Nexus 6 LTE connecting issues... strange! - Nexus 6 Q&A, Help & Troubleshooting

My rooted Nexus 6 and my sons stock Nexus 6 are having a lot of trouble connecting to LTE on Tmobile. I have to go to APNs, reset to default and reboot every hour or so. I did no changes to my phone.
Apparently, this is happening on other networks too.
Can anyone shed light on this? Some back door google update.
tMobile says no changes on their end. Also, other carriers are having this issue, ONLY Nexus 6.
PS - apparently , this has happened before too
http://www.idigitaltimes.com/nexus-6-problems-how-fix-mobile-data-connection-failure-issue-440151

flash a different radio/modem.

Same here. Just spoke to T-MOBILE and rep said it is an issue with a lot Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Edit: change all to a lot

wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
I got the same answer.
I did flash the 5.32 and 5.34 modems. No dice.
Then I tried Developer preview 5.39. It's been working for 15 minutes, which is a long time since the issue cropped up.
What a pain!

Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.

JimSmith94 said:
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
Click to expand...
Click to collapse
That is probably the same issue. I can receive texts, but can't send without a reboot.
So far.. the 5.39 developer modem has kept connection for an hour. Which is good considering how intermittent it was.
What really blows is that my phone and service was perfect until this event.
Even in the mountains of the Philippines last year, my phone worked perfect.

You may try dp5 my WiFi and Mobil got a lot better, but I'm not on t mobil. Flashing only the radio is maybe not enough, if you are on stock anyway you have nothing to loose

Check out Reddit for the growing thread on this issue. Happening with Nexus 6 users on different carriers around the world. Some GPS connected apps like Pokemon Go & Lyft will bork LTE connectivity. Probably a Google play services issue. Will be using my OnePlus one today just in case.

tmicrd68 said:
Check out Reddit for the growing thread on this issue. Happening with Nexus 6 users on different carriers around the world. Some GPS connected apps like Pokemon Go & Lyft will bork LTE connectivity. Probably a Google play services issue. Will be using my OnePlus one today just in case.
Click to expand...
Click to collapse
Interesting.. I hit the speedtest app right after a reboot to check, and it immediately borked my connection several times in a row. I like your theory..

wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
its NOT an issue with all n6 users on tmobile. i have a nexus 6, since nov 2014, and have never ever had that issue on tmobile. been on tmobile since the early 2000's..

Jeff_in_LA said:
My rooted Nexus 6 and my sons stock Nexus 6 are having a lot of trouble connecting to LTE on Tmobile. I have to go to APNs, reset to default and reboot every hour or so. I did no changes to my phone.
Apparently, this is happening on other networks too.
Can anyone shed light on this? Some back door google update.
tMobile says no changes on their end. Also, other carriers are having this issue, ONLY Nexus 6.
PS - apparently , this has happened before too
http://www.idigitaltimes.com/nexus-6-problems-how-fix-mobile-data-connection-failure-issue-440151
Click to expand...
Click to collapse
wolfeyes30 said:
Same here. Just spoke to T-MOBILE and rep said it is an issue with all Nexus 6 users. They kicked me off the network and it work for a bit but I'm still losing data. She said their tech department is working with Google for a fix.
Fyi...Flash 3 other radio's and it doesn't make a difference.
Click to expand...
Click to collapse
Jeff_in_LA said:
I got the same answer.
I did flash the 5.32 and 5.34 modems. No dice.
Then I tried Developer preview 5.39. It's been working for 15 minutes, which is a long time since the issue cropped up.
What a pain!
Click to expand...
Click to collapse
JimSmith94 said:
Not sure if my issue is the same, but for the last couple days Textra fails to send a text unless I reboot. Even a reply to a just received text fails. I have tried a couple different radios but neither has helped. I am also on a T-Mobile Nexus 6 stock rooted with the August 6.0.1 security update.
Click to expand...
Click to collapse
You guys have a lot of company... > http://www.androidpolice.com/2016/08/04/some-nexus-6-owners-report-data-outages-on-t-mobile/

I'm running stock N6, not rooted; bootloader locked; on T-Mo. While on WiFi, with WiFi calling enabled, I would get out of range of WiFi and cel data would not return without full reboot. If I disable WiFi calling before leaving WiFi service, cel data flipped as normal. I tested again with manual WiFi disable and if WiFi calling was on before the cut out, cel data never flipped on.
[Edit] I did notice though that when it does flip like it's supposed to, I'm connected at 3G. LTE doesn't kick on.

simms22 said:
its NOT an issue with all n6 users on tmobile. i have a nexus 6, since nov 2014, and have never ever had that issue on tmobile. been on tmobile since the early 2000's..
Click to expand...
Click to collapse
Stated what T-Mobile told me.

Ok, I did flash the beta radio 5.39.
It might be coincidence, but my phone has a solid connection for three hours now.
Hopefully they fixed it on their end.

I am not seeing this on my N6. Still on 5.1.1 LVY48H.

toastgodsupreme said:
I am not seeing this on my N6. Still on 5.1.1 LVY48H.
Click to expand...
Click to collapse
what radio can work on 5.1
Cause i have flyme rom, but have calls issue, ian not receiving any call. The other end saids it rings but my phone does not ring at all on calls.

It seems to be affecting some people, but not others. It also doesn't seem to be related to ROM, carrier, kernel, or radio versions. There are people all over the world on different carriers having the problem.
The symptoms I see are that I can't connect to any type of cellular data. Voice and SMS seem to work though. WiFi data works fine. GPS use seems to make it more likely to fail. Speedtest.net, Pokemon Go, Ingress, and Google Maps have been used to reproduce it.
The only thing I've found that seems to help is to freeze "Google Connectivity Services" using Titanium Backup. You might also try uninstalling updates, though it will just re-install. If it is related to that, it would make sense as the rollout of updates via Play Store are staged, so people would get the update at different times. I froze it about 4 hours ago and data has been solid with GPS use, LTE and HSPA tested. I also tested switching between WiFi and Cellular without issues on Tmobile-US. That's the only SIM I have, so I can't test other services. I couldn't seem to get a data connection for more than a few minutes before, so it's a huge improvement in my case.

ttabbal said:
It seems to be affecting some people, but not others. It also doesn't seem to be related to ROM, carrier, kernel, or radio versions. There are people all over the world on different carriers having the problem.
The symptoms I see are that I can't connect to any type of cellular data. Voice and SMS seem to work though. WiFi data works fine. GPS use seems to make it more likely to fail. Speedtest.net, Pokemon Go, Ingress, and Google Maps have been used to reproduce it.
The only thing I've found that seems to help is to freeze "Google Connectivity Services" using Titanium Backup. You might also try uninstalling updates, though it will just re-install. If it is related to that, it would make sense as the rollout of updates via Play Store are staged, so people would get the update at different times. I froze it about 4 hours ago and data has been solid with GPS use, LTE and HSPA tested. I also tested switching between WiFi and Cellular without issues on Tmobile-US. That's the only SIM I have, so I can't test other services. I couldn't seem to get a data connection for more than a few minutes before, so it's a huge improvement in my case.
Click to expand...
Click to collapse
T-Mobile acknowledges the issue. The one universal is that it's with the N6, not with other phones. There are a bunch of carriers around the world that are having the problem.
When mine breaks, SMS fails. The only mobile connectivity available to me is phone calls.
The Reddit thread mentioned above has people saying that disabling Location Services works. Far from ideal over time, but if it's true, it's something. I tried that. We'll see how it goes. Freezing Google Connectivity Services is nice, if it works without introducing other problems, because it would allow us to keep using whatever connectivity we like without data breaking.
I had a Bluetooth connectivity problem a year or more ago that surfaced literally out of nowhere and on every device I tested, a little more than ten of them. This was independent of ROM, root status, device, anything. The feature in question worked on every Android device we had tried one day (and for more than a year prior) and failed on every one the next. Sounds crazy, but it's what happened. Google barely paid attention to my bug reports and ran me in circles when they did. Never got fixed.
I trust this matter will.

Both my nexus6s are doing this with heavy GPS aps, data will shut down.
Sent from my Nexus 6 using XDA-Developers mobile app

I've had GCS frozen for a long time, running 5.39 radio & it happened to me. There is definitely something occurring substantially with our devices/network be it software or hardware based. Apparently T-Mobile & Google are working on it but the fix might not come until next week. I'll probably install latest N preview when I get home.

Related

anyone on ATT having data problems?

I've tried various different ROMs but it seems since installing the latest releases of Froyo I can't seem to get any kind of consistent data speeds any more.
One minute I'm getting 2mb the next I'm getting 200 or no connection at all. I've tried going back to other roms even 2.1 (cyanogen) but still have the issue. I don't know if it's network related or something is messed up on my phone.
I'm going to go back to completely stock everything (including radio) and see if I still have problems but just wanted to post here to see if anyone else has seen issues.
Thanks
Before you resort to messing with your device you might want to call AT&T and ask them whats up with you area. I found that 16 out of 20 towers in my arean were down and that was the problem. I continued to question them about what they were doing about it and found that the answer was nothing. The towers are Verizon owned and they cant do anything about it. They gave me a $280.19 credit on my account which almost pays next months bill.
I saved myself from the trouble and got next months bill paid.
Now, thats killing 2 birds with 1 stone
Yeah I've been having absolutely terrible data all day. I got on here looking for a thread about this. I'm also on AT&T. It has pretty much stopped working completely for the last two hours.
I read there was a nationwide outtage and people thought it was T-Mo but they claimed it was HTC.
Not real sure what the issue is but it's getting annoying.
vwauditech said:
Be you might want to call AT&T
Click to expand...
Click to collapse
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
I have been having big issues with the data connection since froyo came out.
Data will get "stuck" on sending and no program (browser, sync, market, ...) will be able to send or receive data ... they all time out or give a network connection error.
The did do an IMEI scan. They shut off my data because I had an iPhone plan.
I just hulked out at the ATT store for half an hour.
I'm still using a GSM carrier because I want to switch phones whenever I please.
They put me on the smartphone data plan. What happens if I want to grab an iPhone 4 and switch back and fourth?
So Angry. Don't Tread on Me!
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
cstcyr said:
Well I feel like an asshole. SwitchPro Widget disabled my data connection.
**** it I'm getting an iPhone.
Click to expand...
Click to collapse
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
xXJay_RXx said:
f**kin troll...
anyways i always seem to have some issue with AT&T data. mostly 3G. i could be doing fine at one point and then a few minutes later, i cant load pages or do anything data wise and then im forced to turn the 3G off or connect to wifi if its around. $30/month for this crap?
Click to expand...
Click to collapse
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Zenoran said:
ya... I ended up calling them... they said not having my IMEI # on my account would cause strange things eventually when the system does it's scans or whatever... they added the # to my account and data seems fine now... well, fine within ATT standards lol
Click to expand...
Click to collapse
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
ATnTdude said:
Crock'o's###e (it's an Irish crock, so there's an "e" at the end). All they need is the SIM card #, or ICCID, to authenticate the user. The IMEI is irrelevant and if the network needs it, it's auto-pulled from the switch (GSM phones always broadcasts the IMEI when they connect, it's how they nab people for the data plans). What the rep is doing with the IMEI is just updating the billing system, not anything network related (again, since the network already has your info). Now...what happens is that whenever you change the SIM or IMEI in the billing system, it orders the network to push out an OTA SIM update. There is,however, an option to simply send the OTA without fudging with the numbers.
Click to expand...
Click to collapse
Ya I've always been thinking the same thing but was rather desperate to get better results after a week of poor performance and, surprisingly, after updating the IMEI # I was getting full speeds again. It could be purely coincidental but I guess there's absolutely nothing wrong with having the correct IMEI on file.
ATT has been sucking lately. I don't know if it's the froyo radio or what but I have been experience a lot of lag when the phone has been off for a bit then trying to initiate a data connection. ATT's data network can be absolutely awesome or absolutely SUCK, depending on the time of day and network utilization. I think I'm ready to jump ship to sprint (apparently they've really cleaned up their network problems in central ohio) or verizon but the Nexus has me stuck to ATT until something significantly better comes a long to switch into.
Too bad all newer phones on other networks all have those craptastic sudo layers like sense and blur... that crap and the "personal touch" of the carrier to android releases always ends up in it being a small eternity before you actually get the latest android. This is why the Nexus stays in my hand... I sure hope someone else releases a vanilla android phone that's support as widely as the Nexus.
khaytsus said:
If you look around, there's a broad array of AT&T data problems the last 2-3 days... So something is going on, and I highly doubt it has anything to do with any hardware, software, etc, except for specific examples of course.
Perhaps all the ipony 4 lusers downloading new fart apps?
Click to expand...
Click to collapse
lol +1
but yea i hope it has nothing to do with hardware. i was just fine with my nexus one using 3G up until a few days ago. i hope this is AT&T's way of fixing their 3G. this better get cleared up soon cuz im sooo ready to jump onto Verizon's Droid X or jump on T-Mobile's Galaxy S (while still being able to use my sim card on my nexus). i always had issues with AT&T and i just tried to ignore it while i was on the iPhone 3Gs/Nexus One but now this is ridiculous. i have had a few nights were i would get no data service at all. i was scared as sh*t thinking i messed something up while i was flashing (i happened to have flashed something the night i had no data) but when i woke up the next morning, i had data again. im almost fed up with AT&T. im paying $175 a month for two lines and this is the crap i get?
iboj007 said:
Oddly enough, I ran the "mark the spot" application and at the end, it asked me if I wanted to run a diagnostic test. I selected yes and then about 10 minutes later it sent me a free text message acknowledging that they received my issue.
Now i'm testing my speeds and everything seems back to normal!
I'm getting consistent 1.5 up and 1.5 down whereas I was getting < 100 each way a couple of hours ago.
I'm in MD btw.
Click to expand...
Click to collapse
what does that do? does it help AT&T find the spotty service areas?

[SOLVED] Phone network issue

Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilĂ  ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.

[Q] Losing signal completely

Hello. Have any of you experienced total signal loss? (The triangle in the status bar is hollow/empty). This happens seemingly on random and it "fixes" itself in a minute or so, and I can make calls and have mobile data.
Thanks
I have been also facing this issue lately with different roms. In my case, I loose the network and have to reboot multiple times to get the network up. Sometimes because of this, my phone shuts off. Not sure what is happening.
I flashed Dirty Unicorns a few days ago, and signal would drop every few seconds. Turns out the APN was set for MetroPCS, changed it to T-Mobile IPv6 and it fixed it.
I found my issue is related to my network operator. I am not sure why this happening, everytime I reboot or shut it down, I loose the signal and it takes many attempt's to get a connection. It could either be lollipop bug, network compatibility or issue with the device. Will find it out on Monday.
same here
I've been dealing with this same thing for two days. I have Sprint.
I was on Chroma and traveling. I noticed I lost data during my drive. Once I got to the location, my wife had full 3g and I had nothing. I thought it must have been from dirty flashing an update. I wiped and flashed again chroma with the sprint.zip for apn. Still didn't work. I occasionally would connect to 3g but would lose it randomly for long periods of time. I ended up walking around with my verizon hotspot to have data.
I just flashed stock and I've been waiting 10 minutes for it to try to activate. I'm hoping it will work this time. What a mess this phone has become.
It seems like it's a lollipop bug. I tested my sim on a different phone and multiple times, I rebooted without any issues. I wonder if Google messed with lollipop or is it Motorola.
matejilic said:
Hello. Have any of you experienced total signal loss? (The triangle in the status bar is hollow/empty). This happens seemingly on random and it "fixes" itself in a minute or so, and I can make calls and have mobile data.
Thanks
Click to expand...
Click to collapse
Yeah, even if there the signal bar gets empty, it doesn't interrupt in incoming or outgoing calls Even mobile data works perfectly fine. For me it comes to normal after 5-6 seconds
For me it does interrupt calls and I don't have mobile data. I really hope its a lollipop issue. I guess they can add that as number 1500 to the bug list...
I am currently experiencing that exact same problem no matter which rom I am using. It is really becoming a PITA. Spent 950$ for this POS phone.
Not a lollipop issue.
matejilic said:
For me it does interrupt calls and I don't have mobile data. I really hope its a lollipop issue. I guess they can add that as number 1500 to the bug list...
Click to expand...
Click to collapse
Phillis said:
I am currently experiencing that exact same problem no matter which rom I am using. It is really becoming a PITA. Spent 950$ for this POS phone.
Click to expand...
Click to collapse
Few things to explain if you really want to find out what is wrong. Who is your carrier? Or you running stock or modified ROM? Are you rooted? Giving information like this may help you get to the problem. If it were a lollipop issue, don't you think everyone or at least a lot more people would be experiencing the same thing and posting about it???? Come on guys, be a little more precise when posting issues with said device.
vvveith said:
Few things to explain if you really want to find out what is wrong. Who is your carrier? Or you running stock or modified ROM? Are you rooted? Giving information like this may help you get to the problem. If it were a lollipop issue, don't you think everyone or at least a lot more people would be experiencing the same thing and posting about it???? Come on guys, be a little more precise when posting issues with said device.
Click to expand...
Click to collapse
Hi,
WIth Fido in Canada. As some others have posted, if I choose LTE (recommended) in Preferred Network Type, I lost my connection every 15 minutes for 1 minute. If I set to 3g, all is fine. I tried the sim in my nexus 5, doesn't happen.
Tried CM and some other AOSP customs roms, always have the problem. Also tried different radios., same problem. I will definitely retry with the factory image soon, but I have strong doubts it's the OS. I contacted Google, they are sending me a replacement phone.
It's insulting to shell out 950$CAD for a new phone, have it bug on you, then have them ship you a freaking refurbished device. I have a 64GB midnight blue from the first Canadian run (I was one of the lucky bastards, or unlucky!). Then they wonder why people buy iPhones...yes they are very limited, but at least the damn thing works.
Almost every single Nexus I have purchased has given me problems (4-5-6-7-7(2013)). The only one that has yet to show me problem is the 9, but that was a gift for my mother, so she won't even notice if things go bad. I am definitely done buying a Nexus device when it is released...lol
Forcing 3G
Hey Guys,
I tried switching from Euphoria OS to Omnirom but no dice.
I deleted all unused APNs and forced 3G connection, rebooted and it seems to be stable for now.
Hope there's a better fix soon.
Got another nexus 6 from Google...same problem. Every 10 minutes LTE drops. POS....
No problems here.. Sounds like a network issue not a hardware problem.

Lost mobile data with an exclamation mark, I can still make calls.

Edit: added details.
I have had my Nexus 6 for 3 days and first installed my Straight Talk SIM yesterday. Everything worked fine for less than a day then I started getting MMS picture messages failing. Now I get no mobile data. I swapped my SIM with my wifes, also on straight talk and mine with hers and I get the same issue and mine works fine in her phone.
I have rebooted many times, I have checked my APN settings and even have tried alternatives.
I have done a few searches and see other have this or very similar issues but I have not found anything that fixes my issue.
I am running Pure Nexus with the stock kernel.
tjlmbklr said:
Edit: added details.
I have had my Nexus 6 for 3 days and first installed my Straight Talk SIM yesterday. Everything worked fine for less than a day then I started getting MMS picture messages failing. Now I get no mobile data. I swapped my SIM with my wifes, also on straight talk and mine with hers and I get the same issue and mine works fine in her phone.
I have rebooted many times, I have checked my APN settings and even have tried alternatives.
I have done a few searches and see other have this or very similar issues but I have not found anything that fixes my issue.
I am running Pure Nexus with the stock kernel.
Click to expand...
Click to collapse
Need few more details. Who is your carrier? What ROM is on working phone?
I would clean flash latest factory image and see if that helps.
https://developers.google.com/android/nexus/images#shamu
Witek_M said:
Need few more details. Who is your carrier? What ROM is on working phone?
I would clean flash latest factory image and see if that helps.
https://developers.google.com/android/nexus/images#shamu
Click to expand...
Click to collapse
Straight Talk.
Pure Nexus ROM
I did a back up and tried flashing another ROM last night, CyanogenMod but I did something wrong and I ended up flashing Pure Nexus again and it restored everything from my backup (still learning I guess). But it is working fine, now that is, it was working fine before. The only thing that I thought may have caused an issues was I had Macrodroid setup to disable wifi radio when out of my homes cell tower's range. I used this all the time with my old phone and it helped a lot to save battery. But it didn't seem to work for some reason. So I turned Macrodroid off and it did help with my data issues then I even uninstalled it completely.
So bottom line, it's working now, but like I said in my original post, it was working for about 24 hours then I started having issues.
tjlmbklr said:
Straight Talk.
Pure Nexus ROM
Click to expand...
Click to collapse
Straight Talk is not a carrier. They are reseller of services provided by Big Four.
Witek_M said:
Straight Talk is not a carrier. They are reseller of services provided by Big Four.
Click to expand...
Click to collapse
I think all know this detail by now. The APN however is unique straight talk even though it is technically AT&T or (T-mobile)
I can't believe this is still an issue, totally unacceptable IMO
I've had this twice today. 100% stock, no root. Latest T-Mobile 5.1.1 with T-Mobile service. I'll take my phone out of my pocket and have a "!" next to the signal bar.
This even happens when in use. I had Spotify streaming music in my car when it cut out. When I got home, I checked the phone and again, "!" next to the signal bar.
I just did a clean flash and factory reset yesterday and set the phone up as a new device (no apps auto downloaded from previous setup) and I'm still getting this error whenever I leave the phone to sleep too long.
Same here !
Bought a N6 as my first Google phone, I thought I'd get the benefits of an always up to date phone, but instead I have to deal with that kind of issue
Hopefully that's a software issue and Google will provide us with a fix quickly... that's why I bought a Nexus !
(Orange 4G - France)
I had the same thing happen to me today. I left my phone in the car to go to a meeting, went to check it had no signal. Just turned on airplane mode for a few seconds then off, everything came back. I'm using the phone on ATT GoPhone network. I'm also using the nextgenphone apn instead of the phone apn. Maybe that's causing it.
Sent from my Nexus 6 using Tapatalk

Nexus 6, T-Mobile and MMS problem

This has been a frustrating issue. My wife and I both have Nexus 6 phones. She has the 32gb & I have the 64gb version. Hers recently started not receiving MMS messages. Anything with a large picture would simply never show up. Anything with a very small graphic or group text would show up as "Non-text content". Here are the steps we've taken to solve this:
1. TMO started by insisting it was an APN issue. So she edited her APN. Didn't help.
2. We then swapped SIMs. Hmmmm. My phone then behaved like hers while hers could then send/receive MMS.
3. TMO said ok maybe it's the SIM. They sent us a new one. SAME result. Her phone wouldn't receive MMS.
4. Out of frustration, I factory reset her phone and reset the APN info. Didn't help. (Cleaned up her phone of some trash programs though. :laugh
5. TMO engineering says they still can't find anything on their end. Elevate to tech supervisor. She tells us to go a TMO store (right near us) to try a THIRD SIM. OK, we do. SAME RESULT. We tried swapping SIMs around again and the same thing happens. My SIM in her phone, everything works. Her SIM in mine, I can't receive MMS.
6. TMO store guy suggests MAYBE (but unlikely) that there is something her account has that's stored on the SIM when its activated that causes the phone to freak. Also says it's above his pay grade .
So now we are again waiting on TMO to poke around further on their end. My question for all you smart types here is:
Has anyone ever heard of this issue? Is there anything you know of that could be causing it? I think it's a bad provisioning somewhere in the dark recesses of TMO. The ONLY change we made to our plans (which seems just coincidental) is that we moved from the 2 lines Unlimited for $100 plan to the over-55 Unlimited plan. We did this maybe 3 weeks ago. But the features are all the same on both plans.
We are both on the same Android 7.0 final OTA firmware updates from Google. NBD92G
Would there be ANY chance that a sideload firmware update would make any difference? We're getting desperate here. Any & all suggestions welcome.
I wonder if her SIM is configured for wifi calling. There has been a conflict between wifi calling and mms for awhile. I've seen it reported several times where this T-Mobile forum post helps in that case
Don't use old firmware... I had issues on certain custom ROMs and old firmware where MMS wouldn't work over WiFi. Never as bad as you were getting.
If you wanna stay stock, sideload the latest OTA to go to NGI55D. Anything older than that is vulnerable to Blueborne exploit, which is a HUGE security concern IMO. I can confirm MMS is working correctly (even with WiFi enabled) on bone stock NGI55D as well as custom ROM Dirty Unicorns v11.7.1 which includes September security patch.
ktmom said:
I wonder if her SIM is configured for wifi calling. There has been a conflict between wifi calling and mms for awhile. I've seen it reported several times where this T-Mobile forum post helps in that case
Click to expand...
Click to collapse
I've had this issue on most LOS roms. i ended up making a custom APN i flash when i try a rom built on LOS.
Yeah, it sure sounds like a problem with account partitioning, or something else with the account that gets associated with the SIM on initial use. What if you try the problem SIM in a phone that is not a Nexus 6? I wonder if you could get a new sim and set it up in a different phone, then transfer it to the problem phone?
OK all, finally got a TMO engineer who agreed with my assessment -- that it was a hidden provisioning problem. She nuked my wife's line and recreated it from scratch. Everything works great now. Frustrating that we had to go through about 15 phone calls and over 3 hours of phone time to get it resolved.
RealSkier said:
OK all, finally got a TMO engineer who agreed with my assessment -- that it was a hidden provisioning problem. She nuked my wife's line and recreated it from scratch. Everything works great now. Frustrating that we had to go through about 15 phone calls and over 3 hours of phone time to get it resolved.
Click to expand...
Click to collapse
Glad they figured this out.

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