Note 5 Color Management Photo Printing Issue - Galaxy Note5 Q&A, Help & Troubleshooting

Has anyone noticed a color management issue when printing photos that have been taken by the Samsung Galaxy Note 5 rear camera?
I've tested 3 different output sources (2 Canon and 1 HP photo quality printer using premium photo paper) as well as multiple phone devices (another identical Note 5, and also older Galaxy S1 and S2). I have also tested with a 35mm digital camera. When printing photos from either one of the 2 Notes 5's, all 3 printers color output is off. The prints are substantially darker and not as vibrant than what is viewed on the phone or computer screen. However, if photos are printed that were made with the 35mm camera or the older Galaxy devices, the photos the output is as perfect as you're going to get. Basically, this told me that there is something wrong with the color management software that is build into the phone in how its translating to output devices.
I contacted Samsung and they of course went through all of the potential causes as I did and they came to the same conclusion as I have. They've passed the information up through internal 'management' and stated it could take months for anything to be done such as a software update. I highly doubt it will go anywhere though.
I would love to hear back from others that have this similar issue and if they were able to resolve it.
Thanks

Try changing this and it will probably start matching the photo output.
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blackhemi4x4 said:
Try changing this and it will probably start matching the photo output.
The function you're showing is for screen color control, not color management of how the data taken by the camera is translated to a printer. I honestly don't care if the screen is not that accurate, only if the pictures the phone takes are accurate (or very close).
Click to expand...
Click to collapse

Maybe your printer color management settings need to be adjusted for photos taken with your note 5.
I've had a few prints from my note 5 and they are spot on.
Sent from my SM-N920T using Tapatalk

blackhemi4x4 said:
Maybe your printer color management settings need to be adjusted for photos taken with your note 5.
I've had a few prints from my note 5 and they are spot on.
Sent from my SM-N920T using Tapatalk
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Click to collapse
I find that hard to believe given that I tested 3 different printers and all resulted in the same issue. What brand/model of printer do you have?

My home printer is rarely used for photo printing, it's an HP 4500 series all in one.
Most of my prints get sent to various online retailers to print for me. I've never had a dark or bad one come back.
I'm curious on what or how yours is doing what it does. Very strange.
Sent from my SM-N920T using Tapatalk

I agree its strange since I've never had this issue with any other photo device until the Note 5.
The best way to describe it is that the colors are darker than they should be which makes the print less vibrant as the actual photo. I tested another shot yesterday against a pure white background. The white printed as a light grayish color.

Related

Note 2, Neuxs 4, iPhone 5 Screen Comparison

Well I got my second Nexus 4 yesterday (first one belonged to my company) and I did a quick comparison in close up photos to my Note 2 and my iPhone 5. I would have compared it to my HTC DNA but I returned it already back to Verizon.
This is obviously not a professional comparo, just some close up shots of the screens to give you a feel for the color and resolution differences. The colors on the Note 2's RGB AMOLED are amazing (Huge difference vs. Pentile Matrix on other Samsung AMOLEDS), so is the iPhone 5, the Nexus is a little washed out when stacked up against the other two but still quite a nice screen.
All 3
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Note 2
Nexus 4
iPhone 5
For close up TEXT.
Note 2
Nexus 4
iPhone 5
When zoomed all the way out, all 3 screens offers up text that are all very clear and legible. With these screens of 250+ppi, everything is nice and sharp. When I hear people claiming that their Nexus 4 is a million times better than the Note 2's screen, I just laugh. All 3 screens are very comparable in crispness, the Note 2 offers the most color pop obviously, followed by the iPhone 5 and the Nexus lagging behind with the colors being a little washed out.
:good:
See now here's what you did wrong in my opinion:
- 3 different backgrounds. That in itself doesn't permit any constructive criticism on screen comparison.
- Different icons for screenshot. How do you want to compare color fidelity when you're not even looking at the same thing?
Otherwise, good job on the text, it's nice to see those three up close and personal. I do like the iphone 5's results on that one...
**edit** Another question comes to mind: What camera did you use? Same one for all three or did you use one of the other phones to take pictures of the others? And did you have sufficient lighting in the room to permit the ISO to be at a respectable level?
As for faithful color reproduction, we do know that AMOLED oversaturates their colors, which makes it seem more vivid and stand out. Which is not necessarily the best of thing, but when you do get used to AMOLED, it is hard to look anywhere else and not see faults everywhere else...
http://forum.xda-developers.com/showthread.php?t=1962438
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I'm sure I saw these pictures over a week ago on this very forum - so it's not even your comparison or your double posting. :/
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Nexus screen stinks.. Compared to the 3s it looked washed out and faded but I will say it has a higher DPI and text looks a bit more crisp.
I personally would pick color over text sharpness.
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Do i have a faulty camera on my z1?

Hello, please check these photos taken with
my z1, and tell me if my camera is faulty or not?
The sun was almost down at that time but still bright enough for a nice picture in my opinion
http://imgur.com/a/xjfrl
Other grainy photo
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I had my nokia n95 on my other pocket and it's photos had more detail and quality
You might be in high iso mode. Check your camera settings and bring ISO to auto, and exposure and focus to auto. If auto mode still gives you ugly photo, make ISO to 100 under daylight. Also see if exposure compensation setting is set to zero (middle). See what happens.
And also, you might be in night mode. That makes overexposed photos in daylight.
Sent from my Samsung Galaxy Note 4 (and will never be note 5) using Tapatalk
arviverona said:
You might be in high iso mode. Check your camera settings and bring ISO to auto, and exposure and focus to auto. If auto mode still gives you ugly photo, make ISO to 100 under daylight. Also see if exposure compensation setting is set to zero (middle). See what happens.
And also, you might be in night mode. That makes overexposed photos in daylight.
Sent from my Samsung Galaxy Note 4 (and will never be note 5) using Tapatalk
Click to expand...
Click to collapse
I used manual and auto and both came with same quality
Auto uses multi meterimg and gave me very dark images
So i chose manual, single autofocus and center metering
Iso and exposure and every thing to auto
Hdr off and stabilisation off
Under sun light i get good photos
These photos were taken at light condition similar to very early morning
I think foliage and trees are weak spot for this camera
Try using center weighted metering. What do you mean multi meteribg? Spot metering creates overexposed highlights when the center of the image is of dark color.
Sent from my Samsung Galaxy Note 4 and will never be Note 5.
Take a few pictures and upload them
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http://i.imgur.com/woRPyrf.jpg
http://i.imgur.com/fTsCEpF.jpg
This one is low light, there was no sun at the time
http://i.imgur.com/xt9kb4X.jpg
http://i.imgur.com/jpOvaRT.jpg
You got great photos there. Camera is fine.
Sent from my Samsung Galaxy Note 4 and will never be Note 5.

Poor Camera Quality at Night

I find the camera on the Note 5 is wonderful but lately I've noticed some issues in night conditions that are disappointing. I have a ton of streak artifact. Best way to describe it is to just look at the photos below. I wanted to take some nice photos of my two rides and came back disappointed.
I took photos with THREE different camera phones and none of those did what the Note 5 did. Any thoughts?
Galaxy Note 5 set first, followed by my AOSP G3, and the last shot is with an older generation iPhone.
Note 5 set to auto mode. I tried tweaking things with other settings and nothing could get rid of those streaks.
Imaging quality overall goes to the Note 5 but those artifacts make it unbearable. Is there something wrong in software? Is it a dirty lens issue (and if so how do I successfully clean it)? Is this a hardware problem that I should try and warranty?
Only modification to the photos posted was I dropped the resolution for easier viewing.
GALAXY NOTE 5
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LG G3
Obviously image quality goes down but those streaks certainly don't show up anymore.
iPhone
factory reset is the last resort, try other apps like camera MX or camera FV5, if the same results occur, then the problem is either firmware or something in the sensor.
Clean your lens, rule number 1.
You try and apply the camera mod to increase jpeg quality a bit, but first do what i mentioned above and report back soldier!
That's all lens.
Is there any chance that you installed a rear screen protector for the camera?
If not and cleaning the lens doesn't solve this, then there's nothing you can do, besides eliminating those flares manually in ps or something.
Lens flare is quite common, espeically at large aperture lens such as the one which located in this phone, but these are quite severe and might be caused by lens misalignment or another defect. I'll try to shoot some lamp posts at night and see what's going on with my unit.
welp...tiny...T-I-N-Y scratch I can see over the camera...unreal. I'm guessing that's it. At least in day time it only happens in direct light. Here's an example with it showing and one without it showing...
Flair over blue car...
As long as I play angles enough it seems to get out of the view entirely. I guess I'll be learning a new way to take photos from now on... :/
You can probably get the camera lens replaced without burning your wallet, might want to look into that. The Note 5 definitely took better photos than the G3, ignore the lens defects. The difference there is insane.

Lens flare

Well, it seems that not only the Pixel suffers from lens flare...
Today I tried my op3t camera for the first time in low light condition and... the flare is there.
I'm attaching a picture, you can clearly see the 5 spots on the left of the lamp.
Does it do the same to you? As far as I understand it's a common problem between cameras.
Any way to avoid, or at least reduce it?
Thanks
http://i.imgur.com/tdGlcDm.jpg
There are some camera apps (like DSLR) where you can change the ISO, most of the time when you change to a high ISO value the flare would be less seen
NielsvdS said:
There are some camera apps (like DSLR) where you can change the ISO, most of the time when you change to a high ISO value the flare would be less seen
Click to expand...
Click to collapse
Just tried it and it works. The thing that bothers me is that everytime there is an artificial light there is a flare...
I'm not an expert here but I think a lot of phones exhibit this. My wife's s6 edge plus has weird light retractions in low light.
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Yes. Most phones have it. It largely has to do with the lens attached to the phone. I've had more success on phones such as the Asus Zenfone 3 Ultra. Use such phones and go into manual mode. In all cases I was able to eliminate the lens flare. Too bad I had to switch to the 3T which is a better phone but poor shooter. Can't find a way to eliminate it there yet.
You captured a UFO! No way! Lol. Anyways my experience with low light conditions has been great. This is at a party. So clear I can zoom in to the musicians faces clearly absolutely 0 editing. With Snapseed I can lower the brightness of the lights overhead
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If you having lens problems I feel bad for ya son, I got 99 problems but lens flare ain't one! Hit me!
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Distortion on edges with *main camera* -- anyone else see this?

I have the Galaxy S10e and use the main and wide cameras both quite often.
The "Ultra wide shape correction" option is turned ON in my settings for the Ultra Wide camera.
I am getting distortion on the edges of straight lines on buildings, pictures, etc with the MAIN camera. Please see the two images below..
This is very confusing and never happened with my S9 which I owned prior.
Anyone else seeing or noticing this? Any idea how to correct?
Main camera (distorted edges appear curved, but this is a perfectly straight picture frame)
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Ultra Wide (no distortion)
a lot of views on this thread, but no replies from anyone.. am posting up two more examples from a trip last week in Guatemala. you can clearly see the distortion in the close up image (normal lens) and then compared to the wide angle (wide lens) with no distortion.
has anyone else noticed this or can confirm/deny this issue with their s10 normal vs wide camera?
main camera, with distortion on edges of straight line wall
wide camera, no distortion, and you can clearly see the wall is straight
cyburke said:
has anyone else noticed this or can confirm/deny this issue with their s10 normal vs wide camera?
Click to expand...
Click to collapse
Hi, no distortion at all on main camera also not on wide. (Exynos S10, April update)
Sent from my SM-G973F using XDA Labs
Check under Camera Settings>Picture>Save Options...there are options to correct ultra wide distortion and selfie distortion.
ETA: above is for S10+...not sure if it is the same on S10e
Hello cyburke,
Thank you for your message, this good to see that I am not the only one to notice problems:
I see shocking spherical aberation on the MAIN camera on my Galaxy S10 on left right borders.
This is the first model of Galaxy S serie that gives such bad distortion, so disappointing for a flagship smartphone..
Hey! You are definitely not alone, but I thought it would be a much more frequent issue. Bought my s10+ from US to get the snapdragon version, so it would be pretty inconvenient to send it back (also it's been with me for almost 9 months). I get huge distortions on main and wide camera. People are stretched so hard, the look like aliens sometimes. It seems like it's not an app issue.
I wonder if camera glass protectors cause this. I have this problem on my Galaxy A51. Do you use glass protector for your camera?

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