Razr i xt890 - need HELP completely reinstalling firmware ! - RAZR i Q&A, Help & Troubleshooting

Hello guys,
I've been messing around with my Motorola Razr i XT890 the last couple of days, trying to get it "back to life".
It suddenly shut down and would get stuck on the red "M" logo, right when the animation would start (the white wavey-type of lines freeze and that is all it would do. I, myself, am not really much up to date on rooting, installing custom roms, you know; the whole developing thing (I find it interesting, it is just that I lack time to be able to learn more). Anyway, the phone got stuck and I've managed to factory reset it, after a while the phone would freeze and again get stuck on the red logo, this went on until it would not boot at all. All I got was a short vibration and the green led would light up for like one second. Using this forum I've found a solution to bring it back to the point it would get back into fastboot (Actually holding the camera button down with usb attached, install some specific drivers and then run a batch file).
At this point this is my situation:
I'm stuck on fastboot, however I turn on the phone it will get into fastboot (see attached image to see what it says)
[IMG_20160914_210059.jpg](https://postimg.org/image/ptin5opgl/)
I, for some reason, have Philz Recovery installed and tried to use adb sideload to install a few files but my biggest problem is that I'm not sure which firmware I need, I'm really confused about all the terms and what not. I'm not the type of person that pays much attention and like knows the difference between JB or KitKat or whatever. All I know is that the phone was purchased in Germany along with a contract with either Vodafone or O2 (really not sure). I have so many files and tools installed on my PC and I would like to delete everything and start from scratch. I have fastboot and adb working (except for RSDLite, for some reason it just won't recognize the device, while adb sideload did work....haven't figured that one out yet.
If any one happens to know. or can post a link for 1 or 2 versions of the firmware and help me out. Just point me in the right direction, I know my way around a computer but like I said, I've never really done much in this area
I bought a new model Motorola soon after this one crashed the second time, so it's not even about the phone itself. I kind of challenged myself to get it working again, on top of that, it was a very good phone and I got really used to it. These new big screens are too much for me so if I get it working I might actually start using it again lol.
Also thanks to all of you who put time and effort in helping people who have these kind of problems, it's a really nice community overall and I've gotten to like it and will try to spend more time learning about this. I might just help out some lost soul myself some day

PS; sry about the green lol, I actually just realized it...I just can't be bothered cropping it out

Related

[Q] Urgent help required (Device appears dead)

Hello,
This is my first time posting here, and I would like to request anyone on here to please assist me with the problem I am currently facing. I bought an unlocked, rooted HTC One with stock Android 4.3 installed as it's sole, primary OS this past summer. The person I bought it from is the one who actually rooted the phone, as my knowledge of such processes is fairly limited. I understand there are plenty of complications that I may run into dealing with this problem on my own and technical references may be lost on me, but I'm fairly competent enough to follow instructions from someone who may be able to help.
Here's the problem: I received an Android 4.4 OS update yesterday, which downloaded automatically and asked me if I wanted to install it. I thought the process would be fairly simple and I would not encounter any problems. However, when I asked the update to register and install, first it went into boot (I'm not certain which software was used for root), then the process started and everything seemed to be going fine until 'Patching files onto the whatever' came up and then it appeared that I encountered an error and the phone automatically went into what I can only assume is the bootloader menu? There were big Stock Android looking buttons on it which said things like Install, Root, Settings and a few others I don't recall. I tried to hit Install to see what happened and it brought me back to the part where 4.4 was supposed to be installed and I could read the error message at the end of it which said something like 'Error in patching files to zip folder or something', and I went back to the supposed bootloader menu. Confused and afraid, I think I pressed a button which I felt would allow me to reboot my phone and bring me back to my original 4.3 OS and that I would still be able to use my phone. First it said something like 'You no longer have root permissions', and there was an option where I could slide to apparently 'fix this', but I selected the 'don't fix' option as I obviously had no idea what I was doing. After this, the phone attempted to reboot, and a turquoise blue screen with strange markings came up on it and my phone hung. I killed the phone with the master power button and held it to switch off the phone.
BUT now, even since that has happened, my phone appears to be dead. It isn't starting up. When I put it on charge, the red LED doesn't show up. I have tried to used several ways to turn on my phone but it just wouldn't work.
I would like some light to be shed on this particular problem, and if anyone has experienced something similar to this, PLEASE, help me in fixing this. I am an eager learner and despite my limited, close to non-existent knowledge about dealing with a phone's OS, I know I can learn fast and follow instructions cleanly.
Please help me. Thank you.

[Q] Dropped HTC M7, now boot loop and no recovery

Hi there... new to the forum, but long-time reader, especially over the past two days since I dropped my AT&T HTC M7 (flashed to GPE) on cement and it pretty much died.
I'm out of ideas and could use some help. After the drop, it was stuck in a boot loop, but I was able to get to hboot with volume down. From there, I can access fastboot, but recovery or factory reset options just trigger the boot loop again. During the loop, it shows the Google logo (or HTC logo when flashed to stock) for 15-20 seconds and then reboots. Physical damage to the phone is not too substantial, and I have unfortunately extensive experience opening it up from repeated attempts to fix the purple tint issue with bad modules from eBay, so I checked inside and everything is intact.
Over the past two days I've flashed RUUs and recoveries like crazy, downgraded and upgraded hboot, changed CID, etc. I can oem lock and unlock... fastboot kicks out an error when I do it, but the status in hboot is changed when I reboot into the bootloader. Flashing ROMs and recoveries works like a charm, so does erasing cache. What I mean is that the process works exactly like before in fastboot, and I can see the splash screen logo change, so I know it's taken effect, but NOTHING gets past the boot loop. I am thinking the drop resulted in a corrupt partition, but since I can't get into recovery I haven't been able to find any way to do anything about that. If it was physically broken, it just doesn't seem like I would be able to do everything I can. I initially thought maybe it was a busted/stuck power switch, but that works perfectly navigating hboot menus and nothing ever auto-selects or anything like that, which I would expect.
Aside from the fact that I really like this phone, and that I really don't want to have to pay to replace it, I feel attached to it since I've dismantled it successfully to repair more than once and flashed ROMs many times in the past without issues. I've just run out of ideas, and of course I can't go on much longer without a phone.
Does anyone have any experience with this or hunches I can try out?
placebored said:
Hi there... new to the forum, but long-time reader, especially over the past two days since I dropped my AT&T HTC M7 (flashed to GPE) on cement and it pretty much died.
I'm out of ideas and could use some help. After the drop, it was stuck in a boot loop, but I was able to get to hboot with volume down. From there, I can access fastboot, but recovery or factory reset options just trigger the boot loop again. During the loop, it shows the Google logo (or HTC logo when flashed to stock) for 15-20 seconds and then reboots. Physical damage to the phone is not too substantial, and I have unfortunately extensive experience opening it up from repeated attempts to fix the purple tint issue with bad modules from eBay, so I checked inside and everything is intact.
Over the past two days I've flashed RUUs and recoveries like crazy, downgraded and upgraded hboot, changed CID, etc. I can oem lock and unlock... fastboot kicks out an error when I do it, but the status in hboot is changed when I reboot into the bootloader. Flashing ROMs and recoveries works like a charm, so does erasing cache. What I mean is that the process works exactly like before in fastboot, and I can see the splash screen logo change, so I know it's taken effect, but NOTHING gets past the boot loop. I am thinking the drop resulted in a corrupt partition, but since I can't get into recovery I haven't been able to find any way to do anything about that. If it was physically broken, it just doesn't seem like I would be able to do everything I can. I initially thought maybe it was a busted/stuck power switch, but that works perfectly navigating hboot menus and nothing ever auto-selects or anything like that, which I would expect.
Aside from the fact that I really like this phone, and that I really don't want to have to pay to replace it, I feel attached to it since I've dismantled it successfully to repair more than once and flashed ROMs many times in the past without issues. I've just run out of ideas, and of course I can't go on much longer without a phone.
Does anyone have any experience with this or hunches I can try out?
Click to expand...
Click to collapse
yeah try a new motherboard yours is broken, really it's hardware damage no amount of flashing will fix it
clsA said:
yeah try a new motherboard yours is broken, really it's hardware damage no amount of flashing will fix it
Click to expand...
Click to collapse
Thanks clsA. I'm surprised by that since in my experience a broken motherboard results in a much more substantial and obvious failure, but I guess the point is moot if I can't get into recovery to try anything else.
There isn't much of a market for new motherboards, and my experience with eBay sellers for oem components on this device makes me think trying to replace it there would be a fool's errand. I guess I could buy a used M7, but on the other hand the damn thing has basically been nothing but problems. The defective camera turned to garbage in under a year and one drop killed it? Unless anyone has another suggestion, I guess it's time to cut my losses on this thing. I may feel a sentimental attachment because I've nursed it along so much, but damn... a phone is a phone and this one has been a LOT more problematic than any other one I've had.
Gotta thank you again clsA! Your words of doom made me feel that extra bit wreckless, so I decided if the phone was cooked anyway I might as well tear it down and try whatever I could... firmly reseating cables and squeezing heatsinks, etc. Low and behold, I reassembled and the problem is fixed! I'm not sure what the exact issue was, and I won't be surprised if it comes back at some point down the line, but I'm back up and running tonight and that's a hell of a lot more of a victory than I was expecting.
So... it wasn't a motherboard issue, but it was hardware related.
I should have posted on here when this first happened. I love xda!
placebored said:
Gotta thank you again clsA! Your words of doom made me feel that extra bit wreckless, so I decided if the phone was cooked anyway I might as well tear it down and try whatever I could... firmly reseating cables and squeezing heatsinks, etc. Low and behold, I reassembled and the problem is fixed! I'm not sure what the exact issue was, and I won't be surprised if it comes back at some point down the line, but I'm back up and running tonight and that's a hell of a lot more of a victory than I was expecting.
So... it wasn't a motherboard issue, but it was hardware related.
I should have posted on here when this first happened. I love xda!
Click to expand...
Click to collapse
That's great, I'm glad you were able to fix it

[Q] Hard briked S3 mini out of nowhere

I have the feeling I'm going to get repetitive here guys, but I've been reading the troubleshooting threads for over an hour and couldn't find an answer to help me.
Last saturday I was to lazy to move from the couch, so I watched as my S3 Mini ran out of battery. I got the "phone is turning off" screen as usual. Later I went to bed, but as I needed my alarm to go off in the morning I tried turning it on again, and nothing* happened. Plugged it on the wall, nothing*. Replaced the battery, nothing*. Gave it a good half hour plugged, and as you can guess, nothing*.
* when I say nothing, I mean it won't light up, won't vibrate, won't wink for me, won't load any kind of error, it's actually just like if you were trying to turn on a phone without any battery connected, no grasp of life comes from its poor soul.
The only moment I could see some action on the device is when I tried connecting it on the PC a few hours ago, as it installed drivers to Windows. Right after installing the drivers however, it won't show in the file explorer. I've tried to detect it with a few development tools such as ORT and Odin and there was no sucess either. Download or Recover mode will not work as well.
One thing I think worth mentioning, is that ever since I rooted it a couple of years ago, whenever I tried to recharge it while it was off, the standard "green charging battery" would never appear. What would appear on the screen was a freezed loading icon (the one that keeps roling again and again, but frozen). This particular issue never came off, even reseting it or installing new ROMs.
I always used Maclaw's, some of the latest 4.x, because I tought the 5.x was to heavy for the s3 minis.
I've read some about USB JIGs and stuff, but what makes me very curious is what the heck?! The phone was working just fine, the battery runs out and I have a brick? Is this possible? Can anyone tell me any work around?
I apologize for possible grammar mistakes.
ScrewedImei said:
I have the feeling I'm going to get repetitive here guys, but I've been reading the troubleshooting threads for over an hour and couldn't find an answer to help me.
Last saturday I was to lazy to move from the couch, so I watched as my S3 Mini ran out of battery. I got the "phone is turning off" screen as usual. Later I went to bed, but as I needed my alarm to go off in the morning I tried turning it on again, and nothing* happened. Plugged it on the wall, nothing*. Replaced the battery, nothing*. Gave it a good half hour plugged, and as you can guess, nothing*.
* when I say nothing, I mean it won't light up, won't vibrate, won't wink for me, won't load any kind of error, it's actually just like if you were trying to turn on a phone without any battery connected, no grasp of life comes from its poor soul.
The only moment I could see some action on the device is when I tried connecting it on the PC a few hours ago, as it installed drivers to Windows. Right after installing the drivers however, it won't show in the file explorer. I've tried to detect it with a few development tools such as ORT and Odin and there was no sucess either. Download or Recover mode will not work as well.
One thing I think worth mentioning, is that ever since I rooted it a couple of years ago, whenever I tried to recharge it while it was off, the standard "green charging battery" would never appear. What would appear on the screen was a freezed loading icon (the one that keeps roling again and again, but frozen). This particular issue never came off, even reseting it or installing new ROMs.
I always used Maclaw's, some of the latest 4.x, because I tought the 5.x was to heavy for the s3 minis.
I've read some about USB JIGs and stuff, but what makes me very curious is what the heck?! The phone was working just fine, the battery runs out and I have a brick? Is this possible? Can anyone tell me any work around?
I apologize for possible grammar mistakes.
Click to expand...
Click to collapse
try to plug in the phone into charger & leave it there like 20 mins or more. battery loads then.
then try access samsung download mode, if you cant the phone is probably useless (brick for ever) because itslike mthe last standing thing.
& sorry i say that but thats typically samsung behaviuor. there allways this kind of threads in the samsung forums of xda... other manufacturer can mostly be restored or atleast you know what make it dead.
Exactly the same problems happening to me.
This is my thread:
http://forum.xda-developers.com/galaxy-s3-mini/help/sgs3-mini-dead-t3085031
Can you try to follow what appears on this link? (I can't by now because my PC is broken)
I think won't do nothing because you won't be able to access to the recovery mode on android, as me, but to try...
http://forum.xda-developers.com/showthread.php?t=1840030
bejunk said:
try to plug in the phone into charger & leave it there like 20 mins or more. battery loads then.
then try access samsung download mode, if you cant the phone is probably useless (brick for ever) because itslike mthe last standing thing.
& sorry i say that but thats typically samsung behaviuor. there allways this kind of threads in the samsung forums of xda... other manufacturer can mostly be restored or atleast you know what make it dead.
Click to expand...
Click to collapse
Hi there,
Thank you for your interest but I have passed this point already. Tried a brand new battery I had laying down in the drawer (which was fully charged with an universal charger) and there is no answer to any attempt of turning it on. Via recovery, download or normal boot.
CrashOverride93 said:
Exactly the same problems happening to me.
This is my thread:
http://forum.xda-developers.com/galaxy-s3-mini/help/sgs3-mini-dead-t3085031
Can you try to follow what appears on this link? (I can't by now because my PC is broken)
I think won't do nothing because you won't be able to access to the recovery mode on android, as me, but to try...
http://forum.xda-developers.com/showthread.php?t=1840030
Click to expand...
Click to collapse
Hello there,
I'm sorry to hear I'm not the only one affected by this bug (lets call it a bug). This shows there is a lack of concern from Samsung on dealing with this issues, and thus we see that old programmed obsolescence.
I will try that later on the weekend, and I come back here with an report.
Cheers
ScrewedImei said:
Hi there,
Thank you for your interest but I have passed this point already. Tried a brand new battery I had laying down in the drawer (which was fully charged with an universal charger) and there is no answer to any attempt of turning it on. Via recovery, download or normal boot.
Hello there,
I'm sorry to hear I'm not the only one affected by this bug (lets call it a bug). This shows there is a lack of concern from Samsung on dealing with this issues, and thus we see that old programmed obsolescence.
I will try that later on the weekend, and I come back here with an report.
Cheers
Click to expand...
Click to collapse
this guide useless for you. how u want flash things with odin if u cant enter download mode at all??
im really sorry for you that this phone is dead. just can give you 1 advice, dont buy samsung in future.
I have been repaired my phone successfully!!!
I just needed to change two capacitors on its motherboard, and that's it.
Here the video where I have found the info and how to do that. It's in Spanish but easy to understand for you I think. But if you need some help, send me a PM.
can you take a picture from the location of the 2 capasitors and the types of it
Hi everyone.
I have some news. It took me a while but I followed CrashOverride93's advice on that video. It actually solved one issue, as I now can turn it on, but now I have a second problem, I'm stuck on a boot loop, with acess to Download mode ONLY. No recovery.
Considering where my issue started, and where I am now, I have tried the following:
- Flashed via Odin stock ROM, kernel;
- flashed Wipe;
- flashed PARAM;
- three button combo.
So far I couldn't get it pass the boot loop. Any thoughts?

phone stuck on white HTC screen, cannot load to OS

Hi all,
I was wondering if anyone is able to help me out with my HTC one M7. My phone has been out of commission since Monday night and I'm all out of options on what to do, I've even tried doing a factory reset as a last resort but that didn't seem to work as it looked like the process just stalled.
Here's a bit of background of what happened: Monday night I charged my phone through the wall outlet and went to have dinner, I came back to check on the phone and it was off. I thought that was odd so when I tried turning it back on I would only ever be able to get to the white HTC logo screen. I'm able to get into fastboot and recovery but after googling solutions and trying the options people have mentioned, it still isn't working. I'm not very tech oriented so I wouldn't know how to flash ROMs or anything like that...soooo, I'm hoping someone is able to explain steps in I'm able to understandr. I don't even know flashing ROMs is possible at this point since whenever I plug it into my PC, the drivers aren't recognized by Windows and says 'failed to install drivers'.
Any help is very much appreciated!! (I signed up to the forum in order to write this and seek help lol)
I haven't done ANY customization to the phone everything is all stock from my service provider so I'm really baffled at how this sudden fail could have happened. There was no OTA update either.
rina__anir said:
Hi all,
I was wondering if anyone is able to help me out with my HTC one M7. My phone has been out of commission since Monday night and I'm all out of options on what to do, I've even tried doing a factory reset as a last resort but that didn't seem to work as it looked like the process just stalled.
Here's a bit of background of what happened: Monday night I charged my phone through the wall outlet and went to have dinner, I came back to check on the phone and it was off. I thought that was odd so when I tried turning it back on I would only ever be able to get to the white HTC logo screen. I'm able to get into fastboot and recovery but after googling solutions and trying the options people have mentioned, it still isn't working. I'm not very tech oriented so I wouldn't know how to flash ROMs or anything like that...soooo, I'm hoping someone is able to explain steps in I'm able to understandr. I don't even know flashing ROMs is possible at this point since whenever I plug it into my PC, the drivers aren't recognized by Windows and says 'failed to install drivers'.
Any help is very much appreciated!! (I signed up to the forum in order to write this and seek help lol)
I haven't done ANY customization to the phone everything is all stock from my service provider so I'm really baffled at how this sudden fail could have happened. There was no OTA update either.
Click to expand...
Click to collapse
If your warranty is still valid take it to service
donkeykong1 said:
If your warranty is still valid take it to service
Click to expand...
Click to collapse
Unfortunately it's not, I've had the phone for a little over 2 years now. Seriously contemplating just using a loaner phone in the meantime while I wait for the new Nexus ...
rina__anir said:
Unfortunately it's not, I've had the phone for a little over 2 years now. Seriously contemplating just using a loaner phone in the meantime while I wait for the new Nexus ...
Click to expand...
Click to collapse
Did you try factory reset from bootloader?
donkeykong1 said:
Did you try factory reset from bootloader?
Click to expand...
Click to collapse
Yes, I did. It flashed to the screen with 2 green arrows in a circle and 1 downward green arrow with a progress bar at the bottom but nothing happens during this period. I left the phone like that for about 30 mins just to see if anything would happen and nothing did.

Is there any hope? (hard bricked...)

Hello Moto,
So I got my Moto G5s Plus awhile back when it was still new and I tried to root it right off (I know...it was stupid, I realize I should've waited a little until the stock firmware was released and more guides were made), and basically I ended up hard bricking my device.
There are no lights, the screen is completely blank, and the power button does absolutely nothing.
I have heard of a way to revive it from level 0, however, and I was on the path to doing that until I realized that-for some reason-my laptop does not recognize my dead phone at all. In the guide (which I've long since lost the link to..) it said that my phone would appear in my device manager (>start>right click on Computer>manage) under the android tab after installing a bunch of ADB drivers and such, as "ADB-somethingsomething". No such thing happened; I couldn't even find the tab it was referencing. Even after uninstalling and reinstalling the drivers that it mentioned, I couldn't seem to get my laptop to recognize my phone.
Interestingly enough, or perhaps not, I plugged it into my brother's laptop and it recognized it just fine (note, he had the drivers already installed and has meddled quite a bit already in this area).
Anyway, so now I have a pretty much mint condition hardware Moto G5s Plus, and I kind of don't want to spent money on another phone unless I know for sure that I can't fix this one. Is there any way to revive it from the dead?
P.S. I've found the stock ROM for the phone...but there's several different packages. (like..NPS26.116-26; NPS26.116-45; NPSS26.116-45-5; etc...) This my be a very stupid question..but how should I know which one is the one I need to download?
Any and all advice/help would be appreciated.
Thank you
[SOLVED]
So I managed to get it working without using a virtual machine.
To address the first problem, my phone wasn't even charged. To solve this I took a rubber band and tied it around the power and volume down buttons and attached it to a wall outlet for about an hour. (The little white light was flashing to signal that it was receiving power...which was more than I had accomplished than..ever..really...)
The second problem was my computer. I still don't know why it worked out like this, but essentially my computer never recognized my phone as the HS-USB or anything. Instead, my computer recognized it as Motorola ADB Interface (even though it was technically off and hard bricked..). This made recovering it easy, as I simply could fastboot flash the correct stock rom to my phone and go from there.
After trying a few different stock ROMs, I finally got the right one, and could boot into bootloader. And thus, finally, I was able to install TWRP, the OS back, Xposed, and Magisk.
I've used my phone for a bit now and no problems have come up. Installing Xposed did take a bit longer than I thought it would, but other than that I got me phone back.
My moto g5s plus is completely dead even bootloader is not working nothing to show just blank how I can get the solution of this problem. Company is asking to change the motherboard. Help
jaura.mohit said:
My moto g5s plus is completely dead even bootloader is not working nothing to show just blank how I can get the solution of this problem. Company is asking to change the motherboard. Help
Click to expand...
Click to collapse
Are they charging u for the motherboard Change
Yes 18000 rupees
---------- Post added at 06:55 AM ---------- Previous post was at 06:29 AM ----------
yograjfire18 said:
Are they charging u for the motherboard Change
Click to expand...
Click to collapse
18000 rupees hel p me to recover my phone
Rooting is software based thing, which should not damage hardware to that level,, right?
The blank-flash stuff can be helpful for you guys, but we don't have blank-flash files for our device.
You can search, learn and manage how to do it.
EDIT: can you check what happens if you keep pressed powe key and volume- key for atleast 2 minuts ??
____Mdd said:
Rooting is software based thing, which should not damage hardware to that level,, right?
The blank-flash stuff can be helpful for you guys, but we don't have blank-flash files for our device.
You can search, learn and manage how to do it.
EDIT: can you check what happens if you keep pressed powe key and volume- key for atleast 2 minuts ??
Click to expand...
Click to collapse
Yea, no, this is 100% software damage. Like I said, I have a mint condition (hardware wise) phone. I'm pretty sure what I did to mess it up was overwrite the data files for the previous OS. I remember trying to get it back to stock ROM, but having a crap ton of trouble finding it...and then pretty much doing a fight or flight thing and trying a stupid and edgy alternative. (I also remember, even while the phone was still working, it only booted into TWRP once or twice, otherwise it would always come up with an error)
I feel like all I need to do is flash the stock ROM to the device...but without my laptop even recognizing it, I don't know how. Essentially, the question being, is there a way to flash the stock ROM to my device without TWRP, without bootloader, without using the device at all (just my laptop); and if there is...does anyone know how?
Pressing the power and volume buttons did nada.
[edit]
I did some searching and I actually found the two links that I used while trying to recover my phone from the dead.
http://www.aryk.tech/2017/09/moto-g5s-plus-unbrick-solutions.html
https://forum.xda-developers.com/g5-plus/help/moto-g5-plus-hard-bricked-recognized-t3636457
The difference for me is that I never got my laptop to recognize it as any of the "HS-USB Bulk, HS-USB QDLoad 9008, QHS-USB DLoad 9008"; that's where I stopped in the steps.
I'll be trying to follow the steps in the first link again, but this time through virtualbox (make sure there's no conflicting drivers and whatnot). I'll post back with results whenever I get around to it.
flash -61

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