers. If you update and you lose signal, data or IMEI just flash the modem of your original version and everything should work.
Click to expand...
Click to collapse
the problem is xt1093 is cdma and no other rom works with it.
yunior597 said:
the problem is xt1093 is cdma and no other rom works with it.
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Click to collapse
did you flash the XT1093 firmware 5.1 and you lose signal? weird, because is the official for you model
http://www.filefactory.com/file/1fib372p0cbv/VICTARA_USC_XT1093_5.1_LPE23.32-21.3_cid9_CFC.xml.zip
I flashed the XT1093 version months ago over my 1097 because was the first to get 5.0.2 and stuck at "registering phone, please wait", what I did was to dirty flash over different version.
I understand that CDMA supports diffrentes bands but as I said, if you lose signal after the 5.1 update just try to flash the modems of the 5.0.2 or 5.0 of the XT1093
yes i flashed the original one... i even ota updated it.... seems to be problems with that version. not losing signal, only cant connect to data/internet.
Flash modem files from motorolas own stock image, worked for me
Sent from my XT1095 using XDA Free mobile app
I previously converted my XT1096 to XT1095 and when I finally decided to flash a 8.1 rom I have yet to find one with working sim detection and baseband shows unknown. I have since restored back to original XT1096 firmware and restored my original EFS and still have no luck so any help would be much appreciated.
lownslow200sx said:
I previously converted my XT1096 to XT1095 and when I finally decided to flash a 8.1 rom I have yet to find one with working sim detection and baseband shows unknown. I have since restored back to original XT1096 firmware and restored my original EFS and still have no luck so any help would be much appreciated.
Click to expand...
Click to collapse
I tried one or two unofficial 8.0/8.1 ROMs on my XT1097 and wouldn't detect the SIM card. Do you mean you still have no SIM on stock firmware? You have to flash the modem from the firmware that supports your Region/Carrier:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Right now, only Mokee has official 8.1 releases, which I haven't tried, so I don't know if it's detecting the SIM on all variants.
Gus Ghanem said:
I tried one or two unofficial 8.0/8.1 ROMs on my XT1097 and wouldn't detect the SIM card. Do you mean you still have no SIM on stock firmware? You have to flash the modem from the firmware that supports your Region/Carrier:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Right now, only Mokee has official 8.1 releases, which I haven't tried, so I don't know if it's detecting the SIM on all variants.
Click to expand...
Click to collapse
I have sim detection on stock and any 5.1-7.1.2 rooms just no luck on any of the 8.1 rooms even though others with the same variant have confirmed that they do have sim detection. I was just wondering if anyone else that converted to XT1095 had the same issues and if so how did they fix it.
lownslow200sx said:
I have sim detection on stock and any 5.1-7.1.2 rooms just no luck on any of the 8.1 rooms even though others with the same variant have confirmed that they do have sim detection. I was just wondering if anyone else that converted to XT1095 had the same issues and if so how did they fix it.
Click to expand...
Click to collapse
Try manually adding your Access Point Names (APN) under the Cellular Networks settings.
Gus Ghanem said:
Try manually adding your Access Point Names (APN) under the Cellular Networks settings.
Click to expand...
Click to collapse
None of the options under mobile network are available everything is greyed out can't change anything there and also tried dialing*#*#4636#*#* to get to pho e info and can't change anything there. I thought restoring back to 100% stock XT1096 and restoring my original modem and EFS would do the trick but it was more a wast of time lol. Hopefully with future development things will work out eventually.
Any conclusion? I just did the same with my girlfriends phone. XT1096 and flashed MOKEE 8.1, no sim detection and terrible battery drain although I have MOKEE 8.1 running on my XT1095 perfectly.
It's odd because it works in 7.1.2 on the XT1096 though. 8.1 works just fine on the XT1095