Moto G 2014 is Totally Unresponsive - G 2014 Q&A, Help & Troubleshooting

I was updating my Moto g2 from kitkat to the latest android version and during the installation, one of my friend hit the power button. Now the phone is totally dead. IT DOESN'T EVEN ENTER THE FASTBOOT MODE(power+vol down). Holding the power button for long time too is doing nothing. It also doesn't respond to charging and usb connect. Any suggestions?

DragonChasm said:
I was updating my Moto g2 from kitkat to the latest android version and during the installation, one of my friend hit the power button. Now the phone is totally dead. IT DOESN'T EVEN ENTER THE FASTBOOT MODE(power+vol down). Holding the power button for long time too is doing nothing. It also doesn't respond to charging and usb connect. Any suggestions?
Click to expand...
Click to collapse
Your phone has been hardbricked & sorry but there is no solution to it if ur not able to get to fastboot or recovery mode... i guess coz your friend intervened by pressing power button during installation it led to it... still show it to service centre or local repair shop for some hope..
Sent from my Moto G 2014 using Tapatalk

Blankflash
techlover93 said:
Your phone has been hardbricked & sorry but there is no solution to it if ur not able to get to fastboot or recovery mode... i guess coz your friend intervened by pressing power button during installation it led to it... still show it to service centre or local repair shop for some hope..
Sent from my Moto G 2014 using Tapatalk
Click to expand...
Click to collapse
thats a bad news :crying:
i wonder if there is blankflash file for my moto g 2014 available online, maybe i could use that??

Related

[q] moto x doesn´t turn on!

well, I have my moto x xt1053 with root, so i decide tu put the new firmware 4.4.2 kitkat, so everything was fine, I downloaded de original one, with de menu, options and then download uprgade, but when it got installed, the phone goy with a black screen, and I didn´t move anything. I have tried everything, but I don´t get the phone working, I tryied to turn it on by pressing the power + volume -
HEEEEEEEEEEEEEEEELPPPPP
I think it got bricked
clavats91 said:
well, I have my moto x xt1053 with root, so i decide tu put the new firmware 4.4.2 kitkat, so everything was fine, I downloaded de original one, with de menu, options and then download uprgade, but when it got installed, the phone goy with a black screen, and I didn´t move anything. I have tried everything, but I don´t get the phone working, I tryied to turn it on by pressing the power + volume -
HEEEEEEEEEEEEEEEELPPPPP
I think it got bricked
Click to expand...
Click to collapse
your vocabulary seems to be bricked to....
hold power and volume up for 10 seconds then power and volume for five should go into fastboot
mcsqwizzys98 said:
your vocabulary seems to be bricked to....
hold power and volume up for 10 seconds then power and volume for five should go into fastboot
Click to expand...
Click to collapse
it´s not working
you said 10 sec, for power an volumne - and then 5 sec power and volumne sgsin?
clavats91 said:
it´s not working
you said 10 sec, for power an volumne - and then 5 sec power and volumne sgsin?
Click to expand...
Click to collapse
Power down sorry
Sent from my XT1058 using Tapatalk
mcsqwizzys98 said:
Power down sorry
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
didn't work either
its always on a black screen, heelp
clavats91 said:
didn't work either
its always on a black screen, heelp
Click to expand...
Click to collapse
have you tried charging it.....
mcsqwizzys98 said:
have you tried charging it.....
Click to expand...
Click to collapse
hahaha yes, I think it´s a incompatibility or something like that, I wish i could see the moto x logo´s, but it wouldn´t appear
help
clavats91 said:
hahaha yes, I think it´s a incompatibility or something like that, I wish i could see the moto x logo´s, but it wouldn´t appear
help
Click to expand...
Click to collapse
i dont man i think shes screwed
It is tough to understand what exactly happened but to me it sounds like he downloaded an older firmware rev and then took an OTA, which generally leads to the exact problem, a brick.
Steve-x said:
It is tough to understand what exactly happened but to me it sounds like he downloaded an older firmware rev and then took an OTA, which generally leads to the exact problem, a brick.
Click to expand...
Click to collapse
mcsqwizzys98 said:
i dont man i think shes screwed
Click to expand...
Click to collapse
I read in other places that I had hard bricked my ´phone, so yeah, I screwed it
if anyone can help, I will be very grateful...
clavats91 said:
I read in other places that I had hard bricked my ´phone, so yeah, I screwed it
if anyone can help, I will be very grateful...
Click to expand...
Click to collapse
I connect it to my pc, and a green led appeared, and my computer said: usb device connected
any clueee?¡
I connect it and hold down power for 20 seconds then the green led appears
clavats91 said:
I connect it to my pc, and a green led appeared, and my computer said: usb device connected
any clueee?¡
I connect it and hold down power for 20 seconds then the green led appears[/Qthe battery is dead
Click to expand...
Click to collapse
mcsqwizzys98 said:
clavats91 said:
I connect it to my pc, and a green led appeared, and my computer said: usb device connected
any clueee?¡
I connect it and hold down power for 20 seconds then the green led appears[/Qthe battery is dead
Click to expand...
Click to collapse
but it's 'cause I apply another firmware?
is that possible?
Click to expand...
Click to collapse
Here is the thread with the information you on how to recover your phone. It doesn't seem all of them can be recovered but many people have been successful.
http://forum.xda-developers.com/moto-x/general/tut-resurrecting-bricked-moto-x-corrupt-t2629057

[Q] My Moto g 2nd gen got switched off while encrypting and now not switching on

Hi
I need urgent HELP.... Its my new Moto G 2nd Generation which I brought around 1 month ago. I was trying to encrypt my phone using the option in settings. It went perfectly fine till it shows 100% . Then it got switched off and now no response. I tried charging it up. Not working. Then tried to get into recovery by pressing power button and Volume + also Power and Volume -. No change. Did I bricked my phone? What shall I do? Its still in warranty, so giving the phone to service center helps?
pvikkath said:
Hi
I need urgent HELP.... Its my new Moto G 2nd Generation which I brought around 1 month ago. I was trying to encrypt my phone using the option in settings. It went perfectly fine till it shows 100% . Then it got switched off and now no response. I tried charging it up. Not working. Then tried to get into recovery by pressing power button and Volume + also Power and Volume -. No change. Did I bricked my phone? What shall I do? Its still in warranty, so giving the phone to service center helps?
Click to expand...
Click to collapse
Did you enter recovery before? Look at the following video and see if you can enter recovery:
Thanks for the reply.....
Thanks for your fast reply. I tried the same method but it didn't work at all. I kept my phone at home and after I came back from my office I just plugged it to give it a try. I guess my battery was fully drained, when I plugged it charging screen appeared. :laugh: A small hope came and I kept pressing the power button and Volume down for sometime and in between Volume up also. I guess Its my lucky day today, phone booted into recovery screen and I just selected normal power up option and I got all my data back. ..... You don't have an option to take your battery out and put it again. Other wise I won't be facing this situation....... Thanks for all.
you always hard reboot your phone by long pressing power button.

[Q] Help with Brick?

Tried to downgrade to 4.4.4 today using Moto's stock recovery image files. Ended up bricking my phone instead. The phone will boot up and then start to show the boot animation, but then it will shut off about half way through the process. When I plug it in to a computer, It's recognized as "MTP USB Device". What can I do? Thanks in advance.
Was able to get into bootloader. Please delete thread.
What did you do?
Hey man, sorry for post in this topic, but what did you do for get access in bootloader again? I had the same problem and my mobilephone isnt turning on. Only one time the green led was turned on but now isnt recognizing nothing.
The mobile is identified in PC like "USB MTP Device". How can I (re)flash a new version in my moto x?
See you
renanlouzada said:
Hey man, sorry for post in this topic, but what did you do for get access in bootloader again? I had the same problem and my mobilephone isnt turning on. Only one time the green led was turned on but now isnt recognizing nothing.
The mobile is identified in PC like "USB MTP Device". How can I (re)flash a new version in my moto x?
See you
Click to expand...
Click to collapse
To get into bootloader while the phone is turned off, hold volume down and power for 10 seconds then release the power button only while keeping volume pressed.
Sent from my XT1095 using Tapatalk
AGISCI said:
To get into bootloader while the phone is turned off, hold volume down and power for 10 seconds then release the power button only while keeping volume pressed.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
thanks, but this command isnt working.
when I press the buttons, nothing works.
the phone is just warming and the screen is black.
If it is warming, it is not off. You need to turn it off to use the buttons.
Sent from my XT1095 using Tapatalk

[Q] Unlocking bootloader hard bricked my moto x

So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Is your phone the developer edition?
Sent from my Samsung Galaxy Tab 4 8" model using Tapatalk
gullbert said:
So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Click to expand...
Click to collapse
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I've tried that several times. Definitely can't get into bootloader mode.
plugin to charger.... what do you see
sumon511 said:
plugin to charger.... what do you see
Click to expand...
Click to collapse
absolutely nothing.
Hold the power button as well as both the volume buttons all together.
Does it do?
gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
in that case,are you sure your charger/data cable is ok? also try connecting it to your computer with cable.do you see any device in computer? if its complete dead,then i see no hope
gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
JulesJam said:
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
Click to expand...
Click to collapse
His warranty is void unless it's a dev edition
adity said:
His warranty is void unless it's a dev edition
Click to expand...
Click to collapse
Depends on the state - in many states in the US, a manufacturer cannot void a warranty if the product failure/defect has nothing to do with why the manufacturer wants to void the warranty.
Since unlocking a bootloader has nothing to do with a battery failure, in those states where the law is as I stated above, Motorola cannot void the warranty. Now the average Joe may not know this and may not know how to sue Motorola if they won't honor the warranty, but if you do know this and do know how to file a small claims case against Motorola, then you would win in those states.
So it is not across the board true that you void your warranty if you unlock your bootloader and don't have a dev ed. It depends on the state and what is wrong with your phone.
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Lamarrotems said:
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Click to expand...
Click to collapse
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
JulesJam said:
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
Click to expand...
Click to collapse
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Lamarrotems said:
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Click to expand...
Click to collapse
Anyone had any experience with RDSLite or MotoFlasher? Haven't been able to get either to work, been trying for a couple hours. Any hlep would be GREATLY Appreciated - I am a poor grad student!
Younex said:
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
Click to expand...
Click to collapse
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
Travisdroidx2 said:
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
Click to expand...
Click to collapse
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
KidJoe said:
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
Click to expand...
Click to collapse
Good point. I have the old gnex. I just always used fastboot. Never read about anyone using Odin the whole time I used it. Always learn something new!
Same thing just happened to me. It was displaying blue "unlock..." then just froze. Absolutely nothing, just a black screen. Can't get into any bootloader or recovery. I really hope this phone is not totally screwed now. Any of you guys have any luck?

Black Screen and power button doesnt work after Camera Replacement

Hello guys im kinda crazy about this
i have a moto x xt1058 and it had a bad camera so i bought the replacement and i open the phone carefully like the video and i did the replacement then when i started to reassemble it i connected the battery before connecting power and volume buttons to the phone so i connected them when my phone auto started and it booted well in android 5.1 stock when i put the battery, then i finish the reassembly but i realized that my buttons were not working so i connected my phone to adb and i put adb reboot then it boot normaly but only volume buttons were working, power button was not working. then i open it only to see the buttons flex and it was connected good and didnt damage it. so i rebooted again with adb and surpirse phone after logo shows a black screen, and only active display was showing, i connected to pc and didnt recognize nothing then the battery died and actually its charging. i cant boot to fastboot because i dont know why power button doesnt work
What Can i DO, please i cant take it to repair it is too expensive. it had all stock 5.1 with unlocked bootloader.
sorry for my english, isnt my first language.
I would let it die again or power it off as you can , remove the camera replacement, put buttons and then battery back, see if phone works again.
kmiloxdxd said:
Hello guys im kinda crazy about this
i have a moto x xt1058 and it had a bad camera so i bought the replacement and i open the phone carefully like the video and i did the replacement then when i started to reassemble it i connected the battery before connecting power and volume buttons to the phone so i connected them when my phone auto started and it booted well in android 5.1 stock when i put the battery, then i finish the reassembly but i realized that my buttons were not working so i connected my phone to adb and i put adb reboot then it boot normaly but only volume buttons were working, power button was not working. then i open it only to see the buttons flex and it was connected good and didnt damage it. so i rebooted again with adb and surpirse phone after logo shows a black screen, and only active display was showing, i connected to pc and didnt recognize nothing then the battery died and actually its charging. i cant boot to fastboot because i dont know why power button doesnt work
What Can i DO, please i cant take it to repair it is too expensive. it had all stock 5.1 with unlocked bootloader.
sorry for my english, isnt my first language.
Click to expand...
Click to collapse
This is a hardware issue. Sounds like you damaged the cable to the power button even if you think you did not.
https://www.ifixit.com/Device/Motorola_Moto_X
JulesJam said:
This is a hardware issue. Sounds like you damaged the cable to the power button even if you think you did not.
https://www.ifixit.com/Device/Motorola_Moto_X
Click to expand...
Click to collapse
The phone was completely died so I let it charge then I get in in fastboot mode and restore fw now I phone works perfect but power button doesn't work maybe I have to buy flex replacement
:crying:
kmiloxdxd said:
The phone was completely died so I let it charge then I get in in fastboot mode and restore fw now I phone works perfect but power button doesn't work maybe I have to buy flex replacement
:crying:
Click to expand...
Click to collapse
I think so because this is not a software issue.
JulesJam said:
I think so because this is not a software issue.
Click to expand...
Click to collapse
oh i know that, i have restored it manually with mfastboot and still doesn't work so i will buy flex replacement , its cheap it costs like 5$
:crying:

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