Software Update Problem - Stuck in 5.0.2 SM-T710 - Galaxy Tab S2 Q&A, Help & Troubleshooting

Hi,
I purchased this tablet 3 days ago and it notified me a that new version (5.1.1) was available to download. After I did the download and the setup, no changes were noticed and the system version (5.0.2) is still there.
I tried to run again the software update but the device indicates me that my version is up to date and doesn't find the 5.1.1 update.
What could be the problem?
Is there another way to update the software without using OTA? If yes, could you please explain me how?
Thanks for your help!

Related

NOt updating updates on android 4.0.3

Hi,
Can anyone help me out. I installed android 4.0.3 ( flashed) on to my note.N7000ddlp4 and the bulit number is iml74k.ddlpa
It says that it has an update and downloads a update for 110mb. But when it istalls it cancels it self and ask me to try it with the PC using Kies!
Can anyone advise pls?
asusrip said:
Hi,
Can anyone help me out. I installed android 4.0.3 ( flashed) on to my note.N7000ddlp4 and the bulit number is iml74k.ddlpa
It says that it has an update and downloads a update for 110mb. But when it istalls it cancels it self and ask me to try it with the PC using Kies!
Can anyone advise pls?
Click to expand...
Click to collapse
IS your device rooted ?
asusrip said:
Hi,
Can anyone help me out. I installed android 4.0.3 ( flashed) on to my note.N7000ddlp4 and the bulit number is iml74k.ddlpa
It says that it has an update and downloads a update for 110mb. But when it istalls it cancels it self and ask me to try it with the PC using Kies!
Can anyone advise pls?
Click to expand...
Click to collapse
OTA updates never seem to get the phone updated successfully.... Don't rely OTA updates that much. It mostly will not work (esp if its 100MB+) on large updates.
What your going to do is, install Samsung Kies on your PC. Plug your phone after and in no time at all, your phone will be updated to the latest firmware (of your region).

[Q] Moto X XT1092: 5.0.2 System update getting failed.

I am not sure why it is happening with but i am not able to install 5.0.1 (12 MB) update on my Moto X 2014. I have unlocked bootloader and phone is rooted running on 5.0 Lollipop firmware.
Baseband Version:
MSM8974BP_4125.184.08.27.01R
VICTARA_EMEA_CUST
System Version
22.21.19.victara_reteu.retailuall.en.EU retin
It downloads the update file.
Reboot the device.
Goes into recovery and show me that it's installing the update. Half way on the progress bar the phone reboots.
After booting I see message which tells me that System update installation is failed. It does not give an error message or reason.
I tried installing it multiple times but same results. Any help will be appreciated.
To add Motorola Device Software updater shows me that my firmware doesn't have any available updates. Whereas i am getting regular notifications to run system update.
I attached screenshot of Motorola Device Software updater.
You should be happy, i had exact same config, and had soft brick when trying to upgrade. I believe you can't do the update if you are rooted. So you must flash stock back and then update.
Sent from my XT1092 using Tapatalk
remma said:
You should be happy, i had exact same config, and had soft brick when trying to upgrade. I believe you can't do the update if you are rooted. So you must flash stock back and then update.
Sent from my XT1092 using Tapatalk
Click to expand...
Click to collapse
My phone keeps displaying that i have pending system update. What is the right way to get the update without bricking your phone?
After your update i am not going to try any workaround methods to force upgrade. But this is something that should be well explained by Motorola or Android community somewhere on internet. I think need to wait till the time more helpful resources are available.
gaggid said:
My phone keeps displaying that i have pending system update. What is the right way to get the update without bricking your phone?
After your update i am not going to try any workaround methods to force upgrade. But this is something that should be well explained by Motorola or Android community somewhere on internet. I think need to wait till the time more helpful resources are available.
Click to expand...
Click to collapse
i think just flashing back the stock system partition using fastbot should do it. I haven't done this myself though, i needed to completely reflash stock
gaggid said:
To add Motorola Device Software updater shows me that my firmware doesn't have any available updates. Whereas i am getting regular notifications to run system update.
I attached screenshot of Motorola Device Software updater.
Click to expand...
Click to collapse
I am facing the exact same problem.
I am currently on 22.21.19.victara_reteu.retailuall.en.EU and the update notification I am getting is for 22.121.1
I have an unlocked bootloader but the phone is not rooted.
I do not agree that OTA update doesn't work when phone has an unlocked bootloader and is rooted. The Android 5.0 update got installed on my phone when it was already rooted (I lost root access after the update).
Still looking for solution for "OTA installation failed" problem though...
gaggid said:
I am not sure why it is happening with but i am not able to install 5.0.1 (12 MB) update on my Moto X 2014. I have unlocked bootloader and phone is rooted running on 5.0 Lollipop firmware.
Baseband Version:
MSM8974BP_4125.184.08.27.01R
VICTARA_EMEA_CUST
System Version
22.21.19.victara_reteu.retailuall.en.EU retin
It downloads the update file.
Reboot the device.
Goes into recovery and show me that it's installing the update. Half way on the progress bar the phone reboots.
After booting I see message which tells me that System update installation is failed. It does not give an error message or reason.
I tried installing it multiple times but same results. Any help will be appreciated.
Click to expand...
Click to collapse
please post link of xt1092 5.0.2 en.EU ota zip (+/-12MB) tnx
Please for the love of god be a legend and post a link of this OTA i cannot find it anywhere! Copy paste it off of your phone when it downloads and upload it to dropbox or something. Please. Without this I cannot update to 5.1 :'(
aleckz999 said:
Please for the love of god be a legend and post a link of this OTA i cannot find it anywhere! Copy paste it off of your phone when it downloads and upload it to dropbox or something. Please. Without this I cannot update to 5.1 :'(
Click to expand...
Click to collapse
So far My 5.0.1 update never got downloaded and i was not able to update the phone using Motorola update. Therefore i flashed Cyanogenmod 12.1 which has latest Android build. This way i stopped annoying alerts of system update on my phone.

Android 7.0 update notification received and disappeared

My Nexus 6 received 7.0 update notification and I would like to wait for 7.1 to upgrade together. But yesterday the 7.0 notification suddenly gone, I've manually check the update but the system said my phone already get the latest update. Then I've checked the version of my Nexus 6, it is MOB31H, I don't remember whether I have the November update. Now I have few questions and hope someone can help me.
1. Why the 7.0 update notification suddenly gone?
2. I've checked the Full OTA images, the Nov update contains MMB31C and MOB31K, If I would like to manually apply the update, which one should I use? (My Nexus 6 is international version XT1103)
3. If i manually apply the the Full OTA Images on Nov update by adb sideload, will all the data being erased and need to re-config and reinstall all apps?
Thanks so much in advance for your help.
1. Unknown
2. Your device model doesn't matter as the OTA zips work on both, but based on the model number you gave, you have a US device. The international unit is XT1100. Use the version with the code ending in "K" if wanting Android 6.x. Android 7.x uses codes starting with "N".
3. Flashing an OTA zip will not cause loss of data.
Strephon Alkhalikoi said:
1. Unknown
2. Your device model doesn't matter as the OTA zips work on both, but based on the model number you gave, you have a US device. The international unit is XT1100. Use the version with the code ending in "K" if wanting Android 6.x. Android 7.x uses codes starting with "N".
3. Flashing an OTA zip will not cause loss of data.
Click to expand...
Click to collapse
Thanks so much for your help, I think I mis-type the model, XT1100 international should be correct.
I've just sideloaded the version MOB31K successfully and will wait for the 7.1 fix on the speaker phone echo problem before upgrade to 7.1.
Please don't mind to ask one more question, i guess the MMB31C and MOB31K is for US and International model respectively. On version Nougat, no different on XT1103 and XT1100, one version for both model?
Thanks so much again for your help.
Or you could sideload NBD91X, which is Nougat without the speakerphone problem.
@mega23mac: MMB31C is for CDMA devices in the US, if I recall correctly. As @dahawthorne points out, you could install a 7.0 OTA, but if you don't need the speakerphone, the 7.1 OTA works just fine. Google should have it patched for next month's security update.

No mobile network after flashing default android 6.0.1

After flashing default android 6.0.1 on my s6 active my broadband version is unknown and I have no imei...not sure what to do.
EndSliceofBread said:
After flashing default android 6.0.1 on my s6 active my broadband version is unknown and I have no imei...not sure what to do.
Click to expand...
Click to collapse
Hi u , u can pm for me via zalo : +84974405300 . I can help u .
No
EndSliceofBread said:
After flashing default android 6.0.1 on my s6 active my broadband version is unknown and I have no imei...not sure what to do.
Click to expand...
Click to collapse
I had this exact problem with SM-G890A on 6.0.1. I flashed a stock firmware, and I had no mobile network, sim card wasn't detected, etc. The problem was that my device had the most recent update (from March). I am not an expert, but I believe this update makes it harder for devices to be susceptible to flashes (hence "extra security"). To fix this problem, after flashing a stock firmware, I put my phone in recovery mode (volume up, power, and home) and downloaded ADP, and from there, I was able to download each update after my stock firmware until I reached the update that I was on before I ever flashed. I hope that makes some sense. There is a great post on here with the updates available for download and instructions on how to use ADP. I wish I still had the link, but try searching the updated version that you should be on. Whenever I finished the last update and my phone restarted, I restarted it again in recovery mode and cleared the partition cache. Restarted it again and VIOLA, I finally had service. Feel free to email me if you have any questions. Sorry, I am not great at explaining things. I hope you can resolve this. [email protected]
Fixed and Downgraded
I had this same issue. I was able to fix it by first upgrading back to 7.0 as mentioned above, and then flashing ONLY the BL and AP files of the 6.0.1 firmware using Odin. Worked for me.
U need flash to android 6.0.1 build Pk8.
EndSliceofBread said:
After flashing default android 6.0.1 on my s6 active my broadband version is unknown and I have no imei...not sure what to do.
Click to expand...
Click to collapse
Hey I had the same problem as you and I was panicking. I downgraded to 6.0.1 from 7.0 final version but the SIM/IMEI/Broadband/anything phone related was broken. What happened was the final build of 7.0 upgrades the security of the SIM/IMEI/Broadband and so if you flash any other firmware, it won't work with the newer security and it'll remain unknown. To fix this, you have to upgrade to 7.0 final build again. Just adb sideload all the way back to 7.0 final QD1 and your SIM/IMEI should activate again. I guess ATT/Samsung is preventing us from downgrading just like Apple
Flash the Nougat Odin package.

Stock update failed... Need help.

Hi community,
I bought btv dl09 c100 and want tp update it to new software. It is on ancient, probably first b003 fw. I bought newest (?) b311 fw, definitely matching version btv-dl09 c100. Made dload folder on sd card, start updating through dialer command. It starts verification, start installing and fail on 5%...
What can be problem?
Maybe not possible to jump from oldest to newest directly? Can someone give me advice... Thanks.
BTW. I tried of course ota update and hi suite update bit they found no any update.
ivanox1972 said:
Hi community,
I bought btv dl09 c100 and want tp update it to new software. It is on ancient, probably first b003 fw. I bought newest (?) b311 fw, definitely matching version btv-dl09 c100. Made dload folder on sd card, start updating through dialer command. It starts verification, start installing and fail on 5%...
What can be problem?
Maybe not possible to jump from oldest to newest directly? Can someone give me advice... Thanks.
BTW. I tried of course ota update and hi suite update bit they found no any update.
Click to expand...
Click to collapse
You can updated directly to Oreo by installing LOS 15.1 if you want.
Do anyone know why there was no Enable OEM Unlock in developer options, thanks

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