Sprint Note 5 - Got the MSL code from Sprint CS (2 conversations)... Rooted phone from a thread on the forums...
You would think it I was pulling teeth out with how hard it was to get that dang MSL code from those tech guys... but I finally got it.
What can I do with the MSL code now that I have it..?
Why are there a lot of threads saying that I can SIM unlock my N5 with the code..? How is that done..?
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If you came here for how I got the MSL code... what did I tell Sprint CS tech guys... well, I'll tell you...
I called Sprint tech support and I told the guy on the other end that my mother was having trouble with the GPS staying locked onto her destination... Then I told him that no matter what we tried, the GPS would always change destination about a quarter ways into the trip...
He asked me a few questions... blah blah blah... I then told him that I tried downloading a few different GPS apps on my mothers phone to see if maybe it was the app that was messed up... and of course I told him these "other gps apps" were doing the same thing...
** The apps I said I "installed" were: Telenav, Waze, Scout, Google Maps **
I then said that I have updated every app on the phone... I even went so far as to go into the "Location" settings on the phone and toggle through them... he then asked me to download another GPS app to which I waited a minute and came back to him with... I don't want to try "another" gps app... I talked to another tech support guy the other day and we spent an hour trying to figure this out and then he told me... let's just reset the entire GPS programming on the device, go to your dialpad and dial this in: ##4772579# and it will ask you for a code, enter this code in: tell him you don't remember the code cause you didn't write it down... say the tech guy said it was some sort of "Master Sensor Locator" code (MSL - see the trick there?)...
Tell him that the guy was going to give you more codes to try, but you had to leave to go to work so you had to get off the phone and call back today and talk to someone else who could give you more codes to try...
Now, it seems simple, but you have to "sound" convincing and just take your time and at the end just tell the tech guy... come on, the other tech guy was helping me good the other day and was just trying to give me a few "Master Sensor Locator" codes to reset the GPS sensor or something in the phone, I don't see why you can't do this for me right now so we don't waste more time trying things that won't work, and so I don't have to drive all the way to a Sprint store in hopes of exchanging my device for another one, I really don't have the time or gas to be that, just help me with some "Master Sensor Locator" codes while we are on the phone taking care of this issue right now...
** I know it's called "Master Subsidy Lock" code... I was playing dumb like I had no clue what it was really called **
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Back to my main questions...
What can I do with the MSL code now that I have it..?
Why are there a lot of threads saying that I can SIM unlock my N5 with the code..? How is that done..?
Related
I just bought a used 3 month old AT&T Tilt for $300 and I have tried to unlock it with no luck. Can somebody please tell me what I am doing wrong.
This is what I got:
AT&T Tilt with Win 6.1, No other changes made to the phone that I'm aware of.
I downloaded "Kaiser-Simunlocker" from this site and followed the directions to the "T".
It all goes just as the instructions say until it is supposed to display the unlock code on my computer. The Window that is supposed to show me the unlock code won't stay open. It opens and instantly disappears... It doesn't stay open even a second so I can't read it.....
I'm not sure what is wrong or what I am doing wrong so I'm hoping (Praying) somebody here can walk me through this.
I would greatly appreciate any assistance somebody can offer.....
Thank you!
Jess
The best thing you can do is call AT&T at this number..... (888) 892-9760 Tell them that you bought it used & you'd like the Subsidy Unlock Code for the phone. They're gonna ask you for the IMEI #. Dial *#06# before you call them & write that number down. That'll get you a really good start.
Vampire2800 said:
The best thing you can do is call AT&T at this number..... (888) 892-9760 Tell them that you bought it used & you'd like the Subsidy Unlock Code for the phone. They're gonna ask you for the IMEI #. Dial *#06# before you call them & write that number down. That'll get you a really good start.
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Click to collapse
I appreciate the reply however I already tried to get the code from AT&T....
They wouldn't give it to me. I had a hell of a time just getting to talk to somebody because I don't have an AT&T account.
I never could get mine to work because im on vista but you need to open a comand promt, it should be in Start/Program/accessorys if im not mistaking, i am assuming your on step 2 I would try typing something like "C:\Users\Joshua\Desktop\kaiser-simunlocker\step2\kaiser-simunlocker.exe" yours wont be quite like that since your probly using Windows XP but you get the idea
I just got it unlocked..... I found a newer unlocker on here and it did the trick...thanks guys!
I rang up trying to get a second hand handset (Sony k800i) SIM unlocked, cos i dont have a cable for it.
they said i would need to know the number of the sim that activated the phone to determine whether it had $80 of recharge or 6months use (which it has had both, but not on the original sim).
This is fine except i have no idea who was original activator. it is essentially now unfindoutable.
after explaining this to the girl (whom i assume was not in a call centre on this continent) 5 times, she repeated that i had to find it several more times, to which point i just hung up, because she was not willing to accomodate that i could not do it.
does anyone have a work around for this? (aside from spending money on a cable or on the online unlockers, i.e. get optus to come to the party?)
Cheers,
With my experience (used to be a supervisor in a call center), I handled several accounts (telecommunications, gaming console and some technical account) what they usually do is give you an unlock code if you are the original owner of the phone, but if not they will keep on asking you some information that you "really" don't know just like that girl asking you. For the reason "security purposes", they are thinking like you stole the phone or some what like that. They have the unlock code for that but they just won't give it to you. With samsung phones, it goes like this...if you got a second hand phone from someone and it is locked with..let's say verizon...and you want to use it with AT&T..first you have to call verizon to ask for their permission so you can use their phone with a different network, if you are lucky enough they'll give it to you and they'll advise you to call the manufacturer of the phone so you can have the rest of the unlock code. When you call the manufacturer of the phone, they'll ask you if verizon gave you any unlock codes and if you do have they'll give you the rest. Well, that's how it works with samsung. I am not particular with SE. Here's the thing man, if you think that their customer service is from a call center, never hang up the phone, stay on the line as long as you can, if you stay longer let's say more than an hour and keeps on insisting, that agent will give up on you, one of the reason is that in a call center they have this what they called "AHT..average handling time..etc" of course if differs defending on the account that they are handling so for example that girl is allowed to talk to you and resolved your issue in anyway (as in anyway like brush you off) within 8mins and you stayed longer than 8mins that will ruin her AHT, her score for that day, she will fail her daily AHT, weekly AHT, monthly AHT and so on and she might lose her job. So to make it short since I am explaining it too long already and since you want some other ways to unlock the phone by not paying online unlockers and buying a data cable just to unlock it..just stay on the phone longer, as long as you can, repeat everything but if she still refuses to help you ask for a supervisor/tier 2/level 2 wahtsoever ...she will say "my supervisor will tell you the same thing"..tell her to get lost and still insist for a supervisor/tier 2/level 2 wahtsoever. If you were able to talk to a supervisor then that might resolve that. But if that supervisor is as a**h**e as the agent then you're doom, no way to unlock you SE for free but to buy a data cable or have it unlock online. Whew...in the other hand I am a good supervisor and since I am a good one let me see what I can do to help you out, ok? PM me the SN, IMEI or CDA of that phone and let me see if I can still contact my old folks.
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my friend emailed me this sites, try to check this out but still you need a cable
http://forums.se-nse.net/index.php?showtopic=6118
http://forums.se-nse.net/index.php?showtopic=16338
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well my friend said unlock codes does not work on all phones. some phone needs to be unlock via a software some just codes. k800i needs a software and of course a cable and he said you need a K800i.mbn firware etc...
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try this..maybe...you might find the original activator of that phone...
>*<<*<*
Where < or > are directions on the joystick, and * is the bottom left hand button on the keypad.
Cheers for your indepth response. i knew that it could be done, and i told her, just like you say, she repeated the script.
i had a look in the phone system menu (<*..<*) but not sure where to see how / when it was activated?
the phones IMEI is **
Network simlock is at setting 4, this obviously means locked, but does it mean anything else? is there some sort of code level list?
Optus customer service is crap at best, **** at worst....
Some how they manage to be worse than other fine outfits like dodo
Has anyone had sprint change their phone number? I've been getting constant non-stop phone calls for some asshat named kong who was also apparently a substitute teacher for the local school district here (which calls me 3-4 times a day) and I really really want to change my phone number. The reason I ask is I want to know I'm going to need to unroot my phone and take it in or if I can just request a new phone number and they'll change it without me having to go through all the trouble of unrooting then rerooting and all that fun stuff.
Why would you have to take your phone in to change the number?
Never had a number changed before wasn't really sure what the process was. I kinda didn't think so but wasn't sure. So they can just do that in thier system or whatever and it changes automatically?
Pretty sure you can call support and do it over the phone.
They will have you type some stuff into the phone.
They will proabbly give you your MSL to, you should write it down for future reference.
If I remember correctly from when I moved to Sprint... They gave me a new number and failed to port my old number like I requested.
When I called them up they had me go through the automated activation process again. So if you have a custom ROM then their automated activation thing probably won't work.
However, you can just tell them it didn't work and then they will walk you through the fall back process. They will give you a code in that process. WRITE IT DOWN. That is your MSL and some people have had a hard time getting it.
I think there is a nice easy fully automated way to change numbers through the website but you are going to have to take the long route. You can change your number but it will be a longer manual processes. Make sure to call in a different phone!
Yeah, I had some assclown debt collectors calling me because of the person who had my phone number before I did. Finally I popped up a Sprint live chat window on their website, talked to some lady, and they were able to change my number over the phone. It's free and takes about 15 minutes... but YMMV.
Hi guys, noob here, but not so noob on android OS
I was trying to unlock my verizon droid 3. And when I´d inserted a sim from another carrier, it just says "subsidy lock, call provider".
How can I make the phone ask for the unlock code?
I read somewhere that this message appears when you tried too many codes, but havent tried anything. I read that this problem was solved on other moto phones by leaving the phone idle at subsidy lock screen for 4-5hs and the phone will ask again for unlock code, but thats not the case
Anyone experienced this problem?
call verizon tell them your going our of country on a business trip and you have a european SIM already that you would like to use, but you need to unlock your phone. viola
Im already outside US. Problem is phone dont ask for unlock code.
Alltel or Verizon Wireless do not use any type of subsidy locks on their CDMA phones. Default Code:000000 or 123456 or 654321
that is what i found by looking up the subsidy lock error you described. tell me what happens when you input one of these. im still doing more research for you
Hi, it just says "subsidy locked" and a discard dialog box, there is no box to enter any number
Phone is dual cdma/ gsm 3g, Im trying to unlock the sim part.
I´d read this forum.xda-developers.com/showthread.php?t=1406812 but Im missing the enter code dialog box
the fact that their is no dialog box is weird to me. can you press the menu key? does anything pop up? i googled this but did not find anything. ima check some other sites. do you have an account with verizon?
Yes, phone was working on verizon till the day I leave my city.
The only option when I put a foreign sim card... it´s just the subsidy lock legend and if I hit the discard dialog box, phone goes to android home menu. But obviously with no gsm signal.
I can do everything, flash, root, everything. The only thin I cant do, it´s downgrade, phone was updated to last verizon 2.3.4 OTA when was connected to verizon network, and as other thread says, it´s no downgradeable atm. Im thinking that verizon could have put some newer simlock protection to latest updates...
since subsidy lock is simply by the carrier you can contact verizon and they can tell you what to do. if you dont have anyway to call the usa, you should email them.
Well... more news. Contacted verizon tech service and they teach me how to get to the unlock screen. But for the code I have to wait almost 6 more months.. lmao
Well... more news. Contacted verizon tech service and they teach me how to get to the unlock screen. But for the code I have to wait almost 6 more months.. lmao
At least I can try any code now
sorry you have to wait. i should have said there is a certain wait period for each person [i think 10 months] before their eligible for an unlock code. butttt you can always get one online. glad your initial problem was solved though
Yep, thanks for helping. Maybe Ill try some online code but I think they wont work
If anyone is experiencing the same problem, the only way to get the unlock code input screen is setting to only gsm mode and then turn on/off airplane mode a couple of times and magically unlock dialog box will appear.
there is one that works. ima go find which forum i found it in and post back tonight. probably within the hour. well i cant personally garuntee it works but it had good reviews from xda memebers
That would be nice In case you dont want to post link here, just send me a pm
I have to do some things for the rest of the night and its too much too look up on my phone. If I don't get on again tonight I always check xda whe n I wake up so ill have it first thing tomorrow morning at the latest
Sent from ICS Droid3 using xda premium
Maybe share what you did to get the unlock code dialogue to open. Save others the time of having to call Verizon themselves, since you already did that
Why do you have to wait six months? Was your line on Verizon too new to get an unlock code?
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img & custom build.prop
Yep, first rule on a forum: dont say it works, say how you make it work
Its a couple of post above, set only gsm mode, turn on off airplane mode a couple of times, and unlock dialog will appear.
I'd unlocked other phone some time ago on verizon and for the next one, I have to wait half a year
Anyway Im not coming back to states anytime soon, so I'll have to throw it through a window
Btw fisrt ebay code didnt worked.
My bad, didn't see this whole second page when I was on mobile lol. Second rule on a forum: read all posts! Good luck.
ebay switftunlock freedomobile and unlock_fusion
whichever you choose and they can send you and unlock code. these are based on reviews from this forum
Thanks, I´ll try one of them
hello ALL!
i am an AVID android user, and have been using xda for YEARS, even contributed many things to this site, in way of help, mods, and other things, never built roms but worked closely as a tester with some big developers.
recently while riding my bike home from work, i saw a phone scattered in pieces down the street. i picked up all pieces and put back together when i got home, and surprisingly it turned on with no issue, didn't even need to charge battery.
so now, i cannot access it because it has a pin passcode(ive tried all your "run of the mill ones" Plus after a few guesses and then battery dying, , it is NOW telling me I HAVE to WAIT 2680 MINUTES until next attempt....seriously?!?! 2680 MINUTES?!?! THATS NEARLY TWO DAYS!!!!!!
anyways
i need someones help here, i am TRYING to return this device to it's owner, but without a valid passcode to enter, i cannot get into their contacts and try to call anyone they might know in order to return the device.
so if ANYONE knows of a toolkit, or command line thing i can do/use in order to remove/change this pin lock, i would be very grateful.
i DONT want to wipe the device and end up without ANY info on the owner or even anything that might help me return it.
ANY IDEAS ???
I HAD SEEN MENTION OF WINDOWS PHONE RECOVERY KIT
would THAT be useful in this situation?
or basically am i stuck with resetting the phone and HOPING something is left on sdcard that will have info as to the owner of device???
ashclepdia said:
hello ALL!
i am an AVID android user, and have been using xda for YEARS, even contributed many things to this site, in way of help, mods, and other things, never built roms but worked closely as a tester with some big developers.
recently while riding my bike home from work, i saw a phone scattered in pieces down the street. i picked up all pieces and put back together when i got home, and surprisingly it turned on with no issue, didn't even need to charge battery.
so now, i cannot access it because it has a pin passcode(ive tried all your "run of the mill ones" Plus after a few guesses and then battery dying, , it is NOW telling me I HAVE to WAIT 2680 MINUTES until next attempt....seriously?!?! 2680 MINUTES?!?! THATS NEARLY TWO DAYS!!!!!!
anyways
i need someones help here, i am TRYING to return this device to it's owner, but without a valid passcode to enter, i cannot get into their contacts and try to call anyone they might know in order to return the device.
so if ANYONE knows of a toolkit, or command line thing i can do/use in order to remove/change this pin lock, i would be very grateful.
i DONT want to wipe the device and end up without ANY info on the owner or even anything that might help me return it.
ANY IDEAS ???
I HAD SEEN MENTION OF WINDOWS PHONE RECOVERY KIT
would THAT be useful in this situation?
or basically am i stuck with resetting the phone and HOPING something is left on sdcard that will have info as to the owner of device???
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Click to collapse
You could try to put the SIM in an other phone, he might have contacts stored on his SIM.
Also same thing with the SD Card but doubt there'll be anything helpful in there.
On WP unfortunately there is no way to remove the lock without doing a hard reset which will wipe everything except the SD Card and contacts on the SIM so it's the same as inserting the SD and SIM in an other phone, better not hard reset it so the owner doesn't loose all he has on there.
I like how you use the word "unfortunately" about there being no way to bypass the one crucial security feature of the phone... The lock screen is there for a reason! If you'd tried messing with my phone that way, it would already have wiped itself.
To the OP, leave it powered on and connected to the Internet, and the owner will be able to find it eventually. The "my Windows Phone" (or whatever it's called now) website allows the owner to get the phone's GPS location, and also to display a message (such as "please email me at <this address> if you found my phone!") on the screen. If they never come for it, then... free phone, I guess? I'm not usually a fan of "finders keepers" but there's no excuse for a WP owner not even trying the existing tools to get the phone back, if they want it back at all.
If you really want to go above and beyond the call of duty, I suppose you could check the SIM from the phone and see what carrier it's for, then call the carrier and see if they have any way to get in touch with the phone's owner...
This has likely long been resolved, but here's what I would do.
Take the SIM, put it in another phone. Check "about" to see what the phone number is. Call that number.
If you get an answer, there's your missing phone's owner with a new phone and SIM card. Let them know you found their phone. No answer, leave voicemail.
PepperdotNet said:
This has likely long been resolved, but here's what I would do.
Take the SIM, put it in another phone. Check "about" to see what the phone number is. Call that number.
If you get an answer, there's your missing phone's owner with a new phone and SIM card. Let them know you found their phone. No answer, leave voicemail.
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Click to collapse
Yes you are correct, has been resolved, good tip though thank you, found owner and was told to keep device, they had gotten new one, they don't know how it ended up on side of street, but I ended up giving to someone I had worked with who was in need of an at&t device.
Thank you, and all others, for all assistance.
Ended up that the owner actually knew someone that I was working with at the time, small world huh, funny how it all worked out, was just happy to help everyone out in the end. Was just a funny circle of events that led to the device getting to who has it now.