Xperia z3 Compact All 3 Soft Navigation Keys are not working. - Xperia Z3 Compact Q&A, Help & Troubleshooting

I am using xperia z3 compact since about 1 year. Now i suddenly got a serious issue that atonce my soft navigation keys(Back+Home+Recent Apps Buttons) has stopped working. First there was some trouble upon touching keys but after next day they stopped working at all and were just like dead. I made a factory restore but no use. Then i flashed a fresh copy of new downloaded firmware but problem still persisted.
But strange thing is that if its hardware problem then why these keys are working in "Gloves Mode".
I was on Android version 6.0.1 build: 23.5.a.0.575 at the time of problem occurred. Then i flashed build: 23.5.a.0.570 but no use. Please help.........

I solved this by going to back to kitkat

Same as same problem with you @libra857 . Really it solve the problem going back to kitkat? Thanks a lot @sparkys I'll try to do that. Thanks Thanks Thanks. BTW what firmware do you use?

the same problem suddenly i was Android version 6.0.1 build: 23.5.a.0.575 at never halted i put my phone on charger next morning found the problem i tried factory reset then downgrade to 23.4.A.1.264 but no thing solved it until i activated glove mode it helped me to use my phone but not solve the problem

Sparksys said:
I solved this by going to back to kitkat
Click to expand...
Click to collapse
Really? Then you upgrade or leave it at KK?

I've had the same issue for 2 months now, the nav bar doesn't work and also a small section of the upper screen doesn't as well. Download a screen test app and see for yourself.
If possible, take the issue to Sony Care and see if you can make them fix it. I've haven't had such luck and taking into consideration the rather expensive (around 150 bucks) and possibly pointless attempt at getting it fixed, I'm stuck with a partially ruined screen. I use LMT Launcher to sort the the issue partially.

Hi guys, I have the same problem on my Z3C. I just flashed it back to KitKat and it didn't work at all, in fact now I'm stuck at the first screen unable to chose between the languages because the soft keys screen part doesn't work. So I wouldn't recommend doing that.

had this problem too since 16 months old. to overcome I had activated assistive touch, auto-rotate and downloaded smarttouch (its free from play store). It was a hw prob and screen needs to be replaced.

another "fix": change the resolution from 720x1280 to 600x1000 (230 DPI). Looks crappy like my old sola, but at least I can use my phone. I use Window Manipulator.
found it here
http://talk.sonymobile.com/t5/Xperi...home-screen/m-p/1165534/highlight/true#M24637
can someone explain to me why this fix works?

I was playing around with my brother's z3c with same problem. To check if theres a hardware problem, I enabled "show touches" in developer options. I found out that the lower part of the screen (where the navigation buttons are) doesn't work. It missed the buttons by a few pixels. The "fix" SHP5 suggested works because it makes the navigation buttons bigger does getting inside the working part of the screen. The other work around (glove mode) works because it makes the touches bigger to compensate for the gloves does making the touches go inside the navigation bar area even when its detecting the touches a bit above.. This give me the idea of my workaround.
WORKAROUND:
-root
-install xposed
-install Xperia/AOSP NavBar module (z3c is not in the compatible devices but I tested and it works)
-enable module
-change navbar height to what works for you (mine is 120%)
-reboot
NOTE: might overlap other apps if nav bar is too high.
The phone is on 23.5.a.1.291 firmware. Root, Recovery and xposed are available in this firmware.
Please leave thanks if helpful....

It's not hardware! In recovery mode the keys are working without a problem! It just happened like this, I'm desperate...

Related

Calibrate accelerometer and/or gyroscope

Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Info
vetko said:
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Click to expand...
Click to collapse
factory Reset ur phone and then use PC companion app to Repair Firmware...
this can wipe current data and install fresh firmware on ur device
:good:
Hi,
I have the same problem. Only the x axis of the accelerometer seems to be affected : it show a value around 1 instead of 0 while the phone is sitting flat. Y and Z display normal values.
All the software solutions I have tried have had no effect at all... It seems the built-in test reads raw data from the accelerometer. It is hard to imagine how this can be a hardware problem though...
Anyway, in my case I believe a software fix (x=x-1) would do the trick but I have no idea how to do such a thing ! Any help ?
@vekto : Have you solved the issue by any chance ?
Would anyone care to try the accelerometer tests and post their results ?
Typing *#*#7378423#*#* will get you on the service menu. The two significant tests are "accelerometer" and "gyroscope".
I'd post some screenshots myself but I'm not allowed yet...
I'm having the same problem now. It seems one axis is affected. Haven't found a way around so far. This is sad because it affects the images taken with Google Camera Sphere mode. The images are badly aligned together with glitches in between. My phone wasn't like this before.
Either a SW fault - might be able to calibrate with GPS Status & Toolbox app, for example - or a FW fault - and reflashing ROM might help (highly unlikely) - or HW fault - the sensor has moved on the board (which is a bad sign anyway, might be on the way to disconnecting itself).
I sent mine to Xperia Care and got it back with the accelerator fixed. Still unclear if it's a HW problem...
It came back with a white spot on the screen (near the power button) though... so I sent it back again
I'm also having issues with the gyroscope. Installed Bubble app to calibrate the gyro. It showed the gyro was of a couple of degrees. Unfortunately the bubble app calibration doesn't work in a game like Need for Speed. It's very difiicult to achieve good times in the game right now since I have to hold it tilted to the left to go straight ahead.
So if anyone has a fix or workaround... Please do post.
Same problem, Seems after factory reset whith wipe dalvik cache.
any solution?
02nd March 2017, my autorotate has completely stopped working, restart, safe-deposit and reset do not fix. Diagnostics show Gyroscope Light Sensor and accelerometer failed testing, 3 years of same issue, surely there must be a fix that works by now?? ( please note, " turning it off and on again " does not fix it )
Helps Please
I have the same issue. Since last week, gyro, accelerometer, light and proximity sensors stop working. I've tried reflashing stock ROM without success. I have not warranty (almost 3 years old), so I even try to disassemble , disconnect an reconnect every flex (I don't know exactly were the sensors are located on the board). After that I get almost 8 hours of fully functionally sensors and then, they stop working again, so I'm almost sure it's a hardware issue.
Same problem for 3 years
I'm just now getting around to doing something about this. As my power button stopped working I can't post requested screenshot without going to the pc. I have been shopping new (fall 2018) phones after having the Z3+ since release. In my research I'm finding the phone still is better than Samsung, LG, and the pixel3 for me because the 3.5mm phone jack is mandatory for me using my device with an i-rig midi requiring both that port and the USB at the same time. I'm going to do everything I can to keep using this phone till it falls to dust. It's one of 4 Sony I've bought since the day Z1 came out of t-mo. I look forward to testing solutions. :good:
Some time after my post, I bought a new jack/proximity sensor flex and replace it. This solved the issue, but weeks later, the bottom portion of the touch screen becomes unresponsive. May be I have done something wrong... may be programmed obsolescence...
Hi I'm facing a problem of my gyroscope I don't know which one is not working a gyroscope or accelerometer. My gyroscope is so delay when I play pubg mobile and I can't also calibrate my Gsensor it always says FAIL but I put in a perfect flat surface please please please help me with this problems

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
huangjs said:
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
Click to expand...
Click to collapse
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
DiLeon said:
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
Click to expand...
Click to collapse
Thank you for letting us know.
It shows it's not a regional FW issue but a global HW or FW one.
I wonder if SONY knowing this. If not, we need to address this and push SONY to work it around.
And if it is not workaroundable, SONY will have a big problem.
I have the same issue on my Xperia X (F5121) bought in Sweden. Haven't checked the accelerometer but the behaviour is the same and reboot is only fix.
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Sent from my F8131 using XDA-Developers mobile app
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Same
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Can you specify "messed up"? I've had issues with the touch screen also, mostly that it registers a tap while I'm scrolling resulting in involuntary tapping on links. Also it often takes a while to start scrolling, as if the screen has a hard time recognising the swipe.
I have the same problem. The accelerometer stop working 15 minutes after reboot.
Help me verify if is caused by a third party app or not.
Use your phone in safe mode for a while.
I'm from Hong Kong, the accelerometer and its auto-rotation of my x performance has the same problem that it won't work until i reboot my phone.
I dont think that is caused by a app crashing when the problems occuring in all around the world.
The issue didnt come to me when I was not yet update to 35.0.A.1.282. Please notice this problem SONY. It seriously affected the satisfaction from user of the phone from your brand.
There is a topic on the Sony support forum - see here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/m-p/1158490#U1158490
At least they are aware of the problem. As soon as it happens again on my phone, I will send them my logs. I will report any development...
It seems that I uninstall the AR effects in my phone and reboot, it works again
Rotation fails
Hello guys,
I have the same problem. Yesterday it worked fine, but today, the auto rotate don't work. Very disappointing. Only a reboot can help but not every time.
Sony has to do something with it.
Gyroscope/Auto-Rotation Issue
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
shenlong85 said:
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
Click to expand...
Click to collapse
Well, we'll see. I am giving my XP 'til Sunday........if no more auto-rotate issues by then, then I will consider your idea to be gold. lol Of course, once we get Nougat, I'm hoping it will ensure that the issue never comes back period. As of this time, the issue has NOT returned.
I bought my Xperia X Performance from Kogan who sells imports in Australia from Asia and I have the exact same issues with my orientation and touchscreen. However my jumpy touchscreen only seems to occur while charging.
RockStar2005 said:
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
Click to expand...
Click to collapse
I tried shenlong85's idea, but less than 24 hours after trying it, I switched my phone from Portrait to Landscape to view a 16:9 widescreen pic I had in my Album, and it WOULD not auto-rotate the pic. So unfortunately this "trick" doesn't work either.
Just have to hope Sony includes a fix with the Nougat update we're about to get any day now from them.
I'm noticing now too that once the Auto-Rotate function stops working, so does Smart Call Handling. Have to swipe screen once again to take calls. Hurry up Nougat!! lol
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
SpencerElliott said:
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
Click to expand...
Click to collapse
I agree Spencer. And yes Sony Mobile told me the same thing. I'll do a repair (which yes, includes a factory reset) only IF Nougat doesn't fix it. They say we're getting it "in or close to October", so I'm guessing it's gotta be coming any day now. Hopefully they include a fix with Nougat though and I don't have to do that. Getting tired of this BS with Sony. My Z3 had an issue where if I turned on Stamina Mode, it would 1) mess with my MMS (group/pic/video) text messages.........you don't know how many times I had to ask ppl to resend those to me and how much that sucked lol 2) Cause a "random" battery drain. Only fix was a factory reset. I FINALLY got wise and realized it was SM and kept it off. Found a great app called 360 Hibernation Master that did what SM was supposed to do but better, MINUS the buggy BS. But OF COURSE it doesn't work on any X series phone (at least not my XP), so I'm stuck with SM now. At least Sony Mobile FINALLY fixed that bug with SM so that's not an issue anymore. lol
It is a big issue, and it makes me not want to keep buying their phones.

Display Touch Delay.

So I got the Sony Xperia SP today (Isn't really a new phone for this day but it's better then the old S3 mini) and I rooted it.
So everything went well (isn't the first device I root) but there is something that I really hate on it.
The touchscreen by it self has some kind of delay.
I turned on show touches, and I started up a game were you cannot afford any delay, the game is called VOEZ.
So after I touch a "note" in the game, I fail every single one because when I tap on the screen, it takes like a half second to register my touch.
Is there any way to get the delay lower or get rid of it? (For example, the s3 mini didn't had any delay and it's older so I guess there is some way to do it?)
Thanks.
Well, the delay might be caused by the ROM you're running.
Does the delay present on the ROM before you rooted it?
TechnoSparks said:
Well, the delay might be caused by the ROM you're running.
Does the delay present on the ROM before you rooted it?
Click to expand...
Click to collapse
I found the problem by my self after searching for a bit longer.
For some reason the delay was there because in the display setting was Glove mode chacked.
I fixed it now. Thanks.
Fehleno said:
I found the problem by my self after searching for a bit longer.
For some reason the delay was there because in the display setting was Glove mode chacked.
I fixed it now. Thanks.
Click to expand...
Click to collapse
And just for your knowledge.
The Xperia SP has a known bug, that it doesn't recponce on touch when it's on the horizon (like when its on the table)
For me flashing CM13 from stock fixes that problem

Touch issues / Sensitivity issues after Nougat update

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?
Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.
I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.
On what device/OS?
Sprint Note 5 on Nougat
Did you try gloves mode? Does it work?
the same for me on 920cd and the same iusse using S pen
I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.
Anyone tried to contact samsung about the problem?
They dont know anything about it.
facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook
I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help
Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

I've changed screen and after sometimes phone goes crazy

Hi mates, I need you help and suggestons,
unfortunately my phone felt down and I needed to change screen, the service which installed it asked me to choose one of the available (chinese) screens I I select the most expensive one. In the beginning all was ok, but time by time (about 1,5months) the usage gests worst, when the screen start to be a bit dirty it start recognize touches anywhere (moslty in the up side of screen), itself does commands, it's not possible to do nothing. WHen this happens I need to keep press the power button for 10 seconds tille ht ephone reboots, after reboot all become regular.
My considerations:
1) it doesn't seams a defective screen or a bad assembly, because after reboot all is good, if there were such problems a simple reboot can't fix them.
2) it looks like an incompatibility between OS and the touchscreen firmware, and probably it's something Xiaomi does with intention to create problems for cloned spare parts. Maybe the OS is "instructing" the touch screen controller how much sensibility to use, how much it can be dirty, etc.etc? the protocol of the latest OS isn't at all compatible with the cloned device and it result on crash of functioning. A reboot solves the problem.
If that is right, will a ROM update to another OS (not IMOU, as I have now) can fix the problem? Or there is any app that can perform a touch screen reset? Or any other trick to solve my problem? Than you for answers
Hi mates I need help, with cold weather coming it got crazy as soon it feels cold. WHat can I do to solve problem?
Updating ROM to a non official can solve it? The display isn't broken! A reboot fixes always the problem..
It is not original screen from xiaomi vendors, just a oem part with lower quality (chinese sell it alot on aliexpress with many type amoled, oled and LCD panel too).
Ghost touch easy happen on oem screen no matter how expensive it is.
Thank you for your kind answer, this is a really big issue.. it's very annoying using the phone like that, I've noticed it suddelny starts when the phone is exposed to cold temperature: lowering the screen temperature quite suddenly means it goes crazy, when it's crazy the only way to fix the proble is reboot the phone, with reboot it calibrates again and works ok, till next event. MY question are:
1) Can I forse myself a calibration?
2) Does other ROMs, not MUI, manage and fix this problem? (using another touch driver may solve the problem, chances are MUI introduced updates and become more selective to work with only original displays, to disancurage the OEM parts, so using another ROM wuth an older driver may solve the problem)
3) If I buy and add a protective glass on display, does it behave better?
Your experience is essential for me, thank you for posting!
Barabba11 said:
Thank you for your kind answer, this is a really big issue.. it's very annoying using the phone like that, I've noticed it suddelny starts when the phone is exposed to cold temperature: lowering the screen temperature quite suddenly means it goes crazy, when it's crazy the only way to fix the proble is reboot the phone, with reboot it calibrates again and works ok, till next event. MY question are:
1) Can I forse myself a calibration?
2) Does other ROMs, not MUI, manage and fix this problem? (using another touch driver may solve the problem, chances are MUI introduced updates and become more selective to work with only original displays, to disancurage the OEM parts, so using another ROM wuth an older driver may solve the problem)
3) If I buy and add a protective glass on display, does it behave better?
Your experience is essential for me, thank you for posting!
Click to expand...
Click to collapse
imo
1. you can not
2. Roml sorfware can not
3. Protective glass make lower touch experience.
- Not all oem part come with defect, some working fine, it is just random.
- To repair you need replace new one, or buy original screen for sure.
Thanks for answer, I do believe that the problem can be managed by drivers, "resettig" the touch chip wil correct the problem. Probably the defect is on the firmware of the touch panel, it gots errors from touch.. ok, but it doesn't understand it's just revealing mre and more ghost touches. These FW have the task to filter out the ghost,, maybe they don't do it well.
A second chance is the comuinication between this chip and the MUI OS, the connection goes broken by some mistakes, "unalligned" and MUI got any touch position from nothing.
I don't believe the screen is defective, because after reboot it works perfectly, thil the next strong environment conditions change..
What is Roml software?

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