Database Develop

Does all repairman knows how to JTAG?

hi all , i bricked my w8 and i send it to service the other day ...my phone got hardbricked and i cant find a solution ..so i asked my dad to send to to a repairman, at 1st the man said its a simple problem and can be fix in a day or two , so 2 days has passed and i asked my dad is my w8 fixed? my dad said the foreman has overlook and the problem is more severe ...so i got a little scare and i heard of this method called JTAG ..and i am just wondering does all repairman knows JTAG? i saw a vid and it looks dam hard. ..http://www.youtube.com/watch?v=ujH_IpsskLg
so heres the details
model:w8
reason for brick:unlocking bootloader
phone age : 3weeks

As you can see in the video you linked in your post, or in the link I posted in the "bootloader unlock warning" thread, it requires ...
a) ... specialized hardware (RIFF Box + JTAG Interface or Qualcomm Resurrection Cable)
b) ... a solid knowledge about getting the hardware and related software to good use
In theory any trained service monkey should be able to do the trick, given the repair shop has the hardware to accomplish the job. A authorized SE service center has the required hardware, and trained technicians, for sure.
Anyhow ... to point the finger at the "unlock warning" thread ... now, once you get your phone back READ THE MANUFACTURING CODE of your phone CLOSELY and do NOT attempt to unlock the bootloader again if the phone is within the critical range.

oh..so most repairman knows how to repair a bricked phone yes ? =) ..but still if i am right it will not be covered by my warranty? and how much will it cost?

tohno said:
oh..so most repairman knows how to repair a bricked phone yes ? =) ..but still if i am right it will not be covered by my warranty? and how much will it cost?
Click to expand...
Click to collapse
warranty = no because the warranty sealed has been broken
cost? ask the repairman LOL
cause i'm curious too about se center cost and repair man cost..

i think i might be able to trick the repairman saying that i was trying to update my software then this happened =) hehe

tohno said:
i think i might be able to trick the repairman saying that i was trying to update my software then this happened =) hehe
Click to expand...
Click to collapse
is this a repairman or se center?
Why would you trick the repair man since it will not reduce the cost (i think)

erm..it's a retailer at a mall my dad bought the phone from...and if the retailer knows my phone is still under warranty wont the repair be free?

tohno said:
erm..it's a retailer at a mall my dad bought the phone from...and if the retailer knows my phone is still under warranty wont the repair be free?
Click to expand...
Click to collapse
ah.. i thought it was random repair man..
and (if) you have to pay for the service please update here how much is the cost.
just in case someone hard brick their phone..

kk sure ..but i found this website
http://www.sony.com.my/subtype/servicecharges/asset/230762
it says that SE phones repairs will cosr about RM 40 ..

tohno said:
kk sure ..but i found this website
http://www.sony.com.my/subtype/servicecharges/asset/230762
it says that SE phones repairs will cosr about RM 40 ..
Click to expand...
Click to collapse
Hey tohto, ur phone work again??
I wanna know?
Sent from my WT19i using xda premium

Finally, i got hard bricked...

Hello. Sorry for my english.
I've been living on the edge, like many of us LOL, and i finally got hard bricked. No battery charge, logo, download mode. Nothing. Just a black screen.
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
So, i have been reading a lot those days but nothing seems to work. I have ordered a Jig but i think is not going to work. Yesterday i used windows, and something was detected when i plugged in the usb, but Odin not.Today it does not work, and windows doesnt play any sound. Any idea? A Jag?
I should say this is the best mobile phone i have ever touched. I would be eternal grateful with all of you if we could fix this mess. I was aware that there were risks. Im aware now maybe i cant fixit and im not gonna blame anyone because it was my responsability, but any help would be appreciated. Thanks.

Same thing happened to me, nothing worked (tried the JIG). I had to send it in for repair, but they didn't see that it was my fault (still had warranty).

nasdak10 said:
Hello. Sorry for my english.
I've been living on the edge, like many of us LOL, and i finally got hard bricked. No battery charge, logo, download mode. Nothing. Just a black screen.
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
So, i have been reading a lot those days but nothing seems to work. I have ordered a Jig but i think is not going to work. Yesterday i used windows, and something was detected when i plugged in the usb, but Odin not.Today it does not work, and windows doesnt play any sound. Any idea? A Jag?
I should say this is the best mobile phone i have ever touched. I would be eternal grateful with all of you if we could fix this mess. I was aware that there were risks. Im aware now maybe i cant fixit and im not gonna blame anyone because it was my responsability, but any help would be appreciated. Thanks.
Click to expand...
Click to collapse
From my experience the only way u can get ur phone back in service is go to ssc and make some reasonable reason why ur phone is dead, so u can still claim for warranty and I am sure they will replace ur engine/mobo like my friends did a month ago.
Sent from my GT-N7000 using xda premium

nasdak10 said:
Hello. Sorry for my english.
I've been living on the edge, like many of us LOL, and i finally got hard bricked. No battery charge, logo, download mode. Nothing. Just a black screen.
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
So, i have been reading a lot those days but nothing seems to work. I have ordered a Jig but i think is not going to work. Yesterday i used windows, and something was detected when i plugged in the usb, but Odin not.Today it does not work, and windows doesnt play any sound. Any idea? A Jag?
I should say this is the best mobile phone i have ever touched. I would be eternal grateful with all of you if we could fix this mess. I was aware that there were risks. Im aware now maybe i cant fixit and im not gonna blame anyone because it was my responsability, but any help would be appreciated. Thanks.
Click to expand...
Click to collapse
No download mode when you use the jig?

I feel your pain. Best wishes on resurecting that thing.

sorry to know. hope things will be Ok soon for you.

nasdak10 said:
I was using ICS stunner 1.4.26 and decided to flash Catastrophic Meltdown 9 (CM9 for friends). The problems was that my battery died when it was installing the kernel, or the boot, i dont know.
Click to expand...
Click to collapse
It has nothing to do with your battery dying and everything with trying to flash CM9 directly from super-dangerous LP5 or LP6 leak ICS kernel.
No jig or JTag will revive your phone now.
However, if your Note refuses to go into download or recovery mode, you are in luck - if you have a warranty, that is. Just take your phone to the service center and tell them that it died when updating via Kies. There is no way for them to tell what had really happened and they will have to replace your motherboard free of charge.

Sadly, jig didnt solve the problem. Battery isnt hot when plugged in, is my motherboard fried by flashing the note?
Could a jtag solve the problem?

Try to take it back in for warranty before attempting a JTAG and voiding the warranty (that they can tell)
Sent from my Nexus 7 using xda app-developers app

nasdak10 said:
Sadly, jig didnt solve the problem. Battery isnt hot when plugged in, is my motherboard fried by flashing the note?
Could a jtag solve the problem?
Click to expand...
Click to collapse
Yeah, that's a classic superbrick, need replacement mobo. Sorry dude. As mentioned just say you were updating ics ota or through kies.
Sent from my GT-N7000 using xda premium

I got the same problem few days back..I went to service center and said that i got an ota update and after downloading had completed,it started rebooting and there i got some errors and finally my phone is dead
They were unable to find the exact reason why it got bricked as it was unable to enter download or recovery mode
So they replaced the motherboard under warrenty
Better this it once
All the best :good:

I dont think that warranty thing is gonna work, because i have lost some inside cover screws... yeah, thats a long story trying to fix it. If i borrow a motherboard... could i recover my data? because thats all i want at the moment. Or, is there any website where i can buy it? Otherwise, im going to try it with the warranty...

nasdak10 said:
I dont think that warranty thing is gonna work, because i have lost some inside cover screws... yeah, thats a long story trying to fix it. If i borrow a motherboard... could i recover my data? because thats all i want at the moment. Or, is there any website where i can buy it? Otherwise, im going to try it with the warranty...
Click to expand...
Click to collapse
What cover screws??
If you change your motherboard,you will lose all your data

I just came back from the service center and they are covering it under warranty . Similar symptoms and they are going to replace the whole board. Just take it to the service center and say "Yo man your **** died on it own" :fingers-crossed:

Mr Colt said:
I just came back from the service center and they are covering it under warranty . Similar symptoms and they are going to replace the whole board. Just take it to the service center and say "Yo man your **** died on it own" :fingers-crossed:
Click to expand...
Click to collapse
Ivjust tried it bit couldnt get brick to occur no matter how hard i tried. Nm glad you got yours fixed
Sent from my GT-N7000 using xda app-developers app

Mr Colt said:
I just came back from the service center and they are covering it under warranty . Similar symptoms and they are going to replace the whole board. Just take it to the service center and say "Yo man your **** died on it own" :fingers-crossed:
Click to expand...
Click to collapse
Good to hear
Sent from my GT-N7000 using Tapatalk 2

SUDDEN/UNTIMELY Death of my Xperia Z1

It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.

ermond012 said:
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
Click to expand...
Click to collapse
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.

matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !

matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Thanks for taking your time in reading this post. Disappointed right? Huge amount of money spent for this but then this is what we get. Though I'm still somehow hoping that it will still get revived. Did Sony let us down?

Meni30 said:
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
Click to expand...
Click to collapse
My mistake is I bought mine from an OL shop here in the Philippines, not from a Sony or Xperia store. I still love Sony, I still want a Z1 but to be honest right now I'm not that 100% sure if I'm gonna buy another one. Though there's no other option out there for me outside Sony aside from Apple (I guess).

ermond012 said:
Did Sony let us down?
Click to expand...
Click to collapse
Try Sony forum, they might be able to help you.
Regards,
~J2C

Just2Cause said:
Try Sony forum, they might be able to help you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for that. I will post there. Hope they could somehow help me on this.

You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...

ermond012 said:
Thanks for that. I will post there. Hope they could somehow help me on this.
Click to expand...
Click to collapse
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.

good luck bro

omegahanggara said:
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
Click to expand...
Click to collapse
That is not true. Without a kernel you should still be able to boot into fastboot mode (bootloader) or into flashmode and be able to reflash your device.
Sent from my C6903 using XDA Premium 4 mobile app

JTAG the phone should work but it requires a pro and since it's a new phone I highly doubt that there's any one out there who can do that you might have to wait also you will lose warranty permanently since it requires them opening your phone and soldering. Or send to Sony and pay whatever price they ask for to get it fixed.
Sent from my C6903 using xda app-developers app

Vippo321 said:
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
Click to expand...
Click to collapse
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.

ermond012 said:
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
Click to expand...
Click to collapse
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...

Vippo321 said:
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Click to expand...
Click to collapse
Yeah man, that's what I will actually today. I'll go to the nearest Sony Service Centre and have it check. Yep I'd say that I haven't upgraded it yet to 4.3. Service fee would be fine since it's not from a Sony store. As long as it will be revived it's fine with me. That is actually my last hope.

Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1

funky0308 said:
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
Click to expand...
Click to collapse
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.

ermond012 said:
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
Click to expand...
Click to collapse
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1

funky0308 said:
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
Click to expand...
Click to collapse
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.

ermond012 said:
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
Click to expand...
Click to collapse
Dont tell em that u have upgraded the OS they wont figure it out because they need to change the whole mainboard ...

PSA - Use EXTREME caution rebranding to AL00 for Oreo

For what its worth - I had converted from (Canadian) L09 to L29 to AL00 using HWOTA, then installed the Oreo firmware from FF.
NOT WORTH IT.
Changes partition names, TWRP doesn't work properly and going back to stock EMUI 5 1/Nougat is almost impossible. Hard-Bricked a phone trying (boot loop, no fastboot/recovery access), not sure what happened but thankfully Huawei was understanding and replaced it under warranty. Don't think it was a rookie mistake as I've been flashing and modding since the Desire Z days...
I would HIGHLY advise waiting for official Oreo and a TWRP that's compatible.

singularoctopi said:
For what its worth - I had converted from (Canadian) L09 to L29 to AL00 using HWOTA, then installed the Oreo firmware from FF.
NOT WORTH IT.
Changes partition names, TWRP doesn't work properly and going back to stock EMUI 5 1/Nougat is almost impossible. Hard-Bricked a phone trying (boot loop, no fastboot/recovery access), not sure what happened but thankfully Huawei was understanding and replaced it under warranty. Don't think it was a rookie mistake as I've been flashing and modding since the Desire Z days...
I would HIGHLY advise waiting for official Oreo and a TWRP that's compatible.
Click to expand...
Click to collapse
What did you tell them at Huawei so they understood for a replacement? I have P-10 plus hardbricked due to similar situation. Never thought of asking them for another. Glad I didn’t take it apart yet....

darrellick said:
What did you tell them at Huawei so they understood for a replacement? I have P-10 plus hardbricked due to similar situation. Never thought of asking them for another. Glad I didn’t take it apart yet....
Click to expand...
Click to collapse
Sorry for the late response, but if I recall correctly - I think I lied. Pretty sure I told them something like "I was using the phone, it got a bit hot then crashed. When I tried to turn it back on it was stuck in this weird bootloop." Since it wouldn't boot, they couldn't check for unlocked bootloader or anything else. I don't remember if I had it swapped at the carrier store or sent it to Huawei... If it's outside the stores warranty, just be careful with your answers. Playing naive to a degree is usually the best if you to get good service.
Once upon a time, I had a 6P legitimately die from bad hardware and had to really fight Huawei to get a replacement. Mind you, I didn't have the original receipt that time so YMMV. Get a service ticket opened, act like it died for no reason and see what happens. They'll probably toss it in a pile and send a new one or just do a mainboard swap instead of pissing around with diagnosing and swapping individual surface mount components.

Question Zenfone 8 suddenly died - no sign of life - Asus EU support not covering because of an unlocked bootloader

Hi,
A week ago I was using my < 4 months old Zenfone 8 while traveling in Germany, and at 19% battery the screen turned black. I went back home, tried charging it for as long as possible, it was staying cold and never showed any sign of life.
So I opened a RMA on Asus Belgium website (as I am from Belgium), and shipped the phone to their repair center.
Today, I got an email from them, saying that the warranty wasn't covering the damage, and that I had to pay 500,28€ for a replacement of the motherboard.
When going into their OOW website, I saw this table :
Warranty start:2021-05-16Warranty end:2023-05-15Issue date:2021-09-13Receive date:2021-09-15Charge reason:OOWCustomer agree to quotation:Charge reason:OOW - Out of warranty ASUS Product Unlock Flag-oow scratched
It seems to me that the "unlock flag" is their bootloader unlock tool, that I had indeed used to root the phone before, and wanted to try a few custom ROM - which I actually never did since there were none at the time. Of course, this is completely unrelated to the issue, as it is not even rooted anymore and I basically did nothing with it.
As I am from the EU, I saw that there are laws that protect consumers from these types of abusive behaviors from companies, as explained here https://piana.eu/root/
I am therefore
1) looking for people who had this problem with their Zenfone 8 (what is it actually? never seen a brand new phone die like this)
2) looking for people who had their warranty denied for an unlocked bootloader in the EU, and what is possible to do
Thank you very much for your attention and for your help

There loads of people that has the same bricked state:
ZenFone8 stuck on waiting for flashing full ramdump
As requested by the mod - opening new discussion for the issue. The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up. I hope that at least your service will fix it quickly.
zentalk.asus.com
I had it on my 1st ZF8, complety dead. Sent it for repair but ASUS refunded it.
2nd one seems resistent to this bug, rooted, flashed all kinds of roms etc, ended in ramdump state but can always boot to fastboot.

NisseGurra said:
There loads of people that has the same bricked state:
ZenFone8 stuck on waiting for flashing full ramdump
As requested by the mod - opening new discussion for the issue. The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up. I hope that at least your service will fix it quickly.
zentalk.asus.com
I had it on my 1st ZF8, complety dead. Sent it for repair but ASUS refunded it.
2nd one seems resistent to this bug, rooted, flashed all kinds of roms etc, ended in ramdump state but can always boot to fastboot.
Click to expand...
Click to collapse
I've seen that but I'm not sure it's the exact same state, as for me it didn't even display anything anymore. Also, did Asus refund you even with your bootloader unlocked?

flolaff said:
I've seen that but I'm not sure it's the exact same state, as for me it didn't even display anything anymore. Also, did Asus refund you even with your bootloader unlocked?
Click to expand...
Click to collapse
Yes, it was bootloader unlocked.
You can also check state when you plug it to computer, even with dark screen.
Check what the usb connection says in device manager

NisseGurra said:
Yes, it was bootloader unlocked.
You can also check state when you plug it to computer, even with dark screen.
Check what the usb connection says in device manager
Click to expand...
Click to collapse
Yeah I tried it back when I had the phone (since it’s now hostage at Asus) and nothing showed up in the device manager

So update: After a bit of back and forth emailing, I finally got an answer: « Im really sorry but our answer will not change. By using the unlock tool you have agreed that the warranty will be dropped, no matter what problem you are experiencing and regardless of how the problem arose. »
So basically they openly agree that they are scamming me of 500€ after selling me a faulty device, but thanks to an abusive clause, they think they can do it.
Great customer service, always a pleasure to give business to such a great company as Asus… I’ll get my lawyer involved now, anyone who has advices on the legal process in the EU is very welcome.

Seem to be some hardware fault with the 1st batch. Really bad customer response from asus, loads of reports of dying zf8's now

NisseGurra said:
Seem to be some hardware fault with the 1st batch. Really bad customer response from asus, loads of reports of dying zf8's now
Click to expand...
Click to collapse
What type of zenfone did you have?
I am wondering whether only 256GB phones have this issue

Blumi511 said:
What type of zenfone did you have?
I am wondering whether only 256GB phones have this issue
Click to expand...
Click to collapse
256GB that died, new 128GB is ok

NisseGurra said:
256GB that died, new 128GB is ok
Click to expand...
Click to collapse
I really hope my small 128 GB phone won't have this issue. I really like this phone...

There are reports on Zentalk forums of both 128 and 256 models dying
We are basically all held in suspense wondering if our phones will die or not. Personally, I have a second phone (Xperia z5 premium) that is fully set up and I can easily switch in case of problems, but it is still not a nice feeling

Possible battery failure. Inspect.

I dont think its battery fail, seems more likely that storage or RAM gets corrupt, the 1st state is
"waiting for flashing full ramdump". I have this state on my 2nd zf8 but can always reboot to fastboot. That was not the case on the first unit

blackhawk said:
Possible battery failure. Inspect.
Click to expand...
Click to collapse
Ramdump is a battery failure?

assasss said:
Ramdump is a battery failure?
Click to expand...
Click to collapse
If you already found the cause disregard...

blackhawk said:
If you already found the cause disregard...
Click to expand...
Click to collapse
I haven't found the cause. My phone is working normally.
However people on Zentalk forums which have sent their phones for repair have reported that the service report has information that motherboard was replaced. I can't confirm or deny this

Blumi511 said:
What type of zenfone did you have?
I am wondering whether only 256GB phones have this issue
Click to expand...
Click to collapse
Was the 128GB model for me, we still don’t know what the issue is.
If I can’t get the phone fixed the legal way I think I’ll pay the 60€ to get it back unrepaired (because yes, I have to pay for that) and open it myself to try and find the issue. Maybe I’ll be more competent than their lame service at identifying the issue

flolaff said:
Was the 128GB model for me, we still don’t know what the issue is.
If I can’t get the phone fixed the legal way I think I’ll pay the 60€ to get it back unrepaired (because yes, I have to pay for that) and open it myself to try and find the issue. Maybe I’ll be more competent than their lame service at identifying the issue
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Oh man I feel sorry for you. In Germany, they'd have to prove it was not their fault in the first 6 month after buying

Blumi511 said:
Oh man I feel sorry for you. In Germany, they'd have to prove it was not their fault in the first 6 month after buying
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I know, it’s the exact same law here in Belgium but they don’t care…

22 dead zf8 so far in the asus forum thread. #asusZF8DeadGate