Got the DT2 a few weeks ago, and have been having trouble with the SD Card slot. I have a 128GB microSD SDXC card, that I took out of my Samsung S5, which was working perfectly, and put it into the DT2, and got an error of "Card damaged. Try reformatting."
I took the card out, put it into an SD card adapter, and there was all my information. Then I put it back into the S5, and the phone was able to read the card.
Just for curiosity, I backed up everything on the card to my computer, reformatted it, using the exFAT file system, and put the card back in the phone.
DT2 was then able to read the card. Took the card back out of the phone, as it does not have the USB External Storage setting anymore, and started reloading the card. I took the card out every 10GB or so (total of 103GB on the card) and right around 60GB or so, I got that same ""Card damaged. Try reformatting." error.
Same steps repeated with a brand new 128gb
I performed a full factory reset on the phone, and still had the same issue.
Contacted Motorola and got a replacement phone. Same issue. (sent the replacement back, as I had an issue with the microphone.)
I tried loading directly through the phone, not using an SD Card adapter, and that worked, but only until about 59-60gb of data, and at an extremely slow transfer rate. Did it with both cards.
Might it be the OS? I have asked around, and no one else seems to be having this problem...
Any ideas? Thanks.
You should probably post in the Droid Turbo 2 forum.
Motorola Droid Turbo 2
http://forum.xda-developers.com/droid-turbo-2
bravomike101abn said:
Got the DT2 a few weeks ago, and have been having trouble with the SD Card slot. I have a 128GB microSD SDXC card, that I took out of my Samsung S5, which was working perfectly, and put it into the DT2, and got an error of "Card damaged. Try reformatting."
I took the card out, put it into an SD card adapter, and there was all my information. Then I put it back into the S5, and the phone was able to read the card.
Just for curiosity, I backed up everything on the card to my computer, reformatted it, using the exFAT file system, and put the card back in the phone.
DT2 was then able to read the card. Took the card back out of the phone, as it does not have the USB External Storage setting anymore, and started reloading the card. I took the card out every 10GB or so (total of 103GB on the card) and right around 60GB or so, I got that same ""Card damaged. Try reformatting." error.
Same steps repeated with a brand new 128gb
I performed a full factory reset on the phone, and still had the same issue.
Contacted Motorola and got a replacement phone. Same issue. (sent the replacement back, as I had an issue with the microphone.)
I tried loading directly through the phone, not using an SD Card adapter, and that worked, but only until about 59-60gb of data, and at an extremely slow transfer rate. Did it with both cards.
Might it be the OS? I have asked around, and no one else seems to be having this problem...
Any ideas? Thanks.
Click to expand...
Click to collapse
I also got sd card damage in my DT2, my card is 1 tb.
I'm still looking for solution.
bravomike101abn said:
Got the DT2 a few weeks ago, and have been having trouble with the SD Card slot. an SD Card adapter, and that worked, but only until about 59-60gb of data, and at an extremely slow transfer rate. Did it with both cards.
...
Any ideas? Thanks.
Click to expand...
Click to collapse
Hey, you might have better luck in the turbo 2 forums. This is the xt1254 (Verizon Droid Turbo) forum.
I have a Verizon Droid turbo 2 and am having that exact same problem. I wonder if there's an issue with such a large capacity sd card...?
Please read the previous replies to this thread, before posting. Twice before it has been stated that this question is in the wrong sub-forum.
Every so often I get an error saying the sd card is corrupt or not working or something, and photos or music on the card will not open. After a hard reset, it works fine. Is this common? The card is basically brand new but I suppose it could be that.
So I am having a lot of things acting weird. Apps not working, sd card failure... I need to do a hard reset about once a day now. It is becoming a little frustrating. Any suggestions?
So I opened up the sd and sim tray, took out the cards and put them back in. Seemed to fix the problem for a number of days. This morning I had the failure again and I opened the tray and I noticed that the SD was a little off... does anyone else have this problem? Of the card moving around? Any idea how to fix it?
I may just have a bad sd card, now that I think about it.
Thank you because now i know i am not the only one with this problem!
SerraSilverio said:
Thank you because now i know i am not the only one with this problem!
Click to expand...
Click to collapse
Hey actually I got a new sd card and it has ZERO problems now. Taking the card in and out was only a temperary fix. i think the real problem was a bad chip. I had the PNY 128gb one ($30) and now I am using the SanDisk 128gb one ($40). I would only buy SanDisk from now on.
jibbbyy said:
Hey actually I got a new sd card and it has ZERO problems now. Taking the card in and out was only a temperary fix. i think the real problem was a bad chip. I had the PNY 128gb one ($30) and now I am using the SanDisk 128gb one ($40). I would only buy SanDisk from now on.
Click to expand...
Click to collapse
Unlucky many people have the same problem and no, your sd card is good... there is something wrong with the hardware or software of the huwawei..
I'm having the same problem with my Huawei P9 lite, both the phone and the SD card Kingston32GB are new, i even bought another SD card because i thought the first one was bad, but the problem persist. I haven't found a solution yet.
I have the same problem. I do not think it is specific to the card. I think the card is dislodged and moves around in the card tray and thus gives the issues.
I wanted to but a new card as well, but think this will not solve the issues. I will try sticking the card in the slot somehow to see if that solves things....
I've had my P9 Lite for a month now, and I've only started getting the SD Card corrupt error since last night. Unmounting, and mounting it again fixed it briefly, but then I got the error again while trying to take a photo about an hour ago. I've just formatted the SD card to see if it will fix the problem. I'm hoping for the best.
Have any of you fixed the issue successfully?
I get this when I copy a large files to the microSD card, movies for example (1080P FLAC 4GB each or something). It still works fine though.
miz_pimp said:
I've had my P9 Lite for a month now, and I've only started getting the SD Card corrupt error since last night. Unmounting, and mounting it again fixed it briefly, but then I got the error again while trying to take a photo about an hour ago. I've just formatted the SD card to see if it will fix the problem. I'm hoping for the best.
Have any of you fixed the issue successfully?
Click to expand...
Click to collapse
Just an update: My SD card gave in completely last night! :crying: It worked fine after formatting, without any errors, until it just stopped working, so I lost a few days of pictures. Anyway, the SD card isn't even being read in my laptop, so it's definitely a goner. I'm currently using a different memory card, to make sure that the same doesn't happen to that one, to make sure it's not my device corrupting the cards.
miz_pimp said:
Just an update: My SD card gave in completely last night! :crying: It worked fine after formatting, without any errors, until it just stopped working, so I lost a few days of pictures. Anyway, the SD card isn't even being read in my laptop, so it's definitely a goner. I'm currently using a different memory card, to make sure that the same doesn't happen to that one, to make sure it's not my device corrupting the cards.
Click to expand...
Click to collapse
Sounds a lot like my issues.
After having the phone P9 lite for about half a year, i'm on my second sd card.
2 weeks ago, i had the message it was bad once or twice, but now my phone is acting weird. A few apps (Twitter, netflix, pokemon go) will just start and close instantly sometimes. Apps will just crash. And everytime i reboot my phone, all that has happened after the 6th of July is nowhere to be found on my SD card.
It took me a few days to realize I might have some problems.
But reading this thread i might invest in a new sd card before doing a factory reset.
Problem is from bad quality sd card not from the phone,exactly like u are connect usb flash to your computer,if sometimes u have problem with the usb flash ,u should blame the usb flash not your computer.your phone is just a reader,try to buy good quality sd card
Grubleddim said:
Sounds a lot like my issues.
After having the phone P9 lite for about half a year, i'm on my second sd card.
2 weeks ago, i had the message it was bad once or twice, but now my phone is acting weird. A few apps (Twitter, netflix, pokemon go) will just start and close instantly sometimes. Apps will just crash. And everytime i reboot my phone, all that has happened after the 6th of July is nowhere to be found on my SD card.
It took me a few days to realize I might have some problems.
But reading this thread i might invest in a new sd card before doing a factory reset.
Click to expand...
Click to collapse
Did the same thing happen to your first SD card? I actually only started getting the issue when I updated to Nougat. I noticed that when I reboot my phone, just before it switches off, I see the notification that the SD card was removed abruptly, so I think it could have something to do with the software that doesn't safely eject the SD card before the device restarts or shuts down. I might be wrong though, but it's just a theory. I don't restart my device too often, but when I sometimes insert my SD card into my card reader, I get a prompt to say my SD has errors, and needs to be scanned.
spring80 said:
Problem is from bad quality sd card not from the phone,exactly like u are connect usb flash to your computer,if sometimes u have problem with the usb flash ,u should blame the usb flash not your computer.your phone is just a reader,try to buy good quality sd card
Click to expand...
Click to collapse
I had a Kingston one, something i consider good quality.
But you make a valid point and i'm currently looking around for a new one.
It seems that for now my problems are solved by an old one i had lying around.
Saw SanDisk being promoted.
miz_pimp said:
Did the same thing happen to your first SD card? I actually only started getting the issue when I updated to Nougat. I noticed that when I reboot my phone, just before it switches off, I see the notification that the SD card was removed abruptly, so I think it could have something to do with the software that doesn't safely eject the SD card before the device restarts or shuts down. I might be wrong though, but it's just a theory. I don't restart my device too often, but when I sometimes insert my SD card into my card reader, I get a prompt to say my SD has errors, and needs to be scanned.
Click to expand...
Click to collapse
No, it behaved quite differently. That escalated from one of two error messages in a week to multiple errors daily.
And it was really corrupted, couldn't format it on the pc or anything.
But how is your current card behaving? All is well?
Grubleddim said:
I had a Kingston one, something i consider good quality.
But you make a valid point and i'm currently looking around for a new one.
It seems that for now my problems are solved by an old one i had lying around.
Saw SanDisk being promoted.
No, it behaved quite differently. That escalated from one of two error messages in a week to multiple errors daily.
And it was really corrupted, couldn't format it on the pc or anything.
But how is your current card behaving? All is well?
Click to expand...
Click to collapse
I had a 32GB (Class 4) Kingston SD card as well, which is one of the brands Huawei recommends to do software updates with. I had that card for 4 years, if I remember correctly, and I've used it with 3 devices, including my P9 Lite, which was the only device it gave problems in (only after updating to Nougat).
At the moment it's still behaving. I got a 32GB Class 10 Sandisk a week or two after my previous post, and so far it's fine. Like I said earlier, when I put my SD card into my card reader, I get an error message to scan my SD card, which means my device doesn't eject my card correctly, before rebooting. I still believe it is either an issue with Nougat, or EMUI 5.0. Again, this is my theory, according to my personal experience.
miz_pimp said:
I had a 32GB (Class 4) Kingston SD card as well, which is one of the brands Huawei recommends to do software updates with. I had that card for 4 years, if I remember correctly, and I've used it with 3 devices, including my P9 Lite, which was the only device it gave problems in (only after updating to Nougat).
At the moment it's still behaving. I got a 32GB Class 10 Sandisk a week or two after my previous post, and so far it's fine. Like I said earlier, when I put my SD card into my card reader, I get an error message to scan my SD card, which means my device doesn't eject my card correctly, before rebooting. I still believe it is either an issue with Nougat, or EMUI 5.0. Again, this is my theory, according to my personal experience.
Click to expand...
Click to collapse
For me the problem also seems to be solved in the mean time with a new sd card.
Don't know if i like your theory though, since it would mean it is just a matter of time.
On the other hand, google does not show that many complaints......
Time will tell I guess.
Grubleddim said:
For me the problem also seems to be solved in the mean time with a new sd card.
Don't know if i like your theory though, since it would mean it is just a matter of time.
On the other hand, google does not show that many complaints......
Time will tell I guess.
Click to expand...
Click to collapse
I don't like my theory either, lol, but today when I was taking photos, I tried viewing the photos within the camera app, but it took a while to load them, and my gallery app stopped responding. I'm hoping it doesn't have anything to do with the SD card though, but I can't help being sceptical.
Sent from my HUAWEI VNS-L31 using Tapatalk
July 21st
I changed from Samsung to Sandisk, yesterday after os update same thing. Took out the card, apps default to internal storage and works. Reseller is no help say it's virus. I am sorry I gave up my Samsung edge. May be should have bought iPhone if only working wit internal storage.
I have an expensive SanDisk card and it's worked fine for over a year, just started happening to me too now though...
Here's the story and info.
I got the Blu R1 HD (prime special) went down to Target and bought thier DANE 64GB CL10 MicroSD for $20. Plugged it in and formatted it as internal storage. (A cautionary not then said, "if formatted as internal memory SD card will ONLY work in this device) I chose, who cares and continued.
Worked great for a day or two ... but then it happened ... it went missing! All the apps and data was gone. A notification popped up and said, "Transcendent SD card missing. reinsert this device". I did as the all knowing phone asked but to no avail, it wouldn't recognize it.
I rebooted the phone and a massage popped up saying "system properties not responding. Wait or Quit" I've tried both options, doesn't seem to make a difference.
I tried reformatting it in the phone and it wouldn't unmount. Tried on our computers (both pc and Mac) and neither computers were allowed access to the sd card to reformat it.
I then returned the sd card thinking that it might be flawed, got another one from Target and it worked great ... for about two weeks... Then went missing.
Did everything mentioned above. Got the new one and it worked for 4 weeks, thought my problems were over ... then the SD card ran away again and is now currently missing. The phone does not recognize that there is a sd card when looking for it in a file explorer. In settings it says the sd card is corrupted.
Is my phone messed up? I'd it the brand of SD card? Is there a way to make the phone recognize the sd card?
Please help me find my missing sd card.
Same problem, SD Card is showing as corrupted. I have it installed as internal storage and have for over a month with no problems. SD is a Patriot LX 64gb. I haven't changed anything on the phone. I have not fine anything but reseat the SD. Any help is massively appreciated!
Maybe the problem is using a 64GB MicroSD Card. The phone specs say it's supports up to 32GB only.
ytsejam1138 said:
Maybe the problem is using a 64GB MicroSD Card. The phone specs say it's supports up to 32GB only.
Click to expand...
Click to collapse
That is incorrect it supports 64GB SD, many report success with 128GB cards, so I doubt its an issue with size...
RainbowMagicMarker said:
Same problem, SD Card is showing as corrupted. I have it installed as internal storage and have for over a month with no problems. SD is a Patriot LX 64gb. I haven't changed anything on the phone. I have not fine anything but reseat the SD. Any help is massively appreciated!
Click to expand...
Click to collapse
Is good to know I'm not the only one!
Have you been able to reformat the sd card? Or will it not allow you to do so?
Allron said:
Is good to know I'm not the only one!
Have you been able to reformat the sd card? Or will it not allow you to do so?
Click to expand...
Click to collapse
I have not tried, I'm clinging to hope I might be able to salvage my pictures.
Allron said:
Is good to know I'm not the only one!
Have you been able to reformat the sd card? Or will it not allow you to do so?
Click to expand...
Click to collapse
Okay I caved and tried to reformat it, and all it does is fail, or drops off half-way as though I had removed the card. If I try to put the card in my computer or any other device it just straight doesn't exist, doesn't even say it isn't compatible or anything, just straight doesn't exist. Think the card is just bad, gonna return it and get a new one, will see what happens.
I have had a SANDISK Micro SDXC UHS-1 64GB CARD in mine for almost 5 months now and no issues.
I see I'm not the only one with this issue, although mine is a little different... I got a generic 128gb card and plugged it in, has been issue free for months... BUT, lately and for what seems like no apparent reason, the card guess missing... Rebooting the phone sees the card again with all apps and photos intact. It could be weeks/days/hours/minutes before it happens again... Shortest turn around - about 10 minutes. Longest - about 2 weeks... Haven't tried plugging the card directly into my computer yet, but when it is mounted on the phone it works fine (until it goes missing). Thought maybe it was because it was a cheap card...
I put a brand new Samsung Evo SD card into my phone it worked perfectly for about a week and it just stopped working I thought it was my tray so I took it out messed with it put it back i did that a few times and nothing so I put another SD card in one from SanDisk and it's working any idea what could of happened and could I get my files off of it still
Plug it into a PC with a sd card reader and run some software diagnostics on it that way
Are you using the Spotify app? I've had some problems in the past and I believe Spotify causes the problem.
Nope not using the Spotify app and il try putting it in my pc when I get home
BlUeChAoTiC said:
I put a brand new Samsung Evo SD card into my phone it worked perfectly for about a week and it just stopped working I thought it was my tray so I took it out messed with it put it back i did that a few times and nothing so I put another SD card in one from SanDisk and it's working any idea what could of happened and could I get my files off of it still
Click to expand...
Click to collapse
Is it a legit card how much was it and where from . there's some dodgy cards out there
It's a legit Samsung SD card bought off Newegg I plugged it into my laptop and nothing it's like the SD card is just dead
Cards do fail. They have a guarantee, contact Samsung and they will replace it