Moto G2 (2014) stuck at Motorola Logo - G 2014 Q&A, Help & Troubleshooting

I have moto g2 XT 1068. It was rooted using King Root. Boot-loader is locked and NO custom recovery is installed.
I was trying to re-install GL tools ( of course without using custom recovery), when an error message popped up.
Then I switched off the mobile, but when I tried switching it on it got stuck at Motorola Logo.
I wiped user data and wiped cache using stock recovery(as per the instructions given on motorola portal.)
However it did not work for me. Also I gave the mobile to local mobile repairer who tried to install the software, which was also a waste of time. What should I do now ? I have very basic knowledge of Android phone so it would be very grateful if someone provides step by step guide to solve the problem. Thank you in advance

Related

[Q] Newbie to Moto X/ Android - 4.4.2 issues

Hi All,
I'm lost, so hope you chaps can help.
Have just purchased a Verizon Moto X developer phone X1060 - its from the USA, I'm in Hong Kong and obviously not using a Verizone sim card - further, I'm a iMac user, so Android is new to say the least to me.
My MX is already "rooted" so want to upgrade to latest 4.4.2, obviously I have to do this via boot loader - big difficulties encountered having download all necessary files and cannot "hard" reboot as getting Andy with Red Triangle - I take it some issue with fast boot or whatever, but after 12 hours effort, absolutely stuck and getting annoyed.
So, time to hit boards and get expert advice me thinks?
I always used OTA updates, but I think that you have to unlock your bootloader, and/or, use RSD LITE like this:
http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515
Many thanks, but
djlucask said:
I always used OTA updates, but I think that you have to unlock your bootloader, and/or, use RSD LITE like this:
http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515
Click to expand...
Click to collapse
Thanks for your input, but as I have a developer Moto X from Verizone and am using it with a mobile provider in Hong Kong, I cannot do OTA update, hence struggling, and struggling because I'm on OSX 10.8 and an iMac, most guides being for PC - have managed to crack half the issue, but flashing ROM's is a big pain presently, particularly when using Terminal!
editor1 said:
Thanks for your input, but as I have a developer Moto X from Verizone and am using it with a mobile provider in Hong Kong, I cannot do OTA update, hence struggling, and struggling because I'm on OSX 10.8 and an iMac, most guides being for PC - have managed to crack half the issue, but flashing ROM's is a big pain presently, particularly when using Terminal!
Click to expand...
Click to collapse
Oh i forgot the iMac issue, I never saw tutorials for OSX, maybe the best choice here is to make an Windows VM, or an Linux, that way would be always easy to mod your phone.
Sorry I don't have any other possible solutions for this
Might be easier to read up on how to change the recovery to TWRP (make sure get version 2.7); sounds like you are on the stock recovery still since you get Andy w/ Red Triangle) then use TWRP to flash a rooted, updated rom from the development section. If you are already rooted (not just unlocked) then you can use an app like Recovery manager (?) to flash TWRP while booted into the regular android system.
Or, you can also flash all the update files from the Bootloader using Fastboot. I don't have a MAC, so I don't know if the Motorola Fastboot file is available for Mac though. If you can't use the Motorola fastboot, you will need to use fastboot to flash the TWRP recovery, and then flash the new ROM system image using a ROM zip file in TWRP recovery instead of Bootloader.
Just make sure you are in the Bootloader when you try and use fastboot, not in the Factory Recovery. I believe the Andy icon indicates you are in the Factory Recovery.
One other tip: when in bootloader, the "volume up" key is the "enter" key to select the option that is highlighted (not the power key like other Android devices I have used).
When you flash TWRP, DON"T reboot, instead, use the bootloader option to boot to recovery directly (without rebooting).
Once you have a custom recovery, and have root, you won't ever need to worry about working on a Mac instead of PC.
jasoraso said:
Might be easier to read up on how to change the recovery to TWRP (make sure get version 2.7); sounds like you are on the stock recovery still since you get Andy w/ Red Triangle) then use TWRP to flash a rooted, updated rom from the development section. If you are already rooted (not just unlocked) then you can use an app like Recovery manager (?) to flash TWRP while booted into the regular android system.
Or, you can also flash all the update files from the Bootloader using Fastboot. I don't have a MAC, so I don't know if the Motorola Fastboot file is available for Mac though. If you can't use the Motorola fastboot, you will need to use fastboot to flash the TWRP recovery, and then flash the new ROM system image using a ROM zip file in TWRP recovery instead of Bootloader.
Just make sure you are in the Bootloader when you try and use fastboot, not in the Factory Recovery. I believe the Andy icon indicates you are in the Factory Recovery.
One other tip: when in bootloader, the "volume up" key is the "enter" key to select the option that is highlighted (not the power key like other Android devices I have used).
When you flash TWRP, DON"T reboot, instead, use the bootloader option to boot to recovery directly (without rebooting).
Once you have a custom recovery, and have root, you won't ever need to worry about working on a Mac instead of PC.
Click to expand...
Click to collapse
Thanks for info, I've managed to setup fast boot, its the actual flashing of the ROM via Terminal that's confusing to say the least - basically, in Mac terminal necessary to change inputting details associated with rooting instructions found on PC - side of the equation, hence why I'm stuck. Would be easier to get someone with a PC laptop to lend a hand, most don't do custom jobs on Android though, so, will have to figure it out myself and then hopefully render help to others.
Republic Wireless Moto X Moto G Discount Code Link URL
$25 Republic Wireless credit at checkout with purchase of your phone using this discount link
editor1 said:
Thanks for info, I've managed to setup fast boot, its the actual flashing of the ROM via Terminal that's confusing to say the least - basically, in Mac terminal necessary to change inputting details associated with rooting instructions found on PC - side of the equation, hence why I'm stuck. Would be easier to get someone with a PC laptop to lend a hand, most don't do custom jobs on Android though, so, will have to figure it out myself and then hopefully render help to others.
Click to expand...
Click to collapse
Have you tried this?
Toolkit for Mac OS under development...
Sent from my XT1060 using Tapatalk 2
imparables said:
Have you tried this?
Toolkit for Mac OS under development...
Sent from my XT1060 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for info, I've not tried Toolkit, or heard of it - any links to assist with this?
Basically, you are going to see more Mac users adopt Android over the coming months, and many like me suffer in an all OSX environment when playing about with PC-structured advice - shame I never adopted a duel boot system on my mac, but its always been for DTP, hence always happy with Adobe in Mac.
Now upgraded to 4.4.2
editor1 said:
Thanks for info, I've not tried Toolkit, or heard of it - any links to assist with this?
Basically, you are going to see more Mac users adopt Android over the coming months, and many like me suffer in an all OSX environment when playing about with PC-structured advice - shame I never adopted a duel boot system on my mac, but its always been for DTP, hence always happy with Adobe in Mac.
Click to expand...
Click to collapse
Thanks for the input, after two days of hell, I'm now fully upgraded to KitKat 4.4.2, my Moto X1060 Dev phone is working as it should be, I've unlocked it, am able to do side-loading, have TWRP installed - a bigger pain as caused a continually boot loop, erased, re-installed all from Moto and re-cracked it.
So it works, and I did all this on a iMac and in terminal, which I don't often use!
Not bad for someone fast approaching 50 - and yes, this is a kids game I'm afraid to say.

[Q] Moto X Not Booting after trying to root PLEASE HELP

I just got my Moto X 2014 Pure Edition in the mail yesterday and now I've gone and tried to root it.
I had already unlocked the bootloader and then being giddy I installed android 5 since I wanted to try it out. From here, I messed up. I tried to root it using the Superboot method. Unfortunately, I didn't realize this was for the 4.4.4 build.
After flashing the image, I was able to get back into the OS, but I wasn't able to install apps or get to the home screen. I could still browse still open chrome windows, but I couldn't get to home. Next, I tried CF Auto Root, as that was built for 5.0. Executed just fine, but when I got back into the phone, I kept having the same problem. Now when I boot, It gets past the moto animations and then sits on the moto logo that looks like water. It just stays there.
If I try to turn off the phone, it just repeats this. If I put it into fastboot mode, it can act in there just fine. So I tried getting into recovery, but when I got back to the android on it's back saying "NO COMMAND.", I tried holding down up and power, just like everyone says. Doing this, though, reboots the phone normally and it goes back to the same problem as it was before!
If anyone has any suggestions, I'd really appreciate it. I'm having a mild breakdown right now
afran646 said:
I just got my Moto X 2014 Pure Edition in the mail yesterday and now I've gone and tried to root it.
I had already unlocked the bootloader and then being giddy I installed android 5 since I wanted to try it out. From here, I messed up. I tried to root it using the Superboot method. Unfortunately, I didn't realize this was for the 4.4.4 build.
After flashing the image, I was able to get back into the OS, but I wasn't able to install apps or get to the home screen. I could still browse still open chrome windows, but I couldn't get to home. Next, I tried CF Auto Root, as that was built for 5.0. Executed just fine, but when I got back into the phone, I kept having the same problem. Now when I boot, It gets past the moto animations and then sits on the moto logo that looks like water. It just stays there.
If I try to turn off the phone, it just repeats this. If I put it into fastboot mode, it can act in there just fine. So I tried getting into recovery, but when I got back to the android on it's back saying "NO COMMAND.", I tried holding down up and power, just like everyone says. Doing this, though, reboots the phone normally and it goes back to the same problem as it was before!
If anyone has any suggestions, I'd really appreciate it. I'm having a mild breakdown right now
Click to expand...
Click to collapse
Easiest thing to do is to go to:
https://accounts.motorola.com/ssoau...edirect/standalone/bootloader/recovery-images
and log in then find the right link for Moto X Pure Edition and click the "Request Firmware" link. When you get the email giving you access to the link then following the instructions for flashing it via fastboot.
crpalmer said:
Easiest thing to do is to go to:
and log in then find the right link for Moto X Pure Edition and click the "Request Firmware" link. When you get the email giving you access to the link then following the instructions for flashing it via fastboot.
Click to expand...
Click to collapse
Thank you so much for this! I had eventually found a fix through a lot of tinkering, but thank you for replying with the link for the firmware. I was looking everywhere for it!
I had the same issue. I have no idea what I did to cause it. Eventually I found a fix somewhere to fastboot into twrp recovery from the computer, and fix the file system. Then I flashed kitkat and updated from there.
Sent from my Nexus 5 using XDA Free mobile app
Recovery image or fix?
can you guys post your fixes? I am stuck with the same issue and have been waiting for over an hour for Moto to send me the recovery image. Thanks!
Xtchico..look at solartrans guide to get on lollipop. You basically have to downgrade to 4.4.4...then you'll get the 5.0 ota ..then use the tools to unlock..root and install recovery.
That's what worked for me. I was stuck on the water ripple M .
Sent from my XT1095 using XDA Free mobile app
fastercon said:
Xtchico..look at solartrans guide to get on lollipop. You basically have to downgrade to 4.4.4...then you'll get the 5.0 ota ..then use the tools to unlock..root and install recovery.
That's what worked for me. I was stuck on the water ripple M .
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
This is exactly the guide that I used and the fix action which worked for me. Thank you sir for finding it! I'd been trying to find it to give him credit. It works wonders and I haven't had an issue since.
Rooted my phone, loaded my applications and tweaked it to my liking. Now all that's left is to activate it.

Help, moto x 2014 stuck in 'MOTO' logo

Hey, I have a moto X 2014 (xt1097)(brazil), unlocked bootloader,previously had root.
I updated to marshmallow about a month ago and had no problems whatsoever with it aside from the fact that root didn't already work for it.So yesterday I saw a post about a user that flashed the "SuperSU 2.62 v3" and got root, so I did the same but without flashing twrp(I just booted it)... It worked (sort of) but it was having some problem about a super su binary not working(I lost the screenshot).
With that I started searching for a way to make it work correctly, until I saw someone in a post saying that they wiped the phone and re-flashed the root file and it worked correctly, and that was what I did.. with one little difference I flashed the latest superSU file released (SuperSU-v2.64),but it didn't work, it initiated but there were notifications all the time about something not working(a lot of things).
With that in mind I started the same process I had done to flash the first superSU,wiped the data and cache, turned it on so that I could enable debug mode to start flashing the superSU but this time the phone didn't get out of the big `M` (powered by android) logo.
I seached a fix for it, on other posts people said that wiping everything(except system) and rebooting worked for them, but for me it didn't.
So I need help with this, if anyone can help please do so, thank you.
UPDATE: I just remembered that before that I didn't use the "unroot" function in the superSU version that didn't work, so I think that I got bootloop because of that, but I still don't know what to do.

HELP: MotoG 2nd Gen (xt1064) suddenly stuck in boot

Hello.
My motoG 2nd gen XT1064 just passed the warranty date about 2 months ago. I'm on marshmallow 6.0, and bootloader is currently locked and running stock rom.
Yesterday I rebooted my phone for the first time in about 1 month. Upon startup, after the moto boot screen, a box popped up with "Android is starting.... Optimizing app xx of XXX...."
I let the apps optimization take its course, (about 15-20 minutes) immediately afterwards the screen turns black. Not off black, but backlight is on kind of black. Eventually after 5 minutes it reboots, and continues the same cycle over and over and over.
I let it do it overnight, uncharged, and eventually the battery died. I let it charge completely, started up the phone, deleted cache partition, but still the same problem.
I will attempt to wipe the phone from the recovery option, and hopefully that fixes it.
My question is
a) IS there any way to access the internal storage of phone via usb connected to my laptop while in bootloader screen and extract some important files and photos I did not get a chance to backup...
b) I plan on unlocking bootloader and rooting now that my warranty is done, but if I cannot get the phone running properly with the wipe/restore option, do I have to flash stock factory firmware before unlocking, rooting, and flashing something like CM?
Please be patient with me. I'm not computer illiterate, just very inexperienced with this stuff. Any tips or advice is greatly appreciated.
Cheers.
To whom it may concern:
I went ahead and unlocked my bootloader, which wiped my phone clean.
Phone is working great now. My question is, is it worth to root the phone and install a custom ROM? I'm a novice, and these XDA forums are information OVERLOAD. So many different methods, opinions, ROMS, etc etc.
I think most people install CM13. Is there a noob friendly, comprehensive guide to rooting and installing CM13 the clean and proper way?
a'yeti said:
To whom it may concern:
I went ahead and unlocked my bootloader, which wiped my phone clean.
Phone is working great now. My question is, is it worth to root the phone and install a custom ROM? I'm a novice, and these XDA forums are information OVERLOAD. So many different methods, opinions, ROMS, etc etc.
I think most people install CM13. Is there a noob friendly, comprehensive guide to rooting and installing CM13 the clean and proper way?
Click to expand...
Click to collapse
i think my channel helps you
for flashing cm13 / flashing stock rom/ rooting all is there for you
channel link
https://www.youtube.com/kahipanrpm
for flashing cm13
https://www.youtube.com/watch?v=PcGMaaPd3PM

Trying to recover Moto X XT1056 to factory after OTA Marshmallow fail...

I'm in a bind and have tried almost everything that your boards have to offer.
I've been trying to extend the life of my Moto X (2013) XT1056 via rooting to do some tasker things.
The recent OTA update came out and I tried to use FlashFire to run it and it has softbricked my phone. Through TWRP, I have tried flashing the stock firmware via sideload and via loading the zip onto the deceive without success. Ultimately, I tried loading a custom ROM (EpsilonProject v3.1) which is working well, except that I have no network connectivity. I've tried almost everything but keep running into the same problem when I try to manually flash the stock firmware:
bootloader variable not supported
I've tried using the help offered in the forums to locate the file that I supposedly need to rename in the /system folder, but that file does not exist.
Any other ideas? I'm not tied to fixing this, as I've extended the life of my phone by about a year as it is. But my Moto X (2013) was working great until the forced OTA effed it. I mean, how many people actually get three years out of their smartphone nowadays? :/
Thanks for the help!

Categories

Resources