Database Develop

Another lesser device gets the MM treatment.

Tab A has got its update, not even a flag ship device.
Still nowt for the Tab S.
http://www.sammobile.com/2016/05/18/samsung-galaxy-tab-a-receives-android-6-0-marshmallow-update/
Flagship means nothing to Samsung. :thumbdown:

Maybe I'm just in denial (feels like it to be honest), but I refuse to accept (for now at least) that we won't be getting MM. I must remain hopeful...:crying:

So does Samsung seem to release updates to the newest phone/tablets first and then work backwards with the oldest being last if at all.
John.

We will get it soon
Sent from my SM-T705 using Tapatalk

I have a Note 4 and the Tab S and I tell you these will be my last Samsung devices! No updates on supposed flagship devices is abysmal! Next phone will be a Nexus and probable their tablet too.

i recall seeing a chart somewhere,was that just bogus ?

There were a couple of unofficial photo/lists the first had the Tab S1 8.4" getting MM from April, the second photo showed NO Tab S1 models at getting updated to MM, these are now very old and should not be relied on.
I think the Tab S1 will get updated to MM in the next couple of months.
John.

By the time the Tab S gets MM the AOSP build will have matured enough for daily use

Nandr0idC0nsumer said:
By the time the Tab S gets MM the AOSP build will have matured enough for daily use
Click to expand...
Click to collapse
However all Samsungs modifications and alterations will have completely fudged that up.

Nandr0idC0nsumer said:
By the time the Tab S gets MM the AOSP build will have matured enough for daily use
Click to expand...
Click to collapse
However all Samsungs modifications and alterations will have completely fudged that up.

Look at the Tab Pro 8.4. It was released 11 months before Lollipop came out but never got Lollipop!

I have Tab A and Tab S , I was not expecting any update at all for Tab A!.Some one has to shake and wake sammy up and tell them they skipped few stops where they supposed to...

Contacted Samsung Support and only got this
Samsung Support said:
Dear [removed],
Thank you for contacting Samsung. With reference to your E-mail, I understand that you would like to know whether Samsung will release the Android Marshmallow update for your Tab S (model: SM-T700NTSAXAR). I can imagine how bothering and inconvenienced this would have been. Currently, there is no new update: Marshmallow available for your tablet model. We at technical support are not able to speculate the estimated time period of the update release and exact version of the update as it may lead to incorrect estimation of the update release information, also there is no official word available to state about the update availability . However, once any new update is released, it will be notified on the tablet in Apps > Settings > About device > Software Update. You can also check for the new Software update notification information on Samsung website under News section. I hope you understand. Please refer to the link below to access Samsung News website:
http://www.samsung.com/us/news/
The update time will be varied from model to model and location to location. I understand how important the update is for you. Usually, the updates will be released in batches. Once the new update is released for the batch to which your tablet belongs, then your tablet will also receive the update notification.
Also, I see that there is no test or app available from Samsung to test or run the battery function. I hope you understand.
If you have any questions, please get back to us. We will be glad to assist you.
If you would wish to reply via email, please click on the “Click here” link shown below in the Content Feedback section at the bottom of the email where it states, “If you have additional inquiries related to your original email, please click here”.
For Immediate assistance with a live agent,
you can chat with us
here
Samsung’s Social Media Team is available to assist with providing up-to-date information or answering
questions 24/7
Visit us on Facebook
Visit us on Twitter
For support by phone, you can reach us at 1-800-SAMSUNG
Thank you for being a Samsung Customer!
Samsung Online Support
Kind regards,
Madhavi
Email Support
SAMSUNG Customer Support Center
Our Customer Support Team loves feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
Click to expand...
Click to collapse

Nandr0idC0nsumer said:
Contacted Samsung Support and only got this
Click to expand...
Click to collapse
Dang Dude You Got blurbed, lol

Ha! New app...Samsung DoubleTalk available at Samsung Support!

Quote:
Originally Posted by Samsung Support
Dear [removed],
Thank you for contacting Samsung. With reference to your E-mail, I understand that you would like to know whether Samsung will release the Android Marshmallow update for your Tab S (model: SM-T700NTSAXAR). I can imagine how bothering and inconvenienced this would have been. Currently, there is no new update: Marshmallow available for your tablet model. We at technical support are not able to speculate the estimated time period of the update release and exact version of the update as it may lead to incorrect estimation of the update release information, also there is no official word available to state about the update availability . However, once any new update is released, it will be notified on the tablet in Apps > Settings > About device > Software Update. You can also check for the new Software update notification information on Samsung website under News section. I hope you understand. Please refer to the link below to access Samsung News website:
http://www.samsung.com/us/news/
The update time will be varied from model to model and location to location. I understand how important the update is for you. Usually, the updates will be released in batches. Once the new update is released for the batch to which your tablet belongs, then your tablet will also receive the update notification.
Also, I see that there is no test or app available from Samsung to test or run the battery function. I hope you understand.
If you have any questions, please get back to us. We will be glad to assist you.
If you would wish to reply via email, please click on the “Click here” link shown below in the Content Feedback section at the bottom of the email where it states, “If you have additional inquiries related to your original email, please click here”.
For Immediate assistance with a live agent,
you can chat with us
here
Samsung’s Social Media Team is available to assist with providing up-to-date information or answering
questions 24/7
Visit us on Facebook
Visit us on Twitter
For support by phone, you can reach us at 1-800-SAMSUNG
Thank you for being a Samsung Customer!
Samsung Online Support
Kind regards,
Madhavi
Email Support
SAMSUNG Customer Support Center
Our Customer Support Team loves feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
I got that from them when asking about 5.1 god knows how long ago (8 months?). The don't give a toss. Samsung Support does not exist. You might as well ask a man/woman on the street.

Galaxy S5 gets MM , fingers crossed .. http://www.ubergizmo.com/2016/05/t-mobile-rolls-out-marshmallow-for-galaxy-s5-handsets/

The Tab S was realeased 2-3 months after the S5 so Samsung cannot say it`s to old.
John.
The Mero said:
Galaxy S5 gets MM , fingers crossed .. http://www.ubergizmo.com/2016/05/t-mobile-rolls-out-marshmallow-for-galaxy-s5-handsets/
Click to expand...
Click to collapse

If they don't release a mm update to a flagship device it will be a shame. But I think that they probably will release it. Just my opinion.

Tinderbox (UK) said:
The Tab S was realeased 2-3 months after the S5 so Samsung cannot say it`s to old.
John.
Click to expand...
Click to collapse
Yea but Samsung doesn't care about how old these things are...
The Tab Pro 8.4 was released in Jan 2014, and never got lollipop that was released in Dec 2014... in other words, they stopped support after 11 MONTHS!

there will be no marshmallow for the axon elite

Hey Guys
I spent a long time dealing with ztes awful support trying to get to the bottom of will we get any updates for the elite i did point out the chinese rom almost is perfect so it would be minimal effort and the manager replied this ?
it seems they dont care about the elite or pro anymore in favour of the new 7 and it seems they dont care about us as customers either im sure being abandoned supper quick is going to put people off buying there devices in the future i know for a fact this is my first and last zte device i hope the new google pixel is good
Dear valued ZTE customer,
Thank you for contacting ZTE.
We are sorry for all the inconvenience caused to you.
We were trying to collect some information from you after we received your E-mail, so that we could offer you more quickly and specific help. That's the reason why we were trying to collect the information like IMEI numbers from you in our previous
E-mail. Without those information, it would take a little longer for us to get the information from our concern department. We are sorry for the misunderstanding during the process.
And we are sorry to tell you that ZTE Axon Elite supports only Android 5.1. There is no Android 6 update plan so far.
Should there be further assistance, please do not hesitate to contact us with previous E-mail history.
Best regards,

Really sad that they cannot provide even one major update to the phone.
"And we are sorry to tell you that ZTE Axon Elite supports only Android 5.1. There is no Android 6 update plan so far. " <-- It only supports 5.0.2 or is there coming 5.1 update....Think not.
My first ZTE phone and looks like its gonna be the last one.

This contradicts the message from @siukee that the Axon Elite will upgrade to Nougat!

Wortelstok said:
This contradicts the message from @siukee that the Axon Elite will upgrade to Nougat!
Click to expand...
Click to collapse
all zte do is false promises though if they couldnt even do marshmallow why would they do nougat

Modified 6.0.1 is working great.

Information for UK customers

I noticed that both Germany (upated to 127) and India (face unlock) have had updates but after talking on chat to the UK Honor rep there apparently is no information about any updates/features for UK customers.
Additionally tried to register for club.hihonor.com and the 'Country/Region' selection does not even include the UK at all.
So apparently we're ok to buy them and pay full price same as everyone else, but not ok for the same level of support or customer service.
I'm putting this here because I bought this phone after the positive reviews from many commentators but it's now obvious to me that these commentators don't all do their homework properly and some just concentrate on the product and forget about the other differentiator, which is the after-sales, customer service and support.

xzyk said:
I noticed that both Germany (upated to 127) and India (face unlock) have had updates but after talking on chat to the UK Honor rep there apparently is no information about any updates/features for UK customers.
Click to expand...
Click to collapse
I think you just should wait. According to project Treble you should get updates anyway sooner or later.

Dio-Genes said:
I think you just should wait. According to project Treble you should get updates anyway sooner or later.
Click to expand...
Click to collapse
Yes I'm aware of project treble, but that has absolutely nothing to do with honor, several other android phones support project treble indeed it is a must by google that any device with Oreo out of the box has to support it. The point i was making was particular to honor support not android in general. Additionally project Treble requires you to unlock the BL, OTA updates by manufacturer do not.

xzyk said:
Additionally project Treble requires you to unlock the BL, OTA updates by manufacturer do not.
Click to expand...
Click to collapse
??? What do you mean by that???

Dio-Genes said:
??? What do you mean by that???
Click to expand...
Click to collapse
Apologies but your quoted project treble so i assumed you were familiar with what that entails. You can read up on it if you need deeper info but what it comes down to is to use project treble you replace your system.img partition and you cannot do that without unlocking your bootloader. A manufacturer provided OTA update is signed and therefore updates your system normally without having to unlock anything just a standard system update. That is why the point is that if honor does not provide updates you have to resort to some custom update which is not the same. Now Honor has already updated both German and Indian honor 9 Lite (read threads here and you'll find reference to that) but UK ones are not even scheduled according to their own customer service who i chatted with. Try and register on club.hihonor.com and you'll discover the UK according to them is not even on the planet since they list most countries except the UK.

xzyk said:
Apologies but your quoted project treble so i assumed you were familiar with what that entails. You can read up on it if you need deeper info but what it comes down to is to use project treble you replace your system.img partition and you cannot do that without unlocking your bootliader .
Click to expand...
Click to collapse
As far as I understood Project Treble is more related to the vendor partition. Never ever heard before that you have to unlock the bootloader to get updates from Project Treble. Are you sure about that? Any links?

Dio-Genes said:
As far as I understood Project Treble is more related to the vendor partition. Never ever heard before that you have to unlock the bootloader to get updates from Project Treble. Are you sure about that? Any links?
Click to expand...
Click to collapse
go here https://forum.xda-developers.com/pr...-development/experimental-phh-treble-t3709659 and search for 'vendor partition' and you'll realise what you say is partially correct. Some vendors integrate the vendor partition inside system.img some have A and B partitions some only have A partition (like ours). You can never overwrite the system partition without unlocking the bootloader because it is set to read only, if it wasn't the whole of the android community would be in a heap of trouble. Imagine users (who don't know what they're doing) gaining access to /system and amending stuff, the result will most likely boot loop or soft/hard brick your device.
Anyway, this is taking us away from the point I was making and apologies but will not be adding anything further, if you do not agree with it that ofcourse is your prerogative.

xzyk said:
go here https://forum.xda-developers.com/pr...-development/experimental-phh-treble-t3709659 and search for 'vendor partition' and you'll realise what you say is partially correct.
Click to expand...
Click to collapse
I'd say, this article makes a very good description of what Project Treble is in fact:
https://www.androidauthority.com/project-treble-818225/

@xzyk thanks for the info.
Im based in the UK also and was going to purchases the 9 Lite but i'll hold off for now. If custom ROMs pick up that may change.
Cheers

Hi, if you'd like to sign up to club honor try this link https://hwid7.vmall.com/CAS/portal/userRegister/regbyemail.html?reqClientType=26&loginChannel=26000702&countryCode=gb&loginUrl=https%3A%2F%2Fhwid7.vmall.com%2FCAS%2Fportal%2Flogin.html&service=https%3A%2F%2Fstore.hihonor.com%2Fuk%2Faccount%2Facaslogin%3Furl%3Dhttps%253A%252F%252Fstore.hihonor.com%252Fuk%252F&lang=en-gb&themeName=blue

dinkmack said:
Hi, if you'd like to sign up to club honor try this link https://hwid7.vmall.com/CAS/portal/userRegister/regbyemail.html?reqClientType=26&loginChannel=26000702&countryCode=gb&loginUrl=https%3A%2F%2Fhwid7.vmall.com%2FCAS%2Fportal%2Flogin.html&service=https%3A%2F%2Fstore.hihonor.com%2Fuk%2Faccount%2Facaslogin%3Furl%3Dhttps%253A%252F%252Fstore.hihonor.com%252Fuk%252F&lang=en-gb&themeName=blue
Click to expand...
Click to collapse
thankyou, I'm already registered on there but I'm afraid it is nowhere as concise as the club.hihonor site. That one has forums; see attached. The UK has very little of interest to us 9HL owners, unless you want a user guide !

xzyk said:
thankyou, I'm already registered on there but I'm afraid it is nowhere as concise as the club.hihonor site. That one has forums; see attached. The UK has very little of interest to us 9HL owners, unless you want a user guide !
Click to expand...
Click to collapse
Yep had that issue with 6x 7x now 9 lite no UK so can't register and confirm by mobile number as there isn't even the +44 we don't ixist when I contacted UK honor support on Facebook they were very vague when I asked why the honor 7x L21 was not included in the oreo beta program like US, Spain, Germany etc all I got was the UK is not included in the beta program and when I asked why I got no reply, very strange I had more joy from the US support fb page, yet honor sell a lot of devices in the UK yet there after care and firmware support is basically nothing, ps I'm on firmware 127 and no face unlock even my honor 7x never got face unlock even though the Indian and other regions did I even had to manually update my 7x L21 to oreo 8.0 beta still no face ID, they simply just don't like there UK customers I think,
Sent from my LLD-L31 using Tapatalk

DoobyDroid said:
Yep had that issue with 6x 7x now 9 lite no UK so can't register and confirm by mobile number as there isn't even the +44 we don't ixist when I contacted UK honor support on Facebook they were very vague when I asked why the honor 7x L21 was not included in the oreo beta program like US, Spain, Germany etc all I got was the UK is not included in the beta program and when I asked why I got no reply, very strange I had more joy from the US support fb page, yet honor sell a lot of devices in the UK yet there after care and firmware support is basically nothing, ps I'm on firmware 127 and no face unlock even my honor 7x never got face unlock even though the Indian and other regions did I even had to manually update my 7x L21 to oreo 8.0 beta still no face ID, they simply just don't like there UK customers I think,
Click to expand...
Click to collapse
Actions speak louder than words and by its actions to its UK customer base huawei/honor is showing how much it truly values us. Since there is absolutely nothing we can do about it i suggest best course of action is to vote with your feet and next purchase will be anything but a huawei/honor. At least that is still within our control. Huawei/honor give you some great value on hardware side unfortunately evidence shows that doesn't carry over to the software.

xzyk said:
Actions speak louder than words and by its actions to its UK customer base huawei/honor is showing how much it truly values us. Since there is absolutely nothing we can do about it i suggest best course of action is to vote with your feet and next purchase will be anything but a huawei/honor. At least that is still within our control. Huawei/honor give you some great value on hardware side unfortunately evidence shows that doesn't carry over to the software.
Click to expand...
Click to collapse
Spot on! grate devices but lack of back up lets them down they could be so much bigger and better if worked on
Sent from my LLD-L31 using Tapatalk

Did they release the update in the end as i just got one and i am on 8.0.0.128(C432) and have face unlock out the box.

hacktrix2006 said:
Did they release the update in the end as i just got one and i am on 8.0.0.128(C432) and have face unlock out the box.
Click to expand...
Click to collapse
No idea sorry I ditched the phone for the 1+6
Sent from my ONEPLUS A6003 using Tapatalk

i got mine from eglobal delivered to uk and registered as uk user and i have c432 software with face unlock if that helps

emu123 said:
i got mine from eglobal delivered to uk and registered as uk user and i have c432 software with face unlock if that helps
Click to expand...
Click to collapse
I had face unlock and all that jazz however it was the security patch being so old that was my worry.
Sent from my LLD-L31 using Tapatalk

my security patch says march 2018

emu123 said:
my security patch says march 2018
Click to expand...
Click to collapse
Which is what mine said till i used the Firmware tool on this site to upgrade from 8.0.0.128 to 8.0.0.131 so now i am on the latest. If you do the same i suggest you use the Full OTA update.
Huawei UK also said that 8.0.0.128 was the latest for the UK as well.

Redmi S2 Official Suspended Development

Hey MIUI'ers......
Today, I think I have no words to express the biggest...... What do u call it as......Hmm.... FAILURE OF XIAOMI I guess... Ok, let's go a year or a two back. The time when they launched the great budget camera smartphone- Redmi S2/Y2. This phone overall is a great phone with all the decent entry level specs. From the hardware side, I have no complaints at all. Overall everything was great. BUT, coming to the software, well, that's where the problem began to matter! They provided a 32bit ROM on a 64bit processor! I mean, like for real? Why? What was the matter? Ok, there was a lot of conflict for that issue. Then, it silenced a bit cause we used thought it'll be solved by an OTA update. But guess what? No! Xiaomi claims that their 'users' will lose their valuable data while shifting from a 32bit ROM to 64bit! So, they claimed they won't release the update for 64bit ROM. Well, y'all want our reply for that? Let the data go! We want that 64bit ROM, no matter what! Well ok, even after that, the company promised that they will definitely provide up-to-date software updates, at any cost no matter what! The Android Pie update and the MIUI 11 as well. They promised us users that they will release it before Q1 of the year 2019. We waited for that update eagerly. We were so eager for that update. It was suspended for 1 week. Ok, we'll wait for another. Even the second week. Ok, we'll wait for that next. Even the next, it was suspended. Ok, waiting for the next. And still this continued on and now, Q1 is over and Q2 has begun. And now, Xiaomi claims that they will release it in Q2! And we're like, "WHAT! IS THIS EVEN HAPPENING??? WHAT IS THEIR PROBLEM?" We S2/Y2 users have suffered a lot already. We don't have developers working on our phone at all. We just got few developers and we're grateful for them. All of us. But what did you do huh? Didn't provide a 64bit ROM, didn't release the kernel sources properly (most of it is broken) and now, didn't provide up-to-date software updates. You all appointed Beta Testers for this phone right? What happened to them? One leaked the ROM. How are you sure that the others won't? I BET YOU GUYS! ALMOST QUARTER PERCENT OF YOUR REDMI S2 BETA TESTERS DON'T EVEN KNOW HOW TO TAKE LOGS FROM THEIR PHONE! You appointed them just because they were always active on MI FORUM. And for no other reason. Look at the person's abilities and experience. Don't just look how much time they're online on
"Your Forum."
Judge us by our skills and experience.
And about the 64bit ROM, we don't care about our data. Provide us the ROM.
And about the Android Pie update, please do accept the fact that,
"YOU FAILED". The whole Redmi S2 Beta Team failed! You couldn't keep up to your word.
So...... Yeah, we still hope a little from you that you will release the Pie update soon!
To Moderators: This may seem a little bit rude, but please, once, just for once stand in our position and think about this and please do not delete this
thread! Kindly understand us users!
Even you guys would've done the same if you owned this device.
Also please do check out the thread in Mi Forum.
Thank you

This is it!
You said what all of us wanted to say.
All of us don't understand what is the problem with S2/Y2 'cause is a really amazing phone, but that haven't an support.
It's so hard develop a 64-bit rom for a phone that have Snapdragon 625?
It's look like a negligency of Xiaomi...
It's an so singular phone, why it haven't attention?

RayZion said:
Hey MIUI'ers......
To Moderators: This may seem a little bit rude, but please, once, just for once stand in our position and think about this and please do not delete this thread! Kindly understand us users!
Click to expand...
Click to collapse
This category is for discussion, your thread will not be deleted due to it didn't break any forum policies out there
and
RayZion said:
Today, I think I have no words to express the biggest...... What do u call it as......Hmm.... FAILURE OF XIAOMI I guess... Ok, let's go a year or a two back. The time when they launched the great budget camera smartphone- Redmi S2/Y2. This phone overall is a great phone with all the decent entry level specs. From the hardware side, I have no complaints at all. Overall everything was great. BUT, coming to the software, well, that's where the problem began to matter! They provided a 32bit ROM on a 64bit processor! I mean, like for real? Why? What was the matter? Ok, there was a lot of conflict for that issue. Then, it silenced a bit cause we used thought it'll be solved by an OTA update. But guess what? No! Xiaomi claims that their 'users' will lose their valuable data while shifting from a 32bit ROM to 64bit! So, they claimed they won't release the update for 64bit ROM. Well, y'all want our reply for that? Let the data go! We want that 64bit ROM, no matter what! Well ok, even after that, the company promised that they will definitely provide up-to-date software updates, at any cost no matter what! The Android Pie update and the MIUI 11 as well. They promised us users that they will release it before Q1 of the year 2019. We waited for that update eagerly. We were so eager for that update. It was suspended for 1 week. Ok, we'll wait for another. Even the second week. Ok, we'll wait for that next. Even the next, it was suspended. Ok, waiting for the next. And still this continued on and now, Q1 is over and Q2 has begun. And now, Xiaomi claims that they will release it in Q2! And we're like, "WHAT! IS THIS EVEN HAPPENING??? WHAT IS THEIR PROBLEM?" We S2/Y2 users have suffered a lot already. We don't have developers working on our phone at all. We just got few developers and we're grateful for them. All of us. But what did you do huh? Didn't provide a 64bit ROM, didn't release the kernel sources properly (most of it is broken) and now, didn't provide up-to-date software updates. You all appointed Beta Testers for this phone right? What happened to them? One leaked the ROM. How are you sure that the others won't? I BET YOU GUYS! ALMOST QUARTER PERCENT OF YOUR REDMI S2 BETA TESTERS DON'T EVEN KNOW HOW TO TAKE LOGS FROM THEIR PHONE! You appointed them just because they were always active on MI FORUM. And for no other reason. Look at the person's abilities and experience. Don't just look how much time they're online on
"Your Forum."
Judge us by our skills and experience.
And about the 64bit ROM, we don't care about our data. Provide us the ROM.
And about the Android Pie update, please do accept the fact that,
"YOU FAILED". The whole Redmi S2 Beta Team failed! You couldn't keep up to your word.
So...... Yeah, we still hope a little from you that you will release the Pie update soon!
Click to expand...
Click to collapse
First, The development is still going on, just that the internal team is ripped. Second, Xiaomi already provided you the right information of this device. While you were buying why don't you ask them is the device came with arm64-v8a or armeabi-v7a?
I'm tired of seeing people post these kind of things because it doesn't even make sense for me.
Xiaomi didn't claim the device come with arm64-v8a. What Xiaomi claim is the device is arm64-v8a capable (64 bit Snapdragon 625)

Mi Mix 3 5G should be getting updates (supposedly)

Just had an email from Xiaomi UK customer support saying after the MIUI 12 update we should expect to see further updates to the device. It's a flagship device in the UK and one of the only Xiaomi devices sold on all major UK networks so it's to be expected they would need to start getting updates out for it.
Here is the email:
Dear Sir/Madam
Greetings from Xiaomi
Thank you for contacting us, We’re sorry to hear about this , we wanted to assure the stable software to be sent out for our 5G devices , there will be an update soon via MIUI 12 update , we could assure that you will receive further updates.
Best Regards,

Thanks, Let's hope they follow through

I wish that is true, but honestly I doubt it. I got this 5g version in a sale but I didn't imagine it was abandoned by Xiaomi.

Unfortunately miui 12 with Android 9. A shame! Untill the end of September they should update this unlucky phone

There seems to be mixed reports coming out Xiaomi regarding this, some customer service reps are saying October and others (more recent referencing this article: https://www.gizmochina.com/2020/07/...-mix-3-5g-says-xiaomi/#:~:text=GizmoChina.com ) are saying discontinued. Unfortunately at this stage it is a wait and hope scenario.

I found this on reddit
https://www.reddit.com/r/Android/comments/hwrgzq/xiaomi_mi_mix_3_5g_android_1011_and_miui_12/