Not charging when powered on - Galaxy Note5 Q&A, Help & Troubleshooting

I have a strange issue with my Note 5 (SM-920G). This has come after the marshmallow update. The phone won't detect charging cable when switched on. When off, it won't show the charging bolt and battery screens but if i leave it for a few hours and then turn on the phone it will show 30% or more battery charge. Anybody else faced similar issue ?
The phone is stock and ran out of battery while i was listening to music on Soundcloud app.
If there was a problem with the charging socket then it shouldn't be showing 30% charge after few hours. Is this a known software issue ?
Gutted as its only 6 months old phone with no damage at all.

Things that i have already tried.
* Swapping wall socket
* Swapping with different cable and charger - Have verified that the stock charger and cable are also working
* Connecting to PC via a cable - still no bolt signs and no pop ups in win 10 pro when switched on( It's a ninja, enit ?)
* Taking out the s - pen and then charging( don't ask why )
* Clearing the cache
The phone is not bricked as it does boots up. The socket may or may not be gone as after leaving it plugged in for few hours it charges. It shows no indication of charging during that time though.
Is there any android event detection service that i can force stop or reset ?

Well...to my surprise. the phone has today come back from dead just before i was leaving to give it to the service centre.
I will be calling it Jon Snow from now on.
Btw this proves it is a software bug and a pretty scary one. It took more than a day for mine to come back with multiple attempts of charging. This is pretty serious. I hope we have a patch soon.

Note5 SM-N920G not charging, but being detected in Odin mode
I have the same model Note5 SM-N920G and when I conect it to the PC or the charger nothing happens. Putting the phone on Odin mode it is detected by the PC.
It updates itself yesterday to Android 6.01.
My Note 5 is new, it has just 2 weeks of use and was working pretty good until now.
Now I've put it to charge and I'll let it to charge for some hours and see if it get some charge.
After for about 4 hours I power the phone on and as a 'miracle' battery is at 21%.
This is just crazy, same symptoms as lwk Note 5.
I hope mine could be a Jon Snow too!

Related

Please Help!! Xperia X1 Will Not Turn On Anymore

My battery died last night and i charged the phone up and now the phone will not turn on anymore. Anyone have any ideas cause i'm completely out of them???
have you tried takin git out an putting in the phone again?
Yup. I dunno what is going on. I was using sony's cable to charge the thing and the power button was lit up red and now i switched to a different cable and the power button doesn't turn red anymore but the indicator lights are flashing like it doesn't have enough power to start. It may just be dead and sony's cable just stopped working and never charged the thing
Nope that isn't it... it just won't power on for some reason. i hope someone has an idea as to what is going on because i don't
I had a similar problem and had to leave it plugged in for at least 10 mins before the LEDs indicated it was charging.
THANK THE LORD THANK THE LORD. I was right. The crap cable sony uses just didn't charge the phone at all. Now that i switched i was able to turn the phone on again.
Try hard reseting the device while it is powered, might do something if its a software issue.
battery stone dead~won't recharge
I have the same problem. I don't believe ti has anything to do with the cable. The first time it suddenly came to life after a day or two fo being dead, but this time so far it is still in a coma. It did briefly awaken when connected to the pc, but it kept blacking out, and now it's completely gone again.
Could it be that it is not set to power off until the battery is completely stone dead, and therefore it won't recharge?
I think you are absolutely right. I don't believe it allows you to charge it until it is turned on. So try and plug it for like 15mins and try and power it on. Let us know if it works
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Click to expand...
Click to collapse
Came accross this also in the Kaiser forums - think it has something to do with the battery being absolutely drained, so much that there isn't enough power to switch the current to the battery again.
Never happened to me, so never quite figured it out. But the Kaiser forum had a lot of discussion (and solutions I think) on this. (Xperia has HTC involvement..or so it's rumoured).
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Click to expand...
Click to collapse
yep... I have had that happened to my blackjack 2 a couple times too. everytime I had to connect it to the charger for like 10 15mins before it can turn on again... plugging it to the pc/hub never work.... also happened once to my iphone as well
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
There is defiantly something extra going on with the Xperia. While other devices I’ve seen fully drained refuse to start charging again from a USB to PC cable and even some power outlet charges. My Xperia is also doing as Nipperos. With an almost full charge I plugged it into the USB to PC cable and the icon went to the little plug and when I clicked on it the status said that it is was charging but when I got ready to leave for the day it had drained down one red bar. It was also very warm. With this, the $800 price tag and the random crashing made worse by the incredibly poor location of the reset button and made even worse by the incredibly poor design of the battery cover. Really, what is the proper way to get the thing off without breaking it? I’m fighting the urge to return it.
Any word on a new firmware?
Nippero said:
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
Click to expand...
Click to collapse
I've noticed this too... My phone will be on full charge, i connect it to my PC to install a software, then i check one bar's gone... it drains more than it charges...
my x1 did this today. my buddy has a verizon htc phone and let me use hus htc wall charger and it did the trick...
my x1 is a x1i so i dont know if the US. plugs or what dont agree with the phone. but out of 6 cables and chargers only 2 will charge the phone from a dead battery the other 4 would only charge after it was on.
so my best solution for you all is to find yourself a htc wall charger and let it charger for 20 mins before trying to turn it on.
and of course theres htc involvment on the x1. look in the windows folder. all drivers are HTCxxx.dll the comm manager is htc. theres a forum here the htc developers site. this isnt a site for samsungs and other makers. this is a site for htc devices. if it wasnt a htc device it wouldnt be here.
My experience
I had a similar experience while on a trip to Korea. I didn't foresee that a 200mA difference in the current output of a wall socket charger will cause me so much pain.
I had always been able to charge the X1 with my Jabra headset's wall socket charger, hence I brought it on my trip. Not being mindful of the ratings, it can only supply 500mA, which is different from the X1's charger, 700mA. I was using it happily on a bus, happily keeping it alive with a solar USB charger (till it ran out of juice too). A while later, playing with the GPS I noticed my battery power dropped to 20% (2 bar) so I pressed the power button to conserve energy.
Unknowingly, the battery kept draining and the next time I wanted to turn it on I couldn't. The top 2 LEDs gave me 3 red blinks. I thought, "ok, so I just go back to the hotel to charge it with my Jabra charger."
When I tried that, I noticed that the power button gave a constant red LED and the battery did not charge. Taking out the battery and putting it back, I noticed the power LED went off (which indicates it was going to charge) but came back out again. It never charged.
Back home, after using the supplied SE charger, the power LED went off and never came back. I tried to turn on the X1 after 15mins and it powered up, showing the usual charging LED cycles.
Lesson Learnt. Always use original accessories.
Same problem here....
I knew about problem charging totally dead battery with wall plug-in (from previous HTC). Totally dead battery was not possible to charge via USB (from PC). But I have bought xperia via ebay and didn't know the wall charger is not original SE charger... Hope to work with previous HTC charger
Tx for coming to the idea
Just happened to me :S
I had used it all day and Wifi was turned on so obviously battery was almost dead. To save battery I turned off the Xperia.
When I tried to turn it on again it wouldnt and so I connected it to the pc.
That didnt work out so I connected it to the standard charger but that also didnt work. Right now my Xperia X1 is lying unplugged on the table because someone said you should leave it unplugged for a couple of minutes.
Hopefully it will work, I only have had it for 3 days :´(
Also hope this doesnt happen everytime your battery is drained because that would be annoying as hell.
--Edit--
Ok so what I did was I removed the battery and plugged it back in. This worked and I managed to turn it on and right now its charging.
Though when I try to go to sleep mode it turns the display on again after about 3 seconds and does what I am guessing is a low battery beep (Sorry windowsmobile noob here) but then stops instantly, which is pretty stange.
ok anyone know a way to increase the power wattage from your pc to the usb device? (sounds dangerous i know), but there must be someone who has had a similar prob and was able to fix with a bit of tweaking....ill google and come back with any results
okay...i had similar problem today morning..it wudnt start.
so i left it charging for ten minutes...and now it has turned on finally.
i think the battery goes completely dead.

[Q] Galaxy note not charging

Hi,
First off, I have a non rooted, stock Galaxy note. It's not modded in any way.
The problem started occurring yesterday, all was just fine before. Since then, it won't charge no matter what USB cable or charger I use.
1) Phone on
- I plug the charger to the phone : nothing. The phone doesn't register being connected to the OEM wall-charger.
- I connect the phone using the OEM USB cable to my computer (tryed 3 different computers) : Nothing.
I also tried another charger and several USB cables : no luck.
2) Phone off
- I plug the charger / I connect my phone to a computer using USB cable : the phone boot up and doesn't charge the battery.
Any thought ?
Thx in advance.
Try using some compressed air to clean out the usb port on the Galaxy Note. I had a similar issue with an iPhone once and there ended up being a piece of lint stuck on 1 of the contacts which made it unable to charge. Could be the case with your phone. Other than that contact Samsung and see what they can do for you.
Thx for the advice.
I'll try that out and call over Samsung.
Try factory reset if that could help..
Sent from my GT-N7000 using XDA App
Update:
I tried a micro USB Host Cable (OTG Cable) and it's working fine : recognized and plugged in USB stick is working fine.
Also, I tried a factory reset after backuping my data. All went fine but sadly the problem is still there : no charging.
More update:
After two days, It started working again as if it never happened.
Still wondering what might have caused it
Might be the dust that settled on the battery pins and the contacts on your phone.. happens some times .. glad its back to work.. poor thing..
Amande said:
More update:
After two days, It started working again as if it never happened.
Still wondering what might have caused it
Click to expand...
Click to collapse
Happened to me too! It wouldn't charge until I turned off the phone. It worked after I cleaned the phone and usb cable's metal parts--sorry no correct jargon for this--with rubbing alcohol. Make sure there's no lint left from the cleaning.
Yup, had this. On charge with stock charger in the mains. Battery dropping fast, back (top) getting warm. I turned the screen off, left it for 5 mins. Looked again, it was 2% less!
Reboot fixed it.
There did not seem to be any rogue program using the CPU, but I now have a meter and a better logger to examine this if it occurs again. I assume the system got into a loop somewhere, although the phone was normally responsive.
holgalee said:
Happened to me too! It wouldn't charge until I turned off the phone. It worked after I cleaned the phone and usb cable's metal parts--sorry no correct jargon for this--with rubbing alcohol. Make sure there's no lint left from the cleaning.
Click to expand...
Click to collapse
Happening to my phone as well right now. I was worried that the battery is dying so I got a spare online. But it doesn't make sense that its charging and know that it is on one state and not the other.
I panicked so I replaced Rocket Rom with Cassie's. It's still doing this.
Have you guys checked if there is a weird smell from your battery? I thought that was something to look at but dont all batteries smell like that?
galaxy note is experiencing the same hardware problems as galaxy s2 phones. I am very pissed off at samsung. I bought a new galaxy note in dominican republic and after one month of delicate use the phone developed charging problems. Drive mode would start automatically or the phone would shut off all by itself and a battery removal reset would turn the phone on again. then finally, the phone would stay in charging mode even after the usb charge cable is removed. the phone would discharge quickly and then would not turn on. I finally gave the phone to repair dept at claro phone company. they would not fix it and are just showing me a middle finger. Now I guess, I would have to learn to change the charging port myself. After seeing galaxy s2 videos, I see many ribbon contacts would get corroded and need to be cleaned frequently. Many phones were just less than 2 months old and had so much corrosion on the contacts. this is bad design and I think the high current draw for a dual core phone of that huge screen size is causing all kinds of electrical corrosion on the contacts inside the phone. this sucks majorly as I loved the phone when I had it working fine. Now I think I have bought a problem with my saved cash. I will try to repair my own phone soon as I get it back from the repair dept.
My Galaxy Note is doing a similar thing. Not all the same symptoms, but a few similarities.
The other night, when the charger was plugged in the phone kept changing it's mind whether it was plugged in or not - probably every few seconds I was getting the chime it makes when you plug the phone in. I eventually managed to charge the phone by turning it off, removing the battery, replacing it, plugging the charger in, waiting for it to start charging, then turning it on.
Today my phone was trying to tell me it was charging when it wasn't even plugged in to anything!
As with the above post, my phone has been getting hot occasionally and the drive mode has started by itself a few times.
I've used three chargers and four cables.
I'll be taking it along to where I bought it from later on today.
Battery not charging
G Note Battery is not charging .. same problem as of 1st post.
Changed usb cables, chargers, thru PC, laptop, direct wall, cleaning etc
Every thing fails. one month old set ?
OMG, glad to know I'm not the only one. Bought a Galaxy Note from a brazilian network provider (VIVO) and after 1 week of usage I'm experiencing the same problems as you guys.
My phone will only charge when it is powered off and USB connection does not work anymore (even in download mode). Before the problem onset, I noticed some MTP connection and SD Card rescanning without connecting to the PC.
Did a factory reset and got no results. Downloaded Odin Mobile and flashed stock rom and the problem persists.
Has anyone found a fix or the cause for this?
Thanks!
Missing my old Galaxy S...
Strange! After a full night charge, now I can unplug and plug the battery and continue charging from where I stop without turning it off.
I can now get beeps when connecting to PC. It show MTP-Inicialization in the Note screen but I have no access to to Note partitions in Windoes Explorer.
Update: One more strange thing just happened now.
Went to college and left it charging. When I came back at night, tried to connect the Note to the PC and everything is working ok now.
What?!?! Now I'm confused. How can I send it to warranty now? I think I'll have to wait a couple more days.
issue as well
That is my 3rd galaxy note, first one screen cracked, second dont ask me why it was not modified at all but it was so sluggish and froxze all the time, my 3rd one it is rooted device and i have similar issue...I am thinking is it because i was charging it from my wife's htc one phone? I thought they would have the same pins...anyway it is doomed, i tried so many chargers and problem not solved
ok i can comfirm to everyone that i have fixed the problem by buying contact cleaner spray and sprayed inside the usb and beautiful all back to normal!
Nooo..
Have a charging problem as well :/ It detects the charging cable and shows the battery icon with the circle about to charge. But it just turns off before it starts charging, turns on shows the icon again, turns off, turns on, shows the battery icon and so on. I have tried with two different chargers. For me i looks like the voltage is too low? Maybe the battery needs a jumpstart? I'll just leave it in the charger and see what happens. Suggestions welcome
Edit: It's just two weeks old, damn it. Last night I used it untill the battery was empty. That is why I think the voltage is so low it doesnt accept charge.
Edit2: Fixed! Puh! I was right. Battery needed a higher mah to start the charging. Leaving the post as it is for future reference.
same problem here, however it charges from my laptop... how strange?

[Q] Charging problem

Hi,
I have a new and flawless Note, the USB connector is OK.
At night I connect the Note to the charger and I put some music on to fall asleep. Playback is configured to just play one album once.
Normally I put the phone in Flight Mode, in order to sleep without unnecessary radiation next to me.
On some few occations (it happend to me for like 5 times now), in the morning, the phone is not charged at all! But I am 100% sure that the battery status icon on the top bar signaled the charging mode.
This morning it happend again and I noticed that I left the Flight Mode off (because my wife is away and I want to stay in contact if needed).
Also, I noticed that I have been using a ZTE charger specked with 750mA, while the original Samsung Galaxy Note charger is rated 1000mA.
Can it be, that I was using the ZTE charger on its limit and that having apps running, or maintaining flight mode off, was enough to actually not being able to deliver that extra juice to charge the battery?
The other reason could perhaps be a software problem, like some app draining the battery as much as the charger is able to charge, so in the end the battery stays more or less the same.
I am positive that the USB port is not broken. I.E. I tested by unplugging and plugging the charger from the wall socket instead from the phone and all is recognized OK. Also, no issues when connecting to the PC.
What is odd: on previous occations I think I remember that I just plugged the phone back and it charged.
I swapped the chargers, but still I have this odd impression, fearing that the device might have an issue.
Anyone had similar problems?
Cheers,
vma
Yes, looks like a weak USB charge problem. You get similar behaviour if you try to charge the device from a PC - sometimes I have mine plugged in to my PC at work all day and it barely charges. Get home, put the official charger from Samsung in from a walk socket and it charges in an hour or two max.
Sent from my GT-N7000 using Tapatalk

note 5 - USB not recognised and it never fast charge

Hello I have a note 5 - SM-N920C on stock M 6.0.1
about two months the phone stop fast charging and doesn't get recognised by the pc
the thing I tried :-
* try different USB cables ( 2 came with the phone - 2 new once )
* factory rest ( twice with wpie chashe )
* change the charger
I wanted to test other stock Roms but I can't get it recognised by odin .
and I have 2 note 5 all the cables work fine on the other one .
​
I seem to have same issue here.
I have the Note 5 from tmo(SM-N920T)
Baseband - N920TUVU2DPD1
Stock - 6.0.1
You have the exact same issues i've had. I also had issues where when i would have the phone plugged in ( to the wall adapter ) and rebooted it, it would think its a media device like a computer where it could share files and stuff... Also take like 5 hours to charge from 20%
Here I'll make this fix SUPER EASY..
1. Download Package Disabler PRO - I dont think it has to be the pro version but i bought it a long time ago
2. Search for 'power'
3. Disable 'com.sec.app.TransmitPowerService''
4. Reboot
I would add screenshots but as i dont have 10 posts im unable to post screenshots or links to the app in the playstore.
The wife's phone started this Saturday after updating. Also, hers beeps and has the charging blue wave as if she plugged the cable in. While actually charging, it disconnects and starts charging constantly.
The beep and blue wave is normal. The charging and no charging sounds like a faulty cord that's not making good connection
The beep and blue wave happens when she is not plugged in. Phone just sitting there not being charged or touched. We thought at first it was a bad cable, but we've tried several. Even does it on the wireless pad. Therefore I'm not sure it's the port. I think it's software related.
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Sir3lit said:
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Click to expand...
Click to collapse
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
I disabled that apk abd it detects all my fast chargers as fast ones. Where it didn't. If i re-enable it it stops workin
might be hardware issue, Try Wireless charger and see if it charges fast. if it charges good with wireless charger then you have to change you CHARGING PORT.
djxtreme504 said:
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
Click to expand...
Click to collapse
Had the same exact issue on a refurbished unit . Old note didn't do it, but had to exchange it due to adhesive glue coming up in upper left corner. I did multiple resets and finally went with the option of fresh install as not to import back my apps. It hasn't replicated our issue in the last few hours. I am hoping that takes care of it.
Did you by chance get a random gear VR screen prompting you to download the app and what not? I did and read others had the same issue and only way to get this to stop is to download it and then create an account, reboot and viola it solved it.
Stuff is crazy, love the phone but have had more issues with it over even El cheapo phones....
Sent from my SM-N920V using Tapatalk
I got similar problem... now after 10 days I just can not go with this.
my youtube problem.
https://youtu.be/payi2IuJhdI
My NOTE 5 is thinking that is charging all the time. It drives me crazy.
With the USB cable it charges 1 time out of 20 and on a random day. I had to charge it via wireless. It wakes up all the time and can not use UBS.
Strange part is, that I can use my USB micro stick with my root and custom ROM. But that is it. No ODIN, no tranfer files.......
Did everything except change the USB port (it is on it's way). ( that will be my last resort)
ANY THOUGHTS.
I have a feeling that water damage was somewhere in there. (been driving with my bike on a rainy day and it looks like it got a little wet in my upper front pocket.
mine recognises fast charge very randomly. before it happened rarely but now it never shows fast charging with the original cable. the only thing that helped me was ordering a third party cable and using the original ac plug. let me know if that helps to any of you guys!
Ugh. N920a mine started this in March after having it maybe 3months. I called att and told them to send me a new one the other day. Unit arrived this morning. My opinion is its a bad USB port. This imho is the weakest link in Samsung devices-- this POS antiquated USB crap.
The thing would cycle CHARGING -- DISCONNECT, over and over. Wiggling the cord would affect the condition. Fast charge happened 1 out of 20 attempts.
I'll let you know how long the new unit lasts-- my most recent purchase is a wireless charger because, as stated this ***t is bound to happen again.
Unbelievable. My phone was totally fu**d. Than I sad I will fix it my self, so I bought the USB board and waited to get it. In the mean time I used it as normally, just wireless charging and that's it.
But after two weeks, the phone was getting a little better, not fixed, but due to custom ROM and a few tweaks, it did not turn on itself all the time.
But after I played quite a few games, (hitman) the phone did heat up all the time, and that my friends FIXed my problem. NOW the phone works as before the moister get to it.
I have my NOTE 5 back, yee.
SO when you have moister problem - play games.
Hey guys,
I had this exact problem - no more fast charging, no USB OTG or recognized by computer after
upgrade to Marshmallow. Tried multiple cords, different computers (Mac, and Windows), etc.
I sent it in for repair to Samsung and they 'fixed' it and are in the process of shipping it back
I put 'fix' in quotes because the repair tracking says it was solved, but I haven't received it back yet to
test. It should be coming in tomorrow.
Quick charge and USB issues have been fixed! IF you're still under warranty, I'd highly recommend sending it in.

Not charging

I got this phone 2 months ago brand new from ebay.
It had mostly working fine until today.
Battery was around 25%, so I plugged it in for charging. The charging connection kept disconnecting and reconnecting every second. I thought it could be a loose cable, but I checked everything. Eventually it connected, but the phone wasn't charging. I opened the settings and checked under battery, it said something like "connected, but not charging". I tried changing the charger, used 2 different charges but same result.
At this point it was clear the phone wasn't charging no matter what. I checked the USB port for dust, etc and also reset the phone. I also noticed the phone become very very laggy, not registering touch etc. Restarting the phone temporarily fixed lag and touch issues, but the problems came back quickly.
I also connected it to PC, but nothing happened.
Finally the battery has drained, and the phone has been plugged in for a few hours now, but still no charge. It's dead.
What could be the issue? Any suggestions? Seems like a hardware failure?
It's a 2 month old phone and I could be out $300+.
First time I bought a Xiaomi phone, this is a very scary and disappointing experience. I didn't drop the phone, no damage. As I said the phone was 100% fine before.
i just experiencing this issue exactly a week ago, at that point my battery were 7% down to 5% while trying "the fail" and when i plug the charge it says "plugged in, can't charge right now" but after 3 hours or so charging in while the phone was on, it bounce back to 7% and still displaying that message.
after trying to charge while the phone was off for more than 12 hours with no results, i gave up and place silica gel around the charging port for approx. 3 hours or so. and then i do this step.
i don't know what the pin point of the causing factor is and i don't know what step is unnecessary but this is what i do. i place silica gel around the port incase the port detecting moisture and preventing charge from happening, after 3 hour i try charging again using 18w quick charge brick while the phone is fastboot and turning it on. just like that the battery was charging.
after my battery were full i update the software to pie incase this is because of the software update (just like pixel 2 did), give this tutorial video a try*https://youtu.be/F9XNIbpC1yA some ppl able to do it in the first try, some 3x, some 6x, me? i finally achieve that on my 11x. just give it a shot and patience, no need root, ubl, etc etc
the fail. i tried using my friend charger (we have same phone) didn't work. tried using computer usb didn't work. tried using that quick charger brick without that silica gel part, didn't work. tried charging when the phone is off (i waited more than 12+hours) still didn't work.
based on that my conclusion were either there is moisture in the port and the sensor detect it and prevent the battery from charging up or the V9.6.17.0.ODIMIFE november update causing this problem.
again, this is what i do
-place/cover the charging port with silica gel
-wait approx. 3hour or more
-put the phone in fastboot mode
-charge the phone with 18w fast charger while in fastboot mode
-try to turn on the phone
the only post about this issue other than this was some guy in moto x4 thread on reddit, i don't know why there is so little info about this issue.
-----
Seems like a hardware failure? idk, i'm still able to transfer data and listen to music through the dongle while this problem happening, so i assume it was software thing
It's a 2 month old phone and I could be out $300+.
First time I bought a Xiaomi phone, this is a very scary and disappointing experience. I didn't drop the phone, no damage. As I said the phone was 100% fine before.
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Click to collapse
same...
please post an update so there's more information available regarding this problem and good luck
dimasaqiel said:
i just experiencing this issue exactly a week ago, at that point my battery were 7% down to 5% while trying "the fail" and when i plug the charge it says "plugged in, can't charge right now" but after 3 hours or so charging in while the phone was on, it bounce back to 7% and still displaying that message.
after trying to charge while the phone was off for more than 12 hours with no results, i gave up and place silica gel around the charging port for approx. 3 hours or so. and then i do this step.
i don't know what the pin point of the causing factor is and i don't know what step is unnecessary but this is what i do. i place silica gel around the port incase the port detecting moisture and preventing charge from happening, after 3 hour i try charging again using 18w quick charge brick while the phone is fastboot and turning it on. just like that the battery was charging.
after my battery were full i update the software to pie incase this is because of the software update (just like pixel 2 did), give this tutorial video a try*https://youtu.be/F9XNIbpC1yA some ppl able to do it in the first try, some 3x, some 6x, me? i finally achieve that on my 11x. just give it a shot and patience, no need root, ubl, etc etc
the fail. i tried using my friend charger (we have same phone) didn't work. tried using computer usb didn't work. tried using that quick charger brick without that silica gel part, didn't work. tried charging when the phone is off (i waited more than 12+hours) still didn't work.
based on that my conclusion were either there is moisture in the port and the sensor detect it and prevent the battery from charging up or the V9.6.17.0.ODIMIFE november update causing this problem.
again, this is what i do
-place/cover the charging port with silica gel
-wait approx. 3hour or more
-put the phone in fastboot mode
-charge the phone with 18w fast charger while in fastboot mode
-try to turn on the phone
the only post about this issue other than this was some guy in moto x4 thread on reddit, i don't know why there is so little info about this issue.
-----
Seems like a hardware failure? idk, i'm still able to transfer data and listen to music through the dongle while this problem happening, so i assume it was software thing
same...
please post an update so there's more information available regarding this problem and good luck
Click to expand...
Click to collapse
Thanks for the response. I don't have silica gel but I placed the phone in rice for a few hours and then tried charging, it still won't work.
I can't get into fastboot either because the battery has drained completely by now.
Might have to take it to a mobile repair shop?
Might have to take it to a mobile repair shop?
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Click to collapse
seems like that's the best idea and the only option left, goodluck
dimasaqiel said:
seems like that's the best idea and the only option left, goodluck
Click to expand...
Click to collapse
can you post the link to the reddit thread where you found information about a similar issue with the Moto x4?
thanks.
can you post the link to the reddit thread where you found information about a similar issue with the Moto x4?
thanks.
Click to expand...
Click to collapse
here, https://www.reddit.com/r/MotoX4/comments/8xpm5s/plugged_in_cant_charge_right_now/
spoiler alert, that guy got his replacement phone while we (i assume you too) didn't even have access to official xiaomi service center ?
oh god, i just had it again, second time 10days later after the first one, on the latest pie update.
i'm legit scared ?, pray for my phones ?
but thanks god, the "plug in the charger while the phone on fastboot mode and turning it on"
still works, just like last time. even without the 18w fast charger.
I have the same problem. Battery drain could be the fingerpint sensor issue. The thing is the battery got really depleted and now, it seems the charger program/circuitry is consuming more power than it can charge. I tried several chargers, several usb-c cables, but nothing. Some hours ago the notification light blinked for some seconds and then it appeared as if it was indeed charging, it even showed the charging battery image ( the one without %, the one that appears when you have a really low battery charge ). But it has been hours trying and it doesn't do that anymore and there seems to be no way of making it charge and boot.
This is an appalling situation.
Similar problem, I purchase a Xiaomi Mi A2 by ebay, and passing 30 days (warranty expired) phone dead and never came to turn on, just flashing a white led, but nothing else, somebody has experimenting this problem and steps to revive the phone:crying:
same ****, guys.
I've tried several cables, couple of hard resets and etc. But now I have a pretty brick
I don't know if related but I had similar behavior after I dropped my a2 in the WC, after drying and figuring what prevented it to power on I discovered the USB plug at it's logic board internal connector as the parts preventing it to turn on, some cleaning an drying and my phone comeback.
Then today I observed it didn't charge, and the body warmed, It showed 50% charge, I rebooted and then it didn't turn on again, since I was doing some workout I figured the usb again got wet, I opened cleaned , dried assembly again and then it turned on w/o issue, but then the battery was showing 90% charge not 50% as before rebooting.
Maybe this your situation guys, it you think your phone somehow got wet, and you have no way to claim warranty (or too far from service center) try cleaning and drying the internal USB port connections. (Doit at your own risk).
Sent from my Xiaomi Mi A2 using XDA Labs
My beloved Moto Z died in the same manner. I dropped it to the WC and finally died a few hours later. I'm happy now wirh my A2 but i miss the AMOLED screen [emoji24]
AcostaJA said:
I don't know if related but I had similar behavior after I dropped my a2 in the WC, after drying and figuring what prevented it to power on I discovered the USB plug at it's logic board internal connector as the parts preventing it to turn on, some cleaning an drying and my phone comeback.
Then today I observed it didn't charge, and the body warmed, It showed 50% charge, I rebooted and then it didn't turn on again, since I was doing some workout I figured the usb again got wet, I opened cleaned , dried assembly again and then it turned on w/o issue, but then the battery was showing 90% charge not 50% as before rebooting.
Maybe this your situation guys, it you think your phone somehow got wet, and you have no way to claim warranty (or too far from service center) try cleaning and drying the internal USB port connections. (Doit at your own risk).
Sent from my Xiaomi Mi A2 using XDA Labs
Click to expand...
Click to collapse
Sent from my Mi A2 using Tapatalk
I just had the same issue. The phone just randomly cant charge anymore and when I plugged it the battery charge indicator just keep going on and off but without charging. I tried to reset the phone in factory mode but no result, I tried with differents cables but no result. When the phone was plugged it was very very laggy but as soon as I unplugged it everything was coming back to normal.
Now I have run out of battery and my hopes to get my phone back to life are pretty low considering what I read on this topic. If anyone has a solution please tell us!
I would add that I always took care of my Xiaomi Mi A2 (no fall, no water spilled on it, no overheating) and everything was going well until a few hours ago. I didn't installed any new app since like a week ago (from the PlayStore) and I updated to 8.1 maybe a month ago. I thought waiting so long for Android Pie was annoying but this is way worse. If the situation doesn't evolve I will never buy a Xiaomi phone again. Very disappointed
Mi A2 stopped charging
After 2 month of use and Android pie update this stupid device refuses charging. I'm so very disappointed. I can't believe i fell to this Chinese trap. This is the last time I'm purchasing a Xiaomi phone! "Android One phone".... Yeah right!
Gabizone said:
After 2 month of use and Android pie update this stupid device refuses charging. I'm so very disappointed. I can't believe i fell to this Chinese trap. This is the last time I'm purchasing a Xiaomi phone! "Android One phone".... Yeah right!
Click to expand...
Click to collapse
In my case, after 4 months of use, just after Android pie update, I have stumbled on my MI A2 lite showing problems with USB connection and charging. The phone is not able to stablish a stable connection to the charger or the computer, it just keeps connecting and reconecting, begin charging and stopping charging.... If I leave the phone charging all night, it seems to finally fully charge. I can't figure how this problem may be related to Android Pie update, so I think it is just coincidence, and the usb connector is faulty, though I don't know the cause.... I think I will try to have it replaced
so did you fix the problem OP? i just started expiriencing what i think is the same problem.
ledman3 said:
so did you fix the problem OP? i just started expiriencing what i think is the same problem.
Click to expand...
Click to collapse
if you go to the battery setting and it's says "plugged in, can't charge right now" then you should try plug in the charger while the phone on fastboot mode and turning it on
(read my previous comment) i experience this issue 2times and it's been running smoothly ever after
dimasaqiel said:
i just experiencing this issue exactly a week ago, at that point my battery were 7% down to 5% while trying "the fail" and when i plug the charge it says "plugged in, can't charge right now" but after 3 hours or so charging in while the phone was on, it bounce back to 7% and still displaying that message.
after trying to charge while the phone was off for more than 12 hours with no results, i gave up and place silica gel around the charging port for approx. 3 hours or so. and then i do this step.
i don't know what the pin point of the causing factor is and i don't know what step is unnecessary but this is what i do. i place silica gel around the port incase the port detecting moisture and preventing charge from happening, after 3 hour i try charging again using 18w quick charge brick while the phone is fastboot and turning it on. just like that the battery was charging.
after my battery were full i update the software to pie incase this is because of the software update (just like pixel 2 did), give this tutorial video a try*https://youtu.be/F9XNIbpC1yA some ppl able to do it in the first try, some 3x, some 6x, me? i finally achieve that on my 11x. just give it a shot and patience, no need root, ubl, etc etc
the fail. i tried using my friend charger (we have same phone) didn't work. tried using computer usb didn't work. tried using that quick charger brick without that silica gel part, didn't work. tried charging when the phone is off (i waited more than 12+hours) still didn't work.
based on that my conclusion were either there is moisture in the port and the sensor detect it and prevent the battery from charging up or the V9.6.17.0.ODIMIFE november update causing this problem.
again, this is what i do
-place/cover the charging port with silica gel
-wait approx. 3hour or more
-put the phone in fastboot mode
-charge the phone with 18w fast charger while in fastboot mode
-try to turn on the phone
the only post about this issue other than this was some guy in moto x4 thread on reddit, i don't know why there is so little info about this issue.
-----
Seems like a hardware failure? idk, i'm still able to transfer data and listen to music through the dongle while this problem happening, so i assume it was software thing
same...
please post an update so there's more information available regarding this problem and good luck
Click to expand...
Click to collapse
Hello,
I have something similar, I'm in Switzerland and running the Pie Rom from Nederland. I don't think it's link to Pie, maybe from a security patch because it didn't come at the same time for me, but this is what I got:
-When I plug my phone to a fast charger, I get "charging for a few second, then not charging"
-If I plug my fast charger and reboot the phone, the phone will charge (I need to double check but I guess slowly)
-I have a Audio-Adapter (USB-C, 3.5mm, USB Type C), so if plug the charger to this Adapter, and them plug the phone, the phone is charging fine (slowly).
So to me it looks like an issue with the fast charging...
Max
ledman3 said:
so did you fix the problem OP? i just started expiriencing what i think is the same problem.
Click to expand...
Click to collapse
No I was not able to fix it. I am talking with my credit card coverage and see what they can do.
I got a different phone in the meantime.
I also got rid of all my other Xiaomi products, never going to give this company a cent in the future. They are cheap for a reason !! Limited support and shady parts used in their devices. They can't be using quality internal components with such cheap prices.
Their mibox also randomly die.
Quantity over quality seems to be their mantra
Guys, it happened to me too,
I've flashed from android one Pie rom, to pixel experience.
Pixel Experience is great rom, was working brilliant for couple of days.
Then it stopped to charge. Now phone has discharged to 0% and I can't do anything.
My assumption is that getting new battery in exchange might help me fix the issue.
I've read that once you move to Pixel Experience Pie version form Android One 9.0 you need to flash kernel to. I did not do that.
Now waiting for the battery to arrive and will see what I can do with it.

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