After screen replacment the proximity sensors don't work for some reason. So now when I get a call I can't do anything, It's just a black screen. I can't use the phone or even put it on loudspeaker. I'm looking for some kind of software solution but can't find any. I tried going though some settings on the phone but I had no luck.. The only thing I can do is end calls with the power button :/ Could anyone help? :fingers-crossed:
There's a very small piece that goes on top of glass screen in between LCD where the proximity sensors are, if not installed your issue may rely on that.
Sent from my XT1096 using Tapatalk
Do you have more information on the piece that's needed? I have the black gasket on, and am still having the same issue. What components are needed for the 2014 Moto's proximity sensor?
rumen_do said:
After screen replacment the proximity sensors don't work for some reason. So now when I get a call I can't do anything, It's just a black screen. I can't use the phone or even put it on loudspeaker. I'm looking for some kind of software solution but can't find any. I tried going though some settings on the phone but I had no luck.. The only thing I can do is end calls with the power button :/ Could anyone help? :fingers-crossed:
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use this app to identify name of proximity sensor https://play.google.com/store/apps/details?id=imoblife.androidsensorbox&hl=en_GB and then try a sensor disabler like this https://play.google.com/store/apps/details?id=com.itsme4ucz.screenoff hope it helps
Related
I have replaced the lcd/digitizer on my htc sensation xl and my proximity sensor has stopped working. Every time i make calls it goes to a black screen and sometimes the battery needs to be removed just to get it to turn back on. i was wondering if there was a way to disable the sensor through the software? or completely replace it?
anyone??
johnwehbe said:
I have replaced the lcd/digitizer on my htc sensation xl and my proximity sensor has stopped working. Every time i make calls it goes to a black screen and sometimes the battery needs to be removed just to get it to turn back on. i was wondering if there was a way to disable the sensor through the software? or completely replace it?
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i don't have any idea about the proximity sensor ,but the same thing happened to me ,when i make a call my screen shuttdown and it comes black ,i tried diffrent roms but nothing changed so i decieded to sale the phone .
i posed a post about that and dont receive any proposition or help ,with you ,we are tree presons suffuring from this bug .
i didn't sale the phone yet but before that i will taste one last possibility who is to flash my phone with Ruu ,until that time i wish you a good luck and if i found something which fix it i will post it here .
i once had the issue with screen protector on, but once i took it off, it worked fine.
definitely gotta be the screen's problem, it has nothing to do with softwares.
maybe you can try this app to disable the prox sensor http://www.androidzoom.com/android_applications/tools/proximity-screen-off_pjwz_download.html
if the app works for u, rmb not to touch the screen when u are making a call.
woshikevin said:
i once had the issue with screen protector on, but once i took it off, it worked fine.
definitely gotta be the screen's problem, it has nothing to do with softwares.
maybe you can try this app to disable the prox sensor http://www.androidzoom.com/android_applications/tools/proximity-screen-off_pjwz_download.html
if the app works for u, rmb not to touch the screen when u are making a call.
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ok ,i will try this app and i will see if the phone respond positively .
I have a HTC Sensation XL and have also found the same issue when replacing the screen, both the speaker and Proximity sensor stopped working. After looking around for a while i found the comments on this site from a guy that obviously has come across the issue often:
psytechrepairs.tumblr.com/page/6
It sounds like a common occurrence that they fail with a screen replacement. I've also found that the light sensor and proximity sensor seem to both be on the same removable replaceable board (some sell it as a light sensor & others sell as a proximity sensor but they are both together):
www parts4repair.com/htc-sensation-xl-sensor-light/
Hope this helps.
I know this is an old thread however I have found a solution which i would like to share.
When replacing the lcd the way to fix the proximity sensor is to cover BOTH parts of the proximity sensor with Scotch tape and color the Scotch tape with a black Sharpie felt-tip pen.
works 100%
Hi,
sorry for posting here after so much time, but I have a problem. I smashed my display and ordered myselve a new one. Once I have changed it, the phone looked like everything is working just fine. Than I noticed that my Google Play Store is crashing, and a few apps were on my phone that I have deleted months ago.
My phone is ROOTED!!!
I decided to flash it again, the problem with crashing Play Store was solved.
After I realized my phone is acting crazy,first when I call someone the display goes black, and I cannot hang up or something. It looks like the proximity sensor failure. And even worse, sometimes the phone acts just like someone was using it, it writes opens apps, just like when someone is using the phone.
Any ideas???
Does anyone else have problems with the screen not turning off when on a phone call? Mine doesn't turn off unless I directly cover the proximity sensor with my fingertip. I believe it has been this way the whole time I've had the phone, but maybe it's been worse since I went to ICS. I'm on Dark Raider right now.
I have been turning off the screen when in a call, but it would be nice if the sensor just worked. Is there any calibration tool available for the vivid? Or is this probably a busted sensor? My fiance's vivid also does the same thing.
I get the opposite. The screen turns off when put on my ear but doesn't come back when taken away from ear. Very annoying when you're dealing with an automated teller. Anybody know know anything?
Sent from my NookColor using XDA
Did you find a solution for the proximity sensor? My screen stays one while calling.
ntothes said:
Does anyone else have problems with the screen not turning off when on a phone call? Mine doesn't turn off unless I directly cover the proximity sensor with my fingertip. I believe it has been this way the whole time I've had the phone, but maybe it's been worse since I went to ICS. I'm on Dark Raider right now.
I have been turning off the screen when in a call, but it would be nice if the sensor just worked. Is there any calibration tool available for the vivid? Or is this probably a busted sensor? My fiance's vivid also does the same thing.
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Hi Guyz,
My friend dropped his nexus one on the floor and from then on he is facing a weird problem. When he receives a call, when the sensor is turned on, the screen never comes back and it remains black. The only option is to pull out the battery and i suppose the drop has made proximity sensor faulty. He is not a rooted user. Is there any menthod to disable proximity sensor without rooting ? If not how can i fix it after rooting ? Any build.prop changes ?
Thanks,
karthik
RE: how to disable proximity sensor
karthikus said:
Hi Guyz,
My friend dropped his nexus one on the floor and from then on he is facing a weird problem. When he receives a call, when the sensor is turned on, the screen never comes back and it remains black. The only option is to pull out the battery and i suppose the drop has made proximity sensor faulty. He is not a rooted user. Is there any menthod to disable proximity sensor without rooting ? If not how can i fix it after rooting ? Any build.prop changes ?
Thanks,
karthik
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hey Karthikus , I know this is not a new post, I would like to know if you solved your friends's problem, I have exactly the same, I used a couple of apps to disable the proximity sensor but still no luck, by the way I have the cyanogen mod 7 in my nexus now. the phone is a beauty, but its kinda annoying to have to remove the battery after a few calls, also I'm using a bluetooth headset, wich kinda minimizes the problem, but still not happy. please let me know , or not, I'm planning to build a disable sensors app myself in case I can't fixit. oh, and I tried all the other solutions I could find in google, like cleaning the sensors, (I dismantled the phone already) and enabling other ways to bring the screen up using other methods like trackball press or menu press. no way, still there. so please let me know. if still relevant.
thank you.
Anyone know how to troubleshoot proximity sensor issues? My ATT One's screen turns off as soon as a call connects. It wont turn on unless i hit power. It's like the proximity sensor isnt working. Any one else experiencing this?
nugzo said:
Anyone know how to troubleshoot proximity sensor issues? My ATT One's screen turns off as soon as a call connects. It wont turn on unless i hit power. It's like the proximity sensor isnt working. Any one else experiencing this?
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I believe it was my Nexus 4 that had this problem also. I got a screen protector that covered the proximity sensor and it was doing the same exact thing. I would say you are correct and your prox sensor isnt functioning properly. There are apps on the market to help you test this but I cannot remember the names off the top of my head.
nugzo said:
Anyone know how to troubleshoot proximity sensor issues? My ATT One's screen turns off as soon as a call connects. It wont turn on unless i hit power. It's like the proximity sensor isnt working. Any one else experiencing this?
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silentsnow31802 said:
I believe it was my Nexus 4 that had this problem also. I got a screen protector that covered the proximity sensor and it was doing the same exact thing. I would say you are correct and your prox sensor isnt functioning properly. There are apps on the market to help you test this but I cannot remember the names off the top of my head.
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you can use the built-in diagnostics: in dialer type *#*#3424#*#* (3424=DIAG) that will take you to HTC's built-in diagnostics, then run the the "Light-Sensor" test.
silentsnow31802 said:
I believe it was my Nexus 4 that had this problem also. I got a screen protector that covered the proximity sensor and it was doing the same exact thing. I would say you are correct and your prox sensor isnt functioning properly. There are apps on the market to help you test this but I cannot remember the names off the top of my head.
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Thanks. The one's sensor is next to the speaker, no screen protector covering that unfortunately
nkk71 said:
you can use the built-in diagnostics: in dialer type *#*#3424#*#* (3424=DIAG) that will take you to HTC's built-in diagnostics, then run the the "Light-Sensor" test.
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Ran the diag and it passed. Lux was 320 then dropped to 220 when I covered sensor as instructed. I dont remember this issue with 4.1 or 4.2.. maybe its a 4.3 issue. Ill reinstall using a different version and try again. If it was a 4.3 issue seems like there would be more complaints though. Thanks for suggestions.
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
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Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
The front camera works, but in my office it seems VERY sensitive to light. The lights are glaring heavily. I never use the front camera so I don't know if that's normally how it was. Air gestures work when the screen is on (swiping left and right to view my photos), but the quick glance won't work when the phone is locked. The weird thing is that quick glance works when I do the "try it" tutorial only.
440bro said:
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
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Ok now it seems quick glance DOES work when the phone is off....I just couldn't do it correctly.
Main problem still exists though.
What rom are you using
Sent from my SAMSUNG-SM-N900A using Tapatalk
My note 2 started like this also. I don't know what's wrong with it.
Sent from iNew V3 using Tapatalk
My phone is completely stock and not rooted.
MNDZA said:
My phone is completely stock and not rooted.
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then i would contact att and get a warrenty replacement
jerrycoffman45 said:
then i would contact att and get a warrenty replacement
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I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
MNDZA said:
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
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att will ask you to do that when you call
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
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Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
done12many2 said:
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
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I tried that *#0*# test and I can activate the proximity sensor, but it seems to stay on after that.
This is a known issue with our phone. I had this issue myself. Plenty of times. Just call ATT and ask for a replacement.
Yeah I just found this:
http://forums.androidcentral.com/sa...-3-proximity-sensor-issue-during-calls-5.html
It's not a software issue use canned air and blow by the speaker and the headphone jack als o press on the back of the phone . This has happened to me
Sent from my SAMSUNG-SM-N900A using xda app-developers app
i stumbled upon this thread and took my phone apart and sure enough there was lint in it. in the dial pad using the *#0*# method, when i covered the sensor the screen would light green, vibrate, and stay that way after i moved my hand away. i cleaned it and everything is perfect!!!
Try this
https://www.youtube.com/watch?v=fls4NIRJ1IQ&feature=youtube_gdata_player
Sent from my Note 3 SM-N900A rooted by Designgears