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Dear note users,
Recently I encountered the second discoloration of colors on my screen, for example the center of the chrome icon and everything blue turns purple, this problem occurs in the entire os. I have also made a screenshot and after the phone magically restored the colors; it turned the screen off, because I wasn't using the phone and when I turned it back on the colors on the screen were back to normal; and the colors on the screenshot were also normal. So apparently the os sees the colors properly....
So what do you think is this a hardware failure (I am thinking it is), also if it is, does it fall under guarantee? And finally my screen is ok, for most of the time, but sometimes this error does occur. How can I possibly tell the guys of the Samsung service center something is wrong with the screen? I did take a phone with my point to shoot, but they could say it's photoshop or something and the photo is a bit blurry. Since I cannot force the phone into this situation I can't also make new photos....
I am using alliancerom v3 and speedmod k3, I also don't think the error was due to the rom and kernel, because both weren't developed when the previous discoloration occured....
hom.hom said:
Dear note users,
Recently I encountered the second discoloration of colors on my screen, for example the center of the chrome icon and everything blue turns purple, this problem occurs in the entire os. I have also made a screenshot and after the phone magically restored the colors; it turned the screen off, because I wasn't using the phone and when I turned it back on the colors on the screen were back to normal; and the colors on the screenshot were also normal. So apparently the os sees the colors properly....
So what do you think is this a hardware failure (I am thinking it is), also if it is, does it fall under guarantee? And finally my screen is ok, for most of the time, but sometimes this error does occur. How can I possibly tell the guys of the Samsung service center something is wrong with the screen? I did take a phone with my point to shoot, but they could say it's photoshop or something and the photo is a bit blurry. Since I cannot force the phone into this situation I can't also make new photos....
I am using alliancerom v3 and speedmod k3, I also don't think the error was due to the rom and kernel, because both weren't developed when the previous discoloration occured....
Click to expand...
Click to collapse
Take a video
Try changing ROMs, full wiping etc...
R: [Q] Strange discoloration on my screen
I also had this issue, two times to be exact... I was worried that gpu was going to break. Do you have the gpu's voltages decreased?
Ps: I'm not saying it's a gpu problem (it's a simple thought) , so don't worry
Sent from my GT-N7000 using xda premium
Same issue
I got the same problem too. i thought im the only one...I agree with hom.hom.. it the hardware problem, FYI warfareonly, i tried to change ROM, full wipe and everything...the problem still occurred..as what hom.hom said it hardware issue..
some picture taken from webcam..
Yeah, with me it looks just the same; I suppose the problem is that you can't reproduce this issue. So the Samsung repair center probably won't repair your phone. After your phone went to sleep or you reboot the issue disappeared for me. Is this the same case for you, and have you checked at a repair center of they fix this issue for you?
Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
TeddyBeers said:
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
Click to expand...
Click to collapse
I have the same problem too but after I put it on the hot plate for awhile its fixed but after awhile the problem came back again..
AlzirR said:
Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
Click to expand...
Click to collapse
The left half of my screen is covered with black/white/grey artifacts. Sometimes after resetting or going back to factory defaults the screen goes back to normal again.
Running Oreo on a 128gb Nokia 8. REally hope it is software related (driver?). So far installing the latest updates doen't fix the problem.
Switched back to my old Samsung Galaxy S6 but man I miss my 8 already.
I changed the motherboard and I got ghost touch problem then I change the lcd and everything seems fine to me
I don't think is sw problem
I have the same problem today. As i received a call, display start to flicker. As i have all imp docs in my phone as i relies on NOKIA , I am as nothing. Somehow I am able to reset to factory reset. phone start works, but I lost all my valuable datas. How can one relies on NOKIa, who was one of BEST
Bro I have a issue of red strip visible on egdes when we turn on night mode for long time with a grey background
Hi guys,
My phone's screen is very mildly flickering . Very mild . It's like light blink. It happens mostly with white screen background . It is quite a concern cos am worried this might become worse as time goes by . Anyone knows what's causing this and a possible fix ? Btw this happens in safe mode too
Pls someone reply
It sounds like a hardware issue, I would take it to a Samsung Store and see what they can do about it.
Mine just started doing it, but my note 8 is already gonna be shipped to them to fix the burn-in issue im having. Hopefully it will fix the flickering aswell.
Frozenrosen said:
It sounds like a hardware issue, I would take it to a Samsung Store and see what they can do about it.
Click to expand...
Click to collapse
Hmm I too feel the same but it is only very mild . Only when observed very closely the flickering is visible that too happens only in white screen
Shadow Assassin said:
Mine just started doing it, but my note 8 is already gonna be shipped to them to fix the burn-in issue im having. Hopefully it will fix the flickering aswell.
Click to expand...
Click to collapse
Doesn't look like a burn in issue for me . Looks more like something wrong with ambient light sensor.
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
This happened after last March update installation?
What note 9 do you have?
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Hello,
I also have a problem with the display after waking up with the POWER button. There are tinted colors distorted and some stripes like dim lines and slow refreshing. Everything started after updating to Android 10. In fact, when the display lights up incorrectly, it starts to heat up from the bottom. Putting the smartphone aside for a moment or cooling down causes the display to work correctly.
Workaround? I turned on Active Display and first knock to activate it, then the display lights up correctly and then I unlock the screen and use normally. It is known that battery consumption increases. Of course mine is Exynos.
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
i am having same issue
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
ahmadtanveer7007 said:
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
Click to expand...
Click to collapse
whats the firmware version u are having now and phone model?
Try wiping the cache partition in Recovery Mode. If that doesn't work then back up your device and manually reinstall the OS back onto your device.
Im having the exact problem. I flash LineageOS and it worked by max brightness then back to auto. I installed brightness widget to max brightness and back to auto everytime I turn on screen.
This issue is popular after March update. I tried everythings you mentioned above, reset, flash new firmware, even April update, wipe cached, flash cooked rom, heat screen, turn off features, disable gpu overlay, etc... Samsung Vietnam guaranteed can fix with new screen but I'm out of warranty.
I dont have any issues us unlocked snapdragon xaa model on latest android 10 version.
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Signup said:
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
jonaki said:
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Click to expand...
Click to collapse
Hi Bro, the same problem now facing by many users. We have created a Telegram group do discuss about the issue. Plz join there.
https://t.me/samsungDisplayProblem
luisfer21069 said:
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Click to expand...
Click to collapse
No one knows what is the exact cause here, its noticed in many devices right after this March update but few are noticed months before. But, now the problem came to many users at same time. So its been brought up by many tech blogs, websites.
pheonixxdark said:
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
Click to expand...
Click to collapse
Thanks for tour suggestion, however I couldn't find the the exact option you mentioned in advanced features plz look into below once and help me to solve this.
joedellosso69 said:
This happened after last March update installation?
What note 9 do you have?
Click to expand...
Click to collapse
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
pheonixxdark said:
whats the firmware version u are having now and phone model?
Click to expand...
Click to collapse
Please have a look into below screenshot. Plz let me know if you need any other info.
Rosli59564 said:
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Click to expand...
Click to collapse
Yes Bro but, We haven't found any fix for this till now.
Signup said:
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
Click to expand...
Click to collapse
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
joedellosso69 said:
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
Click to expand...
Click to collapse
Yes, many people were facing this problem and how many times we have contacted the Samsung they are behaving like they just hearing the issue for the first time. Just created and posted the link in Members app and 67 members joined so far. Everyone having the display problem out of nowhere. All of them on out of warranty except one or two. Still members app floating with the display problem messages.
Display issue got noticed in S20 too but they immediately released the security patch and solved it. Don't know why they were silent on Note 9.
https://www.androidauthority.com/samsung-galaxy-s20-ultra-green-tint-1107738/
Hello community!
I recently bought a samsung note 9 out of the love towards the note series. But, after 2-3 weeks of usage I started noticing that there are some issues in displaying darker shades of black. The gradients of blacks are not shown properly. Instead, bands are formed in different shades of black. I searched internet and found that it is called black crush. My display is perfectly fine and it is appears like some firmware/software problem rather than a hardware issue. I also saw many people complaining about the same issue with samsung premium phones like S9+, Note 8/9 etc. But it is very surprising that there is no result for black crush or gradient banding in xda forum for note 9.
Please help me here. I wanna know if this is an issue of my piece only or is there anyone with the same issue. (Do check your phone twice before saying no. You might miss to notice it). It is so sad that a premium phone like note 9 is having an issue like this. I also read that even the advanced note 10 also face this problem. So even an update sounds foolish. The black crush isssue is really annoying. Once we notice it, we'll see it everywhere and we cant unsee.
I can't put screenshot to explain as it is a processing problem. You can search google to understand black crush or I can take a picture, if needed, of my display showing it.
If the problem really exists, I think it is high time for Samsung to have a look at it.
Is it on Mar security patch or newer?
Rosli59564 said:
Is it on Mar security patch or newer?
Click to expand...
Click to collapse
Im in the latest security patch (1st September 2020). Is there anyway to get rid of the black crush problem? Would it help if I try installing a custom rom?
I can't tell if custom rom could fix your problem or not but those with display discoloration issue mentioned that their problem haven't go away with newer security patch(Aug/Sep).
If you've no plan in using samsung pay, you could try custom rom but rooting will break this function forever. There are workaround for other functions(at least in rooted mode), but not for samsung pay.
[QfeeliUOTE=Rosli59564;83559693]I can't tell if custom rom could fix your problem or not but those with display discoloration issue mentioned that their problem haven't go away with newer security patch(Aug/Sep).
If you've no plan in using samsung pay, you could try custom rom but rooting will break this function forever. There are workaround for other functions(at least in rooted mode), but not for samsung pay.[/QUOTE]
I was thinking about installing another OS. But, I'm not feeling to do it, as rooting permanently trip Knox. Do you know if the black crush issue is a h/w or s/w problem? Is there any fix for this? Will rolling back the OS to any previous version can help removing it?
I don't know if it's s/w or h/w but most people with display discoloration issue(not sure if similar as yours?) said s/w. Better just wait for newer firmware base. Those security patches probably with old bootloader/base that's why the screen issue persists.
Rosli59564 said:
I don't know if it's s/w or h/w but most people with display discoloration issue(not sure if similar as yours?) said s/w. Better just wait for newer firmware base. Those security patches probably with old bootloader/base that's why the screen issue persists.
Click to expand...
Click to collapse
It appears to be a software issue for me too, rather than a hardware one. Thanks for your advice. I'm gonna take it and wait for some time for an update from samsung, without unlocking the bootloader.