Top of the screen becomes unresponsive suddenly - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I've noticed since I first got this phone that the top of the screen becomes unresponsive randomly. Starting a touch registers nothing, but the screen still functions like normal in a dragging touch situation.
The only way to fix it is to reboot. It's gotten to a point where it's annoying to deal with, especially if you're trying to do multiple things at once like replying to several text messages.
Any idea what the issue is?

Sounds like you need to call Motorola
Sent from my XT1254 using Tapatalk

tecsironman said:
Sounds like you need to call Motorola
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
I don't think it's an actual problem with the hardware, but rather the software.
For example, when it happens it usually prevents me from swiping down the notification shade, but if I tap on hold in the middle of the notification bar, it appears long enough for my to pull it down.
Besides, if it was hardware based, how could a reboot fix it?
And I also bought this phone second hand so I don't know how that would affect calling Motorola.

Hmm have you done a factory reset?
Sent from my XT1254 using Tapatalk

tecsironman said:
Hmm have you done a factory reset?
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
I did whenever I unlocked my bootloader and flashed RR, but I had the screen problems before I did any modding.

Latiken said:
I did whenever I unlocked my bootloader and flashed RR, but I had the screen problems before I did any modding.
Click to expand...
Click to collapse
The only thing I can think of is if the phone was damaged and the glass replaced there could be an issue with the repair or the top of the digitizer.
Does it work when you apply pressure?
Do you have a screen protector on it? Tempered glass?
Do you have a case like the otterbox that has the screen protector built in?
Sent from my XT1254 using Tapatalk

tecsironman said:
The only thing I can think of is if the phone was damaged and the glass replaced there could be an issue with the repair or the top of the digitizer.
Does it work when you apply pressure?
Do you have a screen protector on it? Tempered glass?
Do you have a case like the otterbox that has the screen protector built in?
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
1. No, its more like the top or the screen becomes disabled. One quick reboot and its back to normal until it happens again.
2. It did have a tempered glass screen when I bought it but I took it off.
3. No, I use my phone completely naked.
It's not much of an issue, its just a huge inconvenience.

Latiken said:
1. No, its more like the top or the screen becomes disabled. One quick reboot and its back to normal until it happens again.
2. It did have a tempered glass screen when I bought it but I took it off.
3. No, I use my phone completely naked.
It's not much of an issue, its just a huge inconvenience.
Click to expand...
Click to collapse
That would make me mad when it does happen.
You could go into safe mode and run that for a day to see if the issue pops up. Then you will know it's a software not hardware issue.
Push and hold the power button until the power menu pops up. Press and hold the power off until the safe mode prompt pops up.
Give that a try.
Sent from my XT1254 using Tapatalk

tecsironman said:
That would make me mad when it does happen.
You could go into safe mode and run that for a day to see if the issue pops up. Then you will know it's a software not hardware issue.
Push and hold the power button until the power menu pops up. Press and hold the power off until the safe mode prompt pops up.
Give that a try.
Sent from my XT1254 using Tapatalk
Click to expand...
Click to collapse
I'll have to do this some other time, as I have classes today and I need my apps. I'm starting to think it might be a bug with Lollipop, my apps, or maybe a combination or both as I have experienced it on two ROMs, and I'm thinking of trying another ROM.
In the mean time, any other ideas?

Are you using Facebook Messenger? I've read quite a few times (on XDA and Reddit) that Facebook Messenger and more specifically "chat heads" are causing dead spots in the top corner(s) even when none are on the screen.

iiWoodstocK said:
Are you using Facebook Messenger? I've read quite a few times (on XDA and Reddit) that Facebook Messenger and more specifically "chat heads" are causing dead spots in the top corner(s) even when none are on the screen.
Click to expand...
Click to collapse
I have never installed Messenger, only the regular Facebook app. I uninstalled it just yesterday however.
Perhaps I have another app that causes those dead spots? But they would have to create it all across the top part of the screen.

Latiken said:
I have never installed Messenger, only the regular Facebook app. I uninstalled it just yesterday however.
Perhaps I have another app that causes those dead spots? But they would have to create it all across the top part of the screen.
Click to expand...
Click to collapse
Do you have any other app that has the ability to produce floating "chat head" like items? The only other app I know that uses such a feature is Flyperlink, a new app (or maybe not so new, I don't know) that a lot of people just started talking about recently.

iiWoodstocK said:
Do you have any other app that has the ability to produce floating "chat head" like items? The only other app I know that uses such a feature is Flyperlink, a new app (or maybe not so new, I don't know) that a lot of people just started talking about recently.
Click to expand...
Click to collapse
Not that I know of.

Latiken said:
Not that I know of.
Click to expand...
Click to collapse
Hmm, I'm all out of ideas, then. Sorry. I hope you find our the cause of the problem!

iiWoodstocK said:
Hmm, I'm all out of ideas, then. Sorry. I hope you find our the cause of the problem!
Click to expand...
Click to collapse
Thanks for the help.
I'm about to flash CF's ROM and run it for a few days with my most essential apps and see if I experience the problem again.

Latiken said:
I've noticed since I first got this phone that the top of the screen becomes unresponsive randomly. Starting a touch registers nothing, but the screen still functions like normal in a dragging touch situation.
The only way to fix it is to reboot. It's gotten to a point where it's annoying to deal with, especially if you're trying to do multiple things at once like replying to several text messages.
Any idea what the issue is?
Click to expand...
Click to collapse
Just curious... Have you changed DPI? My notification shade acts a bit more finicky since I changed DPI.

RyanTillery said:
Just curious... Have you changed DPI? My notification shade acts a bit more finicky since I changed DPI.
Click to expand...
Click to collapse
Not that I am aware of; unless I did it a while ago and can't remember.
I think I may have figured it out though. I use AwSMS as my primary messaging app, and the Heads Up notification allows for quick reply if you swipe down. I think it behaves sorta like the floating chat things someone said earlier, because I can watch videos and leave most games running in the background without it pausing as I type.

Related

Touch screen going CRAZY

I think I have the weirdest problem with my Sensation XL.
It works fine and sometimes, when I unlock it, the touch screen goes into super frenzy mode and starts doing things on its own. When it's stuck in that mode, I cannot use it, and it clicks buttons around randomly and very fast.
I have seen it open my messages, swipe a long gibberish text and send it (!) or this morning it just opened contacts and deleted one!
I am pretty sure it's all in random because on the keyboard I can see it swiping very randomly around the screen and in a very fast speed.
What on earth is this and how do I stop it? It almost looks like a virus or some sort of spyware but I checked and see nothing malicious installed.
The phone is about 8 months old and is not rooted. Latest firmware installed.(4.0.3 Android version).
The crazy behaviour did not coincide with any updates in software. Just started 3 weeks ago randomly and happened maybe 5 times till now.
The only way to stop your phone going mad and doing something you don't want it to do is to quickly rip the battery off, because you are unable to restart it from the touch screen.
It only happens after you unlock it, not while you're using it and I noticed it happens after a long period of inactivity.
Has anyone had that? Any help is very appreciated!
Thank you
nkomp18 said:
I think I have the weirdest problem with my Sensation XL.
It works fine and sometimes, when I unlock it, the touch screen goes into super frenzy mode and starts doing things on its own. When it's stuck in that mode, I cannot use it, and it clicks buttons around randomly and very fast.
I have seen it open my messages, swipe a long gibberish text and send it (!) or this morning it just opened contacts and deleted one!
I am pretty sure it's all in random because on the keyboard I can see it swiping very randomly around the screen and in a very fast speed.
What on earth is this and how do I stop it? It almost looks like a virus or some sort of spyware but I checked and see nothing malicious installed.
The phone is about 8 months old and is not rooted. Latest firmware installed.(4.0.3 Android version).
The crazy behaviour did not coincide with any updates in software. Just started 3 weeks ago randomly and happened maybe 5 times till now.
The only way to stop your phone going mad and doing something you don't want it to do is to quickly rip the battery off, because you are unable to restart it from the touch screen.
It only happens after you unlock it, not while you're using it and I noticed it happens after a long period of inactivity.
Has anyone had that? Any help is very appreciated!
Thank you
Click to expand...
Click to collapse
Lock the screen and open it again. If this doesn't stop it could be a Hardware problem
I also had some problems like this on the original firmware, but rarely, it got fixed when i flashed Incredibly Cool Sense v3. You should lock the screen not to rip the battery off, as it's faster and it should work
Lexmazter said:
Lock the screen and open it again. If this doesn't stop it could be a Hardware problem
I also had some problems like this on the original firmware, but rarely, it got fixed when i flashed Incredibly Cool Sense v3. You should lock the screen not to rip the battery off, as it's faster and it should work
Click to expand...
Click to collapse
I don't think it's a hardware issue cause the phone works well most of the time. If it was hardware the problem would be permanent, not intermittent and especially so occasional.
Must be something software related, I did add a lot of games to the phone recently but the problem happens even when these processes aren't running in the background which is puzzling.
Locking and unlocking the screen postpones the problem, it doesn't solve it. As soon as the screen is unlocked, it immediately goes crazy again.
I can only solve it by pulling the battery out, and FAST, before it sends crazy messages to my contacts
nkomp18 said:
I don't think it's a hardware issue cause the phone works well most of the time. If it was hardware the problem would be permanent, not intermittent and especially so occasional.
Must be something software related, I did add a lot of games to the phone recently but the problem happens even when these processes aren't running in the background which is puzzling.
Locking and unlocking the screen postpones the problem, it doesn't solve it. As soon as the screen is unlocked, it immediately goes crazy again.
I can only solve it by pulling the battery out, and FAST, before it sends crazy messages to my contacts
Click to expand...
Click to collapse
Welcome to the club. I had that same issue. But after a hard reset everything is fine with mine.
I assume that there was an app causing all that. If after a hard reset still does that you should send it for repair
If you have a screen protector its can be a main reason for this. To stop this behavior you can use power button and wake up it again. Some htc devices have the problem with multi touch screen
Issues of production. Clear the screen products with some alcohol and see than.
Sent from my HTC One X using xda premium
I don't have a screen protector actually and the screen is usually clean.
Must be some app, I wonder there was some way to find out which without having to do a hard reset and lose everything
stona175 said:
If you have a screen protector its can be a main reason for this. To stop this behavior you can use power button and wake up it again. Some htc devices have the problem with multi touch screen
Issues of production. Clear the screen products with some alcohol and see than.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
nkomp18 said:
I don't have a screen protector actually and the screen is usually clean.
Must be some app, I wonder there was some way to find out which without having to do a hard reset and lose everything
Click to expand...
Click to collapse
You can't! There is no way you can find out which one is causing that. Maybe it's some update from something that is causing the freezing.
Last night i did notice something else though. My battery was almost empty and i took my gf charger. She has S2 and after i charged my phone it has started to act strange......... Even today after i pluged the phone to install something from the PC it didn't even notice that i have connected it to the PC. Took me about 20 min in/out to get it running I clean the usb slot every week so it is not a dirt issue....
it happens with me when there's water on the screen
Send from my lovely Sensation XL, from a little town in france with a very very slow internet connection.
Mine was also weird when it rains but then I installed android 4.0 Rom and it was much much better it still has the music app problem but I has installed rocket music player and now I don't have any errors at all at with the minfree low memory killer enabled it has high free ram.. still without its holds battery long time and is very smooth defenly try that great Rom
Sent from my HTC Runnymede using xda premium
Be careful from contiouas pressure on screen it may drive it to behave strangely .
Try to use lock code before putting the phone into pocket
Sent from my HTC Runnymede using xda app-developers app
Definitely on to something.
It has happened a few times when it was drizzling and there were tiny droplets on the screen (not proper rain).
It started acting up when I was swiping the screen against the tiny droplets. After locking it, it would stop responding...
Most of the times I find it either non reponsive or acting weird after I take it out of my back pocket and try to unlock it.
Maybe being in my pocket, even locked, affects it somehow.
Is it easy to put another Rom? Do I lose all my apps?
rawadlayous said:
Be careful from contiouas pressure on screen it may drive it to behave strangely .
Try to use lock code before putting the phone into pocket
Sent from my HTC Runnymede using xda app-developers app
Click to expand...
Click to collapse
nkomp18 said:
Is it easy to put another Rom? Do I lose all my apps?
Click to expand...
Click to collapse
Yes you will lose all your apps.
Yes I have the same behaviour, its usually moisture from my hand, greasy buildup, water droplets and or being in my pocket the pressure on the screen makes it act up too, wouldnr worry bout it, not every screen design can be perfect ; )
Sent from my HTC Desire S using xda app-developers app
onejay09 said:
Yes I have the same behaviour, its usually moisture from my hand, greasy buildup, water droplets and or being in my pocket the pressure on the screen makes it act up too, wouldnr worry bout it, not every screen design can be perfect ; )
Sent from my HTC Desire S using xda app-developers app
Click to expand...
Click to collapse
sorry to bump an old thread.
I have this problem on a bashed up screen. however... I don't think it can be hardware because if I hard reset its then OK on the next boot...
we need to learn more about touchscreens - how are they calibrated? I think it is reset on boot and also on each lock
Its the LCD ribbon touching the metal housing, short circuiting the screen, easy fix with a piece of tape over the ribbon
Edit
Also, once the phone heats up resistance builds up with it causing the issue
Sent from my cm9 using xda app-developers app
I had that same issue.
You won't loose any of your data if you made a back up before instaling the new rom
if I was of any help Just hit the thanks button
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium

Moved to Note 3 from Note - a few customization questions

Last night I picked up the Note 3 to replace my original Note i717. I’ve rooted it with designgears’ root. So I’m currently running into a few issues that I’m hoping some of you might have some suggestions on.
1) The note 1 had five icons per row in the home screen, now despite about a third more horizontal pixels, we have 4, and it looks like fewer vertically too. This needs to change. It sounds like there is no way to do this without hacking around...
Should this work? It's for the S3 though, and I worry that things may have changed since then.
http://forum.xda-developers.com/showthread.php?t=2221124
Solved, using modified T-Mo SecLauncher4.apk installed per: http://forum.xda-developers.com/showpost.php?p=46635711&postcount=26
2) On the note, it would show that I had text messages or missed calls on the lock screen, and I could swipe to unlock starting from those to go strait to the new message or missed calls. Now I see that I have messages, but I can't seem go directly to it like I could before. How can I get that feature back? From what I've seen so far, I liked the old lock screen better. I don't really know what it's doing with that top part of the lock screen - I may be missing some key insight here.
3) The notification bar is cluttered up with a keyboard icon, "select input method". How do I get rid of this? I know how to select a keyboard, thankyouverymuch.
Wanam/Xposed does it
4) WTF is my magazine? What does it do? Do I want it?
Samsung bloat, but said to cause problems when disabled.
5) How can I make it stop connecting to AT&T Wi-Fi "hotspots", without turning off Wi-Fi entirely? It automatically connects to them, using them instead of the perfectly good 4G signal. This would be fine if they worked, but unfortunately most of them have no connectivity behind them, so internet access just stops when in range if one with Wi-Fi enabled. I know I fixed this before in the note, but I forget how.
Settings -> Wifi -> Advanced, uncheck the obvious option
6) There is an eye in the notification bar. Sometimes it is white, other times it's dimmed. What is this conveying to me? Is this the samsung eye-tracking thing to make it not turn off the screen while looking at it? If so, does it only think i'm looking at it when the eye is white? If so, it's not doing a very good job, because i've seen the white eye only a couple of times for a few seconds at a times.
I was right, and it can be disabled, or Wanam can hide the notification
7) Has anyone had any luck removing the AT&T logo from the back cover without trashing the finish? Maybe acetone? What kind of plastic is it, anyway? It feels like polyethylene or polypropylene from the outside, but the inside feels like something harder than that, so I don’t know.
8) The stupid physical home button activates the screen! Is there a way to wipe the bottom of the screen with the phone on without accidentally unlocking it, short of carrying q-tips around to neatly clean around the stupid physical home button?
Wanam/Xposed can disable unlock on home.
New Question:
9) That really annoying bug where it gets stuck in EDGE mode is still here. If you try to use the internet at exactly the wrong time while leaving a dead-spot (happens a lot with subways in boston), your data connection gets stuck in EDGE, and stays there, potentially for a long time. Rebooting or toggling airplane mode fixes it... but isn't this a pain for everyone who lives around a subway system? How do others deal with this?
10) The package contained a small plastic baggie, containing a small tool made from a strip of metal, about 1 inch long, and an even smaller bag with 5 thin black rods about 3/4ths of an inch long. What are these?
Replacement S-Pen tips, and a tool for replacing them.
Thanks
I don't know all the answers but ill try
1)I think that's a DPI issue at least partially. Root it,install Xposed and the App Settings app.
2)go to settings, device, lock screen to enable lock screen widgets
3)not sure. Xposed might be your friend here
4)more Samsung bloatware. I don't use it.
5)I believe you can turn this off in the wifi settings
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
DrAzzy said:
Last night I picked up the Note 3 to replace my original Note i717.
Click to expand...
Click to collapse
Me, too. I think you're really gonna like this device!
1) The note 1 had five icons per row in the home screen, now despite about a third more horizontal pixels, we have 4, and it looks like fewer vertically too. This needs to change. It sounds like there is no way to do this without hacking around...
Should this work? It's for the S3 though, and I worry that things may have changed since then.
http://forum.xda-developers.com/showthread.php?t=2221124
Click to expand...
Click to collapse
Don't know if that will work, but one alternative is to use a custom launcher.
4) WTF is my magazine? What does it do? Do I want it?
Click to expand...
Click to collapse
Probably not, but from what I've read, freezing it causes problems with email. One thing you can do is to go into the app, press menu, select settings, and uncheck the box that says "open using the home key." That will at least stop that annoyance.
5) How can I make it stop connecting to AT&T Wi-Fi "hotspots", without turning off Wi-Fi entirely? It automatically connects to them, using them instead of the perfectly good 4G signal. This would be fine if they worked, but unfortunately most of them have no connectivity behind them, so internet access just stops when in range if one with Wi-Fi enabled. I know I fixed this before in the note, but I forget how.
Click to expand...
Click to collapse
Under settings, wifi, advanced, you uncheck the box that says connect automatically to AT&T wifi.
6) There is an eye in the notification bar. Sometimes it is white, other times it's dimmed. What is this conveying to me? Is this the samsung eye-tracking thing to make it not turn off the screen while looking at it? If so, does it only think i'm looking at it when the eye is white? If so, it's not doing a very good job, because i've seen the white eye only a couple of times for a few seconds at a times.
Click to expand...
Click to collapse
Correct. I find this feature worthless and have disabled it on my various Galaxy devices.
(Questions not resolved highlighted in orange)
1) Thanks - I have Xposed + Wanam, but it doesn't seem that they allow me to change the number of icons in the grids. I'm studying the dimens.xml and integers.xml - Trying to figure out what everything there means. I think i'm gonna be able to get 6 decently sized vertical rows in... but I need to make sure I know what I'm doing, and don't screw something up.
There is a SecLauncher4.apk and SecLauncher4.odex in the /system/app directory - I've decompiled the .apk, and know how to recompile it - but I'm a little unsure of what the presence of the odex file means in terms of where to go from there.
2) The issue isn't that there's no widget, it's that the widget that's there sucks. Before (on the original note), I could in one motion swipe (in any direction) from the message icon or widget or whatever you'd call it on the lock screen, and land at the new message. Now it seems like I have to tap the messages notification and then swipe in the box beneath it, which requires considerably more dexterity to do with one hand than just swiping away from the widget like I could do before.
3) Wanam does it.
4) Got it! sounds worthless. Actually, might be possible to defang in SecLauncher4.apk - it's got a lot of options related to the magazine.
5) Thanks, got it.
6) Okay, cool. It actually seems to be better than useless, so I'm gonna leave it on for now (until it does something that pisses me off, at least). Wanam can hide the eye if I tell it to, which I probably will.
8) Wanam can fix this.
New Question:
9) That really annoying bug where it gets stuck in EDGE mode is still here. If you try to use the internet at exactly the wrong time while leaving a dead-spot (happens a lot with subways in boston), your data connection gets stuck in EDGE, and stays there, potentially for a long time. Rebooting or toggling airplane mode fixes it... but isn't this a pain for everyone who lives around a subway system? How do others deal with this?
10) The package contained a small plastic baggie, containing a small tool made from a strip of metal, about 1 inch long, and an even smaller bag with 5 thin black rods about 3/4ths of an inch long. What are these?
10. Replacement spen tips and the removal tool.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Mad383Max said:
10. Replacement spen tips and the removal tool.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well I'll be damned. Is the removable tip new? Or
did I never even see the tips for my note one?
Still really need help on that first question about modifying the Sec Launcher
DrAzzy said:
Well I'll be damned. Is the removable tip new? Or
did I never even see the tips for my note one?
Still really need help on that first question about modifying the Sec Launcher
Click to expand...
Click to collapse
Go to the tmob note 3 board. I thought I saw someone mention of a mod for your grid size.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Mad383Max said:
Go to the tmob note 3 board. I thought I saw someone mention of a mod for your grid size.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks, found info on using the T-Mo files on AT&T Note 3 - see link in OP.

Touchscreen Fix, Testers Please

Go to System\usr\idc and open file clear_ped.idc with a text editor
look for the line
#Pressure
touch.pressure.scale=0.2
I changed to 0.1, save and close,
Secondly go to System\usr\idc and open file clearpad.idc
look for the line touch.filter.level = 2
I changed the level = 2 to level = 4
Reboot and enjoy.
My touchscreen now works flawlessly and I hope this fix works for others please test and report back your findings.
Remember to hit thanks if I helped you in any way.
You can try other settings, You can change the 4 , from 1-7 1 being most sensitive, not always best and 7 being the least. Each device will be different and vary in results. I wouldn't recommend going to 7 though as your touchscreen might become unresponsive.
I found 4 was the best on my handset,. Good luck.
I did that and I think it's a bit better now...
Sent from my C6903 using Tapatalk
How would I do this? I got a rooted xperia z1 but not sure what to do next.
Cheers
Dark-Skript said:
How would I do this? I got a rooted xperia z1 but not sure what to do next.
Cheers
Click to expand...
Click to collapse
You need a file manager such as Astro Manager, then just follow the instructions given here... go to System\usr\idc in the file manager.
TagEHeuer said:
You need a file manager such as Astro Manager, then just follow the instructions given here... go to System\usr\idc in the file manager.
Click to expand...
Click to collapse
After trying to edit the file it refuses to save. I have tried 2 different file managers now, Is it read only or something?
What Rom and Kernel are you on
Dark-Skript said:
After trying to edit the file it refuses to save. I have tried 2 different file managers now, Is it read only or something?
Click to expand...
Click to collapse
What Rom and Kernel are you on, I think some 4.3 ROMs still have an issue with the system being read only, I'm by no means a dev and you would need to read about this on whatever ROM you have thread, once you gain access to system being read, write you will have no issue saving.
Try other settings
ArashMiniStar said:
I did that and I think it's a bit better now...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
You can try other settings, You can change the 4 , from 1-7 1 being most sensitive, not always best and 7 being the least. Each device will be different and vary in results. I wouldn't recommend going to 7 though as your touchscreen might become unresponsive.
I found 4 was the best on my handset,. Good luck.
Dark-Skript said:
After trying to edit the file it refuses to save. I have tried 2 different file managers now, Is it read only or something?
Click to expand...
Click to collapse
I'm sorry I'm really not sure why it's like that, as other post said depending on your ROM, it's best to contact the developer who made it. If you're using stock, then reply to me and I'll try and help further
TagEHeuer said:
I'm sorry I'm really not sure why it's like that, as other post said depending on your ROM, it's best to contact the developer who made it. If you're using stock, then reply to me and I'll try and help further
Click to expand...
Click to collapse
Well i thought id give CyanogenMod a shot, but bricked my phone haha.. I did not mind if the camera was not working as long as I could use the rest of the things.. Anyway whats happened is the Screen backlight is on but its on a grey screen
I can't turn the phone off to enter recovery mode either.
Dark-Skript said:
Well i thought id give CyanogenMod a shot, but bricked my phone haha.. I did not mind if the camera was not working as long as I could use the rest of the things.. Anyway whats happened is the Screen backlight is on but its on a grey screen
I can't turn the phone off to enter recovery mode either.
Click to expand...
Click to collapse
Try pressing and holding power button and volume up until it vibrates 3 times, after you've rebooted the phone.
If that doesn't work:
Best thing to do is link it up to PCCompanion and reset the phone to all it's factory settings. Try that?
Edit, best we talk here: http://forum.xda-developers.com/showthread.php?p=49018376#post49018376
TagEHeuer said:
Try pressing and holding power button and volume up until it vibrates 3 times, after you've rebooted the phone.
If that doesn't work:
Best thing to do is link it up to PCCompanion and reset the phone to all it's factory settings. Try that?
Edit, best we talk here: http://forum.xda-developers.com/showthread.php?p=49018376#post49018376
Click to expand...
Click to collapse
Thank you soo much, for all the help. This fixed the issue!!
Dark-Skript said:
Thank you soo much, for all the help. This fixed the issue!!
Click to expand...
Click to collapse
It's a pleasure, always happy to help.
Hello guys! I came here to show you this video:
[Search Youtube for XPERIA Z1 タッチ切れ再現法 The method of reproduce] Sorry, new users can't post links it seems. But please check the video out.
I wanted to ask if any of you could give a reasonable explanation of it. If this is a software issue - how could it be reproduced in such a manner, by touching the metal frame of the phone? The video shows it pretty well. I also managed to reproduce the bug like this on my Z1. It has been in service for about 20 days now. I am worried that they might just 'mask' a hardware issue with software filtering. My initial assumption is that this is due to bad grounding? Why else would human contact trigger it? You can see it can be reproduced on-demand like this.
Thanks for reading! I hope someone can explain it.
Actually,you don't have to touch the metal frame!
Just put Z1 on a desk,wait for 30 seconds,touch screen and the bug will happen !
水攸月羽 said:
Actually,you don't have to touch the metal frame!
Just put Z1 on a desk,wait for 30 seconds,touch screen and the bug will happen !
Click to expand...
Click to collapse
Agree.
eclyptos said:
Agree.
Click to expand...
Click to collapse
video demonstrates that a touch is being registered when touching the frame. It's kinda weird since why did the screen reacted to the touched frame. I have done that also and it's the same with me. But even after touching the frame and screen registered the touch, still screen fails to produce a continuous touch.
Sometimes it produces phantom touches which can be the cause of the random zooming and highlighting when browsing
Also tried changing the touch filter and failed to save. I think it needs root access
Im also facing such issue like I touched in sketch app & locked phone with other finger.Unlocked it while keeping the finger at same spot,then scolling the finger missed the touch
Also after playing GTA SA for about 30 min the touch sometimes stop responding.Any solutions
I tried above method but nothing works.I don't want to give this phone as I got it in replacement regarding yellow hue issue.
One issue after another emerges
Sent from my C6902 using XDA Premium 4 mobile app
RISHI RAJ said:
Im also facing such issue like I touched in sketch app & locked phone with other finger.Unlocked it while keeping the finger at same spot,then scolling the finger missed the touch
Also after playing GTA SA for about 30 min the touch sometimes stop responding.Any solutions
I tried above method but nothing works.I don't want to give this phone as I got it in replacement regarding yellow hue issue.
One issue after another emerges
Sent from my C6902 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is really a widespread problem across the globe. even Z1s owners are plagued by this problem and most likely even the z1 compact.
@Banwell13 I've not tried this as my touchscreen problem seems to have fixed itself? Strange.
But i'll definitely be keeping this thread in mind if it re-occurs.
Thanks for your efforts m8, appreciate it.
---------- Post added at 10:38 AM ---------- Previous post was at 10:35 AM ----------
水攸月羽 said:
Actually,you don't have to touch the metal frame!
Just put Z1 on a desk,wait for 30 seconds,touch screen and the bug will happen !
Click to expand...
Click to collapse
Think what he ment was if you hold the frame then the issue doesn't occur, well that's what happens on mine at least, putting it down on a desk usually makes the bug show it's face. Holding the frame fixes it.
@dladz, @brapicoco, Guys, we said this 20 times, the issue don't show on our devices in the same mode.

[Q] JB 4.3 works like a charm, might not be hardware issue ?

Hello
Ive had numerous problems while i was on KK 4.4.2 .681 and .757 with freezeing phone, random reboots(usually once a day) and touch screen issues.
I have asked alot here and over at Sonys support forum and ppl began to point out that i could very well have a hardware problem. Although the problems i have had on KK wasnt that odd. Since ive read about others having theese problems.
But early monday morning i thought that hmm why not try what a dude here suggested. Wipe the phone completley with cache, dalvik cache and all that and flash the latest 4.3 firmware with JB. Hmm oki well i did that, and so far i havent had any reboots, or any freezes. Camera is QUICK and takes better pictures. At some point i thought the touch was acting weird but that could just be the app itself freaking out, it was only for a few seconds and after that everything was working like it should. Battery time is better aswell(although it goes down to 75% quite fast but after that its slooooow).
So do you still think i might have hardware issues ? I was about to ship my phone back to China but now it feels like it is pure software issues. And i have had big troubles with the retailer to accept this as a warranty matter since he belives its a software issue.
But then again, my phone aint operating good at all with KK 4.4.2
So far everything is fine with the phone, missing some stuff from KK but not the end of the world. But im still testing. If it will remain on without a freeze until the end of the week i could be quite certain that it is KK that ****s up my phone totally.
Please respond with thoughts.
Who told you to wipe your phone? ..lol..
Just my thoughts about touch screen, I replaced 2 days ago my "lucid" classic transparent screen protector with one Anti-Glare, which is not lucid glass like many but is rough and it influence a little little bit on the visualization of the screen, tiny, tiny thing but the touch screen is much much more responsive.
Classic issue with touch screen, unlock with patterns, with the lucid screen protector sometimes it skipped the touch and I had to try 2 times to unlock the phone if the phone was put on the table without hold it. With the new screen protector it not skip anything.
Sometime a stupid thing can be the issue.
Could be the screen protector, remember the first one I had was a antiglare, and as far as I remember I didn't have those issues then. Now I have ultraclear one. Could be that, you never know. I do have tempered glass one wich I haven't used.
Just before the phone actually froze for a few seconds just when I took a picture, but it came back with no reboot. And I got a msg on WhatsApp and messenger at the same time so that could be what was causing the lag this time. Hopefully
Sent from my C6903 using XDA Free mobile app
Still no reboot! Used camera alot and done all sorts of stuff.
And today I changed my screenprotector to see if that would rectify the touchscreen issue. I used a tempered glass screen protector. O my god how much better that protector feels! But still testing for any issues
Sent from my C6903 using XDA Free mobile app
Some updates.
No random reboots!
But two other odd things occurred and one of them is known.
1. Touchscreen went crazy, it didn't press what I wanted and so on. I noticed it actually swiped on the keyboard. Turned that function off and unistalled the app "Color notes". Touch screen bugs are known and Sony even admitted it so.
2. I couldn't send sms today, tried to several but got error. Data and so on still worked. Restarted the phone and then it worked again (might just be coincidence). Although I noticed that it at some point it had trouble sending data, took forever to get connection even though I had 3-4 pins reception. Also noticed when that sms bug occurred that it switched from 2 pins to full every time I opened the sms to send.
But still no reboots. These things maybe would trigger reboots with kitkat, I dunno.
Sent from my C6903 using XDA Free mobile app
Jonas740 said:
1. Touchscreen went crazy, it didn't press what I wanted and so on. I noticed it actually swiped on the keyboard. Turned that function off and unistalled the app "Color notes". Touch screen bugs are known and Sony even admitted it so.
Click to expand...
Click to collapse
I have it all the time, I mean not the touch screen going crazy but the swipe one on keyboard, it happen always when I click on the letter A on left side, it really piss me off.
I think I have to turn off the swipe thing too.
Ye I've read about ppl having issues like we do and they just turned it off and then it works. Sony said they would fix the touchscreen issues in updates but still not fixed.
Btw, have you noticed that the "swipe" to turn off the alarm clock is less sensitive? It takes some trys to swipe to turn it off. Although it is a good thing because it makes me pissed and I have to concentrate to turn it off wich makes me to get up Might be an intended "bug".
Sent from my C6903 using XDA Free mobile app
Jonas740 said:
Ye I've read about ppl having issues like we do and they just turned it off and then it works. Sony said they would fix the touchscreen issues in updates but still not fixed.
Click to expand...
Click to collapse
Yeah, they are very lazy to fix this issues but they are not to put on the market a "new" device and forgot about Z1.
Jonas740 said:
Btw, have you noticed that the "swipe" to turn off the alarm clock is less sensitive? It takes some trys to swipe to turn it off. Although it is a good thing because it makes me pissed and I have to concentrate to turn it off wich makes me to get up Might be an intended "bug".
Click to expand...
Click to collapse
Yes, Yes, I am glad that I am not alone. It was less sensitive even before I turned off the "keyboard swipe" thing. So not really know if it's related to that features, it shouldn't, but you confirmed a "bug" which was keeping me thinking. O Lord, I dream about a Z1 bugs free! (dream only)
might not be
eclyptos said:
Yes, Yes, I am glad that I am not alone. It was less sensitive even before I turned off the "keyboard swipe" thing. So not really know if it's related to that features, it shouldn't, but you confirmed a "bug" which was keeping me thinking. O Lord, I dream about a Z1 bugs free! (dream only)
Click to expand...
Click to collapse
Well that Alarm swipe might not be a bug actually, ive tried it back and forth and if you "lazy" swipe it fast like you would when it rings in the morning it wont turn off. But if you do apply pressure and swipe slow it will turn off. Not a huge problem for me since it actually help me getting out of bed
Jonas740 said:
Well that Alarm swipe might not be a bug actually, ive tried it back and forth and if you "lazy" swipe it fast like you would when it rings in the morning it wont turn off. But if you do apply pressure and swipe slow it will turn off. Not a huge problem for me since it actually help me getting out of bed
Click to expand...
Click to collapse
Of curse, it help me too, I get angry because of that so I have to leave my bed ..LOL..
The thing is, who know if it was meant to be like that? It was made with that purpose? Because if it isn't then it's a "bug".

1/2 Screen Freezes in Landscape Video Playback

Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
I've had half screen turning black. Seems to happen after daydreaming for me, and coming out of landscape orientation even though the daydream never actually went landscape. Seems like a couple weird problems at the same time. Had to reboot to get out of the freeze. I've turned off daydream for now...will see if the freeze happens elsewhere.
1/2 Screen Freezing
Rizz67 said:
Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
Click to expand...
Click to collapse
I've experienced the same problem, the first half freezes while the second half continues with the video. I've had this phone for a week, and has happened about 5 times now. Have you gotten any more information as to why this is happening?
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
I just posted a thread about this issue. I didn't notice your thread This issue is making me crazy I am wondering if this is a kernel related issue. I am on lean.
rman18 said:
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
Click to expand...
Click to collapse
I have not changed anything regarding dpi settings. In fact, ive kept this stock....for now. I was worried it was just me but it seems to be affecting other people. 64gb Blue if there is any correlation between model number.
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
SGT said:
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
Click to expand...
Click to collapse
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
I think it's lollipop issue
Rizz67 said:
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
Click to expand...
Click to collapse
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Witek_M said:
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Click to expand...
Click to collapse
This issue was driving me nuts all this morning. I don't know what to do anymore.
NICEGYPT said:
This issue was driving me nuts all this morning. I don't know what to do anymore.
Click to expand...
Click to collapse
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Witek_M said:
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Click to expand...
Click to collapse
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
NICEGYPT said:
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
Click to expand...
Click to collapse
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Rizz67 said:
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Click to expand...
Click to collapse
I got mine from tmobile. One of the employees over there has the phone so the tech was on the phone put me hold to check with his co-worker and he came back and told me yeah his coworker has this issue with his phone. He sent me a replacement and it's going to arrive today it's already out for delivery. I asked him so if this one have the same issue he said you can request a new phone equal to the value of the nexus due an on going issue with the phone. So we will see
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
wooddale said:
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
Click to expand...
Click to collapse
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
NICEGYPT said:
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
Click to expand...
Click to collapse
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
wooddale said:
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
Click to expand...
Click to collapse
do you mean your device completely froze or just half of the screen?
NICEGYPT said:
do you mean your device completely froze or just half of the screen?
Click to expand...
Click to collapse
V
Completely froze

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