ATT S6 Edge Won't Call - AT&T Samsung Galaxy S6 Edge

I was given an s6 edge as a gift while on vacation in the US. I put in my wind Canada sim and everything worked fine, I could call, text and my data was working. As soon as I landed back in Canada it stopped working, I can't call, text or use data. I checked for compatibility, and it said that the phone should work with wind. I also tried using the phone with Bell, Fido, Telus and Rogers. The phone would recognize the SIM and would even give me notifications about my voicemail, however when I tried to call someone it would just say emergency calls only. The phone should be unlocked since I have used it with my wind sim card while I was in the US. Anyone know if there's anything I can do to fix this problem?

Related

Please help?!

I bought a Cellcom S6 Edge on eBay. The seller said the phone was currently activated on Verizon, so I bought it.
I put my nano sim in and activated the sim card. The phone can send/receive calls and texts, but can only receive mms and not send them. Whenever I try to send it says failed and then at the bottom "service not activated on network."
I also have a small triangle next to the network signal/4g icon. It does not say LTE either.
What should I do?

Help on getting phone working on straight talk.

Long story short. I was using a Verizon branded note 2 on straight talk when my contract ended with verizon. I grew tired of the phone and purchased the blu vivo xl from amazon a few days ago. Now I know that my sim in my Verizon wouldn't work on the blu phone because it's not compatible.
So I went on chat to switch my Verizon sim to an att sim from the same byop package (which also came with a tmobile sim) They said that it could take anywhere from an hour to 2 days to convert over, and that I'll know when it happens because my note 2 will stop working. Sure enough it stopped and a bit later my blu phone started getting a signal and 4G icon.
However, it was in and out all night and since then I haven't got it back. Frustrated, I then switched it to the tmobile sim. I get the 4G lte icon and arrows move up and down. My signal goes from 2/4 bars to 3/4 bars. Now I'm thinking good that's more than what att was able to do. Wrong. Well not completely.
I can send a text and my wife will get it. Not really slow but not normal. She'll reply and I can receive it. But I can't access the internet, and I can't call or receive calls. Went on chat they gave me apns to input and still nothing. I still get 4G icon and I still get service.
I really like this phone but this transition has been really draining.
Thanks you for your help.
I have no idea, I had a really smooth transition activating it onto metro. Maybe you just have spotty coverage with straight talk in your area? I'll try looking for more info
cldbld said:
Long story short. I was using a Verizon branded note 2 on straight talk when my contract ended with verizon. I grew tired of the phone and purchased the blu vivo xl from amazon a few days ago. Now I know that my sim in my Verizon wouldn't work on the blu phone because it's not compatible.
So I went on chat to switch my Verizon sim to an att sim from the same byop package (which also came with a tmobile sim) They said that it could take anywhere from an hour to 2 days to convert over, and that I'll know when it happens because my note 2 will stop working. Sure enough it stopped and a bit later my blu phone started getting a signal and 4G icon.
However, it was in and out all night and since then I haven't got it back. Frustrated, I then switched it to the tmobile sim. I get the 4G lte icon and arrows move up and down. My signal goes from 2/4 bars to 3/4 bars. Now I'm thinking good that's more than what att was able to do. Wrong. Well not completely.
I can send a text and my wife will get it. Not really slow but not normal. She'll reply and I can receive it. But I can't access the internet, and I can't call or receive calls. Went on chat they gave me apns to input and still nothing. I still get 4G icon and I still get service.
I really like this phone but this transition has been really draining.
Thanks you for your help.
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Click to collapse
You need to config APN of straight talk att on your Blu XL
quyvinh said:
You need to config APN of straight talk att on your Blu XL
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Click to collapse
He mentioned he entered the apns and still nothing
pdolo5784 said:
He mentioned he entered the apns and still nothing
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Click to collapse
Correct. The phone is loaded with apns that matched what they gave me. The straight talk for att and tmobile.
So as an update, I bought a tmobile sim, (not straight talk this time) the phone received texts from tmobile for this and that. I have good signal as indicated from the bars. 4G lte icon is on (but no data due to not having a tmobile account, but the sim is allowed 30 texts and 30 minutes of talk time until I get one)
The problem that is persisting is that I cannot make a call. I'll dial any number between my wife's, friends even my own and it just gets stuck on dialing. No operator or anything just blank. It's flashing "dialing..." but it won't actually go and do anything.
I contacted blu, and they gave me the same apns that I used and assured me that it should work on straight talk. But yet still nothing. I contacted blu again after I got the tmobile sim. I'm awaiting an answer on that before I proclaim the phone a dud and exchange with amazon.com.
cldbld said:
Correct. The phone is loaded with apns that matched what they gave me. The straight talk for att and tmobile.
So as an update, I bought a tmobile sim, (not straight talk this time) the phone received texts from tmobile for this and that. I have good signal as indicated from the bars. 4G lte icon is on (but no data due to not having a tmobile account, but the sim is allowed 30 texts and 30 minutes of talk time until I get one)
The problem that is persisting is that I cannot make a call. I'll dial any number between my wife's, friends even my own and it just gets stuck on dialing. No operator or anything just blank. It's flashing "dialing..." but it won't actually go and do anything.
I contacted blu, and they gave me the same apns that I used and assured me that it should work on straight talk. But yet still nothing. I contacted blu again after I got the tmobile sim. I'm awaiting an answer on that before I proclaim the phone a dud and exchange with amazon.com.
Click to expand...
Click to collapse
StraightTalk is owned and operated by Tracfone. I went through more blood pressure pills dealing with them than almost any other corporation. Best bet? Switch to almost any other carrier. I use Airvoice, but there are a BUNCH of others out there with no contract, pay-as-you-go programs. Truly, there are better deals out there than StraightTalk/Tracfone.
You are having issues (I think) because different phones available through Straight Talk work on different networks. They ask for your zip code and then show you phones from different networks that will work in your area. If you use a SIM card you are AT&T or T-Mobile. Sprint and Verizon use CDMA. Check coverage maps. This will explain why your coverage is spotty now. There is a list floating around out there that shows which networks use what phones and so on for Straight Talk. Once you put the SIM card in the phone, it picks up whatever network is available in your area. If it's a network that doesn't have great coverage where you are, service is diminished.

Can't make phone calls on this new network

Hi.
For those who don't know, Freedom Mobile (formerly Wind) is a T-Mobile equivalent network here in Canada, but until recently they launch a new LTE network and their site says I can use my N900A. I used their phone compatibility checker to confirm (see attachment)
However, I bought their sim to test, I get LTE data and works fast, but I can't make phone calls. It just sits there doing nothing and finally hangs. I checked the simcard on another phone and it works, so it's not the sim.
I'm using the lollipop OC1 firmware stock only. What could be the issue here? I appreciate any input.
EDIT:
My phone is unlocked (RegionLockAway) a while ago.
My *#2263# is set to Automatic.
Do calls work on the Bell, Telus, or Rogers network?

Htc Deire 626s Possibly Hacked/Can't make or receive calls

Hello,
I need help diagnosing whats going on with my HTC desire 626s. The phone is unlocked, rooted, and has TWRP installed.
Problem: I can't make calls while I'm at my home. I have excellent signal strength being I'm within visual range of the cell tower.
The phone has always worked at my home in the past then about a two months ago I wasn't able to make or receive calls. The internet works fine, and texting works fine. When I try to make a call nothing happens then there is a beep and the phone says call ended. This is an unlocked phone on att go phone service. After this issue started I called att and created several trouble tickets and every time they state the service is working fine. When the phone was working normally during calls the 4gLTE indicator would swap to 4G and make calls on an hspa network. After att was unable to fix the issue I bought a new sim card. For a month I was able to make calls just fine but then on Halloween night the problem came back. I highly suspect that someone is blocking my ability to make and receive calls. I need help from someone that knows more than me on how to diagnose exactly why the calls are not goign thru. I really need help. I have swapped the sim card into a new phone was able to make a call or two then the service was again unable to make or receive calls. I just need help on how to diagnose exactly whats stopping the calls from going thru. Thank you.
PS. Another att go phone works in the same location that mine does not so it is not a issue of the walls blocking the signal.

Samsung note 9 N9600 VZW network issue

Hi guys,
My toy is a samsung note N 9600 and its factory unlocked. Last week ported out from T-mobile to keep my original number and facing a wried issue.
The day I ported out from T-mobile, VZW network couldnt be recognized when I tried to activate the VZW sim card. "No network connection." and no call or text can be made. However, after I RESET my device to factory model, it SUCCESSFULLY recognized VZW and LTE function works well. Sounds wried? The story doesnt end here.
Yesterday after I turned off the VZW sim card by accident-- n9600 is a dual sim card which allows you to turn either sim card off-- the network connection lost again, im not talking about LTE connection, but all network service including internet, phone call and text function. Tried a lot to get the connection back but failed. Guess what? RESET, THEN VZW comes back!!! Being driven by curiosity, I turned off the sim card agian, and then, as my expect, no network connection. Ok, rest---works---turning off sim card---no connection---reset……
I am really annoyed by this and have no idea why it is. So if anyone of you have clue of it, plz let me know. Thank you in advance!
Teddy
No one experienced same issue before?

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