Xperia SP freezes (completely blocked ) - Xperia SP Q&A, Help & Troubleshooting

Hello,
I need your help: I've got a Sony Xperia SP. It freezes very frequently and to reboot it, I need to swipe the back cover and push the reset button.
This problem happens very often but randomly.
Even during a call or searching a phone number in my contacts.
I'm in version 4.3 and my Xperia SP's model number is C5303.
Have you got a fix or any solution to solve this issue ?
Thanks !
Aymeric

new
flash new system ...

zaxxpp said:
flash new system ...
Click to expand...
Click to collapse
Are you sure it solves all the issues ?

it should if the problem is software , but if problem is in hardware then it wont help
try it and let us know if helped

okay

Can I do this with Sony Phone companion or I must do it with FlashTool ? @zaxxpp

Logiel said:
Can I do this with Sony Phone companion or I must do it with FlashTool ? @zaxxpp
Click to expand...
Click to collapse
if you have original stock firmware you can do it via PC Companion , if you cant do it for any reason then do it with flashtool
just download . ftf file ( cca 800 MB) and find some tutorial on youtube if you do it with flashtool , but i can recommend you to install some costum rom becuse there is a lot of benefits you should use becuse XSP have very good specifications
if you have any q just ask and some1 will help

Related

xperia tx didn't power on...

hi guys,
im a newbie person here in this forum.. i need pls. some help to other cellphone tech or developer, my problem is after i downgrade my xperia TX from JB to ICS or the firmware from 9.1.a.1.411 to old firmware then my TX was not able to on and the LED color was red, and only show in screen was sony then flash the white screen after that turn to nothing, and i have several try to turn on using volume up+power on but theres nothing happen. and the PCC of sony was not able detect the xperia TX and ill try to repiar it but the update engine was error. is there any way to repiar or to re-program my xperia TX.. plss nid help.. almost 3day of repiaring and watching some tutorial..
sorry for my bad english..
hope some good people help me..
Have you rooted the phone?
Have you unlocked the bootloader?
First thing to try,
1) Charge your phone for 24 hours. During this time do not touch it
2) Then try to repair using PCCompanion again.
3) If that fails try to flash a stock ftf using flashtool.
4) If that fails then post the output of flashtool here
gregbradley said:
Have you rooted the phone?
Have you unlocked the bootloader?
First thing to try,
1) Charge your phone for 24 hours. During this time do not touch it
2) Then try to repair using PCCompanion again.
3) If that fails try to flash a stock ftf using flashtool.
4) If that fails then post the output of flashtool here
Click to expand...
Click to collapse
yes i have rooted my phone..
yes i unlocked my phone..
id charge my phone as of now but there's all appear the logo of sony and flashing only light of screen and the LED is red..
id try to repiar it in PC companion but say's i guest sony engine error..
id try to flash it in sonyxperia flasher.. and i create ftf file like this link..http://forum.xda-developers.com/showpost.php?p=28305266&postcount=3
also id try to the new firmware of xperia TX the 9.1.A.1.411 the latest firmware..
but my still the same appearing sony logo and flashing only the back light of screen while charging id didn't touch anything..
sory for my english again..
thanks sir for answering my question..
pogi1984 said:
yes i have rooted my phone..
yes i unlocked my phone..
id charge my phone as of now but there's all appear the logo of sony and flashing only light of screen and the LED is red..
id try to repiar it in PC companion but say's i guest sony engine error..
id try to flash it in sonyxperia flasher.. and i create ftf file like this link..http://forum.xda-developers.com/showpost.php?p=28305266&postcount=3
also id try to the new firmware of xperia TX the 9.1.A.1.411 the latest firmware..
but my still the same appearing sony logo and flashing only the back light of screen while charging id didn't touch anything..
sory for my english again..
thanks sir for answering my question..
Click to expand...
Click to collapse
You flash the wrong firmware for your device
TX firmware it's 9.1.B.x.x
T firmware it's 9.1.A.x.x
just download the right FTF and flash again -_-
problem fix.. THANK U...
thanks a lot to sir GREGBRADLEY
thanks a lot to sir YENKAZU
for helping me to fix my problem..
problem fix and done..
THANKS FOR HELPING ME....

Xperia SP issues

Hi everyone !
I've some problems on my Xperia SP. I bought this phone 1 month ago, it's unrooted, the build number is 12.0.A.1.257. So:
1. The homescreen restarts frequently and randomly, the Viber, and most of my apps too. I've got about 300-350MB of free RAM every time I check it.
2. If I'm listening music via Walkman app, it stops randomly, and if I restart the app, it starts from where I started before. I think it's similar to the first one, and the RAM management causes this issue too.
3. WiFi problems ...
Please help me, if you have any idea ! I'd like to fix these issues, because it was a quite expensive phone for me ... Thank you !
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Joku1981 said:
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Click to expand...
Click to collapse
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Same problems here. NO update available either
Sent from my C5303 using xda app-developers app
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Flash the newest firmware (245) via Flashtool. Its very easy to use and u don`t need to unlock ur bootloader or something else.
Btw. I did to, cause the update to 245 fw wasnt available and I didnt want to wait.

[Q] My Xperia T bricked Help me please

Hello,
My divice is bricked. I don't know how unbrick my phone. I have a Sony Xperia T with JB 4.1.2 and frimware .411
I try a many solution but don't work. I'm so bad....
DestroyTP said:
Hello,
My divice is bricked. I don't know how unbrick my phone. I have a Sony Xperia T with JB 4.1.2 and frimware .411
I try a many solution but don't work. I'm so bad....
Click to expand...
Click to collapse
First of all, did you try to modify it? Did you try do unlock the bootloader? Did you try to root it?
If it is just a softbrick you can easily repair it (don't worry, it's really simple). Open Sony PC Companion, Power off the phone, on Pc Companion go to "update phone/tablet" (sorry, don't have it installed in english, so it may differ). There should be an option to repair the phone. Just follow the steps it shows you
St.Jimmy90 said:
First of all, did you try to modify it? Did you try do unlock the bootloader? Did you try to root it?
If it is just a softbrick you can easily repair it (don't worry, it's really simple). Open Sony PC Companion, Power off the phone, on Pc Companion go to "update phone/tablet" (sorry, don't have it installed in english, so it may differ). There should be an option to repair the phone. Just follow the steps it shows you
Click to expand...
Click to collapse
I try a custom rom after my device don't work.... My device is rooted and I don't know if my xperia have a bootloader unlock or lock...
I try already pc compagnon and service update but don't work because my laptop don't find . And my cell phone charger don't work too...
Hold volume up and power together until it vibrates a total of 4 times. Then open update service and select your phone then follow the instructions
Sent from my LT30p using XDA Premium 4 mobile app
DestroyTP said:
I try a custom rom after my device don't work.... My device is rooted and I don't know if my xperia have a bootloader unlock or lock...
I try already pc compagnon and service update but don't work because my laptop don't find . And my cell phone charger don't work too...
Click to expand...
Click to collapse
Which custom rom did you try? If you tried Cyanogenmod, or any other which requires an unlocked bootloader, and you didn't unlock your bootloader you'll have a problem
DestroyTP said:
Hello,
My divice is bricked. I don't know how unbrick my phone. I have a Sony Xperia T with JB 4.1.2 and frimware .411
I try a many solution but don't work. I'm so bad....
Click to expand...
Click to collapse
There us very little we can advise you to do with such limited information you have given us...
Please tell us exactly what you did, exactly what you flashed and exactly what the symptoms are. The more information the better,
flash ftf file
you flash stock rom ftf via flash tool is ok. Sorry i not enough 10 post because not see link for you

[Q] wifi problem once reboot ? 9.2.a.2.5

Hello
once i reboot my device ( xperia v )
the phone delete saved wifi so i have to connect it agin
i had just updated to 4.3 offcial
before (4.1.2) i didnt have the same problem
any help ?
bootloader locked , rooted , cwm
any help please ?
www.msmobiles.com said:
Unfortunately this stack is illegal, i.e. I can't post news item about it
Click to expand...
Click to collapse
Try to reset the phone or repair it using PC companion
respawn
harrymason37 said:
Try to reset the phone or repair it using PC companion
respawn
Click to expand...
Click to collapse
already tried resting the phone , i cant redownload the software bcs my internet speed is very slow
+
when i use the hotspot from my ipad , the password get saved
this problem happen only with my router

[Q] Software reinstall via PC Companion.

I try to reinstall my software at xperia zr via pc companion and it shows me this message,''THERE IS NO SOFTWARE AVAILABLE FOR YOUR PHONE'',i have rooted my phone,is this a promblem,because i had contact with sony support and said to me that if i cant repair my phone via pc companion there is a damage in my phone.Any suggestions.Please help me,thank you.
flashtool can save your day
Da1Li5oS said:
I try to reinstall my software at xperia zr via pc companion and it shows me this message,''THERE IS NO SOFTWARE AVAILABLE FOR YOUR PHONE'',i have rooted my phone,is this a promblem,because i had contact with sony support and said to me that if i cant repair my phone via pc companion there is a damage in my phone.Any suggestions.Please help me,thank you.
Click to expand...
Click to collapse
Try using flashtool to flash a FTF. The kernel will be reinstalled and this is very likely to fix your phone.
And where can i find my original kernel for 4.4.2 kitkat for xperia zr?Thank you.
paulson881 said:
Try using flashtool to flash a FTF. The kernel will be reinstalled and this is very likely to fix your phone.
Click to expand...
Click to collapse
Basically i want my phone looks like when i bought it.Because i have rooted and deleted some important applications.This solution will make my phone like a new one?
Da1Li5oS said:
Basically i want my phone looks like when i bought it.Because i have rooted and deleted some important applications.This solution will make my phone like a new one?
Click to expand...
Click to collapse
yes. use flashtool and ftf of your choice. 4.3 or 4.4.2. your phone will look like out the box
sourabhp said:
yes. use flashtool and ftf of your choice. 4.3 or 4.4.2. your phone will look like out the box
Click to expand...
Click to collapse
There is any place where i can find the original 4.4.2 kernel for c5503 xperia zr?Also and im sorry that be annoying,my device rooting status says that ''bootloader unlock allowed:NO''.IS THAT THE PROMBLEM WHICH NOT ALLOWED ME TO REPAIR MY PHONE VIA PC COMPANION?
Da1Li5oS said:
There is any place where i can find the original 4.4.2 kernel for c5503 xperia zr?Also and im sorry that be annoying,my device rooting status says that ''bootloader unlock allowed:NO''.IS THAT THE PROMBLEM WHICH NOT ALLOWED ME TO REPAIR MY PHONE VIA PC COMPANION?
Click to expand...
Click to collapse
Nope, that means u cant unlock bootloader.. If u want to repair ur phone then use Sony Update Service instead of PC Companion.. Or search & download 4.4.2 firmware ftf file & flash it using flashtool...
Samak said:
Nope, that means u cant unlock bootloader.. If u want to repair ur phone then use Sony Update Service instead of PC Companion.. Or search & download 4.4.2 firmware ftf file & flash it using flashtool...
Click to expand...
Click to collapse
My original promblem is that i cant proceed to software reinstall via pc companion and not even update service.I get a message that says ''there is no available software for your phone.Why this happens can you answer me please?
Da1Li5oS said:
My original promblem is that i cant proceed to software reinstall via pc companion and not even update service.I get a message that says ''there is no available software for your phone.Why this happens can you answer me please?
Click to expand...
Click to collapse
Coz, u have the latest firmware installed on ur phone.. After that msg click on the "repair ur phone software/ reinstall ur phone software" & PCC or SUS will start repairing ur phone..
Sent from my Xperia ZR using Tapatalk
Samak said:
Coz, u have the latest firmware installed on ur phone.. After that msg click on the "repair ur phone software/ reinstall ur phone software" & PCC or SUS will start repairing ur phone..
Sent from my Xperia ZR using Tapatalk
Click to expand...
Click to collapse
Of course and i choose the message repair.But the promblem is still the same,i told you i got this message by both softwares,
PROMBLEM:
THERE IS NO AVAILABLE SOFTWARE FOR YOUR DEVICE.
DETAILS:
THE UPDATE SERVICE OF SONY DOENST HAVE SOFTWARE FOR YOUR DEVICE.
TROUBLESHOOTING:
TRY AGAIN LATER.
I have try ''million'' always choosing repair option but still the same promblem.Any further help?Thank you.
Thats weird.. Did u tried to reinstall pcc & sus?
it seems u have not tried using flashtool and ftf file yet
Samak said:
Thats weird.. Did u tried to reinstall pcc & sus?
Click to expand...
Click to collapse
Like 5 times brother,both of softwares.I know that i can flash the kernel via Flashtool,but why the softwares cant help me?This is my promblem.Is a promblem that i bought the phone from a store ay hong kong via ebay?
sourabhp said:
it seems u have not tried using flashtool and ftf file yet
Click to expand...
Click to collapse
No brother i did it and everything went allright.But still i cant repair my phone with the original way.Thats my promblem and i want to find a solution for this,because is like sony doesnt recognise my phone.
Da1Li5oS said:
No brother i did it and everything went allright.But still i cant repair my phone with the original way.Thats my promblem and i want to find a solution for this,because is like sony doesnt recognise my phone.
Click to expand...
Click to collapse
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
sourabhp said:
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
Click to expand...
Click to collapse
I didnt meant that sony shows me a message that says we dont recognize your device,the original message that i get from pc companion is this http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/cannot-repair-from-pc-companion/td-p/506961.My phone is Xperia ZR and i run 4.4.2 kitkat.Maybe this version is not available for the time at Europe,have you any information about this?
sourabhp said:
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
Click to expand...
Click to collapse
I search at internet and i find that 4.4.2 for c5503 was only released at nordic countris hong kong and taiwan.So i find the nordic version i install it with flashtool and then i tried again to repair my phone via pc companion,before his in the installation of pc companion i select as country region Sweden which is one of the nordic countries,but still i get the same message fro pc companion and i cant repair my phone with the original way.Maybe sony doesnt released yet 4.4.2 kitkat for Greece,because i think that however which sony gives you the right in the installation of pc companion to choose the country region automatiically spots you and select the rights that you have over your device.If im wrong at my thoughts let me know.Thank you,im waiting for your answers.
Da1Li5oS said:
I search at internet and i find that 4.4.2 for c5503 was only released at nordic countris hong kong and taiwan.So i find the nordic version i install it with flashtool and then i tried again to repair my phone via pc companion,before his in the installation of pc companion i select as country region Sweden which is one of the nordic countries,but still i get the same message fro pc companion and i cant repair my phone with the original way.Maybe sony doesnt released yet 4.4.2 kitkat for Greece,because i think that however which sony gives you the right in the installation of pc companion to choose the country region automatiically spots you and select the rights that you have over your device.If im wrong at my thoughts let me know.Thank you,im waiting for your answers.
Click to expand...
Click to collapse
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
sourabhp said:
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
Click to expand...
Click to collapse
Ok then,the promblem will remain unsolved but at least we find the reason,and how to use flafhtool to skip it .Thanks for your help and your cooperation.
sourabhp said:
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
Click to expand...
Click to collapse
Did you know maybe what means r3d or r2d at firmwares?And also that files from the program that you recommend me are not ftf right?
Da1Li5oS said:
Did you know maybe what means r3d or r2d at firmwares?And also that files from the program that you recommend me are not ftf right?
Click to expand...
Click to collapse
The tool is an exe file which checks the firmwares for most Xperia phones and gives latest ftf files for download. r2d and r3d are just different versions of same build. nothing much changed except a line in build.prop

Categories

Resources