"Unfortunately, Documents has stopped." - T-Mobile LG G4

Documents Storage Stops when Attempting to Attach File​
Disclosure: I'm running the latest Nightly of CM13 on my H811 (T-Mobile) LG G4
I'm posting this as a new General Thread, in case the issue's cause is related to a non-CM problem. Thanks in advance any Solution(s) / Ideas!
Symptom: Whenever I attempt to attach a picture file to a Tweet or Email, the system throws an error with the pop up message:
"Unfortunately, Documents has Stopped."
This is a repeatable, consistent failure. I have attempted to troubleshoot the problem by:
Clearing Dalvik Cache
Clearing General Cache
Reinstalling the Twitter App
During my research I found a thread where someone mentions "Resetting Permissions," but I have not found the steps necessary to do this. I'm looking forward to a solution that doesn't involve me completely wiping my phone (again) and reinstalling/configuring it!

Same problem with a Galaxy S6
I have this exact same problem. For me, it occurs whenever I attempt to attach a file from within the Chrome browser, particularly when using the Facebook mobile site. Clearing app caches and data sometimes fixes it temporarily, but not for long.

mgerity said:
I have this exact same problem. For me, it occurs whenever I attempt to attach a file from within the Chrome browser, particularly when using the Facebook mobile site. Clearing app caches and data sometimes fixes it temporarily, but not for long.
Click to expand...
Click to collapse
I found doing a bare metal reload of the latest versions of TWRP, CM13 & GApps has solved my attachment crash issues.

Related

[Q] Forced closes - 2

Android.process.media has stopped on boot up and also a similar message when trying to get into the cyanogenmod settings. I also noticed that wiping the system, data and cache did not truly erase all the original files and settings from the stock ROM. It connects to my wireless router without prompting for a password and also had my previous wallpaper, which I have since changed in case the file was too large and causing a problem. When I start up I have the following running automatically: Market process and service, Google services both a process and service, CMStats both a process and a service and Android Keyboard both a process and service. Is that correct? Who else is having these issues? BTW, I have 309MB of RAM free.
Tried this with the last stable CM, and nightly builds 85, 86 & 87. Same issues with all. Went into application data and cleared the cache. Cleared the cache isn the market app. Tried to reset permissions as well.
At the moment, I do not have an immediate for the CM settings, but I did install the overclocking file so I would like to try it at some point.
Also, I heard someone resolved the 1st FC by updating the market, but I can't see a way to do that other than reinstall, which I did.
Wiping the data doesn't delete original (stock) apps and settings from the ROM. It only erases and resets any apps or settings you've made personally. Sounds like you have all the correct services running at startup. I'm not really sure what's causing the FC issue. Do you have the newest version of Google Apps?
Have you tried fixing permissions via terminal emulator?

[CM7][Fix]Had problems with CM7, here's what they were and how to fix it

I did an extensive search on this website and on Google for this subject, and never found a precise response. I eventually figured it out patching together experiences from multiple sources, but I'm sure I'm not the only one, so here is what happened and how I fixed it.
I have a Nook Color that came with the 1.2 software version. I installed CM7 following the guide on this site. I used a variety of nightly releases including 177. I reset and re-installed several versions always with the same result. CM7 would install, but with these problems:
1. On startup, I would receive the error: "android.process.media stopped unexpectedly" and "process.com.android.setting stopped unexpectedly".
2. The market would allow me to download, but the download status would just hang at 0%.
3. The Kindle app would not allow downloading with the error of "your device is not compatible"
4. CM settings cause the same errors as in point #1
The fix is simple. Clear the data and cache in various applications in settings - applications - manage applications and select all applications with the buttons at the top of the screen. You want to clear the info in certificate installer, download manager, google services framework, market, market apps installer, package installer.
I don't know why this works, but it does. I don't know if one needs to clear all of the apps that I did, but it is what worked.
Lastly, the CM settings still crash. I haven't found an answer to that yet.
Good luck!
mr-914 said:
I did an extensive search on this website and on Google for this subject, and never found a precise response. I eventually figured it out patching together experiences from multiple sources, but I'm sure I'm not the only one, so here is what happened and how I fixed it.
I have a Nook Color that came with the 1.2 software version. I installed CM7 following the guide on this site. I used a variety of nightly releases including 177. I reset and re-installed several versions always with the same result. CM7 would install, but with these problems:
1. On startup, I would receive the error: "android.process.media stopped unexpectedly" and "process.com.android.setting stopped unexpectedly".
2. The market would allow me to download, but the download status would just hang at 0%.
3. The Kindle app would not allow downloading with the error of "your device is not compatible"
4. CM settings cause the same errors as in point #1
The fix is simple. Clear the data and cache in various applications in settings - applications - manage applications and select all applications with the buttons at the top of the screen. You want to clear the info in certificate installer, download manager, google services framework, market, market apps installer, package installer.
I don't know why this works, but it does. I don't know if one needs to clear all of the apps that I did, but it is what worked.
Lastly, the CM settings still crash. I haven't found an answer to that yet.
Good luck!
Click to expand...
Click to collapse
I had the first issue's problem. I used ROM Manager to reinstall CM7, wiping all caches. It fixed the problem. Obviously it's not ideal, so thanks for posting. I'll keep it in mind if I run into the problem.
I also had force closes on Facebook and Words With Friends. I thought they were related to the original issues, but the force closes came back. Any ideas?
EW2X4 you don't say but if you are running of SD card then many cards give force closes.
Assume you aren't as you talk about using ROM manager but others with Force closes reading might be on SD so will post this
If SD card read some of the threads which recommend Sandisk class 4 or lower cards
mr-914 said:
I did an extensive search on this website and on Google for this subject, and never found a precise response. I eventually figured it out patching together experiences from multiple sources, but I'm sure I'm not the only one, so here is what happened and how I fixed it.
I have a Nook Color that came with the 1.2 software version. I installed CM7 following the guide on this site. I used a variety of nightly releases including 177. I reset and re-installed several versions always with the same result. CM7 would install, but with these problems:
1. On startup, I would receive the error: "android.process.media stopped unexpectedly" and "process.com.android.setting stopped unexpectedly".
2. The market would allow me to download, but the download status would just hang at 0%.
3. The Kindle app would not allow downloading with the error of "your device is not compatible"
4. CM settings cause the same errors as in point #1
The fix is simple. Clear the data and cache in various applications in settings - applications - manage applications and select all applications with the buttons at the top of the screen. You want to clear the info in certificate installer, download manager, google services framework, market, market apps installer, package installer.
I don't know why this works, but it does. I don't know if one needs to clear all of the apps that I did, but it is what worked.
Lastly, the CM settings still crash. I haven't found an answer to that yet.
Good luck!
Click to expand...
Click to collapse
Use CWR version 3.2.0.1 when creating the bootable image on the card. Then wipe system, data, cache and Davlik before installing. You miss one of them and you are going to get FCs. It can be found here: http://www.multiupload.com/0DLC9QATOW
GTT1 said:
EW2X4 you don't say but if you are running of SD card then many cards give force closes.
Assume you aren't as you talk about using ROM manager but others with Force closes reading might be on SD so will post this
If SD card read some of the threads which recommend Sandisk class 4 or lower cards
Click to expand...
Click to collapse
I am indeed running on internal memory.

[Help Center] How to get rid of (android.process.acore)

This small tutorial is to get rid of the error android.process.acore which comes again and again on screen and bothers alot!!
For the People who are encountering this error just follow the below steps.
This error usually occurs because you might have forgot to WIPE when installing a NEW ROM. So to avoid that always wipe when the ROM provider has stated so.
There are also other causes which result this error. So try the following methods:
1. Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.
Do you have your contacts backed up?
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data, this error usually goes away. If this doesn't work, try clearing the data on Settings>Applications>System Applications>Contacts or Settings>Applications>System Applications>Contacts Storage.
If problem is fixed, then restore contacts and reinstall Facebook and make sure you don't sync contacts with it.
3. Third and Final solution for me which I really dont like but has worked with me
Boot into Recovery than
1. WIPE DATA
2. WIPE CACHE PARTITION
3. MOUNTS & STORAGE > FORMAT SYSTEM
4.FLASH THE ROM
USE AT YOUR OWN RISK. HAS WORKED FOR ME..... PEACE!!
salmanrkr said:
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data
Click to expand...
Click to collapse
This reminds me that I recently noticed that "Contact Groups" were not properly sync'ed between Google Contacts and the Contacts on my phone. I went into Contacts on my phone and checked "Sync Data". Is that supposed to stay unchecked?
Of course, the Contacts app crashes before I can un-check the box, so I don't know how to fix that now.
See the problems I'm having at http://forum.xda-developers.com/showthread.php?t=2267528
webmanoffesto said:
This reminds me that I recently noticed that "Contact Groups" were not properly sync'ed between Google Contacts and the Contacts on my phone. I went into Contacts on my phone and checked "Sync Data". Is that supposed to stay unchecked?
Of course, the Contacts app crashes before I can un-check the box, so I don't know how to fix that now.
See the problems I'm having at http://forum.xda-developers.com/showthread.php?t=2267528
Click to expand...
Click to collapse
You have to follow the third step in that case!
Worked
salmanrkr said:
This small tutorial is to get rid of the error android.process.acore which comes again and again on screen and bothers alot!!
For the People who are encountering this error just follow the below steps.
This error usually occurs because you might have forgot to WIPE when installing a NEW ROM. So to avoid that always wipe when the ROM provider has stated so.
There are also other causes which result this error. So try the following methods:
1. Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.
Do you have your contacts backed up?
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data, this error usually goes away. If this doesn't work, try clearing the data on Settings>Applications>System Applications>Contacts or Settings>Applications>System Applications>Contacts Storage.
If problem is fixed, then restore contacts and reinstall Facebook and make sure you don't sync contacts with it.
3. Third and Final solution for me which I really dont like but has worked with me
Boot into Recovery than
1. WIPE DATA
2. WIPE CACHE PARTITION
3. MOUNTS & STORAGE > FORMAT SYSTEM
4.FLASH THE ROM
USE AT YOUR OWN RISK. HAS WORKED FOR ME..... PEACE!!
Click to expand...
Click to collapse
Clearing Data for Contact storage worked for me, thanks!
Third step seems to have woked
I did the first 2 with not results the third seems to have worked. My samsung VZW i800 is working quite well now thank you. I have CM11.0 terrenceng... granted I still get the error "unfortunately gmail has stopped" and I'm working on that issue. In the meantime I'm using the email app to handle my Gmail. Thanks again.
I tried deleting Facebook, which worked for several days, but now the Acore Error back with a vengeance !!! I do not have the same hierarchy as listed below, so I cannot use the Method #2. I've already tried Method #3, but obviously that did not work. Oh well ..... so much for upgrading to Buggy KitKat ....
At least I'm getting a new phone tomorrow .... Hopefully it will be more stable, and if I'm lucky might even have JellyBean!!! I had NO problems with JellyBean for over three months. Big mistake upgrading to KitKat 4.4.2.
salmanrkr said:
This small tutorial is to get rid of the error android.process.acore which comes again and again on screen and bothers alot!!
For the People who are encountering this error just follow the below steps.
This error usually occurs because you might have forgot to WIPE when installing a NEW ROM. So to avoid that always wipe when the ROM provider has stated so.
There are also other causes which result this error. So try the following methods:
1. Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.
Do you have your contacts backed up?
2. Settings>Applications>System Applications>Contacts Sync Adapter and press Clear Data, this error usually goes away. If this doesn't work, try clearing the data on Settings>Applications>System Applications>Contacts or Settings>Applications>System Applications>Contacts Storage.
If problem is fixed, then restore contacts and reinstall Facebook and make sure you don't sync contacts with it.
3. Third and Final solution for me which I really dont like but has worked with me
Boot into Recovery than
1. WIPE DATA
2. WIPE CACHE PARTITION
3. MOUNTS & STORAGE > FORMAT SYSTEM
4.FLASH THE ROM
USE AT YOUR OWN RISK. HAS WORKED FOR ME..... PEACE!!
Click to expand...
Click to collapse
anyone using this room with skype experienced any problem?
using the latest skype, when try signing out, system will show "android.process.acore" after click ok, message pops up right away. Reboot won't help either. Only way getting rid of message is to clear the contact storage.
Fix the android.process.acore
I had this problem after removing a Google account from my phone that did contacts sync. During the removal, my phone crashed (nice job guys) and it clearly corrupted something..
I DID NOT NEED TO RESET MY PHONE TO FACTORY SETTINGS OR RE-FLASH ANY FIRMWARE, ETC
IMPORTANT: PLEASE NOTE THE FOLLOWING PROCESS WILL DELETE ALL LOCALLY STORED CONTACTS FROM YOUR PHONE. BUT DON'T WORRY, YOU WILL BE ABLE TO RESTORE ANY CONTACTS THAT YOU REMOTELY SYNCED WITH AN ACCOUNT (SUCH AS A GOOGLE ACCOUNT).
I fixed my phone by going to:
1. Setting > Application Manager
2. Slide over to the "ALL" tab
3. Select the "Contacts Storage" application
4. Click the "Turn Off" button
5. Click the "Force Stop" button
6. Click the "Clear Cache" button
7. Click the "Clear Data" button
8. Uncheck the "Show Notifications" option
9. Click the "Turn On" button
This should immediately resolve your issue.
IF YOU PREVIOUSLY DISABLED CONTACTS SYNCING FOR ANY OF YOUR "ACCOUNTS", YOU SHOULD RE-ENABLE IT NOW TO GET YOUR CONTACTS BACK ON YOUR PHONE.
If you're using the Facebook app (com.facebook.katana) , especially the "dev" version, try freezing/disabling, then clearing data and cache in it, seems FB doesn't do much contacts sanitizing....
iBall andi 4.5q not working any!
ekamran said:
Clearing Data for Contact storage worked for me, thanks!
Click to expand...
Click to collapse
i have done all that as u said still it has the same problem + the google.gapps. stopped error
whenever i try to uninstall google play services fone gets switch off and wont start untill i remove battery n restart
also i cant delete cache or clear data as it clicks n does not do anything!
one thing i observed is that, my fone's developer options always remain ON even if i off it i again go to menu and its again ON!!!?!?!
if you can PLEASE HELP OUT XDA GUYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
silvscorp said:
anyone using this room with skype experienced any problem?
using the latest skype, when try signing out, system will show "android.process.acore" after click ok, message pops up right away. Reboot won't help either. Only way getting rid of message is to clear the contact storage.
Click to expand...
Click to collapse
I had this issue with skype and resolved it by re enabling calendar storage in Titanium Backup. Maybe you got the same situation.
remingtton said:
I had this issue with skype and resolved it by re enabling calendar storage in Titanium Backup. Maybe you got the same situation.
Click to expand...
Click to collapse
The best way to resolve this issue is
- Turn Off Sync
- Remove Your Google account account from your device
-Add your google account again
-Turn on sync
BOOM you are done now
U ROCK!!!
the second solution which is clearing the ''contacts storage'' data fixed it but the problem occurred when i uninstalled facebook actually it happened to me on my other phone ( ''Galaxy Note II'' to be exact ) just by logging out of my account in the facebook app so i had to factory reset the phone
i wonder why ? all my devices have official roms with no root
anyway thanks
I get this problem "Unforunately,android.process.acore has stopped".
I have stock rom. I have Xposed framework installed,is that the source of the problem?
Thanx in advance for helping me.
My device:Samsung Galaxy S Duos2
I used to get that error message many times. With my first Note 3, it finally got so bad that I could not use my Note 3 anymore. Samsung sent me a replacement Note 3, which I still have. I started getting that error again on my second Note 3. Had to do a Factory Reset, which seemed to fix the issue. However, now I'm getting a new error message that just started when I upgraded to Lollipop 5.0 >>> Touch Wiz suddenly quits. After about 15-20 seconds starts up again.
Hey all! If none of the above solutions are working for you (like in my case), then please try this solution I found that worked for me:
1. Uninstall the app that is causing the popups (this could be Facebook, OneNote, WhatsApp, Skype, etc...).
2. Disable Goolge+.
3. Reinstall app that was causing the popups (sign in, get it going).
4. Re-enable Google+ (I actually haven't cause I don't use it, but that's up to you).
It looks like 5.1 fix this, so hang in there!
I just got the Lollipop 5.0 Update for my Note 3 about a week ago. So far, seems to be running ok. I have a list of 11 issues with Lollipop, one which a Samsung Tech Support lady helped me fix (after many calls to tech support, with no help). Another issue I discovered the solution by myself (by accident), and one more issue I found the answer online after reading many articles, and watching many videos.
I have not seen this issue "android.process.acore" with the Lollipop 5.0 Update. Hoping to get another update to fix the remaining issues (Screenshot, Battery Drain, WiFi, RAM, Bluetooth, TouchWiz).
jjimenezjj said:
Hey all! If none of the above solutions are working for you (like in my case), then please try this solution I found that worked for me:
1. Uninstall the app that is causing the popups (this could be Facebook, OneNote, WhatsApp, Skype, etc...).
2. Disable Goolge+.
3. Reinstall app that was causing the popups (sign in, get it going).
4. Re-enable Google+ (I actually haven't cause I don't use it, but that's up to you).
It looks like 5.1 fix this, so hang in there!
Click to expand...
Click to collapse
Finally....Finally....this worked for me, nothing else did except this. Never used G+, so didn't re-enable it.
Thanks!
Sent from my LG-VS985 using XDA Premium 4 mobile app
x86cpu said:
Finally....Finally....this worked for me, nothing else did except this. Never used G+, so didn't re-enable it.
Thanks!
Sent from my LG-VS985 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Happy I could help!!!
silvscorp said:
anyone using this room with skype experienced any problem?
using the latest skype, when try signing out, system will show "android.process.acore" after click ok, message pops up right away. Reboot won't help either. Only way getting rid of message is to clear the contact storage.
Click to expand...
Click to collapse
Yea, I tried everything else in this forum and on the web> Facebook uninstall, stop all contacts,calendar, google play related apps and clear data, delete google account, etc...
Have now cleared and uninstalled Skype, Airdroid, and mightytext since it seems to be a Google Contacts syncing issue. This still hasn\t helped. Will keep you all posted if I find the culprit.

Camera not working

Hello xda team,
everytime I open my default camera app, it doesn't respond and gives the "unfortunately gallery has stopped" message
I have tried the basic steps like , deleting the cache from gallery, clearing media data, and the last option which I could have done was to reset my phone, still the issue continues. I also wiped the partition data that also couldn't resolved my problem. My phone is not at all rooted or something like that
Please guide me how to solve this issue
thanks

Unnecessary file 9.5 GB

I have this persistent message "FIX NOW" in Device Maintenance. Free up to 9.5gb storage.
I tried cleaning several times but it keeps asking to clean 9.5gb. I also wiped cache partition but does solve the problem.
Paninno12 said:
I have this persistent message "FIX NOW" in Device Maintenance. Free up to 9.5gb storage.
I tried cleaning several times but it keeps asking to clean 9.5gb. I also wiped cache partition but does solve the problem.
Click to expand...
Click to collapse
Perhaps these files are pics/videos syncing to an account like Facebook. Try turning off sync and see if the files come back? If they don't return, you should be able to narrow down where they are coming from. Also, the My Files app has a "Get more space" option in settings that will identify files and locations on your device. This may be helpful in identifying the culprits.
See if updating helps. It seems as if it wants to delete all your files there shown.View attachment 4613457
Sent from my SM-N960U using Tapatalk
I identified the folder and deleted it. It was a folder I created for emulators with many games inside.
Not sure why it was seen as unnecessary files.
Sorted - Thanks

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