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Hello,
My phone is not rooted. It was still on factory setting, with no custom roms. I've been keeping up w/ the updates and i don't recall anything "special" happening before it was bricked yesterday night.
I tried accessing the fastboot screen (vol down + power button), and tried recovering, rebooting, and factory resetting, and they all sent it back to a freezing boot screen.
Using Hasoon2000's HTC One All-In-One Toolkit, I tried to boot it into bootloader, after a couple of hours, I saw a black screen w/ a red triangle in the middle, and after that, it just went back to being frozen at the Htc boot screen.
I have no idea what to do, any suggestions would help.
Thank You
-George Kayogre
Edit: Some specs in HBOOT:
M7_U PVT SHIP S-ON RH
HBOOT-1.57.0000
George Kayogre said:
Hello,
My phone is not rooted. It was still on factory setting, with no custom roms. I've been keeping up w/ the updates and i don't recall anything "special" happening before it was bricked yesterday night.
I tried accessing the fastboot screen (vol down + power button), and tried recovering, rebooting, and factory resetting, and they all sent it back to a freezing boot screen.
Using Hasoon2000's HTC One All-In-One Toolkit, I tried to boot it into bootloader, after a couple of hours, I saw a black screen w/ a red triangle in the middle, and after that, it just went back to being frozen at the Htc boot screen.
I have no idea what to do, any suggestions would help.
Thank You
-George Kayogre
Edit: Some specs in HBOOT:
M7_U PVT SHIP S-ON RH
HBOOT-1.57.0000
Click to expand...
Click to collapse
Since, it is completely stock and you didn't change anything, it might be a hardware issue. I would return it to HTC or your carrier for repair. The black screen with the red triangle is the stock recovery screen. The other thing you might try is run a RUU if available. Can you post a fastboot getvar all with the imei and serialno removed?
George Kayogre said:
Hello,
M7_U PVT SHIP S-ON RH
HBOOT-1.57.0000
Click to expand...
Click to collapse
don't make duplicate posts
I answered you here >> http://forum.xda-developers.com/htc-one/help/htc-one-soft-bricked-idea-to-t2851592
clsA said:
don't make duplicate posts
I answered you here >> http://forum.xda-developers.com/htc-one/help/htc-one-soft-bricked-idea-to-t2851592
Click to expand...
Click to collapse
Sorry about the other thread, i was instructed to make another one in the correct section, but then a mod also moved my old post to this section...making it 2...
Anyway, I'm unable to get my device recognized, all it shows is "waiting for device" for ever.
majmoz said:
Since, it is completely stock and you didn't change anything, it might be a hardware issue. I would return it to HTC or your carrier for repair. The black screen with the red triangle is the stock recovery screen. The other thing you might try is run a RUU if available. Can you post a fastboot getvar all with the imei and serialno removed?
Click to expand...
Click to collapse
I'm trying to get the fastboot getvar from Hasoon's program, but it's returning an "error: device not found".
George Kayogre said:
Sorry about the other thread, i was instructed to make another one in the correct section, but then a mod also moved my old post to this section...making it 2...
Anyway, I'm unable to get my device recognized, all it shows is "waiting for device" for ever.
I'm trying to get the fastboot getvar from Hasoon's program, but it's returning an "error: device not found".
Click to expand...
Click to collapse
first of all, if you are not returning your device to your carrier or htc like majmoz suggested above and you want to troubleshoot it yourself, you will need to get rid of that toolkit and learn how to use ADB and FASTBOOT from a command window. Toolkits aren't the best thing when troubleshooting. They often comes with outdated stuff.
Install your HTC drivers correctly on your computer
download and install the Android SDK or Minimal ADB and FASTBOOT
do the commands cIsA told you on your other thread and post the results. The output of "fastboot getval all" could also be useful
alray said:
first of all, if you are not returning your device to your carrier or htc like majmoz suggested above and you want to troubleshoot it yourself, you will need to get rid of that toolkit and learn how to use ADB and FASTBOOT from a command window. Toolkits aren't the best thing when troubleshooting. They often comes with outdated stuff.
Install your HTC drivers correctly on your computer
download and install the Android SDK or Minimal ADB and FASTBOOT
do the commands cIsA told you on your other thread and post the results. The output of "fastboot getval all" could also be useful
Click to expand...
Click to collapse
Tried that, but still can't get my pc to recognize the device in bootloader, althought HTC sync does pop up every time i connect it.
When i type "fastboot devices" in the command prompt, nothing happens, then "fastboot clear cache" just shows "waiting for device".
I have downloaded the latest drivers, currently updating HTC Sync, hoping it'd affect something
George Kayogre said:
Tried that, but still can't get my pc to recognize the device in bootloader, althought HTC sync does pop up every time i connect it.
When i type "fastboot devices" in the command prompt, nothing happens, then "fastboot clear cache" just shows "waiting for device".
I have downloaded the latest drivers, currently updating HTC Sync, hoping it'd affect something
Click to expand...
Click to collapse
uninstall htc sync and try again
alray said:
uninstall htc sync and try again
Click to expand...
Click to collapse
Tried w/ and w/o HTC sync, ensured drivers were installed...and "fastboot devices" still has no effect.
George Kayogre said:
Tried w/ and w/o HTC sync, ensured drivers were installed...and "fastboot devices" still has no effect.
Click to expand...
Click to collapse
try another usb cable, another usb port. If the drivers are correctly installed, and the usb port/cable are ok and you still can't use fastboot commands from bootloader, it might be an hardware issue.
alray said:
try another usb cable, another usb port. If the drivers are correctly installed, and the usb port/cable are ok and you still can't use fastboot commands from bootloader, it might be an hardware issue.
Click to expand...
Click to collapse
Finally got my device to be recognized, all I did was plug in my phone, boot in into bootloader...again and again...till it was recognized
majmoz said:
Since, it is completely stock and you didn't change anything, it might be a hardware issue. I would return it to HTC or your carrier for repair. The black screen with the red triangle is the stock recovery screen. The other thing you might try is run a RUU if available. Can you post a fastboot getvar all with the imei and serialno removed?
Click to expand...
Click to collapse
This is what "fastboot getvar all" returned:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.11.401.110
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: *erased*
(bootloader) imei: *erased*
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
clsA said:
Unzip this to your desktop and open a command window from it's folder (right click - command prompt here)
plug in your phone to the pc boot to the bootloader with power + volume down
type fastboot devices
your phone serial number should be listed
now type fastboot erase cache
it should say something about formatting cache
now fastboot reboot
hopefully your phone will boot back up
Click to expand...
Click to collapse
I did run these commands, they were performed successfully, but my phone is still getting frozen on the boot screen
George Kayogre said:
Finally got my device to be recognized, all I did was plug in my phone, boot in into bootloader...again and again...till it was recognized
This is what "fastboot getvar all" returned:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.11.401.110
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: *erased*
(bootloader) imei: *erased*
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
I did run these commands, they were performed successfully, but my phone is still getting frozen on the boot screen
Click to expand...
Click to collapse
have you tried to perform a factory reset from the bootloader?
alray said:
have you tried to perform a factory reset from the bootloader?
Click to expand...
Click to collapse
Yep, that was the first thing i tried to do, but i was still stuck w/ the same problem.
George Kayogre said:
Yep, that was the first thing i tried to do, but i was still stuck w/ the same problem.
Click to expand...
Click to collapse
if your phone is still under warranty, send it for repair because the next actions will void the warranty:
You'll probably have to unlock the bootloader, flash a custom recovery and flash a rom.
Not sure why this happened on a 100% stock phone. Normally, users get in this situation when flashing custom roms
alray said:
if your phone is still under warranty, send it for repair because the next actions will void the warranty:
You'll probably have to unlock the bootloader, flash a custom recovery and flash a rom.
Not sure why this happened on a 100% stock phone. Normally, users get in this situation when flashing custom roms
Click to expand...
Click to collapse
Here's something new: after unlocking my phone, and having confirmed that i wanted all my "personal data erased", it just booted up normally and it worked, but then, while using it, t=it simply crashed...and got stuck in the bootloop again, which kinda points in the arrow of hardware issue again. I'm gonna try installing a rom (after i figure out how) and see where that leads me.
Update: Flashed CM11, phone still on boot loop, sending to repair soon.
Everyone, thanks for the help anyway, I really appreciate it.
Dear XDA-Developers Forum,
I require your help fixing my HTC One M7.
When I tried to use an RUU to set it back to stock firmware the RUU.exe returned error 155. Maybe I did something wrong. I have some experience flashing different phones but I'm not a pro like most people here..
Anyway, the phone hung at the black screen with the HTC logo. At some point I managed to reconnect to the bootloader and Fastboot commands were still available. I tried using Fastboot to verify I had the correct RUU which to all appearance was the case. After trying to reboot to system the phone is stuck in a loop. It displays the CM logo from the ROM it had previously installed.
From here, I'm stuck. Power button does not work, combinations to go into bootloader don't work. The only thing that does work is holding power and vol+ and vol- at the same time. This makes the phone reboot (showing white HTC screen with green logo). After a few seconds I am however stuck with the CM logo.
Is there a way to fix this?
Some additional info on my device:
HBoot 1.55
Bootloader unlocked
S-ON (although that's strange cause I had it turned off before)
CM 10.2 installed
TWRP 2.8.5.0
I hope someone has a solution. Of course all drivers and software are up to date and I have backup of my relevent data. I fear that I will need to get a replacement since extensive Google-Search would not yield a solution so far. It could be I'm just not educated enough to understand.
Best regards
Nick
Little Update
Without any chance of turning the device off and re-entering bootloader or recovery I waited until the battery finally died.
I plugged it into the wall charger. I was then finally able to start to the bootloader. It looked very usual. The security alert had disappeared and it was in HBoot mode.
I went on and selected factory reset guessing this to be the easiest and quite likely solution to the bootloop. TWRP started but showed a number of mounting errors and did not finish the operation. After auto-restart I'm back at the bootloop from the start.
Waiting for the battery to die again...
Any suggestions what I should do next?
DNK83 said:
Without any chance of turning the device off and re-entering bootloader or recovery I waited until the battery finally died.
I plugged it into the wall charger. I was then finally able to start to the bootloader. It looked very usual. The security alert had disappeared and it was in HBoot mode.
I went on and selected factory reset guessing this to be the easiest and quite likely solution to the bootloop. TWRP started but showed a number of mounting errors and did not finish the operation. After auto-restart I'm back at the bootloop from the start.
Waiting for the battery to die again...
Any suggestions what I should do next?
Click to expand...
Click to collapse
Error 155 means your using the wrong RUU
You don't need to keep waiting for the battery to die, hold down the volume down button and the power button together, keep them held down, the captive lights on the bottom will flash about 15 times, when the phone goes off, let go of the power button only, the phone should now boot to the bootloader.
post your fastboot getvar all without imei and serial number please, anyone here needs more info about your phone before we can help and this will tell us all everything we need to know.
Hello,
thanks for your reply.
I have tried holding the power button and vol- together. Even after more than 30 seconds the phone does not react and keeps on showing the CM logo.
Sorry, for not providing more information. I would've posted the getvar info before but was not able to connect through fastboot.
Will do once the battery is charged enough for the next try.
After the battery dying and charging a little bit I was able to go into fastboot mode. The loader screen was showing "fastboot usb". Trying to obtain the variables yields:
C:\fastboot>fastboot getvar (all)
getvarall) FAILED (remote: unknown command)
finished. total time: 0.016s
DNK83 said:
After the battery dying and charging a little bit I was able to go into fastboot mode. The loader screen was showing "fastboot usb". Trying to obtain the variables yields:
C:\fastboot>fastboot getvar (all)
getvarall) FAILED (remote: unknown command)
finished. total time: 0.016s
Click to expand...
Click to collapse
take the brackets off the all () the command is fastboot getvar all
DNK83 said:
After the battery dying and charging a little bit I was able to go into fastboot mode. The loader screen was showing "fastboot usb". Trying to obtain the variables yields:
C:\fastboot>fastboot getvar (all)
getvarall) FAILED (remote: unknown command)
finished. total time: 0.016s
Click to expand...
Click to collapse
Why the brackets () in "fastboot getvar (all)" ? The command is "fastboot getvar all" without the quotes.
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.62.206.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: O2___102
(bootloader) battery-status: good
(bootloader) battery-voltage: 3684mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bb768ae1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.047s
alray said:
Why the brackets () in "fastboot getvar (all)" ? The command is "fastboot getvar all" without the quotes.
Click to expand...
Click to collapse
The brackets are added because I'm tired and kinda angry.
DNK83 said:
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.62.206.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: O2___102
(bootloader) battery-status: good
(bootloader) battery-voltage: 3684mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-bb768ae1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.047s
Click to expand...
Click to collapse
first of all I recommend you flash twrp 2.8.6.0 from here, it will make life easier for you: https://dl.twrp.me/m7/twrp-2.8.6.0-m7.img.html
fastboot flash recovery (name of recovery).img
fastboot erase cache
fastboot reboot-bootloader
then enter twrp, and create a very simple backup, just something like boot or cache.
now plug your phone into the computer, it should open on your computer as this version of twrp supports MTP, navigate to the TWRP backup folder on your phone and delete the backup file from the folder (just the backup file itself, none of the folders) it will be in TWRP/BACKUP/PHONE SERIAL NUMBER/DATE AND OTHER DIGITS/ delete the file in here and replace with the files in this zip (make sure you extract the zip first): https://www.androidfilehost.com/?fid=95897840722646676
now unplug your phone and restore the backup.
The installation of TWRP worked fine. Trying to make the simple backup yields a bunch of failed attempts to mount.
DNK83 said:
The installation of TWRP worked fine. Trying to make the simple backup yields a bunch of failed attempts to mount.
Click to expand...
Click to collapse
in that case, select wipe, and then format data button, type yes to confirm, when done, select reboot to recovery for change to take effect, it will say no OS installed, just ignore it, it will also ask you if you would like to install super SU, select do not install, when the phone boots back to recovery, try backup again.
Okay.
I formatted the card and was able to do the backup. I was neither notified of a missing OS nor asked if I wanted to Install Super SU. Reboot to Recovery worked normal.
Plugging the phone into my computer does not yield a connection that I could use to copy files.
DNK83 said:
Okay.
I formatted the card and was able to do the backup. I was neither notified of a missing OS nor asked if I wanted to Install Super SU. Reboot to Recovery worked normal.
Plugging the phone into my computer does not yield a connection that I could use to copy files.
Click to expand...
Click to collapse
make sure you are on the recovery main screen when you plug the phone into your computer, no sub menu's.
If it still doesn't appear on your computer, double check your device manager to make sure its showing in there correctly.
A "Google Nexus ADB Interface" is listed. Is that what we're looking for?
Btw: many thanks for the help so far. It's becoming quite exciting right now.
DNK83 said:
A "Google Nexus ADB Interface" is listed. Is that what we're looking for?
Btw: many thanks for the help so far. It's becoming quite exciting right now.
Click to expand...
Click to collapse
Strange, it should look like this pict below, I'm using a HTC One M8, with the latest TWRP, but its the same thing as yours, as I previously had the M7.
try uninstall, that driver and then manually install the correct driver.
check Question 2 here on how to manually force the driver: http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
I have tried re-installing the HTC driver. So far no results. Did you want me to remove this ADB thing from the device manager? I am rebooting quickly to see if Win7 is the problem.
DNK83 said:
I have tried re-installing the HTC driver. So far no results. Did you want me to remove this ADB thing from the device manager? I am rebooting quickly to see if Win7 is the problem.
Click to expand...
Click to collapse
yes, just right click that other driver and uninstall it, then reboot.
I just download HTC sync manager and install that for my drivers, then just uninstall HTC sync, you will see the driver package which comes with sync manager just above it, leave that one alone, never had a problem with it.
The hardware detection ran when I plugged the phone in. The device is again listed as "Google Nexus ADB Device"
I have a package installed named "Minimal ADB and Fastboot Version 1.2". This is probably the reason why my phone is listed this way right now...uninstall?
DNK83 said:
The hardware detection ran when I plugged the phone in. The device is again listed as "Google Nexus ADB Device"
I have a package installed named "Minimal ADB and Fastboot Version 1.2". This is probably the reason why my phone is listed this way right now...uninstall?
Click to expand...
Click to collapse
strange, ive never seen it appear like that.
ive attached my adb and fastboot files below if you want to use those, maybe yours came with the google nexus driver.
Hi guys,
I really need help with my phone, i have an HTC One M7 802w dual sim and i soft bricked by trying to install an stock ruu which i though was the correct one for my phone.
I ended up being stuck in this screen an HTC Grey screen with exclamation marks in all four corners. I tried entering bootloader mode holding the phone in bright light by pressing the power button + vol down, but i had no success.
My computer can still see the device when try the fastboot devices command and can still flash a stock ruu i think but i can't find the correct one for my phone.
Can you guys please help! It almost brand new i only had it for 3 weeks now and i can't do anything but look at it
Here is my phones info:
(bootloader) version: 0.5
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-main: 2.39.1402.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) battery-status: good
(bootloader) battery-voltage: 3675mV
(bootloader) partition-layout: Generic
(bootloader) build-mode: SHIP
(bootloader) boot-mode: RUU
(bootloader) hbootpreupdate: 11
all: Done!
finished. total time: 44.035s
Thank you in advance! I really hope that you guys can help me!
mrrrdude said:
Hi guys,
I really need help with my phone, i have an HTC One M7 802w dual sim and i soft bricked by trying to install an stock ruu which i though was the correct one for my phone.
I ended up being stuck in this screen an HTC Grey screen with exclamation marks in all four corners. I tried entering bootloader mode holding the phone in bright light by pressing the power button + vol down, but i had no success.
My computer can still see the device when try the fastboot devices command and can still flash a stock ruu i think but i can't find the correct one for my phone.
Can you guys please help! It almost brand new i only had it for 3 weeks now and i can't do anything but look at it
Here is my phones info:
(bootloader) version: 0.5
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-main: 2.39.1402.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) battery-status: good
(bootloader) battery-voltage: 3675mV
(bootloader) partition-layout: Generic
(bootloader) build-mode: SHIP
(bootloader) boot-mode: RUU
(bootloader) hbootpreupdate: 11
all: Done!
finished. total time: 44.035s
Thank you in advance! I really hope that you guys can help me!
Click to expand...
Click to collapse
This is your RUU according to your version main http://d-h.st/7GA
flash it like this:
1. Download the file and rename the file to RUU.zip
2. Place it in adb/fastboot folder
3. Reboot phone to fastbootUSB mode
4. as you are S-On you need to relock bootloader
fastboot oem lock
fastboot erase cache
fastboot reboot-bootloader
5. fastboot oem rebootRUU
6. fastboot flash zip RUU.zip (pre HBOOT update, please flush again)
7. fastboot flash zip RUU.zip (yes twice)
now make sure at the end it says successful and OKAY
8. fastboot reboot-bootloader
9. fastboot reboot.
Seanie280672 said:
This is your RUU according to your version main http://d-h.st/7GA
flash it like this:
1. Download the file and rename the file to RUU.zip
2. Place it in adb/fastboot folder
3. Reboot phone to fastbootUSB mode
4. as you are S-On you need to relock bootloader
fastboot oem lock
fastboot erase cache
fastboot reboot-bootloader
5. fastboot oem rebootRUU
6. fastboot flash zip RUU.zip (pre HBOOT update, please flush again)
7. fastboot flash zip RUU.zip (yes twice)
now make sure at the end it says successful and OKAY
8. fastboot reboot-bootloader
9. fastboot reboot.
Click to expand...
Click to collapse
Thank you very much! i'll download the file and try! be back with a reply! hope it workes! thank you again!!!!!!
mrrrdude said:
Thank you very much! i'll download the file and try! be back with a reply! hope it workes! thank you again!!!!!!
Click to expand...
Click to collapse
IT WORKES!!!! My PHone is back to normal!! THANK YOU VERY MUCH!
I'm curious about something, can you please tell me what do you look for to see which is the proper RUU for any HTC?
mrrrdude said:
IT WORKES!!!! My PHone is back to normal!! THANK YOU VERY MUCH!
I'm curious about something, can you please tell me what do you look for to see which is the proper RUU for any HTC?
Click to expand...
Click to collapse
THIS: (bootloader) version-main: 2.39.1402.1
bit more tricky though if this isn't present, I then base it on CID, MID, Baseband version, HBOOT version etc, whatever I can.
it helps that you have a dual sim kind of, everything for your phone is here: http://forum.xda-developers.com/showthread.php?t=2617159
scroll down the page till you see 3. HTC One 802w (x.xx.1402.x) in blue, and then from there look up your full version main, if your VM is an OTA, then you have a big problem trying to recovery your phone, if theres an RUU then its easy.
Now your back up and running, make yourself a nandroid backup before messing with your phone, then copy the nandroid to somewhere safe on your computer, ive seen so many people wipe there entire phone by accident, including the nandroid and then being stuck, or get s-off for it, s-off is the difference between fixing your phone in the future if it ever goes down again, or having a nice new paper weight.
Seanie280672 said:
THIS: (bootloader) version-main: 2.39.1402.1
bit more tricky though if this isn't present, I then base it on CID, MID, Baseband version, HBOOT version etc, whatever I can.
it helps that you have a dual sim kind of, everything for your phone is here: http://forum.xda-developers.com/showthread.php?t=2617159
scroll down the page till you see 3. HTC One 802w (x.xx.1402.x) in blue, and then from there look up your full version main, if your VM is an OTA, then you have a big problem trying to recovery your phone, if theres an RUU then its easy.
Now your back up and running, make yourself a nandroid backup before messing with your phone, then copy the nandroid to somewhere safe on your computer, ive seen so many people wipe there entire phone by accident, including the nandroid and then being stuck, or get s-off for it, s-off is the difference between fixing your phone in the future if it ever goes down again, or having a nice new paper weight.
Click to expand...
Click to collapse
Thank you very much for your help! I'll do that from now one! i have allot to learn about flashing.
Hi there, I must have flashed the wrong sense ROM. I am extremely noobish, so bare with me.
I tried following this amazing guide: http://forum.xda-developers.com/showthread.php?t=2739126 but have had no luck when it comes to flashing the recovery indicated.
"C:\adb>fastboot flash recovery twrp-recovery-2.7-m7-nobcb.img
error: cannot load 'twrp-recovery-2.7-m7-nobcb.img'"
It looks like I entered it right...
My phone will power on and function OK with data and text, but cannot make calls. Sometimes it'll reboot into hboot when I plug it into USB/AC. I have access to fastboot, but not adb, nor recovery.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: `
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT35...
(bootloader) imei: 3559...
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4118mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-331585dd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thank you for your time, XDA!
Have you selected the Fastboot option in bootloader before you flash that?
Sent from my HTC One using Tapatalk
cyrusct82 said:
Have you selected the Fastboot option in bootloader before you flash that?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Yes and it shows under "fastboot devices"
It's now managed to have gotten worse and will only boot into the spash screen, then Fastboot (not Hboot).
If I remove the sim card, it will boot up normally (unless it's plugged into USB/AC). If I insert the sim, or plug in the microUSB, it will shortly thereafter crash into fastboot.
1- error: cannot load -> means the filename is wrong
2- Are you able to get to any kind of stable (or at least semi-stable) part; ROM or TWRP?
3- can you please provide the link (thread and file please) of what you flashed; so that we can look what was corrupted
nkk71 said:
1- error: cannot load -> means the filename is wrong
2- Are you able to get to any kind of stable (or at least semi-stable) part; ROM or TWRP?
3- can you please provide the link (thread and file please) of what you flashed; so that we can look what was corrupted
Click to expand...
Click to collapse
1) I tried simplifying the name to TWRPnbc.img and it's still says failed
2) I was able to boot into the ROM, make texts and use data reliably for a bit, once this issue started, but now it is so bad I can only access fastboot (including presence in "fastboot devices" of fastboot commands). Hboot does not acknowledge USB, adb devices shows nothing (device manager shows nothing in Hboot mode) and attempting to load the ROM kicks me back to Fastboot (not Hboot). Recovery kicks me back to Fastboot as well :crying:
3)It was a while ago that I flashed this ROM and it WAS stable for nearly 6 months, but I think it was just the first ROM of the list for the GURU resets, here:
http://www.htc1guru.com/downloads/stock-rom-downloads/
The version of TWRP I was trying to flash, if you are interested, is in the guide/link in the OP.
Thank you for your time and attention, nkk71!
Enigmatic Fart said:
1) I tried simplifying the name to TWRPnbc.img and it's still says failed
2) I was able to boot into the ROM, make texts and use data reliably for a bit, once this issue started, but now it is so bad I can only access fastboot (including presence in "fastboot devices" of fastboot commands). Hboot does not acknowledge USB, adb devices shows nothing (device manager shows nothing in Hboot mode) and attempting to load the ROM kicks me back to Fastboot (not Hboot). Recovery kicks me back to Fastboot as well :crying:
3)It was a while ago that I flashed this ROM and it WAS stable for nearly 6 months, but I think it was just the first ROM of the list for the GURU resets, here:
http://www.htc1guru.com/downloads/stock-rom-downloads/
The version of TWRP I was trying to flash, if you are interested, is in the guide/link in the OP.
Thank you for your time and attention, nkk71!
Click to expand...
Click to collapse
1- renaming the file is no problem, but you probably ended up with <NAME>.img.img (double extension due to Windows hiding known extensions), hence the use for Windows Command Prompt - DIR command and TAB-completion
2- you being able to boot (to some extent is good-ish)
3- the htc1guru files are meant for the HTC One M7, so nothing wrong there
i'll need to catch up with you tomorrow, as i'm off for tonight, take it easy
nkk71 said:
1- renaming the file is no problem, but you probably ended up with <NAME>.img.img (double extension due to Windows hiding known extensions), hence the use for Windows Command Prompt - DIR command and TAB-completion
2- you being able to boot (to some extent is good-ish)
3- the htc1guru files are meant for the HTC One M7, so nothing wrong there
i'll need to catch up with you tomorrow, as i'm off for tonight, take it easy
Click to expand...
Click to collapse
Cool man, I'll run through and try to flash it again in the meantime and edit this post with results.
Thanks again for your help! Peace!
EDIT: OK, I see what the issue was, but a new one popped up. So I was attempting to flash the recovery I placed in my phone's storage. I now have "TWRP.img" (latest TWRP) and "TWRPnbcb.img" (the no bcb one from that guide) in my adb folder (where fastboot is) on my PC and have attempted to flash both recoveries for S&Gs.
Here are the results:
"C:\Windows\system32>cd C:\adb
C:\adb>fastboot devices
HT35xxxxxx... fastboot
C:\adb>fastboot flash recovery TWRPnbcb.img
sending 'recovery' (11278 KB)...
FAILED (command write failed (No such device or address))
finished. total time: -0.000s
C:\adb>fastboot flash recovery TWRP.img
sending 'recovery' (12534 KB)...
FAILED (command write failed (No such device or address))
finished. total time: 0.016s"
Last ditch bump! I don't want my phone retire in a junk drawer!
Enigmatic Fart said:
Last ditch bump! I don't want my phone retire in a junk drawer!
Click to expand...
Click to collapse
please post a "fastboot oem last_dmesg", after trying to flash something
@alray, might be able to decipher that
(sorry for the ping)
Hi guys,
A few days ago my phone started crashing after bout 10 seconds of getting to the android home screen. It literally didn't stop so i thought it might be smart to do a factory restore. That wiped everything but the boot/crashes still occurred. Now i'm stuck and don't know what to do. All the videos i've watched don't seem to match up with my issue and the fixes don't work. I've uploaded a video to show you what is happening.
I would be extremely grateful for any help or advice
With thanks
James
The flashing lights are normal when it comes to doing a hard reboot. You can unlock your bootloader as long as it isn't a Verizon model over on HTC's Dev website, it will tell you everything you need and the instructions. That will allow you to flash a custom recovery, such as TWRP. To flash that recovery after unlocking your bootloader, make sure you are in Fastboot and in the fastboot prompt on your PC/Mac type fastboot flash recovery recovery-name.img. From there, you can look around at the custom roms on this forum and see if anything suits you. If you prefer stock android then there are Lollipop and a few Marshmallow builds, if you prefer Sense 6/7 there's some builds for that as well. I'm going to be leaving and busy here for about 2-3 hours but when I get back if you need more assistance feel free to let me know on here.
jamesdf5 said:
Hi guys,
A few days ago my phone started crashing after bout 10 seconds of getting to the android home screen. It literally didn't stop so i thought it might be smart to do a factory restore. That wiped everything but the boot/crashes still occurred. Now i'm stuck and don't know what to do. All the videos i've watched don't seem to match up with my issue and the fixes don't work. I've uploaded a video to show you what is happening.
I would be extremely grateful for any help or advice
With thanks
James
Click to expand...
Click to collapse
It looks like a recovery issue. Can you get it to bootloader menu? Hold power + vol down till it enters bootloader
dey tuuk ur juurbs
fireball0093 said:
The flashing lights are normal when it comes to doing a hard reboot. You can unlock your bootloader as long as it isn't a Verizon model over on HTC's Dev website, it will tell you everything you need and the instructions. That will allow you to flash a custom recovery, such as TWRP. To flash that recovery after unlocking your bootloader, make sure you are in Fastboot and in the fastboot prompt on your PC/Mac type fastboot flash recovery recovery-name.img. From there, you can look around at the custom roms on this forum and see if anything suits you. If you prefer stock android then there are Lollipop and a few Marshmallow builds, if you prefer Sense 6/7 there's some builds for that as well. I'm going to be leaving and busy here for about 2-3 hours but when I get back if you need more assistance feel free to let me know on here.
Click to expand...
Click to collapse
Hi,
Thanks for the reply
The first thing i tried was unlocking the bootloader but my PC couldnt see the phone. I'll have to try again later and let you know
donkeykong1 said:
It looks like a recovery issue. Can you get it to bootloader menu? Hold power + vol down till it enters bootloader
dey tuuk ur juurbs
Click to expand...
Click to collapse
Thanks for replying. Yes i can get into bootloader
jamesdf5 said:
Thanks for replying. Yes i can get into bootloader
Click to expand...
Click to collapse
When you're in bootloader and you connect your phone to your PC, does it say fastboot usb on the phone?
dey tuuk ur juurbs
fireball0093 said:
The flashing lights are normal when it comes to doing a hard reboot. You can unlock your bootloader as long as it isn't a Verizon model over on HTC's Dev website, it will tell you everything you need and the instructions.
Click to expand...
Click to collapse
His bootloader his already unlocked see video @ 3:00, and that unlocked bootloader most likely caused the ota update to fail an so the bootloop (see video @ 0:49) (unlocking the bootloader = wipes /data/preload = ota will fail).
donkeykong1 said:
When you're in bootloader and you connect your phone to your PC, does it say fastboot usb on the phone?
Click to expand...
Click to collapse
Yep see video @ 3:00. So its the 1.44 + Win 8/10 incompatibility issue.
jamesdf5 said:
Hi,
The first thing i tried was unlocking the bootloader but my PC couldnt see the phone. I'll have to try again later and let you know
Click to expand...
Click to collapse
Its already unlocked as you can see from your bootloader screen ***UNLOCKED***
I guess you are using a Windows 8 or 10 PC? This is the reason why your PC doesn't detect your phone. It still running the old 1.44 Hboot version which isn't compatible with Win 8/10 for fastboot commands. Btw USB debugging on/off doesn't matters for using fastboot commands in bootloader or for using adb commands when in a custom recovery, its only needed to use adb commands from a booted rom. The simplest solution would be to get your hands on a Win 7 PC, install adb/fastboot and the drivers, and post the output of "fastboot getvar all" (don't post your imei / sn). Your phone is running a pretty old version, I'm sure we'll be able to find a RUU or a Guru reset rom to restore your phone back to stock.
alray said:
His bootloader his already unlocked see video @ 3:00, and that unlocked bootloader most likely caused the ota update to fail an so the bootloop (see video @ 0:49) (unlocking the bootloader = wipes /data/preload = ota will fail).
Yep see video @ 3:00. So its the 1.44 + Win 8/10 incompatibility issue.
Its already unlocked as you can see from your bootloader screen ***UNLOCKED***
I guess you are using a Windows 8 or 10 PC? This is the reason why your PC doesn't detect your phone. It still running the old 1.44 Hboot version which isn't compatible with Win 8/10 for fastboot commands. Btw USB debugging on/off doesn't matters for using fastboot commands in bootloader or for using adb commands when in a custom recovery, its only needed to use adb commands from a booted rom. The simplest solution would be to get your hands on a Win 7 PC, install adb/fastboot and the drivers, and post the output of "fastboot getvar all" (don't post your imei / sn). Your phone is running a pretty old version, I'm sure we'll be able to find a RUU or a Guru reset rom to restore your phone back to stock.
Click to expand...
Click to collapse
Thanks for your reply. Really helpful. I am using windows 10 but thankfully I have a windows 7 laptop that is stuck in an update loop . So i'm now using the laptop and have unlocked the bootloader. (I didnt have an unlocked bootloader, the image on the video i uploaded was just a screenshot of an example).
So now i'm at the unlocked bootloader stage. I now need to know what order to do things next. The phone is still bootlooping.
Using the laptop the bootloop screen now shows USB
Thanks again
donkeykong1 said:
When you're in bootloader and you connect your phone to your PC, does it say fastboot usb on the phone?
dey tuuk ur juurbs
Click to expand...
Click to collapse
It does now i've unlocked it. yes
jamesdf5 said:
It does now i've unlocked it. yes
Click to expand...
Click to collapse
Post a fastboot getvar all so we can tell you which RUU is for your phone. Be sure to delete your IMEI and serial no from the output before you post it
dey tuuk ur juurbs
donkeykong1 said:
Post a fastboot getvar all so we can tell you which RUU is for your phone. Be sure to delete your IMEI and serial no from the output before you post it
dey tuuk ur juurbs
Click to expand...
Click to collapse
Okie dokie thanks
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.61.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: Chicken Korma
(bootloader) imei: Chocolate
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4288mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
jamesdf5 said:
Okie dokie thanks
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.61.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: Chicken Korma
(bootloader) imei: Chocolate
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4288mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
Latest firmware and s-on... Not good... There is no signed firmware for your phone, but there is a way to trick your phone to think it's on older firmware. @alray knows everything about that, so we'll have to wait for him to see this
dey tuuk ur juurbs
donkeykong1 said:
Latest firmware and s-on... Not good... There is no signed firmware for your phone, but there is a way to trick your phone to think it's on older firmware. @alray knows everything about that, so we'll have to wait for him to see this
dey tuuk ur juurbs
Click to expand...
Click to collapse
ok thank you :good:
jamesdf5 said:
Thanks for your reply. Really helpful. I am using windows 10 but thankfully I have a windows 7 laptop that is stuck in an update loop . So i'm now using the laptop and have unlocked the bootloader. (I didnt have an unlocked bootloader, the image on the video i uploaded was just a screenshot of an example).
So now i'm at the unlocked bootloader stage. I now need to know what order to do things next. The phone is still bootlooping.
Using the laptop the bootloop screen now shows USB
Thanks again
Click to expand...
Click to collapse
Sorry I thought the video was from you. So as I can see your phone isn't on hboot 1.44 so it should have worked fine with windows 10....
jamesdf5 said:
Okie dokie thanks
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.61.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: Chicken Korma
(bootloader) imei: Chocolate
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4288mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
Flash twrp recovery
Code:
fastboot flash recovery twrp-3.0.0-0-m7.img
fastboot erase cache
fastboot reboot-bootloader
Then boot your phone in twrp main menu so you can use adb commands. You'll need to change your version-main number from 7.19.61.51 to 7.19.61.10 so you can flash the 7.19.61.10 RUU which is the latest one for this phone:
Code:
adb shell
echo -ne "7.19.61.10\x00\x00" | dd of=/dev/block/mmcblk0p19 bs=1 seek=160
exit
adb reboot bootloader
**** Better to copy/paste the command starting with "echo -ne". A typo in this command could be really dangerous for your phone so make sure you do not make any mistake.
Once back in bootloader mode, do a "fastboot getvar all" again and confirm your version-main is now 7.19.61.10, If yes, relock your bootloader using "fastboot oem lock" and flash the 7.19.61.10 RUU. Dont forget you need to use the fastboot version linked in that thread to flash the RUU, it won't work with the standard fastboot version. Then when the ruu is flashed, your phone should boot normally, go through the initial setup screen and then download and install all the ota updates so you're back to 7.19.61.51.
alray said:
Sorry I thought the video was from you. So as I can see your phone isn't on hboot 1.44 so it should have worked fine with windows 10....
Click to expand...
Click to collapse
Yes it was my video but the bootloader image was a screenshot i found on Google cos my phone wasn't getting me to bootloader so I wanted to refer to it.
alray said:
Flash twrp recovery
Code:
fastboot flash recovery twrp-3.0.0-0-m7.img
fastboot erase cache
fastboot reboot-bootloader
Then boot your phone in twrp main menu so you can use adb commands. You'll need to change your version-main number from 7.19.61.51 to 7.19.61.10 so you can flash the 7.19.61.10 RUU which is the latest one for this phone:
Code:
adb shell
echo -ne "7.19.61.10\x00\x00" | dd of=/dev/block/mmcblk0p19 bs=1 seek=160
exit
adb reboot bootloader
**** Better to copy/paste the command starting with "echo -ne". A typo in this command could be really dangerous for your phone so make sure you do not make any mistake.
Once back in bootloader mode, do a "fastboot getvar all" again and confirm your version-main is now 7.19.61.10, If yes, relock your bootloader using "fastboot oem lock" and flash the 7.19.61.10 RUU. Dont forget you need to use the fastboot version linked in that thread to flash the RUU, it won't work with the standard fastboot version. Then when the ruu is flashed, your phone should boot normally, go through the initial setup screen and then download and install all the ota updates so you're back to 7.19.61.51.
Click to expand...
Click to collapse
Fab thanks i'll give this a go tomorrow. I'll let you know how i get on
Thanks
James
jamesdf5 said:
Yes it was my video but the bootloader image was a screenshot i found on Google cos my phone wasn't getting me to bootloader so I wanted to refer to it.
Fab thanks i'll give this a go tomorrow. I'll let you know how i get on
Thanks
James
Click to expand...
Click to collapse
PS definitely not recognised on my Windows 10. Won't see it at all.
jamesdf5 said:
PS definitely not recognised on my Windows 10. Won't see it at all.
Click to expand...
Click to collapse
Strange, keep using your w7 pc for now. Maybe a driver problem, or maybe you are using an usb 3.0 port instead of a 2.0?
alray said:
Sorry I thought the video was from you. So as I can see your phone isn't on hboot 1.44 so it should have worked fine with windows 10....
Flash twrp recovery
Code:
fastboot flash recovery twrp-3.0.0-0-m7.img
fastboot erase cache
fastboot reboot-bootloader
Then boot your phone in twrp main menu so you can use adb commands. You'll need to change your version-main number from 7.19.61.51 to 7.19.61.10 so you can flash the 7.19.61.10 RUU which is the latest one for this phone:
Code:
adb shell
echo -ne "7.19.61.10\x00\x00" | dd of=/dev/block/mmcblk0p19 bs=1 seek=160
exit
adb reboot bootloader
**** Better to copy/paste the command starting with "echo -ne". A typo in this command could be really dangerous for your phone so make sure you do not make any mistake.
Once back in bootloader mode, do a "fastboot getvar all" again and confirm your version-main is now 7.19.61.10, If yes, relock your bootloader using "fastboot oem lock" and flash the 7.19.61.10 RUU. Dont forget you need to use the fastboot version linked in that thread to flash the RUU, it won't work with the standard fastboot version. Then when the ruu is flashed, your phone should boot normally, go through the initial setup screen and then download and install all the ota updates so you're back to 7.19.61.51.
Click to expand...
Click to collapse
Ok i got it working on my Windows 10.
I've just managed to flash the recovery image, cleared cache and rest. Thank you for the amazingly easy instructions.
However it won't go into the recovery it just keeps boot looping to the HTC logo.
When i select recovery i see the HTC logo and words that say entering recovery but then it restarts and continues boot looping.
Interestingly my bootloader now says **Tampered**. I'm guessing that is normal.
I appreciate all your time and effort trying to help me.
Regards
James
jamesdf5 said:
Ok i got it working on my Windows 10.
I've just managed to flash the recovery image, cleared cache and rest. Thank you for the amazingly easy instructions.
However it won't go into the recovery it just keeps boot looping to the HTC logo.
When i select recovery i see the HTC logo and words that say entering recovery but then it restarts and continues boot looping.
Interestingly my bootloader now says **Tampered**. I'm guessing that is normal.
I appreciate all your time and effort trying to help me.
Regards
James
Click to expand...
Click to collapse
Yes tampered is normal after flashing custom software. Try the old twrp 2.6.3.3, it sometime doing miracles. Mdmower's versions of TWRP are also known to boot when some other official twrp versions can't.
https://dl.twrp.me/m7/
http://android.cmphys.com/twrp-m7/
Btw did you erased the cache and rebooted the bootloader before attempting to boot in recovery ("fastboot erase cache" then "fastboot reboot-bootloader"? Its the main cause of non-booting recovery, just to be sure.
alray said:
Yes tampered is normal after flashing custom software. Try the old twrp 2.6.3.3, it sometime doing miracles. Mdmower's versions of TWRP are also known to boot when some other official twrp versions can't.
https://dl.twrp.me/m7/
http://android.cmphys.com/twrp-m7/
Btw did you erased the cache and rebooted the bootloader before attempting to boot in recovery ("fastboot erase cache" then "fastboot reboot-bootloader"? Its the main cause of non-booting recovery, just to be sure.
Click to expand...
Click to collapse
Oh dear. I have to confess i accidentally restarted the phone after i flashed it without erasing cache. :crying::crying: I then went back and flashed again and erased as you said in the instructions.
I have have tried the older version on twrp. No luck. I'm guessing i ballsed it up first time! Sorry