Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD
Verizon HTC One
I'll tell you guys the whole story of the phone, in case you find something related to the actual problem in here.
All started when a friend of mine got me interested in ROMs and other modification his phone had.
I learned by myself all I needed to in order to Root, Unlock, and S-Off my phone, also I wrote the SuperCID to it (11111111) and installed the Custom Recovery.
It gave me a little trouble, but it was all good at the end.
Now was the time of the truth. I was about to flash my first Mod ROM, which was Android Revolution HD 71.1 .
Seconds after a successful installation (yay) I go and decide to reboot my phone, only to realize that what I just had installed was a Mod ROM for AT&T (I think, at least not supported to mine) HTC One.
Thanks to this, my phone got stuck in a bootloop, that at first made me panic a little bit, but then I saw that I could still get to the bootloader, and after some days of reading and what not, I got it to work again. Fully working, everything from a stock RUU, all nice and pretty.
"Then, where is the real problem?" you may be asking. Here it goes:
5 minutes after I finally got it fixed, I got all and exited and decided to flash a ROM properly this time.
I put the ROM inside the phone's internal memory.
I reboot phone.
It gets into bootloader.
I go and choose Recovery.
Here's where the "whoops" happen.
Since I had just installed a brand new stocked RUU, the Recovery also returned to stock, which I didn't really think that would happen by then.
Obiously, or at least it was what I thought by then, to flash a ROM I need to flash a Custom Recovery first.
So, following, even though I had already chosen the "Recovery" option, and it loaded, while it was doing a god-knows-what, I turned my phone off, which I guess and would assume that interrupted some kind of important process.
After that, my phone rebooted, and I was like "Phew, ok"
But it wouldn't get past the white screen with the HTC logo. There, after some 6 to 8 seconds, it rebooted, infinitely. It wouldn't turn off either, just reboots.
Like, at first I thought I'd need to call an exorcist, the damn thing seemed like it had the devil inside or something, acting on his own.
Then I realized it was that I had just screwed up everything, again.
So, resume:
I turned off my phone while it was on a Recovery's process.
After that, the phone wouldn't get past the white HTC's logo screen.
It would reboot, load the logo, and, after some 6 to 8 seconds, reboot, infinitely.
It wouldn't turn off either, I had to wait for the battery to die. Also, after this, when I plugged it to his charger, it turned on on his own again (the devil!) and started the same rebooting process.
So, what do you guys think?
Should I really call it a total brick? Do you think there's a way to fix it? Should I consider throwing it into Holy Water?
Notes:
-Can't get into bootloader.
-Can't flash boot
-ADB doesn't works on phone. Yes, I already had all kind of drivers since before, it just doesn't now.
-Can't get to recovery either.
Please answer, I'm lonely, I have no friends.
q.q
By the way, not an usual english speaker, please forgive any gramatical errors you may find.
Thank you for reading.
Hold down the power button and the volume down together, keep holding them, don't let go, the lights on the bottom will flash 10-15 Times, when the phone goes off, let go of the power button, but continue to hold down the volume down button, the phone should boot back to the bootloader, devil gone, I think you know what to do from there, first get a custom recovery on there, or run the ruu which you ran before to get stock Rom back on it.
KomuroXV said:
Verizon HTC One
I'll tell you guys the whole story of the phone, in case you find something related to the actual problem in here.
All started when a friend of mine got me interested in ROMs and other modification his phone had.
I learned by myself all I needed to in order to Root, Unlock, and S-Off my phone, also I wrote the SuperCID to it (11111111) and installed the Custom Recovery.
It gave me a little trouble, but it was all good at the end.
Now was the time of the truth. I was about to flash my first Mod ROM, which was Android Revolution HD 71.1 .
Seconds after a successful installation (yay) I go and decide to reboot my phone, only to realize that what I just had installed was a Mod ROM for AT&T (I think, at least not supported to mine) HTC One.
Thanks to this, my phone got stuck in a bootloop, that at first made me panic a little bit, but then I saw that I could still get to the bootloader, and after some days of reading and what not, I got it to work again. Fully working, everything from a stock RUU, all nice and pretty.
"Then, where is the real problem?" you may be asking. Here it goes:
5 minutes after I finally got it fixed, I got all and exited and decided to flash a ROM properly this time.
I put the ROM inside the phone's internal memory.
I reboot phone.
It gets into bootloader.
I go and choose Recovery.
Here's where the "whoops" happen.
Since I had just installed a brand new stocked RUU, the Recovery also returned to stock, which I didn't really think that would happen by then.
Obiously, or at least it was what I thought by then, to flash a ROM I need to flash a Custom Recovery first.
So, following, even though I had already chosen the "Recovery" option, and it loaded, while it was doing a god-knows-what, I turned my phone off, which I guess and would assume that interrupted some kind of important process.
After that, my phone rebooted, and I was like "Phew, ok"
But it wouldn't get past the white screen with the HTC logo. There, after some 6 to 8 seconds, it rebooted, infinitely. It wouldn't turn off either, just reboots.
Like, at first I thought I'd need to call an exorcist, the damn thing seemed like it had the devil inside or something, acting on his own.
Then I realized it was that I had just screwed up everything, again.
So, resume:
I turned off my phone while it was on a Recovery's process.
After that, the phone wouldn't get past the white HTC's logo screen.
It would reboot, load the logo, and, after some 6 to 8 seconds, reboot, infinitely.
It wouldn't turn off either, I had to wait for the battery to die. Also, after this, when I plugged it to his charger, it turned on on his own again (the devil!) and started the same rebooting process.
So, what do you guys think?
Should I really call it a total brick? Do you think there's a way to fix it? Should I consider throwing it into Holy Water?
Notes:
-Can't get into bootloader.
-Can't flash boot
-ADB doesn't works on phone. Yes, I already had all kind of drivers since before, it just doesn't now.
-Can't get to recovery either.
Please answer, I'm lonely, I have no friends.
q.q
By the way, not an usual english speaker, please forgive any gramatical errors you may find.
Thank you for reading.
Click to expand...
Click to collapse
Press POWER and VOLUME DOWN buttons together to get in bootloader fastboot. Try until it works.
Post a fastboot getvar all as nobody has any ideea what did u flashed...
ERASE your IMEI and SERIAL before posting the report.
Seanie280672 said:
Hold down the power button and the volume down together, keep holding them, don't let go, the lights on the bottom will flash 10-15 Times, when the phone goes off, let go of the power button, but continue to hold down the volume down button, the phone should boot back to the bootloader, devil gone, I think you know what to do from there, first get a custom recovery on there, or run the ruu which you ran before to get stock Rom back on it.
Click to expand...
Click to collapse
I kinda tried this before... it just reboots before the lights actually get o flash, but I guess it wouldn't hurt to try again. I'll let you guys know if it works.
UPDATE:
Nope, it didn't work. Devil's still inside the phone. Can't even reach bootloader yet.
Also, lights never flashed. As I said, it reboots before the lights even blink.
Fain11 said:
Press POWER and VOLUME DOWN buttons together to get in bootloader fastboot. Try until it works.
Post a fastboot getvar all as nobody has any ideea what did u flashed...
ERASE your IMEI and SERIAL before posting the report.
Click to expand...
Click to collapse
Can't post "fastboot getvar all" since I can't even get to the bootloader and fastboot.
I don't think problem is anything I flashed. Last thing was the RUU, and you can trust it was 100% functional.
Hell came down after I turned off while in stock's Recovery.
KomuroXV said:
I kinda tried this before... it just reboots before the lights actually get o flash, but I guess it wouldn't hurt to try again. I'll let you guys know if it works.
Can't post "fastboot getvar all" since I can't even get to the bootloader and fastboot.
I don't think problem is anything I flashed. Last thing was the RUU, and you can trust it was 100% functional.
Hell came down after I turned off while in stock's Recovery.
Click to expand...
Click to collapse
If the phone is getting to the white screen with HTC logo then your bootloader is ok, a brick is when the phone won't switch on at all, you just got to keep trying to get into the bootloader, once there, you can just run the ruu again
Seanie280672 said:
If the phone is getting to the white screen with HTC logo then your bootloader is ok, a brick is when the phone won't switch on at all, you just got to keep trying to get into the bootloader, once there, you can just run the ruu again
Click to expand...
Click to collapse
KomuroXV said:
UPDATE:
Nope, it didn't work. Devil's still inside the phone. Can't even reach bootloader yet.
Also, lights never flashed. As I said, it reboots before the lights even blink.
Click to expand...
Click to collapse
If only I could find a way to the bootloader mode, I would be so happy.
q.q
KomuroXV said:
If only I could find a way to the bootloader mode, I would be so happy.
q.q
Click to expand...
Click to collapse
Hold down the power button untill it shuts down.
If not, press POWER and VOLUME DOWN buttons together, don't wait for any blinking lights.
KomuroXV said:
I kinda tried this before... it just reboots before the lights actually get o flash, but I guess it wouldn't hurt to try again. I'll let you guys know if it works.
UPDATE:
Nope, it didn't work. Devil's still inside the phone. Can't even reach bootloader yet.
Also, lights never flashed. As I said, it reboots before the lights even blink.
Click to expand...
Click to collapse
@Seanie280672 you forgot the bright light
OP:
B) Force reboot
Press and hold POWER + VOLDOWN (under a bright light, not kidding!!), after about 5 seconds or so buttons should start blinking, and after 30 seconds or so, the phone will reboot, let go of POWER, but keep holding VOLDOWN to get back to bootloader.
(you may need to try 2 or 3 times to get it right)
the important part is when the phone reboots, let go of POWER but keep holding VOLDOWN
Fain11 said:
Hold down the power button untill it shuts down.
If not, press POWER and VOLUME DOWN buttons together, don't wait for any blinking lights.
Click to expand...
Click to collapse
I'm not really "waiting" for any lights. Right now it's turned off since the battery ran out a while ago.
What I do is that I:
-Plug it to the wall charger or computer.
-It turns on, on his own.
-But as soons as it tries, yes, I am pressing the Power+ Volume Down and never let it go.
-I also tried to, when the screen is the HTC's logo screen, hold Power + Volume Down until the screen went black, then I'd release the Power button leaving only the Volume Down in hold, didn't work either.
nkk71 said:
@Seanie280672 you forgot the bright light
OP:
B) Force reboot
Press and hold POWER + VOLDOWN (under a bright light, not kidding!!), after about 5 seconds or so buttons should start blinking, and after 30 seconds or so, the phone will reboot, let go of POWER, but keep holding VOLDOWN to get back to bootloader.
(you may need to try 2 or 3 times to get it right)
the important part is when the phone reboots, let go of POWER but keep holding VOLDOWN
Click to expand...
Click to collapse
Oh... yes, I've heard about the "bright light" to the sensor thing. I can tell also that it actually works.
If you hold the power button with the phone in front of a very bright light, you press power button, and no matter what the problem is it would actually turn off after some time. I did it and it worked, as in, it turned off.
But I've already tried pressing Power + Volume Down with the phone already turned off (having enough battery of course), but it didn't really work either, it just went into the same bootloop again.
I'd say it is that since I turned it off while in "stock Recovery" it was in the middle of something, as soon as the phone boots, it tries to boot in recovery, but it's giving me a some kind of error though, which causes it to reboot.
Back to trying a solution, since the phone is off but charged now, I'll try turning it on with Power + Volume Down WHILE I stuck it into a light bulb or something. Could some one please tell me too where is the "sensor" of this thing is located? I don't really know where am I supposed to be facing the phone, if back, or front, or side to the light.
KomuroXV said:
I'm not really "waiting" for any lights. Right now it's turned off since the battery ran out a while ago.
What I do is that I:
-Plug it to the wall charger or computer.
-It turns on, on his own.
-But as soons as it tries, yes, I am pressing the Power+ Volume Down and never let it go.
-I also tried to, when the screen is the HTC's logo screen, hold Power + Volume Down until the screen went black, then I'd release the Power button leaving only the Volume Down in hold, didn't work either.
Oh... yes, I've heard abot the "bright light" to the sensor thing. I can tell also that it actually works.
If you hold the power button with the phone in front of a very bright light, you press power button, and no matter what the problem is it would actually turn off after some time. I did it and it worked, as in, it turned off.
But I've already tried pressing Power + Volume Down with the phone already turned off (having enough battery of course), but it didn't really work either, it just went into the same bootloop again.
I'd say it is that since I turned it off while in "stock Recovery" it was in the middle of something, as soon as the phone boots, it tries to boot in recovery, but it's giving me a some kind of error though, which causes it to reboot.
Back to trying a solution, since the phone is off but charged now, I'll try turning it on with Power + Volume Down WHILE I stuck it into a light bulb or something. Could some one please tell me too where is the "sensor" of this thing is located? I don't really know where am I supposed to be facing the phone, if back, or front, or side to the light.
Click to expand...
Click to collapse
2 little dots on the left front top, opposite the camera, if you have another phone available to you, use the flashlight on it, that's plenty bright enough at close range.
Seanie280672 said:
2 little dots on the left front top, opposite the camera, if you have another phone available to you, use the flashlight on it, that's plenty bright enough at close range.
Click to expand...
Click to collapse
Did just that, right at those two little spots,but now the trick's not working, even though it had before, only I'm not sure if it was flashing to the two-little-spots.
Phone was charged and off. I turned it on holding Power+ Volume Down, with the phone's two spots facing straight to the flashlight.
It went straight into the bootloop still.
Are you sure it is there, and not right in the front or back camera?
Is it bricked?
So I decided to go running with my phone today in the morning. I used an old nike armband for iPhone, so nearly half of the phone was exposed to my arm. When I took it off, the exposed part of the phone, was sweaty, so I dried it off with my t shirt. The phone had a black screen. I tried to press and hold the power button until the phone rebooted, but all I got was a static screen for about one second. Afterwards, neither the screen nor button lights or LED indicator worked. I tried connecting the phone to the PC but nothing happened. It's an unlocked at&t HTC One m7 bought factory refurbished on ebay, running ViperOne custom ROM.
hugof99 said:
So I decided to go running with my phone today in the morning. I used an old nike armband for iPhone, so nearly half of the phone was exposed to my arm. When I took it off, the exposed part of the phone, was sweaty, so I dried it off with my t shirt. The phone had a black screen. I tried to press and hold the power button until the phone rebooted, but all I got was a static screen for about one second. Afterwards, neither the screen nor button lights or LED indicator worked. I tried connecting the phone to the PC but nothing happened. It's an unlocked at&t HTC One m7 bought factory refurbished on ebay, running ViperOne custom ROM.
Click to expand...
Click to collapse
Well, unlike your case, my phone was actually 99.9% clean since I fixed it with the RUU. I don't think there's a ROM related issue with these reboots my phone has now.
Problem: Turned phone off while it was doing something inside stock's Recovery. Now got caught in an infinite reboot because of that,
It is actually something like this.
http://www.youtube.com/watch?v=85HtJYcVAos
http://www.youtube.com/watch?v=rai4nCciKBg
http://www.youtube.com/watch?v=W5PCJYKaCrE
Just that mine is HTC One, and, well, besides from that screen it's also rebooting on his own every 8-10 seconds.
When you say you "turned it off" after selecting recovery, how did you do it?
I don't think that interrupting recovery when it's starting up ought to do anything.
Were you able to boot properly and use the phone after running the RUU?
My gut feeling is that there is some vestige of non-Verizon software on it gumming things up somehow.
You don't actually need to hold vol-down while pressing power. It will work just as well holding power until it stops blinking and then pressing vol-down as soon as the screen goes black. But you're saying that holding power down does nothing at all? It's just stuck in a continuous bootloop?
Have you tried seeing if it shows up in ADB?
iElvis said:
When you say you "turned it off" after selecting recovery, how did you do it?
I don't think that interrupting recovery when it's starting up ought to do anything.
Were you able to boot properly and use the phone after running the RUU?
My gut feeling is that there is some vestige of non-Verizon software on it gumming things up somehow.
You don't actually need to hold vol-down while pressing power. It will work just as well holding power until it stops blinking and then pressing vol-down as soon as the screen goes black. But you're saying that holding power down does nothing at all? It's just stuck in a continuous bootloop?
Have you tried seeing if it shows up in ADB?
Click to expand...
Click to collapse
Just as it sounds. I pressed down the power button to turn it off while Recovery was starting, and soon after that, the infinite bootloop started.
The RUU was 100% good, and I tested everything I could before trying to flash a ROM again.
But, just in case, it was this one:
http://www.htc1guru.com/2013/11/verizon-ruu-zip-1-10-605-10-posted/
Anyway, as I said, after I checked everything around the phone, I went to bootloader, clicked recovery by accident, and on reflex turned it off pressing down the power button.
Since then, there's been an infinite bootloop, rebooting every 8 to 10 seconds.
Sadly, and I guess it's because it was freshly flashed from a RUU, I can't access through ADB either.
q-q
Since it's powering on, your phone should be fixable, but that doesn't mean it's going to be easy.
I think the reason you're getting this bootloop is that it's trying to get into recovery--trying to complete the command you started--but something is preventing recovery from starting up. You likely did corrupt something by hard-rebooting in the middle of the process.
Fixing it will likely require some advanced methods in Linux. There is an unbricking thread in General--I would check in there for help.
Edit: It's in the Orginal Dev forum: http://forum.xda-developers.com/showthread.php?t=2770684
iElvis said:
Since it's powering on, your phone should be fixable, but that doesn't mean it's going to be easy.
I think the reason you're getting this bootloop is that it's trying to get into recovery--trying to complete the command you started--but something is preventing recovery from starting up. You likely did corrupt something by hard-rebooting in the middle of the process.
Fixing it will likely require some advanced methods in Linux. There is an unbricking thread in General--I would check in there for help.
Edit: It's in the Orginal Dev forum: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
I've been trying to do this for days on my own (couldn't get help) but I finally managed to install a Unbuntu and run the sudo ./revive.sh
[email protected]:~$
[email protected]:~$ cd Downloads
[email protected]:~/Downloads$ chmod +x revive.sh
[email protected]:~/Downloads$ sudo ./revive.sh
HTC Unbricking Project M7_UL 0.6beta
Detecting bricked device..
Device can't be found, check connections. Aborting
The phone is actually connected to an USB 2.0 port, rebooting on his own still, but connected.
It's not detecting it though.
:/
So currently I can boot my phone and it displays the boot screen fine. Once its done loading though I just have black screen. Moto display still works and shows new notifications but if I try to unlock the phone its still just the black screen. I can hold down the power button and the power menu shows up fine. I tried clearing the cache but that didn't help. Before I do a factory reset I thought I might see if any one here had some ideas on solutions.
I have the latest 5.1 OTA update. My phone us unlocked, but not rooted. I tried to hook it up to my computer to see if I could at least grab my files off of it, but while it shows up on my computer I can't access any actual files or directories.
I've tried searching around, but I can't find anyone else with a similar issue. Last night my phone battery ran down to zero (and rather quickly compared to normal usage). I may have ****ed it up by trying to get it to boot and be usable while charging but with the battery only at 1% (I guess with the standard charger an in-use Moto X uses power faster than it can take it from the charger). I tried letting it charge for a few minutes and then letting it boot, but after a couple of minutes of use it would shut down again. I finally gave up and let it charge. I didn't really pay attention to its status, but in the middle of the night when I woke up I booted it before falling back to sleep. Not sure there's a connection to my issue and this or not.
Any ideas on what the cause might be or what I can try to do to remedy the issue without data loss?
Edit: I ended up just doing a factory reset and that worked. Admin can feel free to delete this thread if they want.
This sounds similar to the issue here:
http://forum.xda-developers.com/mot...-screen-to-recover-data-t3168103#post62117413
http://forum.xda-developers.com/moto-x-2014/help/black-screen-boot-t3161110
https://www.reddit.com/r/MotoX/comments/3cf4gr/51_black_screen_after_turning_on/
https://www.reddit.com/r/MotoX/comments/3aqr95/moto_x_2nd_gen_black_screen_after_update/
https://www.reddit.com/r/MotoX/comments/383ej6/black_screen_on_startup/
This is a bug that needs to be reported to Motorola.
I am that guy from the second post, and I wasn't able to recover the phone. Connecting to PC did not do anything. I would like to ask: is it booting with the new boot animation? Or old one? Because mine showed old animation long after the update was sent out, so I'm thinking the update may have tried to apply and failed, thus breaking the phone. Should all efforts fail, your only bet is to boot into recovery (power + volume up when off, volume down, volume up in the option menu (to select recovery), then hold power when Android robot appears, and while holding it down, press the vol up button once to make the list of recovery options appear. Scroll down to wipe data/factory reset, press power to select, then find Yes to confirm. Good luck!
so this just happened
i came back from a trip and took a whoooole lot of photos. when i came back my battery went to zero and device switched off. i charged the phone to 10-20% and switched it on and all i see is blank screen only moto display is working and power off option is showing itself when i hold the power button which is the same problem as yours
havent done any factory reset yet. is there any way to retreive the photos since i dont want to lose them. there are around 600 and all of them are of the trip.
im on 5.1
there are other people too who faced the same problem and all of them are on 5.1 but there is no solution
link :-
https://www.reddit.com/r/MotoX/comme..._after_update/
Mine did this yesterday, although I'm not entirely certain that the battery hit zero percent. The best I could tell from looking through the logs in recovery was that something was trying to update and failed. I suspect that it was a push from Motorola that hosed it. The only way to fix it is to do a factory reset. Once I did that and restored all my apps the battery was draining at a rate of 40% per hour or so. I found that the package access helper was the culprit and rebooted the phone. Post reboot, I immediately noticed that the boot animation and Moto logo had changed from what they had been on 5.0/5.1 (prior to yesterday). I also noticed that some of the widgets I hadn't reconfigured after the reset were now back. Weird indeed.
Anyway, I have to agree with the others that this is a very bad bug, that needs to be fixed. I am cautiously optimistic that the factory reset has cured it but we'll see. Based on my experience with this phone so far and the sale of Moto to Lenovo, this will be my last Moto phone.
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?