No IMEI No Baseband No service No Network - One (M7) Q&A, Help & Troubleshooting

Hi! Need help! After flashing some roms and restores my phone got no IMEI no baseband no network and no service when it is turn on.
Please tell me what to do? need RUU or what???
C:\Fastboot\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.2
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA35VW921888
(bootloader) imei: 35443XXXXXXXXXX
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__032
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.067s

LordNiconJ said:
Hi! Need help! After flashing some roms and restores my phone got no IMEI no baseband no network and no service when it is turn on.
Please tell me what to do? need RUU or what???
C:\Fastboot\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.2
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA35VW921888
(bootloader) imei: 35443XXXXXXXXXX
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__032
(bootloader) battery-status: good
(bootloader) battery-voltage: 4078mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.067s
Click to expand...
Click to collapse
Indeed, a RUU would be the first thing to try. Its a well known issue to loose baseband/imei, its either caused by a software incompatibility (a will be able to fix that) or its an hardware problem. If your problem appeared right after flashing a rom then its most likely a software problem only.
The 7.19.401.51 RUU is the lastest version for your phone (see sticky threads in the general section).

Related

HTC_ONE_M7UL_2.24.707.1 official rom needed

Hi everybody
Below is my phone information from fastboot.I found so called official rom somewhere but after download i see package is damaged.Can you please please provide me link for correct rom?!!!
Code:
C:\ADB>fastboot getvar all > out.txt
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.707.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH39TW903627
(bootloader) imei: 355859055266654
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__044
(bootloader) battery-status: good
(bootloader) battery-voltage: 4323mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d16dc66985
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.056s
PShone won't power on in normal mode.
saratel-gsm said:
Hi everybody
Below is my phone information from fastboot.I found so called official rom somewhere but after download i see package is damaged.Can you please please provide me link for correct rom?!!!
Code:
C:\ADB>fastboot getvar all > out.txt
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.707.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: [B][COLOR="Red"]censored[/COLOR][/B]
(bootloader) imei: [B][COLOR="red"]censored[/COLOR][/B]
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__044
(bootloader) battery-status: good
(bootloader) battery-voltage: 4323mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d16dc66985
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.056s
PShone won't power on in normal mode.
Click to expand...
Click to collapse
Never post IMEI and SERIALNO, these are sensitive numbers you don't want to share, so remove them every time you post a getvar. (also meid # for cdma phones)
There is a guru reset rom for your version here (2.24.707.1). Make sure your recovery is up to date, then push it to your sd card and flash it.

[Q] htc m7-ul unknown baseband and no IMEI ??? ples help !!

plaes help me My device was restarting every two minutes because of unknown baseband and no IMEI plus the com.HTCdialler is not responding
thes is info in fastboot mode:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.23.3263.28
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT358W91xxxx
(bootloader) imei: 3578640XXXXXXXX
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3975mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.080s
how to fix thes proplem ??
Did you find out how to fix this?
D2Dchris said:
Did you find out how to fix this?
Click to expand...
Click to collapse
try flashing a full RUU and then a factory reset in stock recovery

Trying to get back to stock

I have a problem getting back to stock after accidentally flashing a wrong rom file. I cannot find the right RUU. The ROM failed to install and the phone hangs on boot image.
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT3***********
(bootloader) imei: *******************
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4325mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.047s
Klejdi90 said:
I have a problem getting back to stock after accidentally flashing a wrong rom file. I cannot find the right RUU. The ROM failed to install and the phone hangs on boot image.
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT3***********
(bootloader) imei: *******************
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4325mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.047s
Click to expand...
Click to collapse
I think you could use either the 7.19.401.2 or 7.19.401.22 from here:
http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
You will however have to change the version-main first, as your current installed rom is newer. Read the "How to downgrade with S-on" section at the end of the second post. When complete you should get any OTA's available to bring up to current version again.

Bad reception in central Europe

Dear All,
I have a strange problem with reception on my M7.
Namely, now I am living in house with friends where everyone have reception from same network that I am using except me.
I already requested for SIM duplicate so the issue is not laying in this part.
The network "I want to use" is P4 (Play) Poland.
Cell info:
C:\Users\John Smith>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA3C2Wxxx
(bootloader) imei: 355859056xxx
(bootloader) meid: 000000000xxx
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3773mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Is here anyone from Poland who has same problem?
Thanks a lot in advance guys/ladys!
teetx said:
Dear All,
I have a strange problem with reception on my M7.
Namely, now I am living in house with friends where everyone have reception from same network that I am using except me.
I already requested for SIM duplicate so the issue is not laying in this part.
The network "I want to use" is P4 (Play) Poland.
Cell info:
C:\Users\John Smith>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA3C2W1596124
(bootloader) imei: 355859056952644
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3773mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Is here anyone from Poland who has same problem?
Thanks a lot in advance guys/ladys!
Click to expand...
Click to collapse
Are you on stock ROM or a custom one? Also you are running a very old firmware, so upgrading the firmware could solve your issue
dey tuuk ur juurbs
The issue is visible on stock or on custom ROM.
I will update the firmware now and try it out.
PS: How can I do it most easly, I searched the forum but If You could to show me the most fast and accurate way
I flashed the firmware with instructions from comment from:
http://www.htc1guru.com/dld/7-15-401-1_firmware_darkboot-zip/
and now I have logo with four triangles on corners ;/
C:\Users\John Smith>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4T.33.3218.15
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA3C2xxxx
(bootloader) imei: 3558590xxxx
(bootloader) meid: 00000xxxx
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3781mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: RUU
(bootloader) commitno-bootloader: dirty-5d4c562c
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.099s
I think I have to old HBoot. Where I can download version greater then I have?
teetx said:
I flashed the firmware with instructions from comment from:
http://www.htc1guru.com/dld/7-15-401-1_firmware_darkboot-zip/
and now I have logo with four triangles on corners ;/
C:\Users\John Smith>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4T.33.3218.15
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: FA3C2xxxx
(bootloader) imei: 3558590xxxx
(bootloader) meid: 00000xxxx
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3781mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: RUU
(bootloader) commitno-bootloader: dirty-5d4c562c
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.099s
I think I have to old HBoot. Where I can download version greater then I have?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2316726
Here's a collection of RUUs. One note to you - if you want to flash 7.xx.xxx.xx you need to use HTC fastboot. I used the latest KitKat 6.19.401 and took official updates to the latest
dey tuuk ur juurbs
on a side note, I wouldn't recommend the 7.15.401 version, its a leaked/unofficial version. You want 7.19.401
Hi there
I've got similar problem and also like 50 % of the calls the other person cant hear me at all or can hear me for a few seconds and then cant hear me.
C:\Users\Przemo>C:\android\fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.30
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT343xxxxx
(bootloader) imei: 3544360xxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3952mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.090s
I will really appreciate help to resolve this problem.
Przemopsk said:
Hi there
I've got similar problem and also like 50 % of the calls the other person cant hear me at all or can hear me for a few seconds and then cant hear me.
C:\Users\Przemo>C:\android\fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.30
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT343xxxxx
(bootloader) imei: 3544360xxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3952mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.090s
I will really appreciate help to resolve this problem.
Click to expand...
Click to collapse
Try upgrading your firmware to the latest 7.19.401.51 and see if the problem persists. Also, if you're on a custom ROM, you could try flashing a stock ROM and see if that takes care of your issue
I tried to upgrade my firmware but couldnt do it couse of error
\android\fastboot flash firmware.zip
unknown partition 'firmware.zip'
error: cannot determine image filename for 'firmware.zip'
Cant find solution for this.
Also i cant make any calls when mobile data in on.
Hello guys.
I wanted to say thanks for help, but my problems were caused by phone compiled with... 3 parts from every part of globe. MB was from APAC, other stuff from EMEA.. Even case was from same shi*hole..
I was cheated by seller of this phone
Thanks a lot one more time. Thread can be closed if we are considering only my issue
teetx said:
Hello guys.
I wanted to say thanks for help, but my problems were caused by phone compiled with... 3 parts from every part of globe. MB was from APAC, other stuff from EMEA.. Even case was from same shi*hole..
I was cheated by seller of this phone
Thanks a lot one more time. Thread can be closed if we are considering only my issue
Click to expand...
Click to collapse
Have you repaired it somehow if so how much did it cost? And also i pmed you few months ago but you are not very often reading pms i guess

Need official RUU

Hi, please help me guys.
I need RUU for HTC ONE M7,
getvar all:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HTxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__044
(bootloader) battery-status: good
(bootloader) battery-voltage: 3914mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.091s
Already try both of this RUU but always end with "error 12" using HTC_ fastboot. I think im using the wrong RUU.
1 - PN07IMG_M7_UL_L50_SENSE60_MR_hTC_Asia_WWE_7.21.707 .5_Radio_4T.35.3218.16_10.33Q.1718.01L_release_425 264_signed
2- PN07IMG_M7_UL_L50_SENSE60_MR_hTC_Asia_WWE_7.21.707 .21_Radio_4T.35.3218.16_10.33Q.1718.01L_release_43 1106_signed
Please help.. thanks in advance

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