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Hello everyone,
I'm having a problem with my Diamond. When I attach it to a USB port nothing happens. No 'hardware found sound' or what so ever.
I tried several other pc's with no result. It does charge when it is connected and the phone asks whether it needs to be in USB mass storage mode or in Active sync mode. I havent found anyone with the same problem so I'm afraid it is a hardware failure?
I tried:
-Soft/Hard reset
-Several computers/usb ports
-Disable Advanced Network capabilities
Does anyone have some tips that I haven't tried already that could help me out?
Thanks for your time!!
Disable Advanced Network capabilities under USB->PC in your Settings, that should do it.
I tried that also. With no result yet. Any other tips maybe?
First, check your cable for any marks that resemble rabbit bite marks or alligator bite marks.
No, seriously, check the points where the cable goes into the plugs for any obvious signs of damage, then check the cable itself.
Maybe, try using a different cable, if that doesn't work your Diamond most likely has a problem. If the different cable works, your cable is a goner.
Although I think there's quite a small chance that that's it, it's worth trying, right?
Use the 6.1 version of the Windows Mobile Device Center under Vista
Thx for all the tips. I didn't manage to get it working though
When the phone is connected to the charger it asks if I want to use activesync or usb mass storage. A friend of mine has also a diamond and his doesn't ask this. My conclusion is that it is broken
Damn I got this phone as a replacement for my broken K850i from my provider...They will go crazy when they see me again
Hi,
I have the same problem.
My guess is that it all started with a non compatible charger.
When charging it asked for active sync or disk.
After that the problems started, active sync doesn't work anymore.
Sometimes it workes when advanved networking is off.
Tested on different pc's, freshly installed.
Complete factory settings, notting works.
If synchronised by bluetooth it works.
I'm affraid i have to send the phone back for repairs and trow away the bad charger.
I never used a 3rd party charger.
Is there a way to update the firmware via bluetooth?? Because i'm still using the old slow version...
Same problem here. I've used my tomtom USB car charger. Is this a guarante matter, or do i have to pay for the repair?
You may have set the default connection to other than ActiveSync when first seeing the pop-up.
Go to 'Settings' 'Connections' and select 'USB to PC'.
Ensure ActiveSync is selected.
If you want the pop-up to display when the USB is connected (its good when you want to use your internal micro-SD as a memory stick), check the box at the bottom. You can select ActiveSync, Memory or PC Modem from when it appears on connection but when you just ignore it, it will perform whatever default selection you wanted last and then dissappear.
If all else fails perform a hard reset!
I've tried /soft/hard reset. No luck..
Can this be a hardware related fault, or could a ROM flash resolve the problem?
Transfering video files via BT is a pain in the a*s...
i would try a flash before returning it. You can probably dl an official 1.93.xxx.xx from htc and try that. You don't need hard spl and all that for those ROMs.
I have the same problem:
no connection at all from the PC-side. The Diamond comes up with the ActiveSync/Discdrive question and starts charging, but nothing else.
I did use external chargers that also trigger the ActiveSync/Discdrive question.
Update:
Oops, it seems fixed after a soft reset.
Same problem, diamond would not connect to PC.
Solution: Warranty repair---> they changed the motherboard, and everythings is good. Everything was free.
Edit: But now I have a different problem. I connect diamond in to PC, everything is good, but about 30 seconds after, mobile center looses the diamond, and sync won't work. Any solutions?
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
I have the same problem
I cant have any connection to the PC
so, no solution but the service people
USB Connection ERROR
I have the same problem. No computer seems to be able to connect to my P3700. I tried DL new ROM but I don`t know where my device came from. On HTC site from HK, which is the only one where I found a neutral Diamond with no carrier associated like, Sprint , Telus, or the like, its says The ROM Code can only be updated on HTC Touch Diamond Hong Kong English Version Device
Does anybody have a clue how to find out where my device was originally intended to be marketed? My ROM is 1.93.456.2 WWE dated July-10-2008? Do the the numbers 456.2 mean anything?
Help is highly appreciated!!
change your usb wire..
Epioneer said:
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
Click to expand...
Click to collapse
I already did. The first few times the problem occured it worked. I have 6 different USB wires and they all cause the problem. When I hook up my HTC Touch, they all work well!?
Won't sync with PC
Hi,
I have the same thing where it won't sync with any PC and i've tried all the "other" fixes and I've sent it to the service people to have a look.
Thing is, because I thought it was an issue with the usb connector I thought I would have a poke around with it myself and i could see one of the prongs looked like it wasn't making contact. To cut a long story short whilst i was trying to fix it the plastic tab in the mini usb connector came out completely
Service people are now saying that I've abused the handset and want to charge me £70 to fix it. Now to be fair, I have made it worse, but in my defense it was only because a fault had occurred that I started to dabble.
I also reported to the service people that the led light under the "end call" button had stopped working completely. This was definiatley not due to miss use.
I'm wondering if this led is on the motherboard like the usb connector is. If so, can i be cheeky and just ask them to fix the led and not the usb? but by default because the m/b would be swapped out then the usb would be fixed anyway?
If you looked at my phone it looks well cared for (which it was!!!) and its not like I've hammered it in anyway.
Anyone have an opinion or know if the led for end call and the usb port are both on the motherboard?
Thanks
Hi everyone,
I have a 2010 Honda Insight model with a USB compatible car radio.
I have owned other phones and the car radio supports iPhone 3G, Nexus One and an ordinary USB flash drive.
However a Samsung Galaxy S it does want to recognize. It says first USB LOAD and later UNSUPPORTED on the display.
I have tried several methods on the phone after USB is plugged in: click on home button after MTP connect screen appears, put USB in debug mode and choose to connect drive after USB dialog appears.
Does not work with and without external SD.
Is it the MTP background process that bothers the car radio?
Or it does not support drives which are partioned into several filesystems. The first filesystem is FAT32. But why the Nexus One is supported?
Any clues are very welcome!
not sure but this is my guess.
the MTP is not what the car is expecting. It expects a mass storage usb-drive. In settings you will find usb-options. There you can set it to be recognised as a mass storage device instead.
By some odd reason you also have to pull down the infoscreen and click usb, and then click mount
thanks for your help
in my phone i dont have settings to choose MTP vs MSC (mass storage device).
I did choose in info screen for mass storage device and I connected, but the car radio did not want to recognize.
How can I kill the mtp background process? What is the process name?
i have the same problem with my 2009 Civic Si
I tried all of the usb modes, with debugging on and off for each. still no luck.
insteads of USB, use bluetooth
for usb to work, you need to mount the drive, and make it run as a mass storage device
Is there any other solution for a car without Bluetooth?
I also have a Honda Civic with the USB audio and a Galaxy S Captivate phone. Every connect method I've tried so far fails. Has anyone gotten this to work? My car doesn't have Bluetooth.
Any help is appreciated. I am welcome to solutions that include rooting and loading a different ROM.
I have the same problem on Honda stereo... Is it possible to update the care stereo itself? Maybe someone could develope this into a ROM?
I a have a Samsung Vibrant and a 2010 Honda Civic LX. I used a "Dynex - Microphone Headset for Select Music Mobile Phones" Model: DX-MP3MA SKU: 9535327 (from Best Buy) and attached that to my phone. Then I attached a "Dynex 3' 3.5 mm stereo Audio Cable" Model: DX-MP353B SKU: 8915178 to the "Aux" input underneath the "Lighter". It worked PERFECTLY! It also works perfectly when attached to a Yamaha Home Theater System that was made to be compatible with iPhones/iPods. I used the input for "Portable." I hope this helps!
Obviously I attached both cables to one another.
In fact I am listening to Pandora (using Samsung Vibrant) connected to my Yamaha Home Theater right now and it sounds awesome.
prometeoprometheus said:
In fact I am listening to Pandora (using Samsung Vibrant) connected to my Yamaha Home Theater right now and it sounds awesome.
Click to expand...
Click to collapse
Total cost: $ 23.01
illusoryphoenix said:
I also have a Honda Civic with the USB audio and a Galaxy S Captivate phone. Every connect method I've tried so far fails. Has anyone gotten this to work? My car doesn't have Bluetooth.
Any help is appreciated. I am welcome to solutions that include rooting and loading a different ROM.
Click to expand...
Click to collapse
Please see my solution.
4myra said:
Hi everyone,
I have a 2010 Honda Insight model with a USB compatible car radio.
I have owned other phones and the car radio supports iPhone 3G, Nexus One and an ordinary USB flash drive.
However a Samsung Galaxy S it does want to recognize. It says first USB LOAD and later UNSUPPORTED on the display.
I have tried several methods on the phone after USB is plugged in: click on home button after MTP connect screen appears, put USB in debug mode and choose to connect drive after USB dialog appears.
Does not work with and without external SD.
Is it the MTP background process that bothers the car radio?
Or it does not support drives which are partioned into several filesystems. The first filesystem is FAT32. But why the Nexus One is supported?
Any clues are very welcome!
Click to expand...
Click to collapse
Please see my solution if you have an "Aux" input.
thedarkpassenger said:
i have the same problem with my 2009 Civic Si
I tried all of the usb modes, with debugging on and off for each. still no luck.
Click to expand...
Click to collapse
Please see my solution. I used to have an 2009 Civic Si (Dyno Blue Pearl and it was stolen ) Now I have an 2010 LX because I couldn't find a replacement in SoCal.
Pititul said:
I have the same problem on Honda stereo... Is it possible to update the care stereo itself? Maybe someone could develope this into a ROM?
Click to expand...
Click to collapse
Please see my solution.
If you buy the equipment from Best Buy, you can always return it.
promet, in theory that won't have the same audio quality as connecting the car stereo to the SGS via USB as a USB storage device.
this is a solution i got working on pretty much all types of car stereos
http://www.samsunggalaxysforum.com/hardware-problems/hooking-up-galaxy-s-to-car-radio-via-usb/
Patersr03 said:
this is a solution i got working on pretty much all types of car stereos
http://www.samsunggalaxysforum.com/hardware-problems/hooking-up-galaxy-s-to-car-radio-via-usb/
Click to expand...
Click to collapse
Unfortunately this did not work with my AVH-5200bt . It charged, but wouldn't mount!
Anyone have another possible solution? Pretty much the only use I have for my ipod is hooking it up to my stereo lol.
Hey all,
I've been having the same problem on my Samsung Galaxy II LTE (almost identical to the "Skyrocket" from AT&T) in my 2010 Honda Civic USB.
For what it's worth, I've managed to get it at least partially working.
I used "Multi Mount SD-Card" (you can find it in Android Market/Google Play, requires root unfortunately) and tried enabling only one SD card to be mounted at a time.
For whatever reason, it works fine if I only share the the internal storage, but not if I share my 32GB external card. Both music folders are identical, so I don't know if it has a problem with the card being used, the size of it, or if I need to low-level format it, etc (hence another round of troubleshooting next week).
So, I've sorta gotten it working, but not the way I want it to be working. I hope this helps someone.
bitemark01 said:
Hey all,
I've been having the same problem on my Samsung Galaxy II LTE (almost identical to the "Skyrocket" from AT&T) in my 2010 Honda Civic USB.
For what it's worth, I've managed to get it at least partially working.
I used "Multi Mount SD-Card" (you can find it in Android Market/Google Play, requires root unfortunately) and tried enabling only one SD card to be mounted at a time.
For whatever reason, it works fine if I only share the the internal storage, but not if I share my 32GB external card. Both music folders are identical, so I don't know if it has a problem with the card being used, the size of it, or if I need to low-level format it, etc (hence another round of troubleshooting next week).
So, I've sorta gotten it working, but not the way I want it to be working. I hope this helps someone.
Click to expand...
Click to collapse
Any news on this? Thanks!
I got LG stylo and sumsong Galxy s3 could not get my car Bluetooth to work and neither the usb any help
Tried in stock, cm7, different usb ports, win7, winxp, reboot nc but no joy. My nc wont appear or get detected by my pc.
All I want is to transfer files from pc to nc
Did you click the button in your status bar to enable USB mode?
---------------------------------
Sent from my LG Optimus V using Tapatalk
which one is that? how will I enable usb mode?
is it the one with wifi, bt, gps, volume icon with the No notification?
how to copy movies and pdf using card reader?
When you plug into the PC, two extra notification icons should appear in the bottom status bar. If these do not appear then ignore the following, if they do appear then...
Pull the status bar up (with the round icon with the green up arrow or touch and drag up), then select the gray text that says "Select to copy files to/from your computer" You should see a little android guy with one button below him saying "click to turn on file transfer" or some such. Then it should show up as a drive on your PC.
there is no notification icons that appear in the status bar near clock and batt...
It says "No notifications" too in wifi bt crosshair volume bar...
I have the same problem with my nc not showing up...
Can not connect to PC with USB. Using SD to boot to the CM7.
Have not found anything regarding the USB mode.
Where is it?
on your OC... Nook NOT connected....
Go into device manager...
View... check "Show hidden devices"
Under Android Phone... delete "Android Composite ADB Interface"
Under Disk Drives.... delete any drives that are "B&N Ebook Disk USB Device"
Under Portable Devices... delete any drevices that are not currently connected
Under Universal Serial Bus controllers...
select each device that is not a "Universal Host Controller" or is not OBVIOUSLY not nook related (i.e. "Apple ...." or "Generic USB Hub" or "SAMSUNG..." etc...
Check the properties of the device... on the "Details" tab... select "Hardware Ids".... delete any that are "USB\VID_2080...."
Install the drivers then connect the Nook
I actually had this problem for quite a while. Check the microUSB connector on your cable, if it's even a little bit loose, you may need to replace it. Just call B&N up and ask for a replacement, they should give you a free one.
DizzyDen said:
on your OC... Nook NOT connected....
Go into device manager...
View... check "Show hidden devices"
Under Android Phone... delete "Android Composite ADB Interface"
Under Disk Drives.... delete any drives that are "B&N Ebook Disk USB Device"
Under Portable Devices... delete any drevices that are not currently connected
Under Universal Serial Bus controllers...
select each device that is not a "Universal Host Controller" or is not OBVIOUSLY not nook related (i.e. "Apple ...." or "Generic USB Hub" or "SAMSUNG..." etc...
Check the properties of the device... on the "Details" tab... select "Hardware Ids".... delete any that are "USB\VID_2080...."
Install the drivers then connect the Nook
Click to expand...
Click to collapse
check everything in device manager but found none of the above.
alunral said:
I actually had this problem for quite a while. Check the microUSB connector on your cable, if it's even a little bit loose, you may need to replace it. Just call B&N up and ask for a replacement, they should give you a free one.
Click to expand...
Click to collapse
its charging and its not bit loose but can't even get detected, not appearing in my pc, and no message from both nc and pc using stock firmware.
You could check MyPhoneExplorer from http://www.fjsoft.at/en/
Should work on CM7 with USB and WiFi.
WalangAlam said:
check everything in device manager but found none of the above.
Click to expand...
Click to collapse
Then install the drivers and connect Nook to computer... also as mentioned above check your cable... you can also try a standard uUSB cable and not the nook cable.
WalangA, are you still having problem or being solved? Let me know, I might able to help.
Also, pls tell us you're running CM7 from where? eMMC or uSD.
If you have home wifi, here's another option: go to the market and download WiFi File Transfer. Start Wifi File Transfer on your Nook and it will give you a number (something like 192.168.1.3:1234). Open a browser on your desktop and put whatever number shows on the NC into the location of your browser. You can then move files back and forth - no usb cable needed.
votinh said:
WalangA, are you still having problem or being solved? Let me know, I might able to help.
Also, pls tell us you're running CM7 from where? eMMC or uSD.
Click to expand...
Click to collapse
yes. booting fro uSD. I tried to use stock firmware too but no joy.
I'll try to manually install driver and look for normal usb too.
My HTC 8x for T-Mobile doesn't show up in windows explorer. It suddenly stopped after working perfectly from the day I got it. I thought it may be my computer, like a missing driver or a setting but it doesn't work on my work computer, while my friends lumia works perfectly on the same computer.
Did there a setting I switched off in the phone?
I really don't want to hard reset cause I have so many email accounts set up with the phone. Any help would be great!
http://www.windowsphone.com/en-us/how-to/wp8/windows-phone-app-for-desktop
or try to delete driver and reconect phone.
didn't do anything. Plus it doesn't work on another computer that detects my friends lumia.
Anyone have any ideas? Please any help?
I had this problem on my computer that was previously connected to my Lumia920, and the second time I have connected it, nothing detected. I just plugged/unplugged the device several times, and after 5-6 times, there it was. Is ur device functioning properly? Is there any sound of connection from ur computer when u connect ur device?
Is your phone locked, by chance? I noticed that if the phone is locked it will not expose the file subsystems unless its unlocked.
some people have also reported that using a different usb port in your computer also helps.
Make sure you are using short USB cable that is working with another phone. Half of problems i have with computer "not detected" phones was due to low quality USB cables and under-powered USB ports, especially ones located at front of computer. Try to experiment with different USB cables and USB ports on different computers, this sounds stupid but helps in half a cases .
samhema Washacum
I have some problems with my Lumia 920 when the cord is to long!
Try to use the orginal cord!
Hope it helps
Watch for Memory card!
Hi,
Try to remove the memory card and reattach the device.
It solved the problem for me and read on some places about it.
Be careful what size and 'shape'(brand) memory card you use as it can block usb usage as it seems for me.
Method 1:
Disconnect all the external devices (printers, scanner, USB (Universal Serial Bus) drives, etc...)Except mouse and the keyboard and then boot up.
If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.
Method 2:
If you still come across the issue, I suggest you to run Hardware Troubleshooter and then check for the issue.
Method 3:
If the above step does not help us to diagnose the issue, uninstall the drivers for USB [Universal Serial bus] host controller and restart the computer. Let Windows install the generic drivers and then see if it helps you to fix the issue.
a) Open Device Manager by clicking the Start button, then Device Manager in the search box.*
b) If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
c) Look for the device under USB [Universal Serial bus] host controller, right click on it and select Uninstall.
d) Reboot the computer.
e) On reboot, Windows 7 should re-install the drivers automatically.
You may also refer the steps from the manufacture website or contact Nokia for any known issues.
Floods7 said:
My HTC 8x for T-Mobile doesn't show up in windows explorer. It suddenly stopped after working perfectly from the day I got it. I thought it may be my computer, like a missing driver or a setting but it doesn't work on my work computer, while my friends lumia works perfectly on the same computer.
Did there a setting I switched off in the phone?
I really don't want to hard reset cause I have so many email accounts set up with the phone. Any help would be great!
Click to expand...
Click to collapse
Try installing the Nokia Software Recovery Tool or the Nokia Care Suite. It should install all of the drivers necessary to connect your device. There is probably a driver corrupted.
the question you need to ask is if your friend has the same model Lumia as you. If he doesn't, it could be a problem with the driver on your PC.
If he does have the same model as you, it has to be a problem with your phone. You need to do a factory reset.
Have you checked if it works with the Windows Phone app?
Also, there is really no reason to have a need to connect it to a PC. As long as you store your documents and photos in OneDrive, you can easily access them from your PC without having to connect your device.
Hi, I m an IT guy that has run out of ideas. I would like to ask you some questions about a (probably hardware realted) problem that i have. All started suddenly , from one day to another all usb ports, camera and bluetooth stoped working. I dont really care about the bluetooth and the camera, the only thing i care about are the usb ports. I 've checked them with a multimeter (only the pins that provide power) and the strange thing is that they do provide power. If i connect something like a usb flash drive , the led flashes (stays on , doesnt flickers) but nothing happens. I am sure that's not a drivers problem because the laptop doesnt even recognize them in UEFI nor CSM. My UEFI does not have an option to completely disable usb ports, only to change from usb 2 to 3 (no change at all). I m sure it's now a power problem, i ve reseted the bios even by the motherboard jumper.So the question is , what it may be? is it a motherboard malfuction ? Can it be fixed? Also , is there any possibility that for example the camera is faulty , or the camera cable , and shortcutting something? (i mean if i disconnect the camera and the bluetooth, is there any possibility that it will be fixed? ) thanks in advance.
p.s. also on the motherboard there isnt anything strange like a blown up resistor or something.
laptop - toshiba satellite c50-b-14h
intel celeron n2830
2gb ram
thanks in advance
nickpaokgrq said:
Hi, I m an IT guy that has run out of ideas. I would like to ask you some questions about a (probably hardware realted) problem that i have...
Click to expand...
Click to collapse
Though the Forum does not really provide PC/Laptop support unless it's related to the Android type of devices so there's really a limited amount of information regarding them specifically.
With that stated...
The following thread is probably the best place to ask this question.
https://forum.xda-developers.com/showthread.php?t=1765837
Good Luck!
~~~~~~~~~~~~~~~
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