Have a S3 LTE, it was originally on EE, but unlocked it to use on giffgaff (runs on o2 network)
but i'm not getting any 4G reception even tho we have it in our area. its only showing H+ next to the signal.
its rooted and on android 4.3,
any help would be appreciated.
Thanks
uhm... wrong apn? Is you simcard 4g ready, and your 4g service provisioned? (i had to replace the simcard and activate 4G on vodafone PT)
All GG sim cards are 4G ready so if your sim card is issues within last4 month's it be 4G. Next you need to take out a 4G bundle package to be able to use the 4G services otherwise it just be 3G..
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
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The only Motorola phone listed on their site is the Moto G 4G. They go on to state "If you're using a phone that we don't have in our device support, we may still be able to help you set it up. Your phone will need to be unlocked so you can use it with a Three SIM. If you bought your phone or Mobile Broadband device from another network, you may need to get it unlocked before you can use it with a Three SIM.
To do this, you'll need to contact your old network and get an unlocking code. They might call it a DCK or Depersonalisation Control Key."
Here's the page I referenced.
http://support.three.co.uk/SRVS/CGI...cat=billing,varset_subcat=3772,Case=obj(3714)
Thanks but it's already unlocked. It seems Three use 2100Mhz and as far as I can tell, this phone doesn't support that frequency, although it's hard to find definitive information.
This US site refers to the Global GSM Model supporting 2100Mhz for UMTS/HSPA+ but not for GSM/GPRS/EDGE but I'm not entirely sure what that means in terms of using it for phone calls, not data (which I'm using an EE SIM in SIM2 for, although that only has 100MB/month free, so I was intending to use the Three SIM if I needed to exceed that) http://www.motorola.com/us/smartphones/moto-g-2nd-gen/moto-g-2nd-gen.html
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
jay2the1 said:
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
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Ah thanks, that clears that up. Shame I won't be able to use it with the EE SIM in SIM2 for data though. I'll have to choose between the free 100MB/month with EE or using the Three SIM for cheap calls and texts (and data if I need to exceed 100MB/month). Problem is, if I just use the Three SIM it was pretty pointless me getting a Dual SIM phone!
I'm at home most of the time, so I only leave the EE SIM on 2G (to save battery) to maintain connectivity to things like Telegram and IM apps in case someone wants to contact me and then I turn the WiFi on if I'm going to be doing anything substantial. It's useful occasionally when I'm out to be able to check e-mail, use Maps, etc but it'd be rare for me to exceed 100MB/month so it was ideal really. With Three, that 100MB/month would only cost me £1 but every little counts.
If I set Mobile Data to SIM1 (Three) and enable both SIMs, it alternates between the 3G symbol and H next to SIM1 with three bars, whilst SIM2 (EE) has full bars. If I deactivate SIM2, it also greys out the Mobile Data button, although it stays in the On position, so I'm not sure if it's deactivated or not. I still see the H symbol, occasionally changing to 3G and three bars for SIM1.
After doing this, if I switch Mobile data back to SIM2 (EE) (which again disables the Three SIM) and then go into Mobile network settings for SIM2, I can no longer switch the network type to 2G, as it only shows 3G.
If I switch the SIMs over, so SIM1 is EE and SIM2 is Three, with Mobile Data set to SIM1, then both are active with SIM1 on full bars with no symbol, not even H and SIM2 on 2-3 bars with the 3G symbol. SIM1 is set to 3G and still the 2G option is missing, even though it must clearly be on 2G as SIM2 is using 3G and SIM2 has Data disabled, so I don't really understand why it shows the 3G symbol.
Looking more closely at the Mobile network settings shows that SIM2 is actually still the EE SIM and SIM1 the Three SIM, which is weird as they're definitely the other way round. If I enable Data on SIM2 (EE) that cuts off SIM1 (Three) again, so there's no advantage in swapping the SIMs over in this way. In theory I should be able to put the EE SIM on 2G, which would at least keep my IM, etc apps connected at home and then be able to use the 3G for the Three SIM for voice calls and switch the Data to 3G on the Three SIM if I need more speed when out but it doesn't seem to be possible, as the 2G option disappears for EE with both SIMs in but is there when using the Sainsbury's SIM in place of the Three one. So it seems that if SIM1 only works on 3G, as Three does, it forces SIM2 to use 3G as well and as the phone can't provide 3G for both SIMS, it prioritises the data SIM2 and disables SIM1
I can't say I've done as much testing as you but mine shows the same as yours if I set the EE sim to data I cannot force it down to 2G only any more where I could if it is the only SIM in SIM1.
But I know how you feel, over Christmas I was temporarily on EE because of a free data offer and it was very annoying having to have my 3 SIM turned off so I could use the free data and then every so often having to turn the 3 SIM on to check for missed texts, luckily most people use WhatsApp which wasn't affected because that's data based, but still it was inconvenient.
Yeah, I had that EE Christmas offer, something crazy like 200GB/2 months. I barely made a dent in that
Even with my Sainsbury's SIM in SIM1, if I disable that then the EE one in SIM2 (with Data enabled) gets fixed on 3G, with no option to change it but as soon as I enable SIM1, the option comes back.
I guess what I could do is give everyone my EE number to call/text me on, then only disable that and enable the Three SIM when I need to make an outgoing call or text, instead of paying EE's crazy 30p/min, 12p/text. The disadvantage is that if anyone tries to call me whilst the EE sim is disabled then it will go to voicemail and I'll have to pay 30p to listen to it! Not to mention being fiddly and a pain.
So I might see if I can use the EE SIM for data alongside an Asda Mobile one at 8p/min, 4p/text, 5p/MB as I don't make that many calls or texts (I tend to use Chatsecure instead) and I don't anticipate using much data over 100MB/month anyway.
EDIT: Seems that Asda actually uses the EE network, lol. So I guess that should work fine in SIM1 as a 2G call/text SIM, whilst the EE one works in SIM2 as the 2G/3G data SIM.
Sounds like a plan, I personally would steer clear of giving people two numbers cause that would probably end up being a pain for you and them, I agree ASDA mobile is probably your best bet for a call/SMS SIM that uses 2G.
PS the Dan and Phil SIM it was haha I cannot remember a single bad joke or random fact they sent whilst on that :laugh:
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
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I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
BigDomTheFirst said:
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
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No it's not the same problem, your problem is just a matter of signal, where the masts are, I'm on Three and get a signal in my house aOK but Three does have more of a problem with indoor signal because they only have a 3G network and only on 2100MHz meaning it doesn't go through walls very well, other networks have old 2G networks on 850MHz that travel through walls great and some have 3G on 900MHz. There is no solution really I'm afraid, you can use Threes WiFi app so you can make calls and texts via WiFi and you may be able to get a femtocell but that still uses your internet.
Coincidently Threes LTE network uses 800MHZ and 1800MHz so travels through walls far better than their 3G network does.
I have purchase the Note 5 Dual SIM. Both SIM's are active, one in 4G and the other in 2G.
I want to use data from the 4G sim (emails, browsing +Phone and text) and that the 2 G SIM should support Phone and text only.
My issue is that I am able to receive calls and text sent to either SIM, but if I try to make a call or send a text I am only able to do it from the 4G SIM. If I try to go it from the 2G SIM I get the following error "Mobile network not available".
It is not an issue with the SIM card as I can switch them back and forth and both work fine in the 4G slot.
Call forwarding is not allowed by my 2G sim network provider.
I can only make call if i convert it from 2G to 4G.
nvdanj63 said:
I have purchase the Note 5 Dual SIM. Both SIM's are active, one in 4G and the other in 2G.
I want to use data from the 4G sim (emails, browsing +Phone and text) and that the 2 G SIM should support Phone and text only.
My issue is that I am able to receive calls and text sent to either SIM, but if I try to make a call or send a text I am only able to do it from the 4G SIM. If I try to go it from the 2G SIM I get the following error "Mobile network not available".
It is not an issue with the SIM card as I can switch them back and forth and both work fine in the 4G slot.
Call forwarding is not allowed by my 2G sim network provider.
I can only make call if i convert it from 2G to 4G.
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Please anybody can help.
The problem im facing with my Xiaomi Mi5 is that whenever i switch the data connection from Sim 1(Jio 4G) to Sim 2(Airtel), sim 1 loses the signal and remains unavailable for calls both incoming and outgoing. I tried to change the preferred network type and swapped the sim slots but nothing seems to work. If you guys can help plz do so.
Note: Sim 1(Jio 4G) is 4G only network it doesn't work on GSM or WCDMA.
the non-data line only does 3g, or 2g if 3g isn't available..
Bhatyasirr said:
The problem im facing with my Xiaomi Mi5 is that whenever i switch the data connection from Sim 1(Jio 4G) to Sim 2(Airtel), sim 1 loses the signal and remains unavailable for calls both incoming and outgoing. I tried to change the preferred network type and swapped the sim slots but nothing seems to work. If you guys can help plz do so.
Note: Sim 1(Jio 4G) is 4G only network it doesn't work on GSM or WCDMA.
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+1
I'm also facing the exact same problem!!
But I think it is operator-specific because Jio 4G does not support 2G/3G networks but only 4G LTE. However, Airtel 4G on the other hand switches to 2G/3G networks when not using data services.
daniell007 said:
+1
But I think it is operator-specific because Jio 4G does not support 2G/3G networks but only 4G LTE. However, Airtel 4G on the other hand switches to 2G/3G networks when not using data services.
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Thats what I thought until I checked it on Asus Zenphone 2 it works perfectly fine with other sim on 3G and Jio on 4G.
When I'm using data on 4G on Mi5, the other sim gets 3G network but fluctuates very much and if you change it to 2G only, it will automatically get back to 3G network.