Nexus 6 Motorola Help Needed - Nexus 6 Q&A, Help & Troubleshooting

Hi - apologies first of all if this is covered elsewhere in the forums.
I purchased a brand new Nexus 6 directly from Motorola this week as they had slashed the price down to just £309 for the 64gb. It arrived Monday. I turned it on, signed into my network etc. it starting updating apps. Then it said that Android 5.1.1. was available so I downloaded it and proceeded to install. About halfway through the installation it crashed. My phone is now stuck on continually booting up and saying 'optimising xxx apps'. After a bit of research, I found that this was a common problem as 5.1.1. was trying to update and some apps were incompatible. So I read many forums and booted into Recovery mode, wiped the cache, wiped data and did a factory reset, but it still won't work.
I called Motorola who told me that they have had many of their Nexus 6s do this and all they could do was to refund me the phone as they now are out of stock.
Further research led me to read about 'flashing' the phone so I downloaded Wugfresh but I cannot get into the phone to enable me to debug. After many hours today I have come to the conclusion that I am never going to be able to use my new phone which I am gutted about.
My question is, is there anyway to flash the phone without enabling debugging because I cannot get into the main menu because all if does is just keep optimizing apps?
Many thanks for reading and any assistance would be greatly appreciated.

bacon_roll said:
Hi - apologies first of all if this is covered elsewhere in the forums.
I purchased a brand new Nexus 6 directly from Motorola this week as they had slashed the price down to just £309 for the 64gb. It arrived Monday. I turned it on, signed into my network etc. it starting updating apps. Then it said that Android 5.1.1. was available so I downloaded it and proceeded to install. About halfway through the installation it crashed. My phone is now stuck on continually booting up and saying 'optimising xxx apps'. After a bit of research, I found that this was a common problem as 5.1.1. was trying to update and some apps were incompatible. So I read many forums and booted into Recovery mode, wiped the cache, wiped data and did a factory reset, but it still won't work.
I called Motorola who told me that they have had many of their Nexus 6s do this and all they could do was to refund me the phone as they now are out of stock.
Further research led me to read about 'flashing' the phone so I downloaded Wugfresh but I cannot get into the phone to enable me to debug. After many hours today I have come to the conclusion that I am never going to be able to use my new phone which I am gutted about.
My question is, is there anyway to flash the phone without enabling debugging because I cannot get into the main menu because all if does is just keep optimizing apps?
Many thanks for reading and any assistance would be greatly appreciated.
Click to expand...
Click to collapse
You could try and flash a flash a factory image via fastboot...

draa2711 said:
You could try and flash a flash a factory image via fastboot...
Click to expand...
Click to collapse
No, he can't try, he has his bootloader locked.

OP, this thread is a classic case of why the first thing anyone should do with this device, even if not planning to root or otherwise modify it, is to enable developer options in settings and enable both USB Debugging and OEM Unlocking. Without both enabled there's no way to resolve your problem, and unfortunately you'll need to contact Motorola and arrange a return, since they are out of stock.
Once you get your money back, look on Swappa for a used device. You may be able to get a device that way at a lower price than what Motorola offers.

Strephon Alkhalikoi said:
OP, this thread is a classic case of why the first thing anyone should do with this device, even if not planning to root or otherwise modify it, is to enable developer options in settings and enable both USB Debugging and OEM Unlocking. Without both enabled there's no way to resolve your problem, and unfortunately you'll need to contact Motorola and arrange a return, since they are out of stock.
Once you get your money back, look on Swappa for a used device. You may be able to get a device that way at a lower price than what Motorola offers.
Click to expand...
Click to collapse
Thanks for your advice, but I had no idea, probably like so many others who aren't as clued up on Android that USB Debugging even existed. I just bought a phone that I wanted that now is no good to me having never been able to use it because of a bug in 5.1.1. I am returning to Motorola for refund.

Without wanting to raise false hopes, there is a thread in this forum where the OP says he recovered his device even though the bootloader was locked (he was certain of it, he said...), other people replying that this was impossible, and yet they eventually seemed to accept that it might be. My bootloader has been unlocked since day one, and I don't remember if there was an "Allow OEM unlock" option in Settings - the same thread had discussion about Marshmallow not having it. I suppose this N6 is still on Lollipop, so maybe a red herring...
I'll see if I can find the thread for reference, but in the meantime does anyone recognise the thread I mean?
bacon_roll, since I'm vegetarian I shouldn't be helping you but have you tried Wugfresh's option of "Phone is bricked/bootlooping"? I think all it does is to reboot the device into bootloader anyway, but I think this might be worth a go if you haven't already tried it. You did mention that you've booted into recovery, but you don't mention bootloader mode.

draa2711 said:
You could try and flash a flash a factory image via fastboot...
Click to expand...
Click to collapse
Thanks. As per my post, I can't because the phone is locked.

dahawthorne said:
My bootloader has been unlocked since day one, and I don't remember if there was an "Allow OEM unlock" option in Settings - the same thread had discussion about Marshmallow not having it. I suppose this N6 is still on Lollipop, so maybe a red herring...
Click to expand...
Click to collapse
You could check in the About Phone menu to see what version you're on.
Both Android 5.x and Android 6.x have an OEM Unlocking toggle in Development Options. I know because I followed my own advice given above in my previous post in order to flash the latest Android 6.0.1 ROM to the device, and then checked Developer Options afterward.

dahawthorne said:
Without wanting to raise false hopes, there is a thread in this forum where the OP says he recovered his device even though the bootloader was locked (he was certain of it, he said...), other people replying that this was impossible, and yet they eventually seemed to accept that it might be. My bootloader has been unlocked since day one, and I don't remember if there was an "Allow OEM unlock" option in Settings - the same thread had discussion about Marshmallow not having it. I suppose this N6 is still on Lollipop, so maybe a red herring...
I'll see if I can find the thread for reference, but in the meantime does anyone recognise the thread I mean?
bacon_roll, since I'm vegetarian I shouldn't be helping you but have you tried Wugfresh's option of "Phone is bricked/bootlooping"? I think all it does is to reboot the device into bootloader anyway, but I think this might be worth a go if you haven't already tried it. You did mention that you've booted into recovery, but you don't mention bootloader mode.
Click to expand...
Click to collapse
Hi - please get my hopes up, I really want to keep this phone if I can
Without sounding like a complete nerd, what is the difference between recovery and bootloader mode?
When I scroll through the options with both arrows pressed and power button, I have START, RESTART BOOTLOADER, RECOVERY MODE, POWER OFF, FACTORY, BARCODES, BP TOOLS, QCOM & BOOTLOADER LOGS
I have done factory wipe/cache/restart bootloader etc.
How do I boot into bootloader mode please.
Thank you.

Overly simplistic reply here, but it should be enough to answer the question.
The bootloader prepares the system for booting. Once it's done its work it hands off control of the system to Android's kernel. Recovery is a mini operating system used to initiate low level functions such as wiping the on-board storage. The screen you describe I believe is the bootloader interface, hence why you have a "Restart Bootloader" option instead of "Start Bootloader".

You can probably save some serious money by returning and buying off swappa really. I just broke my N6 and couldn't find one in stock but, used swappa to find one around $260 that was only used for 2 weeks.

If you already have Wugfresh's Nexus Root Toolkit installed, use the "Install & test drivers" button to make sure that you have all your drivers installed properly. If all is ok, although I know this won't be popular advice, then start with the "My device is soft-bricked", then try the "Unlock" button and then "Flash stock" button. If the phone is already a paperweight then I don't believe it can possibly do any more harm, and you might even hit it lucky...
If none of this works, grab Motorola's refund offer with both hands...

Strephon Alkhalikoi said:
Overly simplistic reply here, but it should be enough to answer the question.
The bootloader prepares the system for booting. Once it's done its work it hands off control of the system to Android's kernel. Recovery is a mini operating system used to initiate low level functions such as wiping the on-board storage. The screen you describe I believe is the bootloader interface, hence why you have a "Restart Bootloader" option instead of "Start Bootloader".
Click to expand...
Click to collapse
Ok thank you.
I downloaded and installed Wugfresh, followed all the instructions. It won't work once it goes to flash because it can't see my phone connected. My PC recognises it as Nexus 6 but on the 'bootloader' screen at the bottom, it says Connect USB Data Cable, even though the phone says Battery OK (Charging). I tried to install latest USB drivers but apparently the latest are installed.
I am giving up now as I don't believe I can try anything else. Just strange that Wugfresh won't see the phone, yet my PC does.
Thanks.

Oh well...
You did try the Wugfresh "Test drivers"? It has a really helpful walkthrough on deleting and installing drivers. I'd give it a go before you give up.

dahawthorne said:
Oh well...
You did try the Wugfresh "Test drivers"? It has a really helpful walkthrough on deleting and installing drivers. I'd give it a go before you give up.
Click to expand...
Click to collapse
Ok I don't often use this phrase because I think it's very over rated but O M G - IT WORKED!!
I followed the driver guide in Wugfresh as you suggested, downloaded the CORRECT drivers, flashed it, unlocked bootloader, enabled usb debugging (just in case ) and then restored it then finally relocked the bootloader. It worked flawlessly and after setting up it is now 6.0.1 with the 1 Jan 2016 security patch applied - OTA.
I can't think you enough for your suggestion and advice, I really appreciate it and glad that I persevered with it.
Have a great weekend.
Thanks.
Bacon_Roll (vegetarian version)

That is absolutely fantastic news. I'm almost as pleased as you are. Remote assistance across the ether - you can't beat it with a big stick...
But as your attorney I advise you to go back into bootloader, check the connection (fastboot devices) and unlock again (fastboot oem unlock). This will wipe your device, but I reckon in the last 25 minutes you won't have been able to install much.
There are so many threads on this forum where people have been told "You're stuffed" because they have a problem and have a locked bootloader. Just this afternoon in another thread I read, literally in capital letters "DON'T RELOCK YOUR BOOTLOADER" for this very reason - without it you don't have recourse to the recovery tools you may one day need.
(P.S. Another person whose thread I followed also managed to get a result with NRT after all else had failed. I suggested to him that he might like to thank the developer, Doug Cohen/Wugfresh, more tangibly by donating a few dollars, which you can do through Paypal on his website. After all, he just saved your £300 phone... ).

@dahawthorne: I'll have to look into Wugfresh's utility. Not that I need it for anything, but it would be good to have in the unlikely event something goes wrong over here. Meanwhile, bacon_roll should take your advice to heart, because it will save him a lot of trouble in the future.

dahawthorne said:
That is absolutely fantastic news. I'm almost as pleased as you are. Remote assistance across the ether - you can't beat it with a big stick...
But as your attorney I advise you to go back into bootloader, check the connection (fastboot devices) and unlock again (fastboot oem unlock). This will wipe your device, but I reckon in the last 25 minutes you won't have been able to install much.
There are so many threads on this forum where people have been told "You're stuffed" because they have a problem and have a locked bootloader. Just this afternoon in another thread I read, literally in capital letters "DON'T RELOCK YOUR BOOTLOADER" for this very reason - without it you don't have recourse to the recovery tools you may one day need.
(P.S. Another person whose thread I followed also managed to get a result with NRT after all else had failed. I suggested to him that he might like to thank the developer, Doug Cohen/Wugfresh, more tangibly by donating a few dollars, which you can do through Paypal on his website. After all, he just saved your £300 phone... ).
Click to expand...
Click to collapse
Understood! I will take your advice on both counts but I was going to donate anyway as it really is a fantastic tool.
Thanks again

Strephon Alkhalikoi said:
@dahawthorne: I'll have to look into Wugfresh's utility. Not that I need it for anything, but it would be good to have in the unlikely event something goes wrong over here. Meanwhile, bacon_roll should take your advice to heart, because it will save him a lot of trouble in the future.
Click to expand...
Click to collapse
Thanks for your help over the thread Strephon - much appreciated.

Strephon Alkhalikoi said:
@dahawthorne: I'll have to look into Wugfresh's utility. Not that I need it for anything, but it would be good to have in the unlikely event something goes wrong over here. Meanwhile, bacon_roll should take your advice to heart, because it will save him a lot of trouble in the future.
Click to expand...
Click to collapse
FFS, it's not a magic wand, people! It can't do anything that fastboot and adb can't. Don't start a religion here instead teaching people to do stuff with their phones, Christ!
Some people were lucky enogh that their phones came with 5.0, and some early 5.0s didn't check yet for the Enable OEM Unlocking switch. You could have typed fastboot OEM unlock and achieved the same.

Related

[Q] Fully Stock HTC One M7

So I have a fully stock HTC One and have spent all night trying to unlock the bootloader. Nothing seems to work I have never rooted this phone, everything I have read makes it seem as if it's impossible. I've tried the adb/fastboot, htcdev, and changing CID methods. Plus I have read of various other ways that already require a root. Which I cannot do seeing how I am still locked and S-ON.
To be honest I'm at the edge and I think I'm just going to give up. I'm on 4.2.2 - hboot 1.54. I was a previous owner of the Thunderbolt which was not a bad phone, I rooted that and everything no questions asked. Although I do remember HTC taking the longest for OTA updates, not a huge fan of HTC.
If anyone has any suggestions on how to unlock the bootloader I will be fine from there. I'm positive I have all the right equipment and prerequisites just not sure if I really am at the end of the road.
Anything useful goes a long way right now.
Thanks.....
xxshererxx said:
So I have a fully stock HTC One and have spent all night trying to unlock the bootloader. Nothing seems to work I have never rooted this phone, everything I have read makes it seem as if it's impossible. I've tried the adb/fastboot, htcdev, and changing CID methods. Plus I have read of various other ways that already require a root. Which I cannot do seeing how I am still locked and S-ON.
To be honest I'm at the edge and I think I'm just going to give up. I'm on 4.2.2 - hboot 1.54. I was a previous owner of the Thunderbolt which was not a bad phone, I rooted that and everything no questions asked. Although I do remember HTC taking the longest for OTA updates, not a huge fan of HTC.
If anyone has any suggestions on how to unlock the bootloader I will be fine from there. I'm positive I have all the right equipment and prerequisites just not sure if I really am at the end of the road.
Anything useful goes a long way right now.
Thanks.....
Click to expand...
Click to collapse
what exactly is happening when you try and unlock the bootloader?
xxshererxx said:
So I have a fully stock HTC One and have spent all night trying to unlock the bootloader. Nothing seems to work I have never rooted this phone, everything I have read makes it seem as if it's impossible. I've tried the adb/fastboot, htcdev, and changing CID methods. Plus I have read of various other ways that already require a root. Which I cannot do seeing how I am still locked and S-ON.
To be honest I'm at the edge and I think I'm just going to give up. I'm on 4.2.2 - hboot 1.54. I was a previous owner of the Thunderbolt which was not a bad phone, I rooted that and everything no questions asked. Although I do remember HTC taking the longest for OTA updates, not a huge fan of HTC.
If anyone has any suggestions on how to unlock the bootloader I will be fine from there. I'm positive I have all the right equipment and prerequisites just not sure if I really am at the end of the road.
Anything useful goes a long way right now.
Thanks.....
Click to expand...
Click to collapse
Is urs the AT&T One? Then the bootloader unlock process is different. If urs is the standard international SIM unlocked, then ideally you should see a splash after you run the bootloader unlock command, which prompts you to unlock the bootloader. Please state what exactly ur issue is when u try to bootloader unlock
I'm with Verizon but it just gives me a 1 line error message doesn't run through anything else or load up anything. I type in "bootloader oem unlock" or whatever after clearly identifying my device is connected with "adb device" and nothing happens. It takes about 0.14 sec and says something along the lines of "[ERRORR] ......" after running again it takes 0.00 sec and says same thing, I can screenshot if you think it would be more helpful.
Please help, I appreciate both responses. Just really want this to work.
xxshererxx said:
I'm with Verizon but it just gives me a 1 line error message doesn't run through anything else or load up anything. I type in "bootloader oem unlock" or whatever after clearly identifying my device is connected with "adb device" and nothing happens. It takes about 0.14 sec and says something along the lines of "[ERRORR] ......" after running again it takes 0.00 sec and says same thing, I can screenshot if you think it would be more helpful.
Please help, I appreciate both responses. Just really want this to work.
Click to expand...
Click to collapse
Hahahaha Verizon is REALLY REALLY BAD when it comes to dev. support. Ideally, you shouldn't be posting this in this forum. Post it on the Verizon forum. But, I can help you.
http://rumrunner.us/downloads-2/
Download the package. Extract the zip and run the 'soju.exe' program. Please read ALL the pre-requisites mentioned in the instructions tab.
P.S. From next time if you're asking for help, please state that you're on Verizon
raghav kapur said:
Hahahaha Verizon is REALLY REALLY BAD when it comes to dev. support. Ideally, you shouldn't be posting this in this forum. Post it on the Verizon forum. But, I can help you.
Download the package. Extract the zip and run the 'soju.exe' program. Please read ALL the pre-requisites mentioned in the instructions tab.
P.S. From next time if you're asking for help, please state that you're on Verizon
Click to expand...
Click to collapse
Worked like a charm, but now I am having trouble with the recovery portion of all this.
I have downloaded and installed the TWRP Manager app and then went to install the recovery and it said my device is not supported, this same problem happened with CWMR.
xxshererxx said:
Worked like a charm, but now I am having trouble with the recovery portion of all this.
I have downloaded and installed the TWRP Manager app and then went to install the recovery and it said my device is not supported, this same problem happened with CWMR.
Click to expand...
Click to collapse
I think you'll find more help here: http://forum.xda-developers.com/verizon-htc-one

Help! Phone stuck at boot screen, power button only restarts phone!!

UPDATE:
OK I'M BACK INTO RECOVERY.
Now can I erase the bootloader and everything and reload all of it without having the phone unlocked?
When I try and do "fastboot oem unlock" it comes back with an error and says "I Must have OEM Unlocked in Developer Options. That's great, but I can't get the phone to boot into android so what should I do at this point?
I don't want to try and erase everything and reload it just to find out i've seriously messed it up at this point, even though the silly thing doesn't load anyways.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
so I received a new Nexus 6 device from T-Mobile for my girlfriend.
In our area unfortunately Wi-Fi calling is a must, so she went ahead and did both of the OTA updates. After doing the second update the phone was stuck optimizing apps, and then the screen wouldn't work...
So I then hooked the phone up to the PC and through ADB did the following commands
fastboot erase userdata
fastboot erase cache
That was supposedly the commands I had found on the internet to go ahead and factory reset the phone.
Now the phone is stuck at the balls swirling and it won't stop. Try and hold the power button down and the phone just restarts itself, won't shut down so I can't even get back into the recovery.
I tried to first load up a factory image before doing something silly like that but when I tried to run the command "fasboot oem unlock" it says I need to enable developer options in Android... which I couldn't get to anyways...
Can someone please help with this issue. Her old phone got stolen and now she has this one which is completely messed up.
Thank you for anyone who can help me!
none
You have to hold power and down on the bottom button, or since you have adb, you can do "adb reboot recovery". Push volume down first then power. After that you can enable MTP and toss a rom on the phone. Do a complete wipe with the exception of the internal storage ( I did storage one time accidentally, yuk) flash a ROM and you should be good
I can't even turn off the device at this point.... It is just stuck at the balls spinning and won't go any further.
When trying to shut the phone off the power button just restarts the phone, doesn't shut it down. Not sure what is going on.....
jwleonhart said:
I can't even turn off the device at this point.... It is just stuck at the balls spinning and won't go any further.
When trying to shut the phone off the power button just restarts the phone, doesn't shut it down. Not sure what is going on.....
Click to expand...
Click to collapse
It should shut down if hold the power button long enough. Takes like 20 seconds or so.
OK I'M BACK INTO RECOVERY.
Now can I erase the bootloader and everything and reload all of it without having the phone unlocked?
When I try and do "fastboot oem unlock" it comes back with an error and says "I Must have OEM Unlocked in Developer Options. That's great, but I can't get the phone to boot into android so what should I do at this point?
I don't want to try and erase everything and reload it just to find out i've seriously messed it up at this point, even though the silly thing doesn't load anyways.
jwleonhart said:
OK I'M BACK INTO RECOVERY.
Now can I erase the bootloader and everything and reload all of it without having the phone unlocked?
When I try and do "fastboot oem unlock" it comes back with an error and says "I Must have OEM Unlocked in Developer Options. That's great, but I can't get the phone to boot into android so what should I do at this point?
I don't want to try and erase everything and reload it just to find out i've seriously messed it up at this point, even though the silly thing doesn't load anyways.
Click to expand...
Click to collapse
As far as I know with stock recovery about all you can do is try to format cache and try to factory reset again. Otherwise will have to take back to T-Mobile and RMA. Make them update it. Lot of OTA updates have been failing.
I'm just curious to know if there is someway. Maybe I can force TWRP recovery or something like that on the phone by at least getting in the bootloader... There is a fix for bricking if it is like that.
Why the bootloader just doesn't come unlocked I will not understand. It would prevent motorola from having a heap of useless devices, as i'm sure probably even motorola themselves cannot fix the device.
Seems like a whole pile of sh*t if you ask me.
Anyone have any ideas? Worst part is T-Mobile won't ship a phone over the weekend either, so thats just 3 more days without a phone which is just wonderful.
jwleonhart said:
I'm just curious to know if there is someway. Maybe I can force TWRP recovery or something like that on the phone by at least getting in the bootloader... There is a fix for bricking if it is like that.
Why the bootloader just doesn't come unlocked I will not understand. It would prevent motorola from having a heap of useless devices, as i'm sure probably even motorola themselves cannot fix the device.
Seems like a whole pile of sh*t if you ask me.
Anyone have any ideas? Worst part is T-Mobile won't ship a phone over the weekend either, so thats just 3 more days without a phone which is just wonderful.
Click to expand...
Click to collapse
There is no way to flash a recovery without the bootloader unlocked. On these devices it is best to unlock bootloader first thing before trying to update so have some control if things go bad. Moto has the ability to reflash them like J-Tag. TMobile store may replace it.
Messed up part about T-Mobile is the fact this was an exchange for a stolen phone. They actually waived the insurance fee of $175 and the tax on the phone... which was extremely nice of them since I still owed about $350 on the LG G3 my girlfriend had.
So since the exchange was done over the phone or I should say since the new handset would bought over the phone the store won't replace it... it's weird they operate that way because the store should be able to replace anything that is sold via phone or internet and vice versa.
jwleonhart said:
Messed up part about T-Mobile is the fact this was an exchange for a stolen phone. They actually waived the insurance fee of $175 and the tax on the phone... which was extremely nice of them since I still owed about $350 on the LG G3 my girlfriend had.
So since the exchange was done over the phone or I should say since the new handset would bought over the phone the store won't replace it... it's weird they operate that way because the store should be able to replace anything that is sold via phone or internet and vice versa.
Click to expand...
Click to collapse
Yea. It a bad situation. We have seen a lot of them choke on the OTA flash. Best to unlock upfront and fastboot the updated factory image. You are always safe once it is unlocked.
Still begs the question as to why they don't just unlock the bootloader from the factory to avoid all this crap. I mean imagine how much money and time they would save if they just did it? I completely forgot about unlocking the bootloader even because I figured hey just OTA it and be done.... remember it's my girlfriend so I wasn't going to put some ROM on there that might have something broken or whatever... can't believe this **** though.
jwleonhart said:
Still begs the question as to why they don't just unlock the bootloader from the factory to avoid all this crap. I mean imagine how much money and time they would save if they just did it? I completely forgot about unlocking the bootloader even because I figured hey just OTA it and be done.... remember it's my girlfriend so I wasn't going to put some ROM on there that might have something broken or whatever... can't believe this **** though.
Click to expand...
Click to collapse
I understand. They look at unlocked bootloader as a security problem. It even tells you it disabled security when you flip the unlock switch. From the many OTAs we have seen brick it is best to just unlock even if running stock. Once it is up and running can always relock. Do not relock if have custom recovery or kernel tho. It will more than likely bootloop. I tried it for grins but made sure the unlock option was enabled and was able to unlock and reflash. Many have flashed new software and relocked before first boot to find out it bootloops and can't unlock again. Best to have TWRP so that if is locked have a adb/MTP option. We pretty much discourage OTA. I haven't tried but have seen a post that says must be locked to OTA. If that is the case you always have the chance of a bad OTA flash and end up same place you are now. With TWRP there are also OTA files that have been converted to flashable zip and can be flashed in recovery.

Nexus 6 locked T-Mobile demo

I recently had to replace the motherboard on my Nexus 6. I could only find refurbished ones, and bought one on AliExpress, with item description clearly specifying as unlock. I installed it, and it appears it is actually locked status 2. Looks like demo version used in T-Mobile retail network. Some settings inaccessible u such as developer mode or Apps. Trying to get refund but both AliExpress and the vendor are in denial mode.
I have 7.0, NBD92G installed. Very hard to unlock as I cannot access developer mode to allow usb debug. Pressing build nr several times won't help. I get message "you're already a developer" but actually usb debug does not work.
Anybody can help?
Go download factory image from Google and flash it manually by using the command prompt.
@ShernDog: He can't as his bootloader is locked. He can however download an OTA and sideload it.
Strephon Alkhalikoi said:
@ShernDog: He can't as his bootloader is locked. He can however download an OTA and sideload it.
Click to expand...
Click to collapse
Thanks. You are right, bootloader is locked too. Would there be any instructions somewhere on your proposed solution (sorry I am rather inexperienced user).
FYBRU said:
Thanks. You are right, bootloader is locked too. Would there be any instructions somewhere on your proposed solution (sorry I am rather inexperienced user).
Click to expand...
Click to collapse
I think I figured out how to do this but the other question is whether I won't be stuck afterwards being requested to enter the only registered user's login which I do not have (I cannot register a second user, as this setting screen is locked too). Do I need to sideload the OTA corresponding to current version / build or can I sideload an older one?
Download the oldest OTA available, as long as it is a full system OTA (easily detectable by size). You're going to have to bypass Factory Reset Protection to be able to resolve this, and the older the OTA, the better.
If this doesn't work, you're going to have to fight with the place you got the motherboard from, and file a chargeback with your credit card company if need be.
Ultimately I can go for the refund, but there is no place where I can find 64 GB MBs outside China, which means I'll have to wait again for something like 3 weeks with poor backup device, and with no certainty I don't receive again a locked MB.
I tried with 6.0 OTAs (page with instructions I followed: https://developers.google.com/android/ota#shamu) and even with just older versions of 7.0, I got every time abortion after about 45% installation, with the msg that I cannot update with older versions.
I am a bit confused now, I just tried to install same build as what I had installed (https://dl.google.com/dl/android/aosp/shamu-ota-nbd92g-2b65257b.zip), it worked but it looks like absolutely nothing has changed on my phone. I thought it would have erased pretty much everything. Am I missing something?
OTA updates don't wipe system. That's why nothing changed.
Ultimately, I think you're going to have to go for the refund and take the risk that the next motherboard you get is going to be locked. Unless the version of Android you're on can have its FRP bypassed - and I don't think it can - you're stuck.
Thanks, bad news. Would it be worth trying wipe data / factory reset accessible from the recovery mode + power/volume up menu ?
You can try it, but it won't help. Doing a factory reset will cause Factory Reset Protection to kick in, meaning you'd need to know the original owner's account information.
Surprisingly it worked. I could log in with the google account I used before the reset. Everything works, but indeed I was expecting some more difficulties
@FYBRU: This is one of those times where I'm pleased to be wrong. LOL.
Glad you got it resolved.

Find X5 Lite: fastbootd/OEM unlock problems

Hello!
First of all: I know I am asking about the Lite, not the Pro - but there was no dedicated device listing for it, so I went for the next best thing I could find. I apologize in advance.
I have a highly visually impaired friend for whom reading a lot of text is very taxing. I, too, am visually impaired, but I practically live in a terminal - it's totally fine for me. However, we live all across the country (Germany). Basically, he lives in Berlin and I in Frankfurt. Thats a long way apart. So, the best I can help him with is by logging in via Parsec; hence, I have to ask him to do any hardware-related handling.
The TL;DR is: His device defaults to fastbootD, refuses both "flashing unlock" and "oem unlock" after toggling it in Developer options. Variations of adb/fastboot "reboot bootloader/recovery" all did not result in full fastboot. We were trying to extract the boot image to use with Magisk.
The long story: Late last year, he bought the phone off eBay once he heared that Oppo phones were no longer allowed to be sold in stores here in Germany and wanted to root it to see what he could do with it. Since it is a MediaTek device, I told him that hopes for a LineageOS port would be slim, considering MediaTek's history with OSS. So first we went on a hunt for the stock ROM to just grab the boot image off there. No luck; the only seemingly viable listing - a Google Drive link - has become completely unavailable (traffic limit reached). So the next best thought was to grab it off the device itself.
So I went to his maschine via Parsec and set up adb and fastboot and configured the proper Fastboot driver (the official Google one) and made sure the device was recognized as an Android Bootloader Device. Fastboot could also list it, so I was all set up. From there I made a dump of "get-var all" and sure enough, "unlock" was "no". So I sent his phone to reboot and him on his merry way to head into the Developer options and find OEM Unlock. And, it is indeed there. Once he enabled that, I attempted to unlock that bootloader. But I always get errors that the HAL can not be loaded or that the command would not be found. And, whilst researching more, I learned that fastboot can also load in userspace as fastbootd. Sure enough, I had him send me a photo of what the bootloader looked like, and in big bold letters it does indeed read "FASTBOOTD".
After looking up several guides and information, I have not managed to get anywhere at all untill I found this post: https://forum.xda-developers.com/t/...access-for-oppo-phones-starting-2016.3348114/
I could not find any verification that his phone is also affected, meaning that he might have a "castrated" bootloader alltogether - or fastboot, at least.
The model identifies itself as: CPH2371
If you have any possible ideas, please do let me know. Personally, I am at the end of my ideas. Rooting, and sub-sequently installing LineageOS, was astoutly simpler on my Razer Phone 2.
Thank you very much in advance - and, again, apologies for posting in the wrong thread, a proper X5 Lite one was nowhere to be seen.
Kind regards,
Ingwie
PS: The "vars.txt" attached was pre-OEM unlock setting.
any news? root possible?
I've forgot me pattern lock, when I tried to enter in recovery mode, my phone keep restarting again & Again what should I do, I need to reset my pattern, GMAIL ID method also not working....

Google Pixel 5 downgrade to install /e/os

Hi,
for my Google Pixel 5 I want /e/os/.
Two instructions how to accomplish this. To flash /e/os onto a Google Pixel 5, the smartphone need to have Android 12.
My Google Pixel 5 has Android 13 (I received a New Old Stock device in a unopened box with Android 13. So no tinkering
beforehand.)
I found this archive of Android 12 images - all for the Google Pixel 5 and all Android 12:
Factory Images for Nexus and Pixel Devices | Google Play services | Google for Developers
developers.google.com
How can I determine and choose the correct image to flash?
Cheers!
Etymotics
12.1.0 (SQ3A.220705.003.A1, Jul 2022) is going to be the latest android 12 build which should be compatible.
Hi noidea24,
thank you for your post and the information. That helps me a lot - I was confused by the shear amount of images.
Do you know a thread which may have the things I want to achieve as topic ? I tried to search with keywords
like "Google Pixel 5 /e/os" and similiar, but it looks like the search found all threads containing GOOGLE *and* all threads with PIXEL *and* all....and so forth. I would need a second search engine to skim through the results...\
Cheers!
Etymotics
What are you looking for specifically? There's not really much info on e/os on the pixel 5. It works well, but the development is slow. Why e/os over similar projects with updated android versions like Graphene, Calyx, Copperhead?
e/os is not daily drivable, recommend not to install.
e/os was recommended to me by Marcel Bokhorst, the author of XPrivacy.
But as it seems, I had bad luck with the phone I bought:
The "OEM unlock" is greyed out and I know of no way to unlock the bootloader.
It currently runs on Android13 and last update was Dec. '22.
My intention behind all this was to have a de-googled phone because I [CENSORED] this
tracking and spying and "owning" a device, which I cannot control to 100%.
Anything else I can do to achieve this?
PS: My phone may be is one of these [CENSORED] Verizon devices. It was originally packaged
and as it seems never used before...
Where did you buy your phone? Ebay? A retailer?
Is there a keyword "Locked" or "Unlocked" anywhere on the website?
If the product listing didn't mention anything about it being carrier locked, I suggest requesting a refund or a replacement.
The "OEM Unlock" greyed-out is most definitely due to it being a carrier locked device and you're out of luck.
Also, if you truly want a de-googled OS, I recommend Graphene OS. https://grapheneos.org/
Etymotics said:
e/os was recommended to me by Marcel Bokhorst, the author of XPrivacy.
But as it seems, I had bad luck with the phone I bought:
The "OEM unlock" is greyed out and I know of no way to unlock the bootloader.
It currently runs on Android13 and last update was Dec. '22.
My intention behind all this was to have a de-googled phone because I [CENSORED] this
tracking and spying and "owning" a device, which I cannot control to 100%.
Anything else I can do to achieve this?
PS: My phone may be is one of these [CENSORED] Verizon devices. It was originally packaged
and as it seems never used before...
Click to expand...
Click to collapse
Not to give you false hope but did you connect to wifi on your first time through setup? If you don't, OEM unlock will be greyed out, regardless.
Hi Alex,
(NOT meant as any form of criticism or complaint... )
...I am a little confused here.
Other posts (not necessarily on this forum...can't remember) say: "Pull out the simcard, disable Wifi and DON'T contact anything, only skip through the setup..."
At the moment I only have a simcard of the wrong size...but I enabled Wifi but did not update anything in fear of getting an even stronger patch to disable any form of tinkering.
But as I am still having a locked "OEM unlocking" and a locked bootloader I am open for any kind of tinkering to get
this damn thing freed.
Would these steps ok:
Start the phone,
Setup lockscreen, dark theme, etc..
enable Wifi and download all updates, install updates
Ok? Or what would you suggest?
Cheers!
Etymotics
Etymotics said:
Hi Alex,
(NOT meant as any form of criticism or complaint... )
...I am a little confused here.
Other posts (not necessarily on this forum...can't remember) say: "Pull out the simcard, disable Wifi and DON'T contact anything, only skip through the setup..."
At the moment I only have a simcard of the wrong size...but I enabled Wifi but did not update anything in fear of getting an even stronger patch to disable any form of tinkering.
But as I am still having a locked "OEM unlocking" and a locked bootloader I am open for any kind of tinkering to get
this damn thing freed.
Would these steps ok:
Start the phone,
Setup lockscreen, dark theme, etc..
enable Wifi and download all updates, install updates
Ok? Or what would you suggest?
Cheers!
Etymotics
Click to expand...
Click to collapse
If you're not going to lose data or your not afraid of it, I would:
Factory reset without sim card in
When phone reboots, start setup
Don't put sim in but do connect to wifi
Skip through setup if you want and check if oem unlock is available
I'm not sure of the instructions you have, maybe that's what people believe for Verizon phones but you're not sure if you have one, correct?
Here's my experience:
I have several pixels, all unlocked. If I flash back to stock firmware and skip through setup without connecting to wifi, OEM unlock is greyed out. If I connect wifi on the first time through, it's available.
I've also heard this in tech videos. However, it won't work with Verizon phones. But if yours isn't Verizon, this could be the reason you're not able to unlock.
Hi Alex,
thank you for all your help! By the way: Are there any definite proofs for "my smartphone is a Verizon one" ?
I will try what you wrote and will be back with the result.
Two things came into my mind:
- Shall I install updates/upgrades if offered?
- Would downgrading (if even possible) via Chrome and the "Flash" feature on the Google page with all these images help, if I have a Verizon jail?
Cheers!
Etymotics
Etymotics said:
Hi Alex,
thank you for all your help! By the way: Are there any definite proofs for "my smartphone is a Verizon one" ?
I will try what you wrote and will be back with the result.
Two things came into my mind:
- Shall I install updates/upgrades if offered?
- Would downgrading (if even possible) via Chrome and the "Flash" feature on the Google page with all these images help, if I have a Verizon jail?
Cheers!
Etymotics
Click to expand...
Click to collapse
There may be a way but I'm not entirely sure, perhaps Google well help. I do seem to remember something about the IEMI but that may have been older models.
I wouldn't upgrade anything after setup and it shouldn't offer anything during.
As far as I know, downgrading won't help but I don't think you could from the Google page, as it requires an unlocked bootloader
Hi Alex,
I will try, what you wrote without updating anything ... will be back then...
Hi Alex,
no...unfortunately it does not help to connect to wifi...the "OEM unlock" is still grayed out.
Now....I wanted a de-googled phone to keep my privacy...instead I got a phone which is the
exact opposite. Unfortunately the cost of that thing remains the same...
Anything else, I can try?
Cheers!
Etymotics
Last week-end, i was abble to downgrade a Pixel 5 from A13 to A12 following this page
Navigate this article:
Downgrading your Google Pixel smartphone to stable Android version
Method 1: Leave the beta program
Method 2: Manual downgrade
Using Android Flash Tool
Using Fastboot
choose method 2 : fastboot (at the end of the article)
https://www.xda-developers.com/how-...rom-beta-developer-preview-to-stable-android/
and install e-1.10-s-20230412278810-stable-redfin according to the official instructions https://doc.e.foundation/devices/redfin/install
Hi Piero-e
That sounds very interesting. Did you unlock your bootloader before starting the procedure?
Did you change the bootloader of you device to another one?
Cheers!
Etymotics
Yes, i first unlock the bootloader (using the WiFi connection to another phone)
And flash bootloader and modem,
Then unfortunately my computer don't find the flash-all command, so I used the Gogol online tool to flash the others partitions

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