Software and printed IMEI numbers are not matching - T-Mobile LG G4

I just purchased a used H811 Tmobile LG G4. Popped in a Tmobile SIM and it's working fine.
However, to my great surprise, the IMEI number displayed from Settings or by dialing *#06# does not match the one printed on the label behind the battery.
Tmobile rep actually said that this might be due to CDMA support on G4, which requires a different IMEI.
I am not so sure this makes sense.
Does anyone's IMEI number not match like mine?
Thanks in advance.

Can't check right now but I believe the one in software is the one that cell companies see and block if needed. The printed one is for hardware repairs and such. Though they should be the same number. I'll check later and report back.

Phone was blacklisted and someone changed imei so it would work. Both numbers should match unless the phone has been tampered with. Sorry

Related

bought my diamond second hand off some guy 2 months ago..

and today when I was looking into unlocking my phone, I noticed that the system IMEI is different from the IMEI label on the back of the phone.
I am using a deep shining ROM. did the ROM flash over the IMEI or was my phone just messed up to begin with?
also is there a soft method of finding out whether or not my phone is already unlocked?
Sorry to say but that guy messed your over by changing the IMEI. Flashing a rom doesn't do anything to IMEI, special tools and software CAN change it, and that is what this guy did. You can't do anything to change that, as changing IMEI is downright illegal and you dont want to get caught up in that.
As for finding out if its unlocked, take another companies SIM CARD, ie if you are with ATT, go and get a Rogers, or whoever else uses a SIM CARD, and find out if it will work in the phone.
so, it is quite possible that this phone is stolen? damn... what are the potential consequences of that? if he switched the original IMEI to the current one that I have, what if someone legitamately uses the imei on the same network, am I going to be screwed?
SUBLIMINALLYINC said:
so, it is quite possible that this phone is stolen? damn... what are the potential consequences of that? if he switched the original IMEI to the current one that I have, what if someone legitamately uses the imei on the same network, am I going to be screwed?
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Click to collapse
No you will not get screwed. {Unless you really want to; then I'm sure we can arrange for it}
IMEI {International Mobile Electronics Identification} Numbers are uniqe to every phone, but the network does not {& I believe Cannot} read the IMEI. ESNs {Electronic Serial Numbers} are a different thing, as the CDMA networks use this # to Identify the devices network authenticity {in other words: Whether or not it's authorized to use the network}. GSM {Global SIM Management} Phones rely on the SIM card to authenticate the devices access to the network. An IMEI is never sent thru the network! That's like posting your social security # online {Mine's 420-69-840} About the only time that a false IMEI is a problem, is when you need to get it unlocked {as you are trying to}; or if you need to report it stolen/lost. If the latter is the case then you will need to provide the authorities with both IMEIs. This is in case the person that has it removes the label in the back. For unlocking the device, you need to give the # that's in the software; as this is the only # the phone knows. Oh yeah, You can't send it in to get HTC warranty service either
Have you tried asking the person you bought it from about this? I would!! I would want to know why he did it, how he did it, & where the other # came from. It is a possibility that he had replaced the Mainboard with another unit, but he should have changed the labels at the same time. I have done this with a few phones {combine a couple bad ones to make a good one}, but I always ensure the IMEI or ESN matches on the back & in the software! If you believe you were defrauded, then contact the authorities & explain it to them. If there is another phone with the same IMEI, they should be able to tell you.
It might either be that he changed the main board or the cover itself.. (hopefully he did not steal it..)
I wouldnt worry too much about it though. Just go with the IMEI that is displayed on your screen not on the back of the phone.
well i tried to get an unlock code by using the IMEI read off the system page on my diamond and the guy couldnt get aan unlock code; is there anyother way to get the correct code>?
SUBLIMINALLYINC said:
so, it is quite possible that this phone is stolen? damn... what are the potential consequences of that? if he switched the original IMEI to the current one that I have, what if someone legitamately uses the imei on the same network, am I going to be screwed?
Click to expand...
Click to collapse
Hi,
Maybe it is or it isn't (but it is possible). It depends on which country that person bought this phone and maybe he used warranty service. I had this issue myself.After 2 month My Diamond didn't recognize my simcard, i sent it for warranty and when it came back GPS didn't work. so i sent it again , when i received it, at repair center they said that they replace mainboard, so imei changes and i received written document that they replaced mainboard (my back panel imei and the imei that phone shows are different now).
for checking it , Goto this site : http://www.numberingplans.com/?page=analysis&sub=imeinr
enter both imei and check them, if both are for diamond i think your mainboard is changed before, but if the imei that phone shows is belong to another handset (for Ex : a nokia one or another htc model) i can say 99% percent your phone is stolen.
i'd probably bet he's bought an "original" housing from auction site. i've done it many of times but i usually rip the imei sticker off, bear in mind the imei on the diamond is only on a metal plate, he may have forgot to change this part, he may have damaged his old imei sticker/plate, as stated above he may have changed his main board also, there is many possibilities.
don't worry about it, if your still a bit worried try the CheckMEND online service here:
http://www.checkmend.com/uk/
It costs £1.99 per go, (which you'd want to do both imei's) but you get a certificate telling you wahts dodgy or not about your phone.
it a great service if you feel a little worried.

when is an unlocked phone acyually locked?

I purchased my X1a on eBay more than a year ago from a Californian who claimed the phone was unlocked. I turned to Canada's Rogers for a GSM SIM, and it has worked beautifully since, ... except that Rogers' coverage is darn bad here in Newfoundland. Sick of it, finally I gave Rogers notice because Telsus looked up its ESN and claimed they'd be able to support it on their HSPA network.
However, come today ... Telus installs their SIM, and the ESN is rejected. The guy behind the desk makes a call, and Telus central states that the only reason can be that the phone is still locked(?) Is it possible that it could have been locked to ATT and it just happens to work with Rogers? The phone doesn't have any thing on it to imply it once belonged to any US carrier.
Please advise ...
TIA & cheerios from the Avalon Peninsula
Has Telus completely made the switch to GSM yet? I'm from the US, so sorry for my partial ignorance If they're still in the works, from what you said they're using ESN (which is a CDMA serial number); the Xperia doesn't have an ESN, it only has an IMEI (GSM standard).
One major reason it might not work is because each type of serial number has a different amount of numbers in them. ESN DEC (or MEID DEC) uses 18 numbers, ESN HEX (or MEID HEX) uses 14 letters and numbrs, and IMEI uses 18 numbers. ESN and IMEI are incompatible, while DEC and HEX are interchangable, since they're both CDMA standard. Maybe mention this to them and it'll jog their memories, and give you more specific information
Xenithflare said:
Has Telus completely made the switch to GSM yet? I'm from the US, so sorry for my partial ignorance If they're still in the works, from what you said they're using ESN (which is a CDMA serial number); the Xperia doesn't have an ESN, it only has an IMEI (GSM standard).
One major reason it might not work is because each type of serial number has a different amount of numbers in them. ESN DEC (or MEID DEC) uses 18 numbers, ESN HEX (or MEID HEX) uses 14 letters and numbrs, and IMEI uses 18 numbers. ESN and IMEI are incompatible, while DEC and HEX are interchangable, since they're both CDMA standard. Maybe mention this to them and it'll jog their memories, and give you more specific information
Click to expand...
Click to collapse
Thanx for your response
The Telus guy I first talked with took the battery out and looked up the # in their database and stated it would work. Today's Telus guy used the Xperia's OS to find the # indicated. The number, referred to by the OS as IMEI, actually has 15 numbers in it. The only difference from what's reported behind the battery is 35774202-003213-8(?)
rarewolf said:
Thanx for your response
The Telus guy I first talked with took the battery out and looked up the # in their database and stated it would work. Today's Telus guy used the Xperia's OS to find the # indicated. The number, referred to by the OS as IMEI, actually has 15 numbers in it. The only difference from what's reported behind the battery is 35774202-003213-8(?)
Click to expand...
Click to collapse
The serial number printed on the phones will occasionally have dashes or spaces interspaced in the numbers, because it makes it easier to input than having a long string of numbers.
So, they confirmed the IMEI, and yet it still doesn't work? And it worked for a Roger's SIM just recently... I could see an issue activating the phone on a new account, because their system won't have the X1 in it, but that shouldn't stop the SIM from reading. Hell, AT&T has no idea what the X1 is, and my account says I'm using a Motorola flip phone XD But the SIM works wonderfully. Assuming it's a brand-new account, see if they can enter a different IMEI in their system to start with (here in the States, I'd say you should just get a free subsidized phone from them, but put the SIM in the X1)? If the SIM is rejected, it can mean it isn't activated... so it could be just the initial set-up IMEI. Sorry if that was a little confusing, I had random ideas popping up everywhere
Well, that was my only guess. If that doesn't work, I'm stumped
Xenithflare said:
...
Well, that was my only guess. If that doesn't work, I'm stumped
Click to expand...
Click to collapse
You should be confused!
I printed your 1st response and thought I'd swing by the Telus store on my way home. As it turned out, another Telus store was closer and was not affiliated with the previous. I told the woman my story, showed her your message ... and then she immediately took the SIM out of her phone and put it mine ... fired it up, and then reports "It works OK with my SIM(?)"
The previous Telus store had given me the SIM originally tried, so this woman puts it in and reports "It works OK with your SIM(?)" ... and then proceeds to sell me my month-to-month plan.
The moral ... well, I don't know what to make of it, except to believe that the 1st Telus store did not really need to check with Telus central (or their affiliated central) to see if my SIM would work. IE, it simply works! ... go figure ...
Thanx again

Imei repair!! - mied=0

I know its illegal to change IMEI numbers for fraud, but its not illegal to repair your own IMEI number. I have researched, its only illegal to change it to something other than what it actually is. Repair is perfectly fine.
With that being said, at some point, my phone has 0'd out its own IMEI number. Under software it says MEID=0 and the phone carrier is not recognizing it, even though i have the actual IMEI number under the battery. I need to repair it internally so it can communicate with the network.
I know some of how to do this with cdma workshop, but the problem is that the imei is more digits than cdma workshop is allowing me to enter (and part of it is greyed out). Do i need a differnt version of cdma workshop, like a newer one than 2.7 or what do i need to do to fix my phone.
(I guess im also required to say this is for educational purposes only)
But i really just wanna FIX my phone. Thanks

[Q] Which number is the IMEI on a Korean SK Telecom GS3

Hi everyone. So I recently got my Korean SKT GS3 stolen while at a wedding in India. I have friends here who know a person or two in the police, and is in a position to help me out and get my phone back for me. However, in order to do that I need the IMEI number. I didn't write down my IMEI number before I had it stolen, but I DO have the box that the phone came with. There are a lot of different numbers on the box, and I'm not sure which one the IMEI number is. I assumed it was 15 digit number on the box, but when I checked it with www.imei.info, it gave a completely different phone. There's another 15 character thing on the box, but I think that's the serial number because it starts with 12 SSBO 4G *******.
Can anyone confirm which number is the IMEI number? And by chance.. would anyone know if it's possible to track this Korean phone when it's in India?
Thanks in advance!

IMEI problem - can someone explain/advise?

Short version: who can fix IMEI on my (legally bought) phone?
Long story: I bought a new G870A phone around XMAS from an ebay-like store (I live in Poland). It seems to be an American phone (I get an ATT logo). It worked fine in Poland for two weeks I was using it (Polish SIM, T-mobile operator), but then I left for my work in South Korea, where I have a Korean SIM (SKT op.) it had connectivity issues: phone/SMS/wifi work, but mobile data doesn't work if the phone displays LTE 4G on the top. If it shows just 4G it works. I took it too SKT shops (three), all swear it's not an operator problem. Took it to the Samsung service center, they couldn't figure things out, sent it to the factory. I got a call from them (well, I don't speak Korean, so it's handled by my Korean gf). She said: "the number of INEI on the phone does not match the manufacturer’s serial number on the phone. Based on my understanding from his explanations, the manufactures finds for the serial number with INEI numbers, two numbers need to be the same. If another person is using a phone with the same INEI numbers with yours, your phone might not work properly. Your phone is not in the process for A/S since ur phone itself has the problem. So, they suggested you to contact the distributor what happens." I did some research on IMEI, and I am confused. I am reasonably sure that the place I bought in Poland is legit (I got the box, warranty card, proof of purchase; the business has official government registration, and 99% satisfaction ratio for its ~2,000 sales). The mobile data worked in Poland, which would suggest IMEI was fine - until the flight/SIM change? What could have messed it up? And if it is, who can fix it for me? Seems like the Samsung rep wants me to take the phone halfway through the world and complain to the Polish seller? Should I try to get if fixed in Korea? Whose fault is it? It also seems like it is possible to get the IMEI changed without root, could it be that someone "stole" my IMEI number? Could IMEI numbers work in one country but not the other? Should I try to change the IMEI myself - and if so, are there any good guides for that? I also read that changing IMEI is not legal in many countries, but presumably the vendor/service center can do it? But who is the party that should fix my phone? The original vendor? Are IMEI problems covered through warranty?

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