Database Develop

[Q] Moto X stuck in a boot loop

Hi,
So recently KitKat is released for AT&T Moto X's. Excited, I decided to upgrade the phone to KitKat.
I was previously rooted with RockMyMoto, and before updating to KitKat, I went to unroot the phone through the SuperSU app that was installed.
As I was unsure if it was really unrooted, I opened up Titanium Backup (which required root) and it popped up with an error that Titanium Backup wouldn't work because my device was not rooted.
So with this confirmation (a really noob way to check), I went ahead to download the update through the default system settings app. After the download, I proceeded to install it.
Before installing the update, it said the phone will shut down and proceed with the update, which takes around 20 minutes, and it will be done once it boots up again. And this is where the problem comes. After the phone switched off, the phone just reboots immediately, as if it was just restarting. And after 30 seconds or so, the phone switches off and restarts again. Initially, I thought this was normal, but it kept on restarting and I knew something was up.
I don't know what to do now. I have tried holding down the volume buttons and power button to reboot into recovery, but every time I select the recovery option, the phone just reboots like normal and does not reboot to recovery. I even tried to "race against time" and restore my phone through settings app, but it doesn't allow me to.
What can I do? Please help me
I looked up on the internet, and it seems that I have to remove the OTA cache from the cache folder, but how can I do it? I don;t have root access anymore...
EDIT: FIXED, PLEASE DELETE

darylbu said:
Hi,
So recently KitKat is released for AT&T Moto X's. Excited, I decided to upgrade the phone to KitKat.
I was previously rooted with RockMyMoto, and before updating to KitKat, I went to unroot the phone through the SuperSU app that was installed.
As I was unsure if it was really unrooted, I opened up Titanium Backup (which required root) and it popped up with an error that Titanium Backup wouldn't work because my device was not rooted.
So with this confirmation (a really noob way to check), I went ahead to download the update through the default system settings app. After the download, I proceeded to install it.
Before installing the update, it said the phone will shut down and proceed with the update, which takes around 20 minutes, and it will be done once it boots up again. And this is where the problem comes. After the phone switched off, the phone just reboots immediately, as if it was just restarting. And after 30 seconds or so, the phone switches off and restarts again. Initially, I thought this was normal, but it kept on restarting and I knew something was up.
I don't know what to do now. I have tried holding down the volume buttons and power button to reboot into recovery, but every time I select the recovery option, the phone just reboots like normal and does not reboot to recovery. I even tried to "race against time" and restore my phone through settings app, but it doesn't allow me to.
What can I do? Please help me
I looked up on the internet, and it seems that I have to remove the OTA cache from the cache folder, but how can I do it? I don;t have root access anymore...
EDIT: FIXED, PLEASE DELETE
Click to expand...
Click to collapse
How did you fix it?

I am having this very same problem. My phone just today went into boot loop. Running KangKat on unlocked 1053 with Faux kernel. No boot logo or anything. The phone just vibrates then after 30 seconds or so, it vibrates again. It does this non-stop.
I can plug my phone into USB and the phone's contents come up on my computer, but I can't get the screen to turn on!! Any ideas?

Recovery
Globalrebel said:
I am having this very same problem. My phone just today went into boot loop. Running KangKat on unlocked 1053 with Faux kernel. No boot logo or anything. The phone just vibrates then after 30 seconds or so, it vibrates again. It does this non-stop.
I can plug my phone into USB and the phone's contents come up on my computer, but I can't get the screen to turn on!! Any ideas?
Click to expand...
Click to collapse
Are you able to hold power + volume to get in to your recovery?
Then you can reinstall your nandroid. Or, then you can flash a different rom.

MikeNaples said:
Are you able to hold power + volume to get in to your recovery?
Then you can reinstall your nandroid. Or, then you can flash a different rom.
Click to expand...
Click to collapse
Or he can also boot into bootloader with adb by doing adb reboot bootloader then typing fastboot erase cache

serophia said:
Or he can also boot into bootloader with adb by doing adb reboot bootloader then typing fastboot erase cache
Click to expand...
Click to collapse
This process seems to work quite well.
I'd recommend to use MFastboot. With your phone off, you can boot into fastboot by holding power and volume down for a few seconds, release and it will boot into fastboot. Connect the usb cable, and first try "fastboot erase cache". If that doesn't work by itself, repeat the process but also use "fastboot erase userdata" (THIS WILL ERASE ALL YOUR DATA!) but at least there is a chance you might get it to boot normally. It´s like a factory reset, you will have to start from scratch.
I know my answer is out of date but it might be useful for someone coming for this same solution.

Moto x Stuck in TWRP loop
pls help me guys it just goes on restarting it dose not even goes in recovery mode

Guys.. I got struck at unlocked boot loader. Flashed TWRP on 5.1 ( GB retail rom). And its not booting now and not able to flash any rom.. kindly Help...!!!

[Q] Stuck in a reboot loop, can't get into recovery, what to do?

I recently upgraded to an HTC One, on Verizon in the US. I promptly used rumrunner s-off to get S-OFF, unlock the bootloader, and obtain root. I also flashed the latest ClockworkMod recovery, with the intent of installing CyanogenMod, but decided I'd try out the stock ROM for a few days first, since my old phone was still on Gingerbread.
Everything was working fine until I decided to remove some Verizon bloatware. While I did back up each app before removing it, I forgot to make a nandroid backup. I only removed things that seemed nonessential -- such as the NFL Mobile app, Slacker radio, and My Verizon, which I'd also removed without issue on my old phone -- but apparently that was not the case, as after rebooting, I got stuck on the Verizon logo during the boot sequence.
I then attempted to perform a factory reset in CWMR, and it appeared to be stuck on "wiping cache", so -- like the impatient idiot I clearly am, as I later found a few threads explaining that this part of the reset process can just take a very long time -- I rebooted the phone to try again. This resulted in CWMR throwing errors about failing to mount several partitions, but it finally seemed to finish the reset on the second try. However, upon reboot, it just sat at the HTC logo forever.
After about an hour, and no success in finding anything on the internet indicating that it should take this long to boot up after a reset, I powered the phone off and back on again. After rebooting, the bootloader screen displayed "OS" in red followed by some random symbols. I could still get into recovery, and could still access the device with fastboot, so I decided to try to reflash the stock ROM, using the RUU zip found here.
Due to some problem (this was all about 6 hours ago while I was at work, and I was quite frustrated at this point, so I don't remember what exactly was the problem here) and based on the advice of another forum thread, I decided to try TWRP instead of CWM. But, TWRP wouldn't go any further than its logo splash screen, so I re-flashed CWM. Afterwards, my phone went into a reboot loop -- the HTC logo comes up, the phone vibrates shortly, and then after a few seconds the screen turns off and it does the same thing over again. If I hold the power button down for long enough, it will power down, but if I try to turn it back on, it will either go into the loop again, or just sit at the HTC logo (left it there for upwards of an hour at one point).
I have found several threads about similar boot loop issues, but as I can't get into hboot/fastboot or recovery, I can't try to apply any of the solutions. I cannot connect from my computer with fastboot or adb -- "devices" lists nothing, and all other commands return either "error: no device found" or "waiting for device". No amount of power+volume down makes any difference, nor does holding the phone under a bright light as several threads suggested. Occasionally it will go to a black screen (not off, just black) that maybe it thinks is the bootloader menu, but it doesn't display anything, and after about 30 seconds it will reboot itself.
Does anyone have any suggestions for getting into recovery and trying to reflash.... something?
Alternatively, if I return it to Verizon at this point, will they be able to tell that it's rooted/unlocked/S-OFF?
Any ideas would be much appreciated!

brasstongue said:
I recently upgraded to an HTC One, on Verizon in the US. I promptly used rumrunner s-off to get S-OFF, unlock the bootloader, and obtain root. I also flashed the latest ClockworkMod recovery, with the intent of installing CyanogenMod, but decided I'd try out the stock ROM for a few days first, since my old phone was still on Gingerbread.
Everything was working fine until I decided to remove some Verizon bloatware. While I did back up each app before removing it, I forgot to make a nandroid backup. I only removed things that seemed nonessential -- such as the NFL Mobile app, Slacker radio, and My Verizon, which I'd also removed without issue on my old phone -- but apparently that was not the case, as after rebooting, I got stuck on the Verizon logo during the boot sequence.
I then attempted to perform a factory reset in CWMR, and it appeared to be stuck on "wiping cache", so -- like the impatient idiot I clearly am, as I later found a few threads explaining that this part of the reset process can just take a very long time -- I rebooted the phone to try again. This resulted in CWMR throwing errors about failing to mount several partitions, but it finally seemed to finish the reset on the second try. However, upon reboot, it just sat at the HTC logo forever.
After about an hour, and no success in finding anything on the internet indicating that it should take this long to boot up after a reset, I powered the phone off and back on again. After rebooting, the bootloader screen displayed "OS" in red followed by some random symbols. I could still get into recovery, and could still access the device with fastboot, so I decided to try to reflash the stock ROM, using the RUU zip found here.
Due to some problem (this was all about 6 hours ago while I was at work, and I was quite frustrated at this point, so I don't remember what exactly was the problem here) and based on the advice of another forum thread, I decided to try TWRP instead of CWM. But, TWRP wouldn't go any further than its logo splash screen, so I re-flashed CWM. Afterwards, my phone went into a reboot loop -- the HTC logo comes up, the phone vibrates shortly, and then after a few seconds the screen turns off and it does the same thing over again. If I hold the power button down for long enough, it will power down, but if I try to turn it back on, it will either go into the loop again, or just sit at the HTC logo (left it there for upwards of an hour at one point).
I have found several threads about similar boot loop issues, but as I can't get into hboot/fastboot or recovery, I can't try to apply any of the solutions. I cannot connect from my computer with fastboot or adb -- "devices" lists nothing, and all other commands return either "error: no device found" or "waiting for device". No amount of power+volume down makes any difference, nor does holding the phone under a bright light as several threads suggested. Occasionally it will go to a black screen (not off, just black) that maybe it thinks is the bootloader menu, but it doesn't display anything, and after about 30 seconds it will reboot itself.
Does anyone have any suggestions for getting into recovery and trying to reflash.... something?
Alternatively, if I return it to Verizon at this point, will they be able to tell that it's rooted/unlocked/S-OFF?
Any ideas would be much appreciated!
Click to expand...
Click to collapse
Can u get into bootloader?? Press power + vol down??

brasstongue said:
After rebooting, the bootloader screen displayed "OS" in red followed by some random symbols.
Click to expand...
Click to collapse
that means your firmware is either in a state of limbo, or you corrupted one of your partitions.
so I decided to try to reflash the stock ROM, using the RUU zip found here. Due to some problem
Click to expand...
Click to collapse
which ruu, and what was the problem
But, TWRP wouldn't go any further than its logo splash screen, so I re-flashed CWM.
Click to expand...
Click to collapse
Did you flash the correct recovery for Verizon (M7_WLS), it's different than international (M7_U/UL)
as @khandelwalsiddharth mentioned you need to get to bootloader if a fix is even possible, so POWER OFF your phone completely, then HOLD VOLDOWN and POWER, when it boots up let go of POWER but keep holding VOLDOWN until you get to bootloader
then you need to have working "fastboot devices" (if you're on Win8.1, you probably need to use another computer with Win7 or use a Linux Live USB)
if you can't get to bootloader, then I don't think this is fixable, cause hboot is corrupt

Thanks for the reply.
nkk71 said:
which ruu, and what was the problem
Click to expand...
Click to collapse
Oh, I guess I forgot to make that a link... I had downloaded the only VZW one on this page but I'm not even sure why I bothered to mention it, as downloading it to my computer was the only thing I ever did with it; I was never able to get as far as flashing it to the phone, so it actually had nothing to do with the problem...
nkk71 said:
Did you flash the correct recovery for Verizon (M7_WLS), it's different than international (M7_U/UL)
Click to expand...
Click to collapse
I was under the impression that Verizon was m7vzw, in which case yes, I was using the correct recovery (6.0.4.7 version listed next to "HTC One (Verizon)" on this page) and it was working just fine the first time I flashed it.
nkk71 said:
as @khandelwalsiddharth mentioned you need to get to bootloader if a fix is even possible, so POWER OFF your phone completely, then HOLD VOLDOWN and POWER, when it boots up let go of POWER but keep holding VOLDOWN until you get to bootloader
Click to expand...
Click to collapse
Yeah, I've tried this about 100 times, and the only thing holding VOLDOWN does is occasionally interrupt the boot loop to send me to the black screen for 30 seconds before going back into the boot loop. I did find one thread where the poster was able to get into the bootloader after letting the phone sit overnight, so I'll try again tomorrow, but I'm not very hopeful.
nkk71 said:
then you need to have working "fastboot devices" (if you're on Win8.1, you probably need to use another computer with Win7 or use a Linux Live USB)
Click to expand...
Click to collapse
I'm on Win7, and "fastboot devices" was working the other day, so I know my drivers are all set up properly and functioning. The phone just isn't booting far enough to connect to the computer.
nkk71 said:
if you can't get to bootloader, then I don't think this is fixable, cause hboot is corrupt
Click to expand...
Click to collapse
So... should be safe to take it back to Verizon and ask for a replacement, since they won't be able to tell it's unlocked? >_>

brasstongue said:
Thanks for the reply.
Oh, I guess I forgot to make that a link... I had downloaded the only VZW one on this page but I'm not even sure why I bothered to mention it, as downloading it to my computer was the only thing I ever did with it; I was never able to get as far as flashing it to the phone, so it actually had nothing to do with the problem...
I was under the impression that Verizon was m7vzw, in which case yes, I was using the correct recovery (6.0.4.7 version listed next to "HTC One (Verizon)" on this page) and it was working just fine the first time I flashed it.
Yeah, I've tried this about 100 times, and the only thing holding VOLDOWN does is occasionally interrupt the boot loop to send me to the black screen for 30 seconds before going back into the boot loop. I did find one thread where the poster was able to get into the bootloader after letting the phone sit overnight, so I'll try again tomorrow, but I'm not very hopeful.
I'm on Win7, and "fastboot devices" was working the other day, so I know my drivers are all set up properly and functioning. The phone just isn't booting far enough to connect to the computer.
So... should be safe to take it back to Verizon and ask for a replacement, since they won't be able to tell it's unlocked? >_>
Click to expand...
Click to collapse
my bad, thought I read Sprint, not sure if Sprint and Verizon use same recovery, but that doesn't really matter now
unless you can get to bootloader, you're stuck, sorry.
If your pc does see "fastboot devices" then it must be in bootloader and flashing a ruu.zip (if available) could (that's a very big could) get the device working again.

Boot Loop

I have had my HTC One M7 shortly after it was release. I got it from ATT. I immediately found a guide here and rooted it. I had TWRP and every time ATT tried to push an OTA I would refuse. I haven't bothered with it until a couple weeks ago when I wanted to put in KIT KAT. so I found m7_Stock_Rooted_4.18.502.7_odex.zip. I did a dirty upgrade, as the thread said it was okay. And it was. I am going on a trip so I purchased a sim unlock code in between upgrading to kitkat and today.
I got another OTA. I must not have read the bootloader correctly to refuse the install. I was no longer rooted. I come back to XDA and thought what the heck, I'll try out this ROM, it looks nice: Android_Revolution_HD-One_83.1.zip. I use TWRP to put the ROM in and now I am full of fail. After a little bit of Google I decided to try to do a factory reset. And now I am stuck in a boot loop. I have went back to Google but so far all I have seen is use adb or some other method to put things on the "sd card". But how would I do that when this phone doesn't have a sim card and I can't hook it up to my computer anymore? FWIW at some point in the boot loop my computer will recognize the phone, but it won't stay in that state long before it goes away. What happens is my phone starts too boot. Boot screen comes up. After about 10-15 seconds it restarts. This time saying entering recovery.... at the top. That lasts for about 2 seconds, phone goes black and reboots like normal. Over and over.
Best I can do is get to the android hard reset screen by holding power and reset screen. But that is saying "tampered" and "unlocked" at top. I chose the factory setting option and that doesn't do anything to alter the current state.
Edit:
When I went to flash Android Revolution ROM I chose wipe data. It gave some error that some files were not copied. So I ran it again, straight from TWRP. But that never installed right and I was stuck in a boot loop. I don't have many options with the android hard reset menu. But if choose restore, I will get to see the screen from TWRP flash for just a moment before it goes away and reboots.
Also I do see my phone when I have it plugged in the control panel (windows). Under devices and printers, it is listed as Android 1.0 under unspecified devices.

Budee80 said:
I have had my HTC One M7 shortly after it was release. I got it from ATT. I immediately found a guide here and rooted it. I had TWRP and every time ATT tried to push an OTA I would refuse. I haven't bothered with it until a couple weeks ago when I wanted to put in KIT KAT. so I found m7_Stock_Rooted_4.18.502.7_odex.zip. I did a dirty upgrade, as the thread said it was okay. And it was. I am going on a trip so I purchased a sim unlock code in between upgrading to kitkat and today.
I got another OTA. I must not have read the bootloader correctly to refuse the install. I was no longer rooted. I come back to XDA and thought what the heck, I'll try out this ROM, it looks nice: Android_Revolution_HD-One_83.1.zip. I use TWRP to put the ROM in and now I am full of fail. After a little bit of Google I decided to try to do a factory reset. And now I am stuck in a boot loop. I have went back to Google but so far all I have seen is use adb or some other method to put things on the "sd card". But how would I do that when this phone doesn't have a sim card and I can't hook it up to my computer anymore? FWIW at some point in the boot loop my computer will recognize the phone, but it won't stay in that state long before it goes away. What happens is my phone starts too boot. Boot screen comes up. After about 10-15 seconds it restarts. This time saying entering recovery.... at the top. That lasts for about 2 seconds, phone goes black and reboots like normal. Over and over.
Best I can do is get to the android hard reset screen by holding power and reset screen. But that is saying "tampered" and "unlocked" at top. I chose the factory setting option and that doesn't do anything to alter the current state.
Edit:
When I went to flash Android Revolution ROM I chose wipe data. It gave some error that some files were not copied. So I ran it again, straight from TWRP. But that never installed right and I was stuck in a boot loop. I don't have many options with the android hard reset menu. But if choose restore, I will get to see the screen from TWRP flash for just a moment before it goes away and reboots.
Also I do see my phone when I have it plugged in the control panel (windows). Under devices and printers, it is listed as Android 1.0 under unspecified devices.
Click to expand...
Click to collapse
which twrp version do you have installed?

little123 said:
which twrp version do you have installed?
Click to expand...
Click to collapse
Thanks dude. I had an older version, since I originally rooted this phone around 18 months ago and used a version from back then. I watched a youtube video how to push TWRP onto a soft bricked device using ADB. After that, I was able to install the ROM.

Budee80 said:
Thanks dude. I had an older version, since I originally rooted this phone around 18 months ago and used a version from back then. I watched a youtube video how to push TWRP onto a soft bricked device using ADB. After that, I was able to install the ROM.
Click to expand...
Click to collapse
glad i could help with just a question

Tried to install OTAvwith TWRP, phone boots normally but then reboots to recovery

I have a Moto G XT1072. I had unlocked the bootloader, installed TWRP and rooted it a while ago. I did not install any custom rom.
I was completely unaware of TWRP's lack of support for OTA upgrades, so when my phone notified me that there was an update available, I was like "oh, cool, okay" and downloaded it.
a) The download finished, the phone rebooted and TWRP recovery popped up.
b)"Mh, I guess I have to find the update file and flash it, probably"
c) Of course I didn't find it, so I googled and found out that if I want to install an OTA update I have to flash back the stock recovery and I might lose root. "Not worth it, thanks, maybe when 6.0 comes out"
d) So I rebooted the phone. Boot screen with motorola logo shows up, phone boots normally, I insert my sim card pin, set the alarm for tomorrow morning (6:00 am, fml) and *poof*, phone shuts down and reboots in TWRP.
e) back to point d.
Recap: I downloaded the update but I didn't install it, phone boots normally (I can even go in settings), but after 30 seconds it shuts down and reboots in TWRP. I do not care about the update, I just hope I can avoid re-rooting or even wiping.

I've got the exact same problem as you. Stupid to not have thought this could've happened with TWRP installed. Additional problem is, I have removed everything ''root-related'' (adb, fastboot), because I thought I wouldn't need it anymore. TWRP is obviously still on my mobile, but that's about it. I have already made a backup in TWRP (don't think it will help, because I'm afraid it will backup as boot trap), but who knows if it may help.
Back to the point, I'm a noob with rooting, I don't even know how I've managed to root it in the first place, but I'm stuck with the same problem as you are but without the required tools (at least, that's what I think)...
UPDATE: So my phone finished the backup, I turned it off to charge my battery, I fired it back up after an hour (normal way, not TWRP way), and it all of the sudden works again. It doesn't boot trap anymore and it seems like I'm able to use every function properly again. After those 30 seconds (where it usually rebooted), I now got the message that the installation had failed and that I should try again later. I don't know if there's any logical explanation for this or if this is pure luck, but I'm glad it's working again! I don't know if this will help for you as well ricvail, but I think it's at least worth a shot!

Moto X (2013) Stuck in FastBoot

First of all, I've looked around for answers, and I seem to find the same solution everywhere, which is OK. It just doesn't work for me.
Here's the drill. My Moto X was sitting in a drawer for a year or two. I took it out a while ago to update it and see how 5.1 worked on it. I put it back in the drawer as an emergency phone. Last weekend I took it out, to find that it's stuck in Fastboot. the up volume key scrolls, and down volume key does nothing (originally down scrolls, up chooses) and the power button reboots.
Long story short, I was able to get my computer to recognize my phone (tried for hours until I realized it was the cable, use the right cable and voila!) I unlocked the bootloader via Motorola, and after hours of trying was able to flash everything I thought was necessary (boot, recovery, motoboot, system, and so on). However, in every thread and video, the "fastboot reboot" command makes the phone reboot into the actual OS, whereas mine just keeps rebooting into fastboot, regardless of what I flash.
I don't notice anything off, so hence why I recur to everyone in here to give me some advice on what I could be doing wrong. I've downloaded stock roms so far. I get a partition error with .zip files so always have to flash the images individually.
Please let me know if I'm missing any details, and/or what other information I should provide.
Thank you!!

SantiagoEB24 said:
First of all, I've looked around for answers, and I seem to find the same solution everywhere, which is OK. It just doesn't work for me.
Here's the drill. My Moto X was sitting in a drawer for a year or two. I took it out a while ago to update it and see how 5.1 worked on it. I put it back in the drawer as an emergency phone. Last weekend I took it out, to find that it's stuck in Fastboot. the up volume key scrolls, and down volume key does nothing (originally down scrolls, up chooses) and the power button reboots.
Long story short, I was able to get my computer to recognize my phone (tried for hours until I realized it was the cable, use the right cable and voila!) I unlocked the bootloader via Motorola, and after hours of trying was able to flash everything I thought was necessary (boot, recovery, motoboot, system, and so on). However, in every thread and video, the "fastboot reboot" command makes the phone reboot into the actual OS, whereas mine just keeps rebooting into fastboot, regardless of what I flash.
I don't notice anything off, so hence why I recur to everyone in here to give me some advice on what I could be doing wrong. I've downloaded stock roms so far. I get a partition error with .zip files so always have to flash the images individually.
Please let me know if I'm missing any details, and/or what other information I should provide.
Thank you!!
Click to expand...
Click to collapse
Flash system.img and boot.img then flash twrp.img and boot into twrp and flash your stock ROM for your device