Google Voice working correctly on Note 5? - Galaxy Note5 Q&A, Help & Troubleshooting

According to the link below, the use of Google Voice (particularly with problems making outgoing calls) on the Note 5 may have been affected by the update to Android 5.1 in recent months:
https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=topicsearchin/voice/5.1.1$20update
After doing some reading it looks like the problem could be specific to the DOK2 baseband version and for T-mobile users (I'm on T-mobile and took the latest OTA update and my baseband is COKC). I'm just wondering if any of you are using Google Voice regularly, particularly to make outgoing calls with your with you GV number, and having any problems? I'm looking to port my number over to GV and want to make sure this isn't an issue first...

Hi, I have found only a slight work around, I've been having issues with GV on note 4 running DOK2. I get the "call not sent" error. The easier workaround I've found is to have your contacts text your Google voice number, make sure you're not using hangouts and have your Google voice text messages routed to your native messaging app. When you receive a text you will see a foreign number at the top. +123456789 save that number as the contact who texted you default number, then anytime you call that person it will ring using your Google voice number, as long as you use the + number

Related

[q] sms app integrated with google voice

has anyone done it ?
how does voice work? does it use data?
i used it all the time on my G1 when i had it. but it sends from your google voice number, not your t-mobile, so make sure that people have that number or they will be getting your texts from a number they may not recognize.

[Q] Porting phone number from AT&T to Google Voice and using Straight Talk?

Should I port my number to Google Voice?
What are the issues with having your number on Google Voice?
I will soon be switching from AT&T to an MVNO (probably straight talk). I don't totally understand the process and benefits. It seems like people recommend doing this in order to avoid hassles when changing MVNOs. I know it costs $20 but it gives you some benefits like backing up your communications and more ownership of your number.
I have an unlocked T-Mobile Moto X.
Do you MMS?
Skip Google Voice
Texting isn't as reliable over data than via cell radios in my experience.
MVNO's have high data pings, if you can stand this then you are fine saving $15 a month, otherwise just go with GoPhone, same ping as postpaid, no data speed caps, roughly same coverage map, and you keep AT&T customer support.
Sent from my XT1053 using Tapatalk
Almost 2 years ago I ported my number from Verizon to Google Voice before switching to Straight Talk, primarily because it was my published business number and I wasn't comfortable trusting Straight Talk with it. About 5 months ago I switched to GoPhone, and a few weeks ago I ported my number from Google Voice to GoPhone, and posted "Why I'm ditching Google Voice as my public number" at Android Forums:
Almost 20 months ago I ported my number from Verizon to Google Voice, bought a Galaxy Nexus, and activated it on Straight Talk (I've since switched to AT&T Go Phone). I told no one, and used my Google Voice number as my only number. Immediately I noticed the latency on voice calls, resulting in lots of me talking over the other party, or vice versa. During the 20 or so months of use, I've seen absolutely no improvement in this area. As a result, this morning I put in a port request to transfer my Google Voice number to AT&T.
There have been other issues too, like:
The crappy UI and pathetic attempt at threading GV conversations
The inability to use Google Voice for quick responses when ignoring an incoming call (the API and permissions have existed in Android since 4.3)
Lack of MMS support
Incompatibility with some services (i.e. banks) that send texts to mobile numbers
The concept of Google Voice is great - one number, forever and always. It made it very easy for me recently when I was testing out the Nexus 5 and Moto X - I could use either phone and no one knew I was changing phones on a (sometimes) daily basis.
For those who primarily use data and texting, and make/receive few voice calls, it may not be a deal breaker, but for me the frustration of the voice latency far outweighs the benefits, even if all the other issues I listed are fixed.
But... once my port is complete, I'll probably get another GV number for use as voicemail, and for exchanges with possible Craigslist buyers, or others I don't want to give my real number to. In that case, the benefit of anonymity outweighs the downside of the latency.
Sent from my Nexus 7 using Tapatalk
pa5tabear said:
Should I port my number to Google Voice?
What are the issues with having your number on Google Voice?
I will soon be switching from AT&T to an MVNO (probably straight talk). I don't totally understand the process and benefits. It seems like people recommend doing this in order to avoid hassles when changing MVNOs. I know it costs $20 but it gives you some benefits like backing up your communications and more ownership of your number.
I have an unlocked T-Mobile Moto X.
Click to expand...
Click to collapse
UncleMike said:
Almost 2 years ago I ported my number from Verizon to Google Voice before switching to Straight Talk, primarily because it was my published business number and I wasn't comfortable trusting Straight Talk with it. About 5 months ago I switched to GoPhone, and a few weeks ago I ported my number from Google Voice to GoPhone, and posted "Why I'm ditching Google Voice as my public number" at Android Forums:
Almost 20 months ago I ported my number from Verizon to Google Voice, bought a Galaxy Nexus, and activated it on Straight Talk (I've since switched to AT&T Go Phone). I told no one, and used my Google Voice number as my only number. Immediately I noticed the latency on voice calls, resulting in lots of me talking over the other party, or vice versa. During the 20 or so months of use, I've seen absolutely no improvement in this area. As a result, this morning I put in a port request to transfer my Google Voice number to AT&T.
There have been other issues too, like:
The crappy UI and pathetic attempt at threading GV conversations
The inability to use Google Voice for quick responses when ignoring an incoming call (the API and permissions have existed in Android since 4.3)
Lack of MMS support
Incompatibility with some services (i.e. banks) that send texts to mobile numbers
The concept of Google Voice is great - one number, forever and always. It made it very easy for me recently when I was testing out the Nexus 5 and Moto X - I could use either phone and no one knew I was changing phones on a (sometimes) daily basis.
For those who primarily use data and texting, and make/receive few voice calls, it may not be a deal breaker, but for me the frustration of the voice latency far outweighs the benefits, even if all the other issues I listed are fixed.
But... once my port is complete, I'll probably get another GV number for use as voicemail, and for exchanges with possible Craigslist buyers, or others I don't want to give my real number to. In that case, the benefit of anonymity outweighs the downside of the latency.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Correct me if I'm wrong but.... I'm under the impression that if you port your number to google voice you don't have to use the google voice app.
I'm sure you could just set up the call forwarding and avoid using the google voice app so you could still have the benefits of your own actual phone number?
drago10029 said:
Correct me if I'm wrong but.... I'm under the impression that if you port your number to google voice you don't have to use the google voice app.
I'm sure you could just set up the call forwarding and avoid using the google voice app so you could still have the benefits of your own actual phone number?
Click to expand...
Click to collapse
There are two things to consider with Google Voice: calls and texting.
Porting your number to Google Voice does not necessarily require you to use the Google Voice app. You can setup the forwarding so that all calls to your GV number get forwarded to your real number. If you subsequently change your real number, you can easily change the GV forwarding to that new number and callers won't know the difference. For outgoing calls, you can choose to use Google Voice for no calls, all calls, international calls only, or to ask each time you make a call. If you don't use GV for a call, your real number will appear to the called party - ruining the transparency of Google Voice (that I enjoyed while testing phones). This may not be a problem for you.
For texting you have several options:
use the GV app to read and send "texts" - this maintains the transparency of Google Voice, and others send texts to your GV number and receive texts from your GV number
Skip GV and use another messaging app (including the stock app) - this totally eliminates the transparency since all texts are sent to/from your real number
Use GV's "mapping" feature - others send texts to your GV number, but the GV redirects them to your real number, making them appear in your default messaging app. The caveat here is that the messages you receive this way will appear to be from a number that's different than the number of the person that sent the text, but the message body will be prefixed with the senders name (taken from your contacts). If you send/reply to this other number, the recipient will see the text as coming from your GV number. To really make this method useable, you have to add these alternate numbers to each contact that you text. Also, until you receive a text from someone, you have no way of knowing what their "other" number is.
If you are rooted, you can use xvoiceplus which allows you to use other messaging app instead of Google voice to send or receive text message. You can even make google voice voicemail appear on the phone call log, so you never really have to use the Google voice app directly. But then voice mail thing is kinda buggy; old voicemails sometimes reappear as notification when you restart the phone.
If you can live with sms only then google voice can save you a few bucks every month. Since texting will be done through data instead of cellular signal, it won't be as good when you are in a bad signal area.

Get Google Voice SMS History Into Phone

I recently ported my Google Voice number out of GV and into Verizon, replacing my old Verizon number. The port process is "complete" (still not receiving texts from carriers other than Verizon, but that is another issue that is apparently solved by waiting a few days) and GV automatically removed my number (so now it only says "Get a Google Voice number." Is there a way to get my SMS history from Google Voice into my Moto X? I used Google Takeout to export my Voice data, but I have no idea how to get it into my phone. I plan on using Hangouts as my default SMS app if that makes a difference.

Android "L"ollipop Google voice flaw/error

I updated to the latest preview of Android L to do a little testing on a few apps that i have in the works. While using the phone for dev reasons, i noticed that the ROM was stable enough for everyday use, so i decided to install Google voice, hangouts messenger and setup Google voice to be my voice-mail of choice. This is where i noticed a issue, when i receive a phone call to my Google voice number, everything works great, hangouts app picks up the call, if i decline the call it goes directly to Google voice-mail. Perfect.. The issue is when people (for some reason) call my normal cell number it will ring and go to the normal dialer, but when i decline the call, it'll ring the hangout's messenger app.
Doing some digging i found that Google setup voice-mail a little different between kitkat (and before) to lollipop. There use to be an option to send calls straight to Voice-mail (whatever is set to default) when you'r busy(declined call) or you don't answer(missed call), now there is no option for this, just different options of numbers to forward too. This wouldn't be an issue using normal voice-mail, but when using Google voice it now forwards the calls to your Google voice number when you decline a phone call from your normal cell number... Besides having two voice-mail numbers, i do not see a work around..
Anyone else seeing this issue and have a solution?
Hi,
We do not need a new thread for this, we are trying to keep all L related issues to either this thread here or a good place could be the thread you created here until it is officially released as some of these bugs/flaws could be fixed by then.
Thread closed

Google Voice & DOK2

Anyone here on DOK2 also a Google voice user?
I am having a strange issue when trying to "Call with google voice".
The call start during the prompt where you choose whether to "call with google voice" or "call without google voice" instead of waiting till you choose one of the options.
Because of this it always calls without google voice.
To all DOK2 Google voice users, your feedback is valuable.
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Techngro said:
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I can use my Google voice number in hangouts?
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Oh yeah dude, 100%. When you log in with your Google account, it will automatically use the Google Voice number associated with that account. And you can do text and group messaging, mms, video hangouts, and voip calls all through the one app.
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Yeah Google voice # plus hangouts is a great combo.
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
James62370 said:
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
Click to expand...
Click to collapse
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
ShrekOpher said:
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
Click to expand...
Click to collapse
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
James62370 said:
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
Click to expand...
Click to collapse
R u calling over seas? Using hangouts with a google voice number, has unlimited calling between USA, Canada, and Mexico.
Unless you are running a call center I don't see the need for the pbx server setup anymore.
Using hangouts limits me to just my cell phone. All the extensions in my home are setup with voip.
have some problem too here is a work around for now. https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=starred
T-Mobile - Note 4/5/Edge - Update to 5.1.1 - Error on outgoing calls with Google Voice by setarcoS Dec 1
ADD A REPLY
Original Post: I'm on a Samsung Note 4 that was just upgraded to 5.1.1, and now when I attempt to make outgoing calls, I get "call not sent" and the call automatically gets made with my regular carrier number. I am still able to send/receive text messages, and check on voicemail's.
I tried rebooting, clearing the app cache/data, removing the sim, changing networks and nothing - the same error "call not sent" keeps appearing.
I've been using google voice for many years now since invites went out and never had this issue when changing phones.
Need help figuring out what is going on.
Device: Samsung Note 4
OS: Android 5.1.1
Network: T-mobile network
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Devices affected: Note 4, Edge, Galaxy S5, Note 5
Status: Waiting for a fix.
Work around #1: Connect through Google Voice (via Sheelendra Singh)
Dial your GV number
Hit the asterisk (*) key when the GV greeting comes on (skip this if you set your phone to go directly to voicemail access)
Enter your PIN, then pound (#)
Press 2 to place a call
Enter the phone number followed by pound (#)
Work Around #2: Dial through Hangouts
On your Android device, open the Hangouts Dialer app .
Type the person's name or phone number, and select them from the search results. Or to dial a number, touch the dial pad icon Dial pad icon at the bottom of the screen. Then dial the phone number you'd like to call, and touch the phone icon .
Work Around #3: Dial through web browser on phone (via Nick the greek 123)
1. Go to Web browser on your phone
2. Go to https://voice.google.com and sign in
3. Use the dial key pad provided.
4. When you dial the number google voice will call you first from your google number, answer it to connect to the number you dialed.
Work Around #4: Force calls through (via Steven McDonnough)
1. GoogleVoice has to be set to "Always Ask"
2. You have to set "Power Button" to end calls (Settings -> Personalization -> Accessibility -> Answering and ending calls -> End calls by Pressing the Power key)
3. Once you place the call, immediately hit the POWER BUTTON THEN quickly hit "Use GV". That will end the direct dial from your phone AND enable the GoogleVoice dialer.
Things you can do to help:
Contact T-Mobile and help make them aware of what is going on.
- Ask to be transferred to "tech support department."
- Explain the issue and tell them there is already an existing ticket for this known issue.
For all who call support and they ask you to uninstall, reinstall, factory reset, clear cache, etc. Don't bother. It won't help. These are irrational, standard support scripts used when they don't nearly understand the cause nor the solution.
Log into https://voice.google.com and use the "Send Feedback" link at the bottom left of the page" to help make them aware of what is going on.
Contact Samsung support and help make them aware of what is going on.
If you contact T-Mobile, Samsung, or Google Voice, be sure to mention this thread:
For reference, the URL they need is: https://productforums.google.com/forum/#!msg/voice/7v4o62rCRfI/8E2xx0hEDAAJ
And this is the thread in particular: 7v4o62rCRfI/8E2xx0hEDAAJ
2015/12/05
PaulisHere contacted T-Mobile and filed a report regarding the issue. They recommended everyone with the same issue contact them and mention this reference number to add them to the ticket: 745440721951644352 (my t-mobile rep couldn't find the ticket as they are normally 10 digits long)
I contacted T-Mobile and they said they are working with Samsung and Google (Android OS I presume) and are hoping for a patch/fix within 7-10 business days.
2015/12/09
PaulisHere opened a new ticket # 14060725
I also have this problem. I don't like having to use the hangouts dialer, but, it's what I have to do for now.
I called Tmo biz class support and as expected they were useless and are pointing fingers at Samsung and GV.
I called Samsung support and as expected they were useless and are pointing fingers at GV.
Contacting Google's support is harder than shouting into a black hole.
Anyone else have any idea about this?
I notice that TEKXodus has the a new dialer that is video calling capable and Google voice works properly.

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