My wife's AT&T S6 Active was plugged in and just sitting idle. Out of nowhere, it turned off. When she turned it back on, it booted to the Samsung boot screen and got stuck. It will not get past that. She never tried to root / flash or anything... just normal use.
I've tried booting into recovery mode but it won't. The only thing I can get it to do is to boot into download mode... and if I select reboot, it just hangs on the Samsung load screen again.
She took it to the AT&T store and they were unable to do anything with it. She has probably 1500+ pictures/videos on here that we would love to recover. Plugging it into a PC with or without Kies does not detect anything.
Can anything be done here?
I have a International S6 but i think the proceed for your model is the same.
Try to flash Firmware in Odin. You can get into download mode and think you have a high chance. Look at the forum for more instruction.
Im sorry for my bad english but i come from Germany. Isn't good enough?
Sorry, I don't have an answer, but I have the same issue. Random boot loop and cannot get to recovery. Happened after the latest software update. Tried flashing with Odin with download mode but it didn't fix anything.
If you find an answer to this please let me know, and I'll do the same.
ghostdeadeye said:
Sorry, I don't have an answer, but I have the same issue. Random boot loop and cannot get to recovery. Happened after the latest software update. Tried flashing with Odin with download mode but it didn't fix anything.
If you find an answer to this please let me know, and I'll do the same.
Click to expand...
Click to collapse
Same issue here...well basically..ever figure it out?
Related
Hi, I know the questions have been asked many times, but I did not see any good answers.
I have an I9000M an d I tried upgrading to froyo 2.2. I first tried with Kies, but it wouldn't. It would see my phone, I could add music, add/save contact, but when I upgraded it would just disconnect.
I turned to Odin's method. I had the seemingly frequent problem of it being stuck at "File Analysis" It had been there for an hour or so... So I got it was not working. I then had the bad idea of unplugging it, and now I'm stuck at the screen on boot with a [phone]---[exclamation mark]---[pc].
I can't get into either recovery or download mode anymore (tried with 3 buttons, but wasnt able anyways before, and ADB don't see my device (nor does Odin or Kies).
I tried removing the battery for about a minute and rebooting/replugging, etc. Nothing works.
What can I do more...?
Thanks
alxpowa said:
Hi, I know the questions have been asked many times, but I did not see any good answers.
I have an I9000M an d I tried upgrading to froyo 2.2. I first tried with Kies, but it wouldn't. It would see my phone, I could add music, add/save contact, but when I upgraded it would just disconnect.
I turned to Odin's method. I had the seemingly frequent problem of it being stuck at "File Analysis" It had been there for an hour or so... So I got it was not working. I then had the bad idea of unplugging it, and now I'm stuck at the screen on boot with a [phone]---[exclamation mark]---[pc].
I can't get into either recovery or download mode anymore (tried with 3 buttons, but wasnt able anyways before, and ADB don't see my device (nor does Odin or Kies).
I tried removing the battery for about a minute and rebooting/replugging, etc. Nothing works.
What can I do more...?
Thanks
Click to expand...
Click to collapse
Without download mode (VOL Down, Home, Pwr) then your only options is to either send it in for repair or try to get download mode working with a homemade Jig.
More on that Here.
I heard story's of people of forcing it to go into download mode using heat as well from say a hair dryer. But I do not recommend that.
"I can't get into either recovery or download mode anymore (tried with 3 buttons, but wasnt able anyways before, and ADB don't see my device"
Click to expand...
Click to collapse
Also I'm just curious as how you used odin without even having download mode? I'm having my doubts that when you said I know this question has been asked many times but you have not found a good answer is true. Next time do a bit more reading before just flashing your device. If you have even 1 thing your not sure about when flashing your phone that's 1 to many.
Puzzled also .
First question has to be can you actually get the phone into download mode .
Thats the big yellow download sign .
That has to be your first step get download mode on your phone .
Odin does not work without download mode so if no download mode who knows what you where trying to achieve or did achieve .
jje
No, I could get it in download mode BEFORE attempting to flash. Then I started Odin.
Now, I'm stuck with the image on boot screen and I can't do a thing. Phone is not recognized anymore on my PC so ADB/KIES/Odin won't see it.
alxpowa said:
Now, I'm stuck with the image on boot screen and I can't do a thing. Phone is not recognized anymore on my PC so ADB/KIES/Odin won't see it.
Click to expand...
Click to collapse
Remove Kies and reinstall that will make sure the drivers are OK .
Get into download mode if 3 buttons fail then you need the jig as posted.
Could try removing battery go to three button download mode and as you are holding down the buttons stick the battery back in to see if it enters download mode .
jje
Thanks guys for all the tips...! But nothing seems to work. It's just stuck at the connect error icon (?) and when I try to go in download mode either way, it just loops. (Icon appears and dissappears)
Two more questions:
1) If i have to get it repaired, do I contact Samsung or my provider ? (Bell in this case)
2) I'm at ease with electronics and stuff, so the jig should't be too hard to do for me, but is it guaranteed to work ? I mean, is it software-independant. Is there a problem that I can have that would prevent it to work ?
Thanks again!
Will work. Had the same issue as yours were I could not get into download mode and the phone would not boot either. The jig saved my phone. You can make your own or you can buy it on ebay. Good luck.
Good, should have all that at my job. Will try it.
Finally, it turns out that I called Bell and they told me that this was a common problem with these devices and they are sending me a new one!
Well.. whatever it was! haha
Thanks again for the help though!
Yeah. So this is what happened. Phone was bricked. Black screen only. Then my friend tried flashing it. Got into download mode. Flash it with odin. Installed it with a new rom. Unluckily, he downloaded wrong rom and then installed it on it. Now the boot screen flashes samsung vibrant.
Then, had my phone back on me. I tried flashing it again with ODIN, but I can't go through the download mode. So, it was unsuccessful.
The problem is, how can I get back the download mode without jig. / without purchasing any hardware? Can it still be fixed?
Have you seen this thread here ???
http://forum.xda-developers.com/showthread.php?t=2361098
.mitsuki said:
Yeah. So this is what happened. Phone was bricked. Black screen only. Then my friend tried flashing it. Got into download mode. Flash it with odin. Installed it with a new rom. Unluckily, he downloaded wrong rom and then installed it on it. Now the boot screen flashes samsung vibrant.
Then, had my phone back on me. I tried flashing it again with ODIN, but I can't go through the download mode. So, it was unsuccessful.
The problem is, how can I get back the download mode without jig. / without purchasing any hardware? Can it still be fixed?
Click to expand...
Click to collapse
.mitsuki said:
Yeah. So this is what happened. Phone was bricked. Black screen only. Then my friend tried flashing it. Got into download mode. Flash it with odin. Installed it with a new rom. Unluckily, he downloaded wrong rom and then installed it on it. Now the boot screen flashes samsung vibrant.
Then, had my phone back on me. I tried flashing it again with ODIN, but I can't go through the download mode. So, it was unsuccessful.
The problem is, how can I get back the download mode without jig. / without purchasing any hardware? Can it still be fixed?
Click to expand...
Click to collapse
Considering your situation you probably will need a USB Jig... Its the same problem the other guy had in the thread that freakymod linked.
It can still be fixed, definitely, but it'll require you to either buy or make a USB jig.
Sent from my GT-P7510 using Tapatalk HD
.mitsuki said:
Yeah. So this is what happened. Phone was bricked. Black screen only. Then my friend tried flashing it. Got into download mode. Flash it with odin. Installed it with a new rom. Unluckily, he downloaded wrong rom and then installed it on it. Now the boot screen flashes samsung vibrant.
Then, had my phone back on me. I tried flashing it again with ODIN, but I can't go through the download mode. So, it was unsuccessful.
The problem is, how can I get back the download mode without jig. / without purchasing any hardware? Can it still be fixed?
Click to expand...
Click to collapse
If you can't enter to ANY mode, your phone is probably Hard-Bricked. You can try with constructing a USB-Jig (if you don't want to purchase one) with some resistors. Here are the links for making it:
- http://forum.xda-developers.com/showthread.php?t=819551
- http://forum.xda-developers.com/showthread.php?t=1604707
Hope it had helped you!
Jigs are super cheap I don't see why its a huge problem. I got one just for convenience. Love it.
Sent from my SPH-L300 using xda app-developers app
My Note 4 has been properly rooted and working fine until recently.
Today I decided to boot into recovery and clear some crap out.
It says RECOVERY but no menu, then the Droid dude flashes on and off a black screen.
The phone will NOT boot normally, only into this crazy recovery loop.
I can get into download mode.
My rom was stock, just rooted.
Please help me fix this.
Can I download a stock rom to my sd card, get into download and install from sd...In hopes of regaining phone access??
I can't wipe anything as I can't access recovery, so I'm hesitant about going custom right now. I really just want my phone working again, so I don't have to pay insurance deductibles for a replacement.
Please advise.
akashastrega said:
My Note 4 has been properly rooted and working fine until recently.
Today I decided to boot into recovery and clear some crap out.
It says RECOVERY but no menu, then the Droid dude flashes on and off a black screen.
The phone will NOT boot normally, only into this crazy recovery loop.
I can get into download mode.
My rom was stock, just rooted.
Please help me fix this.
Can I download a stock rom to my sd card, get into download and install from sd...In hopes of regaining phone access??
I can't wipe anything as I can't access recovery, so I'm hesitant about going custom right now. I really just want my phone working again, so I don't have to pay insurance deductibles for a replacement.
Please advise.
Click to expand...
Click to collapse
Have you tried using ODIN to flash the stock firmware
Sadly, my computer died last month, so unless I can borrow someone's, Odin is not an option currently...which is why I was hoping for a device only method.
Any thoughts??
Have you tried your local carrier to see if they can flash the stock firmware for you. They may replace the phone for free. Otherwise borrowing a computer would be my next step
So I've called Tmo, who had me call Samsung...because I've apparently done everything, and I could not regain access via ODIN...so Samsung has me going to Best Buy to see if the Samsung approved folks can get a software recovery working...
I'll let you know how it goes...
In the meantime, if anyone else has any suggestions besides ODIN...
Thanks in advance!
To anyone in a similar situation...
I am sorry, but I have no good news.
The final solution is to swap the device through my carrier.
ODIN did not work.
I could not get it to read the sd card/rom from the download mode, and the recovery menu never produced.
Tmo could not help.
Samsung could not help.
akashastrega said:
I am sorry, but I have no good news.
The final solution is to swap the device through my carrier.
ODIN did not work.
I could not get it to read the sd card/rom from the download mode, and the recovery menu never produced.
Tmo could not help.
Samsung could not help.
Click to expand...
Click to collapse
You weren't able to flash stock firmware via odin?
Sent from my SM-N910T3 using Tapatalk
Alright, so the title may say a similar problem a lot of people have with the Note 4. But my situation is different. Unlike the problems of boot loop, button response, and other issues, my phone is completely wiped. I tried everything. Battery removal, charging, buttons, every mode pattern, etc. No response... at all.
I looked everywhere, I googled different word phrasings to hopefully find someone with the same issue... sadly, I didn't.
Here's what happened:
I got the Note 4, tried updating it. Idiot me didn't think of updating on my computer, not on my phone, but I did on the note anyways. I tried updating and it went into download mode, and in the top left, it says stuff like "can't do normal boot" "mmc read failed" stuff like that. Now I read somewhere that it was a corrupted firmware and should be replaced. I know the problem, but I can't do anything.
Is this a hard brick?
KoreanJoker said:
Alright, so the title may say a similar problem a lot of people have with the Note 4. But my situation is different. Unlike the problems of boot loop, button response, and other issues, my phone is completely wiped. I tried everything. Battery removal, charging, buttons, every mode pattern, etc. No response... at all.
I looked everywhere, I googled different word phrasings to hopefully find someone with the same issue... sadly, I didn't.
Here's what happened:
I got the Note 4, tried updating it. Idiot me didn't think of updating on my computer, not on my phone, but I did on the note anyways. I tried updating and it went into download mode, and in the top left, it says stuff like "can't do normal boot" "mmc read failed" stuff like that. Now I read somewhere that it was a corrupted firmware and should be replaced. I know the problem, but I can't do anything.
Is this a hard brick?
Click to expand...
Click to collapse
If you able go to download mode then flash stock firmware via odin.
Or use kies...
Trex888 said:
If you able go to download mode then flash stock firmware via odin.
Click to expand...
Click to collapse
I tried to. I somehow got it to the download screen. I tried flashing the firmware. Said I was missing pit partition. So i grabbed one and tried again. I don't have a pit binary, and that's beyond my knowledge...
sloanster said:
Or use kies...
Click to expand...
Click to collapse
Tried Kies, it said it didn't recognize my phone. It's seen on the cpu as QHSUSB_BULK or something
check this thread out http://forum.xda-developers.com/note-4-tmobile/help/galaxy-note-4-n910t-fixed-hard-bricked-t3466547
I had an issue where my phone was totally unresponsive. no charging light, wouldnt turn on, couldnt even get to download mode and the 2nd debrick image worked for me. The whole process seemed like voodoo but it worked. Also the PIT file is there if you need just that.
If you are having that QHSUSB_BULK issue check this one out... here
JHaste said:
check this thread out http://forum.xda-developers.com/note-4-tmobile/help/galaxy-note-4-n910t-fixed-hard-bricked-t3466547
I had an issue where my phone was totally unresponsive. no charging light, wouldnt turn on, couldnt even get to download mode and the 2nd debrick image worked for me. The whole process seemed like voodoo but it worked. Also the PIT file is there if you need just that.
If you are having that QHSUSB_BULK issue check this one out... here
Click to expand...
Click to collapse
I would love to try this, but I don't have another note 4 to get a backup image from? Know anyone who has that to share? It's pretty personal hahaha
I don't know if this will help, but when I try to get it to recovery mode, it goes to an android with "installing system update." Issue is, I'm pretty sure the update download is broken. Is there something I could do there to fix it?
Thank you all for your suggestions... but it fixed itself? It was hard bricked, KIES wasn't picking it up, Odin couldn't flash it, mmc_read fail, no recovery, etc.... and now it's better? Thoughts?
Hi Guys this is my first time posting here and hoping to find a solution to what I'm experiencing right now.
This is actually the second time and what happened is that my phone got into a BOOTLOOP so of course, Ideally the first thing I did was to forced it to shutdown using the Volume down + Power button combination and so I did, the phone turned off, But after that, When I tried to turned it on again, it won't turn itself on. I even tried to hold various button combinations but to no avail, nothing worked. Aside from that, I have tried to plug in the charger periodically after 20 - 30 seconds with the same interval before plugging it out and repeated the cycle for 20 tries but same result, it didn't worked as well..
So I'm here hoping that someone will be able to help me out as I don't know what to do anymore and I badly need to use my phone for my studies as well.. :crying::crying:
Hello @johnmark21t, I will do my best to help you to figure out what's going wrong with your Note8
Have you tried to boot into download mode (volume down + Bixby + power button) ? Does it work or not ?
If you can't boot your device into Recovery Mode then the motherboard is fried. You are better off getting a new device rather than replacing the motherboard
Alek7 said:
Hello @johnmark21t, I will do my best to help you to figure out what's going wrong with your Note8
Have you tried to boot into download mode (volume down + Bixby + power button) ? Does it work or not ?
Click to expand...
Click to collapse
Yes I do have tried it but nothing happened or no response at all..
iceepyon said:
If you can't boot your device into Recovery Mode then the motherboard is fried. You are better off getting a new device rather than replacing the motherboard
Click to expand...
Click to collapse
That's what I'm also thinking about but I cannot comprehend as to why it became like this as my phone was just on standby mode and then just turned off by itself and by the time that it restarted, it was stucked on the Samsung logo in which after I saw that it was like that, I have forced restarted it so I think that's my last conclusion but I don't think that that is the case for me...
What rom and what kernel you have what modes?. What twrp you have? You have flash wrong rom? Wrong kernel? Is impossible for the phone to turn in boot loop mode itself. You did something wrong before the bootloop. Try volume up and Bixby and power button for 30 secs. Or volume down and Bixby and power button for 30 secs. Motherboard failure no give you boot loop. Give you blue screen. Try to flah with Odin is the easy way.
y0000 said:
What rom and what kernel you have what modes?. What twrp you have? You have flash wrong rom? Wrong kernel? Is impossible for the phone to turn in boot loop mode itself. You did something wrong before the bootloop. Try volume up and Bixby and power button for 30 secs. Or volume down and Bixby and power button for 30 secs. Motherboard failure no give you boot loop. Give you blue screen. Try to flah with Odin is the easy way.
Click to expand...
Click to collapse
Unfortunately I'm only at stock, not even rooted and I don't have custom recovery mode installed.. all in stock. Even the Odin mode is inaccessible as well.. and again I didn't do anything prior before this happened..
Try connecting your device to a computer with Smartswitch installed and run the emergency recovery process. If that doesn't work then I would recommend that you take your device to a Samsung Service Center and let them take a look at it.
However you should be able to repair your issues using Smartswitch.
iceepyon said:
Try connecting your device to a computer with Smartswitch installed and run the emergency recovery process. If that doesn't work then I would recommend that you take your device to a Samsung Service Center and let them take a look at it.
However you should be able to repair your issues using Smartswitch.
Click to expand...
Click to collapse
Can you please further tell me how can I do this? Thank you alot!
johnmark21t said:
Can you please further tell me how can I do this? Thank you alot!
Click to expand...
Click to collapse
Download and install Smartswitch onto your computer. Then connect your device to your computer and launch Smartswitch. If your device is detected by Smartswitch then launch the Emergency Recovery Process.
I'd like to dig this topic out.
I'm also experiencing bootloop after latest OTA update. I've taken device to Samsung Service and they told me that it's faulty motherboard and they want to charge me 1300pln which is about 335$ so I'm like - Hell no, it's not worth it.
Anyway, I'm kind of sceptical about whole fried motherboard story, since recovery mode is working correctly, download mode is showing up as well. I tried to flash same firmware as it has now. It passed but result is the same.
Gonna download some older SW version and try again but maybe any other suggestions from you guys?
UPDATE: Older SW version downloaded and result is still the same. So yeah, screw it
Acuap said:
I'd like to dig this topic out.
I'm also experiencing bootloop after latest OTA update. I've taken device to Samsung Service and they told me that it's faulty motherboard and they want to charge me 1300pln which is about 335$ so I'm like - Hell no, it's not worth it.
Anyway, I'm kind of sceptical about whole fried motherboard story, since recovery mode is working correctly, download mode is showing up as well. I tried to flash same firmware as it has now. It passed but result is the same.
Gonna download some older SW version and try again but maybe any other suggestions from you guys?
Click to expand...
Click to collapse
Try flashing firmware that's at least one update above the version you have on the phone and after you flash it in Odin and it finishes with a "PASS" then go into recovery mode and do a factory reset in fact try doing a factory reset right now just to see if it'll work since you have nothing to lose at this point.
johnmark21t said:
Can you please further tell me how can I do this? Thank you alot!
Click to expand...
Click to collapse
Have you got the Samsung drivers installed on your computer?
https://developer.samsung.com/mobile/android-usb-driver.html
I had a similar issue with my note 8. Just today . My phone carrier sent me an update (from USA T-Mobile ) to install. I had my phone connected to power .. and Phone just died during the update . I wonder if motherboard got fried ...
Same issue
Acuap said:
UPDATE: Older SW version downloaded and result is still the same. So yeah, screw it
Click to expand...
Click to collapse
Any update on your phone?
I hope there's a class-action lawsuit about this. My Note8 had the same problem. An OTA update was done, and the phone shut off, never to turn on again. No combination of buttons powered the phone on at all.