https://www.verizonwireless.com/support/samsung-galaxy-s6-edge-update/
I can not do the update with Verizon Software Upgdate Assistant. It shows mine up to date, but I know it is not. Anyone did the update, and any difference?
[email protected] said:
I can not do the update with Verizon Software Upgdate Assistant. It shows mine up to date, but I know it is not. Anyone did the update, and any difference?
Click to expand...
Click to collapse
I also tried to update via verizon software tool its showing me also my device is up to date.
I updated mine to G925VVRS4CPL3, and the auto brightness and soft-key lights do not work.
I'm using LUX to control the "auto brightness" until there's a newer update.
The soft-key lights are still working. During the Verison Wireless red screen on power up or restart, the soft-key lights are on then fade away when the lock screen displays. Once the lock screen appears, the soft-key lights stop working.
Anyone know where to find the official G925VVRU4CPK2? I'd like to flash the firmware back to that version.
Thank you
flynpngwn said:
I updated mine to G925VVRS4CPL3, and the auto brightness and soft-key lights do not work.
I'm using LUX to control the "auto brightness" until there's a newer update.
The soft-key lights are still working. During the Verison Wireless red screen on power up or restart, the soft-key lights are on then fade away when the lock screen displays. Once the lock screen appears, the soft-key lights stop working.
Anyone know where to find the official G925VVRU4CPK2? I'd like to flash the firmware back to that version.
Thank you
Click to expand...
Click to collapse
Here is the link u can download it from sammobile but u have to creat an account on that website to be able to download the firmware. https://www.sammobile.com/firmwares/download/115340/G925VVRU4CPK2_G925VVZW4CPK2_VZW/
My auto-brightness and softkey lights seem to work fine on CPL3.
flynpngwn said:
I updated mine to G925VVRS4CPL3, and the auto brightness and soft-key lights do not work.
I'm using LUX to control the "auto brightness" until there's a newer update.
The soft-key lights are still working. During the Verison Wireless red screen on power up or restart, the soft-key lights are on then fade away when the lock screen displays. Once the lock screen appears, the soft-key lights stop working.
Anyone know where to find the official G925VVRU4CPK2? I'd like to flash the firmware back to that version.
Thank you
Click to expand...
Click to collapse
can i ask how did you do the update? OTA?
Zelmo88 said:
My auto-brightness and softkey lights seem to work fine on CPL3.
Click to expand...
Click to collapse
Looks like if I delete the device in the software upgrade tool, then connect the phone to the computer, it shows the available update. I am doing it now.
slimboy619 said:
I also tried to update via verizon software tool its showing me also my device is up to date.
Click to expand...
Click to collapse
[email protected] said:
Looks like if I delete the device in the software upgrade tool, then connect the phone to the computer, it shows the available update. I am doing it now.
Click to expand...
Click to collapse
Am gonna do the same like u and see if i get the update
I finished the update and has no issue for the auto brightness and soft keys.
[email protected] said:
Looks like if I delete the device in the software upgrade tool, then connect the phone to the computer, it shows the available update. I am doing it now.
Click to expand...
Click to collapse
[email protected] said:
I finished the update and has no issue for the auto brightness and soft keys.
Click to expand...
Click to collapse
What are the new changes in this update?
I can not tell the difference. It should be just android security patch.
slimboy619 said:
What are the new changes in this update?
Click to expand...
Click to collapse
flynpngwn said:
I updated mine to G925VVRS4CPL3, and the auto brightness and soft-key lights do not work.
I'm using LUX to control the "auto brightness" until there's a newer update.
The soft-key lights are still working. During the Verison Wireless red screen on power up or restart, the soft-key lights are on then fade away when the lock screen displays. Once the lock screen appears, the soft-key lights stop working.
Anyone know where to find the official G925VVRU4CPK2? I'd like to flash the firmware back to that version.
Thank you
Click to expand...
Click to collapse
Have you fixed the problems ... A friend of my is having same exact issues. Thanks.
Zelmo88 said:
My auto-brightness and softkey lights seem to work fine on CPL3.
Click to expand...
Click to collapse
[email protected] said:
I finished the update and has no issue for the auto brightness and soft keys.
Click to expand...
Click to collapse
Thank you for confirming.
I have called Verizon tech support and they routed me to Samsung tech support. They suggested I go see a Samsung tech support guy at Best Buy to re-flash the firmware. My phone was re-flashed to G925VVRU4CPK2 (the one before CPL3). The symptoms still show. I updated to CPL3 and the symptoms still persist.
Its strange that the Lux app can control the auto brightness. When I cover/uncover the sensor the screen dims/brightens. Without the app, the phone just stays 100% bright with auto-brightness checked.
And the soft-key lights up during power up, but are somehow disabled afterwards.
My s6 edge has a problem plz guys help Me to resolve this issue.I have s6 edge g925v.my problem is when my phone reaches to 15 percent of battery it gets to 5 percent really quick - when i plug the charger it will say i still have 14 or so percent of battery . I tried to google it but it seems like am unable to fix this issue , anyone know how to resolve this problem
Guys since i updated my s6 edge to the new update CPL3 am having battery drain issue on my device.am adding screen shot of my battery usage plz have a look at it and guide me what i can do to get my battery normal again. Shall i flash back the previous version of the firmware?
Here are the screen shots
slimboy619 said:
My s6 edge has a problem plz guys help Me to resolve this issue.I have s6 edge g925v.my problem is when my phone reaches to 15 percent of battery it gets to 5 percent really quick - when i plug the charger it will say i still have 14 or so percent of battery . I tried to google it but it seems like am unable to fix this issue , anyone know how to resolve this problem
Click to expand...
Click to collapse
How old is your phone? Any chance that the battery is degarded after many charge cycles?
flynpngwn said:
How old is your phone? Any chance that the battery is degarded after many charge cycles?
Click to expand...
Click to collapse
Thank u for ur reply.it was just a software issue after doing couple of hard resets it solved my issue.now i get 10 hours with 3 hours of screen on time with the normal use.
Related
I currently have a stock HTC One in Canada on the Telus network.
The last few weeks i noticed the LED light growing dim. About a week ago the phone rebooted itself only to say it had an issue and that it was not shutdown correctly.. and asked if i wanted to report the problem to HTC.
The phone the froze with the Screen on but a black background.
After 15 minutes i powered off the phone.
At this point the phone would not power back on.. when i plugged the power in to the phone from the wall the phone would not indicate that it was charging via LED.
I tried booting no response.. no vibrating,.. just slight flashing lights on the Home/back buttons
I ended up booting up the phone by shining a bright light into the light sensor while holding Power and DOWN volume..
Phone has been working fine ever since, however still no LED.
I did a factory reset and still no LED.
Has anyone see anything like this?
I want to root and install Google Edition Android however if the hardware is faulty i dont want to risk voiding the warranty and being stuck with a faulty phone.
xJuicex said:
I currently have a stock HTC One in Canada on the Telus network.
The last few weeks i noticed the LED light growing dim. About a week ago the phone rebooted itself only to say it had an issue and that it was not shutdown correctly.. and asked if i wanted to report the problem to HTC.
The phone the froze with the Screen on but a black background.
After 15 minutes i powered off the phone.
At this point the phone would not power back on.. when i plugged the power in to the phone from the wall the phone would not indicate that it was charging via LED.
I tried booting no response.. no vibrating,.. just slight flashing lights on the Home/back buttons
I ended up booting up the phone by shining a bright light into the light sensor while holding Power and DOWN volume..
Phone has been working fine ever since, however still no LED.
I did a factory reset and still no LED.
Has anyone see anything like this?
I want to root and install Google Edition Android however if the hardware is faulty i dont want to risk voiding the warranty and being stuck with a faulty phone.
Click to expand...
Click to collapse
This has happened to me too. Just one day noticed no led light anymore. Strange thing to break down on a phone! Have you had any joy in getting a fix?
chaz81 said:
This has happened to me too. Just one day noticed no led light anymore. Strange thing to break down on a phone! Have you had any joy in getting a fix?
Click to expand...
Click to collapse
Unfortunately I have not been successful getting the LED back.. I am debating sending the phone in for Warranty work... or just sucking it up and rooting/flashing custom roms.
My main concern is that there may be a bigger hardware issue going on internally.
I'm really just trying to get a feel of how common this issue is..
xJuicex said:
Unfortunately I have not been successful getting the LED back.. I am debating sending the phone in for Warranty work... or just sucking it up and rooting/flashing custom roms.
My main concern is that there may be a bigger hardware issue going on internally.
I'm really just trying to get a feel of how common this issue is..
Click to expand...
Click to collapse
Try this: in dialer type *#*#3424#*#* (3424 = DIAG), that will bring up HTC internal diagnostic, there's a "LED Test", select and run it to see if it's a hardware defect or not (you will get Orange and Green LED tests).
nkk71 said:
Try this: in dialer type *#*#3424#*#* (3424 = DIAG), that will bring up HTC internal diagnostic, there's a "LED Test", select and run it to see if it's a hardware defect or not (you will get Orange and Green LED tests).
Click to expand...
Click to collapse
Thanks for the info.. Just tried it the LED test .
To my surprise the Green and Orange lights actually show up but I have to hold it to my eye and block out any external light to see anything.. kind of defeats the purpose of an LED notification light..
I guess the light works its just extremely DIM.
Any way of controlling the LED light brightness?
xJuicex said:
Thanks for the info.. Just tried it the LED test .
To my surprise the Green and Orange lights actually show up but I have to hold it to my eye and block out any external light to see anything.. kind of defeats the purpose of an LED notification light..
I guess the light works its just extremely DIM.
Any way of controlling the LED light brightness?
Click to expand...
Click to collapse
Don't know, but I just ran the same test in a very well lit environment and the Green and Orange LED are quite bright... I don't have to "go look for them" they pop out nicely.
Are you using a cover of any kind? Or maybe the LED has somehow shifted it's position and is being partially covered by the speaker grill? Hate to say it, but sounds like a hardware issue. Sorry
Hope someone else has other ideas.
nkk71 said:
Don't know, but I just ran the same test in a very well lit environment and the Green and Orange LED are quite bright... I don't have to "go look for them" they pop out nicely.
Are you using a cover of any kind? Or maybe the LED has somehow shifted it's position and is being partially covered by the speaker grill? Hate to say it, but sounds like a hardware issue. Sorry
Hope someone else has other ideas.
Click to expand...
Click to collapse
Not using any case that would cover the LED.. that being said even with the Case off.. the LED is still very dim.
xJuicex said:
Not using any case that would cover the LED.. that being said even with the Case off.. the LED is still very dim.
Click to expand...
Click to collapse
I ran the diagnostics tool. Mine didn't work guess it's going back
nkk71 said:
Try this: in dialer type *#*#3424#*#* (3424 = DIAG), that will bring up HTC internal diagnostic, there's a "LED Test", select and run it to see if it's a hardware defect or not (you will get Orange and Green LED tests).
Click to expand...
Click to collapse
Hmm tried and then the screen just refesh by no diagnostic screen at all..
Not sure is my custom ROM affecting it.
Using ARHD 20.1
turtleism said:
Hmm tried and then the screen just refesh by no diagnostic screen at all..
Not sure is my custom ROM affecting it.
Using ARHD 20.1
Click to expand...
Click to collapse
Shouldn't affect it. I've been using ARHD 9 through 13.3 and works with all of them.
Sent from my HTC One using xda app-developers app
I've ran the LED test, and all of them work. But they dont light up for notifications, and i have it enabled in the settings.
te5ter said:
I've ran the LED test, and all of them work. But they dont light up for notifications, and i have it enabled in the settings.
Click to expand...
Click to collapse
I have the same problem. Did factory reset two times. Red when charging, green when full but no flashing green for notification. I enabled it in settings.
Have you manage to find a solution for the problem?
Thanks.
bachje said:
I have the same problem. Did factory reset two times. Red when charging, green when full but no flashing green for notification. I enabled it in settings.
Have you manage to find a solution for the problem?
Thanks.
Click to expand...
Click to collapse
I am having the same issue! The light works, but it doesn't blink for notifications!!
nuggstein said:
I am having the same issue! The light works, but it doesn't blink for notifications!!
Click to expand...
Click to collapse
I also have the same problem: when it is charging and when it is fully charged the light works OK but doesn't flash for notifications. But it worked OK some time ago. Actually, when I think about it, it seems that the problem started after I had updated to the current firmware: Android version 4.3, HTC Sense version 5.5, software number 3.62.401.1
It must be issue with firmware/software because LED test works fine.
There's another thread similar to this one and someone there figured out the solution - you do a factory reset but, when the phone reboots, you do not restore everything using your Google account. Go through the setup as normal (without restoring) and once that is complete then you can add your Google account details.
It means you have to download and set up your apps again, but it is worth it to get the LED working.
HI I had a similar problem I cleaned out the hole with a needle and all is well, pin came out dirty (the one on the grill dirt was blocking led )
I've gotten my Xperia z1 black Friday. Since then the screen has gone black on me about 6 times already... Mind u only had it 1 week.
The screen will go black with no image showing but the black light stays on. Pressing power or any button does nothing. I have to press the red power button near the sim card to have it reset.
Today I its done it 4 times in a row. I did notice that the screen flickered a few times on the image then it went to black image with back light on.
I rebooted it. It showed Sony then just the black screen with no image. I rest the phone again and still nothing. I brought it to the store I bought it from and when I went to show him the back light on but no image and no response from the power it worked Ok. Besides when I turned it off the back light stayed on and the phone was hot.
He turned on the optimized back light option as I turned it off to see if that caused the issues. Now after leaving the store as I had him order a replacement I went to turn my phone on after 20min and I got no back light but the image was there... Extremely hard to see I must add. I went in the settings and turned off the auto dimmer option and my screen was fine since then.
Anyone run into this issue?
I hope if I replace this one for another I won't have the same issue again as this phone is very powerful but this issue is a pain!
Sent from my C6906 using xda app-developers app
andyid said:
I've gotten my Xperia z1 black Friday. Since then the screen has gone black on me about 6 times already... Mind u only had it 1 week.
The screen will go black with no image showing but the black light stays on. Pressing power or any button does nothing. I have to press the red power button near the sim card to have it reset.
Today I its done it 4 times in a row. I did notice that the screen flickered a few times on the image then it went to black image with back light on.
I rebooted it. It showed Sony then just the black screen with no image. I rest the phone again and still nothing. I brought it to the store I bought it from and when I went to show him the back light on but no image and no response from the power it worked Ok. Besides when I turned it off the back light stayed on and the phone was hot.
He turned on the optimized back light option as I turned it off to see if that caused the issues. Now after leaving the store as I had him order a replacement I went to turn my phone on after 20min and I got no back light but the image was there... Extremely hard to see I must add. I went in the settings and turned off the auto dimmer option and my screen was fine since then.
Anyone run into this issue?
I hope if I replace this one for another I won't have the same issue again as this phone is very powerful but this issue is a pain!
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
You will have exactly the same issue, it's a known Xperia bug. You would know it if you goolde it first!
Go to sony forums and that issue is a hot topic, same with the touchscreen issue. I'll never buy a ****ty xperia again.
Yes, this is an Android Bug, not the Device. Before Adroid will work well on the device have to past weeks. I had no backlight but the phone was working because when I was touching the screen he also vibrate because that option was abilitate. I had to reboot the phone few times too and disabilitate Adapt to lighting condition, for me that was making black screen. So I did this few times, abilitate and disabilitate and now no matter what is running well even with all the options abilitate. So I will give it time.
Thanks guys.
I have searched on Google and other sources but the way they describe it is a bit different then what I was seeing. Plus many stated they where not able to get it working till they did the power + vol up and down. I just pushed the reset button inside the sim cover and I was fine.
So far by disabling the auto screen brightness I have not had this issue again.
Hope this is more software then hardware issue and can be fixed by next update. I'm on firmware: 14.1.G1.534.
Bell has not pushed the new update people are talking about when I did searches for it.
Could it be bell is waiting for the 4.4 update instead of pushing a small jellybean update?
Hope it's fixable. I love this phone way more than my slow galaxy note I had before.
andyid said:
...the auto screen brightness....
Click to expand...
Click to collapse
"Adapt to lighting condition" and "Auto Screen Brightness" is the same thing.
Yes I know.. I just did not know the name at the time... That was the first name that came to mind...
So far with the Adapt to lighting condition off, My phone has not acted in anyway described above.
Just wanted to give heads up and report of my findings even thought others may have found it also.
Update your phone to 2.257 firmware, it seems the problem caused by "optimized backlight" thing, since on the 257 firmware the optimized backlight check was gone. I only used the 1.534 firmware for a few hours and flashed 2.257 via flashtool and i never experienced any problem until now for like a month and half
Sent from my C6903 using Tapatalk
My provider, Bell Canada states that the most current firmware is X.X.1.543...
I used sony's update tool and it also stated I had most recent update
This flash tool u are talking about... It states an unlocked device. Do they mean that the device is not carrier locked?
I believe mine is Bell Canada locked but there are no branding on the phone.
Also the software shows a list of compatible phones but the z1 is not in the list...
I think I'm sol if mine is not bootloader unlocked correct?
* Update *
I was able to flash stock unbranded android 4.2.2 and then I was able to update ota to 4.3!
Phone runs great now and I no longer have the screen going black issue when I have the auto screen brightness on!
Phone is super smooth!
Thanks for the tips and help guys!
Can't wait to see the 4.4 when it comes out next yr!
Happy new year to all of you!
Oh and my bootloader is still locked. I found the diy to do it with out unlocking my bootloader.
My phone was rooted when I changed to the unbranded firmware.
It's no longer rooted on the now 4.3
I have sacrifice my Lightflow to light up the Xperia logo when there is a notification. I like the Xperia logo light up when having notification, try to add Lightflow into Stamina mode, but still not working.
Lightflow can control the xperia logo ?
Sorry idon't answer to your quetion
BreckZeBoulay said:
Lightflow can control the xperia logo ?
Sorry idon't answer to your quetion
Click to expand...
Click to collapse
Haha. Is ok. :laugh: Can. Under setting there is a additional leds found. There will show led light that found on your device and set it as notification light even your screen backlight.
joonlin said:
Haha. Is ok. :laugh: Can. Under setting there is a additional leds found. There will show led light that found on your device and set it as notification light even your screen backlight.
Click to expand...
Click to collapse
I had problems with Lightflow as well. It was installed when I updated and seemed to work ok until I turned on Stamina. Then my flashing green notification that I have to tell me phones on and in signal, stopped and it was flashing a really slow and dim pinkish colour even though there was nothing set to that. Soon after that though I was hit by charging bug so I repaired software and factory reset only to still be hit by the charging bug.
I'm waiting for the UK unbranded software to come out now so I can install that and reinstall apps and do a proper test. I refuse to play about much when i'm going to have to reflash my correct software in the next few days (weeks... months... whatever). Sony need to pull their finger out with this one now. It's beyond understanding why they would do half a roll out on a Friday afternoon then not continue it first thing on Monday.
I haven't seen this posted anywhere so I figured I would post for anyone having a similar issue with their One.
Recently my phones backlight stopped working. It would not work at boot or in the ROM. I tried flashing to stock and tried optimizing the proximity sensor, but no luck. It was clearly a hardware problem.
Not seeing any solution to this issue other than people saying it is the screen or the motherboard I decided to order a new screen.
Well installed the new screen, still no backlight. I was about to give up on it and just buy another phone, but I got the feeling that the light sensor may still be my issue. The backlight on the capacitive buttons would not turn on unless I helded down the power button to force shutdown. This meant the backlights for the buttons at least worked and something else in the phone was preventing them from turning on.
I decided to remove the light sensor from the daughterboard (opposite the power button connector). Booted it back up, and the screen came right on. The phone works great without it, other than auto brightness. The screen still turns off when against face during calls.
So long story short if your LCD and button backlights aren't working don't order an LCD or rule your phone dead right away. Open it up and take out the light sensor, it could be the culprit.
I'm going to order a new sensor and can update with results after installing if anyone is interested. In the meantime I'm using the phone without it, no hiccups so far.
htc one screen backlight issue
nsodmordex said:
I haven't seen this posted anywhere so I figured I would post for anyone having a similar issue with their One.
Recently my phones backlight stopped working. It would not work at boot or in the ROM. I tried flashing to stock and tried optimizing the proximity sensor, but no luck. It was clearly a hardware problem.
Not seeing any solution to this issue other than people saying it is the screen or the motherboard I decided to order a new screen.
Well installed the new screen, still no backlight. I was about to give up on it and just buy another phone, but I got the feeling that the light sensor may still be my issue. The backlight on the capacitive buttons would not turn on unless I helded down the power button to force shutdown. This meant the backlights for the buttons at least worked and something else in the phone was preventing them from turning on.
I decided to remove the light sensor from the daughterboard (opposite the power button connector). Booted it back up, and the screen came right on. The phone works great without it, other than auto brightness. The screen still turns off when against face during calls.
So long story short if your LCD and button backlights aren't working don't order an LCD or rule your phone dead right away. Open it up and take out the light sensor, it could be the culprit.
I'm going to order a new sensor and can update with results after installing if anyone is interested. In the meantime I'm using the phone without it, no hiccups so far.
Click to expand...
Click to collapse
hey
i'm having the same problem are you sure that it is a hardware issue and not the software issue my h/w buttons doesn't light at all and my screen stays black for some time after unlocking the phone it comes back but the brightness is too low
any suggestions would be appriciated
Mine was a hardware issue, the backlight did not turn on at all, even on the htc start screen. The capacitive buttons would only flash when holding down the power button. If ypurs is intermittent and your phone is rooted you cantry insralling an app fhat alows you to change the proximity settings, sorry, cant remember the name of the app i tried. If the app can't detect the sensor it is likely broken like mine was. If that doesnt work try a different rom.
If neither of those help it is likely a hardware issue.
i used the app both light senor and proximity sensor are working fine
any other tips that i can try
kingkri said:
i used the app both light senor and proximity sensor are working fine
any other tips that i can try
Click to expand...
Click to collapse
Sorry for taking so long to respond, just noticed your reply.
Did you ever get it working? If a different rom did not solve your issue maybe your sensor is just dirty. You could try cleaning it with a can of compressed air. Not sure how effective it would be, but it may help.
Hi @nsodmordex, my HTC One M7 is in the same situation as you describe, no backlight, but working. I'm going to try your suggestion of removing the light sensor, but I'm unable to find it, I'm not sure where the light sensor is.
Please, can you tell me which component is the light sensor? This is a photo of the daughter board:
htt ps://d3nevzfk7ii3be.cloudfront.net/igi/ALPJIMWqGsLwul5Y.huge
Thanks!
Found it... it's located behind the daughter board, at the two little holes of the front cover of the phone. I have removed it but no luck, the screen continues black, but the mobile is working good.
it seems a screen related problem, I'm going to try to change the screen and see if it comes to life again.
Drain battery
Hi all,
I also have this problem and found out that if I drain the battery completely and wait about 1 hour, it turns back on when I put the charger in the phone, if the screen doesn't turn on, drain and wait longer, if it does turn back on then power the phone. Do not wait till it has a little bit power because than it fails again and you must drain and wait again.
It works for me and I will make a video of it and post a link later.
Hope it works for you all!
Tip: use a led flashlight to see what's on the display
Ps. Stock m7
Whats the definitive solution for no backlight screen?
jvpag said:
Whats the definitive solution for no backlight screen?
Click to expand...
Click to collapse
Clean / replace the lightsensor
Dippie83 said:
Clean / replace the lightsensor
Click to expand...
Click to collapse
I had removed it and the backlight isn,t working
jvpag said:
I had removed it and the backlight isn,t working
Click to expand...
Click to collapse
Than the lightsensor is broken, are the contacts on the back of the sensor 100% clean, in my case it was dust that created the error.
Is the display not broken?
Dippie83 said:
Than the lightsensor is broken, are the contacts on the back of the sensor 100% clean, in my case it was dust that created the error.
Is the display not broken?
Click to expand...
Click to collapse
The display is ok because I can see what is on the phone with the LED flash of a Galaxy S2 so I think that the display is not broken.
The backlight doesn´t turn on with the light sensor and without it either. But i can remember that the last time that it worked the Autobrightness was fine
Edit: I tried rebooting on fastboot and recovery via ADB and the screen is without backlight too
PD: Sorry for my English
jvpag said:
The display is ok because I can see what is on the phone with the LED flash of a Galaxy S2 so I think that the display is not broken.
The backlight doesn´t turn on with the light sensor and without it either. But i can remember that the last time that it worked the Autobrightness was fine
Edit: I tried rebooting on fastboot and recovery via ADB and the screen is without backlight too
PD: Sorry for my English
Click to expand...
Click to collapse
In my case, if it worked it was ok also the autobrightness.
I think the sensor is broken and if you replace it the backlight comes back on (sensor is +- 10€ in holland)
Just give it shot
Have you tried the battery drain?
Hehe my english is also not very good
Dippie83 said:
In my case, if it worked it was ok also the autobrightness.
I think the sensor is broken and if you replace it the backlight comes back on (sensor is +- 10€ in holland)
Just give it shot
Have you tried the battery drain?
Hehe my english is also not very good
Click to expand...
Click to collapse
But as I read, if I remove the sensor and turn on the phone without it, will it work?
In this moment the phone has 0% battery and if I plug the charger i can see the red light and if i use a flashlight, i can see "the battery with the lightning" on the screen
jvpag said:
But as I read, if I remove the sensor and turn on the phone without it, will it work?
In this moment the phone has 0% battery and if I plug the charger i can see the red light and if i use a flashlight, i can see "the battery with the lightning" on the screen
Click to expand...
Click to collapse
No i dont think thats gonna work, push the power button (whitout charger) every time till the battery is really empty, than wait an hour.
If you connect the charger and the screen will not turn on, wait longer. a night is even better.
If the screens comes on then turn direct the phone on dont let it dim itself or else you can wait again.
This worked in my case but my lightsensor was dirty and after a cleanup it worked normal and it stil works.
Dippie83 said:
No i dont think thats gonna work, push the power button (whitout charger) every time till the battery is really empty, than wait an hour.
If you connect the charger and the screen will not turn on, wait longer. a night is even better.
If the screens comes on then turn direct the phone on dont let it dim itself or else you can wait again.
This worked in my case but my lightsensor was dirty and after a cleanup it worked normal and it stil works.
Click to expand...
Click to collapse
Okay, thanks, it worked once, but with the phone turned on and the backlight working, if the screen turns off, the backlight runs away again.
can you repeat point by point what i need to do?
when you say "drain" the battery, you mean leaving the phone on till it turns off? then what should i do? wait an hour and plug the charger to see if it works right? okay, and later if the phone turns on what i need to do?
jvpag said:
Okay, thanks, it worked once, but with the phone turned on and the backlight working, if the screen turns off, the backlight runs away again.
can you repeat point by point what i need to do?
when you say "drain" the battery, you mean leaving the phone on till it turns off? then what should i do? wait an hour and plug the charger to see if it works right? okay, and later if the phone turns on what i need to do?
Click to expand...
Click to collapse
By 'drain the battery' i mean continuously turning the phone on with a empty battery till it does nothing, not even vibrate.
It must be so empty that the phone not knows its a phone.
And yes if the screen comes on just power it on, thats it.
1 drain
2 wait
3 plug in charger
4 screen comes on
5 turn phone on
6 done
1 drain
2 wait
3 plug in charger
4 screen stays off
5 drain and wait longer
that are the steps that worked for me
Thanks @Dippie83 , it "worked" draining the battery and waiting forma a night to turn it on but when i turn on and i push the power button yo lock the screen, the backlight stops working
Any idea?
I have a global blue 12GB 256GB Realme X2 PRO. with latest RMX1931EX_11_A.07.
The issue is the fallowing:
I have Always ON mode OFF.
I go to my bed and put it on charge to charge my phone and the screen is always on with dim light, with hours, charging labels, notifications and fingerpring graphics, for I dont have the screen ON all the night I push power to turn it OFF and it turn it OFF, but when I wake up and look to my phone every day since I receive a notification the screen turn on.
This cause a burn in on the amoled screens as all we know.
Anyone have solution for this terrible issue?
Thanks in advance.
I already reported this problem to the realme support. They just recommended me to reset the phone ... Waiting for a solution, I do not let it plugged at night...
Thanks.
I go do the same, don't plug it at night for charge.
But what a strange issue. Very BAD indeed.
Thanks.
I go do the same, don't plug it at night for charge.
But what a strange issue. Very BAD indeed.
I charge it every morning 20 minutes before going to work to reduce the risk ... Fortunately it recharges very quickly.
Strange as when I put mine on charge the screen goes fully off without pressing the power button... If I receive a notification while on charge it lights up the screen then goes fully off again... I'm using the 12gb 256gb storage blue Europe version.
ngagephone said:
Strange as when I put mine on charge the screen goes fully off without pressing the power button... If I receive a notification while on charge it lights up the screen then goes fully off again... I'm using the 12gb 256gb storage blue Europe version.
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Click to collapse
This is exactly the way I want that my work.
I actually have the "turn on screen for notification" off... But as the description under the button says messages calls etc will still light up regardless of that setting.
ngagephone said:
Strange as when I put mine on charge the screen goes fully off without pressing the power button... If I receive a notification while on charge it lights up the screen then goes fully off again... I'm using the 12gb 256gb storage blue Europe version.
Click to expand...
Click to collapse
Not fixed yet.
lutherkingmartin said:
I already reported this problem to the realme support. They just recommended me to reset the phone ... Waiting for a solution, I do not let it plugged at night...
Click to expand...
Click to collapse
Not fixed yet.
almmpt said:
FIXED...
I turn ON notification light on and when this option is ON it fixes the issue.
Together we fix a way to fix this issue.
Click to expand...
Click to collapse
Can you post a screenshot please because I can't find "notification light" parameter.
lutherkingmartin said:
Can you post a screenshot please because I can't find "notification light" parameter.
Click to expand...
Click to collapse
In notifications, turn ON "turn on screen for notifications".
almmpt said:
In notifications, turn ON "turn on screen for notifications".
Click to expand...
Click to collapse
OK, thank you but this is already check and I have this issue.
I go factory restore to check if it fix the issue.
ngagephone said:
Strange as when I put mine on charge the screen goes fully off without pressing the power button... If I receive a notification while on charge it lights up the screen then goes fully off again... I'm using the 12gb 256gb storage blue Europe version.
Click to expand...
Click to collapse
Do you have latest RMX1931EX_11_A.07? Or do you have latest RMX1931EX_11_A.06?
Thanks.
Rmx1931ex_11_a.06
ngagephone said:
Rmx1931ex_11_a.06
Click to expand...
Click to collapse
May be this issue ONLY happens in 07 version.
Are you thinking in upgrade to 07 version?
Thanks.
Possibly... I will be updating but only when Europe starts rolling out.
turn on "screen on for notifications"
almmpt said:
May be this issue ONLY happens in 07 version.
Are you thinking in upgrade to 07 version?
Thanks.
Click to expand...
Click to collapse
No I have this bug on 06 and 07 version.