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I cannot receive calls on my z3 compact. I can make calls, I have lte, my sms works but when people call me it rings twice and goes straight to voicemail.
Please help, it's really inconvenient.
I put my iPhone 5s SIM card in it...is that the issue?
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I suggest you check call forwarding status
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neofral said:
I suggest you check call forwarding status
Sent from my Xperia V using XDA Free mobile app
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But sometimes it does work...usually right after I made a call
Also right after I reset the phone
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Anything?
Phone receives calls while im on it.
Once I leave it idle for a couple minutes, texts will come in but if someone calls it goes straight to voicemail
I have S5 imei on it
Is that the issue, I put the Sony IMEI but I was not getting lte speeds.
Dont know what to do
barcagp said:
Anything?
Phone receives calls while im on it.
Once I leave it idle for a couple minutes, texts will come in but if someone calls it goes straight to voicemail
I have S5 imei on it
Is that the issue, I put the Sony IMEI but I was not getting lte speeds.
Dont know what to do
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I don't have any advice except that I'm pretty sure it's NOT the IMEI that's the issue.
Sent from my D5803
got the exact same problem
Phone seems fine for a few hours after a reset so have resorted to resetting it a few times a day now. The only other commonality was that this number was used in an iphone 4s previously and i am wondering if there are any iphone specific carrier settings which could be causing this.
Will try buying another carrier's prepaid sim to see if that would solve the problem.
Meanwhile if any of you gentlemen find a solution I'm all ears.
same issue here. check this thread
http://forum.xda-developers.com/z3-...t-messages-t2912242/post56313668#post56313668
Hi, I've noticed recently that sometimes when I try to call a number, it does not call; instead the dialpad goes blank. This occurs especially trying to dial numbers from Google maps or from contacts. Does anyone know a solution to this?
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incisivekeith said:
Hi, I've noticed recently that sometimes when I try to call a number, it does not call; instead the dialpad goes blank. This occurs especially trying to dial numbers from Google maps or from contacts. Does anyone know a solution to this?
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No one with that issue?
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I have an issue like that, but the dial pad doesn't go blank. the call just sits there in silence and never connects. I have to toggle Airplane mode to fix it.
I have a similar issue! WHen calling someone it says dialing for like 10 seconds. Sometimes i miss calls because when someone calls me it says the netwrk is busy or something like that,
Not sure why this is happening. The only "system" change I've made is installing themes.
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Has anyone come across a fix for this?
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Yes and unfortunately it is that the 3 or 4 of us have defective phones. We need new ones
stu5797 said:
Yes and unfortunately it is that the 3 or 4 of us have defective phones. We need new ones
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Not sure that's the solution. The issue wasn't present since the day I bought the phone.
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if i recall, i having this problem on galaxy s5 or note4 edge, cant remember.
when i make a call, i always turn off wifi, it fixed the problem for me.
Did you swap the SIM from your previous phone to this phone without activating the new one? I did this and had issues. I called AT&T, and they said my IMEI from my old phone was showing and not the new one. You might try giving them a call and make sure the IMEI showing on their side is that of your new phone.
I notice that this frequently occurs if I start a call while connected to Wifi and then walk/drive outside the Wifi range. Toggling Airplane mode always fixes it for me.
eventer289 said:
I have an issue like that, but the dial pad doesn't go blank. the call just sits there in silence and never connects. I have to toggle Airplane mode to fix it.
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I have this exact issue and the airplane mode toggle fixes it. I would like to know what is going on , whether my device is defective or if there is a better fix.
Same issue (not connecting calls, not the screen blank issue)
I'm not getting any text notifications from T-Mobile phones. I'm using an unlocked, from Samsung, note 8 with a T-Mobile sim card. Verizon and AT&T done through just fine but not T-Mobile. I get the message but no text sound or preview pop up.
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It seems that there is a general issue with notifications. I'm also using T-Mobile and a week ago I was not getting any notifications from facebook (the badge counter showed it but no sound/vibration/preview popup). It just started working again after some days :\
This happened to me a few days ago. Easy fix for me, went to app notification settings & found notifications disabled for the Messages app. I'm not sure how it got turned off, I know for a fact I did not turn it off.
I’m slow...
Are you all talking about texting/SMS or application notifications?
If the former, im on T-Mobile and Ive been on a couple of group texts the last couple days with people from T-Mobile att, vzw. No delays or issues, and there majority of the udsers have been iPhone contributors.
I don’t use crackbook (facebook) so cant speak on that, but overall I’ve not noticed *NOT* getting notifications from apps that i give permission to alert me.
I'm using the stock messages app and I've checked if the it had notifications turned off, it wad on. I know it's not an iPhone issue as my wife has a Samsung phone and my mother has an LG. Its only an issue worth text notifications from T-Mobile users.
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I just installed a third party sms app and it's working like it should. I went back to the stock sms app and still nothing. Again, it's only T-Mobile contacts that aren't showing notifications. It makes no sense.
Sent from my SM-N950U1 using XDA Premium HD app
That is strange. I wonder if it has something to do with tmobile users that are using the advanced messaging system or the share typing indications feature. By default advanced messaging is on, I think the only way to turn it off is to turn off volte or something like that.
Not the same setup as you but I have an international unbranded N8 using a tmobile SIM & texts from tmobile users work fine for me.
benpwarner said:
I'm not getting any text notifications from T-Mobile phones. I'm using an unlocked, from Samsung, note 8 with a T-Mobile sim card. Verizon and AT&T done through just fine but not T-Mobile. I get the message but no text sound or preview pop up.
Sent from my SM-N950U1 using XDA Premium HD app
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I read something similar about the N8 but couldn't find the link.
http://www.itpro.co.uk/android/29677/samsung-galaxy-s8-owners-say-sms-messages-go-missing
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Has anyone had issues with receiving SMS messages? Happens randomly where I won't receive messages from different people etc. I came from a nexus s6 so it isn't the iMessage issue. I've tried searching for reasons or solutions, factory reset the phone, called the carrier to see if settings were wrong. But no one has an answer.
Any help or if anyone experiencing the same thing would be helpful.
I have issues with getting the notifications for text messaging but only for TMobile lines. I still get the message but the phone refuses to light up, make any sound or vibrate when they come in.
Again it's only with T-Mobile numbers, all other texts work like normal
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"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Um check your wifi calling settings
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androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
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seemles said:
Um check your wifi calling settings
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What about it ? Wether on wifi calling or not this is a message issue acknowledged and very pronounced In many ways . It's simple to see with a few trial and error tests regardless of wifi
Or LTE Data
Seeing all your messages show up on TMO digits comparing them to messages you've got or never got .....putting a SIM card in a different phone and seeing multiple messages pop up that have still been trying to push through that are tied to specific time line conversations. TMobile literally already acknowledges this it's just nobody is realizing it because they're not expecting messages that they're actually missing from people.
Feel free to test it if you would like have multiple people text you wait for it to come through not saying it affects everybody T-Mobile did tell me that they already have a ticket out for it and it's software related to this particular phone.
On top of the SMS of all things is one of the most critical uses of a phone .
Just trying to shed light on a rising issue that most would never be aware of .
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
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seemles said:
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
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I'll look into that....but if your not on wifi calling "connected" to a wifi network you would still be using volte right ? This is happening to people conversating anywhere Mobily in a vehicle not on wifi. Messages for instance with my brother whereas I never got a reply in which I would have came through after I put my SIM in my s8.
People are seeing ungotten messages in TMobile digits.
I don't really care i was just looking out for the community here with a potential problem hindering, and T-Mobile tech support made acknowledgement about it . I highly doubt a community across United States all at once is screwing up by keeping WiFi preferred on.
You're only going to be using WiFi calling if you're connected to an actual at work under that settings menu otherwise you would be using cellular by default just like it says to choose below that
You're only going to use Wifi calling if you're connected to a WiFi network otherwise you're going to use cellular default which is the same as being on cellular by default correct me if I'm wrong
Can you post a link to the discussion? I can't find anything after searching for a while.
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Z2 force sms MMS broken discussion link
http://support.t-mobile.com/thread/143284
Multiple replied posts from z2 users
How this has not made it to xda is beyond me but it is real situation
It's really not a good feeling to really not know all the messages you should be getting that you're not especially the ones that you're not expecting the scenario is playing out just like it shows in these support forums and with myself.
It's like not "Some messages are blocked in a limbo status never reaching the target device
Like myself you could stick a SIM card potentially in another phone and see stuff that pops up that was related to conversations long ago that you never got replied too.
I haven't had much of a problem with T-Mobile to T-Mobile network SMS but many other people I know that use other carriers I never got replied to until I stuck my SIM card into a different phone of mine.
It's a janky situation and if TMobile is already acknowledge this and told to replace phones one time then evidently the issue has gotten out to the people that needs to I just don't know how nobody here on XDA knows about this .
I have tried multiple text apps and nothing seems to be different I even thought about editing access point but usually that only solves MMS problems
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
seemles said:
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
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I tried this method and it did not work, after the Oreo update I tried again but kept having issues. Decided to Force stop the CPS app and install the Google Carrier services app and this worked. Don't remember where I heard/read about Google carrier services. BTW using Googles messages app now and seem to be receiving all messages.
I discovered this a few weeks ago then installed google messages and everything works now
Missing messages FIXED
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
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Click to collapse
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
texasaggie1 said:
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
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Wait so your saying this is a fix wether on Oreo or nougat and digits is the whole reason why .
And the native message app just need to clear cache and data in settings app
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I deleted and deactivated digits completely. After I had it completely removed from my account, I rebooted and changed to Android Messages and everything has been fine since October.
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
After a little more research I see 2 patches were released for the Z2F after the Android 8.0 update.
https://support.t-mobile.com/docs/DOC-35970
I found a Reddit thread (https://www.reddit.com/r/Moto_Z/comments/7zxcpo/tmobile_moto_z2_force_ocx271_update/) where some people mentioned it fixed the SMS notification and Galaxy S7 VoLTE issues. I didn't see anything anything discussing the Bluetooth/WiFi issues or more importanly, the SMS not being received issue (the topic of this thread). Can anyone comment if those were fixed?
cyborgLIS said:
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
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The latest 2 Oreo updates have fixed those problems, and they didn't affect everyone.
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