Database Develop

Touch Issue

I am using one plus 3T last 18 days. It is one of the greatest phone i had ever seen. i am very happy with the phone but my problem is about touch sensitivity or touch problem. From the very beginning i download an app from play store which name is screen touch test. i saw that when i draw a line any where or normally draw something, every where it works fine i mean touch is perfectly registering but only when i touch right corner to the down side then it not respond. I have to touch there several times then it shows dot in apps but other corners dot are showing perfectly when touched. but if i draw a line from that corner or any where then it respond immediately. sometimes this corner works well. i never installer curved glass but using Nillkin H+ pro tempered glass. i bought it from china and am from Bangladesh. is it a software problem or hardware if hardware then i have to go for good shop. but it is not possible for me to go china. please revise my problem its urgent.

How is the touch working without a screen protector?

Are you actually seeing this problem in real day-to-day usage, or just the screen test app? Wondering if it's a case of looking for problems where they might not exist . . .

I never used without screen protector

No actually i think this problem will not be affected for others but some time when i touched that place it not respond. but if it is a problem then i should know because for this problem i think it could be affect my display. Thank you for this response.

Well, assuming you have similar problems in any app. And it's not just the testing app that sees this.
You have to test without the screen protector to eliminate it as a cause to your problem.
If it's the same without any protector attached then my guess is your touch screen is faulty.
But I would still start with a clean install to see if that fixes the problem since that is a less time consuming and cost free troubleshooting step, than sending it in for repairs and having them find out a reinstall fixed it.

But my question is if my screen is faulty then why it response when i draw lines but only create problem when that area is being touched. but if start touch from place and come to this point then it also works fine.

fingerprint unlock is acting up

Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?

gilbnx said:
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
Click to expand...
Click to collapse
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well

sparky2029 said:
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
Click to expand...
Click to collapse
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk

Also, have you gotten the FP reader update yet? I know unlocked AT&T models got it last night. Definitely helps.

mine working fine stock screen protector all updates done. received @6 March and its exynos indian variant S10+ G975F
Sent from my SM-G975F

Working fine here. Have exynos version. It initially didn't work for one of my thumb. I deleted it and again register it using every angle. Its working fine after that. Maybe Samsung released it too early without testing much.
Sent from my SM-G973F using Tapatalk

Received my galaxy s10 on March 6th. I was super excited but my excitement fizzled down after testing fingerprint scanner. That thing just would not work. It worked like 20 percent of the time. Some times I would try 5 times in a row and it would fall all the time. I had registered two thumbs twice but that didn't help. I went through a lot of threads on XDA and other forums and gathered all the suggestions. Figured out some of the things that worked for me.
Here is what you need to do to make it at least 80-90 percent reliable.
1. Upgrade to ASBA version of the firmware. I am not sure which region you are from but Samsung just released a firmware update which was about 440 MB. This should already help a ton.
2. After you upgrade, go to settings and search for "touch sensitivity". Go to the setting and turn it on. This will increase touch sensitivity of the display. It may use a bit more battery but I have not noticed any difference.
3. Now remove all your fingerprints. Click add finger. This time, when scanning finger do following.
A. Start with the middle of your thumb. Not the edge of the thumb. The part that is about half cm inside. Press that portion and don't do much of a sideway motion till you reach about 80 percent. Now use the edge of the thumb and try to move the edge a bit to reach 100 percent.
B. Add the same finger again. This time start with edge and try to get to 80 percent without much motion. Then use middle of thumb to reach 100 percent.
C. Do the same for other thumb. Also don't register your thumb in vertical position. Just register the way you would hold a phone and try to scan your thumb. Close to horizontal may be at 5-10 degree.
You may be required to press a bit hard while registering your finger but this is not needed to unlock the phone.
3. Now turn off the screen and try to unlock the device without turning on the screen. I know it is a bit hard. Just go with the feeling and press gently with middle of the thumb where you think the scanner is. Note that this is not capacitive scanner that you just touch and done. Put your thumb with a gentle press and leave it there for may be 1 second.
4. Screen should come on and phone should unlock. If it didn't work then turn off the screen and then tap it once to start always on display. This will show you the scanner on screen. Just gently press and hold for 1 second.
I have noticed that the scanner does not work when the finger is super dry. But I think after the update it has gotten better. I had initiated a return for this device and was planning to just get an iPhone. But after the upgrade I decided to keep it and trade in my galaxy note 8.

This is really worrying me. I don't want the gimmick / novelty instead of reliability

Mine is perfect. Installed the update and removed the screen protector it came with and fitted an aftermarket one my local phone shop sold. I get a failed attempt maybe 2 times a day because I haven't had my finger on the right spot

Initially I had the same issue , things I have done which resolved the issue
1 Most important, update the software version. Recent version has fingerprint issue fix.
2 Enable touch sensitivity from settings
3 Add same finger twice , i prefer to add my thumb finger in horizontal position same way you hold your phone

The only trick people miss out is they do not cover the entire sensor while unlocking...just a small adjustment and the fps is as fast and reliable as any in the market.
I initially had his problem trying with part of the sensor covered and i thought it was horrible.
Infact if you cover the sensor wholly you dont need the touch sensitivity turned on as well. I have it mine switched off.
---------- Post added at 05:57 AM ---------- Previous post was at 05:54 AM ----------
Another tip that worked for me is...while registering the fingerprint, hold the phone as you would while you unlock the device and scan the same position of the finger with minimal movement until it flashes 80%.

rtarv321 said:
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Click to expand...
Click to collapse
I took that crappy screen protector off the second it came out of the box. Only had it 24 hours and it's working so far, but time will tell...

Fingerprint sensor gone
Hi, I'm new here
After I restore factory default of my S10, because it was consuming battery too fast, the fingerprint sensor stop work.
At the samsung's members app I did the interactive check of the sensor and said it is ok.
The phone and apps are update.
I try everything to restore the sensor but had no success. Does anybody knows what could be, and if it is a software problem and how to restore?
Thank you

Anyone experiencing touch issues?

I've been having a problem with my taps registering. Sometimes when clicking an icon, link or anything that requires a tap, it takes me several attempts for it to register.
Looking around, I see some other complaints on the Members app and Reddit related to screen responsiveness. In addition to my issue, people are also complaining about pinch to zoom, swipes and phantom presses.
Anyone else having problems?

I was having issues with a swipe registering as a quick touch and sometimes not registering touch at all. The update 10/2 from T-mobile seems to have resolved this for me.

Yeah I'm having a few issues with this phone. The phone seems to lag and stutter when scrolling, when it shouldn't. I like to use Lawnchair launcher, but for some reason on this phone my recents menu lags when using a 3rd party launcher. I haven't noticed any touch issues though. I have the unlocked model from Best Buy.

I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.

likecookies said:
I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.
Click to expand...
Click to collapse
Do you have the unlocked version?

I have touch issues on mine. I have the Sept 1 update which I believe is the latest update. Sometimes touches don't register or swipes won't work. It's horribly annoying. If it can't be fixed with another update I will have to return it. I just want to confirm this is a touchscreen issue and not Samsung's software bring laggy ( I typically use pixel phones).

I have the factory unlocked version and have noticed a little bit of strangeness with scrolling as well. Unfortunately there isn't a day one patch on the unlocked version.

lyall29 said:
Do you have the unlocked version?
Click to expand...
Click to collapse
No T-mobile version.

I have the T-Mobile version and have noticed it. Sometimes not registering and sometimes super sensitive. Trying to drag things around has been unpleasant.

Got the unlocked model from Best Buy, and have not had any issues. Loving it.

I have the sprint version and currently not using a screen protector. It is way too sensitive for my liking. I'm constantly barely touching things and disrupting what I'm trying to do. Maybe once my screen protector arrives it'll help a bit.

I'm definitely getting ghost touches. I'll be scrolling in FireFox for example and all of a sudden it wants to zoom in instead of scroll which is so weird.
I might have to return the phone at this point. $600 is still a lot of money for this to be happening.

I have too issues with touch.
It is very diffucult yo select a line of text, make zoom on images le select an icon in home screen.
My version is from Amazon EU.
Enviado desde mi SM-G781B mediante Tapatalk

I always take the screen protector off, I hate them, but leave increased sensitivity on, screen is silky smooth as a result
Sent from my SM-G780F using Tapatalk

Having random touch issues here as well. As others have mentioned, swipes at times register as regular touch instead of swipes. Seeing some choppy performance when scrolling at times as well.

I've been getting ghost touch issues (where things just go crazy, not just a random touch) about once a day since the second day. Sometimes I have to reboot to make it stop. It seems to most often (but not always) start happening if I am in a game and I swipe in from the edge to see the status bar.
I've not had the scrolling-type issues that most people are complaining about.
I just tried turning the high sensitivity off to see if that helps.

Related article on Sammobile:
https://www.sammobile.com/news/galaxy-s20-fe-touchscreen-issues-come-users-complain/

TMobile variant here with the September 1st patch, and increased sensitivity on, and factory screen protector removed.
I get the same thing - phantom touches and sometimes it takes multiple attempts to touch something on the screen.

This thread needs a poll, with "everything is fine here", "i have touch issues" and "i don't have the device" option, to see a coarse estimation how widespread this thing it.

I also have touch and zoom issues

Pixel 4a 5G Touch Screen Intermittent Lost Issues

Do any of you guys experience these phantom touches after triggered it in certain region on the screen?
As described in the video:

Yes I've been having intermittent issues with scrolling. Not sure about region, but the phone will register a tap sometimes as I drag along the screen. What app are you using there? Edit: saw you added it to the YouTube comments.
P.s. it may be related to region AND length for me. Won't start acting up till I've gone around the screen a few times.

I had this problem too. Removed tempered glass and it was fine.

Question Touch Issues

Is any One Facing Touch Issues on Moto edge 20 pro device.

Check 987043122 post on the topic about Gpay, he talks about touch issue on Chinese model.

I bought mine in Australia and have the same issue. ehhh... Going to be a pain if I am going to have to go through warranty and all.

Hmmm... Just tested my own device (Edge S Pro) and couldn't reproduce the issue with Touch Screen Test app. Swipes near front camera (hole) work without any apparent issue. I'm using a GSI by the way and I didn't test this on stock FW before flashing (since the issue was not known at that time)...
Though I think if you're using a screen protector (including the built-in one) it'll definitely cause some issues when swiping near the front camera as there would be a hole around it.
Don't know if Google has guidelines that apps should not avoid displaying near the "notch" area, but some games on Play Store do put borders around the screen to maintain a 16:9 aspect ratio (which may not be the same as avoiding) so they're not affected as there would be nothing to press/swipe near the front camera. I recall having read that at one point Apple did have such guidelines (not sure how it is now).

I've just purchased one and I think I'm having issues when using the keyboard. Notice few times.

I'm having issues with my device.
Swiping from right hand side of the lower quarter of the screen, sometimes I get no respons.

Touch issues on the edge 20 and Pro is widely known, and known by Motorola. There is a software release that solves it ending with Q3-19-86 for the edge 20 pro.
It has started to rollout. I have recieved it, and it solves my problems, even with tempered glass applied (where the troubles was most visible before)
Motorola has added a function (under screen settings- advanced) to improve touch screen sensitivity when using glass protector + Optimized other touch related code.

Can't wait for the update...also having the problem with touch, in auto mode as well as 144hz. It is dependent on the brightness of the screen - most likely to occur when above 70% (which for this phone is alot of the time), and I found that temporarely it is fixed if I turn the screen off and on again. The problems are sluggish response to touch, right swipe not working, ghost touches on link that I scrolled over, bunch of stuff opening up unwantedly, typing produces multiple same characters. Hope it is fixed, I really like this phone apart from that.