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Stuck in eternal boot loop with stock settings

I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!

esdlax said:
I have encountered a strange phenomenon on my HTC One. I woke up and forgot to charge my phone the previous night, so I went to charge it and after about ten minutes it kept turning on and off with the HTC "quietly brilliant" screen over and over again. There is no LED light to signify a charge, and I am able to get to the bootloader screen (I hope that is what it is called) by pressing the volume down but the phone restarts and won't let me click anything. It will only let me scroll down or up once so I can't get to the factory reset. I've tried many battery tricks such as holding both volume buttons and the power button for two minutes and nothing happened. I plugged it into my computer and the same thing happened.
I tried posting a video but the forum won't let me since I'm a new user!
Hoping someone can help me out! I just want to get my photos back more than anything.
Thanks!
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Click to collapse
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!

esdlax said:
Also, I have never rooted the phone or flashed a rom! Everything is stock.
Thanks!
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Click to collapse
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.

alray said:
looks like the phone doesnt have enough battery to boot, shut it down and let it charge for 1-2 hours at least. If there is no led when charging, its probably because of a bad cable or charger. You can shut the phone down from bootloader: fastboot ---> power down.
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Click to collapse
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.

esdlax said:
Thanks for the quick response! I've switched out the charger to the original stock charger and I'm still having the same problem. The phone will automatically turn itself on after 10-20 mins and go into the boot loop. The other issue is I can't select anything from bootloader because it reboots again. I think the video would be helpful so I might go post on random parts of the forum to get 10 posts.
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Click to collapse
is the video on youtube?

alray said:
is the video on youtube?
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Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks

esdlax said:
Yes, I just sent it to you in a private message. And if anyone else wants it, I can send it to them.
Thanks
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doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...

Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
http://i817.photobucket.com/albums/zz96/seanie280672/DSC00170.jpg

Seanie280672 said:
Sounds to me like a knackered battery, unfortunately, that's one of the down sides of LiPo batteries, when they die they actually still contain 5% charge, if it drops below that, they are pretty much dead and cant really be charged properly again, ive learned this experience from flying radio controlled aircraft, basically, once the power starts dying, land it and charge it, if you push it right to the end, not only do you risk the chance of an expensive crash, but you have also just killed a £70 battery.
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Click to collapse
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!

esdlax said:
Oh man, that means I killed two batteries that day. I was flying my friend's quadcopter and the screen uses a lipo battery, which randomly died and now won't charge Yikes! You live and you learn. Is there anything I can do to "spark" the battery? Or more importantly any way to save my pictures? Thanks for all the replies!
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Click to collapse
I dont think you'll be able to backup anything with the phone stuck in this bootloop. Probably the battery can be replaced wihout loosing data on the phone.

alray said:
doesnt looks good mate. Maybe an hardware defect.
Just to be sure, you can power off the phone, if you do it reboots?
Maybe a problem with the power button or the battery...
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Click to collapse
I don't have a choice when the phone powers off, it randomly does it on its own when I'm in bootloader or if its just sitting there. I don't think its the power buttom because I can still press it, so its not jammed or anything. We have insurance on our phones so I can get a new one. I'm just looking to save the data at this point! Thanks for all your help so far!

Please help with Battery Issue

Lately when i upgraded to 4.4.4 i noticed this annoying , disturbing problem with my battery . My moto X is stock, no root yet. First it went up and down spontaneously, like really crazy, while charging it appear to be at 65% while previously it was at 73% then i unplugged and plugged in again then it went to 73% again and didn't went fully charge, i have to turn off.
Any suggestions how to fix this ? btw i don't want to void the warranty though cause i want to return it to motorola for exchange when i get back there next summer. Many tks

Do a Full Battery Drain
Use your phone's battery till the point of phone shuting down.
Even after that try starting phone, as much times you can see the moto's boot logo.
After one point, the phone won't even show start screen, nor vibrate and may flash a green LED from its speaker.
Now connect your charger and charge your battery keeping your phone switched off, for about four hours.
And then check, how it works

patel21 said:
Use your phone's battery till the point of phone shuting down.
Even after that try starting phone, as much times you can see the moto's boot logo.
After one point, the phone won't even show start screen, nor vibrate and may flash a green LED from its speaker.
Now connect your charger and charge your battery keeping your phone switched off, for about four hours.
And then check, how it works
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Click to collapse
Tried it before i posted this !!! Still didn't work
Should i wipe cache partition ?

Still cant fix it, please help

I've been having a similar problem with 4.4.4... This article helped me out http://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device but luckily I'm rooted so it was far easier to fix the problem. Good luck! Method number 2 looks promising for non-root users. Not sure about method 1 though.

Battery Issue - Unable to boot after 0%

My phone has water damage. I currently have it in a bag of rice to hopefully bring it back to life. After a few hours I plugged it in to see if that would help, and I it had a strange activity. The LED in the phone handset was lit and green. I never rooted it to enable the LED. Any advice would be great!
PS: Sorry if this post is not the most coherent. I am currently very hungover, and having problems functioning. Also, I have no idea how my phone got wet! Happy Sunday to me!

Try a battery reset
The Dirtydee Z3

The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime

Durteedee said:
Try a battery reset
The Dirtydee Z3
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How is that achieved?

yaddam205 said:
How is that achieved?
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As @adity said above, the LED turns on when your battery is too low to turn on the screen.
Charge it for some time.

adity said:
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Click to expand...
Click to collapse
Testing that now. Thanks for the heads up!
Fingers (and toes) crossed!!

You should've let it rest on rice for like one day.
On the good side, the moto x is kind of water proof.
Sent from my XT1058 using XDA Free mobile app

*Update*
The screen is now on and showing 0% battery. It has been plugged in for hours now with no change in level. I was able to get into FastBoot, however any option I choose results in the phone rebooting back to the battery charge level screen.
Thanks for the help!

*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.

yaddam205 said:
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
Click to expand...
Click to collapse
your battery is bad

Kisaraji said:
your battery is bad
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I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.

How do you know that it's moto's fault?
Perhaps there was still some water left in your device?
This took longer to dry and caused the malfunction...
Don't judge so quickly!

I tell you this, because I had a motorola x with the same problem, the solution was to change the battery. Solved, try another battery

Dropping phone in water and having issues after is Moto's fault....? :silly:
I'll add... Water can and usually does wreak havoc on these things. Anything can go wrong after. Usually I'd say move on. Don't waste time or money trying to fix it.
You maybe were lucky. :good: But to suggest it's Moto's fault is crazy. Lol My X has died many times and 30 seconds on the charger and it boots. Anything you experienced was from the water.... Not a defect.

yaddam205 said:
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
Click to expand...
Click to collapse
You put your phone in water, then turned it on again after only trying to dry it for a VERY short time. Bit amazing it even worked, and your complaining because it worked but only after drying?
Jesus man.

Pretty sure LIthium Ion batteries don't like going down near zero. Even when your phone says zero% and the phone automatically turns off it still isn't completely discharged.
I've let my nexus 7, and game controllers sit unused for a while. When you try to use them again they need a really long charge before they will work again.
The water probably put a load across the battery and nearly completely discharged it.

I actually just went thru this. I did the old school battery calibration using NeMa's app in the play store. Says to discharge 100%.. Phew lol. I was stressed. I had the same problems as above

Phone dies when it hits 5% battery

So, multiple times now my Note 5 has died within a minute or so of hitting 5% battery. The battery percentage will quickly plummet to 0 and shut down. However, when I plug it in and it shows the charging while the phone is off screen, it shows approx 5% battery. I assume this is a software bug and there isn't anything I can do about it until the next update. Either way, I wanted to see if anyone else is having this issue.

Don't let it get so low anyway. It shortens the battery life.
Sent from my SM-N920V using Tapatalk

Yes, thank you. The phone had only ever hit this low a small handful of times.
Regardless, the phone's behavior is not normal. It reminds me of the Galaxy S2 that I had for all of a month in which I was certain was a defective unit. The entire battery would not last more than two hours of use as it would plummet like a rock -- especially in the last 50%. Similar behavior in the note, except --thankfully-- it's only at the last five percent and the battery appears to still have that five percent inside it. The phone just seems to think that it doesn't and shuts down.

Zachhockey2 said:
Yes, thank you. The phone had only ever hit this low a small handful of times.
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Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.

I likely won't restore my phone unless I get super annoyed by this. I'm going to wait until the Marshmallow update to see if this improves with it.
I just watched the phone go from 8 to 1 percent. It wasn't doing anything and I was just staring at it. This was the first time I had ever plugged it in right before it turned off. When I plugged it in, it shot right to 7 percent. I then unplugged it and watched it go back down over a few minutes. This is very odd.

Zachhockey2 said:
I likely won't restore my phone unless I get super annoyed by this. I'm going to wait until the Marshmallow update to see if this improves with it.
I just watched the phone go from 8 to 1 percent. It wasn't doing anything and I was just staring at it. This was the first time I had ever plugged it in right before it turned off. When I plugged it in, it shot right to 7 percent. I then unplugged it and watched it go back down over a few minutes. This is very odd.
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Click to collapse
Why do you damage your battery this way? Keep it topped off always as much as possible. Letting it run low shortens it's life. This is a known fact with Lithium Ion batteries.

Sounds like a bug. Easy fix with update
Sent from my LG-H815 using Tapatalk

Did you try just wiping the cache without wiping the whole device? My suggestion is charge it to 100%, unplug charger, wipe cache (While phone is off, press and hold Vol Up + Home + Power buttons, release Power button when you see the initial Samsung Galaxy logo), power down, plug charger back in to make sure it stays 100%, then switch phone on.

People (edit: same person both times ) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.

Zachhockey2 said:
People (edit: same person both times [emoji14]) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
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Click to collapse
Hey - just trying to offer some useful input. Do what you like my friend
Sent from my SM-N920V using Tapatalk

Zachhockey2 said:
People (edit: same person both times ) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
Click to expand...
Click to collapse
Download Battery Calibration from Play Store.

Same **** here. So annoying!

luciferiusXI said:
Same **** here. So annoying!
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I knew there HAD to be others experiencing this. Do you have an AT&T model?
I'm currently attempting the battery calibration app route. Most seem to be root only, but I found one that didn't need that. The instructions were to charge to 100%, then use the app to calibrate, discharge fully, then charge to 100%. I'm currently on the last charge -- it discharged over night.
Hopefully this works.

It seems that the battery calibration app has done the trick.

I have this issue as well
Sent from my SM-N920T using Tapatalk

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!

Attached is an image of my battery stats for reference. Thanks!

82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.

TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?

sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.

I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.

radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?

No one?

The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.

Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.

sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?

Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!

For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!

sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.

jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?

No one?

Are you using custom rom or stock one?

mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.

It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!