Android 6.0 update, messed up my phone - Infinix HOT 2

Just got an update to Android 6.0 .. Lost my files and can't connect via USB , also it seems like it interfered with the proximity sensor, any help please or u give us another update to fix the problem?

Factory reset will solve the problem, it happened to me

Will it still have Android 6.0??????
Mysteryagr said:
Factory reset will solve the problem, it happened to me
Click to expand...
Click to collapse
Will it have Android 6.0 still??

Android 6.0 update really messed up my phone
After updating my phone with android 6.0, I lost my files, photos and some contacts. Other applications such as outlook, true caller.
What is the solution to this?

waltkib said:
After updating my phone with android 6.0, I lost my files, photos and some contacts. Other applications such as outlook, true caller.
What is the solution to this?
Click to expand...
Click to collapse
Happened to me too. My pictures and audio files are missing though the space they occupied is still taken in the internal storage.
Can anyone please tell me how to retrieve them?

Infinix's 5.1.1 has a half-hearted multiuser feature. they fix it in 6.0, and the fix further create this stupid problem.
sdcard is only a link, a shortcut, and the real location which the shortcut pointed got moved.
it is originally in /data/media in 5.1.1, move to /data/media/0 in 6.0. only the link moved, not the content, so you will not see them. you need root to move them to the right place.

Related

lost pictures

im on 4.4 stock, non rooted, i deleted some pictures in the gallery app by accident. is there anything i can do to get themh as back? all the apps such as disk digger are for rooted phones. i am extremely confused when it comes to rooting 4.4 and i know you have to revert back to 4.2.2 and im afraid that will overwrite that data. without usb mass storage mode, i cant do a scan on the computer. please help.
jra89027 said:
im on 4.4 stock, non rooted, i deleted some pictures in the gallery app by accident. is there anything i can do to get themh as back? all the apps such as disk digger are for rooted phones. i am extremely confused when it comes to rooting 4.4 and i know you have to revert back to 4.2.2 and im afraid that will overwrite that data. without usb mass storage mode, i cant do a scan on the computer. please help.
Click to expand...
Click to collapse
Chances are, they are probably gone forever. BUT, you could try these apps:
hxxps://play.google.com/store/apps/details?id=com.bero.sdrescan
hxxps://play.google.com/store/apps/details?id=com.baloota.dumpster
I've seen reports of lost pictures coming back after a rescan. You could also check the .thumbnails folder to see if they are there, but they won't be the full-res photos from your camera folder. another spot to check is /sdcard/DCIM/Camera/cache. Do this on your computer or with a file browser on your phone such as Astro. Helium is a good app that doesn't require root to back up your stuff. I'd recommend using a backup program and set up an online storage solution using google+ or dropbox to automatically upload new photos you take.
A last resort, you could try using your PC to recover them as well using hxxp://www.recovering-deleted-files.net/android-data-recovery. I haven't used this myself and don't know if it's free or not, but there's a youtube video out there showing how it works. There's also another program called Recuva that you could try.
Best of luck. Let us know how it goes.

[Q] Gallery keeps crashing

So after rooting my phone, my gallery has been crashing every time I try to open it.
I rooted with this:
http://forum.xda-developers.com/showthread.php?t=2709701
I tried clearing the data and clearing the cache and it didn't work.
I tried going in from my computer and copying out the data and deleting it so that I can restart with a new DCIM folder, but it's written protected... =/
Ideas anyone?
How do you mean password protected? Never seen that on an Android folder. Shouldnt you just remove this lock to help your app?
Uberharm said:
How do you mean password protected? Never seen that on an Android folder. Shouldnt you just remove this lock to help your app?
Click to expand...
Click to collapse
Sorry didn't mean to say password protected. I misspoke and meant to say written protection. I can't delete the files or edit it, but I can copy it.
Ok So it's slightly different from flashing a phone like my galaxy S2 I9100.
On my phone I should flash a ROM and a .zip package of gapps (google apps) among which is the gallery app.
Since you don't have to flash such a package I wonder whether you came from a KK ROM.
You said you rooted it like this. So I assume you came from stock KK ROM which comes with your AT&T Note 3, which should be no fine. But you can check that though.
Further ideas;
it could be a corrupt file somewhere on your device. You're gallery app will try to show it or make a thumbnail out of something which will result in a crash. For this you can try other gallery apps (I liked quickpic) and see if they crash.
Maybe you can unprotect the folder/files simply by:
http://www.ehow.com/how_5059293_rid-write-protection-file.html
On this thread it appeared to be an old SD card so that could be the problem as well.
Uberharm said:
Ok So it's slightly different from flashing a phone like my galaxy S2 I9100.
On my phone I should flash a ROM and a .zip package of gapps (google apps) among which is the gallery app.
Since you don't have to flash such a package I wonder whether you came from a KK ROM.
You said you rooted it like this. So I assume you came from stock KK ROM which comes with your AT&T Note 3, which should be no fine. But you can check that though.
Further ideas;
it could be a corrupt file somewhere on your device. You're gallery app will try to show it or make a thumbnail out of something which will result in a crash. For this you can try other gallery apps (I liked quickpic) and see if they crash.
Maybe you can unprotect the folder/files simply by:
http://www.ehow.com/how_5059293_rid-write-protection-file.html
On this thread it appeared to be an old SD card so that could be the problem as well.
Click to expand...
Click to collapse
Lol sorry for the misunderstanding. Just to clarify, yes I flashed it with the KK ROM: http://forum.xda-developers.com/showthread.php?t=2709701
and rooted with this: http://forum.xda-developers.com/showthread.php?t=2783157
Yeah I've tried to unprotect it, but the options were grayed out. It won't let me click on them or unclick them.
When I access my DCIM folder it looks like this. The folder would contain my pictures and a bunch of other files that I don't recognize. I'm not sure whether it was from the ROM or the root.....
and with Quickpic it worked... ish~ I was able to open the app with a long loading time...and it also contains the other files that I don't recognize as well....
ugh i ended up just reformatting my SD card, i just wanted to get rid of the problem.
oh well. thanks for the help really appreciate it.

Recovering deleted pictures

I accidentally deleted some pictures off of my ATT s6. I thought it would be easy to recover the pictures, but that does not seem to be the case. My phone has 5.0.2 android with a baseband version ending in OF4. The kernel is Aug 5th 2015. Based on my research it appears that my phone is currently unrootable? And root privileges are needed by any android app to recover the pictures? I also tried a windows app Wondershare Dr. phone for android, although it doesn't seem to recognize my phone. Any solutions? I know that I am running out of time since the pictures will be gone forever if the memory if used by other files. Thanks in advance!
zmijewski said:
I accidentally deleted some pictures off of my ATT s6. I thought it would be easy to recover the pictures, but that does not seem to be the case. My phone has 5.0.2 android with a baseband version ending in OF4. The kernel is Aug 5th 2015. Based on my research it appears that my phone is currently unrootable? And root privileges are needed by any android app to recover the pictures? I also tried a windows app Wondershare Dr. phone for android, although it doesn't seem to recognize my phone. Any solutions? I know that I am running out of time since the pictures will be gone forever if the memory if used by other files. Thanks in advance!
Click to expand...
Click to collapse
I dont know if this helps. U gotta stop trying to root and try to find away to get it without root
If you connect the phone to your pc via usb, the pc will see the phone as a removable hard drive. You can use hard drive recovery software on the pc to recover the deleted files. I did this to recover files from an sd card that I accidentally deleted. I do not remember which recovery utility that I used.
AoN
Can you post if any of those programs work? I always thought once you delete stuff it is gone. I really dont see how you can recover it but maybe theres a way. Thanks
Unless you use secure delete, most of the time, all that happens is that the address of the data is removed from a table of files to be tracked. The original data is still there. File recovery utilities just look for blocks of data that appear to be connected, and attempt to recover / copy / rename each block to a new (safe) location.

Error - the process com.google.process.gapps has stopped

Hello gentlemen,
I'm back, with a what I hope is a minor issue. I hope someone can help me.
I have the following head unit (Universal Model):
KLD Universal model S07 - RK3181 (quadcore)
800x480 resolution - KK 4.4.4_23072015
MCU version MTCB-KLD2-V2.67 (Jul 09 2015 19:15:51)
Kernal version 3.0.36+ [email protected] #396 (Wed Jul 22 17:40:16 CST 2015)
Build number RK3188-ENG4.4.4 23072015.09:09:11
CPU ARMv7 1.6Ghz (x4)
It is rooted via the factory settings method. But other than that it is pretty much still stock (I added a cooling fan). The only other apps I add where PowerAmp, PowerAmp Toast, Xposed Framework, XposedMTC, and Lucky Patcher (I believe this app fully unlocks the PowerAmp app). I have had no issue with it for the last 7 months.
However, the other day it took a long time to bootup. Now I have some google service errors: "the process com.google.process.gapps has stopped"
I have to keep on clicking "OK" in order for the error pop-ups to close. I have to repeat this several times until all the pop-ups finally stop. Other than that, everything else is working properly. Although I notices that Xposed and PowerAmp Toast do not start (no icons on the top notice bar).
I tried going to Settings/App Manager/Google Service Framework - and then I click Forces Stopped it, Disable, Clear Data, Clear Cache, Enable. Then I reboot, but I still get the same google service errors.
Can someone please help me fix this? Any help will be greatly appreciated.
Thanks,
Galo
PS - One other thing. This is related to the XDA website in general. How can I get rid of that stupid side panel (Analysis & Opinion / More XDA New). It keeps on automatically scolling and gets in the way of reading and typing. It is really annoying. Can someone tell me how to switch this off. Thanks again
Lucky Patcher has a "clear cache" option. Maybe try that? Should force all the Android apps to optimize at boot and maybe fix your issues.
Hello BullGawd,
I already tried that. I also tried going into Settings/App Manager and clearing the cache for Google Services Framework.
I even tried by pressing the small reset botton on the face of the head unit. I am trying to avoid doing a factory reset from the recovery screen.
Has anyone had this issue with this these head units? How did you get this error fixed.
Thanks,
ggee
Hi guys,
My unit is stock. But I think I am just going to flash a newer version of the factory firmware (kitkat 4.4.4). In the old threads there used to be two repositories. One was the huifei-fileserver, and the other was a Google Drive site. Now I only see the huifei-fileserver.
Anyways, I downloaded the latest KLD RK3188 800x480 firmware:
http://huifei.fs-fileserver.de/cont...D 4.4.4/800x480/KLD 800x480 20150820 Factory/
However, it looks like the firmware .img file is made up of two parts. Both are zip files and each one contains a .img file.
-Am I supposed to merge both of these files into one .img file? If so, how do I do this?
-Or am I supposed to put both of these .img files into the root of the sd card (then insert to the gps slot)?
I know how to flash and update the firmware. However, I have only ever seen this process done using one .img file - not two. Can someone please clarify what to do with these two files in order to flash them properly. I do not want to gamble and brick my unit.
Thanks,
ggee
is one an mcu.img file? If so, remote that and only flash update.img
Dave
TT_Vert said:
is one an mcu.img file? If so, remote that and only flash update.img
Click to expand...
Click to collapse
Hello,
The first zip file says Part1 and its 204MB in size. This zip contains one update.img (634MB when extracted). The second zip file says Part2 and its 91MB in size. This zip also contains one update.img (yet it is the same size when extracted - 634MB). This is confusing and should be something easy and straight forward.
I am not sure if both of these files need to be merged. If they are supposed to be merged, how would you do this (what app does this).
-OR-
I am not sure if both update.img files need to be copied to the root of the sd card. However, both files cannot have the same name within the same directory, otherwise one file will overwrite the other. One file name will need to be changed. But I believe once you change the name, the head unit will not recognize it as a firmware image anymore.
Can someone please clarify this.
Thanks,
ggee
ok you need to use winrar first to combine the two. Are you sure these weren't rar files NOT zip files?
Dave
TT_Vert said:
ok you need to use winrar first to combine the two. Are you sure these weren't rar files NOT zip files?
Dave
Click to expand...
Click to collapse
Hello,
Yes, these are winrar files and I also use the winrar software. Sorry, I tend to use the word "zip" when talking about compressed file formats in general. Both files I am speaking about are winrar (Part1 and Part2). And each has an update.img file. How do I combine the files? Is there a special function within winrar?
BTW - do you have any idea about my original problem (google services stopped working)? Since I have not gotten a definitive answer, I was thinking about either doing a factory resetting, or just updating the firmware and mcu. I decided to update and that is why I'm stuck on these two "winrar" files, and how to combine them.
Thanks,
ggee
if you search that is a very common problem. Resetting won't fix it. Open first rar and extract. It will then combine the two into one update.img file.
Dave
TT_Vert said:
if you search that is a very common problem. Resetting won't fix it. Open first rar and extract. It will then combine the two into one update.img file.
Click to expand...
Click to collapse
Hello Dave,
Thanks for pointing this out. I honestly have never had to merge two winrar files together before. I was definitely overthinking this process. I guess this happens when dealing with the more complex issues here, and not wanting to brick the unit. I really appreciate it.
As for my google services problem. I have done several searches on this topic. I do see lots of people asking how to fix it. But I do not see posts answering them back with a fix. The only other answer I was able to search out is on the Old Threat Q&A sticky (Problems and Solutions Found by Users):
http://forum.xda-developers.com/showthread.php?p=56791126#post56791126
This is a very vague answer and does not give much detail. I tried what they mentioned and it does not work for me. I think after the Old Threat was split, the answers are probably scattered around in partial chunks. If you have a the link to an answer/solution to this, I would be greatly appreciative. Otherwise, I am forced to have to update/flash the firmware on an issue that probably could have been easily solved. If it is a very common issue, maybe it should be its own sticky so that people can easily see it.
Thanks again.
ggee
There is no fix but myself and another person did try a bunch of different versions so search for it to find the most stable version.
gguevara said:
Hello Dave,
Thanks for pointing this out. I honestly have never had to merge two winrar files together before. I was definitely overthinking this process. I guess this happens when dealing with the more complex issues here, and not wanting to brick the unit. I really appreciate it.
As for my google services problem. I have done several searches on this topic. I do see lots of people asking how to fix it. But I do not see posts answering them back with a fix. The only other answer I was able to search out is on the Old Threat Q&A sticky (Problems and Solutions Found by Users):
http://forum.xda-developers.com/showthread.php?p=56791126#post56791126
This is a very vague answer and does not give much detail. I tried what they mentioned and it does not work for me. I think after the Old Threat was split, the answers are probably scattered around in partial chunks. If you have a the link to an answer/solution to this, I would be greatly appreciative. Otherwise, I am forced to have to update/flash the firmware on an issue that probably could have been easily solved. If it is a very common issue, maybe it should be its own sticky so that people can easily see it.
Thanks again.
ggee
Click to expand...
Click to collapse
Hi @gguevara,
I have the same problem on my unit (...gapps has stopped popups).
Did you find a solution ?
Thanks
Same here, recently my head unit started giving me this error message and also sygic seems to just freeze up... Haven't quite searched anything yet, but last night managed to root it so will go from there
Sent from my Nexus 6P using XDA-Developers mobile app
vinpee said:
Hi @gguevara,
I have the same problem on my unit (...gapps has stopped popups).
Did you find a solution ?
Thanks
Click to expand...
Click to collapse
sciux said:
Same here, recently my head unit started giving me this error message and also sygic seems to just freeze up... Haven't quite searched anything yet, but last night managed to root it so will go from there
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Hello guys,
Yes. I was able to correct the problem.
All I did was re-flash the stock firmware rom. You can either re-flash your current version (if you have the update.img file for your head unit model). Or you can find the post in the Android Auto forum that lists most of the stock firmware roms. Make sure you select and download the correct one for your head unit type and model. I simply went back to the seller and asked them to send me the latest official stock firmware rom.
If you have certain apps and setting that you want to keep, make sure you make a back up before re-flashing the rom. Otherwise you will have to reinstall the apps and setting. Since I am basically keeping my head unit in a stock status (except for normal root), I just skipped the back up step and re-flashed the rom.
Extract the .zip or .rar of the firmware rom image. Then copy it to an SD card and insert it into you head unit. Reboot the head unit into recovery mode. Make sure to clear caches while you are in the recover mode, before re-flashing the rom. Then follow the menus for flashing the rom.
Later,
ggee

Lost Data Files After Update

After the update last night, all my folders with data files (files I created, documents, shortcuts, etc.) are gone. My program files are OK. I have searched and cannot find a way to get them back. I believe I have backed them up somewhere like Google cloud or the Samsung option. But I can find no way to restore them. So, I am lost...
did you update via Odin or OTA ?
3mel said:
did you update via Odin or OTA ?
Click to expand...
Click to collapse
Sorry, I'm not sure what those mean. The update happens overnight oh, so if OTA means over-the-air it would be that way
3mel said:
did you update via Odin or OTA ?
Click to expand...
Click to collapse
I'm getting the feeling that night ended up in a developers forum. Maybe this was not the right place.
ADKRKV said:
I'm getting the feeling that night ended up in a developers forum. Maybe this was not the right place.
Click to expand...
Click to collapse
this is the exact right place to ask.
if you have backups made the check the settings menu or use the search to look for backup restore
Thanks for the replies. I think I know the problem. I found one of the back-ups on OneDrive. It restored all programs and settings. It did not restore data files. I believe that is because they were not backed up, my bad. I can't seem to find a back-up on Google, so I must not have done that. At least I didn't lose anything critical, just a lot of shortcuts and websites I bookmarked.
ADKRKV said:
Thanks for the replies. I think I know the problem. I found one of the back-ups on OneDrive. It restored all programs and settings. It did not restore data files. I believe that is because they were not backed up, my bad. I can't seem to find a back-up on Google, so I must not have done that. At least I didn't lose anything critical, just a lot of shortcuts and websites I bookmarked.
Click to expand...
Click to collapse
oh right, I understand you more clearly now. I don't think you can backup app data in such a way. the only method that can do this without root is by ADB which has to be done one app at a time. some apps can be backed up by copying there folders from /storage/emulated/0/Android/data or /Android/media but even then that might not be everything you need for a full backup.
any folders apps create outside of the Android folder can be copied to external memory and copied back later. I have to do this to guarantee that my messaging apps will have all the media I've previously downloaded.
I downloaded a program called GoodLock which saves the items on your home screen and supposedly back them up. I don't know if that just means the icons or it backs up the data. I hope I never have to find out

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