Just wondering how long I can keep the phone until I can turn it in and still receive a refund.
black96ss said:
Just wondering how long I can keep the phone until I can turn it in and still receive a refund.
Click to expand...
Click to collapse
call who ever you bought it from, they will have better answer.
mgbotoe said:
call who ever you bought it from, they will have better answer.
Click to expand...
Click to collapse
And don't talk to more than one person. You'll get multiple answers.
Just did t mobile Twitter help, so far no time limit
It's a safety recall, they'll have to take it when you return it, whenever that may be. Or they risk getting sued if you have documentation that they refused to take the phone back and then something happens.
Basically Samsung will make you want to get rid it by incrementally handicapping the functions of phone till it becomes a nice piece of paper weight!
Sent from my SM-G935T using Tapatalk
princeasi said:
Basically Samsung will make you want to get rid it by incrementally handicapping the functions of phone till it becomes a nice piece of paper weight!
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
If you are rooted all they could do is block imei
For me, $1000 phone is too expense for its imei to be blacklisted!
Sent from my SM-G935T using Tapatalk
I guess time & carriers will tell? I am def planning on using mine until a phone I want is AVAILABLE to me, or Sammy puts out an ota that renders the Note 7 unusable.
Stixxbixby said:
I guess time & carriers will tell? I am def planning on using mine until a phone I want is AVAILABLE to me, or Sammy puts out an ota that renders the Note 7 unusable.
Click to expand...
Click to collapse
Exactly!!!!
Stixxbixby said:
I guess time & carriers will tell? I am def planning on using mine until a phone I want is AVAILABLE to me, or Sammy puts out an ota that renders the Note 7 unusable.
Click to expand...
Click to collapse
You dont need to be rooted to stop ur phone from downloading an update
Sent from my SM-N930T using Tapatalk
Talk with samsung and they said as of now there is no dead line but one is in the works.
After this dead line you will not get a full refund or bill credit.
They have not taken any action to shut down our phones. But might in the furtrue.
Thats what i was told.
I ask because tmobile has no s7 edge in stock until like dec.
So my guess is samsung will go public in a few months with if there doing an update or deadline on the return.
All this sucks so much. And id love to keep the phone but i know there going to kill suppose for it
Any new word on a deadline?
Most of the TMobile stores around me have S7e in stock, and I was able to call the main TMobile phone number and they are sending me a silver S7e immediately.... so they do have them in stock. What they do NOT have is the Black colored S7e, which is what I really wanted.
I believe ghee s7 edge shortage depends on your region. I live in the Northeast and was told that silver s7edge will be in stock on the 21st and gold the 28th. They have a bunch of S7s in stock in all colors
Sent from my SM-N930T using XDA-Developers mobile app
AviationPhotographer said:
Most of the TMobile stores around me have S7e in stock, and I was able to call the main TMobile phone number and they are sending me a silver S7e immediately.... so they do have them in stock. What they do NOT have is the Black colored S7e, which is what I really wanted.
Click to expand...
Click to collapse
I got lucky, I picked a barely used black s7 edge on Craigslist. Have the pay off papers for the eip so it's free and clear. Came with original box/charger. I had a silver one as loaner during first recall and I didn't like the color as much as I though I would. It's definitely better then gold though.
Related
The ear piece grill on mine is loose. Checked my note 3 and it's not the same. Check yours just in case. I may sound a bit picky but I just spent $749 + tax on this. Gonna get it exchanged.
Sent from my SM-N900T using Tapatalk
Will t-mobile even exchange for that?
the one on my Note 2 kinda does that. but i never noticed until now until you brought it up. hmm...guess it didn't bother me or it didn't really cause a problem.
the one on my Note 3 on the other hand....it's rock solid. like welded into place.
browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
They will but you would have to send it back since it was purchased online.
Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Sounds more of a pain than what it's worth.
browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Yes you do have to send it back but after you get the replacement. I've done exchanges with them before. They've sent me a replacement but they have to put a charge on the account. If the defective one doesn't come back then they don't remove the charge.
Sent from my SM-P600 using Tapatalk
aznmode said:
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
aznmode said:
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
browniegirl said:
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
Click to expand...
Click to collapse
Ya I'll be fine as long as it gets replaced. But since I bought online they will have different stock status than stores. Hopefully they've reserved some for replacements. I'll find out in a few.
Sent from my SM-P600 using Tapatalk
TEKHD said:
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
Click to expand...
Click to collapse
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
I just checked mine and the earpiece doesn't have this defect. It would bother me also.
aznmode said:
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Just checked my white note 4. The speaker on mine is fine. I'd return it if I were you.
It looks like assembly problem. It appears that your speakers grill sits on top of foam gasket (this would be a reason why it springs back).
Sent from my SGH-T889 using xda app-developers app
That sucks and I still don't get why online and their stores are separate. One thing I liked about AT&T is being able to return to store even if I ordered online.
Sent from my LG-D851 using Tapatalk
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me for the new one and will refund the charges on the 1st phone when they receive it back.
Sent from my SM-P600 using Tapatalk
aznmode said:
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me up front and will remove the charges when they receive the defective on back.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
p()()pypants said:
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
Click to expand...
Click to collapse
I guess I got lucky the 2nd time around.
Not quite sure how UPS works but with FedEx ground it cannot be changed either once it ships. If it was express then they can switch between next day, 2nd and 3 days.
Sent from my SM-N900T using Tapatalk
Got my replacement today and I'm happy to report that it doesn't have the same issue. And is perfectly flushed against the glass.
Sent from my SM-N900T using Tapatalk
It will probably take longer for vzw versions, but at least we know the order it is being released as well as approximate time.
Wonderful, us VZW guys aren't even on the list. Thanks Obama
I guess there is no love for the Galaxy Note Pro. At least my S6 Edge is getting it.
85gallon said:
I guess there is no love for the Galaxy Note Pro. At least my S6 Edge is getting it.
Click to expand...
Click to collapse
I feel ya, I have a Galaxy Tab S 10.5.
Is the UK the same?
Sooooooo any updates on this?
Syn Ack said:
Sooooooo any updates on this?
Click to expand...
Click to collapse
I haven't seen anything further. But I did install the free Marshmallow theme from the theme store.
One of my friends received Android 6.0 on his Boost Mobile LG Stylo today. Not bad for a $179 phone!
i see marshmallow has been out for a bit now for the s6 edge. how is there no tar for those of us who would like to try it out?
Sent from my SM-G925V using Tapatalk
It has not been released by Verizon yet.
Sent from my SM-G925V using XDA Free mobile app
giobotta said:
i see marshmallow has been out for a bit now for the s6 edge. how is there no tar for those of us who would like to try it out?
Sent from my SM-G925V using Tapatalk
Click to expand...
Click to collapse
Google does the update and then sends it to Samsung for testing. IF Samsung decides the update is worthy and fits into their business plan for the life of the phone, they will test the update and correct things that are specific to the S6. IF that is completed then they send the update to Verizon, who in turn, decides if it fits in their business plan and the planned end of life for the product. If Verizon decides to pass it along then they update the code with their specifics and then they release it to the phones.
All of that has to go good before we knaves might see an update.
Unfortunately Android updates and timeline does not fit into the end of life plans for phones by the carriers. That is why we usually only get one or two updates.
Just saw this while searching online tonight.
http://www.mobipicker.com/galaxy-s6-s6-edge-s6-edge-s5-note5-note-4-android-marshmallow-update/
Sent from my SM-G925V using XDA Free mobile app
It is no February 1st no Marshmellow
You guys know it's Marshmallow... with an A, not an E... right? Seems like something spell check should have warned you of...
Don't suppose anyone's heard anything for us VZW guys in terms of getting any updates, have they? About to list my phone on swappa and try to get something else... Not having root access or the ability to even really play with my phone is making this phone kinda boring to me. That and i'm not as much of a fan of the edge screen as I thought i'd be
spadz93 said:
Don't suppose anyone's heard anything for us VZW guys in terms of getting any updates, have they? About to list my phone on swappa and try to get something else... Not having root access or the ability to even really play with my phone is making this phone kinda boring to me. That and i'm not as much of a fan of the edge screen as I thought i'd be
Click to expand...
Click to collapse
If you do get a new phone I strongly suggest you get the Nexus 6. A bunch of support and you can unlock the boot loader and get any ROM you want it's awesome. I've been loving mine!
blackra1n said:
If you do get a new phone I strongly suggest you get the Nexus 6. A bunch of support and you can unlock the boot loader and get any ROM you want it's awesome. I've been loving mine!
Click to expand...
Click to collapse
Yeah it's a catch between the nexus 6 and the turbo 2 if I decide to move away. The turbo 2 in terms of hardware is slightly superior, but unfortunately it seems like it's suffering the same fate as my current phone
Sent from my SM-G925V using Tapatalk
spadz93 said:
Yeah it's a catch between the nexus 6 and the turbo 2 if I decide to move away. The turbo 2 in terms of hardware is slightly superior, but unfortunately it seems like it's suffering the same fate as my current phone
Sent from my SM-G925V using Tapatalk
Click to expand...
Click to collapse
Yeah so I've heard. Definitely would recommend the Nexus 6 as I'm using it right now and its amazing but its your choice. Price wise its pretty cheap too. Got mine for $225 on swappa
Starting to roll out from Samsung. Verizon will likely take forever to send it out though....
Another bit of a tease http://www.theregister.co.uk/2016/02/16/samsung_starts_marshmallow_upgrades/
Just wanted to see if devs are still going to be developing for this device with all the issues that are STILL happening apparently. It's such a shame because I absolutely love this phone. TEKs and OVERDRIVE roms looked real promising. I would just to keep a phone for 2 years if of developing is going to die off.
well considering a 2nd recall by samsung will most likely happen within the next few days according to t-mo. i would say the development for the n7 is done period. i got a feeling the n7 won't be back on the market after this either. samsung will probably scrap em all and move on to the s8 or even the note8 which will most likely need to be renamed as this whole thing has literally damaged the notes name.
OvrDriVE said:
well considering a 2nd recall by samsung will most likely happen within the next few days according to t-mo. i would say the development for the n7 is done period. i got a feeling the n7 won't be back on the market after this either. samsung will probably scrap em all and move on to the s8 or even the note8 which will most likely need to be renamed as this whole thing has literally damaged the notes name.
Click to expand...
Click to collapse
Do you playing keep it for now or you planning get otter phone?
OvrDriVE said:
well considering a 2nd recall by samsung will most likely happen within the next few days according to t-mo. i would say the development for the n7 is done period. i got a feeling the n7 won't be back on the market after this either. samsung will probably scrap em all and move on to the s8 or even the note8 which will most likely need to be renamed as this whole thing has literally damaged the notes name.
Click to expand...
Click to collapse
Last person out,turn off the lights......................
http://www.androidpolice.com/2016/1...an-internal-stop-sale-order-for-galaxy-note7/
A true bummer, I really don't want another phone but I guess I don't have a choice. Back to a note 4 I guess until a note 8 gets released which might not even happen. I've been a note holder since the note 2 (except a note5 which I wasnt impressed with)
black96ss said:
A true bummer, I really don't want another phone but I guess I don't have a choice. Back to a note 4 I guess until a note 8 gets released which might not even happen. I've been a note holder since the note 2 (except a note5 which I wasnt impressed with)
Click to expand...
Click to collapse
The Note4 is my daily driver again, took back my replacement Note 7 yesterday.
It's basically got all the functionality where it really matters, the S-Pen.
The other features that were heavily marketed were of no consequence to me.
I definitely notice the difference between the two as for overall performance, but, it's not an awful experience by any stretch.
Throw your ROM of choice on the Note4 & ya got yourself a very comparable experience.
KOLIOSIS said:
The Note4 is my daily driver again, took back my replacement Noòte 7 yesterday.
It's basically got all the functionality where it really matters, the S-Pen.
The other features that were heavily marketed were of no consequence to me.
I definitely notice the difference between the two as for overall performance, but, it's not an awful experience by any stretch.
Throw your ROM of choice on the Note4 & ya got yourself a very comparable experience.
Click to expand...
Click to collapse
My phone before this was actually a note 4 and the only reason I went to a note 7 was because my phone was stolen. I was running abstrak rom (now discontinued). I'm probably going to see what mm roms they have for it now. Since I have to purchase another note 4, it will probably be on mm and I dont even know if it's rootable. My old note 3 and 4 were excellent phones, it just pisses me off that Samsung stops updates for older phones basically forcing you to upgrade phones. That being said, I'm sure the note 4 will never get a future update.
And, lights out.......
http://www.cnbc.com/2016/10/09/sams...ended-production-of-galaxy-note-7-report.html
Wait a minute, the lights are flicking. Nobody has turned the off yet.....
rogerandgina said:
Wait a minute, the lights are flicking. Nobody has turned the off yet.....
Click to expand...
Click to collapse
I second that
rogerandgina said:
Wait a minute, the lights are flicking. Nobody has turned the off yet.....
Click to expand...
Click to collapse
ocliffstud said:
I second that
Click to expand...
Click to collapse
You guys believe a Note 7 V3 will ship with rootable firmware?
I seriously doubt it, we caught a lucky break on this one & some on V2 were left out in the cold w/a phone dead for development.
It's a nice phone without root, Package Disabler apps help a lot,along with a decent Ad Blocker, but, not enough for Round 3 on the exact same phone.
I'll check in on the next iteration,the Note 8,or whatever they'll call it.....
KOLIOSIS said:
You guys believe a Note 7 V3 will ship with rootable firmware?
I seriously doubt it, we caught a lucky break on this one & some on V2 were left out in the cold w/a phone dead for development.
It's a nice phone without root, Package Disabler apps help a lot,along with a decent Ad Blocker, but, not enough for Round 3 on the exact same phone.
I'll check in on the next iteration,the Note 8,or whatever they'll call it.....
Click to expand...
Click to collapse
So are you moving to something else, if so what phone
ocliffstud said:
So are you moving to something else, if so what phone
Click to expand...
Click to collapse
I've got a T-Mobile Note4, a perfectly decent daily driver.
However, I'm a recovering phone ho', the LG V20 is next on my list (returned my Note7 V2 for a refund two days ago)
KOLIOSIS said:
I've got a T-Mobile Note4, a perfectly decent daily driver.
However, I'm a recovering phone ho', the LG V20 is next on my list (returned my Note7 V2 for a refund two days ago)
Click to expand...
Click to collapse
Wow, not sure what phone to move on to if I was to move on. Been rocking notes since they came out. Got a note 4 but the screen needs to be fixed
I wish T-mobile will get the new Google phone. I will definitely get the pixel.
Sent from my SM-N930T using XDA-Developers mobile app
EasyE75 said:
I wish T-mobile will get the new Google phone. I will definitely get the pixel.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
They can't because Verizon has the carrier exclusive on it..
Sent from my ONEPLUS A3000 using Tapatalk
bkeaver said:
They can't because Verizon has the carrier exclusive on it..
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Shame on Google and Verizon lol, that's some outdated way of business even Apple does not do it any more.
Sent from my SM-N930T using XDA-Developers mobile app
When Samsung has a major fiasco they recall all the product gather all the staff in the court house and destroy the product in front of them and the manager of that department is then banned from the company for life. Korean custom. Not only did the guy lose his job he disgraced his Family for generation to come. Going back to Note 7 the product is being discontinued it was announced in German newspapers today
GREAT!! *sarcasm*
My Note 5 was messing up and I got the 7 for the upgrade.
I'll have to debate this, as mine was one of the ones that wasn't a replacement or recalled. But with no rooting ability, or way to drop back a version to gain root...might have to go back to the Note 5.
I never even attempted to try the software update. I didn't like the stupid green battery icons or grouped notifications. I still have my v2 on original release firmware with updates blocked. I like the phone uprooted but I do not like the current software for it. It's a shame because I love phone otherwise, but without future root to make those small tweaks on the v3, I think I'll wait until I find something I really like. I've always been a Samsung guy that being said I'm not a real Fan of pure Google type phones. For some reason I really like touchwiz (ya I know).
It's 10am now I get out of work at 530pm and i am going to tmobile to replace my note 7 v2 what should I get.... any other decent phones with promos going on.... I have untill 6pm. Let me know some suggestions. I also have a Samsung gear vr and s2 classic in which I would like to continue to use
Tinythejuggalo said:
It's 10am now I get out of work at 530pm and i am going to tmobile to replace my note 7 v2 what should I get.... any other decent phones with promos going on.... I have untill 6pm. Let me know some suggestions. I also have a Samsung gear vr and s2 classic in which I would like to continue to use
Click to expand...
Click to collapse
Or maybe I should switch to the ipcoughone... I hate saying it I've always been an android man
Tinythejuggalo said:
It's 10am now I get out of work at 530pm and i am going to tmobile to replace my note 7 v2 what should I get.... any other decent phones with promos going on.... I have untill 6pm. Let me know some suggestions. I also have a Samsung gear vr and s2 classic in which I would like to continue to use
Click to expand...
Click to collapse
Well if you want to stay with samsung then you should look into the s7 edge. I am going to try and drag this out until I can preorder the lg v20. I will probably go a week with no phone but I will manage.
Intub8 said:
Well if you want to stay with samsung then you should look into the s7 edge. I am going to try and drag this out until I can preorder the lg v20. I will probably go a week with no phone but I will manage.
Click to expand...
Click to collapse
When does the v20 come out
Intub8 said:
Well if you want to stay with samsung then you should look into the s7 edge. I am going to try and drag this out until I can preorder the lg v20. I will probably go a week with no phone but I will manage.
Click to expand...
Click to collapse
+1. V20 for me as well.
Sent from my SM-N930T using Tapatalk
Tinythejuggalo said:
When does the v20 come out
Click to expand...
Click to collapse
preorder starts the 21st , release is the 28th I believe.
Intub8 said:
preorder starts the 21st , release is the 28th I believe.
Click to expand...
Click to collapse
Hey thanks man.... so is Samsung discontinuing the note then
I'm in the V20 camp as well. The only thing that makes me nervous is if I hold out for the pre-order I'm worried they'll stop allowing the returns. Has anyone gotten a word on how long they're allowing the returns for? I love this phone but the stigma around it has me over the whole thing sadly.
StaticMoot said:
I'm in the V20 camp as well. The only thing that makes me nervous is if I hold out for the pre-order I'm worried they'll stop allowing the returns. Has anyone gotten a word on how long they're allowing the returns for? I love this phone but the stigma around it has me over the whole thing sadly.
Click to expand...
Click to collapse
I have the same concern. I am going to attempt to get a loaner phone from t-mobile so I can return my note 7 asap in case they stop the returns.
I don't understand what's the rush? If there's a recall you can return your phone any time, there isn't a return window.
Sent from my SM-N930T using Tapatalk
Tinythejuggalo said:
It's 10am now I get out of work at 530pm and i am going to tmobile to replace my note 7 v2 what should I get.... any other decent phones with promos going on.... I have untill 6pm. Let me know some suggestions. I also have a Samsung gear vr and s2 classic in which I would like to continue to use
Click to expand...
Click to collapse
Right now this is a voluntary return and not a mandatory recall. If things comes out to be the worst then there will be another mandatory recall. So why not wait to see what happens before doing anything?
JaguarXT said:
Right now this is a voluntary return and not a mandatory recall. If things comes out to be the worst then there will be another mandatory recall. So why not wait to see what happens before doing anything?
Click to expand...
Click to collapse
Because mine has a adhesive bubbling under the glass between the glass and screen
Tinythejuggalo said:
Hey thanks man.... so is Samsung discontinuing the note then
Click to expand...
Click to collapse
We don't know yet. Samsung's wordings seems to show that they will be resuming manufacturing of the Note after setting up better QC. But they can change plans very quickly at this point in time. So we don't really know what is going to happen at this point in time. If they are discontinuing the Note at this early point in time then there will be a mandatory return type recall.
---------- Post added at 08:37 AM ---------- Previous post was at 08:29 AM ----------
Tinythejuggalo said:
Because mine has a adhesive bubbling under the glass between the glass and screen
Click to expand...
Click to collapse
I don't know if you are joking or not. But if you are not joking then your Note will be the first confirmed China made T-Mobile Note 7 to have this problem. Would like to know if this is true.
If you want to return then either Samsung 7 edge or LG V20. Samsung 7 Edge can use the Gear Fit2 and Gear VR.
JaguarXT said:
We don't know yet. Samsung's wordings seems to show that they will be resuming manufacturing of the Note after setting up better QC. But they can change plans very quickly at this point in time. So we don't really know what is going to happen at this point in time.
---------- Post added at 08:37 AM ---------- Previous post was at 08:29 AM ----------
I don't know if you are joking or not. But if you are not joking then your Note will be the first confirmed China made T-Mobile Note 7 to have this problem. Would like to know if this is true.
If you want to return then either Samsung 7 edge or LG V20. Samsung 7 Edge can use the Gear Fit2 and Gear VR.
Click to expand...
Click to collapse
Not joking
Tinythejuggalo said:
Not joking
Click to expand...
Click to collapse
I was using my gear vr with my dji phantom 3 pro. Flew for maybe an hour and 20 mins removed the note7 from the head set and noticed the two bubbles instantly I thought dead pixels but turned the device off and they were still there and the fact that color still shows through the spots tells me it's bubbling
Tinythejuggalo said:
Not joking
Click to expand...
Click to collapse
I can't tell if that is a pixel issue or glass separating from screen issue. Either case has nothing to do with battery over heating. This is not from over heating battery problems.
Regardless which one is the issue these are warranty issues and can return (under T-Mobile's new return policy for Note 7) or exchange. If want to exchange under warranty then you can return device and get a loaner phone from T-Mobile to use until new Notes start manufacturing again or wait for recall. That is unless you want another device then take advantage T-Mobile's return new policy for the Note 7 and get another device.
Again: This is a manufacturing defect and not an over heating battery issue.
Delete delete
I just contacted T-Mobile on their twitter help page. Apparently they don't have a return window for the replacement units either. So if for any reason you're not confident in the phone, you can take it in for a refund and exchange. It is a voluntary return at this point and not a recall, but they will allow a full refund outside the 14 day window for the foreseeable future. So we should be able to hang out to our phones until the v20 comes out from what I understand.
shook187 said:
I knew this had nothing to do with the recall just someone trying to return a phone out of the 14 day return window
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Excuse me.... I don't want to just return out of the 14 day window... personally love the note series I've had the 3,4,5,and now two 7s my 4 was rooted running overdrive n5 port till I could buy the note 5........ And this has to do with battery overheating because if it wouldn't have gotten hot the adhesive wouldn't not have bubbled..... as there was no issue before........... I really wish I would have just kept the v1 note 7 since mine was a China model with no issue
shook187 said:
I don't understand what's the rush? If there's a recall you can return your phone any time, there isn't a return window.
Sent from my SM-N930T using Tapatalk
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Its more of a confidence thing at this point. The phone has this black cloud over it (metaphorically). I'm tired of the jokes and the Note 7 memes popping up everywhere and co-workers asking if the phone has blown up yet. I know the chances of the phone burning up are slim to none, but now I'm paranoid and constantly checking to make sure the phone isn't heating up. I love the phone, but it's rapidly becoming a love/hate relationship to the point I'm starting to resent the damn thing, as dumb as that sounds. If people want to keep their phones, more power to them. I'm just frustrated and over the whole thing.
/end rant
And get a full refund?
Say i waited til the s8 or Note 8. Could I return it then for a full refund?
If it becomes an official recall, yes. Do you want to take the chance that they'll disable the phone?
Try it and see.
Been talking to tmobile and samsung chat.
This is looking very ugly.
Samsung says the refund and $100 bill credit will end. It has an end window.
Meaning if the note 7 is return outside of this window. You will not be refunded the price of the phone.
Tmobile says that they wont have s7 edge in stock until Nov-Dec.
They also wont let you get a loaner phone. You must exchange your phone for another phone one and that ends that.
So if we keep are phones and samsung kills them off. Lets says Jan 2017 they kill off the phone (nagging update, samsung app, market not working etc..) And give you a deadline for Feb 2017 to return the phone and you dont. Then your be left with a brick that tmobile wont give you any money for in exchange.
So i really thing samsung needs to get sue here. Because this makes no sense.
They want you to return the phone but there arent making enough replacement phone (s7 edge seems to be the best replacement)
Then they are going to make a deadline for the exchange.
The Lady in the chat says that they havent said anything about it yet. But it is in the works.
If Samsung disable the Note 7 through software, then you will have to root it and flash a Tom. Which is what I do will all of my Samsung devices anyway.
Sent from my GT-N7100 using Tapatalk
xile6 said:
Been talking to tmobile and samsung chat.
This is looking very ugly.
Samsung says the refund and $100 bill credit will end. It has an end window.
Meaning if the note 7 is return outside of this window. You will not be refunded the price of the phone.
Tmobile says that they wont have s7 edge in stock until Nov-Dec.
They also wont let you get a loaner phone. You must exchange your phone for another phone one and that ends that.
So if we keep are phones and samsung kills them off. Lets says Jan 2017 they kill off the phone (nagging update, samsung app, market not working etc..) And give you a deadline for Feb 2017 to return the phone and you dont. Then your be left with a brick that tmobile wont give you any money for in exchange.
So i really thing samsung needs to get sue here. Because this makes no sense.
They want you to return the phone but there arent making enough replacement phone (s7 edge seems to be the best replacement)
Then they are going to make a deadline for the exchange.
The Lady in the chat says that they havent said anything about it yet. But it is in the works.
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Click to collapse
Not what my T-Mobile store said. They told me to keep the note as long as I'd like saying that it's better than jump because you could turn it in at anytime you want and wait for a better phone to come out. Liability says they can't just block you from returning the phone.
Sent from my SM-N930T using XDA-Developers mobile app
djtheraven said:
Not what my T-Mobile store said. They told me to keep the note as long as I'd like saying that it's better than jump because you could turn it in at anytime you want and wait for a better phone to come out. Liability says they can't just block you from returning the phone.
Sent from my SM-N930T using XDA-Developers mobile app
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Yes tmobile said you can hold on to it.
Samsung is the one who said, they will put a deadline on the exchange and bill credit.
Tmobile only knows what samsung tells them.
So while tmobile say keep it and all is fine. Samsung can put a dead line on the return and screw all that up.
Also samsung can not just kill the phone but they can pull all support. So you lose samsung pay, store etc...
Also naging messsge to return the phone (like they did with the v1)
And they said that outside the US they slow down charging speeds and max charge percent.
This is all stuff they can do in an update.
True you dont have to take the update but they will probably do this in the furtrue.
I love the phone and would love to keep it. But if they kill off all support or mess me up on money then i gotta exchange it.
But as of now the way things are going is im going to have the phone until Jan cause there no s7 edge in stock and it would seems that samsung is making more s7 vs making the s7 edge.
djtheraven said:
Not what my T-Mobile store said. They told me to keep the note as long as I'd like saying that it's better than jump because you could turn it in at anytime you want and wait for a better phone to come out. Liability says they can't just block you from returning the phone.
Sent from my SM-N930T using XDA-Developers mobile app
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I like you answer better!
xile6 said:
Yes tmobile said you can hold on to it.
Samsung is the one who said, they will put a deadline on the exchange and bill credit.
Tmobile only knows what samsung tells them.
So while tmobile say keep it and all is fine. Samsung can put a dead line on the return and screw all that up.
Also samsung can not just kill the phone but they can pull all support. So you lose samsung pay, store etc...
Also naging messsge to return the phone (like they did with the v1)
And they said that outside the US they slow down charging speeds and max charge percent.
This is all stuff they can do in an update.
True you dont have to take the update but they will probably do this in the furtrue.
I love the phone and would love to keep it. But if they kill off all support or mess me up on money then i gotta exchange it.
But as of now the way things are going is im going to have the phone until Jan cause there no s7 edge in stock and it would seems that samsung is making more s7 vs making the s7 edge.
Click to expand...
Click to collapse
January is fine with me! By that time I will have gotten over my grief and still get a full refund!
xile6 said:
Been talking to tmobile and samsung chat.
This is looking very ugly.
Samsung says the refund and $100 bill credit will end. It has an end window.
Meaning if the note 7 is return outside of this window. You will not be refunded the price of the phone.
Tmobile says that they wont have s7 edge in stock until Nov-Dec.
They also wont let you get a loaner phone. You must exchange your phone for another phone one and that ends that.
So if we keep are phones and samsung kills them off. Lets says Jan 2017 they kill off the phone (nagging update, samsung app, market not working etc..) And give you a deadline for Feb 2017 to return the phone and you dont. Then your be left with a brick that tmobile wont give you any money for in exchange.
So i really thing samsung needs to get sue here. Because this makes no sense.
They want you to return the phone but there arent making enough replacement phone (s7 edge seems to be the best replacement)
Then they are going to make a deadline for the exchange.
The Lady in the chat says that they havent said anything about it yet. But it is in the works.
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Click to collapse
you really need to use spell check
Sent from my SM-G935T using XDA-Developers mobile app
vat829 said:
you really need to use spell check
Sent from my SM-G935T using XDA-Developers mobile app
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That was uncalled for and a wasted post.
Thanks for the info guys.
I may just keep it for a while until they have some S7 or S7 Edges in stock. As much as I want to keep it, I just don't think it is worth the hassle.
I still have my Note 5, I may just keep it or maybe have it as a back up if I get the edge or s7
F9zSlavik said:
That was uncalled for and a wasted post.
Thanks for the info guys.
I may just keep it for a while until they have some S7 or S7 Edges in stock. As much as I want to keep it, I just don't think it is worth the hassle.
I still have my Note 5, I may just keep it or maybe have it as a back up if I get the edge or s7
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sorry if I hurt your feelings no harm done it was just really difficult to read your post. "Wasted" a bit of my time to understand what you were trying to say.
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vat829 said:
sorry if I hurt your feelings no harm done it was just really difficult to read your post. "Wasted" a bit of my time to understand what you were trying to say.
Sent from my SM-G935T using XDA-Developers mobile app
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I am not the one you should be apologizing to. It's just irritating when someone puts a post that has no relevance to what is being discussed by every in the thread. If you felt you wasted your time by trying to understand what is going on, you should simply ask or refrain yourself from participating.
Moving on.
Take what each side tells you with a grain of salt. Several reps told me there is no timetable because the phone has been recalled. No matter when you return it they have to take it bask.
I spoke with T-Mobile yesterday and they told me that I had 30 days to return the phone... I will call again to see if another rep tells me differently...
djtheraven said:
Not what my T-Mobile store said. They told me to keep the note as long as I'd like saying that it's better than jump because you could turn it in at anytime you want and wait for a better phone to come out. Liability says they can't just block you from returning the phone.
Sent from my SM-N930T using XDA-Developers mobile app
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I was told the same thing and it makes sense to me since I have JUMP! on Demand. I am riding it out til the end $100 credit to get a whack phone aint worth it to me
playya said:
I was told the same thing and it makes sense to me since I have JUMP! on Demand. I am riding it out til the end $100 credit to get a whack phone aint worth it to me
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I hope we get some clarification on this some time before the middle of next month. Every day that goes by with no reports of new 'explosions' just makes it harder to let go.
RaymondPJR said:
I hope we get some clarification on this some time before the middle of next month. Every day that goes by with no reports of new 'explosions' just makes it harder to let go.
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Exactly my thought, when was the last reported N7 flame up? Only thing making me thinking of jumping to the S7 edge is the gear Vr... But not enough to make me want to give up my N7v2...
I haven't heard a single recent problem... Anyone else?
RaymondPJR said:
I hope we get some clarification on this some time before the middle of next month. Every day that goes by with no reports of new 'explosions' just makes it harder to let go.
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That's what makes me think it was a conspiracy. I've heard some people mention that that Apple people took down the Samsung Giant. I mean really I'm sure there are still thousands and thousands of people with these phones and not one more report. Pretty sketchy to me.
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Best thing to do may be to ask a lawyer. I forgot to called yesterday