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Droid 4 running OTA GB 2.3.6 here in W. San Jose, CA
I get "check for update is not available at this time.". For many days now. LTE and Wifi (LTE is almost instant and Wifi takes 5 seconds or so).
I've looked at a zillion posts about "check for update is not available" and none have a definitive explanation. -- and all of them are from a couple of months ago or earlier. Didn't find anything recent.
I understand that the intended meaning of the message is that you can't connect to the update server.
I've read dozens of "solutions" but each one of them didn't work for somebody else so I've got to assume it was just coincidence -- resetting the phone, factory reset, renaming files, and so on. I *have* network connectivity. Data works great. Apparently I'm not able to connect to the update server? That shouldn't have anything to do with rooted or not, frozen or deleted apps, safestrap, etc. Fail to update once you get the download, sure. But I am expecting to be able to connect to the server.
Anybody know for sure?
I could imagine that the connect request might contain info identifying my particular phone model or ESN (would expect software version checks to be exchanged after connecting though). Something like that.
How does VZW roll out the updates? is it strictly by geographic region? or blocks of ESN? or what?
I have the "official" OTA download from here but figured if I side loaded it I might get out of sync or cut off from future OTAs? Failed to find a definitive answer on that too .
#eliot# from dialer then restart and try again... let us know
Sent from my DROID4 using xda app-developers app
---------- Post added at 01:33 AM ---------- Previous post was at 01:29 AM ----------
dbreezy187 said:
#eliot# from dialer then restart and try again... let us know
Sent from my DROID4 using xda app-developers app
Click to expand...
Click to collapse
That will check in with Motorola's server btw kinda busy sorry for no further info
Sent from my DROID4 using xda app-developers app
Nope.
That's one of the myriad ones I read about (didn't recognize it right away though 'cause the post I saw it in had it in numbers instead of letters). One guy said it worked for him and the next guy said it didn't.
If you haven't tried it, as soon as you type in the final '#' you get a popup that says "Log Checkin initiated". So it does *something*but it didn't change my Check for update is not available... maybe whatever it is supposed to do never got into the server either.
lol, reminded me that I used to have a comprehensive list of all those codes for my Treo. Now I got yet another mission
[edit] dahaha, "there's an app for that". https://play.google.com/store/apps/details?id=cx.makaveli.androidsecretcodes&hl=en
Other then that Matt had to push the up date to them.. I believe on one post he actually said to get back to stock 100% wipe cache partition then he pushed the ota to said device... he was really nice about the being rooted over there... the forum is closed now so I can't check for more info.. id post over at Motorola owners forum
Sent from my DROID4 using xda app-developers app
I'll give it a bit more soak time I guess. I will try side loading the update before resetting/wiping. Reset/wipe will be my last resort. First choice is OTA.
Part of what prompted my post is that I'm unclear if the phased rollout is complete.
Is it the case that EVERYONE with a Verizon Droid 4 who is going to get the notification should have gotten it by now? Or is VZW still in the middle of the phased roll out for the Droid 4's? Got to wondering since googling for the Unavailable message only returned results that were at least a couple of months old. I figured it's possible that server access was/is part of the phasing mechanism but, then again, expected to find constant posting about that if it was. It seems that the mechanism of the roll out and the schedule is also a well kept super secret.
are you rooted? I had that same problem for days before I realized unrooting will fix that. Despite what a lot of trusted posters have said here and other forums, having root and no other changes will cause that. I used voodoo ota rootkeeper (free on market) to unroot and I had the OTA installed within 10 minutes (downloaded over wifi). it is recommended you update your binaries in your superuser app before using rootkeeper.
if you're not rooted then this doesn't apply.
---------- Post added at 02:57 PM ---------- Previous post was at 02:50 PM ----------
one more note, the stock recovery on the D4 after ICS update now tracks whether you are or you were rooted. Unrooting your phone no longer hides the fact that you were at some point rooted if a service rep goes into the stock recovery screens. this has been reported on other phones earlier in the year, now also true for D4.
No effect.
I've tried all combinations.
I've used the D4 utility only to root and install safestrap ( and used safestrap only to do a backup. nothing else)
Routine goes like this:
- in safestrap: uninstall recovery
- in settings->applications->manage applications: safestrap -> force close, clear data, uninstall
- in ES File Explorer: delete /system/bin/logwrapper
- in ES File Explorer: rename /system/bin/logwrapper.bin -> /system/bin/logwrapper
- power off, reboot
- in Titanium Backup: clear filters (ALL)
- in Titanium Backup: unfreeze all user and system apps
(the only "system" bloatware I've removed was uninstallable through the normal settings->applications -- I did not use TI for that)
- in OTA Rootkeeper: delete su backup
- in superuser: update su binary
- in OTA Rootkeeper: Protect root
- in OTA Rootkeeper: temp un-root
- power off, reboot
Try to check for updates with 4G LTE (i have great reception) - fails in a second or less
Try to check for updates with WiFi - fails but it takes 5 seconds or a little longer for a response/popup
Since you installed Safestrap you can't install the OTA update anyway, so not much of a bother that you can't get it pushed to you It'd fail trying to install as OTA updates require the stock recovery.
Root does not affect it. My wife's Droid 4 was rooted (by me) and many system apps frozen and the OTA was pushed to her the same day the SOAK testers were scheduled to get it (she was not part of the SOAK test, though I was). My sisters Droid 4 was rooted as well and she got the OTA pushed to her and installed a week or so later,
You'll have to uninstall the recovery Safestrap installs, and uninstall Safestrap. You'll also have to edit some files (logwrapper.bin or something like that).
for the ota
sbf 217 4.0.4 with rsd
SBF
http://sbf.droid-developers.org/cdma_maserati/VRZ_XT894_6.7.2-180_DR4-16_M2-37_1FF.xml.zip
rsd
http://forum.xda-developers.com/showthread.php?t=1348587
dont forget to install the motorola driver first and enable debugging mode in development in your settings
i think they are here https://motorola-global-portal.cust...e-can-i-obtain-the-usb-drivers-for-my-device?
UPDATE: (lengthy with fairy tale ending)
Management summary: I am now on the OTA ICS (acquired over the air). following a wipe/factory reset
Called *611 tech support yesterday afternoon.
Got someone that sounded like they were located on this continent AND proficient. Always a good sign when they ask what the problem is right after getting your name instead of insisting on the 5 minute scripted generic question and answer form. Stated my problem was related to the system update for my Droid 4 and that I had been getting "check for update is not available..." for a few days now. My questions were "is that expected/normal?", "I understand roll outs are phased. What is the date the roll out is expected to be complete? -- last group has been notified or can pull it?", "If the persistent 'check unavailable' message is indicative of a problem then do they have possible fixes/known problem?".
He checked for the dates and said they expect to have completed the roll out by the end of September -- all Droid 4s should have it or have it available to them by the end of September. That the "check unavailable" did not necessarily indicate a problem but that it was not "normally expected" and more likely indicative of a problem on my end since it was persistent over that length of time. I said I felt better knowing they were still in the phased roll out and maybe I should just wait a while. We tried a soft reset (vol- and power) with no effect. He said he was afraid the next step would be to try a factory reset and advised I wait a while to see if the condition cleared. Went on to say that one effect/risk of the factory reset was that, if there was a software/system problem with GB preventing the OTA check it might also effect the factory reset -- if the phone had a problem coming up it might just pull the ICS update in order to come up from the reset. (Nice! he didn't just assume I would be OK with that following a reset). That I decided to wait I should definitely call back if it didn't resolve in 2 weeks. -- OK, that was a pleasantly refreshing encounter with tech support.
So I figured, fine, I haven't really tested a restore/recovery with Titanium backup and I've never gone through a factory reset so maybe now was the time. Had 2 alternatives. I could try using the D4 utility recovery using the official (same as the OTA) zip I have on my sd card or try the wipe/factory reset and see if OTA started working.
My thoughts (due to lack of any knowledge):
- Apparently once you get on ICS there is no reversion to GB (at least the actual kernel).
- Likely they have history at Galactic Headquarters of OTA and/or physical upgrades at factory or service centers for a particular phone.
- Obviously they check the phone's system version when you connect to the OTA server. Have to in order to determine if you even need an update. Additionally they would probably check if the version the phone reports is the version they expect it to be on -- I would, for technical and support reasons.
- So maybe if I went to ICS myself it might remove me from the OTA path for future updates. Not a big deal in my mind but, heh, why eliminate alternatives if you don't have to.
* reinstall safestrap and do a backup
* uninstall safestrap (uninstall recovery, uninstall safestrap apk, delete logwrapper and rename logwrapper.bin to logwrapper)
* unfreeze everything with Ti
* batch backup all user apps with Ti
* batch backup (green and yellow) system data with Ti
* temp un-root with Voodoo
* wipe/factory reset
It comes up in GB
(lot of activity follows which I didn't write down and can't quite remember)
Basically I waited for some market activity and whatnot to die down and tried update. Immediately said update available!
Cancelled that, got Ti (pro) back from the market, batch restored missing apps.
I have eset security (i don't know... I have it on my PCs so I figured I'd stick it on my phone too. Not that I think there is much in the way of virus for android yet). Eset has an urgent notification that it wants to be added as an administrator for the device so it can protect itself from installation of counterfeit Eset. I understand that but I'm wondering if maybe Eset maybe had something to do with my fail to connect to OTA. Probably not but that's the only thing that presented itself after the reset that looked like it could have been related.
OTA again to download the update -- deferred update after download.
Oh wait, forgot to batch restore system data. Did that, checked for sms messages. All good so I triggered the update.
Holy crap!!! I forgot to temp un-root! Figured the worst thing I could do was try to abort anything and just let it run and expect the update to fail.
It didn't fail. It completed just fine?
I go through the new phone screens far enough to sign into my google account.
Bunch of market update activity.
Restore missing apps with Ti
Restore system data with Ti
Then it strikes me that, sure enough, I'm still rooted. I did not restore root anywhere after the update.
I was rooted before the update (by accident) and still rooted after the update... Whats up with that?
So at the moment I'm a happy camper.
All my apps seem to have been effortlessly restored.
All my app settings seem to be intact.
All my system data seems to be intact with no migration issues.
I'm still (magically) rooted without doing anything.
standard101 said:
[/COLOR]one more note, the stock recovery on the D4 after ICS update now tracks whether you are or you were rooted. Unrooting your phone no longer hides the fact that you were at some point rooted if a service rep goes into the stock recovery screens. this has been reported on other phones earlier in the year, now also true for D4.
Click to expand...
Click to collapse
I am going to have to disagree with this. I was rooted and flashed. Ran the download and the install failed. I then did a factory reset (lost my flash and root as expected) and immediately ran the download. Install went off without a hitch. I even had a support rep from verizon and motorola on the phone during the install when i was doing it because i was so mad about the slow download. They were watching the install once it was done because they both stated that everything on my phone "looked good".
YeeP said:
I am going to have to disagree with this. I was rooted and flashed. Ran the download and the install failed. I then did a factory reset (lost my flash and root as expected) and immediately ran the download. Install went off without a hitch. I even had a support rep from verizon and motorola on the phone during the install when i was doing it because i was so mad about the slow download. They were watching the install once it was done because they both stated that everything on my phone "looked good".
Click to expand...
Click to collapse
I don't think that's what he was saying.
After you go to ICS it tracks (displayed in the recovery screen) if you are or were rooted.
Go into recovery and you will see a yellow "qe 0/0" left of the android.
ge 0/0 -- are not rooted/never been rooted
ge 0/1 -- are not rooted/been rooted sometime prior
ge 1/1 -- are rooted/been rooted
No idea if this was tracked before but not displayed in recovery. I suspect it was. On GB they were checking system files on boot and logging differences (I think I read they were comparing system file CRCs?). The list was getting logged to a qer...something log file (I forgot the file name and where it's at). I verified that. On my rooted GB there were mostly /xbin files and a couple of others listed in the log.
Now on ICS my recovery screen shows "qe 1/1".
Oddly enough I did a factory reset, forgot to temp un-root and my root persisted through the OTA update just fine. No idea why.
Since my root persisted through the update I was not able to check before re-rooting to see if it displayed "qe 0/0". My guess is this was always logged/stored and they just added the display to the recovery screen. I would find it almost inconceivable this information (and other) was not written to NVRAM since day one. Basic support/diagnosis information.
Recently my phone received an OTA update that I didn't want to install. I kept pushing remind me later but for two days in a row around the same time (between midnight and 1:30 am) my phone showed me the update with no option to remind me later. It then proceeded to reboot on its own and try to install the update. It failed both times thank GOD! However, my real concern is likely with AT&T because I believe this update will patch the exploit TowelRoot used. Once I calmed down (I was highly pissed) I used Titanium BackUp to freeze the app AT&T software update app, and now I've not been bothered with those irritating update prompts. Has anyone else tried to install the update while rooted? If so, was it successfully done? Has this issue I described happened to anyone else?
[Q] Received OTA but cancelled and no OTA now
Hi, I have the Moto G XT1063. Some minutes ago I received the OTA for Lollipop 22.21.25.en.us version . I started to download it, but I wanted to grab the link using my PC as hotspot and using Wireshark but when I cancelled it I was told to go to System/Check updates to update it again later, and when I tried to update it again I got the message saying "Yout device is up to date". I tried different Wi-FI networks, USB update via Motorola Device Update but no update found.
Did this happened to any of you? Could you resolve it? How?
Thank you!
I got the OTA notification on my XT1064 earlier today at lunch. I am rooted (TWRP, Xposed, debloted) so I know it would fail anyhow, so I cancelled it...I am counting on the fact that we will have CM or slim for the phone soon.
I had the same thing happen to me for the last update when I was on vacation a few weeks ago. I had spotty hotel WiFi so I decided to cancel and try again later. Still haven't had a second chance.
Wow, WEEKS? I've already waited 6 weeks. I thought I would get the update in a day again but it doesn't look like I will.
I guess we will have to wait until the official version comes. I like how Motorola keeps their phones updated but their way of updating them is horrible and they have really dissapointed me. I hate the rollout being in phases and on top of that when I finally received the OTA after more than a month waiting and tried to update it later I cannot get it anymore! They must be joking! Besides, I don't know why they take so long! What's the mystery Motorola?
They keeping everything in secret god knows why or 2 russian engineers.
Even who is invited to soak test shouldnt talk about the update. I think they hate Europeans, because the difference between the two device (the EU version and the US one) is minimal.
hernaner28 said:
Wow, WEEKS? I've already waited 6 weeks. I thought I would get the update in a day again but it doesn't look like I will.
I guess we will have to wait until the official version comes. I like how Motorola keeps their phones updated but their way of updating them is horrible and they have really dissapointed me. I hate the rollout being in phases and on top of that when I finally received the OTA after more than a month waiting and tried to update it later I cannot get it anymore! They must be joking! Besides, I don't know why they take so long! What's the mystery Motorola?
Click to expand...
Click to collapse
Motorola does the same stage rollout update methods as Google, although personally I find Google to be much worse.
They do this to steady the flow of updates (to save their servers some stress), and to catch early bugs that are noticed by the first or second 'pool' of users.
Apple does this right in my opinion. Once an update is pushed, every single supported iOS device can update immediately.
Patience. We just need patience
It's only software...
Found a solution!
The same thing happened with me when we get the first sw update (stock launcher - Google Now launcher) I tried a lot but I was not able to update it. After 2 months I did a factory reset & then tried to do a system update & it worked I again got an option to do software update!
syn5528 said:
The same thing happened with me when we get the first sw update (stock launcher - Google Now launcher) I tried a lot but I was not able to update it. After 2 months I did a factory reset & then tried to do a system update & it worked I again got an option to do software update!
Click to expand...
Click to collapse
Sorry but I don't find what you've said as a solution. I definately don't believe that waiting 2 months after you received the update is a solution. I think that you got the OTA for a second time.
I will not do any factory reset: doing a factory reset DOES NOT do anything. In fact it changes an unique Google ID that Motorola uses to update their mobiles phones and could actually reduce your chances to receive the OTA. This was explained by a Google engineer- So for anyone reading this DO NOT FACTORY RESET your phone. Let's just wait; we are already in the batch-
You all can force OTA.
Go to settings => Apps => All => Find google service framework.
Clear cache and data of it, stop the service & then reboot the phone. Then again try to check for update.
Do it couple of times if did not work on 1st try.
RohanM said:
You all can force OTA.
Go to settings => Apps => All => Find google service framework.
Clear cache and data of it, stop the service & then reboot the phone. Then again try to check for update.
Do it couple of times if did not work on 1st try.
Click to expand...
Click to collapse
NO! That's actually the same as doing a factory reset or even worse. It's a myth proved wrong. Just google "google engineer OTA" and you'll see how the rollout is done. I can't post links because I'm new here.
hernaner28 said:
NO! That's actually the same as doing a factory reset or even worse. It's a myth proved wrong. Just google "google engineer OTA" and you'll see how the rollout is done. I can't post links because I'm new here.
Click to expand...
Click to collapse
Well, I can.
So, here you go. http://www.reddit.com/r/Android/comments/1r1dz4/44_kitkat_has_started_rolling_out_on_the_n4/cdiwt6f
Thanks for letting me know, that was an interesting read.
Finally I got it today. It didn't show up as a notification but I checked for updates and Lollipop 5.0.2 was there! Jumped from 4.4.4 to 5.0.2 (412.3 MB). It's very nice. I believe Motorola is rolling it out officially since it showed up in the System updates check.
hernaner28 said:
Finally I got it today. It didn't show up as a notification but I checked for updates and Lollipop 5.0.2 was there! Jumped from 4.4.4 to 5.0.2 (412.3 MB). It's very nice. I believe Motorola is rolling it out officially since it showed up in the System updates check.
Click to expand...
Click to collapse
nice in wich country did it roll out?
It's the XT1063 Global GSM Unlocked bought from Amazon.
I have just received it on my XT1064, US GSM, bought from Amazon... Weighing 383.7MB
Sent from my XT1064 using XDA Free mobile app
agentaaron said:
I got the OTA notification on my XT1064 earlier today at lunch. I am rooted (TWRP, Xposed, debloted) so I know it would fail anyhow, so I cancelled it...I am counting on the fact that we will have CM or slim for the phone soon.
Click to expand...
Click to collapse
Wait... So you're saying since I rooted my phone with TWRP I have to then not accept the update and THEN wait even MORE? How can I use it now? i.e. is there anyway of reverting it to where I can use the update.
So Blu finally released the Marshmallow update for the Vivo XL... and it kind of sucks. It's only 6.0 and not 6.0.1. The Gionee model of this phone has been running 6.0.1 since June. Updating via the OTA was a nightmare. It failed 3 times before it finally worked. Then I performed a factory reset, as always when performing a major update. It seems that you cannot format the memory card to use it as internal storage. It gives you the option but it ALWAYS fails. Also, the battery life blows. I lost 20% battery overnight while the phone was inactive and supposed to be dozing. Very disappointing so far. Anyone else have any problems?
My update failed several times but that was about he only problems I've faced. After a factory reset everything seems to be working fine. I am able to use my micro SD as internal as well. No other problems at all with what you mentioned. Everything seems to run smoother than it did on lollipop (but that could be as a result of the factory reset).
I'd love the upgrade if it didn't break compatibility with one crucial app. Until the issue of false root positives is addressed, I'm sticking to lollipop.
my wife's phone updated first try, didn't even feel the need to factory reset it after it came up, so far buttery smooth and better battery life, i think like 1 % over night sitting there and moderate use she got a few days out of her phone. so far i'm happy
My Vivo XL updated with no problems. However, i have noticed that it runs slower than before when viewing Netflix or listening to music, even though i only have 2 or 3 other apps opened at the same time. I usually have to free up more RAM to get it to work properly but i never had this problem when the phone was running Lollipop. Can be irritating at times because even some websites will lag or typing text messages can be slow because the lag time is ridiculous.
weatherdude35 said:
My Vivo XL updated with no problems. However, i have noticed that it runs slower than before when viewing Netflix or listening to music, even though i only have 2 or 3 other apps opened at the same time. I usually have to free up more RAM to get it to work properly but i never had this problem when the phone was running Lollipop. Can be irritating at times because even some websites will lag or typing text messages can be slow because the lag time is ridiculous.
Click to expand...
Click to collapse
Back up your things and try a factory reset. Had the same problems but this fixed it.
This was a good updated for me
WiddleyScudds said:
This was a good updated for me
Click to expand...
Click to collapse
Yeah. I'm the OP. After a couple days, the update settled in. Battery life went back to normal, which is to say, stellar. So basically, all good here.
xphyle1971 said:
Yeah. I'm the OP. After a couple days, the update settled in. Battery life went back to normal, which is to say, stellar. So basically, all good here.
Click to expand...
Click to collapse
Extreme mode is also impressive don't know if you've seen it. Do you know if there is root yet? I've attempted king root but it fails and I don't want to brick this phone trying to F with other methods
I'm also running 6.0 and it seems to be working great. Much smoother and better battery life. Does anyone know of a method to root the Vivo XL running 6.0 yet?
Good afternoon guys, I have a problem, to update mi Blu vivo XL to Marshmallow the official BLU site says that my version number should be : BLU_V0030UU_V10. I am a little confused about this version number. That is the number in the Wireless update? I have this Current number in Wireless update BLU_V0030UU_V07_GENERIC_5.1_20160126-1033, but when I have tried to check for updates I can't install nothing, this message appears " Your system was damaged, wireless update is disabled". I don't know what to do, I can't install the update via Wireless update, Is there any other method like manually transfer a file? If it is possible, where can I find the file and what is the file name?
adaeda said:
Good afternoon guys, I have a problem, to update mi Blu vivo XL to Marshmallow the official BLU site says that my version number should be : BLU_V0030UU_V10. I am a little confused about this version number. That is the number in the Wireless update? I have this Current number in Wireless update BLU_V0030UU_V07_GENERIC_5.1_20160126-1033, but when I have tried to check for updates I can't install nothing, this message appears " Your system was damaged, wireless update is disabled". I don't know what to do, I can't install the update via Wireless update, Is there any other method like manually transfer a file? If it is possible, where can I find the file and what is the file name?
Click to expand...
Click to collapse
I also have this issue. probably because of being rooted. However even I restored original ROM backup and original recovery, I still got such information and cannot do OTA update.
it works correctly , the system is smooth and everything is fine , maybe You a have a rooted device try reflashing and redownload the update
adaeda said:
Good afternoon guys, I have a problem, to update mi Blu vivo XL to Marshmallow the official BLU site says that my version number should be : BLU_V0030UU_V10. I am a little confused about this version number. That is the number in the Wireless update? I have this Current number in Wireless update BLU_V0030UU_V07_GENERIC_5.1_20160126-1033, but when I have tried to check for updates I can't install nothing, this message appears " Your system was damaged, wireless update is disabled". I don't know what to do, I can't install the update via Wireless update, Is there any other method like manually transfer a file? If it is possible, where can I find the file and what is the file name?
Click to expand...
Click to collapse
Same here, my android 6.0 version was v07. Oddly enough, the first OTA update is v10. But then the next OTA update took the label back to V07. I reverted back to android 5.1 stock rom, since that was the only way I could get TWRP to load.
How can I go back to the lollipop update ???
Pls I need you guys to help me
I'm using BLU vivo XL, I flashed my phone through stock recovery and I wiped cache & format the phone then rebooted the phone, ever since then its been writing invalid imei, I checked the baseband and it's not showing anymore, I've tried to fix this but no way, I later downloaded the stock ROM and reflashed the phone still its showing invalid imei, I wanted to download Gionee S plus stock firmware but dunno if it's gonna fix the problem, pls I need guys to guide me on how best to fix this issue, its been two weeks + now, God bless.
someone share marshmallow for vivo xl (blu vivo xl v0030uu)
I have two (identical) X4 1900-1 Android One phones , both were rooted with Magisk patched boot image on PPWS29.69-39-6-2. I was able to restore boot image with Magisk Manager on one and the January 1 PPWS29.69-39-6-4 OTA update completed successfully, I reinstalled Magisk per tutorial, root is present and Safetynet passed. The other one became stuck in a kind of updating loop for this OTA prior to restoring the image with Magisk, the update failed on "Step 3 of 6", then starts all over again, ad infinitum, causing battery drain and slowdown. It started this before I restored the boot image with Magisk but fail is continuing since doing so and after a reboot. Automatic updates were turned off in Developer Options, but it still tried to install the update before notifying me that it was available. One difference after restoring boot image with Magisk is that the phone is no longer showing the update progress page--when you tap System Updates the CHecking for Updates flashes briefly and then a toast says Software Update Unsuccessful. That message comes up every few seconds.
My past experience with failed OTA updates on other devices has been the update process stops with one failed update, never tries again and I had to flash manually. Wondering about the best way to address this issue is. One of these phones is my "backup" device, so I have some wiggle room on what to do. Should I (a) flash stock back on the problem phone and let it go through the several security updates, or could I possibly restore a TWRP backup from the updated phone on the problem one? I did a similar restore years ago from one Moto XT926 to another and it worked, but I believe the restored phone might have acquired the serial # of the donor.
I took logcats before and after unrooting, but had trouble uploading one of them. I'll try again.
I spoke a little too soon on the one that "successfully" updated. It is unable to complete phone calls with the same SIM that works in the one that keeps giving the failed update message. Calls just end as soon as send is pressed, or hang trying to connect. In Settings it shows the correct phone number etc., network settings are same as the working phone and this one worked with this SIM a few weeks ago. Some problems connecting to computer visa wifi as well. Beginning to wonder if this is a bad update? Could really use some help here as I don't have a fully functional phone now.
Turns out the "successfully" updated phone is pretty borked. Lots of strange behavior and black screen freezes. The modem/radio seem to have major problems. With no sim card in the phone, the LTE icon shows and indicates signal, but no connectivity. Freezes and blank screens when I hop around in Settings. Wifi connect is wonky. And no phone connectivity with SIM. Looking like I'm gonna have to go back to stock with PPWS29.69-39-6-2, the latest full FW I have.
Has anyone out there had problems with this OTA?
Where can I find the log file from the OTA update, to try and see what went bad?
On the "failed" phone, I was able to find the url for the OTA update (Blur_Version.29.461.4-29.481.10.payton_fi.google_fi.en.US.zip -- PPWS29.69-39-6-4) on the logcat and download it. I've uploaded it to Drive and here is the link is below if anyone needs it. There are lot of error and suspicious messages in one of the logcats from the failed one but interpreting them meaningfully is above my paygrade. I've attached another log to this post. Can someone tell me how to stop the endless updater loop until I can fix the other phone? I am unsure what app/service to disable. I read somewhere there is a way to delay updates on Pie, but it doesn't appear to be a toggle anywhere in Settings.
This is the Android One/Google Fi variant XT1900-1. Flash at own risk!
https://drive.google.com/open?id=151TRLKfmlROCT6f--U4PWRPqmkFyD0T9
The option to force updates is in Developer Options about 10 lines down.
Apparently it defaults to ON.
I have not tested that this would prevent updates since I leave it on, since I want updates.
Force Updates
KrisM22 said:
The option to force updates is in Developer Options about 10 lines down.
Apparently it defaults to ON.
I have not tested that this would prevent updates since I leave it on, since I want updates.
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Click to collapse
Thanks , however that option was turned OFF in Developer Options. Update still forced itself on both phones.
Oh well! It's all google's fault!
Back to stock working so far
KrisM22 said:
Oh well! It's all google's fault!
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Appears so. Keep reading.
I flashed stock PPWS29.69-39-6-2 and so far things seem to be working--phone, data, wifi.
I'll give a full update on functionality and de-borking when the thing's finished its updates and app installs.
I did notice that in device setup, in the Google Terms the last item "Install updates and apps", states "This device may automatically download and install updates and apps from Google and your device manufacturer...." and there is no on/off toggle!!!! You are forced to accept this "setting", the only option is "Accept"!
Thanks again Google.
I suppose this means that the Developer Options setting is moot.
I would be interested to know if this "(it's not a bug it's a) Feature" is present in Oreo builds?
Remember that google doesn't write android so we can modify it - in fact, google goes WAY out of its way to prevent that - that is why there are so many releases of things like Majisk - google keeps blocking them.
Only a tiny tiny fraction of Moto X4 users attempt any modification of their phones.
You might succeed because you have not yet flashed a custom ROM and thus changed the bootloader and file system from the stock OTA'ed Pie setup. Those that have cannot return. Apparently ever.
KrisM22, would you say that the X4 is a less suitable device than others for rooting? And BTW appreciate your noob warnings, only wish they had appeared sooner. I had already rooted these earlier.
As a matter of practice, I never flash custom ROM or recovery on devices until after they've reached end of OEM support. Actually with the ability to boot TWRP via fastboot I don't see any advantage to installing it but numerous disadvantages. I have unlocked and rooted all my (unlockable) devices, but I may rethink that in light of these recent Android changes. For my next phone I would probably choose a more mod-friendly OEM, if such exists. One+ maybe?
a) you're welcome
b) don't mod this X4 in any way if you are OTA upgraded to Pie.
You might have been able to modify it if it was still on 7 or 8 but I have no idea what the devs are using for
1) bootloader
2)file structiure.
I think, if you have to root, go back to something like a G3, where the bootloader didn't change and the file structure didn't change. Even the Z play had probs around the Oreo bootloader change, but we still could use rsdlite to get back from most disasters.
iow, think pre/pre Treble in any form. It may be, in a couple more years, when Treble has stabilized, that we can get away with modifying things, but on a current phone I would avoid it, UNLESS others have already successfully/repeatedly done it.
I also feel that most of the reason for flashing a custom ROM are gone. People get there, spend a lot of time playing with updates and releases, and eventually go back to stock. There are always a few exceptions, but... As to the various reasons for "needing" root, I feel there are always alternatives. I use Block This! to keep ads out of Brave, BBC app, and APNews app. While there are occasions like can't-edit-build prop, I find I can live without it. It is an adjustment of attitude/expectation. Yes, I have had tons of fun and wasted tons of hours playing with my past phones, it happens I haven't missed it with this one, especially since the sec updates are so recent - I don't worry until it's a year or 2 past.
Once the X4 is on Pie stock, do not modify it in any way.
As to other phones, yes, if you really have to modify it, search the wealth of info that is XDA until you have found a phone that folks have been able to repeatedly get back to stock - be on the lookout for a trail of endless posts about bricked phones and blank flash stuff - a sure sign to avoid it. - This forum is littered with them!
If you have modified a phone: BEFORE taking an OTA, flash phone with latest stock, then let it take the OTA. I had to modify that - I have no idea if you can flash this thing once it is on Pie.
I also feel that most of the reason for flashing a custom ROM are gone.
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I agree, especially for current devices that are still supported. I'll leave these stock at least until that ends. I actually though it had already reached EOS, so I was caught with my pants down. That said, these phones ran just as well stock/rooted as all of their predecessors I have owned, and as well as when unrooted--until the update fail happened. I may root one if I decide to keep using it beyond EOS. And it's true that most custom ROMs are rarely as smooth and reliable as factory.
Yes, I have had tons of fun and wasted tons of hours playing with my past phones
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True Dat! But, a hobby is a hobby, and not everything hobbyists do in any field turns out stellar. One reason I always try to have have a decent running backup phone if I mess with a daily driver.
With an EOS device, the risk of a bad outcome is to a large degree mitgated by the greatly diminished value of the device. I have a Moto X 2015 Clark that I've been playing with Randomblame's LOS16 builds on, and it is very usable. Too bad that phone never had good battery life, I liked everything else about it. Might as well keep it rather than sell it for the maybe 50 bucks it might bring. Hell, I only cut my last XT926 loose early last year!
Everything's looking good. After flashing back to stock PPWS29.69-39-6-2, Phone updated OTA to PPWS29.69-39-6-4 and everything appears to be working well. So far no bad residue from past rooting etc.
redwoodie said:
Everything's looking good. After flashing back to stock PPWS29.69-39-6-2, Phone updated OTA to PPWS29.69-39-6-4 and everything appears to be working well. So far no bad residue from past rooting etc.
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EXCELLENT!!! Great to hear!
Yes, always have a backup!!!
EOS: I was surprised by this update and am now guessing that we might even get one in Mar or Apr. We'll just have to see if that includes 10. But to me a phone is not really "EOS" until maybe a year or 2 after it stops getting updates. I haven't heard of anyone getting hacked. On any phone.
Great!!!
If you are willing, could you do a couple things:
Go to first post edit, go advanced and mark thread as SOLVED.
add a post about how you did it:
1) disclaimer: "Do at your own risk. I am not responsible for anything." or some such!
2. a sentence or 2 about how you did the flash.
3. attach a copy of the bat file you used for the flash.
I think only works if you haven't changed bootloader or file system - NO custom ROM.
Thanks!
Post issue solved etc.
I will happily do that once I've gotten the second X4 straightened out, at that point I'll feel confident it is really "solved".. Probably next week at soonest, I have a minor medical procedure today. I didn't use a .bat file, I fastboot flashed each .img, erase and sparsechunk the old school way. There was a flashall.bat I found on XDA but it was for Oreo builds, had a couple lines in it I was unsure about, and wasn't comfortable modifying it.
Many thanks! Hope all goes well with that today!
If you could provide a log, or list of commands used, that would help!
Update on flashing 2nd X4 back to stock...Flashed PPWS29.69-39-6-2 twice same results: I have wifi/LTE connectivity issues, the wifi constantly connects and disconnects and phone/LTE tries and fails.
There are a couple of threads that discuss similar probles with the X4 and offer various solutions. I may try those, or going back to original Moto Pie ROM or an intermediate build. I also was able to grab the latest Jan. 1 update ROM and that's another option.
The odd thing about this flash is that everything about the phone state was 100% identical to the other X4 that I successfully restored via exact same methods. It would appear that "your mileage may vary" applies. I'll update again when I have new info.
redwoodie said:
Update on flashing 2nd X4 back to stock...Flashed PPWS29.69-39-6-2 twice same results: I have wifi/LTE connectivity issues, the wifi constantly connects and disconnects and phone/LTE tries and fails.
There are a couple of threads that discuss similar probles with the X4 and offer various solutions. I may try those, or going back to original Moto Pie ROM or an intermediate build. I also was able to grab the latest Jan. 1 update ROM and that's another option.
The odd thing about this flash is that everything about the phone state was 100% identical to the other X4 that I successfully restored via exact same methods. It would appear that "your mileage may vary" applies. I'll update again when I have new info.
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Click to collapse
Thanks. modem problems? Dunno... Keep us posted! Thanks!
Are your two One fi, or regular - I bet the motherboards on the two are different, thus the different result.
Both One/Fi. Same baseband versionon both.
Just re-flashed NON-HLOS.bin ad fsg.mbn, same results.
I'm a little baffled by the script commands that follow these flashes to "erase modemst1/t2". One user on this thread claimed omitting (commenting out) those erase commands cured the problem https://forum.xda-developers.com/moto-x4/how-to/android-one-xt1900-1-wifi-sim-stock-t3941837.
I tried the modem flash mentioned above with out the erase commands. No change.
Another suggests:
My XT1900-7 had lost its IMEIs and Wifi connections, even after factory reset.
The solution:
Get XT1900-1_PAYTON_FI_9.0_PPWS29.69-39-2-4_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip from lolinet
if you are booting from slot _b, then go to fastboot and flash modem from this FI ROM:
Code:
fastboot flash modem_b NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot reboot
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Thinking about flashing back to original stock Pie 29.69-26, or the latest 29.69-39-6-4.