Wrong Imei - X 2014 Q&A, Help & Troubleshooting

So i bought an at&t XT1097 from ebay and it came with sim locked, i tried to unlock it with no succes via at&t because they told me the imei was not in their database.
After looking at the imei displayed on the box i found out it wasnt the same displaying at the phone (i checked this imei and this was the original imei). So now what should i do? I have my moto x rooted and bootloader unlocked still i dont know if i should just return the phone since i live in Chile and bought on the USA, or try to upload the correct imei.

well as far as i know if it was att variant, then bootloader should not be unlocked, as att isnt allowing it, your device seems too be from a diffrent carrier, i guess xt1097 is not only own by att, retail ca, retail brazil and many others carriers also use xt1097. search by the imei might be you find something help full, and also check sim tray, it contains the original imei also.. you can also check imei from bootloader, just boot into bootloader and press volume down and select barcodes from the menu by pressing volume up. last thing you can do is RMA

It IS an at&t variant, i just unlocked the bootloader via sunshine. The sim tray doesnt contain the imei either and in the bootloader barcodes it shows the IMEI that im unable to unlock.
What is RMA?

Patopa said:
It IS an at&t variant, i just unlocked the bootloader via sunshine. The sim tray doesnt contain the imei either and in the bootloader barcodes it shows the IMEI that im unable to unlock.
What is RMA?
Click to expand...
Click to collapse
The barcode imei is what the real imei is.. Box imei might be different, so if you have unlockbootloader and imei is not on database have you tried 3rd party unlock providers? I got mine in 3$ from unlockbase.. Give it a try.

Ive tried to unlock it via 3rd party, where most of them refunded me claiming that they couldnt get the unlock code. Its all so weird since now at&t says i cant ask for the unlock code since its attached to an account (previously they said it wasnt from at&t), and now i asked for the owner to try and get me the code.
I really hope i can get the code, im using a really bad phone right now.
Thanks for the help!

Seems suspicious. Is it possible the phone is stolen and has had the IMEI changed?

Related

[Q] Sim Unlock Code Not Accepted

Hi,
I have HTC one on Three UK network. I took Sim network unlock code from 3 different paid servers, All have given same code but code does not work. It says Sim Password incorrect. Spoken to supplier and he said it is some bug in new android system. Can anyone explain me how to fix this. I appreciate that.
I already 3 tried another source and checked imei etc.
talkways said:
Hi,
I have HTC one on Three UK network. I took Sim network unlock code from 3 different paid servers, All have given same code but code does not work. It says Sim Password incorrect. Spoken to supplier and he said it is some bug in new android system. Can anyone explain me how to fix this. I appreciate that.
I already 3 tried another source and checked imei etc.
Click to expand...
Click to collapse
Are you on a custom CID ? On a custom ROM? If yes, change them back to the original and it'll work.
attanasi0 said:
Are you on a custom CID ? On a custom ROM? If yes, change them back to the original and it'll work.
Click to expand...
Click to collapse
No it is original rom, original recovery but still not accepting. In attempt to flash i loaded up custom recovery now but unable to find any stock rom ruu on three. Hbot is 1.54 and s on and bootloader locked (i unlocked it using htcdev now)
talkways said:
No it is original rom, original recovery but still not accepting. In attempt to flash i loaded up custom recovery now but unable to find any stock rom ruu on three. Hbot is 1.54 and s on and bootloader locked (i unlocked it using htcdev now)
Click to expand...
Click to collapse
This is purely anecdotal but the phone I had before this was the s2 LTE model on AT&T, when they gave me the code it kept saying it was unsuccessful until I ran out of attempts. However when I actually put in a t-mobile sim card it worked fine and it was fully unlocked. Maybe try that?
Danmanlott said:
This is purely anecdotal but the phone I had before this was the s2 LTE model on AT&T, when they gave me the code it kept saying it was unsuccessful until I ran out of attempts. However when I actually put in a t-mobile sim card it worked fine and it was fully unlocked. Maybe try that?
Click to expand...
Click to collapse
You do know that to unlock the phone you need a SIM card from a different company inside the phone so that it asks for Network Unlock Code... SIM Lock is not the same...
attanasi0 said:
You do know that to unlock the phone you need a SIM card from a different company inside the phone so that it asks for Network Unlock Code... SIM Lock is not the same...
Click to expand...
Click to collapse
Obviously phone is asking for sim network unlock code when we put non accepted sim card. So phone is not unlocked. We do quite a lot unlocking and few phones get this error, we have to refund customer but I am seeking solution for it. It is only in Android phones (HTC and Samsung).. Samsung's we usually unlock using unlocking boxes but HTC One is not supported other than code. (Setool support older HBOOT).

[Q] note 3 with clean imei says phone not allowed code mm#6

I got a note 3 clean IMEI (checked it at swappa) unlocked it via cellunlocker put in a metro sim and got this message: phone not allowed code mm#6 (the phone was rooted using kingo root)
any ideas out there?
thank you.
same problem here but i was using the phone with diferent carrier for over a year and recently the mm#6 poped up
Maybe check the imei here: http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/
The website refers to Canada but I have used it for us carrier phones too.
laraujo417 said:
I got a note 3 clean IMEI (checked it at swappa) unlocked it via cellunlocker put in a metro sim and got this message: phone not allowed code mm#6 (the phone was rooted using kingo root)
any ideas out there?
thank you.
Click to expand...
Click to collapse
Just because an IMEI is good doesn't mean the phone isn't locked to one network( doesn't apply to you but someone else maybe). Also, all these IMEI checking sites are very misleading. If a phone is under contract the IMEI always shows good. They sell the phone but later stop paying, guess what happens?

sim unlock code entry screen not coming up..help!

Hi all;
got my sim unlock code for the nexus 6. when i put in a non carrier sim and boot back up no menu comes up for me to enter the unlock code, just says no service, if i put the original carrier sim back in it works fine..any way to manually invoke the unlock code menu so i can enter it or any other tips..thanks in advance
I can't help with this but it may help others to say what carrier you're locked to..
Sorry..iT's locked to rogers in canada
Since the phone was already used on Rogers, perform a factory wipe to use a new carrier's SIM
My Rogers Nexus 6 came unlocked out of the box. I expect yours is as well. I have never heard of a locked Nexus device sold by a Canadian carrier.
Weird
..just says selected network (telus) what im trying to connect it to is unavailable. Factory reset at this point too

Unable to unlock SIM

Hi, i recently bought a Motorola XT1097 on ebay that is at&t sim locked.
I tried to get the unlock code from them, but they answered to me that they cant provide it because that imei is not on their network. I tried others page to get the unlock code with no success.
The phone now has the bootloader unlocked and is rooted, is there any other method to unlock it without needing to have the code? I searched through the forum but couldnt find any answers.
Thanks!
Anyone? :crying:
I Just Have the Same Problem, but my is from CANADA. I try more than 10 service for unlock, contact a Motorola LatinAmerica, Canada, Usa, and the most biggest carrier from Canada, USA and LatinAmerica and anyone can check the imei and either get a unlock code.
Patopa said:
Anyone? :crying:
Click to expand...
Click to collapse
How you know it's locked too att? :/ reboot into bootloader menu and check barcodes there will be your model if it was att then you shouldn't get unlock code for bootloader as att doesn't allow it, also try 3rd party unlocl code from motorola database.. I guess its 3$ i use unlockbase.com as its relaible for me. Hope it will help you too
I unlocked it via sunshine, its the only way to unlock xt1097 of at&t right now. I have tried lots of 3rd party with no result.

any idea why an unlock pixel could not open oem lock

Hi I find a 2nd hand pixel 4xl from 2nd hand seller and the device status looks good for me, but it's strange that the oemlock could not open but the imei number checking from google repair is unlock , even not related to some carrier
any one know something about this status?
edit: imei photo removed
the strange imei number status
butterl said:
Hi I find a 2nd hand pixel 4xl from 2nd hand seller and the device status looks good for me, but it's strange that the oemlock could not open but the imei number checking from google repair is unlock , even not related to some carrier
any one know something about this status?
the strange View attachment 5235535imei number status
Click to expand...
Click to collapse
You likely have a Verizon model and their bootloaders can't be unlocked. The IMEI check likely refers to it being carrier unlocked, not bootloader unlocked.
Lughnasadh said:
You likely have a Verizon model and their bootloaders can't be unlocked. The IMEI check likely refers to it being carrier unlocked, not bootloader unlocked.
Click to expand...
Click to collapse
Thanks for your reply! You mean that the unlock status is update if simlock from carrier is unlocked(like sending unlock request to att , if success the google repair query will also update)?
butterl said:
Thanks for your reply! You mean that the unlock status is update if simlock from carrier is unlocked(like sending unlock request to att , if success the google repair query will also update)?
Click to expand...
Click to collapse
OEM unlocking toggle in developer options refers to the bootloader unlocking, not carrier unlocking. They are 2 different things. If your OEM unlocking toggle is grayed out in the disabled position you won't be able to unlock the bootloader to modify your device, such as flashing roms, kernels, etc...
If you have a Verizon model you won't be able to unlock the bootloader. I think maybe with T-Mobile if you can get the sim unlocked you will be able to unlock the bootloader. Not sure about other carriers.
Also, you should delete that picture. If that is your real IMEI number you don't want other people to see it.

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