Microphone not working in call. Please help.. :( - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.

I just flashed RR Marshmallow to see if I get any luck but unfortunately no.. mic still not working in call.
I tried to remember when this problem start to happen.. I guess it was after I install GravityBox in Xposed and start played around with the GB settings.
I have TWRP backup before I install that GB, I tried to restore the backup but still mic not working in call.
Did Xposed can change something very basic (like a 'driver' in windows) that can't be changed back by re-flash or load a TWRP backup?
Because somehow I think that this 'driver' or 'library' for mic in call is bad or gone.
Please.. any suggestion?

This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.

riplayne said:
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
Click to expand...
Click to collapse
I have tried that since I mic is not working.. still problem

tertiary
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.

snugroho3 said:
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
Click to expand...
Click to collapse
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
Since it's a software based issue, flashing a ROM different from stock firmware wouldn't fix it? He said he tried flashing Resurrection Remix.

BHB27 kernel's problem
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip

i was able to solve the issue by plugging in a headset and then unplugging it. sometimes some dirt/junk get stuck in there, and the phone thinks that it is plugged in, thus muting audio out except through the jack.

I have the same problem, you fixed this problem in your phone?
I try RR (Android L, M and N), CRDROID (Android N) and NX (Android M). In all of this ROMs, I have the same problem.

ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
i had the problem where i can make calls in whatsapp without any problem but when i call using my regular cellular network (not using VOLTE), i can hear the other phone ringing but my when they pick up, i cant hear them and they cant hear me. i tried headphones and its the same thing. can hear the phone ringing but once they pick up, no sound what so ever. i just want to confirm that you and i were facing the same situation before i go ahead and perform surgery on my phone. any help will be appreciated.
---------- Post added at 01:23 AM ---------- Previous post was at 01:21 AM ----------
archnine said:
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
Click to expand...
Click to collapse
can you give more details about the problem that you faced?

After nougat update in Moto M mic not working.
I was not ready to do a factory reset. But there is no other option to fix mic issue after nougat update.
So, last night kept back up of all important folder and run factory reset without automatic restore.
Now, everything looks fine to me. Incoming and outgoing calls are working fine.
So, I am suggesting everyone to do a factory reset, this is one and only option to fix mic issue.
Thanks,
Saurav Sinha
email: [email protected]

Related

[Q] Problem with speaker and microphone.

I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
iDroid8 said:
I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
Click to expand...
Click to collapse
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Hnk1 said:
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Click to expand...
Click to collapse
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
iDroid8 said:
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
Click to expand...
Click to collapse
Trust me this is a pure software issue. I had such problems with my device once. Sometimes plugging in and plugging out head phones a few times fixes it as well.
Have you tried going back to stock ?
Xperia z2 Mikrophon dosent work
my phone is Xperia z2 and uch have problems with Microphon.wenn someone calls me , Mikrophon is not working .
I Soundabout app iniataliert but after the single pair hours it does not work .
I have android 5.1.1,6 , existence , attempts cyanogen .
Please help me

Microphone cutting out during Speakerphone calls

Dear all,
As stated in the subject line, I am experiencing issues with the mic while on speaker. So this is happening whenever I used the speakerphone. It will work fine(ie the other side can hear me talk) but after awhile, it will stop working(the other side cannot hear). I will then have to take it off speaker and put it back on. That seems to work. This happens during normal mobile calls and also whatsapp calls. Unfortunately, when trying to record something with Audio Recorder, I haven't hit that issue, and it was recording for more than 4 minutes.
Has anybody else run into this problem? I am running a completely stock Note 5 out of the box, on 5.1.1.
Thanks in advance!
Best,
Ben
runningdeer said:
Dear all,
As stated in the subject line, I am experiencing issues with the mic while on speaker. So this is happening whenever I used the speakerphone. It will work fine(ie the other side can hear me talk) but after awhile, it will stop working(the other side cannot hear). I will then have to take it off speaker and put it back on. That seems to work. This happens during normal mobile calls and also whatsapp calls. Unfortunately, when trying to record something with Audio Recorder, I haven't hit that issue, and it was recording for more than 4 minutes.
Has anybody else run into this problem? I am running a completely stock Note 5 out of the box, on 5.1.1.
Thanks in advance!
Best,
Ben
Click to expand...
Click to collapse
Same issue here, I'm using note 5 duos N9208 64gb. Please somebody help us...I think is some software issue
Edited my other post, putting the information here where it belongs. I found out how to replicate this bug on a SM-N920I with Android 5.1.1 thanks to a rooted ROM, 3.10.95-SkyHigh_TW_v3.9 UpInTheAir #1.
Turning on speaker AFTER a call connects mutes your own microphone, with no subsequent fix by turning on/off speaker during that call.
Turning on speaker BEFORE a call connects (i.e. you have to make the call) does not mute your microphone.
Scribblette said:
Edited my other post, putting the information here where it belongs. I found out how to replicate this bug on a SM-N920I with Android 5.1.1 thanks to a rooted ROM, 3.10.95-SkyHigh_TW_v3.9 UpInTheAir #1.
Turning on speaker AFTER a call connects mutes your own microphone, with no subsequent fix by turning on/off speaker during that call.
Turning on speaker BEFORE a call connects (i.e. you have to make the call) does not mute your microphone.
Click to expand...
Click to collapse
hi
Found your issue interesting and decided to test according to your theory (set out above )
As i use speaker quite a lot when making calls.
Firstly i have a N920 C , not rooted ,stock Rom .Tested calls speaker (numerous times ) with my Note5 and Note 3 .
Repeated , test after call connects and before calls connect etc etc .
.Well i was relieved , that speaker works 100% .No issues.
So its seems to me,
your bug could be limited to certain Roms or software ..? or did you perhaps use Package Disabler to disable some processes and now have a knock on effect ...no ?
hope you can sort issue out .!
Good luck .
Thanks for your reply and thank you for testing it out! I didn't use Package Disabler at all. I'm trying to find out how to go back to Stock ROM, but the baseband version of N920IDVU2AOKC is hard to find and I have, too late, stupidly realized I don't know how I can do it without having the stock ROM to start with.
Edit: Google is my friend. Samsung-firmware website...
Edit 2: Google is NOT my friend. That was a premium cash grabbing page. Link removed.
Edit 3: Google can be my sometimes buddy. http://www.galaxynote5update.com/ga...firmware-australia-and-new-zealand-singapore/
Edit 4: Fine. I'll use Smart Switch since nothing else is not pay locked. :|
Same issue with MM rom...

N910T3 No Microphone Input

Since some time today I lost mic audio. when I click the mic in the google search bar, it doesn't hear anything. If I get reaalllyy up into the mic and say something it picks up words, but the text is completely wrong.
Worst yet my phone calls I can hear them great, but they can't hear me until I yell into the mic up close like I do with the google voice search.
I was on Tek rom, then flashed Pacman, back to Tek, flashed beastmode kernel, the another kernel, back to beastmode, tried every combination I can think of.
I found a thread saying the app "soundabout" that manually redirects audio could be the solution. Something about lollipop having issues transferring after headphone connection. I did use headphones for the first time on this phone today... But that was no help either
Any thoughts? I've only had the phone 2 days I the only step I've not been able to perform is to ODIN flash it with a stock firmware, because I cannot locate one. Does anyone have a lead on a T3 firmware?
To elaborate, I do have audio from mic but I wouldn't even call it 5% there. It's like 3% extremely faint.
Wife says that when I really eat the mic and talking when test calling she can hear clearly... But extremely faint. I duno what to do
wow, so there was something stuck in the second mic hole. I could see one was fine, and the stuff stuck in this mic hole was the same color as those little bands around the body that there's 2 of by the IR port and one by the Headphone port , then mirrored on the bottom. So I didn't think to try clearing that little spot out .
Aaaand now it works, so there, for anyone in the future googling and finding this issue, that did indeed help

Microphone doesn't work

Hey folks,
I had the problem with the stock ROM and now I have the similar problem with jackeagels 5.5.1 (SM-G800F).
My microphone works sometimes and sometimes doesn't. People I want to call can't hear me. Eventually after a few calls they do. This is a state I don't want to stay in so does one has any idea what the problem could be? A while ago I pulled some dust out of the mic hole (with a needle) but that doesn't seem to be the problem here
Mines always been dust in the hole. Get compressed air can and blast it. Very annoying.
Hey Guys!
I have a similar problem but only when I use the internal mic, the problem does not occur when I use my headset.
Sometimes, the people I'm calling say that they can hear me very quietly.
Mostly, they say that they hear a constant noise or sound like a "bom bom bom" which is in the background. I can't hear this sound myself and as I said it does not occur when the headset is plugged in.
Any help is appreciated!
Regards, Jens
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
lfom said:
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
Click to expand...
Click to collapse
Thanks for your reply.
It is a G800F with CyanogenMod 13.
I tested the issue after my initial post with the voice recorder in detail.
So the sound is a kind of buzzing like in the early days of mobile phones when you put your phone near a radio and you get an incoming call.
When I record with the voice recorder, then I hear the buzzing. It is stronger when I say something and quiter when I record silence. Then I also made the same test with my headset, and, unfortunately the buzzing also occured. The intensity was bit lower I think but the sound was there.
Unfortunately, I never tested it with the stock rom. Could this problem be related to a software problem? I'm not sure if I backup my CM and install a stock rom for testing...
Thx!
Yeah, the best way to mak sure it's not software is backup and going back to stock. If it still doesn't work then you have a hardware issue almost certainly...

Microphone failure only during phone calls

Most of my phone calls on this device have been pretty bad.
Most people tell me to turn off handsfree or "Hey! Talk louder!".
I phoned myself on a friend's phone and I herd my voice quite clear and whatsapp audios and recordings work perfectly.
Also when in call plugging in a headset and using the external microphone instantly fixes all problems.
I've made sure I'm not covering any microphone when holding the phone (only one next to charger port right?).
I'm really confused also because I've used 5.1.1 to 7.0 and this problem has persisted indicating it's hardware related.
Try shining a bright light in the hole, look with a magnifying glass. Do you see any junk in there? You ought to be able to see a mesh screen (probably dusty / covered in fuzz). AoN
E-Chan said:
Most of my phone calls on this device have been pretty bad.
Most people tell me to turn off handsfree or "Hey! Talk louder!".
I phoned myself on a friend's phone and I herd my voice quite clear and whatsapp audios and recordings work perfectly.
Also when in call plugging in a headset and using the external microphone instantly fixes all problems.
I've made sure I'm not covering any microphone when holding the phone (only one next to charger port right?).
I'm really confused also because I've used 5.1.1 to 7.0 and this problem has persisted indicating it's hardware related.
Click to expand...
Click to collapse
Put the phone in safe mode and check how the microphone works when you call. If you hear perfectly then it's likely to be a problem in the installed applications that have access to the microphone. Need to understand which application creates a microphone problem?
Did you install the same applications after upgrading to android 7 beta that you installed on android 6.01?
Rather yes, since I also did this, but it turned out that some program interferes with the microphone. I had to reconsider the installed applications and to cancel the permissions to access the microphone.
At me the given problem has disappeared ...
I don't think it's dust in the mcrophone since this happens since day one
I'll give this a shot tomorrow! I don't have many apps but I do have some indispensable that may have interfered with the microphone.
I'll report when I have someone I can try this with. Thanks for the tip!
H2met said:
Put the phone in safe mode and check how the microphone works when you call. If you hear perfectly then it's likely to be a problem in the installed applications that have access to the microphone. Need to understand which application creates a microphone problem?
Did you install the same applications after upgrading to android 7 beta that you installed on android 6.01?
Rather yes, since I also did this, but it turned out that some program interferes with the microphone. I had to reconsider the installed applications and to cancel the permissions to access the microphone.
At me the given problem has disappeared ...
Click to expand...
Click to collapse

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