3 years on, why is KNOX 0x00 still important? - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

After a year of owning my Note 3, I fell out of contract and was tired of paying $120+ for 2 gigs of data and $15 for each additional gig through our phone's original carrier, so I switched to Cricket. Cricket was eventually bought out by AT&T, the very entity I tried to escape, and due to certain circumstances, I recently went through a very painful process of putting the phone back on AT&T as a BYOD.
Rooting my phone seemed scary at the time, as I was foolishly led to believe the world was over if your phone was rooted improperly or tripped KNOX, but my KNOX proudly states 0x00 after many flashes. However, after 3 years what exactly does KNOX do for long out of warranty phones? If some kind of similar recall with the Note 7 happened would Samsung not reimburse you if KNOX was tripped? Are there certain non-bloatware apps that rely on KNOX? I remember my stock had some KNOX apps but none of them seemed too interesting and even without modification crashed frequently.
Or does the development community just see it as a challenge? Hmm... I can understand that, actually.

Knox was never important to me but I did not start flashing non Samsung software until the warranty period was over. I didn't want Samsung to deny a warranty claim because Knox was at 1 instead of 0.
With a locked bootloader like the one found on the AT&T note 3, getting back to stock is not always possible with Odin since AT&T never released a full firmware release beyond 4.3.

Related

Why don't people care about tripping knox anymore?

I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox!
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Probably because there isn't a way to root without tripping it, so people are just accepting.
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
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Most people could care less about KNOX they just care to have Samsung service center fix their phones if something were to break they want to get a new phone or have samy fix it they don't want to run the risk of it being returned dud to tripping KNOX. Most people are willing to take a chance on tripping it because they know what to do with root noobs tend to wait for the safe method
Since Knox was introduce I have returned 6 Knox tripped phones without any mention to Knox being tripped by T-Mobile or Assurant. I have never dealt with Samsung directly though, nor do I ever think I will. I use to worry, but as time has passed with no repercussions for tripping Knox, I no longer even think about it.
I deal with tmobile I usually unroot return to stock and send back never a problem.Knox can go to hell for all I care
Your Warranty is Not Void: http://youtu.be/9YcIHaajda8
Note 4 T-Mobile
Hey when I turned in my g3 it was still rooted and running a custom ROM . when I turned in my note 3 it was still rooted and still running a custom ROM
T-Mobile do sent care as long as its in full working condition
CheesyNutz said:
Hey when I turned in my g3 it was still rooted and running a custom ROM . when I turned in my note 3 it was still rooted and still running a custom ROM
T-Mobile do sent care as long as its in full working condition
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Click to collapse
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
The people have spoken trip your KNOX already what's the worst that can happen you take it to your carrier and they give you a brand new/refurbished one or fix your phone. I have always rooted don't really know what KNOX is and I don't own a business so I don't care. I will continue to root my devices and enjoy the darkside :angel: with my XDA family
I never gave 2 craps about knox. I need root.
Sent from my SM-N910T using XDA Free mobile app
Uniquebarbee said:
The people have spoken trip your KNOX already what's the worst that can happen you take it to your carrier and they give you a brand new/refurbished one or fix your phone. I have always rooted don't really know what KNOX is and I don't own a business so I don't care. I will continue to root my devices and enjoy the darkside :angel: with my XDA family
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yeah i was just wondering. just rooted my phone a few hours ago!
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
Yea i have jump but I have a buddy that doesn't and turned in his note 3 rooted and Knox tripped no worries they took it
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
Click to expand...
Click to collapse
Most people with the Tmobile Note 4 have handset protection and tripping knox dont affect that at all . Long story short TMOBILE DEOSNT CARE . 99% of the time you dont have to send a phone to Samsung for warranty repair Tmo will just swap it out . I have had multiple phones with tripped warranties that were exchanged by Tmo and the Rep says they just reflash them anyway . The $8 a month it costs for handset protection is well worth it especially if you want to toy around with your device .
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
Correct
randpost said:
Since Knox was introduce I have returned 6 Knox tripped phones without any mention to Knox being tripped by T-Mobile or Assurant. I have never dealt with Samsung directly though, nor do I ever think I will. I use to worry, but as time has passed with no repercussions for tripping Knox, I no longer even think about it.
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ya.. thats how i look at it .. now my outlook would be different if i had to deal with sammy directly :angel:
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
raw2000j said:
Correct
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Not true, at least technically. Even if you don't have handset protection or jump program, if your phone is still under warranty you can utilize T-Mobile replacement phone program where tmobile will send you a replacement phone first, then you send your phone to tmobile. Tmobile will send the phone back to the manufacturer for you. Tmobile will also check if the phone is defective and eligible for the warranty. If it is, then your replacement phone will be free minus $20 service charge. If it's not, then you will be charged for the replacement phone.
9/10 you will run into someone that checks for knox/root/any kind of tampering when you return a phone.
Knox is only affected when you return it to a Samsung Service center. They check for that, and if it is flagged they will return your device. Going into a T-Mobile store they don't know anything about knox let alone root.
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
Nope. I returned a Knox-tripped Note 3 to T-Mobile with their standard warranty (had to pay $20) and had no problems. They really do not care about Knox at all.
You will only have a problem if you personally send the phone directly to Samsung for repair.
What about reselling your phone later? Aren't most users (not us) weary of buying rooted or Knox tripped phones? This is one reason I try not to trip my phone as I feel I will get more buyers interested if my phone was stock.
Sent from my SM-N910T using Tapatalk
raw2000j said:
I deal with tmobile I usually unroot return to stock and send back never a problem.Knox can go to hell for all I care
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Agreed. That's what I love about T-Mobile. Or one of the things. With JUMP! program I can upgrade to the newest device and have insurance included. No problems yet.

Do warranty centers accept your Note 4 with knox 0x1? Discuss your experience here!

So, while I'm still unsure whether to root my Note 4 or not, I would like to discuss about your experiences with warranty centers and whether they care about knox counter or ROM that is running. I live in Europe and as far as rooting is concerned, it looks like we have better laws than people in the other continents. If you, by any chance, already had your phone sent for warranty, can share your experience here and whether your phone was accepted for repairing?
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
aartvv said:
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
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Wow, I might just root then!
Tauras said:
Wow, I might just root then!
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Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
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Click to collapse
I think I'll try to root. Not sure if repair centers are experienced enough to know about knox counter. I can always just flash the stock rom and just ignore the 0x1. I'll see what others say.
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
xdm9mm said:
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
Click to expand...
Click to collapse
Sometimes that does matter. I bought a Nokia lumia 1520 and even with proof of purchase they wouldn't cover it because it was a 1520 that wasn't made for the European market. I'd have to send it in to that market to get it fixed. I understand completely. But if it were a European device purchased in Europe, they'd have to fix it. So yes, you can root and have it under warranty unless you actually change the software or hardware to a point that it burns out the phone... Besides that, you're pretty much golden.
I haven't had a need to send in my phone yet, but I did report an issue(pocket wake/pocket dialing because of home button wake) that I as a user could only fix by rooting (I don't plan on rooting) and the service rep told me they'd "reset" the phone once(flash stock firmware, and set counter to 0)
Sony's service really surprised me once.
I had dropped a flashlight right on my e-reader's screen causing a few pixels to rupture, and they fixed it for free even though that kind of damage could only come from mishandling.
Thanks!!! I already rooted my Note 4!!! So good to be back here after the awesome Note II development! And yes, I live in Europe and my phone is from here!
Any news for Germany carriers. .I want to root my note 4 and i am not sure for warranty. .
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
elevul said:
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
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+1 in hungary. I have a hardware issue and they dont repir it because of knox 0x1
cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
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Click to collapse
The service center manger he sent his phone to was very high on weed :angel:
The easiest way would be to use the search function and get all information, that you need.
Why Samsung KNOX trigger bothers us - and should not!
The link redirects you to an older post of mine, where I explain, what KNOX really does and in which way it is important to us.
The shortcut to my answer is, you can give a sh** about Knox. Knox is only interesting for enterprise purposes.
in Mexico, carrier telcel, rooting does not void warranty, they even accept your device without proof of purchase, if it was sold by them
Note 4 housing
Hey guys
Have anyone gone back to try to replace the housing of the phone?
It s a bit scratched up, I understand I would need to pay for it. That is fine. But to do so would warranty or Knox 0x1 come into play and have them rejecting me?
Thank you
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
i wrote to one of the certified repair centers in my town (Kaunas, Lithuania. Europe) . Asking specificly if i loose the warranty fully or retain any of it (like if it's a software failure i have to pay but if it's hardware i can get off) and they replied that they count the warranty voided under any circumstances if the knox is tripped.
i'll try to write to the samsung reps, see what their stand on this is. maby if i tripped knox and carried the phone to the service they would take it as long as i don't run in screaming that my knox is 0x1......
wiebenik said:
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
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Click to collapse
I wonder if it's the same in Belgium.
In the UK, no dice.
I contacted the carphone warehouse after my wifi refused to connect and when it did connect, would drop out within a few minutes. the list of wifi networks would just show disabled.
I took it to the carphone warehouse in newcastle, was able to reproduce the problem with their in store wifi.. I booked it in for repair. They sent it off for repair I think since it took 10 days.
When I went back, He told me that the device had been rooted in the past, gave me the phone back with "user error" on the receipt. So if you trip the warranty knox counter, they wont touch it.
Phone sold for spares.

What's tmobile take on root and bootloader?

Last time I owned a Samsung, I had vzw as my carrier. I swore to never own a Samsung again.
However after reading these posts, am I right to assume that tmobile doesn't lock the bootloader or that it's easier to unlock? I've seen several posts on root too?
Sorry for the questions, I just know all the horror stories about the S5 and vzw.
I've had T-Mobile for the longest time. At this time they have yet to lock our bootloaders. As for the unlocking of the phone, we have been having issues even with people buying the phone outright. T-Mobile wants you to be a customer for at least 40 days before unlocking the device, if I'm not mistaken. As for turning in a rooted phone or a device with custom software on it. They don't care as long as the device is not physically damaged. When I upgraded from my s4 to my s5 I had cm installed. I booted up the phone right in front of the rep and he said "whoa that's cool" after he saw the custom boot animation and took my phone and gave me my s5. If you have insurance on your phone you can send in the bricked phone and get one in return. Of course after paying the nearly 200 dollar deductible. I've never had to return a phone for being defective. But from what I have read about other people's experiences. Is that T-Mobile reps don't even check or care to check to see if Knox has been tripped. Hopefully this answers some of your questions.
Sent from my SM-G920T using Tapatalk
MacTheRipperr said:
I've had T-Mobile for the longest time. At this time they have yet to lock our bootloaders. As for the unlocking of the phone, we have been having issues even with people buying the phone outright. T-Mobile wants you to be a customer for at least 40 days before unlocking the device, if I'm not mistaken. As for turning in a rooted phone or a device with custom software on it. They don't care as long as the device is not physically damaged. When I upgraded from my s4 to my s5 I had cm installed. I booted up the phone right in front of the rep and he said "whoa that's cool" after he saw the custom boot animation and took my phone and gave me my s5. If you have insurance on your phone you can send in the bricked phone and get one in return. Of course after paying the nearly 200 dollar deductible. I've never had to return a phone for being defective. But from what I have read about other people's experiences. Is that T-Mobile reps don't even check or care to check to see if Knox has been tripped. Hopefully this answers some of your questions.
Sent from my SM-G920T using Tapatalk
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Click to collapse
Thanks for the response. So as of right now, the bootloader is still locked and since it's a Samsung, chances are, it will stay that way. But there is root already available for the S6?
My last few Tmobile phones have been the Nexus 5, M9, and LG G3, so all of them I have been able to unlock the bootloader. But I am seriously considering the S6 as my next phone.
Thanks
Easiest way to root the S6 is using Ping Pong root. This apk does not trip the Knox counter. Thus not voiding tour warranty, however if you install a custom recovery this will trip the Knox counter. Search for Ping Ping root in the S6 forums.
Sent from my SM-G925T using Tapatalk
grneyez said:
Easiest way to root the S6 is using Ping Pong root. This apk does not trip the Knox counter. Thus not voiding tour warranty, however if you install a custom recovery this will trip the Knox counter. Search for Ping Ping root in the S6 forums.
Sent from my SM-G925T using Tapatalk
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This is great info... Thanks !!!
Your very welcome.
Sent from my SM-G925T using Tapatalk

at&t note 5 root?

will there be root for this phone on att or will it have the same issues as the note 4?
rtubbs85 said:
will there be root for this phone on att or will it have the same issues as the note 4?
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Click to collapse
same issues. They said they will not support unlocked bootloaders..
http://androidandme.com/2013/08/car...upport-unlocked-bootloaders-once-and-for-all/
http://www.androidpolice.com/2013/0...tloaders-so-stop-asking-us-about-every-phone/
danon.brown said:
same issues. They said they will not support unlocked bootloaders..
http://androidandme.com/2013/08/car...upport-unlocked-bootloaders-once-and-for-all/
http://www.androidpolice.com/2013/0...tloaders-so-stop-asking-us-about-every-phone/
Click to expand...
Click to collapse
Those are from 2 years ago IVe had rooted phones since then.
What I'm saying is if they said that back then why was I able to get root on other phones?
Root <> unlocked bootloader....
That being said, no one knows if it will get root or not. It depends if a suitable exploit is discovered to do it. 5.1.1 plugs a few of the known exploits, so it won't happen the exact same way it did in the S6.
Only time will tell.
Also keep in mind that root can mean different things too... Permanent, temporary, root but with no system modification, etc... No one knows which we will get, if any.
keep in mind that most of the talented Devs have abandoned Samsung, so that might make it even worse
Doesn't the Note 5 have the same hardware as the S6/S6E? Seems like it should be able to be done like those phones but I don't know if that's true or not.
I'm thinking about getting this phone, but will hold off until proven root on AT&T.
I just saw this article, so maybe I'll stay with my HTC:
http://www.idigitaltimes.com/samsun...d-features-att-and-verizon-models-wont-468357
The Verizon and AT&T models have a carrier specific mechanism, which is apart of the Samsung Knox Security Suite, Samsung Knox director of business development Ram Motipally detailed to iDigitalTimes at a recent briefing in New York prior to the Galaxy Note 5 and S6 Edge+ launch. “In most of the U.S. devices, if you root the device the device won’t even boot up; if it’s AT&T or Verizon,” he said.

Questions Regarding Locked/Unlocked Phone on Sprint

I recently purchased 4 brand new sprint note 8's from Ebay (for a small company). In hindsight I think I should of opted for the unlocked version but I'm here now. My question is what would it take to unlock the phones and flash with unlocked software? I ask because I'm a little PO'ed that sprint takes away a few features native to Samsung (looking at you Hyia caller id). There's apps that can take care of all that, but that's besides the point.
I'm looking for pro's and cons to what that would do. Coming from a rooted S6 and having played with the note 8 I didn't see any reason to root until now. But I think if I root it locks me out of other features? Samsung Pay? And sprint won't fix if I make any insurance claim?
Is there any way to go through all that and then turn root back off? Again, coming from the S6 as my last bit of rooting experience (couldn't turn knox counter off, so Samsung pay never worked....).
Any suggestions?
tl;dr, should probably go with unlocked phones next time to avoid the bs
rob.mwpropane said:
should probably go with unlocked phones next time to avoid the bs
Click to expand...
Click to collapse
Search function in the forum. Look for carrier switching. Are you using them for sprint?
If you go to unlocked XXA you will get the other features but loose wifi-calling and sprint calling plus.
You can download the new sprint zone form play store now so thats a non issue.
If you understand how to put together your own flash-able rom you could pull the stuff for sprint and add to xxa and get both parts but its not something ive seen floating around here.
Ultimately sprint has a paid version of Samsung feature for the caller id part, if thats the only thing you want there are a ton of other free alternative. (soft fix) Sprint isn't going to fix a personal issue you have with their device setup lol, they charge for premium caller id and Samsung/sprint wont change that part, most carriers charge for it as its "premium"
I have a optimized rom for the note 8 (sprint users) but you will be limited to 80% battery charge, spay and secure folder are broken. With the new safestrap recovery you can atleast un-root and re-root from the device to get around apps that scan for root and be able to use them, with my custom rom having edits in /system you will never achieve spay etc , this is reversible by just odin to stock software again and back to stock, the current root methods do not effect knox or warranty.
If i unlocked it can i use gsm sim form Bangladesh?

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