Looks like there is an issue when using Google Voice and this phone . I get the error "call not sent limit exceeded". Blu support said that they are aware of the issue. Basically instructed me to get another dialer on the play store :laugh:. I tested a few dialers and only the Hangouts Dialer app worked.
Same issue seen on the Blu Pure XL.
Happens on the blu advance 5.0 too even after the Blu software update :-/ . Will try the hangouts dialer.
Same issue with BLU Energy XL
Hey guys,
The same issue is found on the BLU Energy XL. Just bought one for my wife and this drives her crazy since it forces her to use WhatsApp for calls which burns through data.
I've found two fixes for this, but they only seem to be temporary:
1. Restart your phone.
2. Open your phone settings, go into the Apps, and view All apps list, then scroll down to Dialer or Phone (depending on which you have), then clear all data within the Dialer/Phone app.
Once again, these are solutions found using Google and they seem to only be temporary since the problem comes back after calling 2-3 people afterwards. I'm still searching for a permanent fix, perhaps someone can try replacing the Dialer/Phone app with an older version apk? I can't do this since it's my wife's phone, but if someone tries it please post your results!
Yes, This is a problem and it's annoying. I take the following steps and it works 9/10 times, for the 1 time it doesn't work, I just restart the phone.
1. Dial a 1800- number. This way the phone call will go through and register in the cache. ( I usually dial Customer Service)
2. Dial the other number you wanted to call using Google Voice.
Please note: I use Google Voice to only dial international numbers. (That's the option setting in Google Voice)
Anyone found a permanent fix for this?
I believe you can use only the native dialer app for Google voice calls to work.
Related
Hello it seems Google Voice is not compatible with the Bionic. Is there a manual work around? I remember reading a while back a way to do this with the thunderbolt. Any help would be greatly appreciated!
cdejesus1119 said:
Hello it seems Google Voice is not compatible with the Bionic. Is there a manual work around? I remember reading a while back a way to do this with the thunderbolt. Any help would be greatly appreciated!
Click to expand...
Click to collapse
How is it not working? What is happening when you try to use it?
Sent from my Incredible 2
kingsway8605 said:
How is it not working? What is happening when you try to use it?
Sent from my Incredible 2
Click to expand...
Click to collapse
It says: unfortunately your carrier is not supported for automatic voicemail configuration. To use google voice as your voicemail provider, please visit the google voice help center more more information.
I got that error message too, but the voice mail does in fact work ok.
The problem I am having is that my google voice number is not showing as the calling number, even though it is set to be. I have tried changing the settings to ask each time, and it does not ask. It is still not working after rebooting too.
cdejesus1119 said:
It says: unfortunately your carrier is not supported for automatic voicemail configuration. To use google voice as your voicemail provider, please visit the google voice help center more more information.
Click to expand...
Click to collapse
Just go to the google voice site on a computer and enter your phone number manually in the google voice settings on the website. It is a very self explanatory process once there. After that, go into your wireless network settings on your bionic and change the Voicemail settings from "my carrier" to "google voice." Not sure where this is on motoblur, but just look around and you should find it. If you get an error message or it freezes, do a reboot, go into the settings again and verify google voice is selected in the Voicemail settings. You should be okay after this.
Sent from my Incredible 2
Thanks for your help gotta it!
So caller id still shows my actual phone number and not my google voice number even when it is configured to do so. Any one else have this problem?
That error came at the point (for me) where it should automatically insert *71###-###-#### (*71 + your google number) in to the dialer to forward missed calls. So I did it manually and GVoice has worked fine for me. I did get one FC, but not sure if it was because of debloat or actual GVoice app. Other than that I have made calls, recieved Vmails and texts through GVoice just fine.
travis23832 said:
So caller id still shows my actual phone number and not my google voice number even when it is configured to do so. Any one else have this problem?
Click to expand...
Click to collapse
uninstall the app and try rerunning the setup, making sure you select use google voice for calls or ask when I make a call.
Sent from my Incredible 2
seems be working now, thanks
I updated to the latest preview of Android L to do a little testing on a few apps that i have in the works. While using the phone for dev reasons, i noticed that the ROM was stable enough for everyday use, so i decided to install Google voice, hangouts messenger and setup Google voice to be my voice-mail of choice. This is where i noticed a issue, when i receive a phone call to my Google voice number, everything works great, hangouts app picks up the call, if i decline the call it goes directly to Google voice-mail. Perfect.. The issue is when people (for some reason) call my normal cell number it will ring and go to the normal dialer, but when i decline the call, it'll ring the hangout's messenger app.
Doing some digging i found that Google setup voice-mail a little different between kitkat (and before) to lollipop. There use to be an option to send calls straight to Voice-mail (whatever is set to default) when you'r busy(declined call) or you don't answer(missed call), now there is no option for this, just different options of numbers to forward too. This wouldn't be an issue using normal voice-mail, but when using Google voice it now forwards the calls to your Google voice number when you decline a phone call from your normal cell number... Besides having two voice-mail numbers, i do not see a work around..
Anyone else seeing this issue and have a solution?
Hi,
We do not need a new thread for this, we are trying to keep all L related issues to either this thread here or a good place could be the thread you created here until it is officially released as some of these bugs/flaws could be fixed by then.
Thread closed
Anyone here on DOK2 also a Google voice user?
I am having a strange issue when trying to "Call with google voice".
The call start during the prompt where you choose whether to "call with google voice" or "call without google voice" instead of waiting till you choose one of the options.
Because of this it always calls without google voice.
To all DOK2 Google voice users, your feedback is valuable.
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Techngro said:
Maybe you should update to Google Hangouts. It works perfectly for both texts and calls. I haven't touched Google Voice since I started using Hangouts.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I can use my Google voice number in hangouts?
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Oh yeah dude, 100%. When you log in with your Google account, it will automatically use the Google Voice number associated with that account. And you can do text and group messaging, mms, video hangouts, and voip calls all through the one app.
DeeXii said:
I can use my Google voice number in hangouts?
Click to expand...
Click to collapse
Yeah Google voice # plus hangouts is a great combo.
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
James62370 said:
I can confirm, it dials straight out with your carrier number no matter what option you choose. Hopefully there will be a fix.
Click to expand...
Click to collapse
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
ShrekOpher said:
Use hangouts dialer. It will call out from Google voice numbers. I use it every day. On newest DOK build.
Click to expand...
Click to collapse
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
James62370 said:
I understand that. I have a voip pbx server setup. I would like to use the minutes which are allotted to me each month. Using Hangouts doesn't help with that.
I appreciate the reply, I'm just confirming that there is an issue.
Click to expand...
Click to collapse
R u calling over seas? Using hangouts with a google voice number, has unlimited calling between USA, Canada, and Mexico.
Unless you are running a call center I don't see the need for the pbx server setup anymore.
Using hangouts limits me to just my cell phone. All the extensions in my home are setup with voip.
have some problem too here is a work around for now. https://productforums.google.com/forum/#!topic/voice/7v4o62rCRfI;context-place=starred
T-Mobile - Note 4/5/Edge - Update to 5.1.1 - Error on outgoing calls with Google Voice by setarcoS Dec 1
ADD A REPLY
Original Post: I'm on a Samsung Note 4 that was just upgraded to 5.1.1, and now when I attempt to make outgoing calls, I get "call not sent" and the call automatically gets made with my regular carrier number. I am still able to send/receive text messages, and check on voicemail's.
I tried rebooting, clearing the app cache/data, removing the sim, changing networks and nothing - the same error "call not sent" keeps appearing.
I've been using google voice for many years now since invites went out and never had this issue when changing phones.
Need help figuring out what is going on.
Device: Samsung Note 4
OS: Android 5.1.1
Network: T-mobile network
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Devices affected: Note 4, Edge, Galaxy S5, Note 5
Status: Waiting for a fix.
Work around #1: Connect through Google Voice (via Sheelendra Singh)
Dial your GV number
Hit the asterisk (*) key when the GV greeting comes on (skip this if you set your phone to go directly to voicemail access)
Enter your PIN, then pound (#)
Press 2 to place a call
Enter the phone number followed by pound (#)
Work Around #2: Dial through Hangouts
On your Android device, open the Hangouts Dialer app .
Type the person's name or phone number, and select them from the search results. Or to dial a number, touch the dial pad icon Dial pad icon at the bottom of the screen. Then dial the phone number you'd like to call, and touch the phone icon .
Work Around #3: Dial through web browser on phone (via Nick the greek 123)
1. Go to Web browser on your phone
2. Go to https://voice.google.com and sign in
3. Use the dial key pad provided.
4. When you dial the number google voice will call you first from your google number, answer it to connect to the number you dialed.
Work Around #4: Force calls through (via Steven McDonnough)
1. GoogleVoice has to be set to "Always Ask"
2. You have to set "Power Button" to end calls (Settings -> Personalization -> Accessibility -> Answering and ending calls -> End calls by Pressing the Power key)
3. Once you place the call, immediately hit the POWER BUTTON THEN quickly hit "Use GV". That will end the direct dial from your phone AND enable the GoogleVoice dialer.
Things you can do to help:
Contact T-Mobile and help make them aware of what is going on.
- Ask to be transferred to "tech support department."
- Explain the issue and tell them there is already an existing ticket for this known issue.
For all who call support and they ask you to uninstall, reinstall, factory reset, clear cache, etc. Don't bother. It won't help. These are irrational, standard support scripts used when they don't nearly understand the cause nor the solution.
Log into https://voice.google.com and use the "Send Feedback" link at the bottom left of the page" to help make them aware of what is going on.
Contact Samsung support and help make them aware of what is going on.
If you contact T-Mobile, Samsung, or Google Voice, be sure to mention this thread:
For reference, the URL they need is: https://productforums.google.com/forum/#!msg/voice/7v4o62rCRfI/8E2xx0hEDAAJ
And this is the thread in particular: 7v4o62rCRfI/8E2xx0hEDAAJ
2015/12/05
PaulisHere contacted T-Mobile and filed a report regarding the issue. They recommended everyone with the same issue contact them and mention this reference number to add them to the ticket: 745440721951644352 (my t-mobile rep couldn't find the ticket as they are normally 10 digits long)
I contacted T-Mobile and they said they are working with Samsung and Google (Android OS I presume) and are hoping for a patch/fix within 7-10 business days.
2015/12/09
PaulisHere opened a new ticket # 14060725
I also have this problem. I don't like having to use the hangouts dialer, but, it's what I have to do for now.
I called Tmo biz class support and as expected they were useless and are pointing fingers at Samsung and GV.
I called Samsung support and as expected they were useless and are pointing fingers at GV.
Contacting Google's support is harder than shouting into a black hole.
Anyone else have any idea about this?
I notice that TEKXodus has the a new dialer that is video calling capable and Google voice works properly.
this device's Skinned OS has issues with Google Voice.....
it states "call not sent" when trying to connect using Google Voice app, and routes call through normal number
must use Hangouts for GV calling no integration with phone app,
gorgeous phone, that kills it
hopefully we can get CyanogenMod 13/14 for this thing.. :/
Yeah the lack of google voice support is a real pain with this device. As a dedicated voice user I've spent a lot of time searching and hacking around with it trying to get the best functionality I could. Here's the best solutions I've come up with
Voicemail
I have managed to get conditional call forwarding to work to push my calls to my google voicemail using mmi codes, the settings in the dialer app were useless for this. The following mmi code is what did it for me, it seemed that changing the ring delay was important too which is the last number in the code.
Open the dialer and type in the following code replacing the xyz with your google voice number. The phone should tell you it's running an mmi code, that it was successful and that the ring time was changed as well.
**004*+1xxxyyyzzzz*11*25# (replace the xyz with your google voice number)
Making Calls
So far there is no true solution for this but this is the best workaround I've come up with so far. Other than using the hangouts dialer app which uses data for calls (not ideal unless you're on wifi)
1. Go into settings > accessibility and turn on the toggle for power button ends call
2. Make sure google voice is set to ask on every call. google voice settings > Making calls > Ask every time I make a call
3. make a call as normal from the dialer but as soon as the call starts hit the power button to end the call
4. the gv menu will still be up asking you whether you want to use google voice or your carrier number
5. select google voice and the dialer will complete the call with your gv number
It's not the most convenient solution but it works until (hopefully) something better comes along
hey guys, not sure if this is helpful but I flashed the stock modded GV apk (you can find it here on XDA, won't let me post links). After that, using the GV interface if you go thru history and click on the phone # through there, it will work as intended and make calls using the GV #. I guess you'll just have to use the GV app as your contacts and dial thru there.
I am seeing an issue with my new Mix when trying to place a phone call with the Google Voice app set for GV to make all calls. The animation to go to dialer appears and very quickly you can see the call start to be placed but then it closes and returns you to precious screen.
Anyone else seeing tgs, afraid GV is a must have for me so going to have to eBay the phone (love it otherwise) if no solution. Tried clearing app, reinstalling, and all the settings I can think of but all to no avail.
I have MIUI global v8.0 (8.0.7.0.0 MAHCNDI). Localization set to China, nothing else seems like a better option, so left it but changing didn't make any difference.
same issue mate
Sucks, love the phone but can't give up my Google voice for it. Anyone have an idea for a workaround/fix?
Sent from my SAMSUNG-SM-G935A using XDA Free mobile app
I can verify GV doesn't work on making calls on the EU rom either. Will report back down the road once there are updated weekly EU roms available from MIUI / xiaomi.
I heard someone who did the Hangouts transition say it works for GV calls. I haven't ever done the Hangouts transition simply because it doesn't seem to carry text messages forward and I prefer having them all in on place rather than having old messages in GV app and new ones in Hangouts.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
Hey I have a Mate 8 with the same issue (mix on the way tho) and as I was investigating I read somewhere that most Chinese made phones have this issue. The only real workaround is to set gv to ask every time. It sounds annoying at first but it's less annoying then my calls not going thru or people asking what number is this (because they don't recognize my actual cell number). It has something to do with the timing of the handoff from gv to cellular. I have not had any issues once it asks call with/without gv. I would suggest giving this a shot.
Sent from my HUAWEI NXT-AL10 using Tapatalk
Curious, never tried the ask every time setting. Things worked fine e if I did the hangouts dial and set Hangouts to get GB calls and texts. On this Mate 9 (Chinese version) it works fine set to make all calls.
Sent from my Huawei Mate 9 using XDA Labs
This bug persists
On both the Chinese ROM and the EU ROM, using GV to make calls causes the dialer/phone app to crash, always. "Ask every time" causes it to crash as well.
I use hangouts to make outgoing calls. Google Voice itself is still capable of forwarding incoming calls to my phone's actual number (one I never use), so the actual phone app accepts any and all incoming calls. However, I have to dial out using Hangouts (kind of annoying).
So now I use hangouts for everything phone-function related on my end, and have the actual contacts app and phone app squirreled away somewhere where it won't accidentally get used (unless I want to). The only downside (I like Hangouts, but that might be a problem for some), is that my outgoing calls use VOIP (data). It's almost a nonissue, but it would be nice if MIUI worked with GV the way American android builds do.
Curiously, yesterday GV make all calls stopped working for me and I had to set to ask every time. Then today ask every time stopped working. I went round and round uninstalling contacts and diapers and hangouts. Finally got it all working setting hangouts dialer as default dialer and GV make every call. Workable, but would prefer regular Google dialer and GV but tried APKs from APK Mirror for last few versions of Google dialer and they won't install, v7 says parse error and v6 says folder expected not found. Ugh. Anyways, at least it is working now.
Sent from my Huawei Mate 9 using XDA Labs
I finally received my phone and I am seeing the same as you guys, can only make gv calls with hangouts dialer. I'm getting sick of Google's lack of support for GV and am giving real consideration to just porting my number out. Smh I've had gv since it came out.
FYI: If you're using the hangouts dialer then you don't even need the gv app anymore. #ijs
Sent from my MIX using Tapatalk
Actually, my understanding is for Hangouts to use Google Voice for calls and/or messages you still need the GV app installed and logged in.
Agree on Google's lack of support. It is platform wide, they just do the in favor and out of favor thing too much. If/when they kill GV I will be killing my g-apps and moving to O365 anyways, only reason I use Google-sphere extensively is GV. Everything else can be gotten elsewhere and is generally better elsewhere at that.
Sent from my Huawei Mate 9 using XDA Labs
SWBgHz said:
Actually, my understanding is for Hangouts to use Google Voice for calls and/or messages you still need the GV app installed and logged in.
Agree on Google's lack of support. It is platform wide, they just do the in favor and out of favor thing too much. If/when they kill GV I will be killing my g-apps and moving to O365 anyways, only reason I use Google-sphere extensively is GV. Everything else can be gotten elsewhere and is generally better elsewhere at that.
Sent from my Huawei Mate 9 using XDA Labs
Click to expand...
Click to collapse
I had actually uninstalled the GV app a few hours before we were talking about this, been working fine for a few days now.
I still don't like being locked into the hangouts app exclusively tho but hey it works ?.
Sent from my MIX using Tapatalk
I have Mi Note 2 Global Edition with stock ROM MIUI 8.0.13. Using phone dialer with Voice+ app to initiate call back doesn't work either
Of course I can call using Hangout with data, but I prefer call via cellular tower due to sound quality and price (free incoming call). I have found a workaround:
(1) Open google.com/voice with browser (such as chrome) on the phone. It should be redirected to mobile version.
(2) Specify a callback #
(3) Call a # using the dialer in the browser
After (3), it will initiate a callback to the # in (2)
add me to the club...picked up the Mate 9 yesterday and now, not being able to use GV on the Mate 9 is a show-stopper for me. this is a great phone, but i'm waaaaaaaaaaaaaaaay to dependent on my GV number.
I "migrated" over to Google Hangouts for my GV #. I've downloaded Hangouts dialer app and it's linked to the GV #. I'm able to call from the Hangouts dialer no problems.
Thorin78 said:
I "migrated" over to Google Hangouts for my GV #. I've downloaded Hangouts dialer app and it's linked to the GV #. I'm able to call from the Hangouts dialer no problems.
Click to expand...
Click to collapse
Thanks for the suggestion...Just tried this out and it seems to work well. Do you know if this is a VOIP call or cell call? I can at least test for 2 weeks with this option...[emoji106]
Sent from my MHA-L29 using Tapatalk
cortez.i said:
Thanks for the suggestion...Just tried this out and it seems to work well. Do you know if this is a VOIP call or cell call? I can at least test for 2 weeks with this option...[emoji106]
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
sure, glad to help. It should be a VOIP call. You'll note that it says that you're calling from your VOIP number. Check the settings in hangouts on which default number it uses. Also, if you switch over to hangouts for texting, you might notice your contacts not "syncing". That's actually not what's going on, it's just the way the phone is reading the stored numbers. If you have questions, I can put in the steps to get that converted fairly painlessly.
I have other issues w/ google on how it's handling hangouts in the past and future. When they abandoned GV, hangouts was the only place to go for the VOIP #. Messenger, Duo and Allo do not have integration w/ the GV #. Hangouts used to be better. But you don't have a hangouts web portal (only for text and MMS) to put in a phone number and have it call you at your cell or elsewhere. But the GV portal is still available for the time being.
Thorin78 said:
sure, glad to help. It should be a VOIP call....
Click to expand...
Click to collapse
thanks again for your feedback. i've been using Hangouts for everything that it can be used for except Hangouts dialer. now that i have this workaround, the Mate 9 will be my daily driver for the next 2 weeks. the least of my concerns will be battery life. appreciate your replies to my slightly off topic questions,
SWBgHz said:
I am seeing an issue with my new Mix when trying to place a phone call with the Google Voice app set for GV to make all calls. The animation to go to dialer appears and very quickly you can see the call start to be placed but then it closes and returns you to precious screen.
Anyone else seeing tgs, afraid GV is a must have for me so going to have to eBay the phone (love it otherwise) if no solution. Tried clearing app, reinstalling, and all the settings I can think of but all to no avail.
I have MIUI global v8.0 (8.0.7.0.0 MAHCNDI). Localization set to China, nothing else seems like a better option, so left it but changing didn't make any difference.
Click to expand...
Click to collapse
Why not switch to GV in hangouts? It is better in every regard... and you can use the hangouts dialer.
I do to an extent as I have too. But Hangouts is annoying in a few ways, that is why it failed and is being retooled as Enterprise app.
Sent from my Samsung Galaxy Tab S2 using XDA Labs