Retrieve data from broken Nexus 6 - Nexus 6 Q&A, Help & Troubleshooting

Screen was already broken, but accidentally dropped it again and totaled it last night.
So basically, the screen is DONE, and I thought I had USB debugging already enabled but it WILL NOT show up in cmd as an adb device, so it's possible that it was not enabled. How can I enable ADB and pull my files from internal storage? Please someone help, I have important pictures and videos.
Thanks in advance guys!
EDIT: I also am not sure what version I was running, is there any way to tell without the screen? Trying to play with Nexus toolkit and need to know my version

Have you got any custom recovery?? Like TWRP? Cos they usually have mtp enabled by default.
Sent from my Nexus 6 using Tapatalk

roger.hernandez91 said:
Screen was already broken, but accidentally dropped it again and totaled it last night.
So basically, the screen is DONE, and I thought I had USB debugging already enabled but it WILL NOT show up in cmd as an adb device, so it's possible that it was not enabled. How can I enable ADB and pull my files from internal storage? Please someone help, I have important pictures and videos.
Thanks in advance guys!
EDIT: I also am not sure what version I was running, is there any way to tell without the screen? Trying to play with Nexus toolkit and need to know my version
Click to expand...
Click to collapse
The device should show up in ADB whether USB debugging is enabled or not. This sounds more like a driver issue than anything else. Have you tried installing the Android SDK tools and installing the drivers from the SDK manager?

Related

[Q] Recovering files from broken phone

First of all, i have tried to solve this problem for hours and so far i don't have found anything that could help me.
So my screen is broken, completetely black, and i would like to save some files from my galaxy S(files are NOT on external SD card). Connecting phone to computer doesnt help because i should turn mass media mode on, and thats kind of hard when the touch screen is not working. Kies recognizes my phone(tries to connect), but can't connect because i should turn some other mode on? I have read that it could be possible to save files with ADB and i even tried but i didnt find any suitable instructions. So could anybody tell me how to save my holiday pictures :crying:
tuotanin said:
First of all, i have tried to solve this problem for hours and so far i don't have found anything that could help me.
So my screen is broken, completetely black, and i would like to save some files from my galaxy S(files are NOT on external SD card). Connecting phone to computer doesnt help because i should turn mass media mode on, and thats kind of hard when the touch screen is not working. Kies recognizes my phone(tries to connect), but can't connect because i should turn some other mode on? I have read that it could be possible to save files with ADB and i even tried but i didnt find any suitable instructions. So could anybody tell me how to save my holiday pictures :crying:
Click to expand...
Click to collapse
Hi,
I have a solution for you
No need to turn on mass storage.
What you need:
USB cable
Working pc
Android SDK http://developer.android.com/sdk/index.html
USB Driver http://developer.android.com/sdk/win-usb.html
1. Download and install this tool: http://de.codeplex.com/releases/view/107423
2. Boot your phone into recovery (worked for me) ( volume up+home+power)
3. Connect your usb cable
4. Start Droid Explorer and search for your sd card
cixty said:
Hi,
I have a solution for you
No need to turn on mass storage.
What you need:
USB cable
Working pc
Android SDK
USB Driver
1. Download and install this tool:
2. Boot your phone into recovery (worked for me) ( volume up+home+power)
3. Connect your usb cable
4. Start Droid Explorer and search for your sd card
Click to expand...
Click to collapse
Thank you for your answer. I think i can't get my phone into recevory mode. At least Droid explorer doesn't find it. When i try to boot it into recovery, my computer makes that "connected sound" several times, so i think the phone really is broken... Also, when the phone is connected to computer with usb cable, and i put the battery into the phone, i can hear that connected sound immediately, so i guess the phone automatically boots on? Well i keep trying but i think it is not possible to boot this phone into recovery mode
tuotanin said:
I have read that it could be possible to save files with ADB and i even tried but i didnt find any suitable instructions. So could anybody tell me how to save my holiday pictures :crying:
Click to expand...
Click to collapse
What you need therefore is a (rooted) phone and USB debugging must be enabled - at least I never tried withouit thos options turned on. Since you don't need to do sthg with su I think technically you can go without root as well, but did never run it without so not sure on that. Hope you had USB debugging active before your screen broke...
Install the adb tools on your pc if you haven't already. (google is your friend )
What you want to do now is connect your phone to the PC, open up a terminal session (within windows e.g. execute -> cmd ) and then fire up those commands:
Code:
adb
lot of stuff, ignore - if it doesn't work: google installing drivers and the adb tools
Code:
adb devices
here your phone should be listed if it is in debugging mode.
then just
Code:
adb pull [pathToYourHolidaypics] [pathToSaveOnHarddisk]
so for example:
Code:
adb pull /sdcard/DCIM Holidaypics
and you photos should be rescued. Good luck!
2 Be said:
What you need therefore is a (rooted) phone and USB debugging must be enabled - at least I never tried withouit thos options turned on. Since you don't need to do sthg with su I think technically you can go without root as well, but did never run it without so not sure on that. Hope you had USB debugging active before your screen broke...
Install the adb tools on your pc if you haven't already. (google is your friend )
What you want to do now is connect your phone to the PC, open up a terminal session (within windows e.g. execute -> cmd ) and then fire up those commands:
Code:
adb
lot of stuff, ignore - if it doesn't work: google installing drivers and the adb tools
Code:
adb devices
here your phone should be listed if it is in debugging mode.
then just
Code:
adb pull [pathToYourHolidaypics] [pathToSaveOnHarddisk]
so for example:
Code:
adb pull /sdcard/DCIM Holidaypics
and you photos should be rescued. Good luck!
Click to expand...
Click to collapse
Thank you for your answer. Unfortunately, this method doesn't find my phone either.. I think that USB debugging mode was on but can't say for sure. Maybe my Samsung is just completely broken. I guess we are out of ways to recover files . Thank you for your help and of course feel free to post anything if anybody have any idea.
tuotanin said:
Thank you for your answer. Unfortunately, this method doesn't find my phone either.. I think that USB debugging mode was on but can't say for sure. Maybe my Samsung is just completely broken. I guess we are out of ways to recover files . Thank you for your help and of course feel free to post anything if anybody have any idea.
Click to expand...
Click to collapse
if usb debugging off, mtp still working so pc must detect ur fone unless its already not working.if pc recognised ur fone when plugged in, use any partition backup app in pc to backup da entire partition
n i m sorry if its doesnt help u
Sent from my GT-I9000 using xda premium
compacity said:
if usb debugging off, mtp still working so pc must detect ur fone unless its already not working.if pc recognised ur fone when plugged in, use any partition backup app in pc to backup da entire partition
n i m sorry if its doesnt help u
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
It should be in USB storage mode. I dont know what mode is on atm. Even Kies doenst recognize phone

[Q] Phone won't connect via ADB

Hi all.
I'm trying to S-Off my HTC first, but I can't get the phone to connect to ADB while in debug mode. It connects to ADB fine while in recovery mode, but apparently it needs to be in debug mode for moonshine to work. The phone is unlocked and rooted and I installed the HTC drivers. In the device manager it comes up as an Android device in recovery mode, but as a portable storage device in debug mode.
Can anyone tell me what I'm doing wrong?
nikpmr said:
Hi all.
I'm trying to S-Off my HTC first, but I can't get the phone to connect to ADB while in debug mode. It connects to ADB fine while in recovery mode, but apparently it needs to be in debug mode for moonshine to work. The phone is unlocked and rooted and I installed the HTC drivers. In the device manager it comes up as an Android device in recovery mode, but as a portable storage device in debug mode.
Can anyone tell me what I'm doing wrong?
Click to expand...
Click to collapse
Does it show up when typing adb devices in the command prompt?
Thanks for the reply.
No, not unless the phone is in recovery mode. Fastboot works as well. However when the phone is on and in debug mode I get nothing.
nikpmr said:
Thanks for the reply.
No, not unless the phone is in recovery mode. Fastboot works as well. However when the phone is on and in debug mode I get nothing.
Click to expand...
Click to collapse
Hmmm sounds like what happened to me once it was a frustrating situation but all that was needed was an update to the ADB drivers for the device. Sadly I'm away from my computer right now so it'll be a while until I can actually whip something up to help you, sorry
Try to force ADB to redetect with adb kill-server.
abrahammmmmmm_ said:
Hmmm sounds like what happened to me once it was a frustrating situation but all that was needed was an update to the ADB drivers for the device. Sadly I'm away from my computer right now so it'll be a while until I can actually whip something up to help you, sorry
Click to expand...
Click to collapse
Okay, let me know when you have some time. Thanks again!
I tried the kill-server command to no avail. The computer just plain doesn't recognize it as an Android device. I will try on my Linux computer and see if that makes any difference.
nikpmr said:
Okay, let me know when you have some time. Thanks again!
I tried the kill-server command to no avail. The computer just plain doesn't recognize it as an Android device. I will try on my Linux computer and see if that makes any difference.
Click to expand...
Click to collapse
Is your computer windows 7, 8 x32 or x64bit? I can probably do it today if you've got a windows 7 x64bit computer since I wont have to do much looking
I'm running win 7 64 bit. Thanks again for your help!
nikpmr said:
I'm running win 7 64 bit. Thanks again for your help!
Click to expand...
Click to collapse
NOTE THAT YOUR PHONE SHOULD NOT BE CONNECTED DURING THIS PROCESS
I already searched & set up the update folder so you don't have to do all the dirty work d:\
Ok Well I'm just going to make this quick and not really got through the basics like how to unzip things because if you don't know how to do that you probably shouldn't be trying to get s-off on your phone anyway so I'll just assume you already know how.
Step 1. open control panel select hardware and sound and open Device Manager with the administrative logo one the side.
Step 2. Near the top or somewhere on this list there's supposed to be a drop down that reads "adb devices, adb android, adb, android, adb drivers etc. Mine shows Android USB Devices it actually just varies based on computer I can't really go to the specifics of it but I'm sure you can find it.
Step 3. Select that dropdown menu and right click whatever shows (there should only be one thing) and then select Update Driver Software and choose the option that says Browse my computer for driver software and locate the htc drivers folder which should already be unzipped, select the whole folder and have the option to include subfolders checked. click next or whatever it says to finish
Step 3 Now you must remove your device from the Portable Devices dropdown menu to ensure all drivers are detected for the phone, to do this right click on HTC First and just select remove, wait until it's done. and now just reconnect your device and let all the drivers install and it should now be done!
Make sure you look at the screenshots I attached to make sure you don't accidentally remove or update something else also because that's where the drivers folder is an i'm pretty sure you'll need that
A reboot of the computer is recommended btw
Ask questions if you have any
View attachment 2459140
View attachment HTC_drivers_Win7_x64.zip
View attachment 2459141
Wow, that's quite explanatory, thank you! Unfortunately I only see the category ADB Devices when the phone is connected and in recovery mode, and I only see the category Portable Devices when the phone is connected, booted, and in debug mode. (Neither of these categories are visible when the phone is disconnected from the computer.) I did however try installing the drivers you gave me with the phone connected and in recovery mode, but to no avail; after the phone boots ADB Devices disappears and Portable Devices appears. Uninstalling Portable Devices doesn't help either; it just reinstalls when I reconnect the phone.
I am trying to get the category ADB Devices to appear in the Device manager when the phone is turned on and in debug mode so that I can use ADB while the phone is booted.
Got it working. I had to go to device manager > portable devices > HTC First and replace the driver with Generic USB Composite Device Driver.
Boom. Everything working. Weird.
nikpmr said:
Got it working. I had to go to device manager > portable devices > HTC First and replace the driver with Generic USB Composite Device Driver.
Boom. Everything working. Weird.
Click to expand...
Click to collapse
How exactly did you replace the HTC First driver with the Generic USB Composite Device Driver?

No respond on screen

Hello, I got a problem with my phone. Is possible to turn on my phone, but screen doesn't works. Just black screen and nothing more. I tried almost everything what could I do, and now I want to sell it as broken. My question is: Is possible to recover any data from a phone, which screen doesn't works? I hope there is.
Impatiently waiting for tour request.
windows160 said:
Is possible to recover any data from a phone, which screen doesn't works? I hope there is.
Click to expand...
Click to collapse
if you had turned on "usb debugging" from the developer option menu or i you already have a custom recovery installed, you can use adb to pull your files
adb pull <remote> <locale>
Click to expand...
Click to collapse
e.g
Code:
adb pull /data/media/0/Pictures C:\Backup
and you should also see your phone storage from your computer when its booted in the system.
alray said:
if you had turned on "usb debugging" from the developer option menu or i you already have a custom recovery installed, you can use adb to pull your files
e.g
Code:
adb pull /data/media/0/Pictures C:\Backup
and you should also see your phone storage from your computer when its booted in the system.
Click to expand...
Click to collapse
So... I did everything how it written right there --> http://forum.xda-developers.com/showthread.php?t=2588979 and I don't know what next. I have installed drivers for my phone how it was ilustrated on pics, but my phone was named Samsung when I got HTC. So I installed for Samsung drivers and everything gone well. But I don't know what next. I can't find on C drive any adb folder.
Could you help me with this?
"Also I run up CMD and wrote there ADB, then your code and it shows info: Device offline, when is plugged in.
windows160 said:
So... I did everything how it written right there --> http://forum.xda-developers.com/showthread.php?t=2588979 and I don't know what next. I have installed drivers for my phone how it was ilustrated on pics, but my phone was named Samsung when I got HTC. So I installed for Samsung drivers and everything gone well. But I don't know what next. I can't find on C drive any adb folder.
Could you help me with this?
"Also I run up CMD and wrote there ADB, then your code and it shows info: Device offline, when is plugged in.
Click to expand...
Click to collapse
1st fix your drivers, you mus thave the correct HTC drivers installed, not samsung
2nd: Was usb debugging option turned already turned on from the developer option menu? If no then forget about adb commands.
alray said:
1st fix your drivers, you mus thave the correct HTC drivers installed, not samsung
2nd: Was usb debugging option turned already turned on from the developer option menu? If no then forget about adb commands.
Click to expand...
Click to collapse
I don't know why, but I got installed only HTC drivers and when I am trying to update drivers I can chose only ADB Interface and then I got only Samsung drivers... I don't why...

Why does my computer no longer recognize my phone after doing marshmallow update?

I have two Nexus 6s, one completely stock and one that I just upgraded to Marshmallow. I downloaded sdk and minimal adb and fastboot today in order to install marshmallow. I just plugged in my completely stock unmodified Nexus 6 into my computer to get my photos off my stock Nexus before I send it back to amazon and although the phone charges, nothing pops up for it being a storage device, I switched it between MTP and PTP on the phone but it does nothing, the phone does not show up, same goes for the Nexus 6 that has marshmallow on it, also switched that to MTP. My computer detects the phone because it allows me to eject it from usb but that is about it. Anything else I can try? trying to get pics off the old Nexus before I send it back.
PolishDude said:
I have two Nexus 6s, one completely stock and one that I just upgraded to Marshmallow. I downloaded sdk and minimal adb and fastboot today in order to install marshmallow. I just plugged in my completely stock unmodified Nexus 6 into my computer to get my photos off my stock Nexus before I send it back to amazon and although the phone charges, nothing pops up for it being a storage device, I switched it between MTP and PTP on the phone but it does nothing, the phone does not show up, same goes for the Nexus 6 that has marshmallow on it, also switched that to MTP. My computer detects the phone because it allows me to eject it from usb but that is about it. Anything else I can try? trying to get pics off the old Nexus before I send it back.
Click to expand...
Click to collapse
btw adb sees the phone no problem
I have the same problem. Windows seems to recognize the phone, but it displays no content when I try to browse files.
Just did a clean flash of the factory image.
EDIT:
Ok, I'm an idiot... here's the solution:
http://forum.xda-developers.com/showpost.php?p=63151023&postcount=2
Yadao said:
I have the same problem. Windows seems to recognize the phone, but it displays no content when I try to browse files.
Just did a clean flash of the factory image.
EDIT:
Ok, I'm an idiot... here's the solution:
http://forum.xda-developers.com/showpost.php?p=63151023&postcount=2
Click to expand...
Click to collapse
nope that does nothing on my phone, both are set correctly at MTP or PTP, nothing works
BTW when I eject the USB it lists it as "android adb interface" I have a feeling that is why it is not showing up?
Mine just says MTP when I eject it. Did you try toggling USB debugging on and off?
Yadao said:
Mine just says MTP when I eject it. Did you try toggling USB debugging on and off?
Click to expand...
Click to collapse
I deleted the adb driver and that fixed the issue but that can't be the correct way because I think it would be pointless to have to install and delete the adb driver each time I want to use it? I knew it was more computer related than phone related but what is the correct way to make the phone work with a adb driver installed on the computer?
PolishDude said:
I deleted the adb driver and that fixed the issue but that can't be the correct way because I think it would be pointless to have to install and delete the adb driver each time I want to use it? I knew it was more computer related than phone related but what is the correct way to make the phone work with a adb driver installed on the computer?
Click to expand...
Click to collapse
I honestly don't know. I've always had mixed results. Sometimes it would work automatically, sometimes I'd have to manually install the google drivers when the phone is in the bootloader.
Had the same "problem", to fix it and for windows to show the contents of the phone, you just need to pull down the top drawer and select mtp file transfer from the USB options. It is set for " charge only" as default. Try it out!
Sent from my Nexus 6 using Tapatalk
Pull down the status bar and set charge only to transfer files
Tek-Toyz said:
Had the same "problem", to fix it and for windows to show the contents of the phone, you just need to pull down the top drawer and select mtp file transfer from the USB options. It is set for " charge only" as default. Try it out!
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yasharkhan said:
Pull down the status bar and set charge only to transfer files
Click to expand...
Click to collapse
Exactly: it is not a problem, but just a new way to manage USB connections. You just have to pull down the status bar and choose one of the USB options for your Nexus 6
lol you guys aren't understanding, I did that and it did not fix the issue. The phone was still not recognized as a storage device. I also tried a Nexus 6 that was on 5.1.1 which does not have the charging only option in the drawer and it also was not recognized but once I deleted the adb driver from my computer, my computer saw both as storage devices when I put them into MTP mode
Go into developer settings
Make sure checked Debugging on
Then Scroll down
Look for MTP CHange it to something else in the settings
then back MTP Your computer will then see it it bug in 6.0
Follow my Video
https://youtu.be/At0auL6CQeg

Simple explanation to fix ADB unauthorized device in 'M'

QUESTION: Can someone please explain in simple form how to fix the ADB unauthorized issue that has been present since the update to M? The option for removing any current rsa keys is gone from the developer settings. And when you plug your phone in to a new computer it used to pop up a notification that would let you accept the rsa key. None of this is working any more. I cant believe that it is not a bigger issue and I have spent a few hours over a few days looking for a solution so if I have missed it, I am sorry. I have read a few things that say that google has just removed the ability to use adb and one post even explaining that, what looked to me to be a prop file variable, needed to be changed from 0 to 1, or vise versa, but didnt explain where the variable was. I dont see anything that I am confident with in the build.prop. Thanks. Please explain so that anyone will be able to overcome this issue, or point to a link.
Are you talking about the option to "Revoke USB debugging authorisations" under Developer options? It's there, at least on my N6 running stock 6.0.1 MMB29V... And I just tried to ADB to my device and the popup for the authorisation came up on the phone, just as it should.
I think you have some other problem going on.
Are you running the latest adb/fastboot tools on your PC?
Article showing removal of ADB
stevemw said:
Are you running the latest adb/fastboot tools on your PC?
Click to expand...
Click to collapse
Yes I am, I always use the one directly from the 'platform-tools' directory in the SDK. Another thing is I have read multiple articles that actually state that Google has removed the adb functionality in marshmallow... I don't get it. I even went from stock G.E. to CM an its exact same problem. Not to mention now I am dealing bwith the fact that the nethunter kernel isn't compatible with the CM build for Nexus... What!? Anyone can enlighten me on that subject I would love to know that as well... LoL. Here is link to one of the ADB articles though.
Tekto-kodi.com/kodi-news/marshmallow-android-6-removes-adb/
I looked at your link and the links provided in that article. The only thing I can read from those is that the ability to run ADB from your phone, i.e. from the terminal emulator (not your PC) has been removed. Are you trying to run ADB from your phone or your PC (I was under the impression that you're using your PC, but I have to ask)?
As I stated before, ADB from my PC to my N6 works just fine with Marshmallow (6.0.1 MMB29V).
You say that you use ADB directly from "platform-tools", but you don't say if you've updated the tools from the SDK-manager.

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