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I think my Sprint HTC Diamond is defective.

I just got the sprint version of the HTC DIAMOND Sunday, and this is my first WM device. Warranty is still good as well.
My problems:
1)
When trying to take photos or videos, the zoom constantly moves in and out regardless of me not pressing a thing (For example, when i open the camera, the zoom constantly moves from 1.0-2.0x all on its on). I don't know if it suppose to do this or not, but i don't think so. The same thing goes for viewing pics and Opera as well, it zooms back and forth without me touching a thing.
2)
Sometimes it seems as if the "end" button or buttons on the right of the center button,doesn't respond well. I try to hold it down to lock my phone, but it takes several tries in order to this. Maybe its just me
3)
Iv'e read that the center button susppose to act like a scrolling mechanism, but i dont think mine does. Has this feature been disabled or something?
Its a nice phone, but i think mine has a couple of bugs. The zoom problem really annoys me, because i cant take pictures with the camera zooming in and out constantly. Please help..

When using opera Or the camera rotate your finger around the center button(stay on the outside of where it raises)
With the end button try to press it on the far bottom right(as far from the center as possible.
I think the center as a scrolling thing has to be enabled

Calico_NC said:
I just got the sprint version of the HTC DIAMOND Sunday, and this is my first WM device. Warranty is still good as well.
My problems:
1)
When trying to take photos or videos, the zoom constantly moves in and out regardless of me not pressing a thing (For example, when i open the camera, the zoom constantly moves from 1.0-2.0x all on its on). I don't know if it suppose to do this or not, but i don't think so. The same thing goes for viewing pics and Opera as well, it zooms back and forth without me touching a thing.
2)
Sometimes it seems as if the "end" button or buttons on the right of the center button,doesn't respond well. I try to hold it down to lock my phone, but it takes several tries in order to this. Maybe its just me
3)
Iv'e read that the center button susppose to act like a scrolling mechanism, but i dont think mine does. Has this feature been disabled or something?
Its a nice phone, but i think mine has a couple of bugs. The zoom problem really annoys me, because i cant take pictures with the camera zooming in and out constantly. Please help..
Click to expand...
Click to collapse
Make sure when you are in the album or camera, your palm isn't covering the scrolling "ring" around the centre button, as this could be causing the zooming problem. If all else fails, hard reset.
Also, for the buttons to the right, make sure you are almost at or close to the edge of the diamond. if you are close to the center button, it may be acting as a "right click" (as the area to the right of the center "scrolling ring" is a "right" button).
- Hind1

thanks for the info, but when i say it zooms without me touching it, i meant that literally. For example, right now im looking at a pic in my phone. The phone is literally just laying on its back while I'm typing this message. Its constantly zooming in and out of the pic in real rapid movements. Could it be the screen protector that came with the phone? (But then again, it only happens when I load the camera/camcorder,search the web, or view pics) I have it on, but i didn't think that would be the cause. Anyone else encounter this problem? Maybe I should just do a hard reset, or maybe return it. IDK

Sorry to hear...
I have the screen protector on that came with the device, and mine is working fine. Try a hard reset, let me know if it works
- Hind1

Am i having buttons issues?

Hi all, i have a N1, with 5.0.6 version...
I reaally reaaally feel that my buttons are unresponsive... But, that not happens all the time, sometimes i just almost rub them and they work, but sometimes i need to press them twice to make them work...
I disabled the haptics because they felt weird, (very soft)... is there a way to test them? or its just me that im being paranoic nad not pressing them the way i should?
How centered do you have to press your´s for them to respond?

the sensors are actually much higher than the center, i beleive this was done to force or emulate a full finger press on the icon to activate the button even though you can just tap higher to get it to work.
i also heard the position was altered in the latest cyanogen but that may be false, i have it and haven't noticed a difference.

Thanks...
Is there a way to force a calibration on the screen?
Is there an app to test them?

I thought cyan changed the area of the button, but it was taken out in the newer ones (xxx.3 and xxx.6).

have you faced any haptics issues?

I've gotten used to just putting my whole finger on the soft keys and making sturdy presses... it works every time.

Yup...
But, i dont understand why sometimes i just rub it and it works like a charm, but often i have to press it twice to make tehm work!

[Q] Screen sensitivity

I am not sure whether it is my mind playing trick with me or not, but I feel like my phone is less sensitive after I did the hard reset (power+volume down). Sometimes I need to press 2-3 times because the first light tap was not detected.
So is there anyway to increase the sensitivity?

I have the same problem, but no idea that is the hardware or only software problem.....

Fresh owner of this Optimus 2X in France, in our community, frandroid.com, we encounter the same problem , I think this is a software issue.

Did someone already contact LG??

Maybe they should include this into the bug list thread.
May I know were you guys having this problem since it is out of the box? or after reset?

I have the same problem started from day 1 till now

I have the same issue and already thought I'd be the only one having this problem.
I would not say it's a problem with sensitivity, but it feels like the touchscreen goes into some kind of sleepmode where then you need to press a second time, to wake it up.
Continuous touching is no problem. (like when typing rapidly on the keyboard)
This video is not from me, but it shows the problem.
Have a look at 13:28 and 13:37. The reviewer tries to hit the "Ackermann" entry, but the touchscreen does not recognize the touch. At 13:37 the guy has to press another time to get the entry selected.
http://www.youtube.com/watch?v=VRid-Yhu7Gg&feature=player_embedded

Yes! The touchscreen is definitely less sensitive than my old HTC Hero, and gets quite frustrating sometimes when a scroll misses the first part of the movement or a click is missed.
Sent from my LG-P990 using XDA App

just in case, are you guys using 20110218 baseband too?

The same problem here. If I unlock the screen and then tap on any on screen apps, I need to touch again for it to open. Only the first time though, after that it function ok. I think this is a bug and needs to be fixed... I have my pc for double-click.

Yep, count me in. Same problem here. Sometimes screen taps aren't registered. Will do some research later on, but I think it's a software problem. (maybe you have to tap 2x as fast )

Hi,
same problem here!

Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.

9mmBullet said:
Potentially a driver issue. A Nexus S user had a similar issue in this thread: http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/
He managed to tweak the driver and it works fine now. Need to know C++ (I think?) to understand though.
Click to expand...
Click to collapse
I see, then probably they will fix it on the next update/gingerbread?

Same issue here.

Correct me if I'm wrong, but the problem seems to be that the screen has zero tolerance when it comes to tapping and swiping together. If you tap and slide your finger a bit directly after the tap, the tap is ignored. In other words your tap has to be a steady tap when you click on a button or an app. Right on the spot and with no swiping or sliding afterwards. I can't reproduce this on any of my other devices.
Ergo, it seems that the natural tapping I'm used to isn't working on the x2. It seems like I have to adjust my tap. I think that this could in principle be solved with a setting somewhere, because clearly the x2 is capable of registering this in for example a web page.
The great thing of this is that you can safely tap and swipe in the app drawer to scroll up and down or left and right. The downside is that a tap with a little swipe isn't registered at all. I would say that LG has choosen here for a wrong setting.

My personal experience about screen sensivity.. can you confirm if it's the same for your device?
I noticed a strange touch response.. and after some tests, I can say that the touch screen and icons are influenced by the surface where the phone was put!
with the phone in my hands, it's all ok (only sometimes - rare - I need to tap more than once).
If I put the phone over a glass surface (like a glass table) without touching it with both hands, the touch and the icons not respond!! NEVER!
If I put the phone on my scanner the touch screen works ok, but the icons not (or only few and rare taps was detected).!
If I put the phone over my big Onkyo amplifier.. It works like in my hands.. or better!! even without touching with hands.. only with a finger!
Put it back on my glass table.. and all stop working again. If I put a aluminium foil under the phone (between phone and table).. the touch and the icons works again !!
If I put it on the bed.. it don't work.
LG support say that they have tested the phone about this issue after my report.. but no strange response was detected by them. I don't know if they really tested it..
Try it and let me know what you think about!

tested on glass surface, I can press and swipe through pages with a finger without problem.
it is true that my device is not so responsive, but aint reaching that level yet

i read about a similar behaviour on other devices because some devices need a proper grounding for the capacitive screen to work correctly. You can find this problem via google.
Some devices have problem in a car-mounting, for example.
But i think thats not the problem the thread-opener talked about?

Guys I'm looking to get this phone and after reading Engadgets review of the X2 where they mention that the screen is not as sensitive to the touch as other phones I got a bit worried and started googling which lead me here!
Is this true? The screen isn't very sensitive and you have to apply more pressure than other capacitive phones?
I know that the OP is talking about a different issue but I reckon LG will get that sorted out via software update, or at least hope so!
Please do post your experience about the screen sensitivity of the X2 as this is putting me off. I currently have the Motorola Milestone 2 which is very sensitive to the touch even with a screen protector on it.
Cheers

Does anyone else have an unresponsive touch screen?

I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
I did a quick google search and found that the Z1 had this issue, but havent found a fix.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
Edit: I recorded a video of exactly what I mean: https://www.youtube.com/watch?v=UW2gCWpThWc

I don't know if my problem with my screen is related to yours, but i'm experiencing some problems as well.
On the picture i attached in this post is a picture taken of my screen with a black background.
In the middle of the screen there is a slight discolouring, and in this particular spot the touch screen is very unresponsive, i'm especially noticing this when playing candy crush, making it almost impossible to swap the two candies in this particular spot

Both of these sound a bit like my problem was at first, but mine quickly got worse (in hours) and then I found the hairline crack in the screen.
Bottom corner and not in a part of the screen that displays anything - just the 'glass' front at the bottom - but a third of the screen near the middle doesn't respond to touch.
It gradually got worse over a couple of hours until it stopped responding altogether.

Anyone else have touchscreen problems?

The screen on the S8 is weird. Very often when sliding the finger it will touch random locations. Sliding right might cause a slide to the left. Sliding down might cause a single press in a random location. It happens a lot. And I have tested it with completely not touching the edges of the phone so it is literally just the one finger in a constant motion with no lifting at all during the touches. Anyone else have this? It's literally annoying enough to return the phone

I'm experiencing a screen issue too. Not exactly the same as yours, but an issue nonetheless. When installing an app via package installer, tapping "install" in portrait mode is no responsive. It's only when I rotate to landscape mode that the screen responds. Very frustrating.